Customer reviews for kohapet.com

Customer reviews

• 5 / 5

  

  Edit Flag

  Excellent dog food. My pup has great energy, fur is soft and shiny, and no belly issues as with other foods. Also the price directly through the Koha site is cheaper than the third party add one.

  Review of 6/22/24, following an experience of 6/14/24 by SUE F.

• 5 / 5

  

  Edit Flag

  Excellent product line, excellent quality, excellent order process & fast shipping

  Review of 6/20/24, following an experience of 5/31/24 by CAROLINE T.

• 5 / 5

  

  Edit Flag

  I have moved both of my dogs to Koha and we are in the process of leaving dry food for good.

  Review of 6/20/24, following an experience of 5/29/24 by ERIC R.

• 5 / 5

  

  Edit Flag

  No issues with ordering

  Review of 6/20/24, following an experience of 6/5/24 by HANNAH D.

• 5 / 5

  

  Edit Flag

  Less expensive than the alternatives I was looking at for LID wet foods, which is excellent when you have a few special needs diets in the home.

  Review of 6/20/24, following an experience of 6/9/24 by CORNELIUS R.

• 5 / 5

  

  Edit Flag

  Very easy to order and quick delivery as well.

  Review of 6/20/24, following an experience of 6/1/24 by JOYCE T.

• 4 / 5

  

  Edit Flag

  The shipments are coming a little too often. The cats are not eating that fast.

  Review of 6/20/24, following an experience of 6/7/24 by PEGGY L.

• 5 / 5

  

  Edit Flag

  Quality, limited ingredient food that works well for some of our cats thar need to be on a special diet (IBD). So glad I found Koha!

  Review of 6/20/24, following an experience of 6/10/24 by JENNIFER H.

• 5 / 5

  

  Edit Flag

  Always super easy to deal with. Food comes on time and my dog loves it.

  Review of 6/20/24, following an experience of 6/1/24 by ZACHARY C.

• 5 / 5

  

  Edit Flag

  No complaints about the delivery. I got my order as I thought it would be.

  Review of 6/20/24, following an experience of 5/29/24 by LUISA C.

• 5 / 5

  

  Edit Flag

  Easy to order, efficient delivery and product well- protected in box

  Review of 6/20/24, following an experience of 6/11/24 by RUTH B.

• 5 / 5

  

  Edit Flag

  Everything was great. Very easy to navigate.

  Review of 6/20/24, following an experience of 6/1/24 by JOSALYN C.

• 5 / 5

  

  Edit Flag

  my kids LUV pumpkin poke bowl!

  Review of 6/20/24, following an experience of 6/7/24 by MARTHA S.

• 5 / 5

  

  Edit Flag

  Quick reply amd delivery when I needed to have my cat's subscription food delivery moved up. He has diabetes and inflammatory bowel disease, and KOHA's rabbit is the only food I've found that he can eat.

  Review of 6/20/24, following an experience of 6/10/24 by KAREN H.

• 5 / 5

  

  Edit Flag

  It's good it's the only food my cat can eat

  Review of 6/20/24, following an experience of 6/9/24 by TERI F.

• 5 / 5

  

  Edit Flag

  The site was easy to use, and my order arrived very quickly after being placed.

  Review of 6/20/24, following an experience of 5/30/24 by FREYA T.

• 4 / 5

  

  Edit Flag

  I was happy to be able to order just a few cans of the food to see if it might work for my cat. So often, one needs to order an entire case, which is risky with cats in general and especially with sensitive cats like mine. The food took kind of a long time to arrive, so that's why I'm only giving four stars.

  Review of 6/20/24, following an experience of 5/17/24 by DEBBIE R.

  Answer by kohapet.com

  

  Flag

  Hi Debbie, I hope your cat is enjoying KOHA. It has come to our attention that there have been unexpected delays within the carrier's network, which unfortunately impacted the timely delivery of your package. We are actively working with our shipping partners to resolve this issue and ensure smoother and more timely deliveries in the future.

• 5 / 5

  

  Edit Flag

  Great food company for pets with IBD. Also, no recalls.

  Review of 6/20/24, following an experience of 5/28/24 by ELIZABETH W.

• 5 / 5

  

  Edit Flag

  .....

  Review of 6/20/24, following an experience of 5/20/24 by JUSTIN A.

• 5 / 5

  

  Edit Flag

  All 3 of my cats love the chicken and rabbit. They have their share of tummy issues and allergies to food but the limited canned food solves those issues! I recommend this brand to everyone I know.

  Review of 6/20/24, following an experience of 5/29/24 by CHRISTINA P.

• 5 / 5

  

  Edit Flag

  Easy shopping experience and fast delivery

  Review of 6/18/24, following an experience of 5/26/24 by ADAM D.

• 3 / 5

  

  Edit Flag

  My cat likes this food and it’s helpful for her IBD. It’s pretty expensive though and had delayed shipping issues on the last order. Customer service wasn’t helpful.

  Review of 6/18/24, following an experience of 5/10/24 by MOHAMMAD S. *

  *Pseudonymized data at the request of the author

  Answer by kohapet.com

  

  Flag

  Hi Molly, We are glad to know KOHA is helping your cat thrive! We understand your frustration with the USPS transit system. Our customer support team explained the unexpected delays within the carrier's network, which unfortunately impacted the timely delivery of your package. We are actively working with our shipping partners to resolve this issue and ensure smoother and more timely deliveries in the future. Our team closely monitored your order's progress and emailed you tracking updates as they became available. Again, we apologize for the delay.

• 2 / 5

  

  Edit Flag

  I had my shipment be delivered to the wrong address at no fault of my own. It took many emails to get my order delivered and there was a lot of waiting. Very poor communication with an issue that I did not create. I am unsure if I want to order directly from Koha or drive half an hour to the pet store that carries this food. It's very unfortunate and would love to order directly but it cause a lot of stress and an unexpected trip to the pet store because the food didn't come in time before we ran out at the house. The quality of food is great and one of the few things my cat can eat.

  Review of 6/18/24, following an experience of 4/12/24 by NICOLE G.

  Answer by kohapet.com

  

  Flag

  Hi Nicole, We understand how frustrating it can be when a package doesn't arrive as expected, especially when the carrier delivers it to the wrong address. At KOHA customer satisfaction is our top priority, as soon as we were made aware of the issue, we immediately sent out a replacement order to ensure you received your items as quickly as possible. We value your pet’s well-being and would like the opportunity to continue to help your pet thrive. If there is anything more we can do to assist you or if you have any further concerns, please do not hesitate to reach out to our customer service team at customerservice@KohaPet.com

• 5 / 5

  

  Edit Flag

  Fast shipping and it is easy to order! They also have a good website. The quality of the food is superior to many brands you can get at the super market.

  Review of 6/18/24, following an experience of 5/28/24 by ALEXANDRIA S.

• 5 / 5

  

  Edit Flag

  Very satisfied with this company and quick deliveries!

  Review of 6/12/24, following an experience of 5/24/24 by MELISSA P.

• 5 / 5

  

  Edit Flag

  Let me tell you my cat loves the rabbit pate. She dug right into it, which is absolutely great news because she cannot have chicken at all in her diet. Otherwise, she gets diarrhea bad. I was told rabbit taste very similar to chicken and it does not seem to disappoint. Your recipe is fantastic. Thank you!

  Review of 6/12/24, following an experience of 5/24/24 by LINDA T.

• 4 / 5

  

  Edit Flag

  My package arrived ripped open on a corner and 4 of the 9 cans were very dented.

  Review of 6/12/24, following an experience of 5/25/24 by ELISABETH R.

• 5 / 5

  

  Edit Flag

  excellent, easy to order...quick delivery.

  Review of 6/12/24, following an experience of 5/25/24 by MARYANN D.

• 5 / 5

  

  Edit Flag

  Only wet food that my cat will eat! Shipped fast and was so happy I was able to purchase straight from KOHA! Will be ordering again soon.

  Review of 6/12/24, following an experience of 5/23/24 by MEGAN G.

• 1 / 5

  

  Edit Flag

  I tried to cancel my auto ship order twice and am still receiving packages and getting charged. I liked the company but am now turned off

  Review of 6/12/24, following an experience of 5/21/24 by JANE M.

  Answer by kohapet.com

  

  Flag

  Hi Jane, We understand your frustration regarding the recent autoshipment that you were unable to cancel in time. Our autoship program is designed to ensure your pet never runs out of food, but we understand that sometimes, plans change. As per our email conversation, our platform is set up to give you complete control over your subscription account. Cancellations must be made 24 hours prior to the scheduled shipping date. Unfortunately, it appears the cancellation request was received after this window had closed. If a return is necessary, customer support is happy to assist.

• 5 / 5

  

  Edit Flag

  Site was very easy to navigate. Very pleased with products offered.

  Review of 6/12/24, following an experience of 5/25/24 by THERESA A.

• 5 / 5

  

  Edit Flag

  Very soupy with fine shreds. Does not have as strong a smell as other fish based foods, so definitely no complaints there!

  Review of 5/31/24, following an experience of 5/19/24 by CORNELIUS R.

• 5 / 5

  

  Edit Flag

  Great, easy to navigate, great prices!

  Review of 5/31/24, following an experience of 5/15/24 by DIANA S.

• 5 / 5

  

  Edit Flag

  My dogs really enjoy the shredded beef, probably one of their favorite meals.

  Review of 5/31/24, following an experience of 5/20/24 by BJOERN K.

• 5 / 5

  

  Edit Flag

  Koha pet did a great job! Their shipment arrived quickly and everything was included. My cats love their meals and they’re always zooming around the house after having a poke bowl.

  Review of 5/31/24, following an experience of 5/20/24 by ZORANA T.

• 5 / 5

  

  Edit Flag

  Perfect this time. No dented cans. Thank you for providing my fur babies delicious food!

  Review of 5/31/24, following an experience of 5/18/24 by RICH B.

• 4 / 5

  

  Edit Flag

  Good customer service and turnaround

  Review of 5/31/24, following an experience of 5/17/24 by RON B.

• 5 / 5

  

  Edit Flag

  The site is easy to navigate

  Review of 5/31/24, following an experience of 5/13/24 by JULIANA C.

• 5 / 5

  

  Edit Flag

  I won’t buy any other food for my cats. My cats love Koha Pet food and they thrive. For the last five years, I have fed these foods to my cats. I highly recommend these foods to keep your cats, healthy.

  Review of 5/31/24, following an experience of 5/15/24 by PATRICIA B.

• 5 / 5

  

  Edit Flag

  Excellent customer service support for great pet product

  Review of 5/31/24, following an experience of 5/8/24 by BETH R.

• 5 / 5

  

  Edit Flag

  User-friendly website. Very easy to order, change your order, auto-ship if you so choose. I’m tired of websites where you have to search for a customer service contact number if one even exists. Choose “contact us” and there is an email option or a phone number — bold, big, easy to find. Phew!

  Review of 5/31/24, following an experience of 5/12/24 by EILEEN G.

• 3 / 5

  

  Edit Flag

  Lately I have been having delivery issues. This last one was the most awful one. The shipment was accepted on 5/2, travelled from TN to NJ on 5/3 and on 5/4 was in Brooklyn and travelled to Staten Island and on 5/6 for what reason was sent to New York City, on 5/7 back to Brooklyn and then to Staten Island and on 5/8 it was delivered to me at Staten Island. Impossible to get at answer from the P.O. in Staten Island, but someone made a big mistake! You can check the tracking number. Hope the next one is better. Maybe you can complaint to the Post Office. Koha is helpful when I call looking for my shipment.; I wish someone will sell their products in Staten Island.

  Review of 5/31/24, following an experience of 5/1/24 by LUISA C.

  Answer by kohapet.com

  

  Flag

  Hi Luisa, We apologize for the delay your KOHA order encountered. It has come to our attention that there have been unexpected delays within the carrier's network, which unfortunately impacted the timely delivery of your package. We are actively working with our shipping partners to resolve this issue and ensure smoother and more timely deliveries in the future. Please visit our website at https://kohapet.com/ and utilize the "find a store" tool to locate one of our retail partners in your vicinity. Customer support is available if you have any questions or need further information. Thank you for supporting our brand.

• 5 / 5

  

  Edit Flag

  Very good, great service!!!

  Review of 5/31/24, following an experience of 5/14/24 by MARYANN D.

• 5 / 5

  

  Edit Flag

  Mitzi loves both the turkey and chicken Stew. We have been happy with shipping and delivery of her food.

  Review of 5/31/24, following an experience of 5/15/24 by DEEJAY P.

• 5 / 5

  

  Edit Flag

  My Cats love it.

  Review of 5/31/24, following an experience of 5/15/24 by PAUL H.

• 5 / 5

  

  Edit Flag

  I wouldn't mind faster shipping, but I'm mostly just glad that this company and this food exist!

  Review of 5/31/24, following an experience of 4/25/24 by SUSAN WREN C.

• 5 / 5

  

  Edit Flag

  My kitty likes it

  Review of 5/31/24, following an experience of 5/11/24 by ALLISON J.

• 5 / 5

  

  Edit Flag

  They make high quality products and i trust that it's great for my dog. He enjoys the treats so much and since they are high quality, single ingredients, it doesn't upset his sensitive tummy.

  Review of 5/31/24, following an experience of 5/12/24 by HANA C.

• 5 / 5

  

  Edit Flag

  My cats love this pate!

  Review of 5/31/24, following an experience of 5/14/24 by MARY L.

• 2 / 5

  

  Edit Flag

  The product is good, our dogs love the food, but I’ve placed two orders of 60+ cans of dog food and over half of the cans arrived dented. Some so bad, if you touch the can, it wobble back and forth and cannot be stacked. I’ve ordered through a third party, but when I do, 3 of the 6 flavors re alw out of stock, but the cans are not damaged. The customer service rep said since the cans were not punctured, but just dented, they don’t refund or discount. That’s a bummer. I may need to find another food for our girls.

  Review of 5/28/24, following an experience of 5/6/24 by JAMI P.

  Answer by kohapet.com

  

  Flag

  Hi Jami, I apologize for the dented cans you received, as discussed in our email exchange, Our team strives to minimize any dents during the shipping process. However, there are instances where you may receive cans with minor dents. Please note that as long as the can's seal is intact and there are no significant damages, the food inside remains safe and there is no need for a replacement. In case you receive a dented can that is broken, with exposed food, or leaking, we would be more than happy to offer a refund or provide a discount towards your next online purchase. Your satisfaction is our priority, and we understand the concern about feeding dented cans to your dog. To ensure your peace of mind and your dog's safety customer service will reach out to you via email to discuss your refund.

• 5 / 5

  

  Edit Flag

  Been looking for a pate that my kitty will eat and this fits the bill currently. No telling how long her pallet will love your food, she is one picky puss.

  Review of 5/28/24, following an experience of 5/6/24 by MARGARET M.

• 5 / 5

  

  Edit Flag

  My little guy loves the chicken and duck shreds. He laps it up in no time and is licking his lips when he sees me preparing it.

  Review of 5/28/24, following an experience of 5/7/24 by SUSAN K.

• 5 / 5

  

  Edit Flag

  It was very easy to place an order, and I received it quick.

  Review of 5/13/24, following an experience of 5/5/24 by JACKIE V.

• 5 / 5

  

  Edit Flag

  Great product, and excellent, fast delivery.

  Review of 5/13/24, following an experience of 5/5/24 by VIRGINIA S.

• 5 / 5

  

  Edit Flag

  Fast delivery. Loved by my three spoiled, picky poodles

  Review of 5/12/24, following an experience of 5/4/24 by KATHLEEN A.

• 5 / 5

  

  Edit Flag

  User friendly site especially when I need to changes delicates

  Review of 5/12/24, following an experience of 5/3/24 by KIM M.

• 5 / 5

  

  Edit Flag

  Our cat was having frequent gi issues until we changed to Koha. He is also very picky but loves the tuna poke bowls!

  Review of 5/12/24, following an experience of 5/3/24 by KELLY K.

• 5 / 5

  

  Edit Flag

  I am so happy I found your limited ingredient food. It’s amazing for my fur babies and the customer service is great!!!

  Review of 5/11/24, following an experience of 5/2/24 by DANIELLE H.

• 4 / 5

  

  Edit Flag

  I love the site and that they offer limited ingredient food for my cats with food allergies but unfortunately my cats don't like the food very much.

  Review of 5/11/24, following an experience of 4/26/24 by JANICE A.

• 5 / 5

  

  Edit Flag

  Good quality good that my cats love. Happy they have the rabbit protein as it does not irritate my cats gut, who has irritable bowel.

  Review of 5/11/24, following an experience of 4/26/24 by KELLY P.

• 5 / 5

  

  Edit Flag

  The site was easy to use and clearly spelled out the ingredients and calories of each option. The reviews were helpful. Shipping was fast. Although it is a bit more expensive, it is worth it to know our cats are getting a high quality food!

  Review of 5/11/24, following an experience of 4/26/24 by DUSTY O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The delivery of this product is timely. No issues with delivery. Food is fresh and Grayson just loves it. He's a Pate boy and there is a variety of food to choose from. Gray has allergies, and after researching various products, I chose Koha. Highly recommend this product, you won't be disappointed

  Review of 5/11/24, following an experience of 4/27/24 by EILEEN S.

• 4 / 5

  

  Edit Flag

  In general, the order came fast.

  Review of 5/11/24, following an experience of 4/30/24 by LORI T.

• 5 / 5

  

  Edit Flag

  Fast delivery. The cats look healthy.

  Review of 5/11/24, following an experience of 4/24/24 by DANIELA G.

• 5 / 5

  

  Edit Flag

  Glad to found these products. Saves me a lot of time and provides good addition to other dog food we feed.

  Review of 5/11/24, following an experience of 4/28/24 by MAUREEN B.

• 5 / 5

  

  Edit Flag

  I absolutely love this website for its easy navigation. It's a breeze to find exactly what I'm looking for, and checking out is a smooth and hassle-free process. Everything is clearly organized, making it a breeze to browse through different sections and find the items I want. The website's user-friendly interface ensures that I can easily navigate through different pages without any confusion. Overall, it's a seamless experience that makes shopping a joy.

  Review of 5/11/24, following an experience of 4/30/24 by MARK R.

• 5 / 5

  

  Edit Flag

  I’m new to koha pet foods.I was looking for food that my cats actually enjoy and they really seem to like the shreds a lot. Delivery was also quite fast too.

  Review of 5/11/24, following an experience of 4/25/24 by JILL H.

• 5 / 5

  

  Edit Flag

  Such quick shipping! My kitty, who is allergic to chicken, loves your food. I need to decide whether to shift all her needs over to wet food...can you recommend a chicken-free kibble?

  Review of 5/11/24, following an experience of 5/1/24 by ROBERTA M. T.

• 5 / 5

  

  Edit Flag

  My kitten loves her food. I know that she’s eating healthy food. However, l wonder if it is constipating her.

  Review of 5/11/24, following an experience of 4/25/24 by KAREN R.

• 4 / 5

  

  Edit Flag

  I think the food is quality but I’m having a hard getting him to eat it…still trying though…

  Review of 5/11/24, following an experience of 5/3/24 by JACQUELINE T.

• 4 / 5

  

  Edit Flag

  This was my third order of Rabbit Stew from KOHA. I had previously order food for my dog, Jack, who has since died. Four orders in all, the shipping is very expensive and SLOW, but my dogs like - and need - the food.

  Review of 5/11/24, following an experience of 4/25/24 by DAWN S.

  Answer by kohapet.com

  

  Flag

  Hi Dawn, On behalf of the KOHA family, I extend my deepest sympathies for the loss of Jack. We are glad to know KOHA helps your dogs thrive. It has come to our attention that there have been unexpected delays within the carrier's network, which unfortunately impacted the timely delivery of your package. We are actively working with our shipping partners to resolve this issue and ensure smoother and more timely deliveries in the future. Please know KOHA offers free shipping on all orders over $69, and a flat rate of $9.99 under $69. Customer support is available if you have any questions or need additional information. customerservice@KohaPet.com

• 5 / 5

  

  Edit Flag

  Very easy to order and use the site and the delivery was exactly as promised.

  Review of 5/11/24, following an experience of 4/24/24 by ALEXANDRO W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  My dog does well on this food.,but alot of dented cans

  Review of 5/11/24, following an experience of 4/21/24 by VIVIAN P.

  Answer by kohapet.com

  

  Flag

  Hi Vivian, We are glad to hear KOHA is helping your dog thrive. Our team strives to minimize any dents during the shipping process. However, there are instances where you may receive cans with minor dents. Please note that as long as the can's seal is intact and there are no significant damages, the food inside remains safe and there is no need for a replacement. If you receive a dented can that is broken, with exposed food, or leaking, we would be more than happy to offer a refund or provide a discount towards your next online purchase. Please contact customer support if you have any questions or need additional information. customerservice@KohaPet.com

• 5 / 5

  

  Edit Flag

  My boys (cats) are in love with this food.

  Review of 5/11/24, following an experience of 4/22/24 by AMANDA P.

• 5 / 5

  

  Edit Flag

  It’s been great transition to raw diet for our Vizsla. Our dog loves it.

  Review of 5/11/24, following an experience of 4/22/24 by ALICIA F.

• 5 / 5

  

  Edit Flag

  I had to cancel my subscription suddenly because of the loss of my beloved dog. Although the order was in process, they managed it and promptly cancelled and refunded. What I like so much about Koha is that they are always available by phone and email. Their products are terrific and so are they!

  Review of 5/11/24, following an experience of 4/23/24 by JANET K.

• 5 / 5

  

  Edit Flag

  Love it! My dog was shedding like crazy and since giving Butters the hypoallergenic food it's automatically 10x better. Thank you!

  Review of 5/11/24, following an experience of 4/22/24 by AMELIA M.

• 5 / 5

  

  Edit Flag

  I love Koha! The quality of the food is unmatched and the delivery is very quick. It's very easy to adjust autoship and find exactly what I'm looking for.

  Review of 5/11/24, following an experience of 4/19/24 by EMILY B.

• 4 / 5

  

  Edit Flag

  I have used Koha limited ingredient’s canned food for years. It helped exrend the life of my recently deceased service dog. Unfortunately, though, I purchased six pouches of limited ingredients rice, pumpken, and beef. I purchased it w the sole intention of reducing her soft bowel movements. However, it caused my 13-month puppy to have diarrehea for the following two days. I messaged Koha customer service about this problem but have not heard back from them.

  Review of 5/11/24, following an experience of 4/24/24 by NANCY W.

  Answer by kohapet.com

  

  Flag

  Hi Nancy, I apologize for any confusion, our customer support team responded to your email the following day. We are sorry to hear about your pup's diarrhea. Our Bland Diet is specifically designed to assist pets with loose stool and upset stomachs. If you find it necessary, we're more than happy to assist you with initiating a return. Please take a moment to check your spam folder for the email we sent, as it contains detailed instructions on the return process. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team at customerservice@KohaPet.com. We're here to help and hope your pup feels better soon.

• 5 / 5

  

  Edit Flag

  My 8 year old black lab has had skin issues, horrible ear infections and furnicles between his toes. I did a food sensitivity test on him and found that he was allergic to almost every protein except for lamb. Lamb is horribly expensive and I have been able to feed him a mixture of Koha's limited ingredient canned lamb, kidney beans and vegetables. I have been doing this diet for the last few months. Since that time, he is the healthiest and more active than he has ever been. So grateful to have found this product!

  Review of 5/11/24, following an experience of 4/23/24 by SUSAN H.

• 2 / 5

  

  Edit Flag

  I just got my order few days ago. Six cans were damaged. I Sent email about damage. did not appreciate attitude I got back. I shouldn't be asked to be ok with damaged products especially food!! Waiting on you to make this rignt

  Review of 5/11/24, following an experience of 4/18/24 by TAMMY R.

  Answer by kohapet.com

  

  Flag

  Hi Tammy, I am sorry you are disappointed with our business practice regarding dented cans. Our team strives to minimize any dents during the shipping process. However, there are instances where you may receive cans with minor dents. Please note that as long as the can's seal is intact and there are no significant damages, the food inside remains safe and there is no need for a replacement. If you receive a dented can that is broken, with exposed food, or leaking, we would be more than happy to offer a refund or provide a discount towards your next online purchase. Your trust in our brand is invaluable, and we want to assure you that your cat's health and satisfaction are our top priorities. In light of your discomfort with the dented cans, customer service issued a refund for the affected items. Once again, we apologize for any inconvenience.

  Answer by Tammy R

  

  Flag

  All I wanted was proof that I cared about can add products and the animals they are for. I responded to the third message I got and I'm happy you will refund damaged products. I will donate the six cans you replaced to cat shelter.

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  Excellent product. My IBS cat loves it, it is the highlight of her day

  Review of 5/11/24, following an experience of 4/21/24 by MARY L.

• 5 / 5

  

  Edit Flag

  Very helpful and informative website. Easy to order product.

  Review of 5/11/24, following an experience of 4/22/24 by ALICE R.

• 3 / 5

  

  Edit Flag

  The texture and odor was fine, but my finiky eater would not eat it. I plan to donate it to local shelter.

  Review of 5/9/24, following an experience of 4/17/24 by KAY K.

• 5 / 5

  

  Edit Flag

  My puppies just love this food - better than Blue Buffalo and all the many other brands I have tried.

  Review of 5/9/24, following an experience of 4/17/24 by DEBORAH H.

• 5 / 5

  

  Edit Flag

  Web site is easy to use. Order arrived quickly.

  Review of 5/9/24, following an experience of 4/17/24 by DEE H.

• 5 / 5

  

  Edit Flag

  The website is easy to navigate; product ordering is easy, cost is reasonable. I especially appreciate the ability to order samples of the food varieties before committing to a case order. A real boon for those of us with particularly finicky eaters.

  Review of 5/9/24, following an experience of 4/17/24 by CATHERINE T.

• 5 / 5

  

  Edit Flag

  I received my 1st case of Turkey Stew carefully packaged to deter damage to product.

  Review of 4/29/24, following an experience of 4/12/24 by NANCY G.

• 5 / 5

  

  Edit Flag

  Koha makes great products! Our elder cat was having stomach issues every few months and after the vet recommended switching to a limited-ingredient diet of duck, she hasn't had any issues and it's been over a year now.

  Review of 4/29/24, following an experience of 4/7/24 by BRANDON W.

• 5 / 5

  

  Edit Flag

  Ordering was easy, shipping was quick, packaging was excellent.

  Review of 4/29/24, following an experience of 4/11/24 by KELLY W.

• 5 / 5

  

  Edit Flag

  Quick shipping and I feel like it has helped my cats digestive system as he was having soft bowels before and now it is taking better shape.

  Review of 4/29/24, following an experience of 4/16/24 by ANGEL T.

• 5 / 5

  

  Edit Flag

  My dogs allergy’s have almost 100 percent gone away

  Review of 4/29/24, following an experience of 4/7/24 by TERESA M.

• 5 / 5

  

  Edit Flag

  I ordered shredded chicken for my cat. My goodness does he love it! This food looks and smells like food You could eat yourself! It comes in very quickly. 4 days the latest for me. Thanks Koha!

  Review of 4/29/24, following an experience of 4/11/24 by GAYLE H.

• 5 / 5

  

  Edit Flag

  Excellent service and a healthy product for my cat.

  Review of 4/29/24, following an experience of 4/16/24 by ANN S.

• 5 / 5

  

  Edit Flag

  KOHA did a great job packaging my order and they shipped the order out promptly. My order was slow to arrive, but that was due to slow service by USPS not anything KOHA could control.

  Review of 4/29/24, following an experience of 4/9/24 by LORI I.

• 5 / 5

  

  Edit Flag

  I always get great service from Kohapet.com. Along with that great service is a very fast ship time between when I order, and when my order shows up at my doorstep. I am very satisfied.

  Review of 4/29/24, following an experience of 4/12/24 by GERILYN B.

• 2 / 5

  

  Edit Flag

  Got a notification package was on the way. For 6 DAYS, tracking said USPS was waiting for package... shipping is VERY SLOW. Very frustrating

  Review of 4/29/24, following an experience of 4/6/24 by JENNIFER D.

  Answer by kohapet.com

  

  Flag

  Hi Jennifer, We are sorry to hear your order was delayed in transit. Currently shipping carriers are experiencing congestion and delays between scans, which unfortunately impacted the timely delivery of your package. We are actively working with our shipping partners to resolve this issue and ensure smoother and more timely deliveries in the future. We appreciate your patience, understanding, and continued support.

• 5 / 5

  

  Edit Flag

  Easy to use site, great product listings, reasonable pricing as far as premium foods go.

  Review of 4/29/24, following an experience of 4/13/24 by CORNELIUS R.

• 5 / 5

  

  Edit Flag

  Your website is easy to use, the products are carefully packaged, delivery is prompt.

  Review of 4/29/24, following an experience of 4/12/24 by MICHAEL T.

• 5 / 5

  

  Edit Flag

  Kohapet is an excellent company with an excellent product. Their site is user friendly and easy to use and explains thoroughly what their food is designed to do for your pet. They have several different foods to choose from. Items were packaged good, but delivery was slower than I'm used to. They were good to let you know when items were shipped. I would difinitely recommend you to give them a try for your pet.

  Review of 4/29/24, following an experience of 4/4/24 by DARLA D.

Reviews displayed in chronological order