Customer reviews for kohapet.com

Customer reviews

• 5 / 5

  

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  Everything went smoothly navigating the website and placing the order

  Review of 4/15/22, following an experience of 3/27/22 by A A. *

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• 5 / 5

  

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  Great company with great customer service and products.

  Review of 4/15/22, following an experience of 3/26/22 by A A. *

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• 5 / 5

  

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  Shipping always fast. The limited ingredient pate is perfect for my sensitive cat.

  Review of 4/15/22, following an experience of 3/24/22 by A A. *

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• 5 / 5

  

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  Order cam quickly and was well packaged.

  Review of 4/15/22, following an experience of 3/18/22 by A A. *

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• 5 / 5

  

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  Fast Shipping and Packaged Very Well.

  Review of 4/15/22, following an experience of 3/26/22 by A A. *

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• 5 / 5

  

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  Great products

  Review of 4/15/22, following an experience of 3/25/22 by A A. *

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• 2 / 5

  

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  Extremely disappointed in the change. They've raised the price of the product over $10 more, but at the same time they've decreased the amount of food in the can. It's shocking to see how much less I'm getting in each can compared to how full it was before. I'm also concerned by the texture and color change. How can the price be increased this much more while giving so much less?

  Review of 4/15/22, following an experience of 9/16/21 by A A. *

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• 5 / 5

  

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  Cats love it!!!

  Review of 4/4/22, following an experience of 3/16/22 by A A. *

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• 5 / 5

  

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  Order always comes quickly. This is all my dog will eat

  Review of 4/4/22, following an experience of 3/21/22 by A A. *

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• 5 / 5

  

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  One thing I do not feel right feeding my cats the Rabbit entry, a rabbit is too close to a cat. Plus all my cats 🐈 hate it. Otherwise the rest of the food is good.

  Review of 4/4/22, following an experience of 3/15/22 by A A. *

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• 5 / 5

  

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  Fast shipping, excellent packing!

  Review of 4/4/22, following an experience of 3/13/22 by A A. *

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• 5 / 5

  

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  Haven't had any issues.

  Review of 4/4/22, following an experience of 3/21/22 by A A. *

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• 5 / 5

  

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  Very happy with my Koha order. I’ve been feeding Koha for a while but was able to sample new to me products that my cat and dogs loved!

  Review of 4/4/22, following an experience of 3/20/22 by A A. *

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• 5 / 5

  

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  No problem with site navigation and delivery was relatively quick.

  Review of 4/4/22, following an experience of 3/18/22 by A A. *

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• 5 / 5

  

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  Very good experience with the quickness of the delivery, and I appreciate how well you pack the canned food.

  Review of 4/4/22, following an experience of 3/21/22 by A A. *

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• 5 / 5

  

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  Easy to place an order, and make changes. Then, they notified me when it shipped and gave me updates about it being out for delivery.

  Review of 4/4/22, following an experience of 3/22/22 by A A. *

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• 5 / 5

  

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  I am so thankful for Koha. I have a Siamese cat who has a senstive stomach and was showing signs of blood / mucus in her stool. She appears to be allergic to anything chicken and fish and certain fillers in other LID foods made her stool too firm. She is also very picky. It was very stressful finding food she would eat until we stumbled across Koha searching for foods. Since then she has 'pretty poop' is drinking lots of water and is a happy cat. Thank you so much!

  Review of 4/4/22, following an experience of 3/17/22 by A A. *

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• 5 / 5

  

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  Good quality and my cat loves it!

  Review of 4/4/22, following an experience of 3/23/22 by A A. *

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• 4 / 5

  

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  Seems to be a good company

  Review of 4/4/22, following an experience of 3/24/22 by A A. *

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• 4 / 5

  

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  Kohapet.com is convenient and ships fast. I gave it 4 stars only because of shipping fees. Although I will say I was very appreciative of the free shipping code they sent me. Now that my dog loves the wet food I will continue to purchase regardless of fees.

  Review of 4/4/22, following an experience of 3/21/22 by A A. *

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• 5 / 5

  

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  Easy to order; shipped really fast.

  Review of 4/4/22, following an experience of 3/14/22 by A A. *

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• 5 / 5

  

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  Website is easy to navigate, easy to order with real time shipping updates. I can be assured I will receive my order and on time and with secured packaging.

  Review of 4/4/22, following an experience of 3/15/22 by A A. *

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• 5 / 5

  

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  Love it

  Review of 4/4/22, following an experience of 3/22/22 by A A. *

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• 5 / 5

  

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  Super fast shipping , very easy to order .

  Review of 4/4/22, following an experience of 3/17/22 by A A. *

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• 5 / 5

  

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  I love KOHA! Best limited ingredient diet.

  Review of 4/4/22, following an experience of 3/22/22 by A A. *

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• 5 / 5

  

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  Great product

  Review of 4/4/22, following an experience of 3/15/22 by A A. *

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• 5 / 5

  

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  Arrived on time

  Review of 4/4/22, following an experience of 3/22/22 by A A. *

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• 5 / 5

  

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  Site is easy to use. I have been feeding this food to my dogs for years. When in Alexandria, VA, I purchased via a store. Now, in FL, I purchase via their website. The food is packaged well, with a long shelf-life. Delivery is always within a few days of my order. Overall, very pleased with the company and their product. Thank you!!

  Review of 4/4/22, following an experience of 3/13/22 by A A. *

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• 5 / 5

  

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  Cans always arrive protected in wrap with no dented cans

  Review of 4/4/22, following an experience of 3/13/22 by A A. *

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• 5 / 5

  

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  Great company. Website is easy to navigate. I received my order within 2 days!

  Review of 4/4/22, following an experience of 3/13/22 by A A. *

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• 5 / 5

  

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  The service and speed of my order is always excellent. Email response time is always great.

  Review of 4/4/22, following an experience of 3/13/22 by A A. *

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• 5 / 5

  

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  Website is user-friendly, descriptive, and I receive automated shipping updates. I can be assured my packages will arrive securely.

  Review of 4/4/22, following an experience of 3/8/22 by A A. *

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• 5 / 5

  

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  Website is user friendly, descriptive and checkout is efficient. I can be assured I will receive my secured package with real time shipping updates.

  Review of 4/4/22, following an experience of 2/22/22 by A A. *

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• 2 / 5

  

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  Took two bites and wouldn’t eat it. The smell of the food was a little too strong.

  Review of 4/4/22, following an experience of 3/13/22 by A A. *

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• 4 / 5

  

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  I ordered the sample pack. The kitties like the chicken shreds a lot. The also chowed down on the other flavors. I gv four stars because I hv an elderly cat (she’s 20) and she vomited up the rabbit pate. I probably should’ve stuck with the chicken for her because the chicken shreds gv her no trouble at all. Excellent food, quick delivery.

  Review of 3/24/22, following an experience of 3/8/22 by A A. *

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• 5 / 5

  

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  Easy to order, quick shipping.

  Review of 3/24/22, following an experience of 3/11/22 by A A. *

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• 5 / 5

  

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  Definitely a great food...unfortunately two of my dogs got diahhrea...all 4 dogs love it though.

  Review of 3/24/22, following an experience of 3/7/22 by A A. *

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• 5 / 5

  

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  My orders arrive surprisingly fast, and I love that.

  Review of 3/24/22, following an experience of 3/7/22 by A A. *

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• 5 / 5

  

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  Shipping is always super quick, cans are wery well packaged. My Kitty and me are very happy with you guys!

  Review of 3/24/22, following an experience of 3/9/22 by A A. *

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• 5 / 5

  

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  Fast delivery, all cans intact with no dents.

  Review of 3/24/22, following an experience of 3/9/22 by A A. *

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• 5 / 5

  

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  Great company to deal with. First class from beginning to end. My cat can only eat Rabbit & she loves it.

  Review of 3/24/22, following an experience of 3/8/22 by A A. *

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• 5 / 5

  

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  Shipping is VERY fast! My orders often go out the same day I place them. My dogs absolutely LOVE Koha food.

  Review of 3/24/22, following an experience of 3/7/22 by A A. *

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• 5 / 5

  

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  My cat loves the food she got kidney disease I chose what I thought was the best for her situation and so far she's doing well she had allergies and her fur was a disaster but now after some months her fur is beautiful again

  Review of 3/24/22, following an experience of 3/10/22 by A A. *

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• 5 / 5

  

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  Great poduct! My girl loves it

  Review of 3/24/22, following an experience of 3/10/22 by A A. *

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• 5 / 5

  

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  Great products and great service. They emailed just to be sure I made back to back orders and to 2 different addresses. I did, but glad they checked! My feline fuzzies loved their limited ingredient foods—chicken, rabbit, Turkey.

  Review of 3/24/22, following an experience of 3/8/22 by A A. *

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• 5 / 5

  

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  Excellent communication and shipping service.

  Review of 3/24/22, following an experience of 3/10/22 by A A. *

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• 5 / 5

  

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  Kohapet.com website is secure. It was easy to find the product I wanted. It was clear the quantity and price. I ordered two cases. The order was delivered to my home very promptly and in good condition. Shipping was free on my order. To get this kind of service I usually have to pay an exorbitant delivery fee. This company’s process around their product is excellent.

  Review of 3/24/22, following an experience of 3/7/22 by A A. *

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• 5 / 5

  

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  I started using your product when my daughter lost her beloved kitty Marlon after 17 years. She gave me his food that was left and my kitty Peter adores it. It is an excellent product and I absolutely love how quickly my orders arrive. Keep up the great work.

  Review of 3/24/22, following an experience of 3/11/22 by A A. *

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• 5 / 5

  

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  Great service - received quickly and packed very securely.

  Review of 3/24/22, following an experience of 3/7/22 by A A. *

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• 5 / 5

  

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  I’ve been using kohapet shreds for my chihuahua,he loves it🥰

  Review of 3/24/22, following an experience of 3/7/22 by A A. *

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• 5 / 5

  

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  Site easy delivery great

  Review of 3/24/22, following an experience of 3/7/22 by A A. *

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• 5 / 5

  

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  My cat loves this food! I like that it does not have a horrible smell like all canned foods do. The food looks amazing like human food. So glad I tried this!

  Review of 3/24/22, following an experience of 3/10/22 by A A. *

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• 5 / 5

  

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  I have always had great buying and shipping experiences with this company.

  Review of 3/24/22, following an experience of 3/6/22 by A A. *

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• 5 / 5

  

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  Great products & fast shipping!

  Review of 3/24/22, following an experience of 3/9/22 by A A. *

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• 5 / 5

  

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  Fast and accuratel shipment.

  Review of 3/24/22, following an experience of 3/3/22 by A A. *

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• 5 / 5

  

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  Website is easy to understand and order from, delivery is quick, packaged well and arrives in good condition

  Review of 3/24/22, following an experience of 3/6/22 by A A. *

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• 5 / 5

  

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  Great product, cats love it!

  Review of 3/24/22, following an experience of 3/3/22 by A A. *

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• 5 / 5

  

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  I've just recently starting to use these products for my Bulldog. Delivery is fast and the products are well-packaged.

  Review of 3/24/22, following an experience of 3/5/22 by A A. *

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• 5 / 5

  

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  My dogs love this food. They are 12 years old and it’s hard to find anything they will eat.

  Review of 3/24/22, following an experience of 3/3/22 by A A. *

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• 5 / 5

  

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  My cat is healthier on a Koha diet.

  Review of 3/24/22, following an experience of 3/3/22 by A A. *

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• 5 / 5

  

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  Fast shipping, good customer service!

  Review of 3/24/22, following an experience of 3/6/22 by A A. *

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• 3 / 5

  

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  My cats love it but it’s not really cheap at all as much of it is soup. Wish it came in larger size for the same price

  Review of 3/24/22, following an experience of 3/2/22 by A A. *

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• 5 / 5

  

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  Excellent high quality products for our white shepherd dog who has a sensitive intestinal system and a picky eater!

  Review of 3/24/22, following an experience of 3/1/22 by A A. *

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• 5 / 5

  

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  Received the sample cans very quickly.

  Review of 3/24/22, following an experience of 3/6/22 by A A. *

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• 5 / 5

  

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  The web site was easy to use and order and informative.

  Review of 3/24/22, following an experience of 3/4/22 by A A. *

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• 5 / 5

  

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  My picky Siamese licks her plate clean! Very happy with the high quality ingredients. All 3 cats love Kohapet!

  Review of 3/24/22, following an experience of 3/3/22 by A A. *

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• 5 / 5

  

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  Nice deals, great "clean" food for my cat

  Review of 3/24/22, following an experience of 3/6/22 by A A. *

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• 5 / 5

  

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  somehow I seem to have trouble adding to my managed account, outside of that every thing is super incl customer service,

  Review of 3/14/22, following an experience of 2/26/22 by A A. *

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• 5 / 5

  

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  5 stars!

  Review of 3/14/22, following an experience of 2/26/22 by A A. *

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• 5 / 5

  

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  Easy to navigate and find what I was looking for.

  Review of 3/14/22, following an experience of 2/28/22 by A A. *

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• 5 / 5

  

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  High quality food, I love that they let you purchase trial packs of the food instead of having to buy a whole case of a flavor, only to be stuck with it if your pet won’t eat it. I purchased a trial pack of each variety of cat food. This was hit or miss with my five cats. There were at least six different kinds that none of my cats would eat, (mostly the Poke Bowls), there were a few that some but not all would eat. After going through each flavor, I found four that my cats love. KOHA provides an easy way to experiment with different flavors and textures to see which ones are a match for my cats. The trial packs allowed me to find the four flavors that make my cats happy. I have since reordered those flavors and are happy to have found this brand. The duck pate has a 30 percent protein dry matter content, which is the highest level of protein my cat who has to be on a kidney diet is allowed. After hours of research, this is the ONLY cat food that is over the counter that I found with a protein content in the acceptable limit for a kidney diet and was happy to find it, as the prescription kidney diet wet food was not well received by my cat. That is what brought me to this brand. After reviewing their ingredients I decided to see if my other cats might like this brand, and was happy that they did! I have switched all of them over from Wellness and they are happy.

  Review of 3/14/22, following an experience of 3/1/22 by A A. *

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• 5 / 5

  

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  It's so difficult to find a top quality turkey product for cats made with healthy ingredients, so I was so happy to discover Koha and so far my 3 cats love it!!

  Review of 3/14/22, following an experience of 2/28/22 by A A. *

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• 5 / 5

  

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  Fast delivery and order was shipped complete.

  Review of 3/14/22, following an experience of 2/27/22 by A A. *

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• 5 / 5

  

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  Good ingredients, my cats love it

  Review of 3/14/22, following an experience of 2/28/22 by A A. *

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• 4 / 5

  

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  Both my dog and cat love the food, though lately my dog has started turning her nose up at the stews. It could just be that she got sick of them. However, I will say that the cans need better pull tops. Despite being pull-tab cans, you have to use a bottle opener or other flat metal object to get under the tab, and I've had about a half-dozen cans' tabs break completely off in the last few months. This would be a minor inconvenience if it weren't for the fact that the tops were clearly designed to be pulled off with the tab and not with a can opener, as I tried with a can opener and it was so difficult I sliced my finger trying to get it off. Overall, good pet food with great, minimal ingredients, but the can top design/quality could be improved.

  Review of 3/14/22, following an experience of 2/27/22 by A A. *

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• 5 / 5

  

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  I love the textures and ingredients of the food and my cats seem to really like it!

  Review of 3/14/22, following an experience of 2/25/22 by A A. *

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• 5 / 5

  

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  Loving the availability of the Poke Bowl all the time. The autoship is always punctual.

  Review of 3/14/22, following an experience of 2/25/22 by A A. *

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• 5 / 5

  

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  Great quality food, my cats love it. Fast delivery

  Review of 3/14/22, following an experience of 2/21/22 by A A. *

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• 5 / 5

  

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  Easy to use and find/order products

  Review of 3/14/22, following an experience of 2/24/22 by A A. *

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• 5 / 5

  

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  The whole site was very easy to use. They shipped the product out fast and it was very well packed to avoid damage!

  Review of 3/14/22, following an experience of 2/25/22 by A A. *

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• 5 / 5

  

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  I am very happy with Koha! My dog loves the food. Their customer service is great too.

  Review of 3/14/22, following an experience of 2/25/22 by A A. *

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• 5 / 5

  

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  Shipping was so fast! I really appreciated that.

  Review of 3/14/22, following an experience of 2/25/22 by A A. *

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• 5 / 5

  

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  My baby loves this chicken and there service is excellent!!

  Review of 3/14/22, following an experience of 2/22/22 by A A. *

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• 1 / 5

  

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  Cat wanted nothing to do with the food!

  Review of 3/14/22, following an experience of 2/20/22 by A A. *

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• 5 / 5

  

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  I knew what I wanted so it was easy to find. I think you have to try the real thing before you jury a website.

  Review of 3/14/22, following an experience of 2/21/22 by A A. *

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• 5 / 5

  

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  Good

  Review of 3/14/22, following an experience of 2/22/22 by A A. *

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• 5 / 5

  

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  My dog loves the food from Koha and having it shipped makes my life super easy.

  Review of 3/14/22, following an experience of 2/22/22 by A A. *

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• 5 / 5

  

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  Having a dog with ear issues that could be related to food allergies lead me to try Koha. Both of my dogs love it!

  Review of 3/14/22, following an experience of 2/21/22 by A A. *

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• 5 / 5

  

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  Awesome dog food! My picky husky loves this gourmet, yet simple, food.

  Review of 3/14/22, following an experience of 2/25/22 by A A. *

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• 5 / 5

  

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  Easy to order and FAST delivery.

  Review of 3/14/22, following an experience of 2/21/22 by A A. *

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• 5 / 5

  

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  My cat is a very very very picky eater and she loves this stuff!

  Review of 3/14/22, following an experience of 2/23/22 by A A. *

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• 5 / 5

  

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  I appreciate the way the website is set up, it made it very easy to shop for our kitties.

  Review of 3/14/22, following an experience of 2/16/22 by A A. *

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• 5 / 5

  

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  It's been difficult to figure out how to set up repeat orders with the 5% discount. Fortunately, so far I've found coupons to apply. I do not like having to prove I'm not a robot, and the nonsense with which picture has a bus (or whatever). Please get rid of that. I have an account, am a repeat customer. You know that, so please stop the robot Captcha nonsense.

  Review of 3/14/22, following an experience of 2/20/22 by A A. *

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• 5 / 5

  

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  Koha cat food has quality and my cats love the pate and shreds.

  Review of 3/14/22, following an experience of 2/16/22 by A A. *

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• 5 / 5

  

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  Received my order in one day

  Review of 3/13/22, following an experience of 2/17/22 by A A. *

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• 1 / 5

  

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  should have known that it contained carrot and pumpkin. My kitties refused to eat it.

  Review of 3/13/22, following an experience of 2/18/22 by A A. *

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• 5 / 5

  

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  have some trouble adding to my managed orders,however delivery and help are excellent. charly loves your stews. wish you would add a variety to order in the 24 cans.

  Review of 3/13/22, following an experience of 2/19/22 by A A. *

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• 2 / 5

  

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  My female cat will only eat a little bit - will give it to the dogs.

  Review of 3/13/22, following an experience of 2/16/22 by A A. *

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• 5 / 5

  

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  Very easy to order. Quick delivery.

  Review of 3/13/22, following an experience of 2/17/22 by A A. *

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• 5 / 5

  

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  Our dog is very picky with food and we have been using Koha wet food as a topper for her dry food ever since she was a puppy. This is the only way she will eat her dry food. We have to rotate the flavors after every can and we appreciate the variety that Koha offers.

  Review of 3/13/22, following an experience of 2/17/22 by A A. *

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