Customer reviews
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My name is Heath, and honestly this was an easy service to use and was contacted promptly. My contact was happy to work with my odd schedule. 5 stars and will be back when my current one expires!
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I would rate the service 5 stars. Everything was seamless and the mental health professional I spoke with was extremely kind and helpful.
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I would rate Pettable 5 out of 5 stars. They were super easy to communicate with and we’re able to answer all my questions and approve my two wonderful cats as emotional support animals. Would highly recommend them to anyone looking to approve their animals.
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The service was quick an easy. The customer service was the best!
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The entire process was simple from start to finish. The psychologist I was connected with was friendly, understanding, and clearly explained the letters and the process. I received my letters very quickly via email. I would highly recommend Pettable to anyone in need of this type of service.
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I rate Pettable a 10/10! Super easy process and the counselor that I was connected with was awesome. I will definitely recommend this service to everyone that I know! Thanks Pettable!!!
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I’d give Pettable 5 stars. The turnaround time on me getting a call from a licensed clinician in my state was within 24 hours, and I had the letter itself within 36 hours from my initial request for services. That is amazing service!
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I would give Pettable 5 Doggy Paws (Stars) they were very prompt and professional! I would definitely recommend this to anyone needing an ESA letter! It was approved through my apartment manager! We have not gotten our dog yet but we are picking him up May 1st!
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Your company is a life saver. Life was stressful enough before being kicked out of our rental during a housing crisis, and finding that nearly every rental doesn't allow animals. We thought we were going to lose our babies, after already dealing with losing our home. It was unthinkable. For a reasonable price, Pettable gave me an hour-long session with Kara and a magical piece of paper that let me keep my family together. Kara was kind, empathetic, and professional. She provided support and advice beyond what I had paid for. I would recommend this service to anyone with animals who finds life to be difficult to bear in these difficult times. Pettable cared in a time when it feels like few others do.
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I would rate my experience 5 stars. The turnaround was super fast and it was super easy to receive my ESA! I researched other companies but this one was by far the best and had the best customer service. I would recommend this company to anyone!
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Super fast and professional service. Highly recommend!
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5 out of 5! This process was not only easy, but my doctor was so wonderful and kind. She really cared about my mental health and it made me feel valued. I know that with Pettable I am in good hands, and there are real people that are there on the other end of the phone.
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I would definitely give 5 stars! The customer service was great and they were super quick and helpful, the best service i’ve experienced with esa!
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I would rate 5/5! The process was very easy for me and i received my esa quickly. I would recommend to anyone looking to register their pets!
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The service was a 5! Forms online were simple to fill out and I was able to connect with a therapist very quickly. The therapist was very professional and even gave me some outside sources to look for if I needed more help!
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5 stars for sure! The professional I spoke with made me feel at ease, and made the process so simple while really hearing my experience and how my furbabies support my everyday wellbeing. This is Aspen and Aldo living their best lives at the Grand Canyon!
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Hi! I would give Pettable 5 stars!
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So helpful and fast!
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I sincerely thank Pettable for blessing me with the chance to have my baby with me at all times. I wasn’t allowed to have pets at my housing complex and with letter it made it possible for me to keep my bestfriend. The process was quick and easy. I recommend using pettable for anyone in need of an ESA document. Thank you so much for your fast and effective services I have already shared your website with friends of mine if they ever find themselves in need.
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Definitely a 5/5 Pettable made everything very smooth and easy. I am very thankful that I was able to get my dobie to live with me in my apartment. The lady I had spoken to on the phone was absolutely amazing as well.
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I would rate Pettable as 5 stars. Thanks to Pettable, my dog who provides me with so much emotional assistance is able to live with me in an apartment which otherwise does not accept dogs. I am forever thankful for their services and for how quickly a licensed therapist reached out to me to discuss my needs.
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I would rate you all a 5/5. The process was easy and our rep was extremely empathetic to our situation and needs for an ESA. Koi (our dog) has give. Our lives purpose, responsibility and lot of love.
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I would rate 5 stars. I loved how I was able to text my therapist, it added to the personable aspect of this all. It was easy and quick, I was able to get my letter and talk to the therapist all within 2-3 days total. I would highly recommend again!
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"Dr. P Meyer was excellent. Was right on time with my appointment and I received his letter in a matter of 15 minutes. From the start of our conversation, he understood me and was able to address my fears and concerns about being able to have my two dogs approved by our new property's association. I suffer from panic attacks and would not have been able to move without them.Can't thank you enough, and on a scale of 1-5, I give Pettable a 100 . "
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I would rate 5/5! The process was super easy and simple! Staff was very friendly. Website was very user friendly!
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5 for sure! The process was simple, fast and my consultation was extremely professional. Highly recommend for anyone needing this service.
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5 out of 5 stars! Pettable made is super easy getting connected to a therapist that was personable, understanding, and helpful. Pettable really couldn't have made it any easier. Highly recommended!
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I received my ESA letter in less than 24 hours. Fast, efficient and friendly. Would definitely recommend.
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I would rate Pettable 5 stars. I needed my ESA letter for housing on campus and I got it within a week of applying for it. The quality and speed of service was amazing!
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The process was very easy and had no pressure. It was also fast. The therapist I spoke to was understanding and helpful.
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I would rate my experience with Pettable as a 5/5! The process was quick, efficient, and the mental health specialist I was connected to was very knowledgeable and helpful about ESAs and working with landlords if tension arose. My little doxie and I are so relieved knowing we're well taken care of!
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I enjoyed using Pettable it was easy, quick and much needed since my actual doctor was on leave and I needed to make an emergency trip as well as was in the state of moving.Scouter is my PSD and has helped me through some tough times he’s also my companion and I’m grateful for him and how easy and full proof Pettable was in helping with our PSD Letter for home and travel.
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I would definitely rate Pettable a 5/5. Staff was very kind and quick to help when I had questions or concerns. The licensed professional I was put in contact with was also extremely kind. All around a really good experience. I had no trouble getting my pets into my new home using the ESA letter that was provided. Speck and I are extremely grateful!
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I give you a 5 on the scale... Plus I will include a picture of Lil Bear.
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I would rate my experience with Pettable 5 stars out of 5, for sure! The customer service was absolutely amazing. I had reached out regarding an ESA letter towards the end of the week, and the Pettable customer service rep went so far as to offer me a refund since I couldn’t have my consultation until the following week. I also purchased the add-on to have any forms signed if needed, and when I found that I didn’t need the add on anymore, my requested refund was processed super fast. Pettable is very customer service oriented, and I admire that a lot! The consultation was great, and I could tell the therapist cared about my well being and the well being of my soon-to-be ESA. I couldn’t be more happy with my pup! I’ve attached a photo of my pup, Penny. She’s so glad to be in her new home with all the toys and cuddles she could ever want!
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It was an amazing experience. I have had trouble going through my insurance and you all helped me out and understood how beneficial Betty would be to me. Thank you!
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1 out of 5 I would definitely give you all a 5 star. The whole Pettable process was great. The process is very user friendly and there was nothing difficult about the process at all. I was very happy to have the opportunity to have my pets live with me thanks to pettable. Thank you again!
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I would easily rate Pettable 5 stars. Everything about this process was easy, and helped to qualm the anxieties I had about speaking with a therapist to register my dog as an ESA. The website was very user-friendly, and the survey was quick yet detailed. After filling out the application I received a quick response from the Pettable team, connecting me to a therapist licensed in my state. The therapist and I were able to speak less than 30 minutes later, and I received my ESA letter just a few hours after our conversation. The therapist I spoke with was very understanding, friendly, and professional. They walked me through how to present the letter to my leasing office, what to do if there were issues, and what sort of ESA protections were granted by law. After the phone conversation, I felt confident and calm about not only presenting the letter to my leasing office, but also my rights as a patient. The entire process took less than 24 hours, and I am incredibly pleased with my experience. I would be happy to refer people to Pettable and their services!
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Joy was kind and understanding. I felt safe discussing my ESA needs with her. Thank you from all three of us!
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My experience was definitely a great one! Everything was done in a timely manner. At first I was assigned with someone who isn't licensed in my state and I thought I wouldnt be able to get my letter in time. However, I was switched in a timely manner and everything was resolved right on time. I highly recommend this site to anyone that needs help verifying they need their animal for support. The therapist was great as well. He listened to all my needs and expressed them very very well in my letter.
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I would easily give Pettable 5 stars. Almost immediately after placing my order, I was assigned a therapist who was very kind throughout the process. As a result of my Pettable letter, I am beyond happy to be able to continue living with my wonderful cats! Thank you, Pettable!
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5 stars! Very easy and quick.
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Pettable was easy to use and got me exactly what I needed! My puppy Calvin and I are grateful.
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I would like to give Pettable a 5 star rating for being prompt, understanding, and flexible to work with. My ESA dog and I recently got accepted to a new place to call home and I thank Pettable for the part they played in making that possible.
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Based on a 1 to 5 scale you guys get a solid 5! (10 out of 5) the process was so easy, and Deb was simply amazing! Deb was a pleasure to work with, and my ESA letter was APPROVED by my property manager. I HIGHLY RECOMMEND you guys. I have passed yall along to all of my friends in search of a reputable company that they can know and trust.
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5 stars 🌟 the process was very easy and had no pressure. It was also fast. The therapist I spoke to was understanding and helpful.
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It was great! My therapist Whitney was responsive and very helpful and made the process really easy. I would give the process a 5!
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I would rate Pettable 5 stars because the customer service was amazing throughout the entire process. The therapist I worked with was nice and I received my ESA letter very quickly. Now, I can enjoy living with my dog in our current residence and I love it!!
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Thank you for everything. Pettable has been the best!
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I actually had a pretty good experience with Pettable. I received my letter from Dr. Laughman in a very timely manner. She called and had about a 30 minute conversation, assessed my needs, and delivered the perfect ESA letter! My apartment complex needed a few things added on my letter and Dr. Laughman sent a revised letter with every single thing they needed, super appreciative of her!
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Everything was quick and easy. The therapist I met with was very kind and professional and I felt comfortable with the entire process, especially knowing that I would have great customer service if any problems arises throughout.
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Right after I paid Pettable, I got a confirmation and therapy email from Pettable already, The phone call with my therapist from Pettable was very helpful and she was very sweet. The whole process was unexpectedly fast and I couldn't be happier!
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I'm so happy I went with Pettable for my ESA. I kept searching through different reviews for sites, and finally settled with yall after all the positive feedback. The whole experience was a breeze, from figuring out what type of letter I needed to actually talking with someone to see if I qualified. Thank you so much for all the help!
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I would give pettable a 5 star rating. It was efficient, reliable, and legitimate! All reviews I found online pointed me towards pettable when I was looking for a service. THank you
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I give you guys a 5 star rating because the process was so fast & easy. At first , I was a little skeptical but took no time to get a response and the appointment went really well. Thanks again Petable you guy rock!
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I felt comfortable and at ease with my whole experience and it was hassle free!!!
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Everyone I spoke with was super nice and helpful. I will definitely recommend Pettable to everyone. The letter worked for the apartment that I'm moving into.
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Pettable was quick, professional, and caring. My provider called me early, and I completed the entire process in under 48 hours. I would recommend them to a friend without hesitation.
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The process was easy and affordable. The in-state therapist I spoke with was genuinely interested in my day-to-day life and mental wellbeing. This wasn't just some ESA letter writing factory or money-grabbing scheme.
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5 Stars all the way! It was easy, quick, and affordable. My therapist was so nice. It was like talking to another pet lover! I would recommend this site to anyone!
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The process was super easy. I wish your website would've noted that the letters are only valid for a year. I would've still purchased the housing letter, but I would've held off on the travel letter until later this year.
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I would give Pettable 5 stars because the process was so efficient and user-friendly!
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Pettable is awesome! They were super helpful and very understanding. Their response time to finding local therapist was very fast! I highly recommend them and will continue to use them for all my ESA services!
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5 stars for fast service and therapist was very nice.
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Using Pettable was a hassle free experience that got me exactly what I needed. The Doctor I was connected with was courteous and professional. Highly recommend. I’m not getting paid to say this!
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I’d rate a 5, because It was super simple and quick and everyone along the way was so nice.
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On a scale of 1 to 5 stars, I would rate Pettable a 4 :) Overall, the process was smooth, once I was able to connect with my therapist, she was clear in what the next steps were and she followed up accordingly. The one thing that could've gone smoother is the initial call to connect. We played email/phone tag several times before we were able to connect. If there had been a way to just set a specific call time in advance based on availability, that would have been ideal. My job requires many calls throughout the day and it's pretty impossible for me to pick up ad hoc phone calls. I imagine it was the same for my therapist, which led to the phone tag.
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Pettable helped me through every step of the way, especially when I was unsure of what to do next. Norman and I greatly appreciate you, Pettable!
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I appreciate all the help you guys gave us. Thank you so much
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Since registering for an ESA through pettable and bringing our sweet cat, Elvira, into our lives our home has been happier than ever. Pettable reps answered and addressed any question or concerns that I had and worked with us in such a fast manner! We were able to get out lovely cat and her letter in the same week! The therapist I talked to was very professional and reassuring and offered to speak with my landlord if needed. Pettable is the legitimate ESA registration company that you are looking for!
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I would definitely rate Pettable 5 stars. It was super user friendly and quick to sign up. I was able to register both of my dogs as ESAs within a matter of days! Would recommend to anyone needing to register their pets as ESAs.
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5 stars because I talked to a therapist and got a letter that worked within 24 hours.
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After doing some research and feeling comfortable with the reputation of Pettable, I proceeded with the process and had a quick, easy and quality experience.
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So far I would rate it a 5! I have yet to try to utilize the letter, but my experience with Pettable and the professional went smoothly with easy instructions to follow.
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'd rate pettable a 5/5 for the prompt service and delivering exactly what was asked, with no extra steps or worry. I heard about Pettable through a friend, who sent me their referral code. I was skeptical about other companies I had googled, with mixed reviews, so I was glad to work with a company who a friend had a great experience with. Within an hour or so of filling out the forms, I got an email from a Pettable employee connecting me with a licensed therapist, and my consultation with the therapist was completed the same day. My letter was furnished later that night. The easiest process imaginable, and much faster than expected! Now I don't have to worry about my best friend being rejected from any housing situation.
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The service was SUPER fast, and the agent answered all of my questions in a timely manner
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I would rate Pettable a 5 on a scale of 1-5 for sure! Everything was so smooth and everyone I spoke to was so kind. I had been made to feel crazy by people around me for wanting an ESA, but the people I spoke to made me feel validated and supported!
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I would rate Pettable 5 stars because I was able to quickly answer a few questions and get an ESA letter within a few days. The therapist I worked with helped me tremendously and I got the letter emailed to me minutes after being on the phone with her. Very time efficient and easy process.
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My experience with Pettable was high quality and low stress. I’ve experienced several losses in the past year and having my cat Herman is a medicine unlike any other. My living situation updated the rules and needed an ESA letter asap. I began researching sites and after a few reviews (and the money back guarantee) I choose Pettable. I was connected with a real licensed therapist(Yea I ran her lic#) and within 48 hours had my letter in my landlords hands. Now I can be worry free about having yet another loss happen and continue adjusting to my new path.
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Pettable was easily a 5 star experience! I was able to get my letter so quickly and every single person I worked with was incredible helpful, fast to respond, and so easy to work with. It was easy, fast, and a really great experience!
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It was a really easy process and everyone was so nice. I also enjoyed that Pettable took the time to explain to me exactly what would happen next at every step of the process.
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I would rate my experience with pettable at a 4. Simply because my therapist did not research the legality of one of the animals I had in my state. But I was overall, very satisfied with my experience because I got a free ESA letter for one of my other animals instead.
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If I could give more then 5 stars I would. Everyone was helpful and I was able to get my girls to be known as the ESAs that they are
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The process was easy, clear and fast. A friend who is a therapist in Washington State recommended you, as she felt it was inappropriate for her to write such a letter. Oliver is my love and joy. We have been through a lot together in such a short time. We wake up and go to bed snuggling. He has taught me how to enjoy being still by insisting he lay in my lap on the couch so he can be pet while looking out the window at the birds. I watch the wind and the birds and feel his purrs and feel at peace in that moment.
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On a scale of one to five, I rate pettable.com a five! What really sold me is their money-back guarantee, customer service, and how fast the process is. Furthermore, when it comes to the process, it’s really fast and painless; it only took 10 minutes of my day. The therapist made me feel at ease and comfortable. I’ve recommended pettable.com to many of my friends. Thank you Pettable!
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Super quick and easy to get an appointment to see if I qualify . And the Diagnostician who helped me achieve my letter was awesome, supportive, and very helpful. I would definitely recommend to anyone looking for help in achieving an ESA. I learned about Pettable from on the blogged Sponsors who took the time out and reviewed all other competitors . Based of this information I chose Pettable . I was lucky enough to get my letter accepted by apartment community. Thank you guys !
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The process was seamless and quick. The counselor was great and it all worked out.
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You guys certainly made this process very easy and straightforward. Thank you
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Pettable made it easy for my to get an ESA letter for my dog. The money back guarantee definitely helped me trust the company and the results. My landlord accepted the letter with no problems, thanks to Pettable’s professional demeanor.
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I would rate 4/5 stars. Pros: Setting up the consult was an easy process. Consult was quick and I got my letter very soon afterwards. It would have been helpful to know upfront before paying that there is an additional charge from Pettable if a form is needed (in my situation, the landlord did not approve my letter and requested a form instead.) Given that the cost for ESL letter is pricey as it is, I think a form could have been done for me complimentary in lieu of the letter. I don't think you should charge an extra fee for that.
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I signed up and had a consultation the same day. The whole process including receiving my letter took less than 24 hours. I feel so much better knowing me and my beloved pet will not be separated and can continue to live with me. The therapist was kind, knowledgeable and compassionate. I could not have asked for an easier or faster process. Thanks again!
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I was hesitant with the price but I saw they guaranteed my money back if it was declined. Someone connected with me right away and referred me to a mental health counselor. I didn’t pay extra to get my letter expedited but I received my letter within 2 days of payment. It was very quick and everyone was very friendly. Me and my kitty are happy living together I’m our new apartment.
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the process was fast and professional
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Hello, Pettable provided the trust and agility that I was looking for. The letter contained all the information necessary as for my landlord request. I am glad to have selected Pettable.
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Fast, legitimate, and affordable. I love that Pettable sets customer up with an actual human to write the ESA letter. I didn’t have any issues with my letter, however it was reassuring to know I could easily get in contact with the licensed professional who wrote mine if I needed any corrections.
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I would rate it 5 stars because the staff was kind and worked quickly. I found you online through a google search.
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Speedy service and fiancé got his letter but dr was late
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Pettable is extremely responsive to emails, gave me a legitimate letter, signed all paperwork that was necessary, and has helpful staff that made the process as easy as possible.
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excellent service but a high price. I was referred to Pettable by my primary therapist who was unable to provide an ESA letter due to restrictions in the company she works for.
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At first glance, I was second guessing if I should trust Pettable only because I have been scammed plenty of times. After having reassurance and paying my fee, I was immediately followed up with a representative and the next day I had a phone call with a licensed professional and was able to get my documents that I needed!! I definitely recommend Pettable for a fast, easy, and approved ESA!
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