Customer reviews for kaiserwillys.com

Customer reviews

• 5 / 5

  

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  I just received several repair parts to keep my CJ3A running and in good shape. I am very pleased with the quality of the parts and in particular, I like the Question and Answer and Videos on the website in the parts section that details how to and gives answers that one might encounter when working on these old Jeeps. Great website and great parts! I highly recommend.

  Review of 1/11/25, following an experience of 12/6/24 by MERLYN B.

• 5 / 5

  

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  Good US made products and fast shipping. Thank you!

  Review of 1/11/25, following an experience of 12/12/24 by CHRISTIAN M.

• 5 / 5

  

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  Excellent to do business with!!!

  Review of 1/11/25, following an experience of 12/13/24 by WILLIAM J.

• 5 / 5

  

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  They called me to tell me my order would be a little late due to back ordering the light bulbs.

  Review of 1/11/25, following an experience of 12/13/24 by GLEN L.

• 5 / 5

  

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  The right parts and they got them to me fast

  Review of 1/11/25, following an experience of 12/12/24 by DAVID S.

• 5 / 5

  

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  The website is easy to navigate and the costumer service has been great, with a slight mix-up in my last order from them i don't think it would be possible to sort out faster than they did.

  Review of 1/11/25, following an experience of 12/11/24 by WILLIAM F.

• 5 / 5

  

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  Extremely efficient process and quick shipping!!!!

  Review of 1/11/25, following an experience of 12/6/24 by LOUANN E.

• 5 / 5

  

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  Kaiser Willys is always prompt, always professional, and up to date on my orders. Sometimes items are out of stock but they always let me know and seem to get them back in stock quickly.

  Review of 1/11/25, following an experience of 12/13/24 by SCOTT M.

• 5 / 5

  

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  I have been dealing with Kaiser Willys for several years. I have ordered both directly from their website and from their customer service people. Always been very helpful and knowledgeable. I couldn't have worked on my 3 old Jeeps without their help.

  Review of 1/11/25, following an experience of 12/14/24 by ANTHONY F.

• 5 / 5

  

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  I placed several orders and all parts where correct and shipped promptly. I also requested help from Mike by phone and he was very helpful in solving my problem. Highly recommend them.

  Review of 1/11/25, following an experience of 12/9/24 by RICHARD C.

• 5 / 5

  

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  I purchased a new tailgate for my 1963 CJ5. The original tailgate was beyond repair. The purchase process was simple, with easy to follow instructions. The tailgate was exactly what I wanted. It looked like the original, and was a perfect fit. A quality product.

  Review of 1/11/25, following an experience of 12/12/24 by WILLIAM S.

• 5 / 5

  

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  Always love the calenders! Helps me remember my willys.

  Review of 1/5/25, following an experience of 12/8/24 by GLENN S.

• 5 / 5

  

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  Kaiser Willys website, the entire shopping process and the delivery are oustanding, Shopping is very easy, nothing more to add.

  Review of 1/5/25, following an experience of 12/10/24 by GABE P.

• 5 / 5

  

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  Great company

  Review of 1/5/25, following an experience of 12/9/24 by KURTIS H.

• 5 / 5

  

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  good job keep up the good work

  Review of 1/5/25, following an experience of 12/11/24 by TOM S.

• 5 / 5

  

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  Best company EVER to do business with. I have nothing but praise for these people.

  Review of 1/5/25, following an experience of 12/21/24 by KENDALL K.

• 5 / 5

  

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  Very satisfied with parts; have purchased floor pans, rockers, bedside steps, trim pieces, and window/glass seals. I managed a restoration shop currently restoring a 1948 Truck, finished a 1953 Truck last year and will be working on a flat fender military jeep next year. I will continue to source all my new parts from Kaiser Willys.

  Review of 1/5/25, following an experience of 12/9/24 by RYAN L.

• 5 / 5

  

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  This was my second order. Shipping is fast. Quality of parts is outstanding. The deeper I get into this restoration, the more orders there will be.

  Review of 1/5/25, following an experience of 12/9/24 by BRADFORD B.

• 5 / 5

  

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  Great product - Great service ! Thanks

  Review of 1/5/25, following an experience of 12/9/24 by WILLIAM M M.

• 5 / 5

  

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  Informa.cões, entrega, embalagens perfeitas.

  Review of 1/5/25, following an experience of 12/8/24 by MAURICIO W.

• 5 / 5

  

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  Easy website to navigate. Very good prices. Parts are of very good quality.

  Review of 1/5/25, following an experience of 12/6/24 by MIKE L.

• 5 / 5

  

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  Help is always available.

  Review of 1/5/25, following an experience of 12/5/24 by RONALD B.

• 5 / 5

  

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  I've reviewed Kaiser Willys multiple times, it's always they same. They're reliable, competitively priced, friendly and knowledgeable staff and super fast shipping.!

  Review of 1/5/25, following an experience of 12/6/24 by PHILLIP S.

• 5 / 5

  

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  This is n excellent resource for information on my 1950 Willys pickup as well as parts.

  Review of 1/5/25, following an experience of 12/5/24 by DENNIS W.

• 5 / 5

  

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  Kaiser Willys sells all the jeep parts I need to maintain my Willys in top condition. It is better than 30 years ago, The service is quick and communication is the best. They always have an actual person the pickups the phone and answer my questions regarding my orders.

  Review of 1/5/25, following an experience of 12/7/24 by JUAN Z.

• 5 / 5

  

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  I was very happy with the quality of my parts and will be ordering again

  Review of 1/5/25, following an experience of 12/3/24 by PAULINE G.

• 5 / 5

  

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  An amazing selection of parts, their service is wonderful. Their shipping is quick and their prices are very fair. What more to say?

  Review of 1/5/25, following an experience of 12/6/24 by GLENN A.

• 5 / 5

  

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  I'm a vintage Jeep nut and there aren't many calendars that feature old classic jeeps . I have an old CJ7 and I wish I had a few other old Jeeps so I look forward to ordering Kaiser Willys new calendar each year . You can't go wrong.

  Review of 1/5/25, following an experience of 12/7/24 by JAMES D R.

• 5 / 5

  

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  ordered front springs for our 1956 cj5 bolted right in with no problem at all !

  Review of 1/5/25, following an experience of 12/8/24 by DENNIS S.

• 5 / 5

  

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  I received everything I ordered in a timely manner. I also called Kaiser first to make sure I was ordering the correct part and they had the answer.

  Review of 1/5/25, following an experience of 12/5/24 by TOM R.

• 5 / 5

  

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  Good company, Quality Parts and excellent customer service. CJ3B I'll use them again. California

  Review of 1/5/25, following an experience of 12/2/24 by MICHAEL C.

• 5 / 5

  

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  Great photos at a fair price .

  Review of 1/5/25, following an experience of 12/2/24 by DAN B.

• 5 / 5

  

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  Have ordered 2 years in a row fir Christmas gift - great service and received in timely manner

  Review of 1/5/25, following an experience of 12/7/24 by SUSAN H.

• 5 / 5

  

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  Has everything we need. Orders delivered fast.

  Review of 1/5/25, following an experience of 12/5/24 by ANGIE H.

• 4 / 5

  

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  The website is excellent except you never know when an item is out of stock. If that feature could be added it would be a 5 star site.

  Review of 1/5/25, following an experience of 12/5/24 by JAMES R.

  Answer by kaiserwillys.com

  

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  Hey James, thanks for the feedback. If we are, unfortunately, out of stock on any item, we always email right away letting you know. Sometimes that email ends up in the spam folder if you didn't receive one from us so I'm sorry if you didn't see one from us. Again, thanks for the feedback and please let us know if there is ever anything we can do for you.

• 5 / 5

  

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  Quality parts with prompt delivery

  Review of 1/5/25, following an experience of 11/20/24 by ROY N.

• 5 / 5

  

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  Mike called and took care of the problems I was having. Good customer service.

  Review of 1/3/25, following an experience of 11/30/24 by MICHAEL H.

• 5 / 5

  

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  Very pleased bought a gas tank arrived with a dent called them just to let them know in case it leaked they immediately sent out a other one no questions asked and didn't even have to send damaged one back. They definitely take care of there customers that's hard to find now days they definitely earned my business I'll be ordering more from them in the near future

  Review of 1/3/25, following an experience of 12/4/24 by TRAVIS M.

• 5 / 5

  

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  AS Always a very helpful staff.

  Review of 1/3/25, following an experience of 12/3/24 by MICHAEL H.

• 5 / 5

  

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  Very good technical support before final ordering.

  Review of 1/3/25, following an experience of 12/5/24 by KLAUS N.

• 5 / 5

  

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  As usual, Kaiser Willys has everything I need for my 1948 CJ2A at a reasonable price and speedy delivery. THANK YOU, Kaiser Willys!

  Review of 1/3/25, following an experience of 11/29/24 by JOE J.

• 5 / 5

  

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  very knowledgeable people plus answer all the question that are ask of them. there producer is top notch in everyway

  Review of 1/3/25, following an experience of 12/4/24 by SHAWN A.

• 5 / 5

  

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  EXCELLENT CUSTOMER SERVICE. RECIEVED EVERYTHING WE ORDERED. WILL RECOMMEND TO OTHERS.

  Review of 1/3/25, following an experience of 12/4/24 by JIMMIE A.

• 5 / 5

  

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  Quality parts and a good company to do business with

  Review of 1/3/25, following an experience of 12/4/24 by DAVID R.

• 5 / 5

  

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  Good fast

  Review of 1/3/25, following an experience of 12/4/24 by MARK T.

• 5 / 5

  

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  Parts fit perfect. Shipping is fast. Will be using them for all my old Jeep needs!!!!

  Review of 1/3/25, following an experience of 12/4/24 by FRANK S.

• 5 / 5

  

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  Thanks so much for offering hard to find parts!!!

  Review of 1/3/25, following an experience of 12/5/24 by LYNN B.

• 5 / 5

  

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  Excellent. Still have not received catalog.

  Review of 1/3/25, following an experience of 11/29/24 by JIM W.

• 5 / 5

  

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  Mike has always rendered excellent service. I especially appreciate his knowledge on parts that I need for my restoration business. My business depends all the help that it can get. Most often so many parts are missing in a project that I depend on his knowledge of the vehicle to determine what I need to replace. Stay strong !.

  Review of 1/3/25, following an experience of 12/5/24 by DONALD K.

• 5 / 5

  

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  Got the same part here for $50 less here. Shipping was quick enough for me.

  Review of 1/3/25, following an experience of 12/3/24 by CASEY P.

• 5 / 5

  

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  Excellente attendance.

  Review of 1/3/25, following an experience of 12/3/24 by POMPEU E.

• 5 / 5

  

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  Excellent customer service and products. They ship quickly, and responds to emails immediately!! Awesome find for us!!

  Review of 1/3/25, following an experience of 12/3/24 by TIMOTHY Z.

• 5 / 5

  

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  I ordered a set of tail light covers for our 54 Willys wagon. The quality is good, and they were shipped quickly.

  Review of 1/3/25, following an experience of 12/3/24 by DERECK F.

• 5 / 5

  

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  Kaiser Willy’s customer service has been awesome. I have a return to still yet get to them, but they are responsive and helpful

  Review of 1/3/25, following an experience of 12/3/24 by LUKE O.

• 5 / 5

  

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  Fast shipping and everything ordered received. Great company to deal with.

  Review of 1/3/25, following an experience of 12/3/24 by CHARLES F.

• 5 / 5

  

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  This business always comes through with th he correct parts. And in a timely manner

  Review of 1/3/25, following an experience of 12/3/24 by MICHAEL M.

• 5 / 5

  

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  Great easy people to deal with!

  Review of 1/3/25, following an experience of 12/3/24 by SANDRA W.

• 5 / 5

  

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  Great all around company!

  Review of 1/3/25, following an experience of 12/3/24 by BRADLEY M.

• 5 / 5

  

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  Everything is OK. I can only recommend.

  Review of 1/3/25, following an experience of 12/3/24 by RUDOLF B.

• 4 / 5

  

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  It was good fast delivery

  Review of 1/3/25, following an experience of 12/2/24 by CURTIS C.

• 4 / 5

  

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  This order has gone a bit AWO in the processing. Had several orders over the years and never had an issue before, lets blame it on Xmas rush

  Review of 1/3/25, following an experience of 11/29/24 by COLIN B.

• 4 / 5

  

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  Nice product little pricy. Good quality thank you

  Review of 1/3/25, following an experience of 11/24/24 by DAVID A.

• 5 / 5

  

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  Good selection fast delivery

  Review of 1/3/25, following an experience of 11/30/24 by JASON J.

• 5 / 5

  

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  Great company, on time delivery with quality products. They have just about anything you need to restore a Willys vehicle. Highly recommend this company!

  Review of 1/3/25, following an experience of 11/25/24 by KENT W.

• 5 / 5

  

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  Finally have a good place to order parts for my 1970 CJ5. Far price, good parts.

  Review of 1/3/25, following an experience of 12/2/24 by TERRY Y.

• 5 / 5

  

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  Kaiser-Willy’s is the best!,every time I call it’s over and the top service and advice.I own a 1965 CJ5 that still runs great because of these guys!

  Review of 1/2/25, following an experience of 12/2/24 by SCOTT S.

• 5 / 5

  

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  As always super to deal with . Fast shipping , Excellent product , Good communication . AAAAAA

  Review of 1/2/25, following an experience of 12/2/24 by WALTER T.

• 5 / 5

  

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  Excellent source for CJ2A components. I have been buying here for nearly 45 years

  Review of 1/2/25, following an experience of 12/3/24 by DAVID W.

• 5 / 5

  

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  I have ordered many parts from them and never a issue

  Review of 1/2/25, following an experience of 12/2/24 by LOGAN C.

• 5 / 5

  

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  great company to buy Willys parts. Always helpful when I call for information. I have restored a 50 Jeepster, 49 pickup, 53 pickup, 65 cj5, and a 64 wagon. I have never received a bad part or even the wrong part.

  Review of 1/2/25, following an experience of 12/2/24 by RON R.

• 5 / 5

  

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  Very knowledgeable and provides the widest variety of parts that I have found in the 55 years of owning my jeep.

  Review of 1/2/25, following an experience of 12/2/24 by SCOTT G.

• 5 / 5

  

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  Always an easy and fast order. Helpful when you call them.

  Review of 1/2/25, following an experience of 12/2/24 by GREGORY U.

• 5 / 5

  

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  Fantastic selection of parts and modifications for what are technically very rare vehicles. The fact this place exists, has that selection and even has many supportive videos is a absolute blessing to the vintage Jeep owner.

  Review of 1/2/25, following an experience of 12/2/24 by ROD C.

• 5 / 5

  

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  Fast shipping! Right parts. KW has always done right by me, with over 10 orders.

  Review of 1/2/25, following an experience of 12/2/24 by ROB G.

• 5 / 5

  

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  Fast shipping, parts are great and support is always top notch

  Review of 1/2/25, following an experience of 12/2/24 by MARK F.

• 5 / 5

  

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  Wonderful customer service--I screwed up my order (yes, completely my fault) and Kaiser Willys fixed everything with a simple phone call (yes, you get to speak to a real person)--got me the right part, and authorized an RMA to return the wrong part I ordered--simple. Best part though was they shipped me the correct part immediately, so that I wouldn't have to wait. Thanks KW - you guys are the best!

  Review of 1/2/25, following an experience of 12/2/24 by DANIEL G.

• 5 / 5

  

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  Excellent parts and service.

  Review of 1/2/25, following an experience of 12/2/24 by WILLIAM R.

• 5 / 5

  

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  Always reliable and accurate.

  Review of 1/2/25, following an experience of 12/1/24 by RICK F.

• 5 / 5

  

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  Kaiser Willys is the go-to for vintage Willys and Jeep parts, (including Jeepsters, pickup trucks, station wagons and Commandos). They have a comprehensive parts inventory and can literally build a Willys Jeep from scratch. They cheerfully offer advice and friendly service, and are super easy to work with. Whether you are a novice or an expert, the Kaiser team will go above and beyond get your vehicle back on the road. Love these guys! AAA Sincerely, Daniel

  Review of 1/2/25, following an experience of 12/2/24 by DANIEL S.

• 1 / 5

  

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  Purchased Calendar online then was advised later that they could not ship / post.

  Review of 1/2/25, following an experience of 12/2/24 by AMEENDRA M.

  Answer by kaiserwillys.com

  

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  We emailed you that the shipping rates to New Zealand via UPS international rate were going to be over $125 to see what you wanted to do for a $10 calendar. Obviously given your review you do not want the calendar. We will take care of this now for you and cancel it. Hopefully you will reconsider your review. This is not our fault on the international shipping rates. We are always happy to help out. Please let me know.

  Answer by Ameendra M.

  

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  Hi, Just to correct the facts, the shipping rates were given after the calendar was purchased, not during the purchase transaction. Very disappointed to see that no effort was made to send by normal post.

  Show exchanges Hide exchanges
• 5 / 5

  

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  A knowledgeable team and great products. My first stop for all my Willys parts.

  Review of 12/30/24, following an experience of 12/1/24 by COLIN B.

• 5 / 5

  

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  Great to do business with!

  Review of 12/30/24, following an experience of 11/30/24 by JEFF L.

• 5 / 5

  

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  Great guys to deal with!

  Review of 12/30/24, following an experience of 12/1/24 by CHARLES B.

• 5 / 5

  

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  No matter what you need KaiserWillys always has it or has options and are very helpful when you have questions!

  Review of 12/30/24, following an experience of 11/30/24 by ANDREW C.

• 5 / 5

  

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  Great catalog

  Review of 12/30/24, following an experience of 12/2/24 by DAN R.

• 5 / 5

  

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  all good

  Review of 12/30/24, following an experience of 11/30/24 by GLEN B.

• 5 / 5

  

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  Web site was easy order came fast ! Customer service was help!

  Review of 12/30/24, following an experience of 11/30/24 by DIANE G.

• 5 / 5

  

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  I was able to find the parts that I need to restore my Jeep and always get a quick helpful person on the phone responding to my questions.

  Review of 12/30/24, following an experience of 11/30/24 by JUAN Z.

• 5 / 5

  

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  I have a 1951 Willys M38. Kaiser Willys has never failed to have whatever part I need for it. Parts have been good quality and are usually shipped quickly.

  Review of 12/30/24, following an experience of 11/30/24 by DAVID B.

• 5 / 5

  

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  As advertised, Really a quality product,

  Review of 12/30/24, following an experience of 11/29/24 by GARY B.

• 5 / 5

  

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  Lots of help verifying the correct parts to be ordered and it is appreciated.

  Review of 12/30/24, following an experience of 12/1/24 by PATRICK R.

• 5 / 5

  

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  Website is easy to navigate. Largest selection of parts available on any one site. Pricing is comparable and quality is top notch.

  Review of 12/30/24, following an experience of 12/1/24 by SCOTT S.

• 5 / 5

  

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  Fast shipping, great parts, and on the rare occasion when something is wrong; it is resolved with a no hassle phone call.

  Review of 12/30/24, following an experience of 11/30/24 by T.W. U.

• 5 / 5

  

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  I ordered a service manual and received it promptly.

  Review of 12/30/24, following an experience of 11/29/24 by DAVID P.

• 5 / 5

  

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  Always able to source the correct parts.

  Review of 12/30/24, following an experience of 11/29/24 by JEREMIAH C.

• 5 / 5

  

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  The people are always very responsive, ready to help, but somethings the parted ordered are not available.

  Review of 12/30/24, following an experience of 11/28/24 by TUSHAR S.

• 5 / 5

  

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  Excellent selection of parts and great service and fast shipping.

  Review of 12/30/24, following an experience of 11/29/24 by JOSEPH A.

• 2 / 5

  

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  The control arm repair kit I received did not contain all the parts shown on the website.

  Review of 12/30/24, following an experience of 11/29/24 by S L. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  shipping should be 50dollars instead of 100dollars I probably buy more items

  Review of 12/30/24, following an experience of 11/29/24 by AL C.

  Answer by kaiserwillys.com

  

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  Thanks for the review. We appreciate all feedback, good or bad as it helps us get better as a company. I just looked your account over and could not find an order that you would be referring too. We try to stay very competitive on all pricing including our shipping cost. Being that you're located in one of the lower 48 states, you have received free shipping on all your order except one that was under $98. If you ever have any questions, please don't hesitate to give us a call toll free so we can make sure you're all set. Thanks again

• 5 / 5

  

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  The selection is unmatched. Customer service is top notch. Hopefully I can return some parts after the build!

  Review of 12/28/24, following an experience of 11/29/24 by THOMAS Y.

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