Customer reviews for nexgenairandplumbing.com

Customer reviews

• 5 / 5 1

  

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  Isiah, is a very knowable HVAC technician. He is very passionate about what he does. On the other hand, NEXGEN were excellent in both scheduling & updating the …

  Review of 1/16/24, following an experience of 1/16/24 by HANAN Y.

• 4 / 5 1

  

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  Just let you know I never give 5 stars. however, my Tech was very, very thorough and explained to me everything that it was doing along the way. I would like him to come for my next Service, thank you for sending him to me and my family. We appreciate it.

  Review of 1/16/24, following an experience of 1/16/24 by KRISTINE S.

• 5 / 5 1

  

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  I called NexGen and they arrived immediately to check out the heating situation. The furnace was cleaned and the heater started working right away. Thanks NexGen

  Review of 1/16/24, following an experience of 1/16/24 by SHARON N.

• 5 / 5 1

  

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  The company was very responsive and came within a couple hours of when I called. The service provider, Noah, was very professional and worked very hard to detect our leak. I’m very happy with their quick response.

  Review of 1/16/24, following an experience of 1/16/24 by STEPHEN W.

• 5 / 5 1

  

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  They were great! They had my sink and shower flowing in no time (the garbage disposal was a mess) Thanks NextGen

  Review of 1/16/24, following an experience of 1/16/24 by TOM M.

• 5 / 5 1

  

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  The technician was very knowledgeable and took his time explaining the problem with our heating service.

  Review of 1/16/24, following an experience of 1/16/24 by LIDIA O.

• 5 / 5 1

  

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  Felipe was knowledgeable and courteous and explained everthing and allowed me to ask questions .

  Review of 1/16/24, following an experience of 1/16/24 by JOYCE S.

• 5 / 5 1

  

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  Class act that they came out and determined heater could not be repaired and thermostat replacement not helpful and did not charge us for the visit! We are so impressed!

  Review of 1/16/24, following an experience of 1/16/24 by SALLY S.

• 5 / 5 1

  

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  Thank you, NexGen!!!

  Review of 1/15/24, following an experience of 1/15/24 by DAVID I.

• 5 / 5 1

  

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  Thank you so much for the amazing service that Felipe has provided for us today. He gave us a thorough and detailed explanation confirming what we had already suspected - that we needed to replace our old furnace rather than attempt to …

  Review of 1/14/24, following an experience of 1/14/24 by RON I.

• 5 / 5 1

  

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  Adrian was amazing! He was thorough and very patient with me and my many questions. He unclogged the drain and didn’t try to haggle me. You can’t beat a $44 drain cleaning special. Great experience with the technician. Thank you for fitting me in!

  Review of 1/14/24, following an experience of 1/14/24 by TINA G.

• 5 / 5 1

  

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  Technician came out, was very great knowledgeable, and friendly

  Review of 1/14/24, following an experience of 1/14/24 by DENNIS J.

• 5 / 5 1

  

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  Roger was excellent. He explained everything to me...he was honest, thorough and efficient. And, on time 😊 …

  Review of 1/14/24, following an experience of 1/14/24 by JOLENE W.

• 5 / 5 1

  

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  The technician, Brian, was very professional and knowledgeable, did all what needs to be checked. Has a good rapport with customer. Did a great job overall! Happy with the service

  Review of 1/14/24, following an experience of 1/14/24 by VALERIE M.

• 5 / 5 1

  

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  5 star

  Review of 1/14/24, following an experience of 1/14/24 by JUAN G.

• 5 / 5 1

  

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  Our technician Vincent is professional, very thorough on his work and gives us peace of mind. He makes us feel like family

  Review of 1/14/24, following an experience of 1/14/24 by LETICIA T.

• 5 / 5 1

  

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  Great service from Mike and crew! On time and honest. Thanks!

  Review of 1/14/24, following an experience of 1/14/24 by JUSTIN P.

• 5 / 5 1

  

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  While we were in the midst of a cold snap, my heater broke on the Saturday morning of a holiday weekend. Next GEN was the only company to return my request for service. From the initial customer service contact to the repair man who …

  Review of 1/14/24, following an experience of 1/14/24 by KAREN L.

• 5 / 5 1

  

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  I had an appointment with NexGen Gen and they were amazing, on point, on time, courteous, and very professional. Financially I'm not capable of doing the work, but it's not because they can't do it but because I cannot afford it right now. I would highly recommend this company to anybody needing hidden employment work.

  Review of 1/14/24, following an experience of 1/14/24 by LINDA G.

• 5 / 5 1

  

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  Great service! Patrick and Daniel were great! So glad I called NextGen.

  Review of 1/14/24, following an experience of 1/14/24 by DEB L.

• 5 / 5 1

  

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  Very good service

  Review of 1/14/24, following an experience of 1/14/24 by ROBBY V.

• 5 / 5 1

  

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  Fast, friendly, and thorough. Thank you!

  Review of 1/13/24, following an experience of 1/13/24 by LEAH B.

• 5 / 5 1

  

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  NexGen is the best! NexGen replaced our ancient furnace with a perfectly designed/specified & installed new central HVAC system in 2016. This was a large project and as contractor-size home projects go, could have gone wrong if we had not …

  Review of 1/13/24, following an experience of 1/13/24 by STEVE C.

• 5 / 5 1

  

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  Casey put in my new sink and was awesome! Very professional and thank goodness he knew what he was doing! Very pleased! Had to have a repair..they were awesome!

  Review of 1/13/24, following an experience of 1/13/24 by BONNIE T.

• 5 / 5 1

  

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  David did an excellent job at flushing tankless water system as well as answering my all my questions! Thank you NexGen and David, an asset to your team.

  Review of 1/13/24, following an experience of 1/13/24 by SUZANNE B.

• 5 / 5 1

  

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  I had other Estimates and this one was the best 1 of all it was a third of the price that I had been quoted

  Review of 1/13/24, following an experience of 1/13/24 by TOM L.

• 5 / 5 1

  

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  Jesus had good customer service and answered any questions and concerns we had.

  Review of 1/13/24, following an experience of 1/13/24 by JERRY M.

• 5 / 5 1

  

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  HVAC dying during a California cold snap is just no fun - and paying for a new system is even worse! However, NexGen was a pleasure to work with. From the consultation to the …

  Review of 1/13/24, following an experience of 1/13/24 by KAREN M.

• 5 / 5 1

  

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  Very professional well informed very polite gentleman

  Review of 1/13/24, following an experience of 1/13/24 by VALARIE A.

• 5 / 5 1

  

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  Dispatch said a manager would get back to me after visiting the property yesterday. We have a gas leak that’s time sensitive. They said someone would call Thursday (a day after the visit. I called today (Friday) and was told the same thing …

  Review of 1/13/24, following an experience of 1/13/24 by TOUSSAINT J.

• 5 / 5 1

  

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  The HVAC Technician Jose that came to my house was knowledgeable and courteous. He cleaned up after his inspection and offered he offered honest comments. No upselling!!! $40.00 to climb into the attic,open the furnace, he took pictures and videos and sent them to my email. Fantastic! Highly recommended.

  Review of 1/13/24, following an experience of 1/13/24 by ROBIN G.

• 5 / 5 1

  

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  I've been a Nex Gen customer for many years and they never disappoint! They do great work, they are on time, professional but most of all they hire Good employees who are not only knowledgeable about their job but who are friendly and really care about their customers.

  Review of 1/12/24, following an experience of 1/12/24 by MARY D.

• 5 / 5 1

  

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  Carlos did a great Job. Hope he can come back every time

  Review of 1/12/24, following an experience of 1/12/24 by EDMUNDO A.

• 5 / 5 1

  

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  Victor was professional and kind and efficient! Great employee!!!!

  Review of 1/12/24, following an experience of 1/12/24 by ROBIN E.

• 5 / 5 1

  

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  Great service. Honest technician

  Review of 1/12/24, following an experience of 1/12/24 by MATHEW C.

• 5 / 5 1

  

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  We had a problem with our garburator. Called NexGen. The technician fixed it for us in a flash. Super friendly and professional service. No upselling or trying to sell services I didn’t need. Will definitely use them again for any plumbing issues.

  Review of 1/12/24, following an experience of 1/12/24 by SAM R.

• 5 / 5 1

  

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  The technician was knowledgeable and very helpful . I can say that he’s an outstanding technician. …

  Review of 1/12/24, following an experience of 1/12/24 by ISABELITA B.

• 5 / 5 1

  

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  Very courteous, professional and honest.

  Review of 1/12/24, following an experience of 1/12/24 by DEBBIE H.

• 5 / 5 1

  

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  Great experience, I highly recommend. Tim and Edward came out to take a look at my furnace. They were very respectful of my home and took extra precautions to keep everything clean. Tim really explained the issue thoroughly and …

  Review of 1/12/24, following an experience of 1/12/24 by D K.

• 5 / 5 1

  

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  it was a good experience calling nexgen the technician arrived on time didn't took long time to find and fix the problem I ask to send me a reminder to fix my air conditioner problem thank you for an excellent service

  Review of 1/12/24, following an experience of 1/12/24 by JOSE T.

• 5 / 5 1

  

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  Very nice company. Scheduled appointment for HVAC service and repair. Technician was on time, communicated the problem to us and fixed everything. Seems like a trustworthy company, will use them again.

  Review of 1/12/24, following an experience of 1/12/24 by ECHO C.

• 5 / 5 1

  

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  It was a pleasure to meet such professional technician as Jesse. Great communication, immaculate clean uniform, quick analysis and honest diagnosis of the problem with my heater. No obvious pressures toward expensive upgrades. Very impressive. NexGen is a great company I definitely deal in the future.

  Review of 1/12/24, following an experience of 1/12/24 by SHAMIL K.

• 5 / 5 1

  

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  After working with the Nexgen agents and their technicians my concerns of the system operation was verified with the manufacturer and understanding of the operating equipment is that it is working as designed. I’m not excited about the …

  Review of 1/12/24, following an experience of 1/12/24 by RANDY W.

• 5 / 5 1

  

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  I am so glad to have made this appointment , I had not done a tune up on my A/C system in years Isaiah, the representative explained so many things in plain English offered different options/ solutions , he was very professional Thank you!

  Review of 1/12/24, following an experience of 1/12/24 by MATILDE A.

• 5 / 5 1

  

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  Nex-Gen is absolutely wonderful. Honest, fair and helpful. Mike, our technician from the Anaheim office is the best!

  Review of 1/12/24, following an experience of 1/12/24 by DAVID P.

• 5 / 5 1

  

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  Called on these folks for drain service and were very professional and engaged every step of the way. When service can be provided in this manner, it makes it easy to consider for future needs and recommend to others.

  Review of 1/12/24, following an experience of 1/12/24 by SERGIO C.

• 5 / 5 1

  

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  Great service very fair and honest people

  Review of 1/12/24, following an experience of 1/12/24 by ALI S.

• 5 / 5 1

  

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  So far they have gone above and beyond to keep myself and my family satisfied whenever I give them a call.

  Review of 1/12/24, following an experience of 1/12/24 by ALAN M.

• 5 / 5 1

  

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  First time calling NexGen hvac and plumbing and from the start my experience was great. The day of my service Patrick the technician was very polite and understanding. He explained to me the possibility of my hvac issue and showed me a picture and he said he cleaned. Im definitely calling them back for future repairs

  Review of 1/12/24, following an experience of 1/12/24 by PHILLIPRUUI Z.

• 5 / 5 1

  

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  Felipe was very helpful, very nice and clean what ever mess he made I would recommend it to others. THANK YOU !

  Review of 1/12/24, following an experience of 1/12/24 by CARMELA S.

• 5 / 5 1

  

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  The service technician James Joyce was very informative and answered our questions in a very understandable way.

  Review of 1/12/24, following an experience of 1/12/24 by TANYA P.

• 5 / 5 1

  

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  Technician arrived early and identified the issue right away.

  Review of 1/12/24, following an experience of 1/12/24 by FRED H.

• 5 / 5 1

  

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  Replaced our tankless water heater in under 24 hours after contacting them. Super fast, reliable, thorough and very knowledgeable about everything they do. The whole team has been a pleasure to work with.

  Review of 1/12/24, following an experience of 1/12/24 by BECKY J.

• 5 / 5 1

  

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  Mr. Carlos Acevedo, the Tech of NexGen HVAC called to let me know he will arrive within 45 minutes. He showed up at 10:15 am on time in the neat uniform. He inspected my Heaters and AC carefully and explained how they work and makes some …

  Review of 1/12/24, following an experience of 1/12/24 by GARY N.

• 4 / 5 1

  

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  We had a recent major plumbing problems in our kitchen and they came to help us. All their crew are courteous and professional from their Marketing Manager, Connor; those who installed the new pipes, David and Pablo; those who did the …

  Review of 1/12/24, following an experience of 1/12/24 by L V.

• 5 / 5 1

  

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  Best plumbing service ever. Above and beyond. Will definitely recommend to everybody. Look forward to sharing with our HOA board for future projects.

  Review of 1/12/24, following an experience of 1/12/24 by WERIKA T.

• 4 / 5 1

  

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  Roger was very courteous, knowledgeable, and detailed with what is needed to improve my services.

  Review of 1/12/24, following an experience of 1/12/24 by Y S.

• 5 / 5 1

  

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  Both technicians were friendly, knowledgeable and helpful. Eased my mind for sure! Thank you! Looking forward to having the work completed soon.

  Review of 1/12/24, following an experience of 1/12/24 by MARY T.

• 5 / 5 1

  

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  The plumber was very professional. In addition, he was very knowledgeable about the issues. He made sound recommendations.

  Review of 1/12/24, following an experience of 1/12/24 by TRACI G.

• 5 / 5 1

  

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  Very professional service....work was clearly explained and options were given for furnace replacement. Justin is an excellent worker and communicator.

  Review of 1/12/24, following an experience of 1/12/24 by PAUL E.

• 5 / 5 1

  

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  Very friendly, worked efficiently and cleared the clogged drain as guaranteed. They also recommended preventative measures to extend the life of the pipes and drains. Would highly recommend.

  Review of 1/12/24, following an experience of 1/12/24 by BERNARD F.

• 5 / 5 1

  

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  Moises was tenacious in helping to solve our problem. He also was respectful to our property and cleaned our sink when he was done. I’ve never had a plumber so courteous. Very happy I called them. They figured out what 2 other plumbers couldn’t!

  Review of 1/12/24, following an experience of 1/12/24 by LINDA C.

• 5 / 5 1

  

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  Really knowledgable crew. Spot on with accessing the problem and providing a cost effective solution. Thank you!

  Review of 1/12/24, following an experience of 1/12/24 by HOLLY P.

• 5 / 5 1

  

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  Pedro was great. On time, efficient and explained everything well. My problem was NEXGEN was supposed to flush out water heater but they never told me it was a different person/department. Not Pedro's fault since he wasn't aware that was …

  Review of 1/12/24, following an experience of 1/12/24 by PJ G.

• 5 / 5 1

  

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  Michael our service tech, was well dressed, knowledgeable, informative and helpful. He took his time checking things out, now we know what needs to be done to get our heating and air conditioning running at 100%. Thank you Michael and NexGen HVAC & Plumbing

  Review of 1/12/24, following an experience of 1/12/24 by BECKY S.

• 5 / 5 1

  

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  Dylan was extremely professional and was very thorough in finding the correct fix for the plumbing issues at my home. I would highly recommend this company for any plumbing repairs or installation. They are the best at what they do.

  Review of 1/12/24, following an experience of 1/12/24 by GERALD A.

• 5 / 5 1

  

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  The plumber was awesome. Explained all that they were doing and easy to work with

  Review of 1/12/24, following an experience of 1/12/24 by DAVIS N.

• 5 / 5 1

  

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  Mario came out within hours and identified the problem with our furnace immediately. He was great.

  Review of 1/12/24, following an experience of 1/12/24 by LORI W.

• 5 / 5 1

  

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  Excellent job!

  Review of 1/12/24, following an experience of 1/12/24 by SHARON W.

• 5 / 5 1

  

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  fast and thorough -- a pleasure

  Review of 1/12/24, following an experience of 1/12/24 by MARK G.

• 5 / 5 1

  

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  Thank you for providing us with excellent service.

  Review of 1/12/24, following an experience of 1/12/24 by RACHEL D.

• 5 / 5 1

  

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  Very professional

  Review of 1/12/24, following an experience of 1/12/24 by D. C.

• 5 / 5 1

  

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  I can’t say enough good things about my experience with Nexgen. They took a very stressful move into a home with essentially no plumbing and were able to get everything working by the next night. Wesley was professional, friendly and took …

  Review of 1/12/24, following an experience of 1/12/24 by BRANDON E.

• 5 / 5 1

  

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  Art is awesome! Not only did he fix the problem, he took the time to explain the issue to me so I understood what was happening. It’s rare to find someone as genuine as him.

  Review of 1/12/24, following an experience of 1/12/24 by KATY N.

• 5 / 5 1

  

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  I received a detailed diagnosis including great illustrating pictures from a friendly technician by the name of Arnold today. I'm very pleased so far with my experience with NexGen!

  Review of 1/12/24, following an experience of 1/12/24 by CAREY S.

• 5 / 5 1

  

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  I wanted to let Nexgen Know how wonderful Felipe is. I've never had anybody in the house that has been kinder, nicer, taking the time to explain things to me. He's fabulous, he deserves a big raise. Thank you,

  Review of 1/12/24, following an experience of 1/12/24 by SHELL I.

• 5 / 5 1

  

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  Very professional

  Review of 1/9/24, following an experience of 1/9/24 by D. C.

• 5 / 5 1

  

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  Very courteous, professional and honest.

  Review of 1/9/24, following an experience of 1/9/24 by DEBBIE H.

• 5 / 5 1

  

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  I've been a Nex Gen customer for many years and they never disappoint! They do great work, they are on time, professional but most of all they hire Good employees who are not only knowledgeable about their job but who are friendly and really care about their customers.

  Review of 1/9/24, following an experience of 1/9/24 by MARY D.

• 5 / 5 1

  

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  I can’t say enough good things about my experience with Nexgen. They took a very stressful move into a home with essentially no plumbing and were able to get everything working by the next night. Wesley was professional, friendly and took …

  Review of 1/9/24, following an experience of 1/9/24 by BRANDON E.

• 5 / 5 1

  

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  Thank you for providing us with excellent service.

  Review of 1/9/24, following an experience of 1/9/24 by RACHEL D.

• 5 / 5 1

  

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  Moises was tenacious in helping to solve our problem. He also was respectful to our property and cleaned our sink when he was done. I’ve never had a plumber so courteous. Very happy I called them. They figured out what 2 other plumbers couldn’t!

  Review of 1/9/24, following an experience of 1/9/24 by LINDA C.

• 5 / 5 1

  

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  NEXGEN originally sold and installed my system several years ago. I have since given them 3 referrals. This was the 1st time they did any maintenance and as usual I am totally happy. Highly recommend them.

  Review of 1/9/24, following an experience of 1/9/24 by CHER A.

• 5 / 5 1

  

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  The technician was knowledgeable and very helpful . I can say that he’s an outstanding technician. …

  Review of 1/9/24, following an experience of 1/9/24 by ISABELITA B.

• 5 / 5 1

  

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  Nex-Gen is absolutely wonderful. Honest, fair and helpful. Mike, our technician from the Anaheim office is the best!

  Review of 1/9/24, following an experience of 1/9/24 by DAVID P.

• 5 / 5 1

  

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  Art from NexGen is the BEST!!!! Kind.. curteous and very sweet! Love this HVAC & Plumbing Company!!! Will refer them to friends & neighbors!!!

  Review of 1/9/24, following an experience of 1/9/24 by KATHLEEN “.

• 5 / 5 1

  

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  Victor was professional and kind and efficient! Great employee!!!!

  Review of 1/9/24, following an experience of 1/9/24 by ROBIN E.

• 5 / 5 1

  

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  it was a good experience calling nexgen the technician arrived on time didn't took long time to find and fix the problem I ask to send me a reminder to fix my air conditioner problem thank you for an excellent service

  Review of 1/9/24, following an experience of 1/9/24 by JOSE T.

• 5 / 5 1

  

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  Although unexpected expenses are never a joyous occasion, NexGen's team of technicians made my experience a smooth and comforting one. I received an unexpected call from the gas company that there was a gas leak at my house and they had …

  Review of 1/9/24, following an experience of 1/9/24 by M D.

• 4 / 5 1

  

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  We had a recent major plumbing problems in our kitchen and they came to help us. All their crew are courteous and professional from their Marketing Manager, Connor; those who installed the new pipes, David and Pablo; those who did the …

  Review of 1/9/24, following an experience of 1/9/24 by L V.

• 5 / 5 1

  

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  Dylan was extremely professional and was very thorough in finding the correct fix for the plumbing issues at my home. I would highly recommend this company for any plumbing repairs or installation. They are the best at what they do.

  Review of 1/9/24, following an experience of 1/9/24 by GERALD A.

• 5 / 5 1

  

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  Hello NexGen! Your service provided 1/5/24 & 1/8/24 were very detailed, & informative. I was very impressed with the technicians high quality Customer Service. See you guys soon. …

  Review of 1/9/24, following an experience of 1/9/24 by ROBERT L.

• 5 / 5 1

  

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  Michael our service tech, was well dressed, knowledgeable, informative and helpful. He took his time checking things out, now we know what needs to be done to get our heating and air conditioning running at 100%. Thank you Michael and NexGen HVAC & Plumbing

  Review of 1/9/24, following an experience of 1/9/24 by BECKY S.

• 5 / 5 1

  

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  I received a detailed diagnosis including great illustrating pictures from a friendly technician by the name of Arnold today. I'm very pleased so far with my experience with NexGen!

  Review of 1/9/24, following an experience of 1/9/24 by CAREY S.

• 5 / 5 1

  

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  Very friendly, worked efficiently and cleared the clogged drain as guaranteed. They also recommended preventative measures to extend the life of the pipes and drains. Would highly recommend.

  Review of 1/9/24, following an experience of 1/9/24 by BERNARD F.

• 5 / 5 1

  

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  Art is awesome! Not only did he fix the problem, he took the time to explain the issue to me so I understood what was happening. It’s rare to find someone as genuine as him.

  Review of 1/9/24, following an experience of 1/9/24 by KATY N.

• 5 / 5 1

  

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  Nexgen always on a great call service when need it 👌 very happy with there service n with RUBEN with his help …

  Review of 1/9/24, following an experience of 1/9/24 by EVERISTO P.

• 5 / 5 1

  

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  We had a problem with our garburator. Called NexGen. The technician fixed it for us in a flash. Super friendly and professional service. No upselling or trying to sell services I didn’t need. Will definitely use them again for any plumbing issues.

  Review of 1/9/24, following an experience of 1/9/24 by SAM R.

• 4 / 5 1

  

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  Roger was very courteous, knowledgeable, and detailed with what is needed to improve my services.

  Review of 1/9/24, following an experience of 1/9/24 by Y S.

• 5 / 5 1

  

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  Mario came out within hours and identified the problem with our furnace immediately. He was great.

  Review of 1/9/24, following an experience of 1/9/24 by LORI W.

Reviews displayed in chronological order