Reviews for National Association of Professional Agents (NAPA)

Total: 98 reviews since 29/10/2025

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

4.6

Based on 98 reviews from the last 12 months

5

79%
4

11%
3

2%
2

4%
1

4%

Review Summary

NAPA is praised for its friendly service, efficient processes, and user-friendly website. Many appreciate the added perks like free CE courses and reasonable premiums, solidifying NAPA as a trusted choice for agents.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

This summary is AI-Generated

Thanks for your feedback!

Helpful?

1 ★

2 ★

3 ★

4 ★

5 ★

Thomas T.
Dec 15, 2025
Spontaneous review
Spontaneous review without purchase verification
good
Experience from: Dec 11, 2025
Valerie H.
Dec 15, 2025
Spontaneous review
Spontaneous review without purchase verification
The navigation is so easy I never have the need to call customer service.
Experience from: Dec 11, 2025
Lisa R.
Dec 15, 2025
Spontaneous review
Spontaneous review without purchase verification
Always so easy to work with, smooth.
Experience from: Dec 1, 2025
Joe P.
Dec 15, 2025
Spontaneous review
Spontaneous review without purchase verification
I have been writing all forms of insurance (Life, Health, P&C, Medicare, ect.) for ten years and I started with NAPA and have been with them ever since. The site is easy to navigate, and when I needed assistance it was very easy to get support. I highly recommend NAPA whether you are just starting out or are seasoned in the industry.
Experience from: Dec 3, 2025
Vildany M.
Dec 15, 2025
Spontaneous review
Spontaneous review without purchase verification
excelente portal
Experience from: Dec 9, 2025
Lorraine J.
Dec 15, 2025
Spontaneous review
Spontaneous review without purchase verification
Easy efficient
Experience from: Dec 3, 2025
Brian F.
Dec 15, 2025
Spontaneous review
Spontaneous review without purchase verification
Very efficient processes.
Experience from: Dec 5, 2025
Don G.
Dec 15, 2025
Spontaneous review
Spontaneous review without purchase verification
Easy to navigate, NAPA is the best resources for all aspects of the products they provide. I have been with NAPA for 3years . and will not consider any other company. Thank you NAPA for answering all my questions with a live person not AI who dont understand Crap we say.
Experience from: Dec 5, 2025
J. B.
Dec 15, 2025
Spontaneous review
Spontaneous review without purchase verification
The premiums are reasonable. The only thing I've come across is finding truly "local" restaurants if I purchase the $25 restaurant cards for $3.
Experience from: Dec 11, 2025
Chris buxton B.
Dec 15, 2025
Spontaneous review
Spontaneous review without purchase verification
Easy to deal with and reminds me of payments before a lapse
Experience from: Dec 9, 2025
Nustar I.
Dec 15, 2025
Spontaneous review
Spontaneous review without purchase verification
Excellent very helpful.
Experience from: Dec 1, 2025
Sylvia G.
Dec 15, 2025
Spontaneous review
Spontaneous review without purchase verification
nice
Experience from: Dec 9, 2025
James J.
Dec 15, 2025
Spontaneous review
Spontaneous review without purchase verification
Cost is high and very hard to contact customer service
Experience from: Nov 30, 2025
Reply from napa-benefits.org

James, Based on our records, your request was received over the Thanksgiving holiday, which may have caused a delay in processing your request. We genuinely apologize for any inconvenience you’ve experienced. If you have additional concerns, please feel free to reach out directly for assistance. Thank you for your understanding. Sincerely, NAPA Benefits
Veronica L.
Nov 27, 2025
Spontaneous review
Spontaneous review without purchase verification
VERY TRUSTY COMPANY... *****
Experience from: Nov 26, 2025
Emilia D.
Nov 27, 2025
Spontaneous review
Spontaneous review without purchase verification
I called to csncel my since my daughter passed license. She has her own company
Experience from: Nov 25, 2025
Christina B.
Nov 27, 2025
Spontaneous review
Spontaneous review without purchase verification
NAPA has always been very helpful and friendly when I call in. Today, the service representative was very helpful with my inquiry, which helped alleviate any stress I was feeling.
Experience from: Nov 26, 2025
Jerald L.
Nov 27, 2025
Spontaneous review
Spontaneous review without purchase verification
After registering and paying for my insurance I logged out. When attempting to log back in your site tells me it doesn't recognize me!
Experience from: Nov 12, 2025
Mercedes H.
Oct 29, 2025
Spontaneous review
Spontaneous review without purchase verification
Mindy was the very help for me this morning, she has a grear cuatomer servece and professionalism. Thank you so much Mindy!
Experience from: Oct 28, 2025