Customer reviews for prosoundgear.com

Customer reviews

• 5 / 5

  

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  Pleasant & courteous transaction.

  Review of 9/14/23, following an experience of 9/13/23 by A A. *

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• 5 / 5

  

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  My experience was cool, the employees had a cool calm attitude and were very helpful.

  Review of 9/13/23, following an experience of 9/12/23 by A A. *

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• 5 / 5

  

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  I’m Very happy with their service And Very happy with my synth. There prices are very reasonable as well. I wouldn’t hesitate purchasing from them again!

  Review of 9/13/23, following an experience of 9/7/23 by A A. *

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• 5 / 5

  

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  Very good store, everyone was very nice and I had a good price on my guitar!

  Review of 9/13/23, following an experience of 9/12/23 by A A. *

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• 5 / 5

  

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  Store attendant was really friendly

  Review of 9/12/23, following an experience of 9/11/23 by A A. *

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• 5 / 5

  

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  Just perfect. People are helpful and very kind. Marvelous store.

  Review of 9/12/23, following an experience of 9/11/23 by A A. *

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• 2 / 5

  

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  My order was shipped out in bubble wrap. By the time I got it, the product was damaged and didn't work.

  Review of 9/12/23, following an experience of 9/5/23 by A A. *

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• 5 / 5

  

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  Great customer service. Smooth transaction as always. A experience.

  Review of 9/8/23, following an experience of 9/7/23 by A A. *

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• 5 / 5

  

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  Great selection,Great Staff,Great Prices

  Review of 9/8/23, following an experience of 9/7/23 by A A. *

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• 5 / 5

  

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  Great. Personable and very helpful.

  Review of 9/6/23, following an experience of 9/5/23 by A A. *

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• 5 / 5

  

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  The sales associates were friendly and knowledgeable. Things got done in a timely manner!

  Review of 9/6/23, following an experience of 9/5/23 by A A. *

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• 5 / 5

  

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  The sales associates were friendly and knowledgeable. Things got done in a timely manner!

  Review of 9/1/23, following an experience of 8/31/23 by A A. *

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• 5 / 5

  

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  Extremely helpful and honest.

  Review of 9/1/23, following an experience of 8/31/23 by A A. *

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• 5 / 5

  

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  Very professional

  Review of 8/31/23, following an experience of 8/30/23 by A A. *

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• 5 / 5

  

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  knowledgeable, personable, attentive and prompt service. All that I could ask for.

  Review of 8/31/23, following an experience of 8/30/23 by A A. *

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• 5 / 5

  

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  Great. Personable and very helpful.

  Review of 8/30/23, following an experience of 8/29/23 by A A. *

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• 5 / 5

  

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  clear explanation, fast delivery,

  Review of 8/30/23, following an experience of 8/29/23 by A A. *

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• 5 / 5

  

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  Great products and services.

  Review of 8/29/23, following an experience of 8/28/23 by A A. *

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• 5 / 5

  

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  Customer service 5 stars all the way.

  Review of 8/29/23, following an experience of 8/28/23 by A A. *

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• 5 / 5

  

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  knowledgeable, personable, attentive and prompt service. All that I could ask for.

  Review of 8/25/23, following an experience of 8/24/23 by A A. *

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• 5 / 5

  

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  Very good service.

  Review of 8/25/23, following an experience of 8/24/23 by A A. *

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• 5 / 5

  

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  Great. Personable and very helpful.

  Review of 8/24/23, following an experience of 8/23/23 by A A. *

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• 5 / 5

  

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  Sry friendly and professional staff.

  Review of 8/23/23, following an experience of 8/22/23 by A A. *

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• 5 / 5

  

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  Sales person very helpful, knowledgeable and nice.

  Review of 8/23/23, following an experience of 8/22/23 by A A. *

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• 5 / 5

  

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  Sry friendly and professional staff.

  Review of 8/22/23, following an experience of 8/21/23 by A A. *

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• 5 / 5

  

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  A great experience !! Coming back for more !

  Review of 8/22/23, following an experience of 8/21/23 by A A. *

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• 5 / 5

  

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  A great experience !! Coming back for more !

  Review of 8/19/23, following an experience of 8/18/23 by A A. *

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• 5 / 5

  

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  The sales associates were friendly and knowledgeable. Things got done in a timely manner!

  Review of 8/19/23, following an experience of 8/18/23 by A A. *

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• 5 / 5

  

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  The sales associates were friendly and knowledgeable. Things got done in a timely manner!

  Review of 8/17/23, following an experience of 8/16/23 by A A. *

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• 5 / 5

  

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  Great store friendly Cody timer service , needs were met staff was great!

  Review of 8/17/23, following an experience of 8/16/23 by A A. *

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• 5 / 5

  

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  Very professional !!

  Review of 8/16/23, following an experience of 8/15/23 by A A. *

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• 5 / 5

  

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  The sales associates were friendly and knowledgeable. Things got done in a timely manner

  Review of 8/16/23, following an experience of 8/15/23 by A A. *

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• 5 / 5

  

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  super helpful and honest.

  Review of 8/15/23, following an experience of 8/14/23 by A A. *

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• 5 / 5

  

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  Great. Personable and very helpful.

  Review of 8/15/23, following an experience of 8/14/23 by A A. *

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• 5 / 5

  

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  Sry friendly and professional staff.

  Review of 8/13/23, following an experience of 8/10/23 by A A. *

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• 5 / 5

  

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  Sry friendly and professional staff.

  Review of 8/13/23, following an experience of 8/9/23 by A A. *

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• 5 / 5

  

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  Friendly and knowledgeable staff

  Review of 8/13/23, following an experience of 8/8/23 by A A. *

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• 5 / 5

  

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  Salesperson was great and it is nice to see so many guitars in stock!

  Review of 8/13/23, following an experience of 8/8/23 by A A. *

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• 5 / 5

  

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  Friendly and knowledgeable staff

  Review of 8/13/23, following an experience of 8/9/23 by A A. *

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• 5 / 5

  

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  Great Service!

  Review of 8/13/23, following an experience of 8/10/23 by A A. *

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• 5 / 5

  

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  FAST DELIVERY

  Review of 8/13/23, following an experience of 8/7/23 by A A. *

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• 5 / 5

  

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  clear explanation, fast delivery,

  Review of 8/13/23, following an experience of 7/8/23 by A A. *

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• 5 / 5

  

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  The recorder is an anniversary gift for my husband on 8/22. So I don't know what he will think of it yet but it came highly recommended by a friend of his. The tech rep, Pedro (I think) on chat the day I placed my order was beyond amazing and helpful. Delivery was very speedy, 2 days.

  Review of 8/13/23, following an experience of 8/2/23 by A A. *

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• 1 / 5

  

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  Did not receive what I originally order. Took over a month and now my second package isn’t here when it said it got delivered

  Review of 8/13/23, following an experience of 7/9/23 by A A. *

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• 5 / 5

  

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  Knowledgeable and friendly customer service

  Review of 7/30/23, following an experience of 7/25/23 by A A. *

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• 5 / 5

  

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  Friendly and knowledgeable staff

  Review of 7/30/23, following an experience of 7/24/23 by A A. *

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• 5 / 5

  

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  I am so grateful for my experience at Prosoundgear! I received a lot of information, recommendations, and was treated with respect and lots of patience!

  Review of 7/30/23, following an experience of 7/20/23 by A A. *

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• 5 / 5

  

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  clear explanation, fast delivery.

  Review of 7/30/23, following an experience of 7/24/23 by A A. *

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• 5 / 5

  

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  Great service

  Review of 7/30/23, following an experience of 7/21/23 by A A. *

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• 5 / 5

  

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  A great experience !! Coming back for more !

  Review of 7/30/23, following an experience of 7/26/23 by A A. *

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• 5 / 5

  

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  clear explanation, fast delivery.

  Review of 7/30/23, following an experience of 7/25/23 by A A. *

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• 5 / 5

  

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  Customer service 5 stars all the way

  Review of 7/30/23, following an experience of 7/27/23 by A A. *

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• 5 / 5

  

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  Salesperson was great and it is nice to see so many guitars in stock!

  Review of 7/30/23, following an experience of 7/28/23 by A A. *

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• 5 / 5

  

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  Best price and fast shipping!

  Review of 7/30/23, following an experience of 7/21/23 by A A. *

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• 5 / 5

  

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  Fast delivery.

  Review of 7/30/23, following an experience of 7/28/23 by A A. *

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• 5 / 5

  

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  Very easy †o order. Had exactly what I wanted at the best price in the US ( by joining their free VIP program). Product shipped and delivered 5 days after I ordered. everything works perfectly. Great company!

  Review of 7/30/23, following an experience of 7/22/23 by A A. *

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• 5 / 5

  

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  The workers are friendly, good to have conversations with.

  Review of 7/30/23, following an experience of 7/27/23 by A A. *

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• 5 / 5

  

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  Everyone was helpful and friendly

  Review of 7/30/23, following an experience of 7/21/23 by A A. *

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• 5 / 5

  

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  The way you treat the clients is kind.

  Review of 7/30/23, following an experience of 7/20/23 by A A. *

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• 5 / 5

  

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  Great Staff. Very Helpful.

  Review of 7/30/23, following an experience of 7/20/23 by A A. *

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• 5 / 5

  

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  ....

  Review of 7/30/23, following an experience of 7/10/23 by A A. *

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• 5 / 5

  

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  Friendly and knowledgeable staff

  Review of 7/30/23, following an experience of 7/17/23 by A A. *

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• 5 / 5

  

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  A great experience !! Coming back for more !

  Review of 7/30/23, following an experience of 7/18/23 by A A. *

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• 5 / 5

  

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  My visit was fine. Your sales person in the drums department was very helpful.

  Review of 7/30/23, following an experience of 7/19/23 by A A. *

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• 5 / 5

  

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  Very good service.

  Review of 7/30/23, following an experience of 7/19/23 by A A. *

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• 5 / 5

  

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  Sry friendly and professional staff.

  Review of 7/30/23, following an experience of 7/18/23 by A A. *

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• 5 / 5

  

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  My product came so fast! It was the best deal - I was missing an item for a little bit but when I enquired the guest service was great and helped out.

  Review of 7/30/23, following an experience of 7/10/23 by A A. *

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• 5 / 5

  

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  clear explanation, fast delivery,

  Review of 7/30/23, following an experience of 7/17/23 by A A. *

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• 5 / 5

  

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  Everything came in quickly and exactly what I needed.

  Review of 7/16/23, following an experience of 7/9/23 by A A. *

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• 5 / 5

  

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  My order arrived promptly and in good condition. Thanks to all involved!

  Review of 7/15/23, following an experience of 7/14/23 by A A. *

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• 5 / 5

  

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  The staff was very helpful and if I need something in the future I would come back to store.

  Review of 7/15/23, following an experience of 7/14/23 by A A. *

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• 5 / 5

  

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  This review will be simple just like my expectations. I want 1) price, 2) safe delivery, and 3) support. ProSound Gear gave me all three. I researched piano keyboards for six months. I knew what i wanted. The Roland FP e50 was the perfect choice. It gave me great sound and portability. As much as I think i should be playing a Nord or even a Steinway Grand....I am not that good. ProSound delivered. Best Price I could find (footnote: become a member, it costs nothing and you get a great deal. I got 15% off.) The delivery was right on time. I was informed thru tracking. The piano arrived secure and undamaged. I immediately had a question. I emailed support and had an answer in less than an hour. FIVE STARS EASILY. Kudos. Eryka

  Review of 7/10/23, following an experience of 7/4/23 by A A. *

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• 5 / 5

  

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  I am very pleased with the services Pro Sound Gear provides, from the ordering process to receiving the product, being that I live quiet a distance from where the company is located I understand the logistical challenges involved, In receiving the package it was in perfect condition the packaging was great so my delivery was not damaged at all I live in Los Angeles which is quiet a distance from Dora,l Florida. I thank you so much Pro Sound Gear, I would definitely recommend them!

  Review of 7/9/23, following an experience of 6/30/23 by A A. *

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• 5 / 5

  

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  Good

  Review of 7/8/23, following an experience of 7/3/23 by A A. *

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• 5 / 5

  

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  Customer service 5 stars all the way.

  Review of 7/7/23, following an experience of 7/6/23 by A A. *

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• 5 / 5

  

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  Great products and services.

  Review of 7/7/23, following an experience of 7/6/23 by A A. *

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• 5 / 5

  

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  Not as quick to ship as Amazon but still got within a week. Double boxed but still a bit of damage to the product.

  Review of 7/3/23, following an experience of 6/21/23 by A A. *

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• 5 / 5

  

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  everything perfect and good prices.

  Review of 7/3/23, following an experience of 6/19/23 by A A. *

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• 5 / 5

  

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  Had an issue with the billing address, that the sales engineers sorted out in no time, great service!

  Review of 7/3/23, following an experience of 6/11/23 by A A. *

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• 5 / 5

  

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  transaction was perfect

  Review of 7/3/23, following an experience of 6/26/23 by A A. *

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• 2 / 5

  

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  I had asked if the keyboard was in stock and ready to deliver before I placed the order,, after they said my order was on tthey, they told me that my keyboard was damaged and they needed to order me a new one,, that was nice of them but they could not assure me of a delivery date.. they should have actually physically checked their stock before telling me they were good to go,, shame on them,, secondly they could have phoned their supplier and gotten me a firm delivery date,, some reason they could not do that,, on the good side, they did cancel my order promptly, and were responsive in communications.

  Review of 7/3/23, following an experience of 6/10/23 by A A. *

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  Answer by prosoundgear.com

  

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  Hello, please see I am really sorry about that, can you email the supervisor dpt to supervisor@prosoundgear.com

• 5 / 5

  

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  Great store

  Review of 7/3/23, following an experience of 6/23/23 by A A. *

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• 5 / 5

  

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  great service

  Review of 7/3/23, following an experience of 6/19/23 by A A. *

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• 5 / 5

  

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  todo exelente

  Review of 6/19/23, following an experience of 6/1/23 by A A. *

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• 5 / 5

  

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  A pleasure to do business with!!

  Review of 6/19/23, following an experience of 6/9/23 by A A. *

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• 5 / 5

  

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  Great. Personable and very helpful.

  Review of 6/16/23, following an experience of 2/10/56 by A A. *

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• 5 / 5

  

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  The salesperson was professional and polite. The customer service was great.

  Review of 6/16/23, following an experience of 6/14/23 by A A. *

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• 5 / 5

  

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  Fast shipment and good communication from seller. We had a great experience.

  Review of 6/16/23, following an experience of 6/1/23 by A A. *

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• 5 / 5

  

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  Great products and services.

  Review of 6/14/23, following an experience of 6/13/23 by A A. *

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• 5 / 5

  

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  Customer service 5 stars all the way.

  Review of 6/14/23, following an experience of 6/13/23 by A A. *

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• 5 / 5

  

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  LOVE THIS SITE! Thank you!

  Review of 6/10/23, following an experience of 6/3/23 by A A. *

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• 5 / 5

  

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  Knowledgeable and friendly customer service

  Review of 6/9/23, following an experience of 6/8/23 by A A. *

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• 5 / 5

  

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  Extremely helpful and honest.

  Review of 6/9/23, following an experience of 6/8/23 by A A. *

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• 5 / 5

  

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  Sry friendly and professional staff.

  Review of 6/8/23, following an experience of 6/7/23 by A A. *

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• 5 / 5

  

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  Great Service!

  Review of 6/8/23, following an experience of 6/7/23 by A A. *

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• 5 / 5

  

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  Great products and services.

  Review of 6/7/23, following an experience of 6/6/23 by A A. *

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• 5 / 5

  

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  The best!!

  Review of 6/7/23, following an experience of 6/6/23 by A A. *

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• 5 / 5

  

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  Great store friendly Cody timer service , needs were met staff was great!

  Review of 6/1/23, following an experience of 5/31/23 by A A. *

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• 5 / 5

  

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  The workers are friendly, good to have conversations with.

  Review of 6/1/23, following an experience of 5/31/23 by A A. *

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• 5 / 5

  

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  clear explanation, fast delivery,

  Review of 5/31/23, following an experience of 5/30/23 by A A. *

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