Customer reviews for kaiserwillys.com

4.8 / 5

Calculated from 2420 reviews obtained over the last 12 months

3687 reviews since 04/04/2018

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Customer reviews

  • 5 / 5
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    Kaiser Willys has for years provided me with very high quality parts and they are super responsive. Good website.

    Review of , following an experience of by TOM G.

  • 5 / 5
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    Great catalog selection, parts described well and super organized. Diagrams make for super easy replacements. I usually use catalog to find parts then order online. A very simple process. Order tracked by emails when recieved and shipped. Could not be any easier. Great company to deal with.

    Review of , following an experience of by MIKE S.

  • 5 / 5
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    Always easy to find what I need!

    Review of , following an experience of by JOHN W.

  • 5 / 5
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    Best site there is

    Review of , following an experience of by SCOTT S.

  • 5 / 5
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    Always great service and selection. Been using them for years and one of the go to sites I use regularly.

    Review of , following an experience of by MARK K.

  • 5 / 5
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    The quality of the parts were excellent… and delivered in very good time!

    Review of , following an experience of by TOM K.

  • 4 / 5
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    Shipping is a little high, but service is excellent

    Review of , following an experience of by JAY F.

    Answer by kaiserwillys.com
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    Thanks for the review, I appreciate the feedback. We do offer free shipping on all orders over $98. Just something to keep in mind for your next order.

  • 5 / 5
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    the parts were good quality. good return policy. fast shipping

    Review of , following an experience of by SCOTT A.

  • 5 / 5
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    Great selection of parts, excellent shipping times.

    Review of , following an experience of by DENNIS M.

  • 5 / 5
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    Serious dealing with small ignorable mistakes, which belongs to people. Thank you guys!

    Review of , following an experience of by PETR V.

  • 4 / 5
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    In the past your delivery time is excellent, navigation around the web-site is also perfect, my currant order is being delayed, due to unavailability, which I'm fine with. I would appreciate an up-date now and then to know I haven't been forgotten.

    Review of , following an experience of by TOM B.

    Answer by kaiserwillys.com
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    Thanks for the review. I really appreciate the kind words.

  • 5 / 5
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    Great job shipping and keeping me informed with progress!!

    Review of , following an experience of by MICHAEL W.

  • 5 / 5
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    Exellent service parts arrived in a week will be putting my big order in hopefully soon cheers greg

    Review of , following an experience of by GREG B.

  • 5 / 5
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    Super…..everything

    Review of , following an experience of by STAN C.

  • 5 / 5
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    I have had a very nice experience dealing with Kaiser Willys Jeep!

    Review of , following an experience of by HARVEY S.

  • 5 / 5
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    Bottom line - I recently got my hands on a 1942 GPW. It’s in great shape, I’m fine tuning it and Kaiserwillys has got everything I need. You make it easy. Thanks

    Review of , following an experience of by GEORGE H.

  • 5 / 5
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    as always a great place to find jeep parts for our old jeeps

    Review of , following an experience of by DEL C.

  • 3 / 5
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    I ordered my parts, I received my parts - nothing special

    Review of , following an experience of by BRUCE R.

    Answer by kaiserwillys.com
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    Sounds like you got your parts and everything was all set. Hopefully you will reconsider this review. A good review goes a long way in helping us out here. I just called and left you a message to see if we can help further. Please let me know.

  • 5 / 5
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    They are very knowledgeable and easy to work with and send my parts in a timely manner.

    Review of , following an experience of by JAMES M.

  • 5 / 5
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    On a few of my orders I had a few things missing or was put in a larger order that I was not aware of. When I called Mike he made every effort to get it straightened out. The parts selection and the availability of parts is amazingly large. New items in the “Take off” category are saving me from looking at junk yards too. Keep up the exemplary work. Thanks

    Review of , following an experience of by DARWIN H.

  • 5 / 5
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    The parking lamp sockets are a very good product!! They do need a little cleaning as they may be NOS, but easily done. Thank you for the fast shipping and great service! If you ever have any issues they are right there for you, they care!!!!! A big thanks goes to the Kaiser Willys team!!!!!!

    Review of , following an experience of by DAWN E.

  • 5 / 5
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    Always exactly what I ordered and delivered quickly.

    Review of , following an experience of by KEVIN M.

  • 5 / 5
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    As Always Mike excells at customer service. I cannot thank him enough.

    Review of , following an experience of by MICHAEL H.

  • 5 / 5
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    Fair prices. Very fast shipment. Very helpful "how to" videos. I have learned how to install parts that I never thought I could do.

    Review of , following an experience of by TIM C.

  • 5 / 5
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    By far the most complete inventory of vintage Jeep parts. The orders I place always arrive timely and accurately. The videos and diagrams they offer make sure I get the correct parts. They are always available and knowledgeable to answer questions when needed. Great company!

    Review of , following an experience of by MARK V.

  • 3 / 5
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    No gasket came with my fuel pump.

    Review of , following an experience of by WILLIAM T.

    Answer by kaiserwillys.com
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    I'm really sorry that the gasket was missed. In the future, please give us a call toll free if you ever have any issues so we can get them resolved for you immediately. Especially if you're missing a gasket. That way we can go over that the guys typically put the gasket on the fuel pump lever, so it doesn't get damaged in shipping. None the less, I will ship a gasket right out to you. Sorry for the issue. Thanks

  • 5 / 5
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    Great for finding obscure parts for old vehicles.

    Review of , following an experience of by JAMES S.

  • 5 / 5
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    Love Mike. He's super nice and patient and really knows what he's talking about.

    Review of , following an experience of by MARK G.

  • 5 / 5
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    Always have parts I need. Fast delivery and great quality.

    Review of , following an experience of by SCOTT S.

  • 5 / 5
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    The website is great, always get prompt sevice.

    Review of , following an experience of by ROBERT N.

  • 4 / 5
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    I bought all the parts I needed to rebuild my L-134. The parts are good quality and arrived quickly. However the parts were just tossed loose into the box. I was a bit disappointed when I saw the cam bearing loose, unwrapped and getting a little too friendly with the water pump and loose bolts

    Review of , following an experience of by JACK H.

    Answer by kaiserwillys.com
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    Thank you for the review. I will definitely have a talk with the guys about going a better job when it comes to packing. Those cam bearings need to be wrapped up to prevent scratching. Please let me know if there is anything I can replace or fix up for you. Thanks

  • 5 / 5
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    Great service, product, pricing and shipping

    Review of , following an experience of by STEVE K.

  • 5 / 5
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    Great folks and fast shipping!

    Review of , following an experience of by MIKE S.

  • 5 / 5
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    Kaiser Willys has the best stuff and the orders always come as expected. I’ve bought a lot of parts for my Jeeps here and will continue shop here.

    Review of , following an experience of by SHAUN K.

  • 5 / 5
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    Received orders, as advertised, in a timely manner.

    Review of , following an experience of by MARK M.

  • 5 / 5
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    Very good prices, Excellent communication, recommended for all your Willys parts.

    Review of , following an experience of by JORGE R.

  • 5 / 5
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    Good source for Jeep parts, great prices, fast shipping.

    Review of , following an experience of by JETT L.

  • 5 / 5
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    class act

    Review of , following an experience of by TONY M.

  • 5 / 5
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    Things were great with last order. Quick delivery, all parts look good! Thanks!

    Review of , following an experience of by JASON F.

  • 5 / 5
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    Very helpful and fast shipping, good quality parts!

    Review of , following an experience of by RANDY T.

  • 4 / 5
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    I think Kaiser Willys does a great job in providing costumers with as much of the necessary parts and pieces for putting a Willys vehicle together. I have noticed over the last couple of months some issues with shipping (missing parts and or damaged products) but they have been phenomenal in their response back and addressing the issue. Also, I have noticed some hardware sets not been fully accurate for the use like length of bolts and type of hardware). Other than that, I continue to sponsor their business, the availability of products and the ease of finding on their website what you need is just great!

    Review of , following an experience of by RICARDO M.

  • 5 / 5
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    Everything arrived as ordered. When you own a '41, KW is a life saver!

    Review of , following an experience of by JAMES T.

  • 5 / 5
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    Several questions with multiple items. They were very prompt and complete with helpful answers

    Review of , following an experience of by SKIP F.

  • 5 / 5
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    Friendly and knowledgeable service. I really appreciate that Kaiser Willys is able to stock very hard to find parts for T86 transmission and other Jeep parts. Being able to get these parts made the difference between being able to use my transmission or doing an expensive change to something different. Reasonable prices and fast shipping. Really close to a one-stop shop. Keep up the great work and thanks for your support.

    Review of , following an experience of by TREVOR B.

  • 5 / 5
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    Great selection of parts and everyone seems very knowledgeable. Have always received my parts in a timely manner.

    Review of , following an experience of by TIMOTHY M.

  • 5 / 5
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    Very good product, cost sure beats expensive OEM type cover and appears to work well, excellent packaging, quick shipment, recommend seller

    Review of , following an experience of by CLARK A.

  • 5 / 5
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    Easy to find what you are looking for, clear information regarding product, well laid out ordering process, and the quality of the products I've purchased from KaiserWillys have be first class.

    Review of , following an experience of by THOM M.

  • 4 / 5
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    Overall I am satisfied. The catalogue is super, and staff is helpful. My only difficulty was with a small parts kit for a Dana 18 1.25" that I received. When I was ready to install the intermediate gear, I found that the kit had 47 needle bearings and I needed 48 (2 rows of 24). I was able to choose the best needle out of the ones I had removed and continue my buildup to avoid delay. Other than that, very happy with the service and shipping. Quality of parts seems good.

    Review of , following an experience of by JASON F.

  • 5 / 5
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    Very good online store. Recommended.

    Review of , following an experience of by ERIK S.

  • 4 / 5
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    Ive ordered parts from kaiser many times and have been very satisfied, but on my last order i purchased a fluid hand pump for my cj3b. When it came in i realized it was a harbor freight tool, and was charged $9.00 more than what harbor freight would have charged. If the brand name would have been listed in the description I wouldn’t have purchased it from here. Its not a big issue and I’m not going to send it back.

    Review of , following an experience of by ROBERT K.

  • 5 / 5
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    Great company to work with.

    Review of , following an experience of by ROBERT P.

  • 5 / 5
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    Great and fast service, thx Cam Nixon for all your effort. Shipment to South Africa went well without a glitch

    Review of , following an experience of by REYNIER V.

  • 4 / 5
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    I have a Ford produced GPW and while KWJ has a great selection of products, I’ve always felt that the selection of F stamped parts is greatly limited. While the parts are interchangeable for GPW owners F stamped parts enhance the restorations. Attention to detail is paramount for some! Customer service is awesome for a question, for reference or help! The annual catalog is GREAT! Lots of information!

    Review of , following an experience of by JEFFREY V.

  • 5 / 5
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    As always, KW has provided the parts that I need to continue to restore my 1948 CL2A. Thank you

    Review of , following an experience of by GREGORY R.

  • 5 / 5
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    parts fit just like they should. Nice to have a company that provides these parts for older jeeps.

    Review of , following an experience of by DENNIS S.

  • 5 / 5
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    Parts were as ordered and shipped in a timely manner. Now I will be able to test their return policy as one item did not fit.

    Review of , following an experience of by EUGENE R.

  • 4 / 5
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    The web site is fairly straight forward, delivery of the order was timely, packaging was adequate to prevent damage. The body panels were of decent quality overall (requiring manageable massaging to fit). The one big disappointment was the 3/16” block of steel on the lower cowl panel in place of a stamped embossing.

    Review of , following an experience of by DENNIS R.

  • 5 / 5
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    Great service and fast shipping.

    Review of , following an experience of by PETER A.

  • 5 / 5
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    The team is always helpful, they have great easy to use website and they carry a large selection of parts at fair prices. Plus many parts are made in USA

    Review of , following an experience of by TIM S.

  • 5 / 5
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    My last order from Kaiserwillys.com was like all my previous orders, shipped on time with a fast delivery.

    Review of , following an experience of by STEPHEN S.

  • 5 / 5
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    Ordered a tub for my 65 cj5. I had it in less than two weeks in perfect shape. Best price i could find on the internet. I'm very happy and look forward to putting it together

    Review of , following an experience of by DION H.

  • 5 / 5
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    They have everything. Prices are great and the parts arrive quickly

    Review of , following an experience of by NICODEMUS G.

  • 4 / 5
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    Navigating their sit was Not super easy, but their delivery was very good but I was promised a Calander with my purchase that I never received

    Review of , following an experience of by JOHN Y.

    Answer by kaiserwillys.com
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    Thanks for the review. I would love to hear what issues you ran into navigating our website as we have put a lot of time into our search function trying to make it as easy as possible to find anything thing that you're looking for. Thanks

  • 5 / 5
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    thanks

    Review of , following an experience of by RONALD I.

  • 5 / 5
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    Excellent service and quality! Just waiting on my seat cushions and hardware! Thank you for being so knowledgeable and helpful.

    Review of , following an experience of by JEFF C.

  • 5 / 5
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    Ordered a couple items from Kaiser Willys, their help and quick service is a welcome service in todays world. Thanks

    Review of , following an experience of by DAVID C.

  • 5 / 5
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    Great parts and great service! I appreciate their good customer service.

    Review of , following an experience of by TOM H.

  • 5 / 5
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    Everything I need in one spot

    Review of , following an experience of by ROBERT R.

  • 5 / 5
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    KW is always very responsive by email and great to deal with. Thanks for the great customer service!

    Review of , following an experience of by KEITH R.

  • 5 / 5
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    The website is easy to navigate, easy to find the parts you need for specific models or years, and has tons of supportive information. They process your order quickly and get it shipped fast. Should you need to call, they answer and speak to you to address your question. I don’t return much but they are very receptive and understanding should you need to return a part. Finally the frequent discounts, and free shipping on orders over a specified amount also help me to give a five star review.

    Review of , following an experience of by TATUM C.

  • 5 / 5
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    Always the best parts at great prices!!

    Review of , following an experience of by ROBERT M D.

  • 5 / 5
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    They are the Aircraft Spruce of Jeep parts -they have it all! Plus shipping is very fast

    Review of , following an experience of by JOHN H.

  • 5 / 5
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    Have a old Kaiser and all the parts we have order have been spot on.

    Review of , following an experience of by JAMES M.

  • 5 / 5
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    na na

    Review of , following an experience of by DAVE R.

  • 5 / 5
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    KW always delivers what we expect. Excellent to do business with

    Review of , following an experience of by DAN C.

  • 5 / 5
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    Good inventory of parts at reasonable prices. Excellent customer service.

    Review of , following an experience of by DAVID S.

  • 5 / 5
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    They had what I needed for my Willys.

    Review of , following an experience of by KEN C.

  • 5 / 5
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    wide selection of parts and quick shipping

    Review of , following an experience of by KIRK P.

  • 5 / 5
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    Kaiser continues to amaze me! They have everything I need at a fair price. Place your order and start looking down the street. Your order will be on your doorstep before you know it. Thank You, Kaiser Willys Team!

    Review of , following an experience of by JOE J.

  • 5 / 5
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    Easy, reliable.

    Review of , following an experience of by DONNA S.

  • 5 / 5
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    Right parts, great price and fast shipping, what else is there.

    Review of , following an experience of by JARRETT S.

  • 5 / 5
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    I've been using these guys for years! They are easy to deal with, reasonably priced and when you do have a question or issue, you pick up the phone and have a human to talk to. They have never let me down!

    Review of , following an experience of by KRIS M.

  • 5 / 5
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    Ordered a bunch of engine parts. The gasket kit was on back order. I called to find out how long of a wait. Turns out it was only a day later than the rest of the order. Friendly service and quick turnaround around. It was nice to have a real catalog to look at along with the convenience of ordering online. I’m sure I’ll be buying more parts soon 47 CJ-2A

    Review of , following an experience of by SCOTT I.

  • 5 / 5
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    We have used your site a few times now since our family got a '59 willys at Christmas and it has been a great experience. The gas tank we got fit perfectly and we just did an exhaust as well.

    Review of , following an experience of by WILLIAM H.

  • 5 / 5
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    Nothing to say, went great

    Review of , following an experience of by JARRETT S.

  • 5 / 5
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    I have ordered a lot from them. Always helpful and quick shipping.

    Review of , following an experience of by MARVIN S.

  • 5 / 5
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    These guys are pretty great. Always helpful if you need advice and very prompt on shipping as well.

    Review of , following an experience of by RAY S.

  • 5 / 5
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    KWJ was very attentive and reached out to make sure I received parts that were compatible with my custom configuration. Will be purchasing all future parts at KWJ

    Review of , following an experience of by GRAHAM T.

  • 5 / 5
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    Customer service is great. Parts came on time and fit as promised

    Review of , following an experience of by KEVIN R.

  • 5 / 5
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    i have purchassed jeep parts from Kaiser willys for years ,always great service ,quick ship ,and returns are hassle free.

    Review of , following an experience of by AL D.

  • 5 / 5
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    Everything I purchase is of high quality and quickly Processed and shipped. I get everything in a very timely fashion great place

    Review of , following an experience of by DAVID M.

  • 5 / 5
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    Good parts at a reasonable price with excellent support should a question come up.

    Review of , following an experience of by GLEN A.

  • 5 / 5
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    the delivery was fast and the parts worked great!

    Review of , following an experience of by ALISTIAR C.

  • 5 / 5
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    as. usual everything is what I ordered and shipping is fast.

    Review of , following an experience of by FRANK N.

  • 5 / 5
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    Kaiser Willys is the first place I go for parts & knowledge while rebuilding my Willys Truck. This place is phenomenal! Not only do they have parts & accessories you need (& if they don’t, they will help you find them!), they have an uncanny amount of knowledge that they are willing to share that’s either a phone call or YouTube video away. Recently, Mike & Cam really came through for me; exemplifying wonderful customer service! I can’t thank these gentlemen enough. They have my business for life!

    Review of , following an experience of by JEREMY C.

  • 5 / 5
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    great

    Review of , following an experience of by JIM D.

  • 3 / 5
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    The process of requesting the order has not been succesful. I ordered a restoration kit of the fuel pump (50 ~$) and I asked the cost of shipping and never got the answer. However I went on with the order. When I was informed that the cost of shipping to Spain was 132 $ I was really surprised. I had also to pay additionally 45 $ for the taxes in Spain. So, an order of 50 has been 3 times more costly to me. It was my fault no insiting about the shipping. However Kaiser Willys should say the cost of shipping from the beginning.

    Review of , following an experience of by XAVIER T.

    Answer by kaiserwillys.com
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    Thanks for the review. We appreciate all feedback, good or bad as it helps us get better as a company. When it comes to international orders, we do have to reach out to the customer for payment of the shipping amount. Since we offer over 8K parts all different sizes and weights, it's just about impossible for us to figure out shipping cost at the time of the order. The shipping cost has to be calculated by the dimensional weight of the order (size and weight of the shipping box). I show that we emailed you the day that you placed the order with the shipping cost and needed to you reply with payment. If you ever have any questions, please don't hesitate to email me directly - mike@kaiserwillys.com. Thanks again.

  • 5 / 5
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    Good prices and fast shipping.

    Review of , following an experience of by DAVID O.

  • 5 / 5
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    I’m in the process of restoring two old jeeps … a 1944 GPW and a 1948 CJ2A. I’ve ordered numerous parts from Kaiser Willys and been impressed with their prompt assistance … more importantly I’ve made numerous phone calls to them to ask them questions and they’ve been extremely helpful every time. Thank you Jason and others who have given me their time and valuable advice. MWR (Utah)

    Review of , following an experience of by JEFF M.

  • 5 / 5
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    great service all around

    Review of , following an experience of by JIM D.

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