Customer reviews for int.kusmitea.com

Customer reviews

• 5 / 5

  

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  The tea is of good quality.

  Review of 4/7/23, following an experience of 3/26/23 by ABDUL K. *

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• 5 / 5

  

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  The email option for out of stock products is great.

  Review of 4/5/23, following an experience of 3/24/23 by RODRIGO C. *

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• 5 / 5

  

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  Everything was excellent.

  Review of 4/1/23, following an experience of 3/19/23 by OSBORNE O. *

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• 4 / 5

  

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  Good, easy to navigate.

  Review of 3/28/23, following an experience of 3/16/23 by DANIELLE M. *

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• 5 / 5

  

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  Everthing worked out just perfect. I ordered Kusmi Grand Hotel, and it is stunning.

  Review of 3/26/23, following an experience of 3/14/23 by GRACIELA L. *

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• 3 / 5

  

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  Not a very dynamic or interesting site

  Review of 3/24/23, following an experience of 3/12/23 by NATHANIEL O. *

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• 4 / 5

  

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  It was easy to order. And there were no delivery costs to Belgium if I ordered for a certain amount.

  Review of 3/23/23, following an experience of 3/11/23 by HALIE N. *

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• 5 / 5

  

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  Excellent tea.

  Review of 3/22/23, following an experience of 3/8/23 by MURPHY F. *

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• 4 / 5

  

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  Ok site

  Review of 3/21/23, following an experience of 3/9/23 by COLBY B. *

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• 3 / 5

  

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  Not easy to use, but it did work

  Review of 3/21/23, following an experience of 3/9/23 by JACKSON K. *

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• 5 / 5

  

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  content

  Review of 3/15/23, following an experience of 3/3/23 by CHELSEY K. *

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• 5 / 5

  

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  Website easy to browse, very happy with the Welcome offer to get free shipping on my first order to the UK past a certain amount

  Review of 3/14/23, following an experience of 3/1/23 by DANIELA H. *

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• 4 / 5

  

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  Site is ok

  Review of 3/10/23, following an experience of 2/26/23 by REINHOLD B. *

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• 5 / 5

  

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  Great

  Review of 3/9/23, following an experience of 2/24/23 by ALLY W. *

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• 4 / 5

  

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  Good and orderly overview

  Review of 3/4/23, following an experience of 2/20/23 by KITTY T. *

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• 4 / 5

  

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  I like the tea a lot as they have very original and nice tasting flavors. They are somewhat more expensive, but I like to spoil myself from time to time.

  Review of 3/3/23, following an experience of 2/12/23 by VERONA H. *

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• 5 / 5

  

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  I like your teas. I use it often as presents.

  Review of 3/3/23, following an experience of 2/12/23 by AUBREE B. *

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• 5 / 5

  

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  Great website. Easy to navigate and excellent selection for a Great cup of tea.

  Review of 3/3/23, following an experience of 2/15/23 by JOESPH L. *

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• 5 / 5

  

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  Great site!

  Review of 3/3/23, following an experience of 2/19/23 by VERNICE L. *

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• 4 / 5

  

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  Nothing special

  Review of 3/3/23, following an experience of 2/5/23 by LINWOOD Z. *

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• 2 / 5

  

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  Navigation btw shopping bag and site not always clear

  Review of 3/3/23, following an experience of 2/5/23 by MAJOR H. *

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• 5 / 5

  

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  Great selection, quick delivery, and of course the most delicious teas!!

  Review of 3/3/23, following an experience of 2/13/23 by IVA L. *

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• 5 / 5

  

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  All quick and easy from order to delivery. Got my favourite tea delivered to Finland in just a couple of days!

  Review of 3/3/23, following an experience of 2/5/23 by CASSANDRA S. *

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• 4 / 5

  

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  Easy to navigate

  Review of 3/3/23, following an experience of 2/8/23 by ULISES L. *

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• 5 / 5

  

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  Now it was essy.

  Review of 3/3/23, following an experience of 2/15/23 by COLT S. *

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• 5 / 5

  

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  the tea is excellent! I always order my teas on Kusmi tea site and I've never had any problems! Customer service great!

  Review of 3/3/23, following an experience of 2/17/23 by SHAWNA N. *

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• 4 / 5

  

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  Very easy to navigate and a customer can easily browse while the products are stored in the cart. Descriptions on ‘non tea’ items should be better described.

  Review of 3/3/23, following an experience of 2/4/23 by JOSH K. *

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• 2 / 5

  

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  It was quite difficult to find what I wanted, which was loose tealeaves, not in a tin. Eventually I got there by searching for 'refills'. During payment the process simply stopped, with no sign that the site was active. I returned to my basket and went through the payment process again. This time it seems to have gone through, although I didn't enter anything differently. Now I hope I haven't paid twice. The review process is poor, I can't fill in all the field since I haven't yet had my delivery. And the missing fields are not marked in red, as they should be, they are marked in orange. So I took off another star.

  Review of 3/2/23, following an experience of 11/9/22 by HILLARY P. *

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• 4 / 5

  

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  Sometimes diffucult to go back to the product, but an excellent site anyway.

  Review of 2/14/23, following an experience of 2/2/23 by WILLIE N. *

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• 5 / 5

  

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  The site does its job well. I wanted teabags, since I bought tea supplies for the office and the ease of use was a priority. I found easily what I was looking for, and had no problems whatsoever, all the way to checkout Design is nice too!

  Review of 2/14/23, following an experience of 2/1/23 by ELEAZAR H. *

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• 5 / 5

  

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  Fast delivery as always

  Review of 2/14/23, following an experience of 2/3/23 by ALBERTO W. *

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• 5 / 5

  

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  The site is easy to navigate; make sure you choose what container you want your tea in; the refill pouches are good value; order the tins the first time, then the refills after that

  Review of 2/13/23, following an experience of 2/1/23 by GEOVANNI W. *

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• 5 / 5

  

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  Very nice and easy to follow.

  Review of 2/13/23, following an experience of 2/1/23 by RICHIE B. *

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• 5 / 5

  

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  Easy shopping, perfect products

  Review of 2/13/23, following an experience of 2/1/23 by HOLLIE B. *

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• 3 / 5

  

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  The site is actually a bit complicated to use. Some more filtering opti9ns would be welcomed

  Review of 2/13/23, following an experience of 2/1/23 by ROLANDO W. *

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• 5 / 5

  

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  very good

  Review of 2/13/23, following an experience of 2/1/23 by BETHANY O. *

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• 5 / 5

  

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  Perfect!

  Review of 2/13/23, following an experience of 2/1/23 by BETH U. *

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• 4 / 5

  

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  I’m more than happy about Kusmi service and products.

  Review of 2/11/23, following an experience of 1/30/23 by OSWALD L. *

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• 5 / 5

  

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  Quick delivery!

  Review of 2/9/23, following an experience of 1/28/23 by AMANI U. *

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• 5 / 5

  

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  Hello I would like to inform you that the 1 of the 3 packages it was torn up which probably became from the courier but all the athens was very nice!

  Review of 2/9/23, following an experience of 1/28/23 by ALYSHA S. *

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• 3 / 5

  

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  I had high expectations. Some of the teas were a disappointment. Most were just plain tea with essence flavorings, not real ingredients that give flavor. I think there should be a mention of this.

  Review of 2/8/23, following an experience of 1/27/23 by DANA L. *

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• 5 / 5

  

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  Delicious tea as always - I love the variety! The ordering process online is simple and easy. Delivery was also pretty quick.

  Review of 2/8/23, following an experience of 1/27/23 by CHASE R. *

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• 5 / 5

  

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  Excellent quality and fast delivery!

  Review of 2/6/23, following an experience of 1/23/23 by JAYDON C. *

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• 5 / 5

  

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  Order went well from purchase to delivery.

  Review of 2/6/23, following an experience of 1/25/23 by CLEORA G. *

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• 4 / 5

  

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  I have never received the samples that I have ordered

  Review of 2/3/23, following an experience of 1/22/23 by JONATHAN K. *

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• 5 / 5

  

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  Very happy with kusmi tea

  Review of 2/3/23, following an experience of 1/22/23 by BERT A. *

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• 5 / 5

  

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  Hey. A good experience. Thank you.

  Review of 2/3/23, following an experience of 1/22/23 by GIANNI M. *

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• 5 / 5

  

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  Great quality and service

  Review of 2/3/23, following an experience of 1/22/23 by MYRNA D. *

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• 5 / 5

  

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  The advent I ordered has a great selection of teas and fun to explore.

  Review of 2/2/23, following an experience of 1/21/23 by RODGER C. *

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• 5 / 5

  

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  EXCELLENT

  Review of 2/1/23, following an experience of 1/19/23 by OWEN W. *

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• 1 / 5

  

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  I was very excited about the tea and mug I had ordered. After some delay the package finally arrived. The tins were bruised so won’t be able to use them later. On top of that: my mug wasn’t in there. When asked about it, they simply responded that it had never been in stock so it was a mistake on their website. So yeah overall experience was terrible!

  Review of 2/1/23, following an experience of 1/18/23 by ALENA B. *

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• 4 / 5

  

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  Excellent tea. Sometimes it takes a while before your order is out for shipping.

  Review of 2/1/23, following an experience of 1/18/23 by MATILDA L. *

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• 3 / 5

  

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  The site could benefit from better design

  Review of 1/28/23, following an experience of 1/14/23 by OMA R. *

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• 5 / 5

  

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  The site is easy to navigate and locate what I needed

  Review of 1/27/23, following an experience of 1/14/23 by OTIS R. *

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• 5 / 5

  

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  excellent products. I love a cup of tea with those excellent flavors

  Review of 1/26/23, following an experience of 1/14/23 by JEANETTE R. *

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• 5 / 5

  

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  Colourful and clear

  Review of 1/24/23, following an experience of 1/11/23 by ADRIAN T. *

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• 4 / 5

  

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  Beautiful overview

  Review of 1/24/23, following an experience of 1/12/23 by NAT K. *

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• 5 / 5

  

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  The website is well laid out and easy to use.

  Review of 1/24/23, following an experience of 1/12/23 by CINDY K. *

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• 4 / 5

  

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  Whilst the selection and order of products work well, sometimes the photo of a single product (after clicking the product for details) is not available.

  Review of 1/23/23, following an experience of 1/11/23 by ANAIS T. *

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• 5 / 5

  

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  Very nice

  Review of 1/23/23, following an experience of 1/11/23 by EDWINA A. *

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• 5 / 5

  

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  Easy to use

  Review of 1/23/23, following an experience of 1/11/23 by KAYLIN B. *

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• 5 / 5

  

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  reliable site

  Review of 1/23/23, following an experience of 1/10/23 by JANAE R. *

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• 5 / 5

  

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  Excellent

  Review of 1/23/23, following an experience of 1/11/23 by SYLVAN M. *

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• 5 / 5

  

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  Anazing

  Review of 1/23/23, following an experience of 12/27/22 by ENRICO M. *

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• 4 / 5

  

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  Website is easy to use but it logs off automatically very quickly and if that happens you loose the contents of the shopping basket.

  Review of 1/23/23, following an experience of 1/11/23 by KAROLANN Y. *

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• 5 / 5

  

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  Very easy and useful.

  Review of 1/21/23, following an experience of 11/26/22 by ROCIO B. *

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• 5 / 5

  

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  Easy to navigate. Can filter for different tea types.

  Review of 1/21/23, following an experience of 1/4/23 by JADA K. *

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• 5 / 5

  

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  xxx

  Review of 1/19/23, following an experience of 1/7/23 by LILY D. *

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• 5 / 5

  

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  Everything is OK

  Review of 1/18/23, following an experience of 1/6/23 by TYSHAWN K. *

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• 5 / 5

  

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  Easy and user friendly

  Review of 1/18/23, following an experience of 1/6/23 by KEYSHAWN A. *

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• 4 / 5

  

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  All good !

  Review of 1/18/23, following an experience of 1/6/23 by TREVOR C. *

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• 5 / 5

  

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  Very helpful

  Review of 1/18/23, following an experience of 1/6/23 by JOHNNY L. *

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• 4 / 5

  

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  It was hard to find the product(Anastasia).

  Review of 1/18/23, following an experience of 1/6/23 by NAT T. *

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• 5 / 5

  

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  I love your Tea. I go between them and read about the content. Then I find something new to taste.

  Review of 1/15/23, following an experience of 1/3/23 by ANAHI L. *

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• 4 / 5

  

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  The experience was great, apart some bugs on the website that made me repeat my order.

  Review of 1/14/23, following an experience of 1/2/23 by GOLDA Z. *

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• 5 / 5

  

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  Great service 👍🏻👍🏻

  Review of 1/13/23, following an experience of 1/1/23 by DESTIN G. *

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• 3 / 5

  

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  Lack of metal tan on preferred flavor: Genmaicha.

  Review of 1/10/23, following an experience of 12/27/22 by ARNO B. *

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• 5 / 5

  

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  Very happy with the website overall, though I think some translations to English weren't quite accurate

  Review of 1/7/23, following an experience of 12/12/22 by RHETT H. *

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• 5 / 5

  

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  Site was easy to use, found what I was looking for straight away.

  Review of 1/7/23, following an experience of 12/26/22 by VICENTE N. *

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• 5 / 5

  

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  Great Tea.

  Review of 1/7/23, following an experience of 12/26/22 by KAVON H. *

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• 5 / 5

  

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  Easy to use and efficient

  Review of 1/5/23, following an experience of 12/24/22 by JADA W. *

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• 5 / 5

  

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  Excellent but very expensive for Australians

  Review of 1/1/23, following an experience of 12/19/22 by LEILANI S. *

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• 3 / 5

  

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  I love the products from KusmiTea, and placing an online order goes well. However: getting the order deliverd to my home in The Netherlands does not go well (out of 3 orders, 2 had problems and caused quite some stress). Unfortunately from KusmiTea no reply to my emails about the delivery issues...a bit disappointing.

  Review of 11/13/20, following an experience of 11/1/20 by SAVANNA H. *

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• 5 / 5

  

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  The website is easy to search and every product has its precise description

  Review of 11/13/20, following an experience of 11/2/20 by ALENA S. *

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• 5 / 5

  

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  Great service and exquisite teas 🥰

  Review of 11/7/20, following an experience of 10/27/20 by LAURYN S. *

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• 5 / 5

  

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  Website is easy tot browse

  Review of 11/5/20, following an experience of 10/25/20 by LAUREN R. *

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• 5 / 5

  

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  Quality quality quality quality

  Review of 10/29/20, following an experience of 10/18/20 by CONNIE F. *

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• 5 / 5

  

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  Quick and very nice.

  Review of 10/28/20, following an experience of 10/17/20 by AMYA J. *

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• 4 / 5

  

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  It is a nice website. It could be more easy in browsing categories

  Review of 10/28/20, following an experience of 10/17/20 by ELISHA B. *

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• 5 / 5

  

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  Great service, fast shipping

  Review of 10/27/20, following an experience of 10/15/20 by ARDITH H. *

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• 5 / 5

  

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  Very satisfying experience buying tea from Kusmi and surprisingly fast delivery from France to Sweden (only 5 days).

  Review of 10/27/20, following an experience of 10/16/20 by EARLINE H. *

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• 5 / 5

  

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  A bit on the expensive side, but worth every penny! Delivery by DHL WAS surprisingly affordable.

  Review of 10/26/20, following an experience of 10/15/20 by FELICITY W. *

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• 4 / 5

  

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  Good follow up of the delivery process

  Review of 10/26/20, following an experience of 10/15/20 by LAURY D. *

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• 5 / 5

  

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  Thank you for delivering my favorite strawberry tea so fast:-)

  Review of 10/26/20, following an experience of 10/15/20 by JACYNTHE P. *

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• 5 / 5

  

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  Delicious tea, quick shipping and good qualitea ;)

  Review of 10/26/20, following an experience of 10/15/20 by ELMO L. *

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• 5 / 5

  

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  paketet kom fort, trevlig person som kom med paketet var supertrevlig

  Review of 10/23/20, following an experience of 10/12/20 by STAN S. *

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• 5 / 5

  

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  Very satisfied with my order. Fast delivery.

  Review of 10/21/20, following an experience of 10/11/20 by MARLEY B. *

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• 5 / 5

  

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  Very good , not only the quality of the tea , but the site and the shipping . Samples included

  Review of 9/28/20, following an experience of 9/12/20 by KARINE H. *

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Reviews displayed in chronological order