Customer reviews for proimporttuners.com

4.6 / 5

Calculated from 433 reviews obtained over the last 12 months

3336 reviews since 03/07/2013

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Pro Import Tuners is praised for quick shipping, excellent communication, and great product quality, making it a recommended choice for car parts.

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Information proimporttuners.com

  • Company

    PRO Import Tuners

  • Description

    PRO Import Tuners is owned and operated by Import aftermarket parts enthusiasts who are passionate about upgrading and fine tuning their Import vehicles (made for the U.S. market).

  • Address

    2175 Goodyear Ave Unit 104 93003 Ventura

  • Website

    https://www.proimporttuners.com/

  • Category

    Auto and motorcycle

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icon sparkle Review Summary

Pro Import Tuners is praised for quick shipping, excellent communication, and great product quality, making it a recommended choice for car parts.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
    Edit Flag

    Package showed up on time quality d2 springs easy installation 100% satisfied. Will be shopping again soon!

    Review of , following an experience of by A A. *

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    Answer by proimporttuners.com
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    Christa, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards,

    Answer by A A
    Flag

    Do yall do sponsorships for show cars? And is there a Instagram page for tlyour company

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  • 5 / 5
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    Came fast not problems

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    Answer by proimporttuners.com
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    Paul, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Good customer service, good prices, fast delivery even though im in canada, the quality of my product is great.

    Review of , following an experience of by A A. *

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    Answer by proimporttuners.com
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    Olivier, Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help with your build. We do what we can to not only provide the best possible parts, but also great customer service and fast shipping time. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 1 / 5
    Edit Flag

    I ordered a pair of toe links for my 2010 Toyota rav4. The description of the toe links specified that they were for models from 2006-2012. After receiving the toe links, I attempted to install but they would not fit. After researching the part number, they actually were made to fit rav4 models from 2013-2018. I find the description deceptive and since I attempted to install, can no longer attempt to return the toe links due to the return policy.

    Review of , following an experience of by A A. *

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    Answer by proimporttuners.com
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    Joel, I am sorry to hear about your situation. When the item was first listed, the manufacturer had provided us with incorrect years. They have since corrected this info and is listed correctly. I do also wish to note that I looked through our system and was not able to find any communications from you. The returns policy applies only to parts that have been received and then were decided they did not want them anymore. It would not apply to parts that arrive damaged, incorrect, or missing parts. If you part is not designed to fit your vehicle, we can certainly still process a return for it. Please ensure to notify us if anything ever comes out incorrect or damaged in some way. We work hard to ensure our customers are taken care of regardless of the situation. If not already, I recommend to email our returns department or reply to emails that we have sent you. Our team will do what they can to help you. I will also have a rep reach out to you if you are unable to reach us. Hopefully this helps, please let us know if you have any questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Products came quickly and fit was perfect, thank you so much

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    Answer by proimporttuners.com
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    Sean, Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help with your build. We do what we can to not only provide the best possible parts, but also great customer service and fast shipping time. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Was easy to order, got everything quickly in perfect condition. Hassle-free!

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    Answer by proimporttuners.com
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    Sergey, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Fast shipping no issues whatsoever

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    Answer by proimporttuners.com
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    Connor, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    It arrived on time and not damaged. Honestly great product

    Review of , following an experience of by A A. *

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    Answer by proimporttuners.com
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    Ian, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    5 stars for these guys! Parts arrived a bit late, but it was because of DHL. Unfortunately it was the 2nd incident with DHL, so I hope PRO Import Tuners will stop using them lol! So aside from DHL screwing up, PRO Import Tuners "delivered" way way better than the famous courier company. For sure I will buy again from them! Hopefully they don't use DHL by then. Cheers! -Sheldon

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    Answer by proimporttuners.com
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    Sheldon, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. I am sorry to hear that DHL has dropped the ball delivering your package. We generally use multiple courier services like DHL, UPS, FedEx, and USPS. We use the option that is available and for places like Canada, can help reduce any potential fees that may apply. Please let us know if you have any other questions or comments. Best Regards, Customer Care

    Answer by A A
    Flag

    Hi! Thanks for replying back. So far no questions. Again, very satisfied with the purchase. Cheers!

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  • 5 / 5
    Edit Flag

    Great service, fast and efective

    Review of , following an experience of by A A. *

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    Answer by proimporttuners.com
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    Hello, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Received quickly with no problems.

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    Answer by proimporttuners.com
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    Clark, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Excellent customer service. Representative contact regarding application was initiated by the company. Proactive service is greatly appreciated. Will purchase more products in the future because of the service.

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    Answer by proimporttuners.com
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    Frank, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. Our team works hard to ensure our customers questions or concerns are answered and taken care of. We'll make sure to keep it up for future orders and questions as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Great customer service

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    Answer by proimporttuners.com
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    Michael, Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help with your build. We do what we can to not only provide the best possible parts, but also great customer service and fast shipping time. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    everything was great - thank you

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    Answer by proimporttuners.com
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    Darcy, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Arrived quickly and was a no brainer install.

    Review of , following an experience of by A A. *

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    Answer by proimporttuners.com
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    Mark, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    They shipped fast, were friendly when I spoke with them, and got my order right…. No issues will buy from them again 👌🏽

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    Answer by proimporttuners.com
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    Joe, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Competitive price, order complete and shipped and very easy installation. Highly recommend

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    Answer by proimporttuners.com
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    Thomas, Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help with your build. We do what we can to not only provide the best possible parts, but also great customer service and fast shipping time. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Excellent customer service when an ordered part was not available, they had an option that was more expensive but provided a discount to make up for a big chunk of the difference. Will be ordering more parts from them in the future.

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    Answer by proimporttuners.com
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    John, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. Our team works hard to ensure our customers questions or concerns are answered and taken care of. We'll make sure to keep it up for future orders and questions as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Great product and on time delivery.

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    Answer by proimporttuners.com
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    Danny, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 3 / 5
    Edit Flag

    I ordered a part didn’t check everything out had to return customer service helped out well thanks

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    Answer by proimporttuners.com
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    Jay, Thank you for the feedback, we appreciate it! I am sorry to hear that your order did not work out for your vehicle. We always recommend to carefully read all the notes and details on our site to ensure that parts will work for them. In the case for the part you ordered, we list it fitting the most common lug setup. However, some cars may have more or some may have less than how we list it. If need be, we can also sometimes setup special orders for less common or custom setups. We do what we can to help and ensure that if something does occur where the part will not work for them, try to come up with a solution or offer to have the part returned. If you have any other questions or comments, please feel free to contact us. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Injen intake was shipped promptly, Price was the best online by far. Really nothing else to ask for. Perfection!

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    Answer by proimporttuners.com
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    Stephen, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    I have a 2018 Subaru Impreza and it’s harder to find aftermarket parts than a WRX. Proimporttuners gave a wider variety of parts and helped me get my parts cheaper than most other stores. They’re one of my first stores that I found when researching mods. And I’ll definitely be a repeat buyer.

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    Answer by proimporttuners.com
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    Christopher, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. Our team works hard to ensure our customers questions or concerns are answered and taken care of. We'll make sure to keep it up for future orders and questions as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 2 / 5
    Edit Flag

    Sold me an item they didn't have in stock. Should have known this and told me. They didn't hesitate to take my money. Still haven't received my order, and from what they told me it will be weeks before it ships. Not likely to use them again.

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    Answer by proimporttuners.com
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    John, I am sorry to hear about your experience regarding this matter. I reviewed your ordered and did want to clarify on a few things here. The parts being ordered are either stocked by our warehouses or shipped directly from the manufacturer. This particular manufacturer has recently been a bit slow a bit slow to confirm stock or ship parts out due to a high demand on visors. Shipments are generally fast to ship and process through. However, the manufacturer did confirm that your particular visor did have an inventory error and was not able to ship out. As soon as we were notified of this, we did attempt to contact you to let you know about the issue. However, we were not able to get in touch with you during the initial call and email. You did reach out to us when you saw our email and we went over the details. We provided you with the option to wait for it, cancel, or switch to a different product. In the end, you decided to wait for the product to be ready. We are already scheduled to update you with further details close to the date the manufacturer told us. You are also still welcomed to make changes to the order if needed. Please feel free to let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    I received my order on time and the packaging was excellent . The service was wonderful .

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    Answer by proimporttuners.com
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    Hezenkiah, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Came in very neatly packaged in a timely manner, also great customer service.

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    Jaylen, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    I placed an order for parts. They were delivered in record time! They were exactly what I needed and very well priced. I would recommend them!

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    Answer by proimporttuners.com
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    Paul, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Look great and working good

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    Answer by proimporttuners.com
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    Daniel, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Customer service was outstanding! Oscar responded to me even though you guys was closed. He went above and beyond to help me out. Thanks again!

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    Answer by proimporttuners.com
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    Blaine, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. I'll make sure Oscar sees this review. Our team works hard to ensure our customers questions or concerns are answered and taken care of. We'll make sure to keep it up for future orders and questions as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Ordered full Stoptech brake kit (rotors, pads and SS lines) for my IS350. Easy order process, great customer service and everything showed up really quickly. Happy customer

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    James, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. Our team works hard to ensure our customers questions or concerns are answered and taken care of. We'll make sure to keep it up for future orders and questions as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Really simple website to use, had everything I needed and shipped the parts really quick

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    Answer by proimporttuners.com
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    Noe, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    perfect part fast shipping 💪

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    Answer by proimporttuners.com
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    Yan, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Great product great price

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    Mark, Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help with your build. We do what we can to not only provide the best possible parts, but also great customer service and fast shipping time. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    GREAT

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    Kalea, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    I ordered a set of Side Window Deflectors, I am very happy with the Low Profile set on my new Toyota Highlander.

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    James, Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help with your build. We do what we can to not only provide the best possible parts, but also great customer service and fast shipping time. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    NIce selection of great products made with quality materials. Solid value.

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    Answer by proimporttuners.com
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    Scott, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. We work hard to ensure our customers receive the best possible parts, customer service, and shipping times. Please don't hesitate to contact us with any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    I ordered the Megan Racing EZ II Series Full Coilovers. The site is super easy to navigate. Ordering was easy, shipping and delivery was quick! From order to delivery was less than a week (I ordered on a Saturday) and got them on Thursday.

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    Venessa, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 4 / 5
    Edit Flag

    I have no complaints

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    Eric, Thank you for the positive review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

    Answer by A A
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    Thanks for your timely responding back to me when I reached out Thanks for timely response when I reached out to you

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  • 5 / 5
    Edit Flag

    Again another great experience. The intake is beautiful and fitted nicely. Got it in 3 days! Sounds amazing and to me there's definitely gains.

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    Calderon, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

    Answer by A A
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    Definitely a continuous costumer. Thank you!

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  • 3 / 5
    Edit Flag

    Site was fine, pictures of products could be better, prices are fine. Product itself seemed very cheap, i ordered kia window visors. When they came in the box was fine but when opened the product came in what was supposed to be a sealed piece attached to some cardboard. The seal was peeled back and it was easy to open which is fine cause the product wasnt damaged. I took the product out to check fitment and realized it looked nothing like the photos. Instantly requested a return and refund. They stated i had to verify the product was fine working condition and not installed which i did. I then was given instructions to bring to Fedex or ups and send it back for a refund. I had to spend $30 more dollars to send back an item i paid $65 for. So now im in the product $95. You also have to put a number on the box so they know whose return it is even though they have you send them a tracking number to travk the package. When the product gets there they charge a 15% restocking fee... so now im out 15% more. This is just crazy to me. Ive purchased many aftermarket parts and for something so simple and cheap that they most likely wont even restock is just crazy. I went elsewhere for a replacement of what i bought from here. It seems they sale cheap Chinese knock off parts. I would have been better off throwing these parts away after all the hassle of the return.

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    Answer by proimporttuners.com
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    Matt, I am sorry to hear about your overall experience. Please note that the image shown on the site is a general image, as it is properly labeled. The manufacturer, AVS in this case, does not always provide images for all their products. If they do, we make sure to load it to the site and if the don't the image general image is labeled as such. On our site, we do outline the returns procedure and the requirements needed to complete it. There is also always the option to select store credit, which eliminates the manufacturer restocking fee. The parts you selected are specific to your model and should have worked without issues. Again, the images on the site were generic images. However, the parts sent out were specific to your model and could be confirmed with the part number on the box. We also do not sell any knock off parts on our site. We work directly with the manufacturers or purchase from authorized dealers only. This ensures that we maintain good relationships with the manufacturers and ensure that customers get authentic parts as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Very happy with TEIN shocks. Thanks

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    Answer by proimporttuners.com
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    Pavel, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. We work hard to ensure our customers receive the best possible parts, customer service, and shipping times. Please don't hesitate to contact us with any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    As alway, fast delivery, exactly as promised, and knowledgeable answers to any questions.

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  • 5 / 5
    Edit Flag

    Order came extremely quick, and well packaged! Thank you!

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  • 5 / 5
    Edit Flag

    Some of the quickest service I’ve ever had, items arrived in perfect condition and couldn’t be happier with the product. Have already recommended y’all to some of my friends because they really liked the lug nuts. Will absolutely do business with y’all in the future!

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    Lawrence, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 2 / 5
    Edit Flag

    they sent wrong part

    Review of , following an experience of by A A. *

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    Ahmad, I am sorry to hear that you may have received the wrong product. I looked through your order and emails, but was not able to find a message from you regarding this. Based on the information you provided, the correct part should have gone out. Though rare, mistakes can occur and if a part was not correct, we can definitely help resolve this. However, we were never notified by you that the part was incorrect. In order to be able to follow up on this, we require an email or message from your notifying us that the part does not appear to be correct for your model. If you have not already, I would recommend to simply hit reply to any of the emails we have sent you and provide details on the situation. We work hard to always ensure that our customers are happy with their orders and will work to fix any issues with them. We simply require atleast an email from the customer to let us know about their situation. If we do not see an email from you, I will have a rep contact you as well. Please let us know if you have any other questions. Best Regards, Customer Care

    Answer by A A
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    yes I got my part on Friday. but they sent me the wrong item; it does not fit with my car. I don't know why they have my vehicle specification. I opened the package on Sunday when wanted to mount on my vehicle I noticed that the part is wrong.

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  • 5 / 5
    Edit Flag

    proimporttuners is for real great customer service. I called to confirm the if the afe intake they have will work for my 2024 Tundra and checked to confirm that for me. They have great price and discount. Thank you so the service.

    Review of , following an experience of by A A. *

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    Hello, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. Our team works hard to ensure our customers questions or concerns are answered and taken care of. We'll make sure to keep it up for future orders and questions as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Great, hassle free, order arrived a day early. No problems whatsoever, highly recommend!

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  • 5 / 5
    Edit Flag

    Part came quick and install was easy. The air intake made a noticable sound difference a nice grrr! 100% recommend

    Review of , following an experience of by A A. *

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    Hello, Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help with your build. We do what we can to not only provide the best possible parts, but also great customer service and fast shipping time. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Very happy with the entire transaction!

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    SP, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Excellent cmc and slave both work 1000 times better than stock parts.

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    Rene, Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help with your build. We do what we can to not only provide the best possible parts, but also great customer service and fast shipping time. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Good

    Review of , following an experience of by A A. *

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    Hello, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Easy site navigation, fast delivery, and great prices.

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    Chase, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Transaction went smooth, shipping was fast.

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    Jacob, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Fast delivery.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Got it the 14 of April. Installed it on Sunday. Real easy ,very good quality, looks good, sounds real good. Quite satisfied. Thank you. Now I enjoy my little car ,now I can hear the motor better and it's better shifting..

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    Charles, Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help with your build. We do what we can to not only provide the best possible parts, but also great customer service and fast shipping time. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Waiting for back order item

    Review of , following an experience of by A A. *

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    Richard, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. Our team works hard to ensure our customers questions or concerns are answered and taken care of. I am sorry to hear that your product is on back order. We do make sure to notify our customer as soon as possible and ensure that they are kept up to date with the latest info. We'll make sure to keep it up for future orders and questions as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    My experience with Pro Import was actually really good. After making my order a technician called me to let me know of some fitment issues regarding what i ordered and my specific car. He helped me find what i needed then proceeded to finalize the order. And finally my order (coil overs and sway bar) showed up 2 days later. Overall great experience with this company.

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    Mark, Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help with your build. We do what we can to not only provide the best possible parts, but also great customer service and fast shipping time. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Good price, well packet and fast shipping

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    William, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Great service

    Review of , following an experience of by A A. *

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    Javier, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Great support, quick shipping, will be doing business again .

    Review of , following an experience of by A A. *

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    Armin, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

    Answer by A A
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    No everything was perfect ,I have front end links left to buy and front control arms for front. So hopefully soon I can order that . And I will make sure to go on google and leave a review

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  • 5 / 5
    Edit Flag

    Received items in excellent condition. No dents in box. Prompt timing.

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    John, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly and safely. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Great to buy from

    Review of , following an experience of by A A. *

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    Tom, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. We work hard to ensure our customers receive the best possible parts, customer service, and shipping times. Please don't hesitate to contact us with any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Huge selections, competitive pricing, and extremely fast shipping. 10/10 would shop here again.

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    Luong, Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help with your build. We do what we can to not only provide the best possible parts, but also great customer service and fast shipping time. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Very fast shipping.

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    Luong, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Quick response when I ordered and received the product within the week.

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    Brian, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. Our team works hard to ensure our customers questions or concerns are answered and taken care of. We'll make sure to keep it up for future orders and questions as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Item pristine and very quick shipping

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    Michael, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Deliver was fast. Great product

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    Paul, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Great company. They contacted me to double-check if my part would fit. Shipping was fast, and the product delivered was as promised.

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    Jack, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. Our team works hard to ensure our customers questions or concerns are answered and taken care of. We'll make sure to keep it up for future orders and questions as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    I haven't installed my new parts yet but the online service was great I would buy from them again.

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    Desire, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. We work hard to ensure our customers receive the best possible parts, customer service, and shipping times. Please don't hesitate to contact us with any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Product is brand new and shipping was fast. And the best part is that the part fits my car

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    Kevin, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

    Answer by A A
    Flag

    It's cool because I'm getting the car ready for a car show this weekend and this piece is that little extra touch

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  • 5 / 5
    Edit Flag

    Fast shipping

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    Braden, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 4 / 5
    Edit Flag

    Tbh the products dirty almost looks used the slightest bit but the welds are very clean it’s obviously a polished product very much high in quality but I do feel maybe there could be one more step in the process of sending it out where they clean it out quick but overall very quality product will install later today

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    John, Thank you for the positive review, we greatly appreciate it! I'm happy to hear you overall had a solid experience shopping with us. Some parts like exhausts, headers, downpipes, or other exhaust components may have some residue from the manufacturing process. This can be slight soot, slag, or other leftovers from the welding process. Since this will be exhaust related, it will not effect the performance or function at all. If you do experience any issues, don't hesitate to contact us or the manufacturer. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Great customer service and fast shipment. My mechanic told me the exhaust system fit very well. He only had to slightly bend a tip of one of the mounts. There is a noticeable difference in acceleration. My Xterra now has a throaty rumble to it thanks to the 3" tailpipe. I would suggest also offering a 2-1/2" tailpipe version as a quieter option. Would definitely do business with Pro Import Tuners again!

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    Shaun, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. We work hard to ensure our customers receive the best possible parts, customer service, and shipping times. Please don't hesitate to contact us with any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    No problems at all, they were quick on shipping the product out to me

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    James, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Love buying from PIT, i’ve bought well over $3000 in products, shipping, customer service and quality of product are exceptional.

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    Jovan, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Great customer service!

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    Mitchell, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. Our team works hard to ensure our customers questions or concerns are answered and taken care of. We'll make sure to keep it up for future orders and questions as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Fast shipment. Answers emails promptly.

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    Justin, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    very nice

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    Javin, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    I had some trouble with the quality of a product purchased and protuners helped me out even though it wasn't their fault.

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    Alakai, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. Our team works hard to ensure our customers questions or concerns are answered and taken care of. We'll make sure to keep it up for future orders and questions as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    I purchased a Siri Moto strut bar. Installation was easy and the bar looks grear in the engine bay. Quality is very good.

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    Philip, Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help with your build. We do what we can to not only provide the best possible parts, but also great customer service and fast shipping time. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Received what I paid for in reasonable time. The package and item wasn't destroyed; which is definitely a deal breaker for me. All in all I would recommend Proimporttuners to my subie buddies.

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    Hector, Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help with your build. We do what we can to not only provide the best possible parts, but also great customer service and fast shipping time. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Got a little worried when I didn’t hear for a couple days but customer service was so kind and informative. The intake came in nicely boxed and I love it

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    Los, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. Our team works hard to ensure our customers questions or concerns are answered and taken care of. We'll make sure to keep it up for future orders and questions as well. Please let us know if you have any other questions. Best Regards, Customer Care

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    Sabastian, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. Our team works hard to ensure our customers questions or concerns are answered and taken care of. We'll make sure to keep it up for future orders and questions as well. Please let us know if you have any other questions. Best Regards, Customer Care

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  • 5 / 5
    Edit Flag

    So far so good

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    William, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    prompt service dropped right in and is working great and would recomend

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    Michael, Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help with your build. We do what we can to not only provide the best possible parts, but also great customer service and fast shipping time. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Very good, thanks you

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    Winfer, Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help with your build. We do what we can to not only provide the best possible parts, but also great customer service and fast shipping time. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 1 / 5
    Edit Flag

    We’re out of stock on my order

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    Jamie, I am sorry to hear about your situation. Though we do try our best to always have accurate info, errors can still occur. We rely not only our inventory, but the inventory from the manufacturers. On rare cases, though an item is shown to be in stock, when checking the shelves, it turns out to not be there. Inventory can move fast and the system updating could be slow to reflect this. If this does happen, we ensure to notify the customer immediately. We also provide ETA's and possible alternatives if available. We make sure that our customers are not left in the dark and well informed on their order. If you are unsure of a product, you are always welcomed to also contact us as well. We're always happy to help as best we can. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Fast shipping and it was an exact fit for my RC 350 F Sport.

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    Brandon, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Friendly, easy to work with, and great value. Will be coming back for future upgrades.

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    Jacob, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    Great customer service, very swift responses and very helpful overall

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    Jahrell, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. Our team works hard to ensure our customers questions or concerns are answered and taken care of. We'll make sure to keep it up for future orders and questions as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    On time. Exactly what I needed.

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    Calderon, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    The deliver very quick thank you

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    Duy, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    My item was damaged during shipping and they were very responsive and helpful when I reached out to them. They replied to my emails timely and I would order from them again just for the customer service.

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    Justin, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 4 / 5
    Edit Flag

    The site was user friendly; not complicated, and the buying process was easy as well. However, when I received my product it was a little dented. I'm not sure if it was a delivery issue, an issue directly from PRO Import Tuners, or AEM. Either way, the site experience and overall product quality brings my rating to a four star.

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    Answer by proimporttuners.com
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    Hello, Thank you for the positive review, we greatly appreciate it! We work hard to ensure your overall shopping experience always goes well. All part we offer are sold brand new and exactly as they were packaged from the factory. More often than not, damages like this occur during delivery to the customer. Though we always pay for the best shipping possible, along with insurance as well, some drivers are less careful than others. If anything ever does come damaged, do not hesitate to contact us. We will make sure you are taken care of. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
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    Great business. All the staff are very helpful, they're quick to respond to emails, and they were very very accommodating when I had to return an item that I ordered by mistake.

    Review of , following an experience of by A A. *

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    Answer by proimporttuners.com
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    John, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 3 / 5
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    Recommend it just make sure you are getting the right item for your car unfortunately I bought some springs that said that will fit my car but it did not hopefully they will fix this issue tho.

    Review of , following an experience of by A A. *

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    Answer by proimporttuners.com
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    Modesto, Thank you for the feedback, we greatly appreciate it! I am sorry to hear about your situation. We are sorry to hear about your situation. Reviewing some of the info on your order and emails, we can confirm that this was a mistake on the manufacturer end. We rely on them to provide us with accurate info on fitment and installation details. Per what they showed, the parts we designed to fit your model, even confirming that they were sold to other customers with the same vehicle. The manufacturer did not mention anything about changes to the parts, but they did change the fitment of the part without notice. In these cases, we make sure the customer is fully covered and we work to ensure that you are taken care of. We'll make sure to help correct and fix any potential issues that may pop up. Please let us know if you have any other questions. Best Regards, Customer Care

    Answer by A A
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    I would just want my refund back since they have told me that you guys have not coil springs for AWD thank you!

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  • 4 / 5
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    I wish you had more delivery options besides just using one carrier.

    Review of , following an experience of by A A. *

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    Answer by proimporttuners.com
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    Stephen, We do use multiple courier services. We commonly use FedEx, UPS, and USPS depending on the product, location being shipped to, or the warehouse where it is shipping from. In some cases, you can also leave a note on the order to see if we can use a specific courier service you prefer. Though we cannot guarantee that specific option may be available, we will still look into the option and provide you with additional details. Please feel free to let us know and we'll be happy to help. Best Regards, Customer Care

  • 5 / 5
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    It was a good experience

    Review of , following an experience of by A A. *

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    Answer by proimporttuners.com
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    Daniel, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
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    Fast delivery

    Review of , following an experience of by A A. *

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    Answer by proimporttuners.com
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    Pierre, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
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    The ordered items were shipped quickly and were as described.

    Review of , following an experience of by A A. *

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    Answer by proimporttuners.com
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    Grant, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid overall experience shopping with us. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

  • 5 / 5
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    I had a great experience I had to return some things and it was easy

    Review of , following an experience of by A A. *

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    Answer by proimporttuners.com
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    Christopher, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. Our team works hard to ensure our customers questions or concerns are answered and taken care of. We'll make sure to keep it up for future orders and questions as well. Please let us know if you have any other questions. Best Regards, Customer Care

  • 5 / 5
    Edit Flag

    very fast shipping, great product

    Review of , following an experience of by A A. *

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    Answer by proimporttuners.com
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    John, Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you received your order so quickly. We work hard to ensure our customers are not kept waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

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