Customer reviews for hamiltonwatch.ca

Customer reviews

• 5 / 5

  

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  Smooth experience

  Review of 1/23/25, following an experience of 1/14/25 by AI W.

• 5 / 5

  

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  Quick service, quality product, tasteful design

  Review of 1/22/25, following an experience of 1/14/25 by RYAN K.

• 5 / 5

  

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  Easy and efficient. Couldn’t believe how fast it arrived.

  Review of 1/10/25, following an experience of 1/1/25 by BRAD K.

• 5 / 5

  

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  Purchased my Hamilton American Classic PSR using PayPal on Hamilton website. Hamilton website has flawless process and fast shipping, thank you.

  Review of 1/7/25, following an experience of 12/27/24 by SERGE P.

• 5 / 5

  

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  Great shopping experience easy to navigate and pay.

  Review of 1/7/25, following an experience of 12/21/24 by MIKE B.

• 5 / 5

  

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  Beautiful colour and watch

  Review of 1/7/25, following an experience of 11/26/24 by CONNOR C.

• 4 / 5

  

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  Would have given 5 stars if it wasn't for a glitch in the notification system for the product being back in stock.

  Review of 1/1/25, following an experience of 12/17/24 by MÉLANIE D.

• 3 / 5

  

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  Great watch, ok website. Terrible replacement band.

  Review of 12/31/24, following an experience of 12/16/24 by JAMES S.

• 5 / 5

  

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  Very good experience

  Review of 12/24/24, following an experience of 12/11/24 by SEBASTIEN P.

• 1 / 5

  

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  I bought a strap for my Field auto and used your filters on the website that clearly qualified the strap as a match for my watch. When it got here, the pins are short and the width of the straps are shorter than the watch's arms. I am requesting a return and refund.

  Review of 12/24/24, following an experience of 12/8/24 by TAREQ S.

• 5 / 5

  

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  n/a

  Review of 12/17/24, following an experience of 12/7/24 by STEVE W.

• 5 / 5

  

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  Keep up the great work.

  Review of 12/14/24, following an experience of 12/2/24 by JIM N.

• 5 / 5

  

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  My experience was pretty decent. I am just a little bit disappointed as there are so many amazing watches I liked at Hamilton which are now discontinued.

  Review of 12/10/24, following an experience of 12/1/24 by NOZMUN A.

• 5 / 5

  

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  Easy to use.

  Review of 12/3/24, following an experience of 11/15/24 by JASON I.

• 5 / 5

  

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  Easy to navigate and order from the website, delivery was quick

  Review of 11/30/24, following an experience of 10/25/24 by MICHAEL P.

• 5 / 5

  

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  Easily navigated website, fast delivery

  Review of 11/28/24, following an experience of 11/20/24 by SCHUYLER M.

• 5 / 5

  

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  Watch band arrived fast! It was exactly what I was expecting. Good quality. I appreciated that the band pin tool was supplied.

  Review of 11/28/24, following an experience of 11/19/24 by CHRIS H.

• 5 / 5

  

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  Very good and easy to maneuver

  Review of 11/26/24, following an experience of 11/17/24 by JASON Z.

• 5 / 5

  

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  Perfect

  Review of 10/31/24, following an experience of 10/10/24 by LUCIO D.

• 5 / 5

  

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  Easy to use website

  Review of 10/31/24, following an experience of 10/15/24 by GARY C.

• 5 / 5

  

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  Great customer service

  Review of 10/30/24, following an experience of 10/10/24 by KERRI H.

• 3 / 5

  

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  The quality of the watch was excellent, and the packaging was premium. I was a disappointed it came with no instructions but instead directed me to the website (and I still can't find them o the site). So I'm not entirely sure what a half-pull of the watch button does. Customer Service is a little slow replying to emails. The one thing that would make me think twice about buying again is that I bought a watch that needed the band sized. So there's this whole procedure on the website where you print out a piece of paper and use it to take proper measurements of your wrist so that they know how many links to put in the band. So I go through the process very thoroughly and put that information in with my web order. And then they send me a full-size band anyway. So, because they didn't size it, I had to go across the city to their technical division (and pay for parking) to have it done, taking a few hours off work I didn't have. Anyway, very happy with the watch but I don't have instructions and wouldn't want to go through this process again with sizing. This should have been a premium experience (to go along with the watch) but it wasn't.

  Review of 10/27/24, following an experience of 10/4/24 by HOUSTON M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great

  Review of 10/25/24, following an experience of 10/10/24 by MIKLOS B.

• 5 / 5

  

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  My watch is very comfortable and the quality is noticeable the minute you put it on.

  Review of 10/22/24, following an experience of 10/4/24 by BRAD P.

• 5 / 5

  

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  Easy to maneuver through.

  Review of 10/16/24, following an experience of 9/30/24 by DONALD M.

• 5 / 5

  

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  Clean and simple site to navigate

  Review of 10/15/24, following an experience of 9/28/24 by JEFF L.

• 5 / 5

  

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  The ordering process is seamless, delivery and packaging are excellent. Zero complaints, would not hesitate placing another order in the future.

  Review of 10/10/24, following an experience of 9/24/24 by ANTHONY P.

• 5 / 5

  

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  Very good

  Review of 10/8/24, following an experience of 9/28/24 by SHIVIR V.

• 5 / 5

  

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  Nice

  Review of 10/5/24, following an experience of 9/27/24 by YASAR S.

• 5 / 5

  

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  Love my watch. The site was easy to navigate and the shipping was really fast. Purchased it on line on a late Wednesday night and it was in my hands Friday morning.

  Review of 10/4/24, following an experience of 9/26/24 by JOSEPH D.

• 4 / 5

  

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  Navigation on site is easy, I like the history behind every watch.

  Review of 10/3/24, following an experience of 9/24/24 by SORIN S.

• 5 / 5

  

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  Nice casual watch

  Review of 10/2/24, following an experience of 9/24/24 by ARIANA P.

• 5 / 5

  

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  Loved the fast shipping with tracking and all

  Review of 10/2/24, following an experience of 9/23/24 by ROBERTO H.

• 5 / 5

  

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  The site was easy to navigate.

  Review of 10/2/24, following an experience of 9/13/24 by MARLENE F.

• 5 / 5

  

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  Super happy with the whole Hamilton experience. It means a lot to purchase and wear a timepiece with so much meaningful American history behind it. Thank you, Hamilton!

  Review of 9/30/24, following an experience of 7/5/24 by ANDREW D.

• 5 / 5

  

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  Good menu layout and it shows ok with different zoom settings and on Mac. Have a section to search for quartz watches (currently you have Automatic and classic).

  Review of 9/26/24, following an experience of 9/18/24 by JEFFERY L.

• 5 / 5

  

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  Great products and quick delivery.

  Review of 9/26/24, following an experience of 9/18/24 by WISSAM Y.

• 3 / 5

  

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  Website would suddenly stop working due to cache for some strange reasons

  Review of 9/25/24, following an experience of 9/16/24 by OLUWATOBI A.

• 5 / 5

  

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  The delivery of my order was great

  Review of 9/24/24, following an experience of 9/10/24 by RAY H.

• 2 / 5

  

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  I selected my watch band size, the watch I received was not altered to the size I specified when I ordered. Waste of my time to figure out the braclet size I need if you aren't going to alter it. I wouldn't even be upset if it wasn't an option... But it was...

  Review of 9/24/24, following an experience of 9/7/24 by MATT L.

• 5 / 5

  

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  Great watch

  Review of 9/24/24, following an experience of 9/7/24 by ROBERT A.

• 5 / 5

  

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  Great

  Review of 9/24/24, following an experience of 9/3/24 by ARSALAN J.

• 4 / 5

  

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  I had to call customer service to track my own order after waiting 10 days

  Review of 9/14/24, following an experience of 8/29/24 by MICHAEL K.

• 5 / 5

  

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  A big fan of Hamilton watches. The speed of ordering this watch on-line is quicker than having it ordered through my local jewelry store.

  Review of 9/14/24, following an experience of 9/5/24 by JEFF L.

• 5 / 5

  

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  Easy to navigate to find information you want to read.

  Review of 9/12/24, following an experience of 8/28/24 by JULIUS G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quality of product

  Review of 9/11/24, following an experience of 9/1/24 by MICHEL L.

• 5 / 5

  

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  This is en exceptional time piece. it’s my first luxury watch and it didn't disappoint. i had a small flaw on the band and the team immediately remedied it. even better though, they replaced it with a band that i desired. 100% amazing experience and recommended to my family and friends.

  Review of 9/11/24, following an experience of 8/25/24 by JAMES L.

• 5 / 5

  

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  This is my first Hamilton watch and it probably won’t be the last. The quality of built is outstanding, great looking watch too and the price point is reasonable. Good job 👍

  Review of 9/11/24, following an experience of 9/3/24 by PHILIPPE L.

• 4 / 5

  

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  I had issues running into website maintenance, but it might have been because I was online at 4am looking at watches

  Review of 8/31/24, following an experience of 8/22/24 by JASON M.

• 5 / 5

  

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  The quality of the watch is beyond my thoughts

  Review of 8/31/24, following an experience of 8/16/24 by MARC-ANTOINE A.

• 5 / 5

  

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  Easy to find the right strap, great shopping experience!

  Review of 8/29/24, following an experience of 8/21/24 by SEBASTIAN L.

• 5 / 5

  

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  Good product

  Review of 8/28/24, following an experience of 8/19/24 by ADRIAN T.

• 5 / 5

  

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  Very fast processing and shipping of the order, good job guys, thumbs up.

  Review of 8/22/24, following an experience of 8/14/24 by MIODRAG M.

• 5 / 5

  

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  Not my first Hamilton

  Review of 8/10/24, following an experience of 7/26/24 by RUSSELL S.

• 5 / 5

  

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  Ordered a replacement strap for my Intra-Matic. It came quickly and fits perfectly. Very happy with my experience

  Review of 8/3/24, following an experience of 7/25/24 by SEBASTIAN S.

• 5 / 5

  

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  Value for Money: Hamilton watches provide a good balance of quality and affordability, offering excellent value compared to other Swiss brands.

  Review of 7/20/24, following an experience of 7/4/24 by ERIC S.

• 4 / 5

  

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  The website layout and overall look is great, however I was confused about the difference between some of the watches. In particular I was unsure of the difference between “automatic” and “viewmatic” and I could not find an answer. Also, I was unable to complete my purchase with my usual Canadian Visa (luckily it worked on another card).

  Review of 7/18/24, following an experience of 7/6/24 by ELISA C.

• 5 / 5

  

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  Easy to navigate site. Very quick delivery time.

  Review of 7/14/24, following an experience of 7/4/24 by JEAN-MICHEL J.

• 5 / 5

  

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  The purchasing and information provided for shipping were all seamless and made me feel confident. Hamilton makes the buying experience enjoyable which is rare in todays world.

  Review of 7/13/24, following an experience of 6/27/24 by DAVID J.

• 5 / 5

  

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  Excellent service!

  Review of 7/12/24, following an experience of 6/25/24 by LAWRENCE B.

• 5 / 5

  

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  They had the exact watch I was looking for at a reasonable price. Shipped to me even faster than expected.

  Review of 7/10/24, following an experience of 6/21/24 by MICHAEL C.

• 5 / 5

  

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  The website is great. Modern design, easy to navigate. No complaints.

  Review of 7/9/24, following an experience of 6/19/24 by PETER K.

• 4 / 5

  

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  The site seems more focussed on branding than searching. That said, once I found what I wanted, the e-commerce was smooth.

  Review of 7/5/24, following an experience of 6/20/24 by SEAN E.

• 5 / 5

  

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  Was fine.

  Review of 6/27/24, following an experience of 6/1/24 by DAVID S.

• 5 / 5

  

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  No issues.

  Review of 6/20/24, following an experience of 6/9/24 by MYLES S.

• 5 / 5

  

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  Easy to find, clearly stated, simple experience.

  Review of 6/18/24, following an experience of 6/8/24 by PATRICK Y.

• 5 / 5

  

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  Simple and easy

  Review of 6/18/24, following an experience of 6/8/24 by ROLAND H.

• 5 / 5

  

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  Since I knew exactly the watch I was looking for it was easy to find with the search option, but without the search I would never knew where to look for it. For the delivery, it would be nice to have a better time frame then between 8am and 5pm and lost an entire day of work but I guess it’s more of a shipping company problem than your company problem.

  Review of 6/17/24, following an experience of 5/14/24 by AUGUSTA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great product and price. Fast shipping.

  Review of 6/13/24, following an experience of 5/28/24 by GABRIEL G.

• 5 / 5

  

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  Excellent

  Review of 6/6/24, following an experience of 5/28/24 by GERRY K.

• 5 / 5

  

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  Choix de bracelets disponibles, le prix et la livraison rapide.

  Review of 6/1/24, following an experience of 5/14/24 by PIERRE P.

• 5 / 5

  

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  Xxx

  Review of 5/31/24, following an experience of 5/23/24 by JOHN V.

• 5 / 5

  

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  Great experience

  Review of 5/28/24, following an experience of 5/12/24 by PHILIP P.

• 5 / 5

  

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  Quality, fit and aesthetic were all outstanding.

  Review of 5/25/24, following an experience of 5/9/24 by ADAM H.

• 3 / 5

  

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  Overall the website is great. I did find a couple things a little clunky. Like when viewing a watch with multiple options (like the Khaki Field Mechanical), it's hard to differentiate between the different options, the website changes as you choose another option making it confusing as to which you've viewed and the differences. Or if the models were a little better lined up/ displayed. I love researching and learning all about what I'm buying but it took me a little while to realize that a lot Hamilton's just share names or are very similar but are different. I fear someone may become a bit overwhelmed in trying to understand the best fit for them.

  Review of 5/21/24, following an experience of 5/6/24 by KYLE G.

• 5 / 5

  

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  I was on the fence, have always used a $150 Casio Shock and an apple watch. This is my 1st automatic and was skeptical to spend so much for a watch, but when I wear it, i feel joy. It's well built and beautiful. I have skinny wrists yet the 41 sits perfectly. It is so lightweight that I can wear it all day long with no fatigue. The bracelet is just beautiful. Buy it and you will not regret. I was tron between Seiko and omega but this is such a minimalistic timepiece that I intend to wear it for a long time in future.

  Review of 5/14/24, following an experience of 5/5/24 by DEEPAK R.

• 5 / 5

  

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  Overall, it was a great experience buying the watch from the online store. The delivery was fast (within two days)

  Review of 5/8/24, following an experience of 4/27/24 by CAMILO M.

• 5 / 5

  

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  Very clear and easy to follow

  Review of 5/7/24, following an experience of 4/28/24 by SEAN B.

• 5 / 5

  

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  great website for online shopping, navigation is easy, lots of options, great product description

  Review of 5/7/24, following an experience of 4/29/24 by ISSA A.

• 5 / 5

  

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  Original strap for my watch was found. Expensive but happy.

  Review of 5/1/24, following an experience of 4/22/24 by KEEGAN D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great product, great service, fast delivery

  Review of 4/30/24, following an experience of 4/20/24 by GRAHAM G.

• 3 / 5

  

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  good

  Review of 4/25/24, following an experience of 3/23/24 by ROBERT M.

• 5 / 5

  

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  Great experience

  Review of 4/25/24, following an experience of 4/17/24 by LYONNEL B.

• 5 / 5

  

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  Easy to navigate website, check out was smooth.

  Review of 4/24/24, following an experience of 4/8/24 by SLAVA S.

• 5 / 5

  

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  Easy and very quick delivery

  Review of 4/19/24, following an experience of 4/11/24 by COLAS C.

• 5 / 5

  

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  Great site

  Review of 4/17/24, following an experience of 4/7/24 by XAVIER G.

• 5 / 5

  

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  Excellent watch, looks and fits great, speedy delivery (faster than expected). Only complaint is the watch is fairly heavy, so takes getting used to, makes the wrist a bit sore on the first few days of wearing it. That's the only reason for 4/5. Overall, great value/quality for money.

  Review of 4/17/24, following an experience of 4/6/24 by CHRIS V.

• 5 / 5

  

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  Great watch

  Review of 4/10/24, following an experience of 4/1/24 by EMRAN T.

• 5 / 5

  

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  Ease of purchase

  Review of 4/9/24, following an experience of 3/22/24 by VINCE L.

• 5 / 5

  

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  Great! Very happy with the purchase!

  Review of 4/2/24, following an experience of 3/23/24 by ALAN D.

• 5 / 5

  

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  Easy to use

  Review of 3/6/24, following an experience of 2/26/24 by DARREN Z.

• 5 / 5

  

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  Love my mechanical watch!

  Review of 3/1/24, following an experience of 2/15/24 by SCOTT D.

• 5 / 5

  

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  Customer service on the phone was very helpful.. was needed as I wasn’t able to confirm that the purchase had even gone through. Tried it on my phone but had to revert to a Mac to get the process to work properly. A confirmation email would have sufficed, with an estimated delivery window.

  Review of 2/28/24, following an experience of 2/17/24 by CRAIG A.

• 5 / 5

  

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  The watches are great. But so is the customer experience.

  Review of 2/24/24, following an experience of 2/15/24 by RICHARD W.

• 5 / 5

  

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  Very easy buying experience. I used the Affirm payment method, which was also seamless. Watch arrived within 48 hours.

  Review of 2/16/24, following an experience of 2/4/24 by GRANT I.

• 4 / 5

  

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  Ordering was easy and the delivery was quick, but unfortunately the NATO strap is quite short. It is wearable but it would be nice to have a longer strap, especially for the price.

  Review of 2/13/24, following an experience of 1/28/24 by CHRIS C.

• 5 / 5

  

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  The overall experience was good, online purchase was simple and easy checkout

  Review of 2/13/24, following an experience of 2/3/24 by BILAL T.

• 5 / 5

  

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  Beautiful watch and amazing customer service!

  Review of 2/13/24, following an experience of 2/3/24 by LAWRENCE B.

• 5 / 5

  

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  Easy transaction, lightning fast shipping.

  Review of 2/8/24, following an experience of 1/31/24 by MIKLOS B.

• 5 / 5

  

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  Found exactly what I was looking for.

  Review of 2/7/24, following an experience of 1/29/24 by RENATO F.

• 4 / 5

  

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  Well laid out website.

  Review of 2/3/24, following an experience of 1/26/24 by NESTOR W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This purchase was a strap, which was a painless experience, with free delivery by courier. I also had my Jazzmaster Automatic Chronograph cleaned and rebuilt by Hamilton (Swatch) through this website. The price and waiting time were reasonable. It came back with new hands and dial, as the old ones had been water-damaged. Just like new.

  Review of 1/31/24, following an experience of 1/9/24 by ANDREW E.

• 5 / 5

  

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  The design is elegant and good quality Deserves for high ratings

  Review of 1/30/24, following an experience of 12/23/23 by HAZEL R.

• 5 / 5

  

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  The watch cam every quickly

  Review of 1/30/24, following an experience of 1/14/24 by LIAM A.

• 5 / 5

  

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  ambivalent , neither positive or negative experience.

  Review of 1/30/24, following an experience of 1/17/24 by PHILIP R.

• 1 / 5

  

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  I ordered a watch strap that I didn’t even receive yet. It’s four days late.

  Review of 1/30/24, following an experience of 1/15/24 by HERMINIO J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The navigation of your site was very clear and easy. The ordering experience was even easier. The only suggestion I would make is to have an image of the timepiece at night, to give a view of the loom.

  Review of 1/30/24, following an experience of 1/14/24 by DEAN R.

• 5 / 5

  

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  Well made and easy to change!

  Review of 1/13/24, following an experience of 1/4/24 by CHRIS C.

• 3 / 5

  

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  I did not receive a strap tool with my strap, other than that it was amazing.

  Review of 1/13/24, following an experience of 1/4/24 by BEN B.

• 5 / 5

  

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  Excellent

  Review of 1/13/24, following an experience of 1/4/24 by KYUI O.

• 5 / 5

  

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  Beautiful design , simple access to everything

  Review of 12/9/23, following an experience of 12/1/23 by ALI N.

• 5 / 5

  

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  Great customer service, fast delivery and great products overall!

  Review of 12/5/23, following an experience of 11/24/23 by ADRIAN P.

• 3 / 5

  

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  Poor return policy no gift receipt or gift wrap option

  Review of 12/5/23, following an experience of 11/24/23 by UNA Q. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Waited for this band to come back in stock. I purchased it as soon as i seen it available. Checkout was easy, friendly service by email.

  Review of 11/22/23, following an experience of 11/11/23 by SHERRY F.

• 5 / 5

  

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  Easy purchase process. Fast shipping. Beautiful watch.

  Review of 11/17/23, following an experience of 11/9/23 by BRAD N.

• 5 / 5

  

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  Hamilton did not disappoint, I highly recommend, if u a beginner @ watch’s Over all the watch is great casual or special occasions.

  Review of 11/7/23, following an experience of 10/28/23 by JOSEFINA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy process and quick delivery

  Review of 10/31/23, following an experience of 10/21/23 by ENRICO I.

• 1 / 5

  

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  slow, UI not very good , no online watch collection, prices to high, value a little low , no added gifts with order, not the best customer service, very bad shipping

  Review of 10/27/23, following an experience of 10/10/23 by JOSHUA P.

• 5 / 5

  

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  Always satisfied with your brand

  Review of 10/27/23, following an experience of 10/17/23 by REZA D.

• 5 / 5

  

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  Easy to buy - link to buy strap from the watch page is excellent. Very quick shipping.

  Review of 10/19/23, following an experience of 10/7/23 by PAUL W.

• 5 / 5

  

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  Watch came fast, and it was well packaged. Easy to navigate site.

  Review of 10/19/23, following an experience of 9/30/23 by MARC S.

• 5 / 5

  

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  The watch arrived a lot sooner than I expected for a Swiss watch.

  Review of 10/19/23, following an experience of 10/8/23 by PHILIP S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It's a decent watch for adults. Go for it. As it's brand new, can't complain anything. It is true what it tells in description of the watch. it's a classic.

  Review of 10/16/23, following an experience of 9/24/23 by ANIL D.

• 5 / 5

  

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  Great

  Review of 10/12/23, following an experience of 10/3/23 by SITONG W.

• 5 / 5

  

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  The site was very easy to navigate. I thought the video showing how to replace the watch strap/band was very helpful as well as Hamilton Watch including the tool for the replacement.

  Review of 10/12/23, following an experience of 10/3/23 by MARK F.

• 5 / 5

  

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  Amazing!

  Review of 10/11/23, following an experience of 9/30/23 by BRAD Z.

• 5 / 5

  

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  High quality watch that is discrete at the same time. I enjoy wearing it everyday.

  Review of 10/10/23, following an experience of 9/24/23 by MARTIN N.

• 5 / 5

  

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  Fast free delivery

  Review of 10/4/23, following an experience of 9/22/23 by JOANNY W. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order