Customer reviews
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The tea is of good quality.
Review of , following an experience of by BORIS P. *
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The email option for out of stock products is great.
Review of , following an experience of by ALEXANDRA Z.
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Everything was excellent.
Review of , following an experience of by ALES V.
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Good, easy to navigate.
Review of , following an experience of by EMMA C.
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Everthing worked out just perfect. I ordered Kusmi Grand Hotel, and it is stunning.
Review of , following an experience of by MILJA N.
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Not a very dynamic or interesting site
Review of , following an experience of by STEPHEN S.
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It was easy to order. And there were no delivery costs to Belgium if I ordered for a certain amount.
Review of , following an experience of by MAURA N.
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Excellent tea.
Review of , following an experience of by DARIA O.
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Ok site
Review of , following an experience of by MARI M.
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Not easy to use, but it did work
Review of , following an experience of by TOM J.
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content
Review of , following an experience of by JAN V.
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Website easy to browse, very happy with the Welcome offer to get free shipping on my first order to the UK past a certain amount
Review of , following an experience of by VINCIANE H.
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Site is ok
Review of , following an experience of by SERHII H.
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Great
Review of , following an experience of by ERIKA G.
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Good and orderly overview
Review of , following an experience of by PEGGY D.
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All quick and easy from order to delivery. Got my favourite tea delivered to Finland in just a couple of days!
Review of , following an experience of by ANNA D.
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Now it was essy.
Review of , following an experience of by RAILI K.
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the tea is excellent! I always order my teas on Kusmi tea site and I've never had any problems! Customer service great!
Review of , following an experience of by SAMANTA J. *
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Great selection, quick delivery, and of course the most delicious teas!!
Review of , following an experience of by BV DR JAN B.
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I like your teas. I use it often as presents.
Review of , following an experience of by ADRIANA B.
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Very easy to navigate and a customer can easily browse while the products are stored in the cart. Descriptions on ‘non tea’ items should be better described.
Review of , following an experience of by ALIVIA D. *
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I like the tea a lot as they have very original and nice tasting flavors. They are somewhat more expensive, but I like to spoil myself from time to time.
Review of , following an experience of by NADINE V.
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Great website. Easy to navigate and excellent selection for a Great cup of tea.
Review of , following an experience of by KATJA S.
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Nothing special
Review of , following an experience of by JELENA D.
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Easy to navigate
Review of , following an experience of by SHALEENAH R.
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Great site!
Review of , following an experience of by CIPRIAN P.
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Navigation btw shopping bag and site not always clear
Review of , following an experience of by PRISCILLA S. *
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It was quite difficult to find what I wanted, which was loose tealeaves, not in a tin. Eventually I got there by searching for 'refills'. During payment the process simply stopped, with no sign that the site was active. I returned to my basket and went through the payment process again. This time it seems to have gone through, although I didn't enter anything differently. Now I hope I haven't paid twice. The review process is poor, I can't fill in all the field since I haven't yet had my delivery. And the missing fields are not marked in red, as they should be, they are marked in orange. So I took off another star.
Review of , following an experience of by HILLARY P. *
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Fast delivery as always
Review of , following an experience of by VUKELIC G.
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Sometimes diffucult to go back to the product, but an excellent site anyway.
Review of , following an experience of by MIGUEL R.
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The site does its job well. I wanted teabags, since I bought tea supplies for the office and the ease of use was a priority. I found easily what I was looking for, and had no problems whatsoever, all the way to checkout Design is nice too!
Review of , following an experience of by VASILEIOS C.
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very good
Review of , following an experience of by ASTRID B. *
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The site is actually a bit complicated to use. Some more filtering opti9ns would be welcomed
Review of , following an experience of by ZITA T.
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Easy shopping, perfect products
Review of , following an experience of by JOYCE P.
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Perfect!
Review of , following an experience of by JUDIT C.
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Very nice and easy to follow.
Review of , following an experience of by MABLE K. *
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The site is easy to navigate; make sure you choose what container you want your tea in; the refill pouches are good value; order the tins the first time, then the refills after that
Review of , following an experience of by ANTONIA G.
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I’m more than happy about Kusmi service and products.
Review of , following an experience of by LAINE B.
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Hello I would like to inform you that the 1 of the 3 packages it was torn up which probably became from the courier but all the athens was very nice!
Review of , following an experience of by CHRISTINA P.
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Quick delivery!
Review of , following an experience of by EVELINE N.
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I had high expectations. Some of the teas were a disappointment. Most were just plain tea with essence flavorings, not real ingredients that give flavor. I think there should be a mention of this.
Review of , following an experience of by HEIDI P.
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Delicious tea as always - I love the variety! The ordering process online is simple and easy. Delivery was also pretty quick.
Review of , following an experience of by SASHA S.
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Excellent quality and fast delivery!
Review of , following an experience of by ELKA I.
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Order went well from purchase to delivery.
Review of , following an experience of by SHALANA W.
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I have never received the samples that I have ordered
Review of , following an experience of by DONNIE H. *
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Very happy with kusmi tea
Review of , following an experience of by MAITE W.
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Hey. A good experience. Thank you.
Review of , following an experience of by GEORGE C.
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Great quality and service
Review of , following an experience of by EUGENIA W. *
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The advent I ordered has a great selection of teas and fun to explore.
Review of , following an experience of by EKATERINA G.
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EXCELLENT
Review of , following an experience of by ANNA T.
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I was very excited about the tea and mug I had ordered. After some delay the package finally arrived. The tins were bruised so won’t be able to use them later. On top of that: my mug wasn’t in there. When asked about it, they simply responded that it had never been in stock so it was a mistake on their website. So yeah overall experience was terrible!
Review of , following an experience of by ANN-SOPHIE V.
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Excellent tea. Sometimes it takes a while before your order is out for shipping.
Review of , following an experience of by MATILDE D. *
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The site could benefit from better design
Review of , following an experience of by RADU P.
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The site is easy to navigate and locate what I needed
Review of , following an experience of by DAVE W. *
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excellent products. I love a cup of tea with those excellent flavors
Review of , following an experience of by ROSA N.
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The website is well laid out and easy to use.
Review of , following an experience of by CHRISTOPHER M.
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Colourful and clear
Review of , following an experience of by IEVA S.
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Beautiful overview
Review of , following an experience of by EDWARD B.
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Easy to use
Review of , following an experience of by GINETTE W.
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Anazing
Review of , following an experience of by MATTHIJS K.
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Very nice
Review of , following an experience of by ASTA M.
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Website is easy to use but it logs off automatically very quickly and if that happens you loose the contents of the shopping basket.
Review of , following an experience of by JENIFER W. *
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Excellent
Review of , following an experience of by ANNA K.
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Whilst the selection and order of products work well, sometimes the photo of a single product (after clicking the product for details) is not available.
Review of , following an experience of by BRIGITTE MARIA W.
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reliable site
Review of , following an experience of by CAROLINE N.
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Very easy and useful.
Review of , following an experience of by LUDMILA M.
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Easy to navigate. Can filter for different tea types.
Review of , following an experience of by TARI A.
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xxx
Review of , following an experience of by JOOST K.
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Easy and user friendly
Review of , following an experience of by ALEX P.
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Everything is OK
Review of , following an experience of by ELENA T.
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Very helpful
Review of , following an experience of by OLGA B.
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It was hard to find the product(Anastasia).
Review of , following an experience of by ALEVTINA T.
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All good !
Review of , following an experience of by THOMAS V.
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I love your Tea. I go between them and read about the content. Then I find something new to taste.
Review of , following an experience of by ELEANORA A. *
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The experience was great, apart some bugs on the website that made me repeat my order.
Review of , following an experience of by YANNOS Z.
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Great service 👍🏻👍🏻
Review of , following an experience of by CATHARINA H.
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Lack of metal tan on preferred flavor: Genmaicha.
Review of , following an experience of by FEDERICO A.
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Very happy with the website overall, though I think some translations to English weren't quite accurate
Review of , following an experience of by THEODORA P.
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Great Tea.
Review of , following an experience of by GEORGE A.
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Site was easy to use, found what I was looking for straight away.
Review of , following an experience of by KARA H.
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Easy to use and efficient
Review of , following an experience of by NICOLA B.
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Excellent but very expensive for Australians
Review of , following an experience of by JENNIFER F.
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I love the products from KusmiTea, and placing an online order goes well. However: getting the order deliverd to my home in The Netherlands does not go well (out of 3 orders, 2 had problems and caused quite some stress). Unfortunately from KusmiTea no reply to my emails about the delivery issues...a bit disappointing.
Review of , following an experience of by SAVANNA H. *
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The website is easy to search and every product has its precise description
Review of , following an experience of by ALENA S. *
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Great service and exquisite teas 🥰
Review of , following an experience of by LAURYN S. *
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Website is easy tot browse
Review of , following an experience of by LAUREN R. *
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Quality quality quality quality
Review of , following an experience of by CONNIE F. *
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Quick and very nice.
Review of , following an experience of by AMYA J. *
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It is a nice website. It could be more easy in browsing categories
Review of , following an experience of by ELISHA B. *
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Great service, fast shipping
Review of , following an experience of by ARDITH H. *
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Very satisfying experience buying tea from Kusmi and surprisingly fast delivery from France to Sweden (only 5 days).
Review of , following an experience of by EARLINE H. *
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A bit on the expensive side, but worth every penny! Delivery by DHL WAS surprisingly affordable.
Review of , following an experience of by FELICITY W. *
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Good follow up of the delivery process
Review of , following an experience of by LAURY D. *
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Thank you for delivering my favorite strawberry tea so fast:-)
Review of , following an experience of by JACYNTHE P. *
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Delicious tea, quick shipping and good qualitea ;)
Review of , following an experience of by ELMO L. *
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paketet kom fort, trevlig person som kom med paketet var supertrevlig
Review of , following an experience of by STAN S. *
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Very satisfied with my order. Fast delivery.
Review of , following an experience of by MARLEY B. *
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Very good , not only the quality of the tea , but the site and the shipping . Samples included
Review of , following an experience of by KARINE H. *
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Love having a variety of teas to chose from when I want a cup of tea
Review of , following an experience of by GILBERTO G. *
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Super fast delivery.
Review of , following an experience of by DAGMAR K. *
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