Customer reviews for hamiltonwatch.ca

Customer reviews

• 5 / 5 1

  

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  Value for Money: Hamilton watches provide a good balance of quality and affordability, offering excellent value compared to other Swiss brands.

  Review of 7/20/24, following an experience of 7/4/24 by ERIC S.

• 4 / 5 1

  

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  The website layout and overall look is great, however I was confused about the difference between some of the watches. In particular I was unsure of the difference between “automatic” and “viewmatic” and I could not find an answer. Also, I was unable to complete my purchase with my usual Canadian Visa (luckily it worked on another card).

  Review of 7/18/24, following an experience of 7/6/24 by ELISA C.

• 5 / 5 1

  

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  Easy to navigate site. Very quick delivery time.

  Review of 7/14/24, following an experience of 7/4/24 by JEAN-MICHEL J.

• 5 / 5 1

  

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  The purchasing and information provided for shipping were all seamless and made me feel confident. Hamilton makes the buying experience enjoyable which is rare in todays world.

  Review of 7/13/24, following an experience of 6/26/24 by DAVID J.

• 5 / 5 1

  

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  Excellent service!

  Review of 7/12/24, following an experience of 6/25/24 by LAWRENCE B.

• 5 / 5 1

  

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  They had the exact watch I was looking for at a reasonable price. Shipped to me even faster than expected.

  Review of 7/10/24, following an experience of 6/21/24 by MICHAEL C.

• 5 / 5 1

  

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  The website is great. Modern design, easy to navigate. No complaints.

  Review of 7/9/24, following an experience of 6/19/24 by PETER K.

• 4 / 5 1

  

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  The site seems more focussed on branding than searching. That said, once I found what I wanted, the e-commerce was smooth.

  Review of 7/5/24, following an experience of 6/19/24 by SEAN E.

• 5 / 5 1

  

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  Was fine.

  Review of 6/27/24, following an experience of 6/1/24 by DAVID S.

• 5 / 5 1

  

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  No issues.

  Review of 6/20/24, following an experience of 6/9/24 by MYLES S.

• 5 / 5 1

  

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  Easy to find, clearly stated, simple experience.

  Review of 6/18/24, following an experience of 6/8/24 by PATRICK Y.

• 5 / 5 1

  

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  Simple and easy

  Review of 6/18/24, following an experience of 6/8/24 by ROLAND H.

• 5 / 5 1

  

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  Since I knew exactly the watch I was looking for it was easy to find with the search option, but without the search I would never knew where to look for it. For the delivery, it would be nice to have a better time frame then between 8am and 5pm and lost an entire day of work but I guess it’s more of a shipping company problem than your company problem.

  Review of 6/17/24, following an experience of 5/14/24 by AHMAD B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great product and price. Fast shipping.

  Review of 6/13/24, following an experience of 5/27/24 by GABRIEL G.

• 5 / 5 1

  

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  Excellent

  Review of 6/6/24, following an experience of 5/28/24 by GERRY K.

• 5 / 5 1

  

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  Choix de bracelets disponibles, le prix et la livraison rapide.

  Review of 6/1/24, following an experience of 5/14/24 by PIERRE P.

• 5 / 5 1

  

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  Xxx

  Review of 5/31/24, following an experience of 5/23/24 by JOHN V.

• 5 / 5 1

  

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  Great experience

  Review of 5/28/24, following an experience of 5/12/24 by PHILIP P.

• 5 / 5 1

  

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  Quality, fit and aesthetic were all outstanding.

  Review of 5/25/24, following an experience of 5/9/24 by ADAM H.

• 3 / 5 1

  

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  Overall the website is great. I did find a couple things a little clunky. Like when viewing a watch with multiple options (like the Khaki Field Mechanical), it's hard to differentiate between the different options, the website changes as you choose another option making it confusing as to which you've viewed and the differences. Or if the models were a little better lined up/ displayed. I love researching and learning all about what I'm buying but it took me a little while to realize that a lot Hamilton's just share names or are very similar but are different. I fear someone may become a bit overwhelmed in trying to understand the best fit for them.

  Review of 5/21/24, following an experience of 5/5/24 by KYLE G.

• 5 / 5 1

  

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  I was on the fence, have always used a $150 Casio Shock and an apple watch. This is my 1st automatic and was skeptical to spend so much for a watch, but when I wear it, i feel joy. It's well built and beautiful. I have skinny wrists yet the 41 sits perfectly. It is so lightweight that I can wear it all day long with no fatigue. The bracelet is just beautiful. Buy it and you will not regret. I was tron between Seiko and omega but this is such a minimalistic timepiece that I intend to wear it for a long time in future.

  Review of 5/14/24, following an experience of 5/5/24 by DEEPAK R.

• 5 / 5 1

  

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  Overall, it was a great experience buying the watch from the online store. The delivery was fast (within two days)

  Review of 5/8/24, following an experience of 4/27/24 by CAMILO M.

• 5 / 5 1

  

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  Very clear and easy to follow

  Review of 5/7/24, following an experience of 4/28/24 by SEAN B.

• 5 / 5 1

  

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  great website for online shopping, navigation is easy, lots of options, great product description

  Review of 5/7/24, following an experience of 4/29/24 by ISSA A.

• 5 / 5 1

  

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  Original strap for my watch was found. Expensive but happy.

  Review of 5/1/24, following an experience of 4/22/24 by TIA N. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great product, great service, fast delivery

  Review of 4/30/24, following an experience of 4/20/24 by GRAHAM G.

• 3 / 5 1

  

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  good

  Review of 4/25/24, following an experience of 3/23/24 by ROBERT M.

• 5 / 5 1

  

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  Great experience

  Review of 4/25/24, following an experience of 4/17/24 by LYONNEL B.

• 5 / 5 1

  

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  Easy to navigate website, check out was smooth.

  Review of 4/24/24, following an experience of 4/8/24 by SLAVA S.

• 5 / 5 1

  

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  Easy and very quick delivery

  Review of 4/19/24, following an experience of 4/11/24 by COLAS C.

• 5 / 5 1

  

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  Excellent watch, looks and fits great, speedy delivery (faster than expected). Only complaint is the watch is fairly heavy, so takes getting used to, makes the wrist a bit sore on the first few days of wearing it. That's the only reason for 4/5. Overall, great value/quality for money.

  Review of 4/17/24, following an experience of 4/6/24 by CHRIS V.

• 5 / 5 1

  

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  Great site

  Review of 4/17/24, following an experience of 4/7/24 by XAVIER G.

• 5 / 5 1

  

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  Great watch

  Review of 4/10/24, following an experience of 4/1/24 by EMRAN T.

• 5 / 5 1

  

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  Ease of purchase

  Review of 4/9/24, following an experience of 3/22/24 by VINCE L.

• 5 / 5 1

  

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  Great! Very happy with the purchase!

  Review of 4/2/24, following an experience of 3/23/24 by ALAN D.

• 5 / 5 1

  

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  Easy to use

  Review of 3/6/24, following an experience of 2/26/24 by DARREN Z.

• 5 / 5 1

  

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  Love my mechanical watch!

  Review of 3/1/24, following an experience of 2/15/24 by SCOTT D.

• 5 / 5 1

  

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  Customer service on the phone was very helpful.. was needed as I wasn’t able to confirm that the purchase had even gone through. Tried it on my phone but had to revert to a Mac to get the process to work properly. A confirmation email would have sufficed, with an estimated delivery window.

  Review of 2/28/24, following an experience of 2/17/24 by CRAIG A.

• 5 / 5 1

  

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  The watches are great. But so is the customer experience.

  Review of 2/24/24, following an experience of 2/15/24 by RICHARD W.

• 5 / 5 1

  

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  Very easy buying experience. I used the Affirm payment method, which was also seamless. Watch arrived within 48 hours.

  Review of 2/16/24, following an experience of 2/4/24 by GRANT I.

• 5 / 5 1

  

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  The overall experience was good, online purchase was simple and easy checkout

  Review of 2/13/24, following an experience of 2/3/24 by BILAL T.

• 4 / 5 1

  

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  Ordering was easy and the delivery was quick, but unfortunately the NATO strap is quite short. It is wearable but it would be nice to have a longer strap, especially for the price.

  Review of 2/13/24, following an experience of 1/28/24 by CHRIS C.

• 5 / 5 1

  

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  Beautiful watch and amazing customer service!

  Review of 2/13/24, following an experience of 2/3/24 by LAWRENCE B.

• 5 / 5 1

  

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  Easy transaction, lightning fast shipping.

  Review of 2/8/24, following an experience of 1/31/24 by MIKLOS B.

• 5 / 5 1

  

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  Found exactly what I was looking for.

  Review of 2/7/24, following an experience of 1/29/24 by RENATO F.

• 4 / 5 1

  

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  Well laid out website.

  Review of 2/3/24, following an experience of 1/26/24 by LOU L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  This purchase was a strap, which was a painless experience, with free delivery by courier. I also had my Jazzmaster Automatic Chronograph cleaned and rebuilt by Hamilton (Swatch) through this website. The price and waiting time were reasonable. It came back with new hands and dial, as the old ones had been water-damaged. Just like new.

  Review of 1/31/24, following an experience of 1/9/24 by ANDREW E.

• 5 / 5 1

  

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  The navigation of your site was very clear and easy. The ordering experience was even easier. The only suggestion I would make is to have an image of the timepiece at night, to give a view of the loom.

  Review of 1/30/24, following an experience of 1/14/24 by DEAN R.

• 5 / 5 1

  

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  The design is elegant and good quality Deserves for high ratings

  Review of 1/30/24, following an experience of 12/23/23 by HAZEL R.

• 1 / 5 1

  

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  I ordered a watch strap that I didn’t even receive yet. It’s four days late.

  Review of 1/30/24, following an experience of 1/15/24 by ULICES H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  ambivalent , neither positive or negative experience.

  Review of 1/30/24, following an experience of 1/17/24 by PHILIP R.

• 5 / 5 1

  

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  The watch cam every quickly

  Review of 1/30/24, following an experience of 1/14/24 by LIAM A.

• 5 / 5 1

  

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  Well made and easy to change!

  Review of 1/13/24, following an experience of 1/4/24 by CHRIS C.

• 3 / 5 1

  

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  I did not receive a strap tool with my strap, other than that it was amazing.

  Review of 1/13/24, following an experience of 1/4/24 by BEN B.

• 5 / 5 1

  

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  Excellent

  Review of 1/13/24, following an experience of 1/4/24 by KYUI O.

• 5 / 5 1

  

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  Beautiful design , simple access to everything

  Review of 12/9/23, following an experience of 12/1/23 by ALI N.

• 3 / 5 1

  

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  Poor return policy no gift receipt or gift wrap option

  Review of 12/5/23, following an experience of 11/24/23 by VIVIANE H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great customer service, fast delivery and great products overall!

  Review of 12/5/23, following an experience of 11/24/23 by ADRIAN P.

• 5 / 5 1

  

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  Waited for this band to come back in stock. I purchased it as soon as i seen it available. Checkout was easy, friendly service by email.

  Review of 11/22/23, following an experience of 11/11/23 by SHERRY F.

• 5 / 5 1

  

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  Easy purchase process. Fast shipping. Beautiful watch.

  Review of 11/17/23, following an experience of 11/9/23 by BRAD N.

• 5 / 5 1

  

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  Hamilton did not disappoint, I highly recommend, if u a beginner @ watch’s Over all the watch is great casual or special occasions.

  Review of 11/7/23, following an experience of 10/28/23 by DANIELLA D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Easy process and quick delivery

  Review of 10/31/23, following an experience of 10/21/23 by ENRICO I.

• 5 / 5 1

  

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  Always satisfied with your brand

  Review of 10/27/23, following an experience of 10/17/23 by REZA D.

• 1 / 5 1

  

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  slow, UI not very good , no online watch collection, prices to high, value a little low , no added gifts with order, not the best customer service, very bad shipping

  Review of 10/27/23, following an experience of 10/9/23 by JOSHUA P.

• 5 / 5 1

  

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  Easy to buy - link to buy strap from the watch page is excellent. Very quick shipping.

  Review of 10/19/23, following an experience of 10/7/23 by PAUL W.

• 5 / 5 1

  

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  The watch arrived a lot sooner than I expected for a Swiss watch.

  Review of 10/19/23, following an experience of 10/8/23 by MARIBEL R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Watch came fast, and it was well packaged. Easy to navigate site.

  Review of 10/19/23, following an experience of 9/30/23 by MARC S.

• 5 / 5 1

  

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  It's a decent watch for adults. Go for it. As it's brand new, can't complain anything. It is true what it tells in description of the watch. it's a classic.

  Review of 10/16/23, following an experience of 9/24/23 by ANIL D.

• 5 / 5 1

  

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  The site was very easy to navigate. I thought the video showing how to replace the watch strap/band was very helpful as well as Hamilton Watch including the tool for the replacement.

  Review of 10/12/23, following an experience of 10/3/23 by MARK F.

• 5 / 5 1

  

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  Great

  Review of 10/12/23, following an experience of 10/3/23 by SITONG W.

• 5 / 5 1

  

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  Amazing!

  Review of 10/11/23, following an experience of 9/29/23 by BRAD Z.

• 5 / 5 1

  

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  High quality watch that is discrete at the same time. I enjoy wearing it everyday.

  Review of 10/10/23, following an experience of 9/24/23 by MARTIN N.

• 5 / 5 1

  

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  Fast free delivery

  Review of 10/4/23, following an experience of 9/22/23 by AUDREY J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  All graet. Accuracy can be greater, +12-15 sec. for 24 hrs. But i love this watches. it has a soul.

  Review of 10/3/23, following an experience of 9/24/23 by MYKHAILO S.

• 5 / 5 1

  

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  Easy and clear.

  Review of 9/27/23, following an experience of 9/15/23 by MICHAEL R.

• 5 / 5 1

  

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  Good Design, Light weight, Automatic Movement

  Review of 9/26/23, following an experience of 9/17/23 by ARASH F.

• 5 / 5 1

  

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  None

  Review of 9/20/23, following an experience of 9/4/23 by JOEL T.

• 5 / 5 1

  

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  As a watch enthusiast I have to say that Hamilton is never a disappoint.

  Review of 9/19/23, following an experience of 9/10/23 by RICARDO D.

• 5 / 5 1

  

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  Great experience, had a bit of buyer's remorse and requested the order get cancelled. It shipped, not concerned because of your return policy. Received the watch, stunning, better then I expected, decided to keep the watch. Very happy with purchased. Next day received an email stating there was a technical problem and they just received my cancel request. I wrote back saying I was happily keeping the watch no big deal. Received another email stating they are happy I'm keeping the watch and sent me a collectable gift. 100% not required but an really nice gesture. I believe I will be purchasing another Hamilton watch in the years to come

  Review of 9/9/23, following an experience of 9/1/23 by MARC L.

• 5 / 5 1

  

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  Item as advertised. Excellent quality and shipped quickly

  Review of 8/30/23, following an experience of 8/16/23 by MIKE H.

• 5 / 5 1

  

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  New Strap makes the watch look brand new again! Thank You

  Review of 8/30/23, following an experience of 8/18/23 by STEPHEN B.

• 4 / 5 1

  

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  good security, fast delivery. I do remember the lug to lug measurement was missing though.

  Review of 8/24/23, following an experience of 8/7/23 by MALVIN L.

• 5 / 5 1

  

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  Expedition was very quick. Good communication.

  Review of 8/24/23, following an experience of 8/8/23 by FRANCOIS F.

• 5 / 5 1

  

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  Great watch

  Review of 8/23/23, following an experience of 8/7/23 by IVAN K.

• 5 / 5 1

  

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  ,...

  Review of 8/22/23, following an experience of 7/14/23 by KENDAL M.

• 5 / 5 1

  

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  It's great that delivery was so quick. The website is easy to shop. However, I couldn't log in to my account.

  Review of 8/22/23, following an experience of 8/14/23 by GIOVANI S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Easy to search in the website, all information I was looking for was available

  Review of 8/16/23, following an experience of 7/29/23 by TAMER S.

• 5 / 5 1

  

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  Beautiful watch, looks exactly as pictured on the website.

  Review of 8/10/23, following an experience of 7/22/23 by ADRIAN A.

• 3 / 5 1

  

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  Love the Khaki field titanium , Lume is disappointing, the rest is brilliant. Delivery was on time but arrived with an open package, a congratulatory note on my purchase of a Murf and no operating manual. Small but irritating for a watch of this value. I have owned owned watches from Tags, Timex, Seiko and Citizen. Nice box but the attention to detail on package set a new low.

  Review of 8/8/23, following an experience of 7/30/23 by CLINT B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I acquired 4 Khaki field mechanical watches within a year (2 of them bronze). So yes I like them alot. The only weak point of these watches are their watchbands. For instance the one of my Khaki field green dial started to fall apart in less than 6 months and these cost over 100 dollars. Do you think that I will buy a replacement watchbands again in the future considering that you have a one time replacement policy?

  Review of 8/3/23, following an experience of 7/15/23 by DAWN A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Wonderful watch look amazing and I love it

  Review of 7/27/23, following an experience of 7/12/23 by SYLVAIN B.

• 5 / 5 1

  

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  Excellent service!

  Review of 7/25/23, following an experience of 7/14/23 by THOMAS M.

• 5 / 5 1

  

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  Great watches and very fast delivery. Very satisfied with my order.

  Review of 7/21/23, following an experience of 7/5/23 by PRICE C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Delivery was fast, return was also fast. I would definitely recommend buying from them again when the right product comes along. This watch was great quality just small for my wrist. I wish I had seen it in a store, but it wasn’t available anywhere.

  Review of 7/12/23, following an experience of 6/30/23 by SAM X.

• 3 / 5 1

  

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  Médium quality of the WATCH.

  Review of 7/12/23, following an experience of 7/4/23 by PIERRE C.

• 5 / 5 1

  

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  Very easy process and recieved the watch within 2 days of order

  Review of 7/6/23, following an experience of 6/28/23 by JUSTIN S.

• 5 / 5 1

  

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  Love the watch and the quality. First mechanical watch and very happy with it.

  Review of 7/2/23, following an experience of 6/7/23 by ANTOINE D.

• 5 / 5 1

  

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  Superb.

  Review of 6/30/23, following an experience of 6/21/23 by GERRY K.

• 5 / 5 1

  

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  Love the watch - Iconic

  Review of 6/30/23, following an experience of 6/20/23 by PHILIP P.

• 5 / 5 1

  

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  Amazing watch. I have a small wrist perfect for it.

  Review of 6/27/23, following an experience of 6/15/23 by HASSAN O. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent and efficient processing of purchase. It was processed, shipped and arrived with 48 hours. Awesome

  Review of 6/23/23, following an experience of 6/8/23 by GERALD M.

• 5 / 5 1

  

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  It was great everything went smooth

  Review of 6/17/23, following an experience of 6/1/23 by MAXIMILLIA J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Their response was great and i received it the following day that I ordered it.

  Review of 6/17/23, following an experience of 6/1/23 by MARION R.

• 5 / 5 1

  

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  Will satisfy me for years to come.

  Review of 6/14/23, following an experience of 6/6/23 by ALLAN C.

• 4 / 5 1

  

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  The site is informative and easy to navigate, but it's almost impossible to find information on strap lengths and the size of wrist they fit. Also, you definitely need more options for us smaller-wristed consumers.

  Review of 6/13/23, following an experience of 6/4/23 by RICHARD S.

• 5 / 5 1

  

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  Nice website. Seamless purchase and delivery.

  Review of 6/7/23, following an experience of 5/28/23 by JAMES B.

• 5 / 5 1

  

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  Great watch and strap.

  Review of 6/6/23, following an experience of 5/26/23 by EVAGELOS B.

• 5 / 5 1

  

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  In this section

  Review of 6/2/23, following an experience of 5/19/23 by ALEX S H.

• 5 / 5 1

  

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  The order took 2 days to arrive. Very efficient service.

  Review of 5/27/23, following an experience of 5/19/23 by PHILLIP S.

• 5 / 5 1

  

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  Good customer service, they answered my questions and shipped the product.

  Review of 5/25/23, following an experience of 2/17/23 by FRANÇOIS B.

• 5 / 5 1

  

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  Easy and intuitive

  Review of 5/24/23, following an experience of 5/16/23 by PETER B.

• 5 / 5 1

  

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  Website easy to navigate, quick order processing and shipping.

  Review of 5/17/23, following an experience of 5/6/23 by ERIC L.

• 5 / 5 1

  

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  Good

  Review of 5/13/23, following an experience of 5/4/23 by JASON J.

• 5 / 5 1

  

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  All good

  Review of 5/13/23, following an experience of 5/3/23 by FRANK F.

• 5 / 5 1

  

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  While it arrived quickly, dealing with Fedex and the in-person sign requirement was frustrating. I had to change the address to my work so I could collect the strap. Would order from Hamilton again but next time I'll make sure I'm holidays 😉

  Review of 5/9/23, following an experience of 4/20/23 by BRAD S.

• 5 / 5 1

  

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  Perfect complement to the original strap for a more relaxed look!! Everything was perfect, just wish the length of the standard strap was listed even though fits perfectly.

  Review of 5/8/23, following an experience of 4/19/23 by ANDREW S.

• 5 / 5 1

  

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  Great experience on the site. Quick and easy to find a purchase what I was looking for.

  Review of 5/8/23, following an experience of 4/26/23 by TERENCE A.

• 5 / 5 1

  

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  Delivery was fast and easy

  Review of 5/5/23, following an experience of 4/17/23 by ADAM M.

• 3 / 5 1

  

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  Nice strap. Hamilton website states each strap comes with a pin removal tool which was not included. Also wish the green NATO strap came in 22mm.

  Review of 5/2/23, following an experience of 4/20/23 by CRAIG A.

• 4 / 5 1

  

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  The ease of checkout and selection was great. The only hiccup was the cart took absolutely forever to load when I added the watch. I'm talking like 3-4mins for the cart to add my watch.

  Review of 4/30/23, following an experience of 4/19/23 by REYAD K.

• 5 / 5 1

  

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  watch is great. replacement bracelet and tool along with instructions Perfect

  Review of 4/29/23, following an experience of 4/14/23 by MARIE HELENE M.

• 1 / 5 1

  

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  I was trying to call the helpline on Hamilton’s website which number never works n then I emailed them and they sent me the number where nobody picks up the call or call me back for help as customer service, their customer service is dead, please guys don’t buy any Hamilton watch

  Review of 4/22/23, following an experience of 4/4/23 by MUHAMMAD B.

• 5 / 5 1

  

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  The process was smooth and painless

  Review of 4/22/23, following an experience of 3/28/23 by BRIAN N.

• 1 / 5 1

  

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  Website information inconsistent across different region/language which leads to confusion.

  Review of 4/18/23, following an experience of 3/30/23 by HUNG-LI L.

• 5 / 5 1

  

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  Navigation on the site, easy access to product info., easy order process and prompt delivery. Hamilton Watch is a true customer oriented company from start to finish. I own (2) and am very pleased with my purchases. I have researched many other brands and find Hamilton Watch to be an exceptional value as well as a smart looking time piece. In an age of cell phone dependancy, I still like the functionality and the look.

  Review of 4/10/23, following an experience of 3/26/23 by DENNIS D.

• 1 / 5 1

  

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  I love my Hamilton watch however, I ordered a watch band that said it comes with a band changing tool. The band arrived with no tool, I have emailed and called the customer service department multiple times with zero response.

  Review of 4/10/23, following an experience of 3/14/23 by DUSTIN C.

• 3 / 5 1

  

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  Shipping was so fast. Unfortunately, there was a defect on one of the hands and, I had to return it immediately under warranty. Response from customer service was prompt. Okay experience overall.

  Review of 4/10/23, following an experience of 3/28/23 by TREVOR L.

• 5 / 5 1

  

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  Fantastic service and excellent product

  Review of 4/10/23, following an experience of 3/29/23 by BRIAN G.

• 5 / 5 1

  

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  The site was fine

  Review of 4/10/23, following an experience of 3/24/23 by CONNOR L.

• 5 / 5 1

  

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  Quick and painless ordering process. It looks more beautiful in person than online. Quick delivery, I mean what more can I say... nicely done

  Review of 4/10/23, following an experience of 3/24/23 by LESLEY S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I would just prefer if the strap came a bit more worn so it was instantly comfortable

  Review of 3/31/23, following an experience of 3/18/23 by LENORE T.

• 2 / 5 1

  

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  The watch I bought was stunning… but so so so small. Turns out it was a women’s watch… wasn’t labelled as such. The watch was extremely difficult to use (hard to see the hands). Shipping was quick… but the return process was not easy (as was mentioned on the website) I called Multiple times. No answer I emailed multiple times. I did get a reply, but only after a week! I honestly thought I was about to get scammed. So yeah, not that great of an experience for those reasons.

  Review of 3/25/23, following an experience of 3/7/23 by BELLE R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Happy with the service.

  Review of 3/25/23, following an experience of 2/26/23 by DIEGO D.

• 5 / 5 1

  

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  Very friendly and easy to navigate process

  Review of 3/14/23, following an experience of 3/3/23 by SHELLEY R.

• 5 / 5 1

  

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  A clean website with simple purchase / delivery functionality. One small disappointment was mismatch between stated "two day delivery" and an actual delay before the shipping. The delivery did take two days, however the watch was shipped with a delay.

  Review of 3/9/23, following an experience of 1/31/23 by SERGEI V.

• 5 / 5 1

  

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  Shipping was ridiculously fast!

  Review of 2/18/23, following an experience of 2/3/23 by MARCO P.

• 5 / 5 1

  

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  Great web experience

  Review of 2/18/23, following an experience of 2/2/23 by CHRISTIAN O.

• 5 / 5 1

  

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  Love the watch and shopping experience. Will proudly recommend this time piece and the online shopping experience.

  Review of 2/14/23, following an experience of 1/26/23 by JEAN-LUC C.

• 5 / 5 1

  

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  Fast shipment, excellent service.

  Review of 2/11/23, following an experience of 1/20/23 by BIN H.

• 5 / 5 1

  

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  Love the watch

  Review of 2/10/23, following an experience of 1/22/23 by ADAM M.

• 5 / 5 1

  

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  Great selection of straps.

  Review of 2/5/23, following an experience of 1/21/23 by SABRINA L.

• 5 / 5 1

  

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  Website navigation is easy to use

  Review of 2/4/23, following an experience of 1/23/23 by WISSAM Y.

• 5 / 5 1

  

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  Website is just okay. Crashed a few times whilst trying to make a payment. Apple Pay doesnt work. Search filters dont work too well on mobile

  Review of 1/29/23, following an experience of 1/10/23 by DEMETRIS Z. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Your Website is great. I can’t think of anything to make it better. Perhaps make it easier to get to wish list after logging in.

  Review of 1/27/23, following an experience of 1/6/23 by BRODY S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very satisfied

  Review of 1/27/23, following an experience of 1/12/23 by BRIAN P.

• 5 / 5 1

  

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  Great product and service. Free shipping made it even a better experience.

  Review of 1/19/23, following an experience of 1/8/23 by LITZY A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Was notified product was in stock and fast shipping.

  Review of 1/9/23, following an experience of 12/22/22 by SANTINO R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Fast delivery and good communication

  Review of 1/7/23, following an experience of 12/17/22 by SYLVESTER B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  very easy to find what iam looking for

  Review of 1/5/23, following an experience of 12/15/22 by GEORGIANNA L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Easy transaction

  Review of 1/4/23, following an experience of 12/22/22 by MARINA M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent watch and band! The perfect field watch!

  Review of 12/30/22, following an experience of 12/18/22 by HESTER T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The watch is beautiful. As for the (FedEx) delivery, I would rather have an option for a delivery to one of the pick-up locations instead of a direct delivery to my place when I make a purchase. Overall, a great service; Hamilton responded to my inquiries and messages in a speedy manner.

  Review of 11/26/22, following an experience of 11/14/22 by TIANA L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great service all around!

  Review of 11/26/22, following an experience of 11/7/22 by LUELLA G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Extremely fast and easy purchase. Amazing watch!

  Review of 11/20/22, following an experience of 11/9/22 by ADRAIN N. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very good quality

  Review of 11/20/22, following an experience of 11/8/22 by LETA B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Okay.

  Review of 11/19/22, following an experience of 11/7/22 by TABITHA W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  easy to navigate, very good presentation, painless checkout, very fast delivery

  Review of 11/18/22, following an experience of 11/5/22 by GERTRUDE W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The website is clean and easy to navigate. The filters are especially good compared to your competitors. Images show all angles of the watch.

  Review of 11/17/22, following an experience of 10/31/22 by SHAYLEE F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I like the military heritage background story of the brand.

  Review of 11/15/22, following an experience of 10/23/22 by RETHA B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Nice watch

  Review of 11/14/22, following an experience of 11/2/22 by RUDY C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Your sales rep was understanding and patient.

  Review of 11/11/22, following an experience of 10/30/22 by JANELLE H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Nice looking strap for my Hamilton watch. Feels and looks authentic

  Review of 11/6/22, following an experience of 10/18/22 by EMERY D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Service is good

  Review of 11/5/22, following an experience of 10/24/22 by JOHNATHAN K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Everything was perfect. I love the watch and the shipping was very fast. I will definitely buy again. Everything was A1.

  Review of 11/1/22, following an experience of 10/19/22 by JACK B. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Very easy to buy the Hamilton Khaki Field Auto. There are a lot of options and versions of the Khaki Field; it would be nice to have a way to compare the options because it can get quite confusing and tiresome to scroll through the many pages and try to compare.

  Review of 10/31/22, following an experience of 10/12/22 by WHITNEY W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very satisfied. Fast shipping was awesome.

  Review of 10/23/22, following an experience of 10/10/22 by KESHAWN H. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  it was acceptable

  Review of 10/23/22, following an experience of 10/9/22 by HERMAN P. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  I've been trying to return the strap for 3 weeks now. I've sent a couple of emails and tried to call but no one has contacted me. I actually got a hold of an agent last week, they said they would send me the return authorization slip in the next 30 minutes, but i havent received anything. Since then, I just get the machine every time i call. It just tells me that i can reach you from 830-430pm (i always call within that range...) Super frustrating

  Review of 10/19/22, following an experience of 9/22/22 by CAROLE G. *

  *Pseudonymized data at the request of the author

  Answer by hamiltonwatch.ca

  

  Flag

  Dear Mr. George, Your return label and number was earlier sent to your inbox, on October 5th. We have again sent you an email today. Please let us know if you have received the same. It does sometimes end up in the "SPAM" or "Promotions" folders of your mailbox if you have those filters. We duly regret the confusion caused. Please let us know if we can help you further. Best regards, Hamilton Canada - Customer Service Team

• 4 / 5 1

  

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  No particular issue

  Review of 10/19/22, following an experience of 9/30/22 by GAY R. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  bought the wrong watch. emailed customer service three times in the past 2 weeks. no reply for an exchange or refund.

  Review of 10/11/22, following an experience of 9/22/22 by MELISSA C. *

  *Pseudonymized data at the request of the author

  Answer by hamiltonwatch.ca

  

  Flag

  Dear Mr. Chu, Your return label and FedEx pre-paid shipping package has been sent along to you on October 3rd, Monday! Please let us know if you have been able to send the watch back. In case you need more help, please let us know that too as well. Best regards, Hamilton Customer Service Team - Canada

• 5 / 5 1

  

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  Easy to navigate the website. Straight forward and simple.

  Review of 10/11/22, following an experience of 9/27/22 by ISMAEL J. *

  *Pseudonymized data at the request of the author

  Answer by hamiltonwatch.ca

  

  Flag

  Dear Valued Customer, Thank you so much for sharing your experience with us. Your feedback helps us serve you better. Best regards, Hamilton Canada - Customer Service Team

• 5 / 5 1

  

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  Fast deliverie

  Review of 10/2/22, following an experience of 9/13/22 by HALLIE W. *

  *Pseudonymized data at the request of the author

  Answer by hamiltonwatch.ca

  

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  Dear Mr. Shawn, Thank you so much for sharing your experience with us. Your feedback helps us serve you better. Best regards, Hamilton Canada - Customer Service Team

• 4 / 5 1

  

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  It was ok

  Review of 9/23/22, following an experience of 9/11/22 by PIETRO R. *

  *Pseudonymized data at the request of the author

  Answer by hamiltonwatch.ca

  

  Flag

  Dear Mr. McCart, Thank you so much for sharing your experience with us. Your feedback helps us serve you better. Please do let us know what can we do better to enhance your brand experience. We look forward to your suggestions. Best regards, Hamilton Canada - Customer Service Team

Reviews displayed in chronological order