Reviews for Hamiltonwatch.ca

Total: 415 reviews since 23/09/2022

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4.8

Based on 120 reviews from the last 12 months

5

84%
4

7%
3

5%
2

1%
1

3%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Hamilton feels easy to deal with from the first click, with a website that many customers found straightforward to navigate and a checkout process that stayed smooth. Orders often arrived quickly, and the watches and straps were described as looking great right out of the box.

Recurring feedback points to solid watchmaking, neat packaging, and responsive support, whether for a strap change or a shipping request. Customers also mentioned the convenience of finding accessories and the appeal of models from the Khaki Field and Murph lines, along with fast delivery and a simple buying flow. Hamilton gathers overwhelmingly positive reviews with 415 reviews published in total and an average rating of 4.8 stars.

This summary is AI-Generated

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Delivery

63 reviews mention delivery, with 79% positive feedback.

"Quick and easy!"

"The whole process of ordering, check out, delivery was smooth, fast and simple."

"The order for my strap came quickly, the quality was very good. Pleased with my purchase."

Digital experience

46 reviews mention the digital experience, with 87% positive feedback.

"Great site"

"Easy to navigate the site, watch shipped quickly and looks great."

"E commerce portion of the Website was easy to navigate. Found the watch band i was looking for quickly. Shipped quickly and packaged appropriately."

1 ★

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5 ★

A. A.
Nov 15, 2022
Verified review
Collected and verified by Verified Reviews
I like the military heritage background story of the brand.
Experience from: Oct 23, 2022
A. A.
Nov 14, 2022
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Nice watch
Experience from: Nov 2, 2022
A. A.
Nov 11, 2022
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Your sales rep was understanding and patient.
Experience from: Oct 30, 2022
A. A.
Nov 6, 2022
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Nice looking strap for my Hamilton watch. Feels and looks authentic
Experience from: Oct 18, 2022
A. A.
Nov 5, 2022
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Service is good
Experience from: Oct 24, 2022
A. A.
Nov 1, 2022
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Everything was perfect. I love the watch and the shipping was very fast. I will definitely buy again. Everything was A1.
Experience from: Oct 19, 2022
A. A.
Oct 31, 2022
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Very easy to buy the Hamilton Khaki Field Auto. There are a lot of options and versions of the Khaki Field; it would be nice to have a way to compare the options because it can get quite confusing and tiresome to scroll through the many pages and try to compare.
Experience from: Oct 12, 2022
A. A.
Oct 23, 2022
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Very satisfied. Fast shipping was awesome.
Experience from: Oct 10, 2022
A. A.
Oct 23, 2022
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it was acceptable
Experience from: Oct 9, 2022
A. A.
Oct 19, 2022
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I've been trying to return the strap for 3 weeks now. I've sent a couple of emails and tried to call but no one has contacted me. I actually got a hold of an agent last week, they said they would send me the return authorization slip in the next 30 minutes, but i havent received anything. Since then, I just get the machine every time i call. It just tells me that i can reach you from 830-430pm (i always call within that range...) Super frustrating
Experience from: Sep 22, 2022
A. A.
Oct 19, 2022
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No particular issue
Experience from: Sep 30, 2022
A. A.
Oct 11, 2022
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bought the wrong watch. emailed customer service three times in the past 2 weeks. no reply for an exchange or refund.
Experience from: Sep 22, 2022
A. A.
Oct 11, 2022
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Easy to navigate the website. Straight forward and simple.
Experience from: Sep 28, 2022
A. A.
Oct 2, 2022
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Fast deliverie
Experience from: Sep 13, 2022
A. A.
Sep 23, 2022
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It was ok
Experience from: Sep 11, 2022