Customer reviews for int.kusmitea.com

Customer reviews

• 5 / 5

  

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  Excellent

  Review of 4/20/21, following an experience of 4/6/21 by JAMMIE B. *

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• 5 / 5

  

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  It was easy to order

  Review of 4/20/21, following an experience of 4/2/21 by JOCELYN L. *

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• 5 / 5

  

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  I am in love with this brand . Tea is amazing !!!

  Review of 4/20/21, following an experience of 4/3/21 by MCKENZIE S. *

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• 4 / 5

  

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  Amazing taste experience. Will definitely order again.

  Review of 4/20/21, following an experience of 4/1/21 by PALMA M. *

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• 5 / 5

  

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  Love this tea! Can you open store in Spain please?

  Review of 4/20/21, following an experience of 4/7/21 by ARDEN D. *

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• 5 / 5

  

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  They have the best Tea

  Review of 4/20/21, following an experience of 4/5/21 by MOSE W. *

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• 5 / 5

  

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  Kusmi - I love to name the full historical name, Kousmichoff - is the 'non plus ultra' tea producer, the summit of the art to prepare and distribute teas and teas blend. In present difficult time, a cup of Kusmi tea is a small or big (it depends from personal perspective) of comfort. I can't consume any other tea, those can't stand for quality hence pleasure gifted, with this artist of tea.

  Review of 4/20/21, following an experience of 3/29/21 by ADELBERT W. *

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• 5 / 5

  

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  Excellent quality sand taste

  Review of 4/20/21, following an experience of 3/26/21 by VERNICE K. *

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• 5 / 5

  

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  I am hooked and love all things Kusmi except the price. 😉

  Review of 4/20/21, following an experience of 3/27/21 by EARLINE C. *

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• 1 / 5

  

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  I have not received my tea yet.

  Review of 4/20/21, following an experience of 3/25/21 by KAMILLE M. *

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• 5 / 5

  

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  Amazing products and very fast delivery.

  Review of 4/20/21, following an experience of 3/27/21 by JONATHAN S. *

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• 4 / 5

  

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  Clear website, fair prices

  Review of 4/20/21, following an experience of 3/25/21 by FREIDA S. *

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• 5 / 5

  

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  Snelle levering naar België, goed verpakt, en nog enkele gratis proevertjes in de doos.

  Review of 4/4/21, following an experience of 3/23/21 by KAYLA W. *

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• 5 / 5

  

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  Nice eCommerce option to get our tea

  Review of 4/1/21, following an experience of 3/20/21 by JOLIE M. *

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• 4 / 5

  

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  Delivery was very expensive

  Review of 4/1/21, following an experience of 3/20/21 by MARCELINA E. *

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• 5 / 5

  

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  very good site

  Review of 4/1/21, following an experience of 3/19/21 by GARETT H. *

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• 5 / 5

  

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  I love Kusmi Tea. My order arrived just when they said it would and the tea itself is just delicious.

  Review of 3/31/21, following an experience of 3/19/21 by ITZEL D. *

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• 5 / 5

  

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  The order it self was perfect. Thanks. But the shipment was realy terrible. Special the Dutch company. They had a terrible service. Thuis cold be a big reason to quit bying thea from Kusmi.com and trui to find a seller with another shipping company.

  Review of 3/31/21, following an experience of 3/19/21 by LOYAL K. *

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• 5 / 5

  

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  Fast delivery.

  Review of 3/31/21, following an experience of 3/17/21 by STONE D. *

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• 5 / 5

  

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  Amazing

  Review of 3/31/21, following an experience of 3/19/21 by PERRY G. *

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• 3 / 5

  

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  Delivery oké second time...

  Review of 3/30/21, following an experience of 3/3/21 by CALLIE B. *

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• 5 / 5

  

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  Excellent tea, life would not be the same without it. Efficient customer service, order arrived promptly, no fuss or problems...

  Review of 3/29/21, following an experience of 3/17/21 by JUSTON R. *

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• 5 / 5

  

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  Super

  Review of 3/29/21, following an experience of 3/17/21 by TIARA B. *

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• 5 / 5

  

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  All fine, easy to find what I wanted. I bought a new tea, in quantities that I could gift. Delivery was speedy and efficient. My first purchase since Brexit, so glad there were no problems.

  Review of 3/29/21, following an experience of 3/17/21 by ANA B. *

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• 5 / 5

  

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  Received order in 2 days we’ll packaged Amazing aromatic teas Best of the best

  Review of 3/29/21, following an experience of 3/18/21 by GEOVANNI B. *

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• 4 / 5

  

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  Great tea and fast delivery.

  Review of 3/28/21, following an experience of 3/16/21 by WATSON L. *

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• 5 / 5

  

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  Love it

  Review of 3/27/21, following an experience of 3/11/21 by KENNETH G. *

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• 5 / 5

  

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  Perfect as usual

  Review of 3/26/21, following an experience of 3/14/21 by DELPHA H. *

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• 5 / 5

  

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  Fast and reliable service.

  Review of 3/25/21, following an experience of 3/13/21 by OPAL S. *

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• 5 / 5

  

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  best

  Review of 3/25/21, following an experience of 3/12/21 by MARLENE R. *

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• 4 / 5

  

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  The earl Grey intense is very nice. There were some nice free tea bags included as well. One of them though was also the earl Grey intense and free tea is great but if you want me to try your other teas so that I can buy them it would've been better to have not given me another earl Grey intense but another flavor to try.

  Review of 3/25/21, following an experience of 3/13/21 by CRYSTEL S. *

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• 4 / 5

  

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  Snel, makkelijk, goed, geen probleem. Heldere info over bezorging.

  Review of 3/25/21, following an experience of 3/13/21 by LIANA V. *

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• 5 / 5

  

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  Excellent service!

  Review of 3/25/21, following an experience of 3/13/21 by GARRETT H. *

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• 5 / 5

  

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  Excelent

  Review of 3/24/21, following an experience of 3/10/21 by BILLIE B. *

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• 5 / 5

  

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  Eenmaal je Kusmi tea hebt leren kennen, wil je geen andere thee meer. Topkwaliteit, heerlijke smaken en een nelle levering.

  Review of 3/23/21, following an experience of 3/11/21 by JONATAN D. *

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• 5 / 5

  

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  Brilliant service, arrived early love the product.

  Review of 3/22/21, following an experience of 3/11/21 by MALVINA B. *

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• 4 / 5

  

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  We had a few website glitches, so it took a while to get the order to process. The order was processed and dispatched incredibly quickly. I was delighted with the speed of delivery. I will order again.

  Review of 3/22/21, following an experience of 3/11/21 by JACE T. *

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• 5 / 5

  

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  Delivery only took a few days, very impressive. Our small order was a mothers day gift from her 11 Yr old son and the Darjeeling arrived on time for the big day! Well done.

  Review of 3/21/21, following an experience of 3/10/21 by ALVAH K. *

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• 4 / 5

  

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  Good quality

  Review of 3/20/21, following an experience of 3/8/21 by ELDRED G. *

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• 4 / 5

  

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  Great delivery.. delivery cost could have been cheaper though - the delivery is far too expensive for such a small product.

  Review of 3/20/21, following an experience of 3/6/21 by TONEY A. *

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• 5 / 5

  

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  These are really good teas. Very imaginative and interesting blends.

  Review of 3/19/21, following an experience of 3/4/21 by BERNEICE S. *

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• 5 / 5

  

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  Zeer goede, geweldige service. Ik zou adviseren.

  Review of 3/19/21, following an experience of 2/28/21 by LAMAR K. *

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• 5 / 5

  

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  My favourite Franco-Russian tea shop. Great tea and website. Would not hesitate to recommend to anyone looking for a new tea to try.

  Review of 3/19/21, following an experience of 3/2/21 by ALICIA M. *

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• 4 / 5

  

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  Easy to order

  Review of 3/19/21, following an experience of 2/27/21 by OSWALDO K. *

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• 5 / 5

  

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  Fantastic tea!!

  Review of 3/19/21, following an experience of 3/6/21 by GERTRUDE W. *

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• 5 / 5

  

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  Super quick delivery. Also nice will little extra gifts.

  Review of 3/19/21, following an experience of 3/4/21 by JEANETTE R. *

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• 5 / 5

  

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  Good and fast delivery

  Review of 3/19/21, following an experience of 3/4/21 by PENELOPE P. *

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• 5 / 5

  

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  Super fast delivery.

  Review of 3/19/21, following an experience of 3/7/21 by REVA L. *

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• 5 / 5

  

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  very good side with beautiful products and regular offers though I really much miss some of their older, now discontinued blends! i wish the can bring back Samovar, Traktir, the Chocolate scented black tea and their Violet scented black tea. Too bad they no longer issue these!

  Review of 3/19/21, following an experience of 3/4/21 by ORIE H. *

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• 5 / 5

  

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  Just took a few days to get this delicious teas.

  Review of 3/19/21, following an experience of 3/6/21 by DOLLY L. *

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• 5 / 5

  

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  Jestem wielką fanką herbaty Kusmi. Jak zwykle się nie zawiodłam, zamówienie dotarło szybko i bez problemu, a drobne gratisy znalezione w paczce jeszcze podwyższyły poziom mojego zadowolenia. Polecam serdecznie!

  Review of 3/19/21, following an experience of 2/25/21 by LACY B. *

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• 5 / 5

  

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  Perfect quality, perfect service.

  Review of 3/19/21, following an experience of 2/22/21 by WALTER H. *

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• 5 / 5

  

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  The tea is wonderful and the service is brilliant. I was afraid that after Brexit sourcing Kusmi tea would be hard. It was not. Thank you so much Kusmi!

  Review of 3/19/21, following an experience of 2/25/21 by AMYA H. *

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• 2 / 5

  

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  Initially repeatedly tried to place order with PayPal; goods remained in basket until next day, then cleared. No order received so 3 days later having e-mailed through site (no reply) tried again. Same issue. If you no longer take PayPal remove from site. Still no response to second e-mail. Finally ordered 1kg of tea (€100) with credit card; immediate response and confirmation of order and despatch; goods arrived within 3 days. Product is excellent but for luxury goods, service and response to queries needs to be much better.

  Review of 3/19/21, following an experience of 2/18/21 by SOLON V. *

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• 4 / 5

  

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  Very easy to order, website could load quicker.

  Review of 3/19/21, following an experience of 2/23/21 by KRISTOPHER M. *

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• 5 / 5

  

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  It was easy to find what i needed on the website, and the order went so smooth. I loved the packaging when my order arrived .. its a pleasant experience shopping online with you

  Review of 3/19/21, following an experience of 2/27/21 by FLO E. *

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• 5 / 5

  

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  Fast delivery, great products.

  Review of 3/19/21, following an experience of 2/26/21 by ODELL F. *

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• 5 / 5

  

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  Our all time favorite black tea: Anastasia

  Review of 3/19/21, following an experience of 2/25/21 by ALEXANDER W. *

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• 5 / 5

  

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  Perfect!

  Review of 3/19/21, following an experience of 2/16/21 by PABLO C. *

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• 4 / 5

  

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  Love that Kusmi now has so much organic! Thank you for this. However too many items ate sold out and shipping is steep.

  Review of 3/19/21, following an experience of 2/26/21 by ANNE R. *

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• 5 / 5

  

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  Placing and order was super easy. Everything was delivered without any issues, and the quality of the product was great.

  Review of 3/19/21, following an experience of 2/27/21 by MARCELLE E. *

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• 5 / 5

  

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  I recommend this site to my friends

  Review of 3/19/21, following an experience of 2/24/21 by CHANDLER T. *

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• 3 / 5

  

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  The product is 5 star as ever - but the delivery was poor. DHL don’t cover my area so they subcontracted delivery and none of the parcel tracking services worked. Nor did the contractor fill in ANY details on the ‘we missed you’ form or give any information about when they’d try again. I also couldn’t set up DHL account to provide alternative delivery instructions - although I doubt those would have reached the contractor in any case. Not a great experience.

  Review of 3/19/21, following an experience of 2/7/21 by GENESIS L. *

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• 5 / 5

  

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  all ok!

  Review of 3/9/21, following an experience of 2/21/21 by THERON L. *

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• 5 / 5

  

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  Nowadays you can purchase this wonderful tea almost everywhere. That is great, because the product is very good. But, if you order your tea at kusmitea.com you will enjoy the great customer service of Kusmitea too.

  Review of 3/9/21, following an experience of 2/15/21 by ALEJANDRIN K. *

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• 5 / 5

  

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  Es una pagina muy facil de manejar

  Review of 3/9/21, following an experience of 2/15/21 by KENDALL S. *

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• 5 / 5

  

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  Bit pricy delivery options but the tea selection is incredible and the tea quality beyond compare. Loved the little extras we got in the delivery! More than makes up for the price! Will return! (well, once I've drank a year worth of tea that is 😁).

  Review of 3/9/21, following an experience of 2/15/21 by FELICITA M. *

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• 2 / 5

  

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  I´m not satisfied with the fact that I had to accept DHL delivery with a charge of € 9.90.No free delivery above a certen amount of purchase or a cheaper delivery option were possible to choose.

  Review of 3/9/21, following an experience of 2/11/21 by EDDIE D. *

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• 5 / 5

  

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  Excellent. Really appreciated the gift with the tea. Fast delivery.

  Review of 3/9/21, following an experience of 2/14/21 by EDMUND M. *

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• 4 / 5

  

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  Great service just my tea tin was open when it arrived and when I emailed to complain no one got back to me?

  Review of 3/9/21, following an experience of 2/15/21 by MELISSA M. *

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• 5 / 5

  

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  Wonderful tea add a pinch to the pot for a Christmas flavour all year round.

  Review of 3/9/21, following an experience of 2/13/21 by YESENIA H. *

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• 5 / 5

  

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  Quality is below the ones I bought from Paris last year especially the detox

  Review of 3/9/21, following an experience of 2/15/21 by ALDA H. *

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• 5 / 5

  

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  My favourite treat

  Review of 3/9/21, following an experience of 2/5/21 by MAKENNA H. *

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• 5 / 5

  

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  perfect

  Review of 3/9/21, following an experience of 2/14/21 by JACLYN D. *

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• 5 / 5

  

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  Excellent in every way.

  Review of 3/9/21, following an experience of 2/12/21 by GAYLE L. *

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• 4 / 5

  

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  Efficient ordering system, fast delivery.

  Review of 3/9/21, following an experience of 2/9/21 by GARDNER D. *

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• 5 / 5

  

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  Amazing Service with no issues. Very pleasant and quick transaction. I have ordered some tea from the UK, and the package was dispatched quite immediately. I have received my order only 2 days later by the courier! And to my surprise, I have also received nice goodies inside for free! Coasters and some tea tasters! Amazing customer service - Very happy! Thanks Anastassia

  Review of 3/9/21, following an experience of 2/12/21 by BENNY L. *

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• 4 / 5

  

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  Good service but expensive delivery

  Review of 3/9/21, following an experience of 2/12/21 by PRESTON K. *

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• 5 / 5

  

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  Great quality, fast shipping!

  Review of 3/9/21, following an experience of 2/12/21 by ARMAND W. *

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• 5 / 5

  

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  Quick delivery to NL! Best tea I’ve ever tasted!

  Review of 3/9/21, following an experience of 2/14/21 by OPHELIA M. *

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• 5 / 5

  

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  great quality tea, beautiful packaging

  Review of 3/4/21, following an experience of 2/11/21 by MAKAYLA W. *

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• 5 / 5

  

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  Arrived as promised

  Review of 3/4/21, following an experience of 2/10/21 by JENNIFER T. *

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• 5 / 5

  

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  It went all so well, I am truly delighted!

  Review of 3/4/21, following an experience of 2/10/21 by MADILYN L. *

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• 5 / 5

  

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  Discovered this tea while living in Paris a few years ago and decided to order on line ; really excellent web site ordering and delivery and the tea is as delicious as always !

  Review of 3/4/21, following an experience of 2/8/21 by ELVIS R. *

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• 5 / 5

  

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  Always a good service speedy delivery too

  Review of 3/4/21, following an experience of 2/8/21 by RHETT D. *

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• 5 / 5

  

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  Excellent! The site is very clear, simple and user-friendly. Excellent customer service

  Review of 3/4/21, following an experience of 2/11/21 by RAPHAEL J. *

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• 5 / 5

  

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  Lightning faste delivery and excellent tea selection ❤️ We love kusmitea

  Review of 3/4/21, following an experience of 2/7/21 by ANA K. *

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• 5 / 5

  

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  Lovely produkts, fast shipping and good packing.

  Review of 3/4/21, following an experience of 2/7/21 by MEDA W. *

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• 5 / 5

  

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  very good.

  Review of 3/4/21, following an experience of 2/10/21 by EMIE H. *

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• 5 / 5

  

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  All perfect. Thank you.

  Review of 3/4/21, following an experience of 2/6/21 by GERTRUDE S. *

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• 5 / 5

  

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  Everything is easy. Maybe a section for tea newbies could be useful.

  Review of 3/4/21, following an experience of 1/26/21 by NOELIA L. *

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• 5 / 5

  

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  Thank you for bringing a bit of Paris to me :)

  Review of 3/4/21, following an experience of 2/6/21 by KYLIE S. *

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• 1 / 5

  

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  I have been drinking Kusmi tea for the last 12 years & noticed a slight difference when I ordered my all time favourite Prince Vladimir.: it suddenly said „bio“ and I was hoping that it would still taste the same. Negativ. It‘s a completely different cheap taste compared to its original and they added cinnamon and clove and the worst: got rid of the Bergamot. What a truly disappointing change of a signature product with a long history. How can a company willingly destroy their favourite products just for the sake of „bio“ - even the package which used to be very appealing has been completely destroyed ever since the „bio“ was added. It spoilt the entire design. I suppose you‘ll lose many customers after such an unsuccessful change. It’s a big mistake and the person responsible for it is harming the company. Nobody will put up with a replacement which tastes like a new range. In fact it is misleading that you still name the product after its original - it tastes completely different and one cannot call it Prince Vladimir anymore. You spoilt my favourite tea; I ordered tea for several hundred Euros per year. After Kusmi tea changed the tea bags to cheap looking plastic ones instead of the lovely fabric ones they used to have, which were so exquisite this is the greatest disappointment of a product I called my all time favourite and drank every single day. You are losing a once loyal customer. :( :( :(

  Review of 3/4/21, following an experience of 2/6/21 by OLAF H. *

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• 4 / 5

  

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  It took a while, but you followed up with where the package was often.

  Review of 3/4/21, following an experience of 1/23/21 by TERRILL L. *

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• 5 / 5

  

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  The site was easy to access and follow to items I was interested in.

  Review of 3/4/21, following an experience of 2/7/21 by CITLALLI F. *

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• 5 / 5

  

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  Everything was perfect and i even got some samples.

  Review of 2/28/21, following an experience of 2/5/21 by JEWEL Q. *

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• 5 / 5

  

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  Good communication. Great Tea

  Review of 2/28/21, following an experience of 2/5/21 by BEAULAH B. *

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• 5 / 5

  

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  Easy to order and received in a couple of days

  Review of 2/28/21, following an experience of 2/6/21 by LUDIE E. *

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• 5 / 5

  

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  Good I love the tea

  Review of 2/28/21, following an experience of 2/3/21 by ANDREANNE D. *

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• 5 / 5

  

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  Website easy to navigate. I like the fact i get a discount the more loose tea refills i buy. And the fact Kusmi offers organic tea. Well done Kusmi.

  Review of 2/28/21, following an experience of 2/3/21 by TRACEY R. *

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