Customer reviews for moondreamwebstore.com

Customer reviews

• 4 / 5 1

  

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  Overall, no problem on the order. Received the product without problems.

  Review of 5/28/20, following an experience of 5/7/20 by MONSERRATE K. *

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• 5 / 5 1

  

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  Easy to order and fast delivery.

  Review of 5/28/20, following an experience of 5/5/20 by AIDEN B. *

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• 5 / 5 1

  

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  Extremely fast shipping and delivery.

  Review of 5/25/20, following an experience of 5/18/20 by BERTHA B. *

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• 4 / 5 1

  

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  Nice fabric and easy to hang. More like sound suppressing. I use them on my the wall behind my speakers in my listening room as the wall is not even and these created a virtual even and nice looking surface without constructing a new wall.

  Review of 5/15/20, following an experience of 5/1/20 by MAZIE M. *

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• 5 / 5 1

  

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  Great product. Shipped quickly.

  Review of 5/7/20, following an experience of 4/23/20 by RONNY S. *

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• 4 / 5 1

  

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  Excellent customer service considering the pandemic.

  Review of 5/7/20, following an experience of 4/27/20 by HARLEY S. *

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• 5 / 5 1

  

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  Really good product and definitely helps lower the noise level!!

  Review of 5/3/20, following an experience of 4/21/20 by JAIDA R. *

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• 5 / 5 1

  

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  Third time ordering sound reducing / divider drapes for my restaurant. Excellent products and great price.

  Review of 5/3/20, following an experience of 4/22/20 by STANFORD M. *

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• 5 / 5 1

  

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  Quick service, great product

  Review of 4/27/20, following an experience of 4/14/20 by FELIPE R. *

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• 5 / 5 1

  

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  Nicely made curtains. Sound is blocked a lot but unfortunately not completely. Possibly that’s not possible with fabric. We’re overall pleased and will keep our curtains

  Review of 4/19/20, following an experience of 4/7/20 by LILLA A. *

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• 5 / 5 1

  

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  Great product. Quick shipping

  Review of 4/19/20, following an experience of 4/9/20 by REINA L. *

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• 5 / 5 1

  

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  Solid and what I expected. Thank you.

  Review of 4/14/20, following an experience of 4/4/20 by VADA P. *

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• 5 / 5 1

  

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  They look Great !! - They help absorb sound in the room - They Block out all light from outside - I need 2 more to finish covering the windows and wall in that room (waiting for post delivery.....) I am happy with all the curtains I have purchased from moondream.

  Review of 4/3/20, following an experience of 3/25/20 by GWEN P. *

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• 5 / 5 1

  

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  Great online resource for quality soundproofing curtains!

  Review of 4/1/20, following an experience of 3/6/20 by VIOLET C. *

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• 5 / 5 1

  

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  Curtains are soft and darkens the room.

  Review of 4/1/20, following an experience of 3/9/20 by NANNIE C. *

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• 5 / 5 1

  

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  Easy to order, speedy delivery

  Review of 4/1/20, following an experience of 3/16/20 by REBECCA M. *

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• 5 / 5 1

  

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  These curtains are beautiful. Other then providing blackout and thermal protection - The sound proofing is noticeable. With extra sound absorption behind the curtains (blankets foam etc.or double up on curtains) they really make a big difference in the sound of the room and look great!!

  Review of 3/23/20, following an experience of 3/12/20 by CAMYLLE B. *

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• 5 / 5 1

  

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  great

  Review of 3/9/20, following an experience of 2/13/20 by NOE E. *

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• 5 / 5 1

  

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  Easy site to use, free shipping, and I received my item quickly.

  Review of 3/9/20, following an experience of 2/15/20 by CONNER C. *

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• 5 / 5 1

  

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  I had no trouble shopping with Moondream. Thank you.

  Review of 3/9/20, following an experience of 2/27/20 by LENORE S. *

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• 5 / 5 1

  

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  The curtain cut my street noise and is giving me a more peaceful sleep. Not a total noise block...but enough to satisfy my expectations.

  Review of 2/21/20, following an experience of 2/11/20 by LAUREL K. *

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• 5 / 5 1

  

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  Good

  Review of 2/10/20, following an experience of 1/3/20 by MARGRET K. *

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• 5 / 5 1

  

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  I was unsure about them!! I feel they have made a difference best paired with a great set of sound proof blinds if you have heavy traffic!! Great product can’t wait to be able to buy a few more

  Review of 2/10/20, following an experience of 1/15/20 by ETHYL K. *

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• 5 / 5 1

  

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  Excellent service. I received my order of 4 curtains only to find out I had made a mistake and measured too short for two of the curtains I ordered. I requested an exchange via the website customer service. Customer service was a delight to work with and they expedited my return and my purchase of correct length replacements. They helped me fix my mistake with ease.

  Review of 1/20/20, following an experience of 12/18/19 by GERDA H. *

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• 5 / 5 1

  

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  Great products, easy to order and prompt service.

  Review of 1/20/20, following an experience of 1/6/20 by BURDETTE F. *

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• 4 / 5 1

  

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  It works well enough, although it could be a little better.

  Review of 1/20/20, following an experience of 1/3/20 by CATHERINE W. *

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• 5 / 5 1

  

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  After some initial confusion due to Amazon we were most pleased with the results elicited for us by Marie and the great and Speedy service. By the way the drapes really really worked to keep out excess noise thank you

  Review of 1/20/20, following an experience of 1/8/20 by ESTRELLA H. *

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• 5 / 5 1

  

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  store vey good at service and delivery, website easy to order

  Review of 12/9/19, following an experience of 11/27/19 by MADDISON J. *

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• 5 / 5 1

  

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  Perfect over doors windows for sound proofing

  Review of 11/25/19, following an experience of 11/9/19 by FLETA H. *

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• 5 / 5 1

  

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  Great curtains and delivered in no time

  Review of 11/25/19, following an experience of 10/28/19 by MAGNUS O. *

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• 5 / 5 1

  

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  Website is really easy to use, information is accurate, shipping is quick. Very pleased to do business with moondream.

  Review of 11/8/19, following an experience of 10/31/19 by SUSANNA H. *

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• 5 / 5 1

  

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  It was amazing because moondream worked with me to work around the issue of them being out of stock of one of the things I needed. They worked with me with price and item to get me the exact set that I wanted. It was easy and efficient. My curtains came right away and are amazingly beautiful, and if high quality.

  Review of 11/7/19, following an experience of 10/24/19 by VELVA H. *

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• 4 / 5 1

  

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  Takes some effort to distinguish one type of material from another.

  Review of 11/7/19, following an experience of 10/24/19 by BETHEL K. *

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• 5 / 5 1

  

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  Easy and fast order process, great customer service! And the products are very good quality.

  Review of 11/7/19, following an experience of 10/29/19 by KELLI H. *

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• 5 / 5 1

  

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  Great products, great service!

  Review of 10/30/19, following an experience of 10/18/19 by DELTA S. *

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• 5 / 5 1

  

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  Good company, talked with them about the color. Curtains came in very timely manner. I think they are great.

  Review of 10/28/19, following an experience of 10/8/19 by MATHEW D. *

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• 5 / 5 1

  

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  Very easy to order and great quality products!

  Review of 10/28/19, following an experience of 10/11/19 by EILEEN K. *

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• 5 / 5 1

  

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  The five stars speak for themselves

  Review of 10/28/19, following an experience of 10/11/19 by SANTA W. *

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• 5 / 5 1

  

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  I ordered sound reduction curtains, specifying a tight delivery date; the representative sent reassuring emails promising fast delivery, I got the delivery on time and with no problem. Very good customer service, bravo.

  Review of 10/28/19, following an experience of 10/19/19 by MOLLIE K. *

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• 5 / 5 1

  

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  These curtains are as advertised. I only wish they had come in a longer length

  Review of 10/10/19, following an experience of 9/30/19 by KAMRON M. *

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• 5 / 5 1

  

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  Well packaged, and shipped quickly

  Review of 10/10/19, following an experience of 9/27/19 by DANIELLE R. *

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• 4 / 5 1

  

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  great selection of curtains, excellent shipping time

  Review of 10/1/19, following an experience of 9/6/19 by CARY W. *

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• 4 / 5 1

  

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  Great curtains, exactly what we were looking for. They do reduce sound. I wish the shipment was faster (it took more than a week).

  Review of 10/1/19, following an experience of 8/29/19 by NOVA J. *

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• 2 / 5 1

  

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  While the currents were of quality material, they have stopped absolutely no noise from coming into the room. You really should not advertise these currents as being soundproof, that is false.

  Review of 9/9/19, following an experience of 7/27/19 by TOBY B. *

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• 5 / 5 1

  

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  Easy to shop. Easy to order. Tracking of items was provided. Took less time than estimated. Arrived neatly folded, clean, and ready to hang in a reasonably sized box.

  Review of 9/9/19, following an experience of 8/24/19 by ANNALISE P. *

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• 4 / 5 1

  

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  User friendly, easy to find products But it needs more information how to take care of curtains - washing, drying, alteration etc.

  Review of 9/9/19, following an experience of 8/25/19 by MARISA P. *

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• 5 / 5 1

  

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  Great website, nicely designed!

  Review of 9/9/19, following an experience of 8/29/19 by ALYSON K. *

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• 5 / 5 1

  

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  I wish that every product I bought had the quality products and customer service response that Moondream offers. It has been a 5 star experience from start to finish.

  Review of 8/20/19, following an experience of 7/19/19 by GAETANO S. *

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• 4 / 5 1

  

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  After I chose an item, I couldn't find the "continue shopping" link.

  Review of 8/20/19, following an experience of 8/4/19 by SYBLE T. *

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• 5 / 5 1

  

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  Site was easy to navigate. Customer Service provided an email response to my questions.

  Review of 8/12/19, following an experience of 7/29/19 by EFREN G. *

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• 5 / 5 1

  

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  Amazing product and quick delivery.

  Review of 8/12/19, following an experience of 7/31/19 by LAUREL E. *

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• 5 / 5 1

  

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  The ordering process was easy and straightforward.

  Review of 7/26/19, following an experience of 7/12/19 by CLARABELLE W. *

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• 5 / 5 1

  

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  I ordered the thermal curtain to test if it would block EMF/RF radiation from a neighbor's smart meter next to my dining room. I am EMF sensitive and use a radiation meter to monitor my environment. The aluminum lining in the thermal curtain effectively blocks all constant smart meter waves from my house. I have recommended your curtains to a group of friends on Facebook. Thank you.

  Review of 7/26/19, following an experience of 7/10/19 by TRAVIS B. *

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  Answer by moondreamwebstore.com

  

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  Thank you very much for sharing your experience ! We have also developped a special EMF curtain, using a lining with a coating wich is an alloy copper and nickel This technology was first developed by the aeronautical and medical industries. Thank you for choosing Moondream ! Best regards

  Answer by Travis B

  

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  If you could email info on this curtain to me I can share it with EMF sensitive and 5G resistor groups on Facebook and email groups.

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• 3 / 5 1

  

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  The blackout curtains don't look well-made; the side hems are all puckered, and a lot of threads are sticking out. I'm not sure if I'll keep them. The thermals are very shiny, but they work pretty well, so I think I'll learn to like that look.

  Review of 7/26/19, following an experience of 7/10/19 by LOUISA Q. *

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  Answer by moondreamwebstore.com

  

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  Hello We are sorry you didn't like the quality of our blackout curtains, we have noticed it. Regarding the sheers, they are shiny because the lining is metallized. It's the only way to reflect the heat and it works like a survival blanket. But when the sun comes through, they are not shiny anymore. Thank you for choosing Moondream ! Best regards

  Answer by Louisa Q

  

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  I ended up returning the blackout curtains, pending inspection. As for the sheers, I was just trying to let prospective buyers know what to expect, because your description isn't sufficiently thorough to let people know what they'll be like. I think more information is always better, so customers can make an informed decision, especially where online purchases are concerned.

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• 3 / 5 1

  

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  Pay attention to the return policy, not convenient comparing with other stores.

  Review of 7/16/19, following an experience of 6/8/19 by LAISHA K. *

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  Answer by moondreamwebstore.com

  

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  Hello We are sorry you don't find our return policy convenient enough, it's quite standard though. You receive the package with a prepaid return label, you simply have to drop off your parcel to a Fedex location within 14 days after the delivery date. Once received,your curtains go through the inspection process and you're refunded within 10 days. Of course the returned curtains must be in good condition, not dirty or damaged and in their original packaging. Best regards, The Moondreamwebstore Team.

• 5 / 5 1

  

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  Easy ordering and very quick delivery

  Review of 7/9/19, following an experience of 6/21/19 by KATLYN H. *

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• 5 / 5 1

  

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  The customer service at moondream is top notch in my opinion. They respond to your concerns quickly and do what's necessary to make the customer happy. Ordering from them is a pleasant experience.

  Review of 6/24/19, following an experience of 6/7/19 by MALACHI S. *

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• 5 / 5 1

  

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  Great product, great service. Placed order on Sunday and got it on Wednesday before my friend got here. Will definitely recommend 3 in 1 curtains: Blackout, sound and heat reducer.

  Review of 6/11/19, following an experience of 6/1/19 by OTHO S. *

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• 4 / 5 1

  

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  Good service and follow-through after initially canceling order due to insufficient inventory. Re-order came very quickly and customer service very helpful.

  Review of 6/4/19, following an experience of 5/10/19 by EULA S. *

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• 5 / 5 1

  

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  Nice curtains

  Review of 6/4/19, following an experience of 5/9/19 by VADA B. *

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• 5 / 5 1

  

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  Easy fast shipping.

  Review of 6/4/19, following an experience of 5/18/19 by JERRY H. *

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• 5 / 5 1

  

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  Came quickly

  Review of 6/4/19, following an experience of 5/17/19 by AUGUSTINE A. *

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• 4 / 5 1

  

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  I love the curtains. I was surprised to need to put the hem in them. I can’t remember if that was in description. It was pretty easy though.

  Review of 6/4/19, following an experience of 5/21/19 by NAOMI U. *

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• 4 / 5 1

  

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  Good product. Keeps out the light and lowers the sound.. I might add we live near a RR track and we never thought the curtains would keep all the noise out. I have a little trouble with the grommets. They let light in with the folds. I'd prefer a rod slipped into the curtain material then hung for a very tight fit..Unless a better product came along (as described), I'd try them a gain.

  Review of 6/4/19, following an experience of 5/22/19 by MARYSE L. *

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• 5 / 5 1

  

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  Great company, purchased two years ago, recently added more products, very consistent both with product and customer service:)

  Review of 6/4/19, following an experience of 5/29/19 by TANYA K. *

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• 1 / 5 1

  

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  Not a good stuff

  Review of 6/4/19, following an experience of 5/1/19 by MERCEDES H. *

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• 5 / 5 1

  

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  Easy to work with, good website, responsive to customer questions

  Review of 5/17/19, following an experience of 5/2/19 by WAINO R. *

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• 5 / 5 1

  

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  Very high quality, totally worth the cost

  Review of 5/3/19, following an experience of 4/14/19 by LEANNE B. *

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• 5 / 5 1

  

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  Okay

  Review of 5/3/19, following an experience of 4/15/19 by VIVA S. *

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• 5 / 5 1

  

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  Good service answering my questions by email. Thank you

  Review of 5/3/19, following an experience of 4/20/19 by DESHAWN P. *

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