moondreamwebstore.com

Customer reviews for moondreamwebstore.com

4.7 / 5 1

Calculated from 57 reviews obtained over the last 12 months

658 reviews since 11/08/2017

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Information moondreamwebstore.com

  • Company

    Moondream Inc

  • Description

    Moondream is a French brand specialised in technical curtains. Moondream seeks out, invents and creates the best possible match between technological performance and beautiful fabrics. Simply pull your curtains closed for comfort and intimacy in the home.

  • Address

    C./. KVB 60 Broad Street Suite 3502 NY10004 NEW-YORK

  • Website

    https://www.moondreamwebstore.com/

  • Category

    Home and garden

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Customer reviews

  • 5 / 5 1
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    Moondream is a great company, with excellent customer service. I would highly recommend Moondream to anyone with curtain needs!

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  • 5 / 5 1
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    Easy transaction, good communication, as expected.

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  • 5 / 5 1
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    Excellent curtains. I’ve searched high and low for decent sound blocking curtains. These look good, block light 100% and even reduce noise. I’m so glad I found moon dream and now I don’t have to wake up with some sudden traffic noise

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  • 5 / 5 1
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    Tons of choices, great pricing

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  • 5 / 5 1
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    Easy to order and arrived quickly.

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  • 5 / 5 1
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    I think Moondream has excellent customer service despite a couple of bumps. We originally ordered the Grey SOUNDPROOF Curtain Cotton Effect Stone but when it arrived it appears to be more "lavender" in color. I called customer service to process and exchange for White SOUNDPROOF Curtain Cotton Effect Snow instead. We had agreed for me to return the curtains and they would automatically process the new order. This did not happen. I emailed their customer service and sadly their primary contact was out sick but another team member took change, escalated the order AND had the new curtains shipped overnight. Less than 24 hours from the second contact I received my new curtains which I am pleased about. - Grateful and thrilled.

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  • 5 / 5 1
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    Great product!

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  • 5 / 5 1
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    it was fine.

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  • 2 / 5 1
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    The bad thing was that the product did not work, and I was expected for the price of the product and my need that it would. The service was good.

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    Answer by moondreamwebstore.com
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    Hello, We are sorry the curtain did not work for your need. The noise is always a complicated matter, and the results depend of a lot of factors. Please have a look at our soundproof buying guide to find some answers. 2 https://www.moondreamwebstore.com/cms/buying-guide-soundproof-curtains-41 Best regards The Moondreamwebstore Team

  • 5 / 5 1
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    Great service, wonderful product & expedient delivery

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  • 4 / 5 1
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    Overall good experience

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  • 5 / 5 1
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    Easy to navigate - fast shipping

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  • 4 / 5 1
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    Great website. So much to chose from it makes it a little hard to pick. Maybe could have more pics of products

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  • 3 / 5 1
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    It’s not what I was expecting It says soundproof but it didn’t reduce any noise It is a blackout I got a black color so it was good in blocking the light I returned them because it didn’t cut the noise sound from outside Material was not bad it was decent but it doesn’t worth the money I paid for it

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  • 4 / 5 1
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    Items are good. Please be aware that orders are above $300 are ADULT SIGNATURE REQUIRED when shipping.

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  • 2 / 5 1
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    Returns for a product that is innacurately marketed are on the buyer - Moondream keeps the shipping costs for a product that does not do what it claims.

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  • 5 / 5 1
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    Great curtains. Great customer service.

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  • 1 / 5 1
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    I wouldn’t call them blackout curtains. A lot of light can still be seen in my daughter’s room. Also, unfortunately they have a really terrible return policy. Only 7 days and on your dime! Unopened/unwashed, how do you even know if they work unless you open them? Poor customer service and poor quality.

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    Answer by moondreamwebstore.com
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    Hello We are sorry to hear that you're not happy with our curtains. As explained on the product information the blackout effect for light colors is more between 75% to 90% than 100%. This is why we have a section : 100% blackout. Regarding the return policy you have 14 days after the delivery date to return the products.It means you can return them by using the return label that came in the delivery package. Best regards The Moondreamwebstore Team

    Answer by Fletcher S
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    This is the description for the curtains I bought from your website. The Moondream White Cotton Effect Blackout Curtain is a technical solution that dresses windows with stylish fabrics and gives you the option to block out up to 100% of the light whenever you wish. Sturdy, easy to maintain and height adjustable, Moondream Cotton Effect Blackout Curtains provide a fitting last touch to your decorating schemes. So I guess I assumed this meant they were 100% blackout curtains, since that’s what it says. Would be love to get refunded for these, since I’ll have to buy other ones now. Please let me know if this is possible.

    Answer by moondreamwebstore.com
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    Hello, Thank you for your response. As you know UP to 100% doesn't mean 100% , especially since we have a 100% blackout section and some filters to make your choice easier regarding your special needs. You received the curtains 01-29-2021, a month ago and if I understand well the curtain was used. Is it in good condition (not dirty even a small stain, not damaged (pulled yarn) - Do you still have the accessories (fusion tape)? Please advise Best regards, The Moondreamwebstore Team

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  • 5 / 5 1
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    the 'room divider' curtain was bought to block out noise coming in through my front door and it has helped quite a bit! looks good too !

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  • 5 / 5 1
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    quick shipping

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  • 5 / 5 1
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    Excellent personal response when i needed to change some vital information regarding shipping.

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  • 4 / 5 1
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    Fast delivery, box open along the tape that was supposed to seal it.

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  • 3 / 5 1
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    Ever since I ordered my Moondream curtains, I get a ton of advertisements on my computer from Moondream even though I keep telling Google I'm not interested . Am happy with the product, but disgusted regarding the overload of ads. Enough is enough with the ads...

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  • 5 / 5 1
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    Their website and also speaking with Customer Support were super easy

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  • 5 / 5 1
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    The store is fine.

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  • 5 / 5 1
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    As a product designer this site was easy to use. I found exactly what I was looking for with very little effort. The company logo and name also is well designed. Made me trust the company more from all other competitors.

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  • 5 / 5 1
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    Moondream was a dream to work with. Responded very quickly to my questions/concerns about the fact I mistakenly ordered the wrong length for my curtains. I did not find out until I received my order. They were amazing at helping me exchange them for the correct length. Giving me several options on how to do so. I never felt "left hanging", no pun intended, but very well taken care of while trying to correct my wrong. I only had to pay the difference in the curtain cost, and they honored the Black Friday deal I got on my original order and applied it to my exchange. I will absolutely use Moondream again for my curtain needs.

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  • 5 / 5 1
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    Great service -very happy

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  • 4 / 5 1
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    Fairly easy website to use

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  • 3 / 5 1
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    I changed my mind because its too expensive.

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    Answer by moondreamwebstore.com
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    Hello, Our curtains are manufactured in Europe, using Oekotex fabrics. We understand your point but we are really trying to offer a fair price regarding the quality of the curtain itself. Thank you and best regards The Moondreamwebstore Team

  • 5 / 5 1
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    I bought a sound blocking curtain for my husband to use in his home office. It works great to muffle noises from the rest of the house. Great with use of white noise machine! It shipped the same day and I received it the very next day!

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  • 5 / 5 1
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    Excellent product, we love our curtains, our bedroom is very quiet now and we're sleeping much better than before. I'm planning on buying curtains for the other 2 bedrooms and the living room.Thank you all at Moondream!!

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  • 4 / 5 1
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    Need a better indication or organization of products.

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  • 4 / 5 1
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    just what i need,may get a couple more.

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  • 5 / 5 1
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    The Moondream store's people were responsive to my inquiries. The curtains arrived quickly and had been packed well. Really good experience. Thank you

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  • 3 / 5 1
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    Fast delivery

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  • 5 / 5 1
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    Easy to use, great website, for a great product.

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  • 5 / 5 1
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    I was pleased with all of the curtains I have ordered from Moondreams.com

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  • 5 / 5 1
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    Good quality....got smudges on it, they wiped away beautifully with damp cloth. Very pleased!

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  • 5 / 5 1
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    I bought these to drowned out the train horn that I hear 3 times a night and I am not disappointed with these drapes. They are wonderful!! Thank you!!

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  • 5 / 5 1
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    Great website-easy to navigate.

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  • 3 / 5 1
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    It is not as sound barrier as company claims.

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  • 5 / 5 1
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    The curtain came quickly, well packaged and is very well made. The color is just what we were expecting.

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  • 5 / 5 1
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    The product is as expected- great quality, blocks light, sound, cold/warm air, and EMFs. Delivery is on time and efficient. I have ordered from Moondream before and will do so again.

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  • 5 / 5 1
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    Great product, delivered faster than expected.

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  • 5 / 5 1
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    Easy to use

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  • 5 / 5 1
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    This is Part 1 of a two-part review…Finally! A Perfect On-Line Purchase. I purchased eight 108” long black-out, thermal, sound-proof curtains from Moondream. I have contacted their customer service and management team four times, and each time, their response was helpful, informative and timely. (1) MOONDREAM HELPED ME PICK THE RIGHT PRODUCT FOR ME: Via Moondream.com Chat, I asked if I should buy the 3-layer curtain @ $139 or the 4-layer room-divider @ $169. If they were only focused on sales, they could easily have steered me to the more expensive room-divider, but they focused on matching the product to this customer’s needs, and steered me to the cheaper curtain. EXCELLENT! (2) MOONDREAM HELPED ME PICK THE COLOR: Not sure about which color curtain to buy, they said “Yes,” when I asked if they could send me color swatches. By they, I mean Madame Maria, the customer service rep I chatted with, and Madame Michele, the manager who emailed me. If you contact this French company for any reason, you will receive a courteous, kind-hearted response, right-away. SUPERB! (3) MOONDREAM HELPED ME WITH SHIPPING: Not wanting 8 curtains in one box that would weigh 60 pounds, they said ‘Yes” when I asked for four shipments. Though free to me, multiple shipments cost them more. At each stage in this transaction, they have done what was best for me, not what was best for them. TERRIFIC! (4) MOONDREAM HELPED ME WITH PRICING: I placed the order on Amazon.com on Sep 3, and then found that Moondream.com had a 10% off Labor Day Sale on Sep 4. Madame Michele helped me to save 10%...or $117.87 by cancelling the Amazon.com order & reordering on Moondream.com. In years to come, I will feel grateful to the curtains for warming my home, and the management team for warming my heart. A+

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  • 5 / 5 1
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    Clear instructions, simple to use

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  • 5 / 5 1
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    Easy to deal with. We like the soundproof curtains!

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  • 3 / 5 1
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    The drapes are just as I had hoped and I would definitely leave a five star for the drapes. Shipping was fast so that was fine. My only issue was with the lack of customer service. I emailed and called without response. The drapes have a production odor that is often on new material and I’m very sensitive to odors. I wanted to know if I could wash the drapes , so I could hang them and have them be odor free. This is a common thing and most anyone knows that new material often has a production coating to keep them looking nice and crisp. I did not receive any return calls or emails. I had to dig in the faq section to find out that the style I ordered which in fact is dry clean only, some are regular wash. That’s fine but I would have preferred a response, none the less I had the drapes cleaned and they’ll fine now. No more odor. Also they arrive un-hemmed for those who are sewing novices it might be a bit of a challenge. All in all for the comparison they are great value and seem to do as advertised. Would I buy them again, yes. But more aware of what to expect.

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    Answer by moondreamwebstore.com
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    Hello We thank you for your review and apologize for the lack of customer service...we generally reply to the emails , we don't know what happened here. Regarding the smell, please note that most our fabrics are okoetex certified, it means they do not have any harmful substance. Now regarding the fact that they are un-hemmed, it's on purpose, we consider that it's better for a customer to adjust the length to his own window. We provide a fusion tape and on the website a video to watch how to hem the curtains. https://www.moondreamwebstore.com/cms/how-to-hem-my-moondream-curtains-23 We apologize for these issues and thank you for your comments regarding our curtains. With best wishes,

  • 5 / 5 1
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    good service quick delivery

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  • 5 / 5 1
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    Quick delivery with abundant tracking info.

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  • 5 / 5 1
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    The product looks awesome, the service was good, I’m ordering more.

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  • 5 / 5 1
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    Fast delivery and great quality.

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  • 3 / 5 1
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    Good shipping and service, but the product is just an expensive, heavy curtain. Doesn't really block or even muffle sound very well, and that's with serious overhang on all sides, and velcro fasteners for the center opening.

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  • 5 / 5 1
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    Great choices and website was easy to navigate.

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  • 5 / 5 1
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    Customer service responds!

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  • 3 / 5 1
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    Product came on time.

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  • 5 / 5 1
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    Nice website, easy to nativage, easy to look at reviews for each product, easy to order products. You can review your order and track it.

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  • 5 / 5 1
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    I love my curtains, they look like the pictures and seem to be really good quality! The company was easy to connect with and even credited my shipping. Definitely recommend!

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  • 5 / 5 1
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    Great quality! Blocks out light & heat; helps reduce the noise some as well.

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  • 5 / 5 1
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    Love them.

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  • 5 / 5 1
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    Fast shipping

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  • 5 / 5 1
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    Easy to find on website. Quick delivery.

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  • 5 / 5 1
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    Two years and counting with this company. Many curtains. I love the curtains. Out of the box and hang up, who could ask for more. The sign for delivery was unnecessary though.

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  • 5 / 5 1
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    The curtains were beautiful but wont work for sound proofing. The customer service was excellent!

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  • 5 / 5 1
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    Great product. Absolutely blocks sound and for sure keeps all light out. Amazing product and amazing customer service. Recommend to anyone looking for the best curtains. Very happy customer.

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  • 5 / 5 1
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    great

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  • 5 / 5 1
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    We have moondream curtains in every one of our rooms. Our home faces west, so the back side of house gets direct sun in the mornings, and the front in the evenings. They are amazing a darkening the room, but also very important for climate control for us as well. I highly recommend.

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  • 5 / 5 1
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    What can I say other than these are really wonderful curtains. The team is also top notch with excellent customer service. Would recommend and will buy again.

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  • 5 / 5 1
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    Easy navigate and great stock of options for thermal protection, soundproofing, blackout, and EMF protection.

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  • 5 / 5 1
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    Good communication and fast shipping. No complaints.

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  • 5 / 5 1
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    Excellent! Michèle contacted me to let me know when my shipment would arrive and answered all questions I had in a timely and professional manner. We ordered one panel to be sure it was what we needed and just ordered 4 more. Great product! Great service!

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  • 5 / 5 1
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    Excellent quality merchandise; good to work with; quick shipping.

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  • 5 / 5 1
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    Great!

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  • 5 / 5 1
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    Wonderful company; delivered a great product and customer service that exceeded my expectations!

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  • 5 / 5 1
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    AWESOME PRODUCT

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  • 5 / 5 1
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    Great product, room dividing curtains are being used as window curtains. There is a significant reduction in the road noise. Reasonable price in my opinion. Seem to be very good quality and consistent in length.

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  • 5 / 5 1
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    Great service, delivery was sooner than expected

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  • 5 / 5 1
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    Great low VOC options, fantastic!

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  • 5 / 5 1
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    Shipping was very fast and website easy to navigate.

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  • 3 / 5 1
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    I would have expected the bottom seam be sewn / welded in this case. really do not expect to have to do any work for the price that we paid.

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    Answer by moondreamwebstore.com
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    Hello, Thank you for your purchase, We don't hem the curtains on purpose because once hung it's easier to adjust the length of the curtain to your window if the curtain is not hemmed. We deliver the curtain with a fusion tape and hope we help with the video "How to hem my curtains" https://www.moondreamwebstore.com/cms/how-to-hem-my-moondream-curtains-23 We apologize for the inconvenience it may have caused, Best regards The Moondreamwebstore Team

  • 5 / 5 1
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    The website was easy to use and I had no problems with this order.

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  • 5 / 5 1
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    Good experience; good product.

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  • 5 / 5 1
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    I've ordered these curtains for years. If you want quality then order these curtains. You will not be disappointed. I have them in every room in my house. I would recommend the grommet style for easy setup. The curtains do what they say and worth every penny spent!

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  • 5 / 5 1
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    Easy site to work with, lots of choices and fast shipping.

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  • 5 / 5 1
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    Easy to navigate and quick with email responses or request. Thank you!

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  • 5 / 5 1
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    Very fast service and shipping.

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  • 5 / 5 1
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    Was pleasantly surprised by the extent to which these curtains block noise. They look very nice too. Great job!

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  • 5 / 5 1
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    Excellent customer service. Chat was extremely helpful and directed me to the right product.

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  • 5 / 5 1
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    Very good. Well explained with the videos, and I loved the chat option to ask questions.

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  • 5 / 5 1
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    Great service, quality product!

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  • 5 / 5 1
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    fast service high qualty. very happy

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  • 5 / 5 1
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    Great product. Great service.

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  • 5 / 5 1
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    Wonderful material and color. Easy to order.

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  • 5 / 5 1
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    Great quality and look.

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  • 3 / 5 1
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    The way the site gets your shipping and mailing address is absurd and took me several attempts to get correct.

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    Answer by moondreamwebstore.com
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    Hello, We are sorry to hear you consider that it's absurd how the site gets your shipping and mailing address... Regarding the product you also were disapponted . Please, allow us to give you more information and explain how our curtains work. Our curtains are made up with 3 layers, are thick and quite heavy (all our curtains weigh between 4 and 7 lbs depending on the length). That being said, it is the weight of the curtain that is even more important than the thickness when it comes to sound insulation. It is ALSO necessary to consider the individual configuration of one's home regarding the efficiency of our product. Depending of the construction of the building or the house. Since the sound enters through the walls too, once in, it creates what's called a "rebound effect" - bouncing multiple times off the wall, the flor, the ceiling. Therefore, insulating the windows alone might not be sufficient in your specific case to achieve a satisfactory result and additional insulation measures might be necessary. Our soundproof curtains have all been tested by independant laboratories and are patented in the US, our curtains muffle the sounds and create a quieter environment. Kind regards, MoondreamWebstore

  • 5 / 5 1
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    Product came within a couple of days. Very easy ordering process

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  • 5 / 5 1
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    The product arrive very quickly.

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  • 5 / 5 1
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    Nice product. Arrived promptly. I’ve been sleeping better since using the curtains.

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