Customer reviews

• 5 / 5 1

  

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  Easy to book tickets online, very comfortable bus ride, friendly, courteous and knowledgeable tour guides. The tour covers all the key attractions in 3 regions. The hotels provided during the tour were good. It’s an excellent tour, worth every dime and I would highly recommend taking it.

  Review of 4/15/19, following an experience of 2/6/19 by ROSEMARIE L. *

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• 5 / 5 1

  

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  Easy to use.

  Review of 4/14/19, following an experience of 3/10/19 by LIA V. *

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• 5 / 5 1

  

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  Very easy to arrange with good directions as to how to meet up for the tour.

  Review of 4/14/19, following an experience of 3/23/19 by ALLAN L. *

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• 4 / 5 1

  

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  Fine?

  Review of 4/14/19, following an experience of 3/25/19 by AVIS M. *

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• 5 / 5 1

  

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  Clear information and easy to book.

  Review of 4/14/19, following an experience of 4/14/19 by CARTER M. *

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• 5 / 5 1

  

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  The website was very easy to use for booking tours.

  Review of 4/14/19, following an experience of 4/1/19 by JUDSON C. *

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• 3 / 5 1

  

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  Details about visit were unclear about entering the site, once in visit was superior.

  Review of 4/14/19, following an experience of 3/14/19 by JANELLE C. *

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• 4 / 5 1

  

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  Not clear about picking up barcode copy from office or whether you don’t have to pick up bar code copy.

  Review of 4/14/19, following an experience of 2/28/19 by TATYANA D. *

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• 5 / 5 1

  

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  the tour guide was excellent and professional good tour.

  Review of 4/14/19, following an experience of 3/21/19 by CLAUDINE V. *

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• 4 / 5 1

  

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  Well, we were able to get a ticket to go up the Tower. However, even though I first tried to book a tour on the official site, I was unable to do so because the tour companies get all the slots months ahead, which leave individuals out in the cold and forces them to go through a tour company to get a spot. I resent that. It means paying more for the inconvenience of having to use a tour company. That said, I got what I paid for, and we did get to go up the Tower. The associates at the Company were professional and polite and we were well led to the Tower and given a few tips.

  Review of 4/13/19, following an experience of 2/15/19 by MANUELA W. *

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• 5 / 5 1

  

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  Very efficient.

  Review of 4/13/19, following an experience of 2/17/19 by JALON S. *

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• 4 / 5 1

  

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  The email I received confirming the booking said I should call the day before our event to check for pick up time. I made several attempts to call pariscityvision but could never get through. I was able to see our details on the website and the company called the hotel the morning of the event to update me with departure time. Perhaps it would be more efficient if the company sent an email 24 hours before the event since they have all the client’s preferred contact information

  Review of 4/13/19, following an experience of 2/10/19 by MUHAMMAD D. *

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• 5 / 5 1

  

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  Good selection of tours and activities.

  Review of 4/13/19, following an experience of 4/13/19 by VERNER D. *

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• 3 / 5 1

  

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  Enjoyed excursions. The guides we had were informative and engaging answering questions. Our tour guide to the Eiffel Tower was not as pleasant as the ladies. He appeared as though he got tired of answering the same questions. Also, one of our tours, included lunch, however nobody at the office ever explained that some would have lunch on the bus and others will not. When we got off the bus, the guide did not know anything about it and we had to stand back in line. Fortunately, a gentleman came in and asked who has the lunch included and sent us across the street. We picked up our afternoon tour with a new tour group and guide. This tour was for the Eiffel Tower. We had to walk to the office. He was not as pleasant. Also, the main office should have a restroom for tourist to use if needed before their tour.

  Review of 4/13/19, following an experience of 3/19/19 by JENNIE H. *

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• 5 / 5 1

  

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  Leila was knowledgeable

  Review of 4/13/19, following an experience of 1/19/19 by REVA C. *

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• 3 / 5 1

  

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  Tour was too much travel time. Not enough tour time. 1 1/2 hour tour out of 4 total hours. New tour guide (Jean-Marie) was excellent. Spoke 3 languages fluently.

  Review of 4/12/19, following an experience of 2/25/19 by CARA G. *

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• 5 / 5 1

  

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  Great!

  Review of 4/12/19, following an experience of 3/17/19 by BEULAH H. *

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• 4 / 5 1

  

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  We had a great small group tour to Versailles and Monets Garden. We had a guide/driver and 8 guests (including my husband and myself) in a mini van. While this day trip was not cheap, I felt it was well worth the money because of the small group attention you got from your guide and the express entry into Versailles. When we left the palace the line to get in for individuals was very, very, VERY long. Because we were part of a group we got in really quickly and our tour got there early to bet the crowds, we also got to see some of the fountain show. Entry to the gardens was included in our tour costs. It was our guides first day of doing a tour in English and while his language was not perfect it was pretty good. Our guide spoke 4 or 5 languages which I think is amazing! At Versailles our guide handed my husband and I and 3 other English speaking guests over to one of his colleagues to do the guided tour through as his colleague spoke more fluent English. We did have to wait an extra 20 minutes to get into the palace because of this but the guide we had was fantastic. His knowledge about the palace was impressive. Our 3 course lunch, with cider and wine included, at a restaurant in the French countryside was wonderful. The food was great! The apple flan and vanilla ice cream dessert was delicious! Monets Garden is beautiful. Being picked up and dropped back to your hotel in Paris was fantastic. No having to try and find a location to be picked up from and then have to find your way back to the hotel at the end of a long day. In summary, a pricey day tour but I think well worth the money. My husband and I had a great day.

  Review of 4/12/19, following an experience of 1/21/19 by COBY H. *

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• 4 / 5 1

  

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  Easy to navigate and book tours. Good selections.

  Review of 4/11/19, following an experience of 3/30/19 by MARIANA C. *

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• 5 / 5 1

  

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  Great

  Review of 4/11/19, following an experience of 4/5/19 by KENYATTA P. *

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• 5 / 5 1

  

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  Amazing! The tour guides were great and very knowledgeable! I will definitely recommend their services

  Review of 4/11/19, following an experience of 3/2/19 by FREDDIE C. *

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• 5 / 5 1

  

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  The staff were helpful and informative.

  Review of 4/11/19, following an experience of 3/18/19 by RODRIGO C. *

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• 5 / 5 1

  

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  We have used the tours since 2002 and have found them to be consistently exceptional.

  Review of 4/11/19, following an experience of 4/4/19 by VICKY M. *

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• 5 / 5 1

  

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  Very easy to book online.

  Review of 4/11/19, following an experience of 4/1/19 by LOURDES H. *

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• 4 / 5 1

  

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  Tour suited us very well. We wanted to have a dinner on Eiffel tower and a night time boat trip at 9pm which was beautiful and Moulin rouge was an experience. The guides were very helpful. One criticism - we had to wait an hour to get the lift up the tower. We would have preferred to walk than wait.

  Review of 4/10/19, following an experience of 12/20/18 by LESLY W. *

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• 4 / 5 1

  

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  The site was effective and easy to use, however, my confirmation / vouchers did not include all of the detailed information from the website. It would be great to include it all together so expectations are clear and contained.

  Review of 4/10/19, following an experience of 3/24/19 by KIRA C. *

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• 5 / 5 1

  

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  Good

  Review of 4/10/19, following an experience of 3/2/19 by TERENCE P. *

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• 3 / 5 1

  

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  It was ok thanks

  Review of 4/10/19, following an experience of 3/29/19 by RHEA P. *

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• 5 / 5 1

  

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  Wonderful- professional, fun and on time.

  Review of 4/10/19, following an experience of 2/3/19 by RANDAL L. *

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• 5 / 5 1

  

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  👍👍👍

  Review of 4/10/19, following an experience of 4/10/19 by JEFFREY C. *

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• 5 / 5 1

  

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  Very organised and prompt!

  Review of 4/9/19, following an experience of 3/16/19 by BUSTER R. *

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• 5 / 5 1

  

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  Top-notch organisation and promptness.

  Review of 4/9/19, following an experience of 3/12/19 by KIRSTEN Y. *

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• 3 / 5 1

  

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  We booked 4 tours with them. The problem we had was that one trip had the tour bus arrive about ten minutes late and there was a little lack of organization. Our biggest problem was with a tour that the guide never showed up. There were only 2 of us booked and it was a cold and rainy day. We were there at 9:30 for a 10:00 a.m. tour. We waited in the wet and cold until 10:10. While I waited my husband went to 2 shops and showed our paperwork to make sure we were located at the correct place. We also saw a tour guide from another company and he also confirmed we were at the correct place. We took photos of the location that we waited. The next day we showed a man at the office the photos and he said we were listed as a no show. When he saw the photos he agreed that we were there but would have to send a complaint to customer service. It has been 7 days now and am waiting to hear back from them.

  Review of 4/9/19, following an experience of 2/3/19 by BUSTER T. *

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• 5 / 5 1

  

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  Wonderful guide and experience

  Review of 4/9/19, following an experience of 3/18/19 by JOANNE A. *

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• 5 / 5 1

  

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  Excellent

  Review of 4/9/19, following an experience of 4/6/19 by IDELL T. *

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• 5 / 5 1

  

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  Guide was very informative

  Review of 4/9/19, following an experience of 3/30/19 by VERLA S. *

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• 5 / 5 1

  

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  Simple to navigate. I got tickets here when none were available thru other sites.

  Review of 4/9/19, following an experience of 4/9/19 by EVERETT B. *

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• 5 / 5 1

  

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  Very easy to maneuver and lots of great trips to choose.

  Review of 4/9/19, following an experience of 4/9/19 by ODESSA B. *

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• 5 / 5 1

  

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  We had a little difficulty negotiating the site. Once we figured out what we were doing, we got our reservation!

  Review of 4/8/19, following an experience of 3/18/19 by KORY S. *

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• 5 / 5 1

  

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  Very good tour and excellent guide

  Review of 4/8/19, following an experience of 4/6/19 by LOMA G. *

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• 5 / 5 1

  

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  Exzellente

  Review of 4/8/19, following an experience of 12/29/18 by JERMAINE R. *

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• 5 / 5 1

  

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  Very good

  Review of 4/8/19, following an experience of 4/7/18 by ADELLE S. *

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• 5 / 5 1

  

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  website was easy to understand and follow

  Review of 4/8/19, following an experience of 3/24/19 by JANELLE R. *

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• 5 / 5 1

  

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  I love the tour! Our tour guide is great ( sorry I forgot the name)

  Review of 4/8/19, following an experience of 3/30/19 by KEN N. *

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• 5 / 5 1

  

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  our tour guide Danielle was absolutely fabulous she went above and beyond . I would definitely recommend this tour

  Review of 4/7/19, following an experience of 4/3/19 by JANICK W. *

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• 5 / 5 1

  

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  Very easy to use and book. Good communication.

  Review of 4/7/19, following an experience of 3/28/19 by GARETT H. *

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• 4 / 5 1

  

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  The website itself seemed clear, and easy to manage.

  Review of 4/7/19, following an experience of 3/3/19 by VANCE B. *

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• 4 / 5 1

  

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  Good service

  Review of 4/7/19, following an experience of 4/5/19 by LILYAN S. *

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• 5 / 5 1

  

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  Easy to book and pay. A great Company to Tour Paris with. Thank you.

  Review of 4/6/19, following an experience of 2/13/19 by ELDORA R. *

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• 5 / 5 1

  

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  Thank you. Easy to use. Fast

  Review of 4/6/19, following an experience of 4/6/19 by MACKENZIE C. *

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• 5 / 5 1

  

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  Nice tour

  Review of 4/6/19, following an experience of 4/5/18 by EDWARDO C. *

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• 4 / 5 1

  

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  Great coach - very comfortable. On time and good guide

  Review of 4/6/19, following an experience of 3/8/19 by JOSIE G. *

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• 3 / 5 1

  

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  The website does not indicate the sequence of the Eiffel Tower and river cruise. I wanted to go to the Tower at 19:45 to see the sunset and bought the tickets at that time for that reason. Apparently the sequence fluctuates, according to the staff. Disappointed. Although the cruise and Eiffel Tower experiences were very good. The guide that lead us to the cruise walked extremely fast. Difficult to keep up.

  Review of 4/6/19, following an experience of 3/16/19 by MERCEDES H. *

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• 5 / 5 1

  

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  Great

  Review of 4/5/19, following an experience of 3/21/19 by CHELSEY K. *

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• 4 / 5 1

  

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  Loved the ease of being piked

  Review of 4/5/19, following an experience of 3/28/19 by CLAUDIE Q. *

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• 5 / 5 1

  

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  It was very easy to reserve online. There were many tours to choose from.

  Review of 4/4/19, following an experience of 3/16/19 by JEANNE K. *

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• 5 / 5 1

  

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  Excelente

  Review of 4/4/19, following an experience of 1/2/19 by TIA F. *

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• 5 / 5 1

  

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  The driver/tour guide picked us up from the hotel,a great service for visitors coming to Paris for the first time .In that morning ,before the tour ,we were reminded of the schedule by a lady with a warm welcoming voice.We went to the Palace of Versailles and the gardens.our tour guide was very knowledgeable and he made it more interesting.

  Review of 4/4/19, following an experience of 3/5/19 by VIRGINIE R. *

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• 5 / 5 1

  

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  Easy to navigate.

  Review of 4/3/19, following an experience of 3/10/19 by VALENTIN Y. *

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• 4 / 5 1

  

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  It was fairly easy booking our tour.

  Review of 4/3/19, following an experience of 4/3/19 by JACK F. *

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• 5 / 5 1

  

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  very good!

  Review of 4/3/19, following an experience of 3/25/19 by STACY W. *

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• 3 / 5 1

  

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  On-line chat was very helpful once we found it.

  Review of 4/3/19, following an experience of 4/3/19 by PRECIOUS L. *

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• 4 / 5 1

  

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  Great tour, wish there was more time

  Review of 4/3/19, following an experience of 2/20/19 by ADELLE F. *

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• 3 / 5 1

  

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  Bus left right on time. The first bus driver was smug and kind of rude. The guide was nice. She had a lot of facts. But didn’t tell us when something interesting was coming up, we were passing it as she told us about it. And bus driver didn’t slow down at things for us to see or take a picture.

  Review of 4/3/19, following an experience of 2/19/19 by HOPE M. *

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• 5 / 5 1

  

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  Πολύ καλό δίκτυο λεωφορείων, με πολύ συχνές ανταποκρίσεις. Ευγενικό κι εξυπηρετικό προσωπικό. Μπράβο στην επιχείρηση μείναμε πολύ ευχαριστημένοι!

  Review of 4/1/19, following an experience of 3/29/19 by MADILYN S. *

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• 5 / 5 1

  

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  On ParisCityVision.com, there is a good variety of tours to choose from, and it very easy to book them! Happy with what I was able to find here!

  Review of 4/1/19, following an experience of 3/12/19 by CATERINA G. *

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• 4 / 5 1

  

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  Easy to book

  Review of 4/1/19, following an experience of 3/19/19 by LINDA T. *

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• 3 / 5 1

  

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  Poor reception

  Review of 4/1/19, following an experience of 3/17/19 by NORVAL A. *

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• 5 / 5 1

  

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  Great experience!

  Review of 4/1/19, following an experience of 3/22/19 by VADA J. *

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• 5 / 5 1

  

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  Fantastic I loved every minute it was perfect for relaxing and beautiful and soothing. I cried all day. I was with my daughter it was her birthday!! And it was special!! Recommend highly!! Our guide was lovely!! XOXOXO

  Review of 4/1/19, following an experience of 3/20/19 by ALESSANDRO S. *

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• 5 / 5 1

  

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  Very detailed write up of the tour and good directions for meeting the guide!

  Review of 3/31/19, following an experience of 3/18/19 by META H. *

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• 5 / 5 1

  

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  5stars. Very easy to use

  Review of 3/31/19, following an experience of 3/31/19 by PENELOPE S. *

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• 5 / 5 1

  

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  Easy to use website. Accurate information. Coffee shop across the street for those early am tours is a real plus

  Review of 3/30/19, following an experience of 3/18/19 by ISABEL W. *

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• 5 / 5 1

  

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  Great agency, with a very special service representative, Claudine. She's been there for 25 years, and all you have to do is give her what you want to do and see, prioritize them ,give her your time constraints and she will find something for you. I was on a 2 day layover and only had about 8 hours to see anything. I went to the Musee d'Dorsay, had lunch nearby, and then did a two hour bus tour of Paris. It was a perfect introduction to Paris. On my next visit I hope to have more time, and I hope Claudine is still working there.

  Review of 3/30/19, following an experience of 3/27/19 by AARON B. *

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• 5 / 5 1

  

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  Very good tour and we really enjoyed the trip

  Review of 3/30/19, following an experience of 3/21/19 by DANDRE M. *

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• 5 / 5 1

  

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  Website was easy enough to understand and navigate.

  Review of 3/30/19, following an experience of 2/3/19 by ANTHONY R. *

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• 4 / 5 1

  

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  Reservation was easy

  Review of 3/30/19, following an experience of 3/6/19 by TREMAINE B. *

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• 4 / 5 1

  

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  The website is easy to navigate and use. I emailed twice and never received a response.

  Review of 3/29/19, following an experience of 3/12/19 by NICOLAS L. *

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• 5 / 5 1

  

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  Booking was easy. Paris CityVision had the specific tour that our family wanted to experience.

  Review of 3/29/19, following an experience of 2/1/19 by KURT K. *

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• 5 / 5 1

  

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  Très complet et facile d'utilisation

  Review of 3/29/19, following an experience of 3/19/19 by JUDGE R. *

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• 3 / 5 1

  

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  I had problems in locating the office to pick up audio equipment in Paris. I was then I formed I needed additional paperwork. This was all too much however the worker was able to navigate around this issue and I finally completed the tour.

  Review of 3/29/19, following an experience of 3/17/19 by LESLIE F. *

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  Answer by pariscityvision.com

  

  Flag

  Hello, We thank you for your review! We apologize if it was complicated to find the agency but all the informations are given on your voucher. We hope you nevertheless appreciated your visit of the Louvre. Sincerely,

• 4 / 5 1

  

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  It was informative and easy to navigate.

  Review of 3/28/19, following an experience of 3/4/19 by FERMIN S. *

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• 5 / 5 1

  

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  Great website with lots of choices

  Review of 3/28/19, following an experience of 3/28/19 by LEOPOLD B. *

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• 5 / 5 1

  

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  Easy to use

  Review of 3/28/19, following an experience of 1/5/19 by HOBART B. *

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• 5 / 5 1

  

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  professional service, easy to use portal and wide range of choices

  Review of 3/28/19, following an experience of 3/28/19 by CARMELA D. *

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• 5 / 5 1

  

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  The website accurately describes the excursion.

  Review of 3/28/19, following an experience of 12/18/18 by ROMA H. *

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• 1 / 5 1

  

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  Paris City Vision didn't let the tour operator know that we had booked a tour so we had to wait 45 minutes whilst the guide made his way to the meet up location.

  Review of 3/24/19, following an experience of 2/6/19 by LEIF W. *

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• 1 / 5 1

  

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  Paris City asked for my review so I submitted an honest review. Now I get an email saying that they rejected my review. So only 5Star reviews are accepted. What is the point of reviews. I will be posting my original review on sites such as Trip Advisor and such so that people will be able to read real reviews and not what Paris City wants them to see.

  Review of 2/21/19, following an experience of 11/19/18 by WILLIS K. *

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• 1 / 5 1

  

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  They rejected my first review and are now asking me to review them again. I stand by my first review. It was a horrible disorganized experience!

  Review of 2/17/19, following an experience of 12/22/18 by JESS W. *

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• 3 / 5 1

  

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  Got the tour at last minute price so wasn't bad.

  Review of 1/31/19, following an experience of 12/10/18 by BURNICE D. *

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• 1 / 5 1

  

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  The Audio guided Tour of Notre Dam is a complete waste of money. The Eiffel tour, lunch at First floor and access to second floor, Seine Cruise are good value for money and I will recommend it.

  Review of 1/28/19, following an experience of 12/9/18 by MORGAN S. *

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• 3 / 5 1

  

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  The boat tour was very nice, but the food was very bad. It was different from what was stated on the website. Our boat was not as nice as the other two boats and although we had a confiormation on our booking, we were not on the list.

  Review of 1/25/19, following an experience of 12/19/18 by DIANA F. *

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• 1 / 5 1

  

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  Ordered it online, nothing special, they sent confirmation and said they will send another email with vouchers but they never did. When we showed up at the agency they gave us tickets for bus .

  Review of 1/17/19, following an experience of 9/17/18 by BRENNON B. *

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• 3 / 5 1

  

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  Overall great tour, offering a variety of tours but onsite registration is chaotic. Also having people wait for 30 mins or more in bad weather conditions is dangerous, offered no seating for elderly or physically disabled.

  Review of 1/17/19, following an experience of 12/11/18 by ERICA D. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  When ordering one of the tours on the Black Friday sales, I change the language to "Japanese," and suddenly "Fly over Paris in Virtual Reality" was added and the tour price went up. I didn't want to pay extra, so I tried to redo my order several times. The same thing happened. So I ordered the tour, having selected "English" as the language preference. "Fly over Paris in Virtual Reality" was not added, and I did not have to pay extra. If they added "Fly over Paris in Virtual Reality" and raised the tour price, they had to explain why, but there was no explanation on the screen. I discussed with the company about my experience. They said, "'you didn't select an hour of the city tour so it automatically proposes you the duo city tour + fly over Paris,' or 'the city tour was full so it automatically proposes you the duo 'city tour + fly over Paris". Date and hour selection comes after the language selection. So "'you didn't select an hour of the city tour so it automatically proposes you the duo city tour + fly over Paris" doesn't apply. The "Fly over Paris in Virtual Reality" was added right after I selected "Japanese." "The city tour was full so it automatically proposes you the duo 'city tour + fly over Paris" might not have been the reason, because I could book the tour later. They said they had checked if there was a problem and there was not. Maybe the problem occurred only on the Black Friday Sales and only to those selected 'Japanese' as the language, or only to me. Though I enjoyed the tour itself, unfortunately, I didn't enjoy the shopping experience on the Cityvision site at all.

  Review of 12/31/18, following an experience of 11/24/18 by NEWTON B. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Una experiencia decepcionante. No cumplieron con lo ofrecido y nos cancelaron la presentación del Lido.

  Review of 11/30/18, following an experience of 10/24/18 by SUSANNA M. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  The tour guide was inaudible. We spent 25 minutes inside a gas station (not on the itinerary). The first review I wrote on this website was “declined” for no apparent reason. Do not waste your time with this tour/company.

  Review of 11/25/18, following an experience of 8/19/18 by WINIFRED E. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Paris Vision does not accept any criticism! They declined to publish my review which was kindly written to guide them improve!

  Review of 11/24/18, following an experience of 10/2/18 by ERWIN L. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  There was a problem with my card because I’m in the US. My bank asked me to verify first, which I did, and was charged, but the tour said I was declined, so I didn’t get a voucher. I sent them three emails which they acknowledged, but they never answered my question, so we didn’t get to do the tour. I signed up for two other short events and did those.

  Review of 11/4/18, following an experience of 9/20/18 by SHANEL A. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  It is unfortunate that my review has been declined! Real experiences whether good or bad should be allowed to be shared so other tourist can make a properly informed decision based on factual events by other tourists. Shame on Paris City Vision.

  Review of 11/3/18, following an experience of 8/31/18 by EDEN P. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order