Customer reviews
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I usually buy equipment from these guys. Generally the staff is knowledgeable and patient to answer your questions. They carry a good range of different bodies and lenses, lighting and other gear. Prices are competitive.
Review of , following an experience of by RAMONA C. *
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Tried to order a Sony a7 II online but the order failed. Phoned the helpdesk and the person I spoke to was very helpful, checked himself and for whatever reason the order had not gone through. Ordered over the phone and received my camera the next day. Excellent service and thank you.
Review of , following an experience of by JODIE G. *
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Best place to buy a new or used cameras, lots of advice and fast service ,either instore or online. Highly Recommended
Review of , following an experience of by ROSETTA F. *
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The lens I ordered arrived very quickly but there was a compatibility problem with my camera. The return was quick and easy and I was refunded on the day the lens arrived back at Park Ave cameras. Truly a professional company and I would not hesitate to recommend and will definitely use again
Review of , following an experience of by KOBE L. *
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Really helpful staff, My Fujifilm X-E1 camera was on back order, they kept me informed about the status throughout. All emails were replied to really quickly. Professional set up, I'd definitely use them again.
Review of , following an experience of by JAVIER U. *
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Still waiting for my camera, no tracking number, no email reply, no customer service pick up the phone. Trying to deal with PayPal and get my money refund. Worst customer service ever. So awful.
Review of , following an experience of by MYRTLE P. *
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Incredible service. Ordered new tripod late afternoon and it arrived the next day. All in all, a great store to be certain.
Review of , following an experience of by ANGELINE M. *
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I have purchased lenses from this store. I spoke with a sales person today asking some questions and sensed she really wasn't interested in talking to me. I was on the phone with her for 5 minutes. Hence I will not be purchasing anymore equipment from this store
Review of , following an experience of by EMILE K. *
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I purchased a pair of binoculars. The shipment was quick but did not send the correct ones. Tried contacting but no reply. I messaged them twice asking for my refund and have had no response!
Review of , following an experience of by SELENA B. *
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Customer service was both friendly and professional. Felt no pressure to buy and was able to take time to consider purchase - which I have been very happy with. I will not hesitate to recommend this company
Review of , following an experience of by FREDERIK B. *
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Was unsure of what lens to buy for my DSLR camera, but after talking to Park Ave cameras online I have a much clearer picture of what I need. Knowledgeable staff and took the time to answer all of my questions. Definitely recommend them
Review of , following an experience of by ALLEN P. *
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When i first walked in the store, i was introduced to Alex and he answered all my questions with no hesitation. He helped me choose the best camera i needed for the job. If you want to check out camera gear, this is the place to go! They'll gladly walk you through every step. Nothing but the best service and experience!
Review of , following an experience of by JIMMIE W. *
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They were prompt at answering my queries, the ordering process was straightforward and the camera was ready when I went to collect.
Review of , following an experience of by GEOVANY C. *
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The Service from Park Ave cameras was impeccable from searching for the tripod through to final delivery. would not hesitate to recommend them both to professional colleagues and friends/family.
Review of , following an experience of by TAMARA K. *
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I've never experienced a shopping experience quite like this! From the moment I reserved my camera over the phone right through to picking up the camera in store. Kaufman couldn't have been more helpful. I will DEFINITELY be back to purchase gear from them in the future!
Review of , following an experience of by SHANY J. *
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Excellent online service The online service was excellent. It was both efficient and informative. I placed the order and immediately received confirmation. I am overall very happy with the lens and as well with the overall shopping experience!
Review of , following an experience of by CARRIE H. *
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I ordered a battery Grip and it was delivered the following day. Brilliant. Very happy with the experience.
Review of , following an experience of by ADELE K. *
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I have been a customer of Park Ave cameras since shortly after they first started. I have always found their staff knowledgeable when advising on products. The website is relatively easy to use and delivery is prompt.
Review of , following an experience of by ROCIO S. *
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Spoke with a very helpful member of staff who assisted me without being pushy, which is rare in any shop these days. I bought a fantastic Canon EOS 90D and got some helpful advice on tripods which will be my next purchase. Pleased with the experience and would definitely give return business.
Review of , following an experience of by ROXANE S. *
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I've bought a few lenses from Park Ave cameras and always been a happy customer. They've often had stock when other stores haven't and been very accommodating in holding stock for me. Friendly and knowledgeable service. Recommend
Review of , following an experience of by BETSY M. *
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Iโve been into Park Ave cameras several times over the last few weeks and found very friendly and knowledgeable staff able to answer my weirdest novice photography questions. My camera skills have developed well and Iโm thoroughly enjoying my new hobby. Thank you especially to Kaufman. Your knowledge and patience is wonderful. You have taught me how to use my camera to better shots. Iโm very happy.
Review of , following an experience of by ISSAC S. *
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Good service, happy with the advice given and very professional. Bought a flash Kit and am happy with my purchase. i strongly recommend Park Ave cameras to anyone looking for help on anything photographic. :)
Review of , following an experience of by JOHNATHAN P. *
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Fantastic service, friendly staff eager to help without being pushy. I went in to pick up some Fujinon Binoculars and they were knowledgeable and helpful. Definitely worth a visit.
Review of , following an experience of by MANUEL Y. *
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Christopher was very knowledgeable, great technical advice and generous with time. Thank you!
Review of , following an experience of by AMYA A. *
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Bought a camera then 8 weeks later i wasn't using it so tried to exchange it for something else.. So guy took it to give me a price. Then Guy rang me back said camera has an error coming up though it was like that when i received the camera as i never used it as i didn't have a lense
Review of , following an experience of by CAMREN H. *
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Great service, ordered over the phone and it all came in within a few days. It's the first time I have used Park Ave cameras but it won't be the last. The store is easy to get to and find and parking is right outside. The staff are very knowledgeable and nothing was too much trouble. Loving my new Canon EOS 700D.
Review of , following an experience of by MAYE S. *
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Seems well stocked, but it's a small shop. I couldn't get looking at what I wanted to because of the lack of space and amount of people in there. Staff didn't seem to notice me as they were chatting amongst themselves.
Review of , following an experience of by HATTIE W. *
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Staff were very helpful and were extremely nice. I have always been very happy to spend money with them as I know I will get a quality good product in a timely manner.
Review of , following an experience of by ARNALDO E. *
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Had to shoot a wedding with broken camera. Complained to Park ave cameras. No response. I have used a few times before with no issues except for poor customer service but this really takes the biscuit.
Review of , following an experience of by GENERAL A. *
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No stock, payment taken, poor communication First time I have used Park Ave Cameras, and have been left somewhat disappointed. Firstly they advertised a camera battery being in stock, and took payment immediately out of my account. When I contacted them to arrange to collect the battery, was told that they don't actually have it in stock, nor any timescales. 2 star review based on - website incorrectly showing an item in stock when it's not, taking payment for a product they don't actually have, poor communication about the state of the order/when the item is available to collect. Wanted to try to support an independent camera shop, but would probably consider elsewhere given that the experience wasn't what I had expected.
Review of , following an experience of by ETHAN C. *
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I only bought a slide viewer, but it was cheap, good, and came promptly and in good order.
Review of , following an experience of by MERLIN H. *
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I had a phone call with them asking whether they do repairs on my camera and they gave me super helpful advice and saved me a lot of trouble. Edit: Also got a Canon AE1 Program and an FD lens from here and the camera is working in perfect conditions.
Review of , following an experience of by RICARDO C. *
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This company is a joke. I paid over $3,000 for a new camera. The packaging and all the parts inside were open. Crumpled instructions. Visible dirt on the lens. I sent them pictures, so far no reply. Luckily I bought it with financing (pay monthly) and I believe it will help me cancel my contract.
Review of , following an experience of by FELIX K. *
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Great service and communication New Nikon lens 24-120 ordered and they were really helpful throughout answering all my questions about stock and delivery times. Delivered fast and on time. Highly recommended.
Review of , following an experience of by CRYSTEL P. *
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I have had amazingly good service form Park Ave Cameras. The 2 binoculars I bought arrived safely well packed and in time for Christmas. The team had three telephone conversations with me and explained the 10x32 10x42 the differences pros and cons, essentially how to understand binoculars. I will certainly purchase another pair from them and camera equipment as well.
Review of , following an experience of by NYAH M. *
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The service, friendliness and knowledge we had with Park Ave Camera was a warm and positive experience. I wouldnโt hesitate in recommending this family run business that has a genuine passion for cameras. I left very impressed with their vast knowledge of the huge variety of second hand cameras that they deal with.
Review of , following an experience of by MELLIE K. *
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TSE-14WD 30x Eyepiece Made my Kowa tsn-602 excell. High quality through out. Both in material and performance. Not cheap but worth it. Even the the eyecap is great. Park always great to deal with
Review of , following an experience of by CLAUDIA P. *
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I would highly recommend that anyone in Manhattan with an interest in photography should visit this shop. There is a good range of new and used lenses for various brands and cameras at different price points. There are also various accessories available including some lighting, bags and tripods. However what really sets this shop apart are the staff who are knowledgeable, friendly and don't aggressively upsell. Christopher listened to what I was after and provided great insight and advice. Specialist photography shops are not that common and this shop is a gem
Review of , following an experience of by DARON S. *
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Great range of choice, staff also very helpful, get much savings for end year promotion
Review of , following an experience of by MINERVA S. *
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Canon RF 24-105mm F4-7.1 IS STM Quick delivery and pleased with purchase. Fast, easy transaction.
Review of , following an experience of by JEFFERY S. *
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Purchased a Canon EOS-RP online and the camera arrived with 4 days. Great service at a great price. It's a shame I'm in Maryland as I would love to visit in-store one day.
Review of , following an experience of by VIDA H. *
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After reading the reviews I was very worried ordering with these guys. But I have to say my experience was great. The tracking number does take 4-7 days to be sent to you and a next 3-6 days for your product to be delivered. I sent a few emails to them regarding my order & they were very helpfully & replied within a 2 hour span every time. I am based in the uk by the way, I hope this helps!
Review of , following an experience of by LANCE B. *
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Highly professional The problem with my camera was diagnosed and dealt with quickly and efficiently. The staff are pleasant and helpful. Not the cheapest option, but you can rely on a superb level of service.
Review of , following an experience of by ASHLEY N. *
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Pentax Camera Purchase Very pleased with the purchase of the camera .It came well packaged ,and delivery was quite fast .Would buy from this business again .
Review of , following an experience of by PATIENCE L. *
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They sell you the item, even though it is not in stock!
Review of , following an experience of by DANA M. *
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Camera is not working i feel very bad about writing it, because all of other reviews are so nice and lovely my experience with Park Ave cameras was kinda good, fast delivery even during US holidays, i got a free shipping to Arizona (the price of the body was $124 and they payed $13 for delivery, which sounds weird for me but anyway its their choice), packaging was really good. I bought Yashika TL electro (body only) in description they noticed that only the light meter is not working. When i received the parcel turned out that not only light meter is not working but mirror stuck in up position, shutter blades and shoot button are not working properly. I texted Park Ave cameras about this, they asked about photos and thats it, they are not replying anymore.
Review of , following an experience of by ALLISON K. *
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Great company and customer service, ordered myself a new tripod via them and arrived in 2 days. The only issue that I do think could possibly be fixed is packaging such as a box, this is instead of the black bag that wrapped my new tripod. At least there was a large amount of bubble wrap around the box and the bag. That is the only thing that they could improve on; other than that great and will definitely recommend.
Review of , following an experience of by KRISTOFFER M. *
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Bought Olympus ED 75-300mm zoom lens. Very happy with the purchase process and the item itself.
Review of , following an experience of by TAD D. *
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Delivery tracking stated delivery on Thursday before 18.00 hrs. but didn't receive goods until Friday ! Guess that's a problem with DHL or their agents. Otherwise buying experience OK.
Review of , following an experience of by DANNY K. *
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Amazingly quick and efficient customer service! Would definitely buy from them again.
Review of , following an experience of by MELISA S. *
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Just received my Nikon Z9 with FTZ11 adapter and free cFExpress card This is an extremely popular camera and hard to get but Park Ave Cameras were excellent, kept me informed of delivery, answering any questions I had quickly. Special thanks to Alex who was particularly helpful
Review of , following an experience of by JORGE F. *
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I have had nothing but good experiences with Park Ave cameras! I have purchased some fantastic new and used cameras and equipment. With each purchase I have been quite happy with my purchasing experience.
Review of , following an experience of by TREMAINE E. *
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Very competitive pricing on Canon flashgun although it took a while to actually get my hands on it.
Review of , following an experience of by ALLENE S. *
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I called multiple stores looking for a specific DSLR that was out of stock everywhere else, and I was able to find it in stock at Park Ave cameras. The store is 9 hours away from me but I needed the camera within the next 2-3 days. I called and spoke with Alex, who was extremely helpful. I ended up ordering both a camera body and a lens online. After I placed my order, Alex helped me calculate the estimated arrival date of my items and gave me pricing on expedited shipping. My online order was promptly shipped and I was able to track it. I would recommend Park Ave cameras to any photographer who needs equipment promptly. I will be using this store for all my future camera purchases!
Review of , following an experience of by LAVERNA S. *
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Ordered on the Thursday received my lens Saturday, even though i was told it would arrive the Monday glad to get it earlier excellent quick service. It seems Park Ave Cameras have improved their overall service, now using FedEx to deliver, cannot ask anymore than that. Bought loads of camera equipment over the years and have to say very pleased with the service. The lady i spoke to was very friendly and helpful well done, keep up the good work. Had to exchange a lens, all went smoothly, once again thank-you for your good service.
Review of , following an experience of by ALPHONSO C. *
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The website is so easy to navigate, and the delivery was quick but careful. Everything was packaged so securely. I highly recommend purchasing from Park Ave cameras
Review of , following an experience of by NIKKO E. *
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Purchased a used Swarovski spotting scope which I am delighted with. Had slight issue with the payment system which I reported however prompt feedback from the supplier resolved this. Delivery was very prompt and the goods as described. Will certainly use this business again.
Review of , following an experience of by MILO Z. *
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Excellent service and price camera arrived on time will definitely buy from you again
Review of , following an experience of by PETE B. *
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The store called me to confirm order, lovely lady. Delivery was quick, will be back
Review of , following an experience of by DEJUAN W. *
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I have recently bought a Benro 34CLV tripod after a Canon promotion at Park Ave Cameras. The procedure was efficient and easy. Member of staff spoken too was helpful and easy to deal with. Special thanks to Christopher Higgins who was particularly helpful.
Review of , following an experience of by ARJUN R. *
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I ordered an Olympus M.Zuiko lens from park ave cameras, after three weeks of no communication I called to see where the order was as it was then passed the delivery date. When I called the customer service advice had told me that the lens was no longer in stock and that they would not be getting it back in stock. Totally disappointed
Review of , following an experience of by CORRINE R. *
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Iโm really pleased I choose to buy my lens from Park Ave cameras, straight-forward and hassle free. I've had the lens for a month and I still love it, no issues whatsoever. Thanks for the excellent customer service. I'll be shopping again in the future.
Review of , following an experience of by GEORGIANA L. *
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I cannot say enough about park ave cameras. every purchase I have made has been flawless. Their product range, prices and web page layout and navigation truly set them apart. Their customer service is what keeps me coming back. They completely outclass the competition. Their salespeople are photography and camera experts, and they freely give answers - and have a lot of patience.
Review of , following an experience of by ROBERTO W. *
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Sony a6000 I tried buying this camera from two other stores within driving distance of my house and both times my orders were delayed. I canceled and made my order with Park Ave cameras and had the camera shipped within 5 days. Thank you for the support and consideration. You guys are awesome! See you soon for my lenses. Love your great products and competitive prices.
Review of , following an experience of by CHANEL K. *
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I waited over a week for my order to arrive from park ave cameras, and when it turned up it was bad. I will never use them again. They say next day delivery. What a joke!! If you try phoning them you will be kept waiting for over 10 minutes.
Review of , following an experience of by RIGOBERTO N. *
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Park Ave cameras continues to supply quality products at the best price, they are the leaders when it comes to anything photographic. I have been a happy customer for years and I always purchase with confidence.
Review of , following an experience of by FEDERICO H. *
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They have a lot of knowledgeable people & a serious selection of photography equipment. I have never had a negative experience with them. Purchase with confidence from them!
Review of , following an experience of by BENNIE O. *
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Park Ave cameras makes selecting and purchasing your photography gear simple and easy. You can buy with confidence that you're making the right decision with your purchase.
Review of , following an experience of by FRANCIS K. *
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Top notch customer service, quality products, and a friendly and inviting atmosphere. A couple months ago i went there to update my digital camera and Kaufman listened to what I wanted and hooked me up with such a great DSLR. I can't recommend this place enough to all my friends.
Review of , following an experience of by JAYNE F. *
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Excellent online shopping experience I've bought two cameras from Park Ave cameras and my experience has been great. In my experience the employees and owner have always been very professional. It is always quick and easy to deal with them.
Review of , following an experience of by GRETA M. *
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I never give five star ratings but I received my order within 24 hours when they said 2 days. I've also made online purchases in the past with no issues. I highly recommended this website to purchase photography items
Review of , following an experience of by EFFIE B. *
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Great online experience It was my first purchase of a mirrorless and after careful research and good advice from the pros at Park Ave cameras I decided to invest in the Canon EOS R, along with the lens kit and other items. I love the camera so far, and it's so easy to use. Highly recommend park Ave to anyone purchasing audio, video and electronic gear!
Review of , following an experience of by VELVA T. *
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Extremely helpful, very knowledgeable, and informative. Would definitely recommend Park Ave cameras to anyone. Thank you so much.
Review of , following an experience of by ROGER M. *
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My Canon EOS 90D was priced fantastically, and Alex reasoned with me on how it would change my own photography. He wasn't wrong. It has been the best hobby purchase for me, and I can't wait to continue capturing all of the things I love with it. Thanks for all you guys do!
Review of , following an experience of by AUBREY R. *
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Excellent store, the attention was very professional and they clarified all my doubts, the purchase was fast, without a doubt I will buy more camera equipment ๐ท
Review of , following an experience of by ISABEL L. *
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D-750 with a 200-500 F5.6 Great camera at a sweet price! I bought the Nikond750 on a Park 24 hour sale and I am pleased with it. I rated this 5 out of 5 because it seems well made, a bargain (if you get one on a Park's 24 hour sale), and it exceeds my expectations for lightness and being compact.
Review of , following an experience of by GLEN K. *
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Their friendly and helpful staff not forgetting very knowledgeable on various photographic equipment. Got camera back working in super quick time.
Review of , following an experience of by KENDRICK K. *
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As with this Broadway Street store, had to wait around for 10-15 minutes to speak to someone. Then they didnโt have the product in stock. Suggested I try Amazon if I need it urgently.
Review of , following an experience of by DAMIEN O. *
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Very good experience part exchanging a mitakon zhongyi 20mm lens. The staff are very helpful and friendly. Thank you!
Review of , following an experience of by ALBERTA P. *
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Thank you for a very good and informative workshop!
Review of , following an experience of by IMOGENE S. *
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Canon 70-200 Lens After researching various products on Park Ave Cameras, I settled for this canon. This lens is fantastic! I am thoroughly enjoying this product, and the service from Park was excellent!!Park is the best camera store and I love shopping with them.
Review of , following an experience of by DIANNA S. *
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Great products great company I've been looking for a light weight monopod for my Nikon D7500 with a Tamron 150-600mm lens. It works perfectly. Couldn't be happier with the quality products Park Ave Cameras' sells. The shipping is fast and everything is packaged well for shipment.
Review of , following an experience of by ADELIA E. *
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Ordered online. In stock, same day dispatch, arrived the next. Great price too. However, In store, the staff won't let you look at goods before buying. They make you buy the goods, then stand in the shop and open the box, and then give a refund or exchange if it's not right. Also, they get annoyed if you wish to pay them and leave without giving your name, address and email address. I get that they want to build customer lists, but they should just accept the cash and say thank you.
Review of , following an experience of by KENNEDY R. *
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Brilliant service and lovely staff, both in person and on the phone. It is hard to recommend this place too highly. I had a great experience buying a new M body and second hand lens from them, including great service on the phone afterwards helping me set things up. Absolutely first class all round.
Review of , following an experience of by CARLETON G. *
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Rode VideoMic Pro+ Item seems to be a great product for it's price. Purchase from Park Ave Cameras' was the same fantastic price ,service and delivery as always. Cannot think of a better company to deal with. thank you.
Review of , following an experience of by PIPER H. *
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The lens purchased was accurately described, packaged safely & delivered promptly.
Review of , following an experience of by SAIGE C. *
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Dealing with them has just been a complete mess. Wish they weren't the only RED camera supplier in North America..
Review of , following an experience of by HOSEA K. *
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Ordered a cmera off their website, Canon DSLR, received back in 4 days just in time for my sisters wedding. Brilliant service. Will use again
Review of , following an experience of by DOUGLAS O. *
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EFP Studio camera question's and no answer , the sale staff then he said, easy to look on line that what I do
Review of , following an experience of by JENA D. *
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Didn't have much in stock that I needed and most stuff I needed should have been shelf items but we're not available
Review of , following an experience of by CLIFFORD D. *
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This review comes all the way from Australia. I have to say Park's customer service is truly World class. Easy to order and fantastic open and prompt communication on every stage of the delivery process from Manhattan, New York to Sydney Australia. Which only took 10 days. The goods arrived well protected and in first class condition thanks also to DHL couriers. What a product!!! I photograph weddings, film weddings, and do commercial video production. I've been only shooting with R5 for a couple of weeks so I'm still learning - switching from Nikon to Canon is challenging, however, love the results in every setting I've tried so far! Thanks Park Ave Cameras' and Canon, the reason I purchased this was due to a favourable review on the Photography life website. Based on this example you can believe every word of their reviews
Review of , following an experience of by JUWAN W. *
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I wouldnโt repair my camera here unless you have a very very expensive camera. Their prices are exorbitant. I also feel they donโt actually check the camera before quoting. I understand that they are a camera repair shop in Manhattan and that could contribute to the high fees along with not a lot of competition for analogue repairs. But I spoke to other camera repair shops around the city and they said those prices are obscene. Also the fact that they are quoting me for things my camera I know doesnโt need makes me feel like they are taking advantage of people. Go to camera repair workshop US, way more helpful and affordable.
Review of , following an experience of by ANGUS S. *
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Fantastic customer service. The friendliest staff and super helpful :-)
Review of , following an experience of by MADELINE S. *
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Great friendly service while I was in store getting a faulty flash unit replaced. Great customer service on the flash replacement from the online support too.
Review of , following an experience of by LENNA S. *
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This is not a shop its a cave of treasure...we looked online and called into grab one..good prices...everything is still in boxes ...branded goods...so helpful staff...our kind of place...thanx
Review of , following an experience of by QUEEN S. *
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Exemplary customer service received after buying a Peak Design pack in store and later found it was missing a detachable storage strap. I was kept updated regularly by email without once having to chase and have received the strap direct from the supplier after a few weeks.
Review of , following an experience of by LAUREL S. *
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Go in and ask for Terence for all your camera needs. Amazing customer service and clear experience and knowledge of all the products !
Review of , following an experience of by CHRISTELLE S. *
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I enjoyed shopping from their Online Store. Everything was easy to find and the prices very competitive, Would highly recommend them
Review of , following an experience of by ORVILLE K. *
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The lenses we ordered came in perfect condition and they are exactly what we wanted. Buying from Park Ave cameras has also been a nice, simple experience with good quality gear accurately described.
Review of , following an experience of by LYNN C. *
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Ordering was very easy and I received the order quickly. will use them again.
Review of , following an experience of by HEATHER H. *
*Pseudonymized data at the request of the author
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