Customer reviews for graciousstyle.com

Customer reviews

• 5 / 5

  

  Edit Flag

  Excellent customer service. The mugs I ordered arrived quickly and are perfect.

  Review of 2/2/22, following an experience of 1/12/22 by FLORENCE O. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  the coffee cups are not the same size of our previous orders and so the tea cups being a different shape are not what we are look for. Plus the delivery took a long time

  Review of 1/29/22, following an experience of 12/29/21 by LISETTE W. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  While the product is lovely. When I ordered it I paid for expedited shipping. Huge cost. I think it came almost two weeks late. Not a peep about refunding shipping cost. Since it is a Christmas theme not really helpful to arrive after Christmas.

  Review of 1/29/22, following an experience of 1/7/22 by BETHEL K. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  I received my order far later than what was communicated when I ordered. I didn’t receive any notification of a delay. I ordered in November and it was just delivered on Jan 9th. This order was for a vacation home so I wasn’t there when it came. I had to pay our property manager to make another trip so the package wasn’t left outside. I fully understand the issues with delayed shipments these days - but I wouldn't t have placed my order if you didn’t offer a date or I would have arranged for visit at a different time if I had known when to expect it. I haven’t seen my order and won’t be able to for a while. Hopefully nothing is wrong with it - and if there is- I will be able to return.

  Review of 1/23/22, following an experience of 1/4/22 by EWELL W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Everything was fine and my fragile items arrived well packed and in perfect shape. My only complaint, and the reason I'm not giving a 5-star review, is the terrible plastic packing materials that were used. Very un-environmentally friendly! Particularly for the peanuts, there are plenty of biodegradable options available so there is no justification for using styrofoam. I feel sure there must be better materials for the other packing materials as well. There is no Planet B!

  Review of 1/23/22, following an experience of 1/4/22 by JORDON F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Awesome

  Review of 1/23/22, following an experience of 1/2/22 by SELENA G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Quick shipping, product as described.

  Review of 1/23/22, following an experience of 1/3/22 by ELIAN A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  The absolute WORST customer service I have ever had. You get no where with your request. I have been requesting to speak with management for WEEKS now. I highly recommend NEVER ordering from this company unless you want a headache.

  Review of 1/23/22, following an experience of 12/23/21 by WYATT M. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  ????

  Review of 1/21/22, following an experience of 12/29/21 by JULES L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very good product and excellent seller.

  Review of 1/20/22, following an experience of 12/28/21 by GENNARO K. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  this took waaay to long to arrive. It was supposed to come in a couple of months and that got pushed back multiple time with no notification

  Review of 1/20/22, following an experience of 12/28/21 by COOPER H. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  I called to advise of my change of address & was told the package would be sent to my new address. It was not. It was sent to my old address. The glasses, however, are wonderful.. I am very happy with them.

  Review of 1/15/22, following an experience of 12/23/21 by CHANELLE A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service during these busy times. Prompted me to be a repeat buyer.

  Review of 1/15/22, following an experience of 12/17/21 by GERARD W. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  impossible to communicate with for basic order status, total lack of customer care regrading late shipping and bad estimates

  Review of 1/15/22, following an experience of 12/23/21 by BLAKE K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Site worked fine

  Review of 1/15/22, following an experience of 12/23/21 by CRAIG B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Lovely fun Juliska bowl. Arrived quickly; well-packed.

  Review of 1/15/22, following an experience of 12/17/21 by BELLE F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Shipping on time

  Review of 1/15/22, following an experience of 12/16/21 by KADE F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very good now pls take me off your email list thx

  Review of 1/15/22, following an experience of 12/17/21 by ALEXANDER B. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Ordered Sabre flatware, waited months, until today, still have not received any of the items. Fraud, do not trust this website. You can purchase Sabre elsewhere at a much better price point.

  Review of 1/13/22, following an experience of 7/23/21 by WYATT M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  great

  Review of 1/12/22, following an experience of 12/20/21 by IRWIN H. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  BIG BLUNDER; Wrong product, damaged and note from sender not included.

  Review of 1/12/22, following an experience of 11/20/21 by MYLENE G. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  The brass box the company sent is junk. The top doesn't align with the bottom, and the box has scratches on the top. The very small box costs $125. When I called to return the item, I was told they didn't take returns on that item. When I mentioned that was not mentioned during the purchase, the reply was, "It is written on our website." REALLY! SCAM

  Review of 1/12/22, following an experience of 12/12/21 by ADRIANA G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  This was my husband’s favorite gift- he’s the chef in the family:)

  Review of 1/12/22, following an experience of 12/18/21 by DALLIN B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  very pleased

  Review of 1/12/22, following an experience of 12/8/21 by JEREL F. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  I ordered $850 worth of cutlery, changed my mind within 4 hrs and canceled the order. I called to confirm the order was canceled and they verbally said it was (and they removed the charge on the credit card). I ordered a different set from another site. Two weeks later they charged my card and shipped the cutlery. When I asked them what was going on they said they had no record of the canceled item and it was non-refundable. They are not returning my calls now. Absolutely terrible service! Looking into whether my credit card company can help me with this now. Will never purchase from this site again.

  Review of 1/12/22, following an experience of 12/15/21 by MAYMIE Z. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Quick service and great product

  Review of 1/11/22, following an experience of 12/10/21 by JAYDON R. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Horrible-I spent hours following up with customer service. I was told on December 16 but I could cancel an order and it had yet shipped-I sat on hold bother representative called the manufacture. Less than 24 hours later I had multiple charges for plate set that were not supposed to be in stock until the end of December (mini) in the end of March. (Dinner) -charges did not match my invoice and I received no help from CustomerService. I was told they could not be accountable for the in stock dates that they gave me-I contacted the company leadership and received no response. It wasn’t until I contacted the vendor directly but I had any action or help. There is NOTHING gracious about this company I will never shop here again

  Review of 1/11/22, following an experience of 12/17/21 by MAGNUS K. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  I paid a fortune for shipping that was still somehow going to take two months - and even then it is now weeks overdue. I’ve heard nothing despite trying several times to get in touch. Not very happy.

  Review of 1/10/22, following an experience of 12/10/21 by ELODY A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service. Best price

  Review of 1/8/22, following an experience of 12/16/21 by GROVER K. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  I still have not received one of my Delphine Tall Side End Table. I ordered two. This Wednesday one table and a huge dining room table was on the truck for me that came to my door. i accepted the one end table and refused the dining room table. My other end table could not be found anywhere. Gracious Style looked into this and said another end table would be shipped to me after Christmas. This is so disappointing after waiting so long to receive the end tables.

  Review of 1/8/22, following an experience of 12/8/21 by BETTE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Love them, they were well packaged for shipping.

  Review of 1/8/22, following an experience of 12/14/21 by CALEIGH D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Kept me informed of my package very responsive

  Review of 1/8/22, following an experience of 12/18/21 by KEYSHAWN B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I had ordered the wrong bowl, and they told me what to do to return it. I did, and got my refund. No problems

  Review of 12/31/21, following an experience of 12/13/21 by DAREN R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Easy to order from and good prices, but the only reason it is not 5 stars is that I was told after i ordered that they were on back order and might not make it till 3 weeks after I needed them. I called to cancel the order and somehow they arrived the next day. I know the supply chain is not working well in this era of Covid, but perhaps the company’s tracking systems should be improved.

  Review of 12/31/21, following an experience of 12/5/21 by RASHAD V. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very pleased with my order, plus the shipping was fast.

  Review of 12/31/21, following an experience of 12/12/21 by SERENITY M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good selection, easy to place order. Arrived securely packed and exactly as expected. I would order again in the future

  Review of 12/31/21, following an experience of 12/5/21 by SHERWOOD W. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  Only received one of the two items I ordered. The packing slip said both items were included and my order was marked as completed. I contacted GraciousStyle immediately, was told to send photos of what I received, the packaging, the packing slip. I sent those immediately. Days went by with no response. I contacted again asking for information. There has been no response so far after 8 days. Unfortunately I will not be willing to shop here again.

  Review of 12/31/21, following an experience of 12/8/21 by MARYSE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  It took quite a while to get my complete order, but that wasn’t their fault. Their site made it super easy for me to track when my order was to be expected. With all of the issues during this pandemic, I appreciated how easy and efficiently this order was handled.

  Review of 12/31/21, following an experience of 12/13/21 by CONOR S. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Delay in receiving, understand circumstances and appreciate communication

  Review of 12/31/21, following an experience of 12/8/21 by LUELLA S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  When I sent my complaints about the plate I ordered, I received a prompt reply. The website contains beautiful home goods.

  Review of 12/31/21, following an experience of 12/1/21 by DOMINIQUE Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I am very happy with the service and would shop again. One item was delayed for quite a while and I actually forgot I ordered it and was very pleased when it arrived.

  Review of 12/31/21, following an experience of 12/10/21 by MONIQUE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The recipient received the order. I assume she is happy with it since she selected the bowls herself.

  Review of 12/31/21, following an experience of 12/5/21 by TRE G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Quality product

  Review of 12/24/21, following an experience of 11/25/21 by HOSEA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good service, kept me informed about my purchase and delivery.

  Review of 12/24/21, following an experience of 12/5/21 by DAN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent and prompt service!

  Review of 12/24/21, following an experience of 12/5/21 by OSWALD H. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  The amount of my refund was insufficient, since I paid for shipping the product back the merchant, and it took too long for the item to reach my home.

  Review of 12/24/21, following an experience of 11/10/21 by JAKAYLA N. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Well packed and packaged. Much appreciated.

  Review of 12/24/21, following an experience of 12/7/21 by ARNALDO R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I was very pleased of the selection of Fishes. They are a gift and I am excited to give them. Very easy process with ordering

  Review of 12/24/21, following an experience of 12/5/21 by ELEAZAR B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Love this beautiful basket! It arrived safely and quickly!

  Review of 12/22/21, following an experience of 11/29/21 by KATHARINA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Ordering was easy, pleasant, and something I would certainly do again.

  Review of 12/22/21, following an experience of 11/30/21 by FAUSTO D. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  I never got my package

  Review of 12/22/21, following an experience of 11/23/21 by ZENA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Received the pillows we ordered quicker than we expected.

  Review of 12/22/21, following an experience of 11/22/21 by TREY M. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  there was never any follow up with the order status, never even got a confirmation email. Shipping was a total nightmare and customer service was less than what I would consider service. Never shopping here again

  Review of 12/17/21, following an experience of 11/15/21 by DAMION C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I was so pleased to be able to get my 2nd indigo lamp! This company is accurate and terrific! 5 star review for sure!!!

  Review of 12/17/21, following an experience of 11/2/21 by BETTE C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  The order took a long time to ship, but has arrived now and all is good.

  Review of 12/17/21, following an experience of 11/18/21 by MONROE P. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Received

  Review of 12/16/21, following an experience of 11/21/21 by DELPHA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service received the order very quickly

  Review of 12/16/21, following an experience of 11/24/21 by FELICITY G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Ordering was easy and we received the pillows promptly despite our concerns about shipping delays.

  Review of 12/16/21, following an experience of 11/13/21 by GRACE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  In a world where everything is taking forever to receive my bubbles chandelier came in a very reasonable time and was worth the wait!!

  Review of 12/16/21, following an experience of 11/14/21 by SANTA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  This was super simple order and it arrived quickly and was packed really well!

  Review of 12/12/21, following an experience of 11/11/21 by GAIL R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Nightstands arrived earlier than expected and in great condition. Thank you!

  Review of 12/12/21, following an experience of 11/21/21 by KOLE G. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  I rarely write poor reviews but I was so disappointed in my experience here. I ordered a couple of expensive plates in July for my daughter's birthday in August. On their website it said it would take a couple of weeks to ship. They were from Italy so I understood but I had no communication about when or why. I had to call them and still got nothing definitive. Received one plate in September or October, 2nd one still hasn't arrived and is now due in April!! Ordered from another company and it's already shipped. It's too easy to find good customer service these days, very disappointed when I don't receive basic courtesies. I'm easy to please.

  Review of 12/12/21, following an experience of 11/17/21 by AMAYA Q. *

  *Pseudonymized data at the request of the author

  Answer by graciousstyle.com

  

  Flag

  Thank you for taking the time to write your feedback. However, our website did not state any shipping date for the product as it was on backorder when you placed it. Our records also show that we sent shipping updates to your email before you decided to cancel the order.

• 5 / 5

  

  Edit Flag

  I've always had excellent, prompt service with Gracious Style, This is the first place I check when I want something stylish and nw.

  Review of 12/9/21, following an experience of 11/9/21 by SUSAN F. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  I ordered this product in July and have yet to receive it. I have been given many different dates and answer and lies. The agent lied to me about the price. This has been a horrific experience that I hope no one has gone thru or will have to go thru. I regret ever reaching out to Gracious Styles

  Review of 12/9/21, following an experience of 11/8/21 by MAKAYLA B. *

  *Pseudonymized data at the request of the author

  Answer by graciousstyle.com

  

  Flag

  Thank you for taking the time to write this. However, you were charged the correct amount of the original price when the order was placed. You requested for us to honor the same discount that you received from your first order which we gladly approved. We sent you the revised invoice. The card was declined a few times but we still waited until you have enough funds to proceed with the order. Special orders like the counter stools take longer time to ship as they are ordered from the factory and this is clearly stated on our website. We sent shipping updates to your email before you decided on canceling the order.

• 5 / 5

  

  Edit Flag

  After a long wait for delivery your staff was wonderful in the following up of my order. Finally I have received with lots of satisfaction.

  Review of 12/9/21, following an experience of 11/8/21 by JAQUELINE W. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  Customer communication need a lot of work!!! Told me order had been canceled after I waited for almost 3 months. Then a month later sent the order.

  Review of 12/4/21, following an experience of 11/11/21 by MILO K. *

  *Pseudonymized data at the request of the author

  Answer by graciousstyle.com

  

  Flag

  Thank you for taking the time to write this. However, there is inaccuracy in what you've described. We did not receive any cancellation request from you either by email or phone call. There is also no record of a cancellation request submitted through our website. Therefore, we shipped your order as expected.

• 5 / 5

  

  Edit Flag

  Needed to replace missing teaspoons. Shipping was quick and easy. Happy with my experience

  Review of 12/4/21, following an experience of 11/13/21 by WALDO C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  My product, an expensive John Richards ottoman damaged to the extent it was unusable. Shipping damage. Unfortunate as that is, Gracious Style was excellent in their handling of proceeding the claim. Customer service was excellent!!

  Review of 12/4/21, following an experience of 11/8/21 by KADE O. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Awful customer service all the way around. Conflicting answers and terrible delivery experience. Buyer beware

  Review of 12/3/21, following an experience of 11/8/21 by ZACK W. *

  *Pseudonymized data at the request of the author

  Answer by graciousstyle.com

  

  Flag

  We're sorry you were unhappy with your experience. We have reviewed your order and it shows that there was no request from you for white-glove service. Our Shipping Policy on the website clearly states that.

• 5 / 5

  

  Edit Flag

  Arrived in a timely manner and was what I was looking for. I have it on my bed now!

  Review of 11/27/21, following an experience of 11/8/21 by JOSEFA O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I was looking for a specific product and was thrilled to find it with Gracious Style. I was skeptical however as I was not familiar with the company and/or website and as a retired television consumer reporter am very concerned about online scams and ripoffs. I researched the company and found great reviews so I checked with my credit card company and verified I’d be covered in case of a problem and decided to place the order. I couldn’t be more satisfied with the product and customer service. My items were delayed by the current international shipping situation but GS kept me appraised of the timing. My tables were delivered last week in perfect condition, exactly as they’d been advertised, My only complaint is with the delivery. While the process was smooth with direct communication from the service, the driver simply dropped off the 2 huge crates completely indifferent to how we’d manage from there. “I don’t do that” was his reply when we asked if we could pay him to help us get the chests closer to our condo. I would have been better prepared had I know what free shipping meant. But overall I call this a 5 star experience.

  Review of 11/27/21, following an experience of 11/8/21 by GEORGETTE C. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Site navigation was a bit difficult, I seem to recall. But the tracking emails were clear and consistent. My only huge problem was with the long wait for my 54x54 tablecloth. I could not give it as a birthday gift in October; I will give it now as a Christmas gift. It finally arrived this week, after like 4 months!! But I know we are all experiencing supply chain issues. Probably not your fault….

  Review of 11/27/21, following an experience of 11/5/21 by JASON R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Well wrapped, arrived on time

  Review of 11/27/21, following an experience of 11/8/21 by MARLIN L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very good to do business with and received the item in a timely manner.

  Review of 11/27/21, following an experience of 11/7/21 by CATHRINE O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  received more quickly than expected

  Review of 11/27/21, following an experience of 11/9/21 by SHERWOOD G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Beautiful merchandise

  Review of 11/27/21, following an experience of 10/28/21 by CLIFFORD S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Everything came quickly and the quality is exactly what I expected. Very Pleased!!

  Review of 11/27/21, following an experience of 10/30/21 by VALENTINE H. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  You only had 1 item of my order and failed to tell me when I placed the order. I had to contact you to find out where the other one was. You gave me a super long delivery date.

  Review of 11/27/21, following an experience of 10/26/21 by CHANEL W. *

  *Pseudonymized data at the request of the author

  Answer by graciousstyle.com

  

  Flag

  Thank you for sharing your experience with us. Upon review, one of your order was accidentally canceled along with the discontinued items in our system and we apologize for this. Regarding the long date this is due to our vendor's capacity and production issues and we only provide you the delivery date given to us by the vendor.

• 4 / 5

  

  Edit Flag

  I placed two separate orders over the summer. Several days after placing the orders I received emails alerting me that the items were back ordered and would arrive in November and January, respectively. I was disappointed that the expected timing was not apparent upon ordering as I needed one set of dishes for a party and the wine glasses were a gift. On the very positive front, Gracious Style continuously updated me on the expected arrival date of the items. Another positive: the selections and quality are fabulous!

  Review of 11/27/21, following an experience of 11/1/21 by CANDACE F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The site was easy to use and setup well

  Review of 11/27/21, following an experience of 11/4/21 by CLETA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  We found the pitcher and glasses we wanted and were notified when they would be coming. We were pleasantly surprised when we were then notified that they were coming 3 months earlier than expected. The shipment arrived when they told me it would and was packaged safely.

  Review of 11/17/21, following an experience of 11/1/21 by AUGUSTUS C. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Product took over a month to come in. I then found it on the original manufacture's site as in and it still took GS, 2 additional weeks to ship theirs out.

  Review of 11/17/21, following an experience of 10/27/21 by ROBIN L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Navigating the website was straight forward and the delivery service was very good. This is a gift, and so I did not see the product in person.

  Review of 11/17/21, following an experience of 10/30/21 by CHRISTOPHER D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  They were very responsive!

  Review of 11/17/21, following an experience of 10/28/21 by TIANA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I placed three orders to complete a set of Blue Canton...expensive dishes for my life. The orders were handled exactly as I'd expect for an expensive order. Packaging was impeccable. Order came quickly. I was kept informed of when to expect it. I'm absolutely delighted!

  Review of 11/17/21, following an experience of 10/22/21 by ROD D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Took a little time but the order came in and was. Perfect

  Review of 11/17/21, following an experience of 11/1/21 by DESTINI B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The canister is absolutely beautiful. It graces my kitchen countertop.

  Review of 11/17/21, following an experience of 10/28/21 by HATTIE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service, very prompt. Glasses were just as described.

  Review of 11/17/21, following an experience of 10/21/21 by MYAH H. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  No problems.

  Review of 11/17/21, following an experience of 10/19/21 by CHLOE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I already knew what acrylic wine glasses I wanted and looked on several different sites. When I found gracious style I found exactly what I wanted and received them quickly!

  Review of 11/17/21, following an experience of 10/19/21 by MARIO H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  As expected thanks

  Review of 11/17/21, following an experience of 10/22/21 by JESSICA A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  The items I ordered in June arrived in late October, and the shipment entailed an enormous customs fee

  Review of 11/17/21, following an experience of 10/20/21 by LEE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great products!!

  Review of 11/14/21, following an experience of 10/22/21 by LOUVENIA D. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  After my last review they told me they would refund my credit card. That was days ago. Still has not happened.

  Review of 11/14/21, following an experience of 10/12/21 by MARLON D. *

  *Pseudonymized data at the request of the author

  Answer by graciousstyle.com

  

  Flag

  You had charged back a payment on this order, which is why we could not refund your credit card.

• 4 / 5

  

  Edit Flag

  Products and delivery are superb. Navigating the site was tricky, though, and sometimes it was hard to distinguish differences in style and size from the limited photos and sparse info provided.

  Review of 11/14/21, following an experience of 10/25/21 by CHARLENE O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Nice product and arrive sooner than expected

  Review of 11/12/21, following an experience of 10/21/21 by KATHRYN S. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  The advertisements were somewymisleading

  Review of 11/12/21, following an experience of 9/10/21 by SETH K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to order, fast shipping

  Review of 11/12/21, following an experience of 10/19/21 by TITO J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Love the pagoda lanterns. Wrapped and mailed n a secure way.

  Review of 11/8/21, following an experience of 10/18/21 by ANDREANE J. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  Before ordering, called to inquire about the source of the product and was reassured. After receiving the plates in an off color way (garish rather than the original) I called again and the number was disconnected. I called Olean NY and there was no option to talk to a human. I wanted to stop further deliveries if this was going to be the quality of the Toscana product. No option to email a human either. Gien is no longer providing the original pattern. As it was hand painted, the difference is noticeable. It’s too busy and colors to intense. If you’ve not seen the original it may not matter.

  Review of 11/8/21, following an experience of 10/16/21 by ODESSA M. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order