Customer reviews for priortax.com

Customer reviews

• 3 / 5

  

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  The State portion of Prior Tax is… The State portion of Prior Tax is confusing and the screen shakes

  Review of 6/1/20, following an experience of 4/13/19 by KRYSTEL H. *

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• 5 / 5

  

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  was easy and user friendly and efficient

  Review of 6/1/20, following an experience of 4/13/19 by VERNICE Z. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Keith Alle 2018 Tax Return Everything went very while and smooth. I'm excited to see my return.!

  Review of 6/1/20, following an experience of 4/13/19 by MARIAM G. *

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• 3 / 5

  

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  I was confused on a couple of sections… I was confused on a couple of sections and examples would have been helpful.

  Review of 6/1/20, following an experience of 4/13/19 by FELIX C. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Thank you for the feedback. We do provide information buttons throughout the application for assistance. I will see if these sections can provide some examples.

• 5 / 5

  

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  easy to use easy to use website

  Review of 6/1/20, following an experience of 4/13/19 by LITZY G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This is a helpful service This is a helpful service, this made it easy for me to file. Thank you for helping.

  Review of 6/1/20, following an experience of 4/13/19 by BORIS G. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  It would be good to have a more… It would be good to have a more detailed explanation of each section and a follow up email of what to look for in the coming tax season. Like a review of what the changes will be.

  Review of 6/1/20, following an experience of 4/13/19 by LULU G. *

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• 4 / 5

  

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  Wish i would have know the prices… Wish i would have know the prices before if started.

  Review of 6/1/20, following an experience of 4/13/19 by COLLIN G. *

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• 5 / 5

  

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  very easy to understand

  Review of 6/1/20, following an experience of 4/13/19 by JOANNE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy and convenient.

  Review of 6/1/20, following an experience of 4/13/19 by LANCE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy..Straight forward Easy..Straight forward! Thank You!!!!

  Review of 6/1/20, following an experience of 4/13/19 by ELISABETH B. *

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• 5 / 5

  

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  Easy experience filing return

  Review of 6/1/20, following an experience of 4/13/19 by JULIANNE F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  quick and simple

  Review of 6/1/20, following an experience of 4/13/19 by BLAKE B. *

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• 5 / 5

  

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  Very simple to use

  Review of 6/1/20, following an experience of 4/13/19 by CHRIST D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  BETTER THAN THE OTHERS

  Review of 6/1/20, following an experience of 4/15/19 by JOANA B. *

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• 5 / 5

  

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  No reservations

  Review of 6/1/20, following an experience of 4/14/19 by JARRELL K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This was a very easy process This was a very easy process, and not nearly as expensive as the competition. Thank you

  Review of 6/1/20, following an experience of 4/14/19 by SAVION B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Just as good as turbo tax and cheaper.

  Review of 6/1/20, following an experience of 4/14/19 by BERNEICE F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Priortax Easy, Inexpensive, Trustworthy Prior Tax is easy to use, a good price, and trustworthy. And I can get help if I need it.

  Review of 6/1/20, following an experience of 4/14/19 by HOWELL C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick and easy as always Quick and easy as always. I've been using Priortax for five years and have always had good results and excellent service. Thanks!

  Review of 6/1/20, following an experience of 4/14/19 by HUMBERTO P. *

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• 5 / 5

  

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  I AM VERY SETESFIED

  Review of 6/1/20, following an experience of 4/14/19 by CARROLL F. *

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• 4 / 5

  

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  easy to use...

  Review of 6/1/20, following an experience of 4/14/19 by EMMITT M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy to use....

  Review of 6/1/20, following an experience of 4/14/19 by ALVA B. *

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• 5 / 5

  

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  Ve been using these guys for years now Ve been using these guys for years now. Great service

  Review of 6/1/20, following an experience of 4/14/19 by EMELIA C. *

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• 5 / 5

  

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  Gary 2017 Taxes

  Review of 6/1/20, following an experience of 4/15/19 by LEOPOLDO D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Simple and easy to use for late taxes Simple and easy to use for late taxes. It is a one stop shop and doesn't add additional charges for itemized deductions, personal business and other forms. Have used over the last 5 years!

  Review of 6/1/20, following an experience of 4/14/19 by MARGARETTE P. *

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• 5 / 5

  

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  Thanks for the convience

  Review of 6/1/20, following an experience of 4/14/19 by ESTELLA O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Always easy and affordable Always easy and affordable. It beats the other online tax programs hands down.

  Review of 6/1/20, following an experience of 4/14/19 by HOBART B. *

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• 5 / 5

  

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  my favorite my favorite software for taxes. I have used another and this one is far better.

  Review of 6/1/20, following an experience of 4/14/19 by GARNETT C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use. So easy to use it almost makes filing your taxes enjoyable.

  Review of 6/1/20, following an experience of 4/14/19 by JUSTINE D. *

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• 5 / 5

  

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  nobody else lets me file for last years

  Review of 6/1/20, following an experience of 4/14/19 by JERROD W. *

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• 4 / 5

  

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  The price is expensive.

  Review of 6/1/20, following an experience of 4/15/19 by DANNIE B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  EASY EASY to operate

  Review of 6/1/20, following an experience of 4/15/19 by CIARA C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy and simple to use.

  Review of 6/1/20, following an experience of 4/15/19 by SERENITY H. *

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• 5 / 5

  

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  Worked Well Clear and understandable.

  Review of 6/1/20, following an experience of 4/15/19 by ARJUN B. *

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• 5 / 5

  

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  Going back to prior years not filed was… Going back to prior years not filed was an overwhelming thought until I stumbled upon this site. This site was so easy to use. I am glad that I found it. Thanks!!

  Review of 6/1/20, following an experience of 4/15/19 by EMERALD D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Way better than TurboTax! Never again will I use any other service, especially TurboTax. One year they made mistakes on the returns of many people, including me. It resulted in having to pay back a lot of money for the next few years. I found this site after visiting a local company and wanting to find something more affordable. This local company let me know what my refund would be and that the charge would be $80 if they filed for me. I decided to give this site a try and it gave me the same exact result for a lot less. It is so easy to use. I have been using it for the last six years or so and don't plan on looking anywhere else for my income tax services.

  Review of 6/1/20, following an experience of 4/15/19 by SHYANNE B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have used PriorTax every year for… I have used PriorTax every year for several years and recommend them to everyone. They are an excellent service.

  Review of 6/1/20, following an experience of 4/15/19 by ELENOR S. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  not sure this fits California not sure this fits California, some of the questions did not seem geared towards CA. Could not find some of the 1099's that i received.

  Review of 6/1/20, following an experience of 4/15/19 by SYLVIA M. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Our website is designed to assist you with reporting any income statements you receive, however, we do not have access to obtain these documents. The ""State Info"" section of the account is catered to provide all questions relating to the state's tax return.

• 5 / 5

  

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  So user friendly and easy to use.... So user friendly and easy to use..... I have tried others and this was much easier to navigate through!

  Review of 6/1/20, following an experience of 4/15/19 by MACIE A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Has worked great for me for years

  Review of 6/1/20, following an experience of 4/15/19 by BRENDA J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy professional and efficient… Easy professional and efficient covering latest Tax issues

  Review of 6/1/20, following an experience of 4/15/19 by ELTA S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Pleased with the process Pleased with the process. Very user-friendly.

  Review of 6/1/20, following an experience of 4/15/19 by JONATAN L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Priortax have been great through the… Priortax have been great through the years. I use to use Turbo Tax but Prior Tax has better customer service and their response time is immediate.

  Review of 6/1/20, following an experience of 4/15/19 by CHRISTINA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy step by step instructions

  Review of 6/1/20, following an experience of 4/15/19 by CLETA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy to follow along and fill in Very easy to follow along and fill in. Thank you!

  Review of 6/1/20, following an experience of 4/15/19 by ORIE S. *

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• 4 / 5

  

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  Easy to use. The program was easy to use.

  Review of 6/1/20, following an experience of 4/15/19 by MARILIE P. *

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• 4 / 5

  

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  easy to do easy to do. just have all your numbers.

  Review of 6/1/20, following an experience of 4/15/19 by WALKER R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy Easy, quick, and helpful tips for self tax filing.

  Review of 6/1/20, following an experience of 4/15/19 by ALISON H. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Would use turbo tax if it was available… Would use turbo tax if it was available this late. Probably could have paid less taxes but who knows.

  Review of 6/1/20, following an experience of 4/15/19 by GENE L. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  We are confident that our tax calculators do provide the highest possible refund. If you believe that there was an error, or have questions regarding the tax return preparation, let our customer service team know before the return is filed. We will be happy to work with you until you are satisfied.

• 1 / 5

  

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  The site barley works on my phone and why do you make us wait for our return!? The site barley works on my phone. It shouldn't take 1 business day to wait for your paperwork! That's a bunch of bs. Never had to do that crap before. I've gotten my returns that instant I filed! How is this helpful?

  Review of 6/1/20, following an experience of 4/15/19 by ANNETTA A. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Hello Adria, If you are attempting to use our website from your phone, be sure to download our app from the app store. Typically, returns are delivered minutes after the account has been submitted with payment. This was the situation with your account. It is unfortunate that you left this rating before the return was made available for download.

• 5 / 5

  

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  Previous taxes filing Fast and easy to prepare online taxes from previous years

  Review of 6/1/20, following an experience of 4/15/19 by LOIS L. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  took me longer than expected but got… took me longer than expected but got help on the phone

  Review of 6/1/20, following an experience of 4/15/19 by ELWIN S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  User friendly and fast User friendly and fast. Also, made sure I double checked myself and offered CPA reviews etc. Compared to other tax services this is an upgrade.

  Review of 6/1/20, following an experience of 4/15/19 by AMALIA G. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  THE PREPARATION AND SOFTWARE IS REALLY… THE PREPARATION AND SOFTWARE IS REALLY GOOD. I'VE TO CALL CUSTOMER SERVICE FOR A QUESTION AND THE REPRESENTATIVE (DIVYA) WAS IN A HURRY. MADE ME FEEL LIKE I SHOULDN'T BE BOTHERING HER WITH MY QUESTION, VERY IMPATIENT.

  Review of 6/1/20, following an experience of 4/15/19 by SANDRA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great program Great program. I will use it again.

  Review of 6/1/20, following an experience of 4/15/19 by VICENTE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick and easy

  Review of 6/1/20, following an experience of 4/15/19 by KATELIN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great and easy.

  Review of 6/1/20, following an experience of 4/15/19 by CONNIE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This is a very convenient site to… This is a very convenient site to complete your income taxes!

  Review of 6/1/20, following an experience of 4/15/19 by CHRISTIANA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great Great, fast, easy

  Review of 6/1/20, following an experience of 4/15/19 by BRAEDEN B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use. Easy to navigate through.

  Review of 6/1/20, following an experience of 4/15/19 by DARON P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fairly easy Fairly easy, probably a little easier than H&R Block and certainly cheaper unless you can file for free.

  Review of 6/1/20, following an experience of 4/16/19 by BERRY B. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Nowhere did it state I would need to… Nowhere did it state I would need to mail in my transcript, this was a total scam

  Review of 6/1/20, following an experience of 4/16/19 by LANCE Z. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Hello Mark, Thank you for using our website to complete your return. Our website only has the capability to electronically file current year tax returns, prior year returns must be printed, signed by the taxpayer, then mailed to the IRS. This information is provided to our customers on the homepage, and inside the application.

• 5 / 5

  

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  VERY USER FRIENDLY VERY USER FRIENDLY. I WILL USE PRIOR TAX NEXT YEAR TOO.

  Review of 6/1/20, following an experience of 4/16/19 by GILES B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Should have information bullets with… Should have information bullets with more info concerning filing income and credit documents. But i would recommend.

  Review of 6/1/20, following an experience of 4/16/19 by VLADIMIR R. *

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• 5 / 5

  

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  Nice app for filing my taxes

  Review of 6/1/20, following an experience of 4/16/19 by MAUDIE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy Easy, fast and simple

  Review of 6/1/20, following an experience of 4/16/19 by BILLY S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I had a couple issues I had a couple issues. I did my best.

  Review of 6/1/20, following an experience of 4/16/19 by PIPER G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use program

  Review of 6/1/20, following an experience of 4/16/19 by EVERT W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  simple and straight to the point.

  Review of 6/1/20, following an experience of 4/16/19 by DELPHIA R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  First time user First time user, I found it to be easy & quick.

  Review of 6/1/20, following an experience of 4/16/19 by MARJORY K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to understand and use.

  Review of 6/1/20, following an experience of 4/15/19 by DEREK M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very pleased to have this done.

  Review of 6/1/20, following an experience of 4/16/19 by FIONA C. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  i cant wait for a review i cant wait for a review. i need it now. the deadline for 2015 refund is today

  Review of 6/1/20, following an experience of 4/16/19 by ALEXANDRA L. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Greeting Adam, Thank you for using our website. Typically, returns are delivered minutes after the account has been submitted with payment. This was the situation with your account. It is unfortunate that you left this rating before the return was made available for download.

• 5 / 5

  

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  Once again I was in great hands.!!!!

  Review of 6/1/20, following an experience of 4/16/19 by CAMERON D. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Should pay with return option

  Review of 6/1/20, following an experience of 4/16/19 by MAEVE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I LOVE THIS SOFTWARE

  Review of 6/1/20, following an experience of 4/16/19 by AUSTEN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use and convenient

  Review of 6/1/20, following an experience of 4/16/19 by SAUL R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  This is a practical and easy to use… This is a practical and easy to use application.

  Review of 6/1/20, following an experience of 4/16/19 by KAITLIN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Made filling very simple and easy to… Made filling very simple and easy to do, I would definitely use this service again to file and can not wait for my tax information to come in the mail.

  Review of 6/1/20, following an experience of 4/16/19 by REYNA R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  A FEW GLITCHES THAT I WAS LEAST ABLE TO… A FEW GLITCHES THAT I WAS LEAST ABLE TO FIGURE OUT SUCH AS ID FINISH A PAGE AND ID BE INSTRUCTED TO FILL IN A BOX UNDER DOMESTIC PARTNER WHEN I NEVER CLICKED I HAD A DOMESTIC PARTNER.

  Review of 6/1/20, following an experience of 4/16/19 by CALI P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  No problems with the service I have been using them for years easy to use.

  Review of 6/1/20, following an experience of 4/16/19 by CARMELLA C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  GOOD STUFF GOOD STUFF IT WAS EASY TO USE

  Review of 6/1/20, following an experience of 4/16/19 by AUSTEN D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use Not applicable

  Review of 6/1/20, following an experience of 4/16/19 by LUE D. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I thought the system was ok but I did… I thought the system was ok but I did not like being informed until the final payment page that my return would not be available via pdf for up to one day. I need to send my taxes in now and would like to have known this earlier in the process.

  Review of 6/1/20, following an experience of 4/16/19 by RICHMOND C. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Thank you for using our website. Typically, returns are delivered minutes after the account has been submitted with payment. This was the situation with your account. It is unfortunate that you left this rating before the return was made available for download.

• 5 / 5

  

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  A Excellent Form this form explain every credit, deduction, etc. A good way to file especially past returns...

  Review of 6/1/20, following an experience of 4/16/19 by JAN G. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Electronic Filing Declarations Electronic Filing Declarations are not simple and clear to understand.

  Review of 6/1/20, following an experience of 4/16/19 by ANABELLE S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The window for W-2 info didn't… The window for W-2 info didn't automatically pop up so I had to go back manually several windows back and I found it. Also, too many offers for additional services that weren't needed.

  Review of 6/1/20, following an experience of 4/16/19 by TRAVIS E. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I find it to be quit simple and very… I find it to be quit simple and very helpful

  Review of 6/1/20, following an experience of 4/16/19 by REESE K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Not bad, I got through it I'm slow ... a little more explanation would be helpful

  Review of 6/1/20, following an experience of 4/16/19 by DEVON S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Easy and safe

  Review of 6/1/20, following an experience of 4/17/19 by NONA K. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  the website seems sketch

  Review of 6/1/20, following an experience of 4/19/19 by CHRISTINE D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy to navigate through this… Very easy to navigate through this program. I was stressing about filing and Prior Tax made it seamless. I would recommend to all .Thank you

  Review of 6/1/20, following an experience of 4/18/19 by NATHANIAL S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Prior taxes done quick and affordable! Thanks for your service it was user friendly and affordable. I will use again if I encounter backed up taxes again!!

  Review of 6/1/20, following an experience of 4/16/19 by FEDERICO S. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  WAS NOT AWARE OF CHARGES AND WAS LUCKY… WAS NOT AWARE OF CHARGES AND WAS LUCKY TO HAVE MONEY AVAILABLE

  Review of 6/1/20, following an experience of 4/17/19 by SANDRA S. *

  *Pseudonymized data at the request of the author

  Answer by priortax.com

  

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  Hello, We provide our fees on our pricing page: https://www.priortax.com/prior-year-pricing/Our prices are related to the preparation of the tax return. We will deliver a completed tax return with all of the necessary forms to receive an accepted status, basically, our website allows you peace of mind from having to complete the return by hand. Priortax.com allows customers to make changes for no additional fee before it is mailed to the IRS. Tax support is available via telephone, or live chat, for any taxpayer's who need assistance. You might find other website's, however, you will not receive the same care or commitment to your tax situation that we provide.

• 5 / 5

  

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  very easy and non confusing unlike… very easy and non confusing unlike other tax sites

  Review of 6/1/20, following an experience of 4/17/19 by RICARDO S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It is easy to follow up It is easy to follow up. I tried other websites but they were much more complicated even to get to the website.Thank you!

  Review of 6/1/20, following an experience of 4/18/19 by FREEMAN K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent program Excellent program. Easy and simple to use. Would highly recommend to persons requiring the need to file past due taxes.

  Review of 6/1/20, following an experience of 4/17/19 by JAUNITA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy step by step

  Review of 6/1/20, following an experience of 4/17/19 by EMERSON F. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Fairly simple

  Review of 6/1/20, following an experience of 4/16/19 by TYRESE M. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order