Customer reviews

• 4 / 5

  

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  very nice service

  Review of 11/12/21, following an experience of 7/5/18 by COLBY C. *

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• 5 / 5

  

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  Bonne!

  Review of 11/12/21, following an experience of 7/3/18 by LEILANI W. *

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• 5 / 5

  

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  I made an order on this site for the first time, I really liked it, I will always order from you . Thanks

  Review of 11/12/21, following an experience of 7/2/18 by ENRICO S. *

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• 5 / 5

  

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  Excellent service, quick delivery, very nicely packaged, all items in perfect condition, as described. Highly recommended.

  Review of 11/12/21, following an experience of 6/28/18 by CLAUDIE L. *

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• 5 / 5

  

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  Produits de haute qualité et excellents services à la clientèle. Je vais commander encore dans l'avenir.

  Review of 11/12/21, following an experience of 7/9/18 by HELENE W. *

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• 5 / 5

  

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  order always processed immediately and packaged beautifully!

  Review of 11/12/21, following an experience of 7/2/18 by LEON C. *

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• 5 / 5

  

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  High-guality service

  Review of 11/12/21, following an experience of 7/4/18 by MINNIE M. *

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• 5 / 5

  

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  *****

  Review of 11/12/21, following an experience of 7/10/18 by KIM F. *

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• 5 / 5

  

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  merci

  Review of 11/12/21, following an experience of 7/4/18 by EMMALEE F. *

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• 5 / 5

  

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  Very good, bought at saterday, delivery at wednesday.-Recommended seller!

  Review of 11/12/21, following an experience of 7/9/18 by ELECTA C. *

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• 5 / 5

  

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  Fantastic choice of Beautiful lingerie. Ordering very easy, very nicely packaged, I'm always delighted! Thank you.

  Review of 11/12/21, following an experience of 7/4/18 by CELESTINE B. *

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• 4 / 5

  

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  I do not understand french, but the underware was nice.

  Review of 11/12/21, following an experience of 7/5/18 by ADOLFO P. *

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• 5 / 5

  

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  useful opinions I got from the customer service.

  Review of 11/12/21, following an experience of 7/11/18 by JASPER R. *

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• 1 / 5

  

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  pas bon. M' ordre n'est pas arrivé -Order Number: ***-Date Ordered: 2018-06-24-Order Status : Bein

  Review of 11/12/21, following an experience of 7/12/18 by AUGUSTINE B. *

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• 5 / 5

  

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  Thank you.

  Review of 11/12/21, following an experience of 6/21/18 by MAXIMILIAN F. *

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• 5 / 5

  

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  Fast delivery!-Thank you!-

  Review of 11/12/21, following an experience of 7/11/18 by FLAVIE R. *

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• 5 / 5

  

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  *****

  Review of 11/12/21, following an experience of 6/28/18 by WINIFRED R. *

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• 5 / 5

  

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  Es hat alles perfekt geklappt.-Schnell und einwandfreier Service

  Review of 11/12/21, following an experience of 7/11/18 by SIDNEY G. *

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• 5 / 5

  

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  Perfect!

  Review of 11/12/21, following an experience of 7/26/18 by JADYN G. *

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• 5 / 5

  

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  NICE TRANSACTION

  Review of 11/12/21, following an experience of 7/20/18 by ERIBERTO K. *

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• 5 / 5

  

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  dessous tre manifique,( alles sehr gut verlaufen, wie immer, Ware sehr schön)

  Review of 11/12/21, following an experience of 7/19/18 by VERONA B. *

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• 5 / 5

  

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  Toutes perfectement.

  Review of 11/12/21, following an experience of 7/24/18 by DEJA W. *

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• 5 / 5

  

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  Excellent selection and easy to use site.

  Review of 11/12/21, following an experience of 7/25/18 by DWIGHT K. *

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• 5 / 5

  

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  *****

  Review of 11/12/21, following an experience of 7/30/18 by CARLETON H. *

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• 4 / 5

  

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  Pretty good.

  Review of 11/12/21, following an experience of 7/20/18 by DREW T. *

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• 5 / 5

  

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  Super service

  Review of 11/12/21, following an experience of 7/13/18 by OTHA W. *

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• 5 / 5

  

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  good

  Review of 11/12/21, following an experience of 7/20/18 by MARLEN B. *

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• 5 / 5

  

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  Dessus Dessous is absolutely good in all aspects - product range, prices, sales, customer services. I am satisfied completely. Recommend this on-line shop.-***

  Review of 11/12/21, following an experience of 7/25/18 by AHMED P. *

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• 5 / 5

  

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  Great product. Easy to follow packaging, shipping, and delivery details. Would like to be able sort on line catalogue by manufacturer and size.

  Review of 11/12/21, following an experience of 7/23/18 by LERA G. *

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• 5 / 5

  

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  best quality, everything perfect

  Review of 11/12/21, following an experience of 7/17/18 by PRUDENCE H. *

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• 4 / 5

  

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  The underwear is beautiful, but when one is received, the elastic band has been loosened.-The details did not deduct the cost of the gift card, I was given a lot of tax.

  Review of 11/12/21, following an experience of 7/17/18 by ANJALI H. *

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• 5 / 5

  

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  An excellent service for beautiful items. I am so pleased I can avail of this from the comfort of my own home and delivered to my door.

  Review of 11/12/21, following an experience of 7/18/18 by SOPHIA M. *

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• 5 / 5

  

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  ich bin sehr zufrieden

  Review of 11/12/21, following an experience of 7/24/18 by FREIDA M. *

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• 5 / 5

  

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  Très grand choix de marchandises livrées avec soin.

  Review of 11/12/21, following an experience of 7/25/18 by DAVIN B. *

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• 4 / 5

  

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  Superb products, bad delivery in Romania by Poste.you must offer other delivery options- fast curiers.-Thank you!

  Review of 11/12/21, following an experience of 7/19/18 by RUBYE T. *

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• 5 / 5

  

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  very good transction

  Review of 11/12/21, following an experience of 7/17/18 by TURNER O. *

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• 5 / 5

  

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  Je suis très content de l'achat !!! livraison rapide !!!

  Review of 11/12/21, following an experience of 7/26/18 by MADGE C. *

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• 5 / 5

  

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  grande lessive, livraison rapide, très satisfait. Ma boutique préférée

  Review of 11/12/21, following an experience of 7/26/18 by LUCILE M. *

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• 5 / 5

  

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  Merci

  Review of 11/12/21, following an experience of 7/16/18 by ALBA B. *

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• 5 / 5

  

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  The selection is wonderful, the order process is easy, the order is delivered quickly. I have placed many orders and will continue to do so and to recommend your site to my friends!

  Review of 11/12/21, following an experience of 7/19/18 by LORENZ C. *

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• 5 / 5

  

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  Great service and the package arrived so quickly. Thank you.

  Review of 11/12/21, following an experience of 7/25/18 by TRESSA E. *

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• 5 / 5

  

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  *****

  Review of 11/12/21, following an experience of 7/12/18 by ISABELLE K. *

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• 5 / 5

  

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  Top Quality and lots of items to choose from

  Review of 11/12/21, following an experience of 7/21/18 by MICHELLE D. *

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• 5 / 5

  

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  ***** Parfait ***** Perfect ***** Super *****-Very good seller, always a pleasure to deal with!

  Review of 11/12/21, following an experience of 7/21/18 by TIANA C. *

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• 5 / 5

  

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  Dessus Dessous is an amazing online retailer. Their product line and choice is unparalleled. I am from Canada and their pricing for fine French lingerie is far lower than any other alternative at local stores or online. Delivery is always within days even though it is a trans-Atlantic order. Also, I had to return an item from one order and they promptly reimbursed the purchase no questions asked. I can't speak highly enough of how good this site is.

  Review of 11/12/21, following an experience of 8/6/18 by BRAULIO H. *

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• 5 / 5

  

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  Excellent service, fabulous product

  Review of 11/12/21, following an experience of 8/6/18 by IKE T. *

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• 5 / 5

  

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  Avec votre service, je suis très satisfait, cultivé, précis et rapide.--Merci!--Meilleures salutations,-***

  Review of 11/12/21, following an experience of 8/13/18 by BRAYAN M. *

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• 2 / 5

  

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  buying on the site was fine. the product arrived fast as declared.-the only problem is that we are from italy, and the size wasn't right, even though it was the right size for other bras of the same company.-in order to replace the bra to the right size- shipping costs would come to cost as much as the bra itself.-So, unfortunately, I will not replace this bra and not buy on this site any more.

  Review of 11/12/21, following an experience of 8/1/18 by DERON H. *

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• 5 / 5

  

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  Great!

  Review of 11/12/21, following an experience of 8/8/18 by HILTON R. *

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• 3 / 5

  

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  Même si la qualité du produit est la, le packaging était d'une qualité douteuse; les boites sont arrivées endommagées au point que maintenant je sais pas comment faire le paquet cadeau pour ma femme!--Je doute fort que je réutiliserai vos services.

  Review of 11/12/21, following an experience of 8/16/18 by ANGUS S. *

  *Pseudonymized data at the request of the author

  Answer by dessus-dessous.com

  

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  Bonjour,--Vous avez récemment participé à une enquête de satisfaction concernant votre commande et nos services chez Dessus Dessous. Nous vous en remercions et nous comprenons tout à fait votre mécontentement.--Nous attachons une très grande importance à la satisfaction de nos clients et tous nos colis sont emballés avec soin. Notre service qualité vérifie en effet chaque envoi afin de vous assurer le meilleur service.--Nous avons donc signalé cet incident à notre transporteur.--Recevez nos plus sincères excuses pour ce désagrément bien indépendant de notre volonté.-Nous espérons vous revoir très bientôt sur notre site. Bien sincèrement.--Bien cordialement,L'équipe dessus-dessous

• 5 / 5

  

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  Perfect

  Review of 11/12/21, following an experience of 8/7/18 by DESHAWN R. *

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• 5 / 5

  

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  OK!

  Review of 11/12/21, following an experience of 7/31/18 by CELESTINO N. *

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• 5 / 5

  

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  Peut-être avez-vous besoin de trouver un service de livraison plus rapide?

  Review of 11/12/21, following an experience of 8/17/18 by ELSIE G. *

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• 5 / 5

  

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  Около 9 лет пользуюсь услугами данного магазина.Последний заказ тоже порадовал:мое белье приехало ко мне в Россию из Франции за 9 дней,аккуратно запакованное,прекрасного качества.Приятным дополнением стало участие в розыгрыше призов от марки,белье которой я приобрела.Этот магазин предоставил мне купон со штрих-кодом для участия.Спасибо!

  Review of 11/12/21, following an experience of 8/14/18 by MARGARITA M. *

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• 5 / 5

  

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  Superb service, outstanding selection of underwear in a wide range of sizes and styles. Nothing like this exists in Sweden. I have recommended Dessus Dessous to others

  Review of 11/12/21, following an experience of 8/1/18 by MAIDA H. *

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• 5 / 5

  

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  It was great. This product is of excellent quality. The dispatch in a short time

  Review of 11/12/21, following an experience of 8/9/18 by AURORE C. *

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• 5 / 5

  

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  Always happy with the great selection of products and the fast delivery service provided.

  Review of 11/12/21, following an experience of 8/1/18 by JERAMY C. *

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• 5 / 5

  

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  *****

  Review of 11/12/21, following an experience of 8/13/18 by ALISA D. *

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• 5 / 5

  

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  Tout va bien. Livraison rapide et pratique.

  Review of 11/12/21, following an experience of 8/7/18 by CALISTA L. *

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• 3 / 5

  

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  Ce n'est pas possible que dans l'époque de l'e-comerce, l'envoi vers l'Italie qui est le Pays plus proche à la France soit fait payer, comme le renvoi du colis, à ses propres frais.--

  Review of 11/12/21, following an experience of 7/30/18 by SANTA Q. *

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  Answer by dessus-dessous.com

  

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  Bonjour,--Vous avez récemment participé à une enquête de satisfaction concernant votre commande et nos services chez Dessus Dessous. Nous vous en remercions chaleureusement.--Nous sommes cependant au regret d'apprendre votre mécontentement. En effet, nous sommes en cours de développement à ce sujet.--De nombreux pays de l'UE ont la livraison gratuite en point relais à partir d'un certain montant d'achat.--Le retour, lui reste à la charge du client hors france.--Nous restons à votre disposition pour des informations complémentaires.--Au plaisir de vous retrouver sur notre site.--Bien cordialement,L'équipe Dessus-Dessous---

• 5 / 5

  

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  superbe, rapide

  Review of 11/12/21, following an experience of 8/6/18 by JAYCE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quality product which was only available from this site. Delivery was quick, no problems with buying from a non-uk site.

  Review of 11/12/21, following an experience of 8/10/18 by ENOS U. *

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• 4 / 5

  

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  Unfortunately, I have not received my last order from 7th August 2018.

  Review of 11/12/21, following an experience of 8/14/18 by JOSIAH F. *

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• 4 / 5

  

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  I'm happy to found this site a view years ago. Also my wife like's the site and if we some thing what we like we order it.-It is a very good site and everthing works oke.-We are satisfied keep on the good work.

  Review of 11/12/21, following an experience of 8/13/18 by ELOUISE S. *

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• 5 / 5

  

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  Excellent service.

  Review of 11/12/21, following an experience of 8/13/18 by HAILEE Z. *

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• 5 / 5

  

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  Grand choix. Delivery on time, even in the Netherlands.

  Review of 11/12/21, following an experience of 8/15/18 by FERN D. *

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• 5 / 5

  

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  The website is easy to use, ordering is straight forward, deliveries are prompt and well packaged. I love Dessus Dessous and their product.

  Review of 11/12/21, following an experience of 8/1/18 by DARIUS D. *

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• 5 / 5

  

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  Large assortment of brands, sizes. Fast delivery of orders.

  Review of 11/12/21, following an experience of 8/2/18 by BRADEN G. *

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• 5 / 5

  

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  Great choice, special offers, order was delivered quickly and perfectly.

  Review of 11/12/21, following an experience of 8/15/18 by ALEEN W. *

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• 5 / 5

  

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  Excellent Service

  Review of 11/12/21, following an experience of 8/16/18 by VERGIE O. *

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• 5 / 5

  

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  Bon prix, arrivée rapide à Londres

  Review of 11/12/21, following an experience of 8/4/18 by COLEMAN S. *

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• 5 / 5

  

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  Excellent service ad product - perfect !!!

  Review of 11/12/21, following an experience of 8/28/18 by DANNIE W. *

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• 5 / 5

  

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  Clearly created website, fast response to orders, excellent communication with operators. Progressively fast delivery.--I wish a nice day to the whole team Dessus Dessous.

  Review of 11/12/21, following an experience of 8/22/18 by WINFIELD H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service

  Review of 11/12/21, following an experience of 8/21/18 by PASCALE C. *

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• 5 / 5

  

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  Perfect

  Review of 11/12/21, following an experience of 8/25/18 by DONNA W. *

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• 5 / 5

  

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  Fine

  Review of 11/12/21, following an experience of 8/23/18 by RUTHE N. *

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• 2 / 5

  

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  **-

  Review of 11/12/21, following an experience of 8/17/18 by KIANA G. *

  *Pseudonymized data at the request of the author

  Answer by dessus-dessous.com

  

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  Hello,--You recently participated in a satisfaction survey concerning our services at Dessus Dessous and we thank you for it. However, it is with regret to learn your dissatisfaction.--Indeed, our shipping department has contacted you about your package and has started the necessary steps. Know that as the sender of the package, we do our best to resolve any problems that may arise during shipping, in close relationship with the services followed by Colissimo. Therefore, do not hesitate to come to us as soon as you encounter a problem with your shipment.--Our apologies for this inconvenience well independent of our services.--A good gift of 10 euros has been credited to your account and will be automatically deducted from your next order.--We will get back to you as soon as possible.--Very good day.--Best regards,Team dessus-dessous

• 5 / 5

  

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  Service de livraison à l international au Canada hors pair!!!!

  Review of 11/12/21, following an experience of 8/28/18 by DANIAL M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  *****

  Review of 11/12/21, following an experience of 8/21/18 by ZOEY P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Sevice superbe! J’aime beaucoup tous les branches offertes a votre website! Trop a choisir..

  Review of 11/12/21, following an experience of 8/30/18 by PEGGIE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very fast delivery well done.

  Review of 11/12/21, following an experience of 8/22/18 by DARBY H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  reliable & polite !

  Review of 11/12/21, following an experience of 8/21/18 by IRMA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service. Thank-you

  Review of 11/12/21, following an experience of 8/20/18 by HORTENSE V. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  super

  Review of 11/12/21, following an experience of 8/17/18 by ALBERTO F. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  thanks

  Review of 11/12/21, following an experience of 8/30/18 by JESSIKA L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Wonderful site with the best selection of products and great customer service!

  Review of 11/12/21, following an experience of 8/28/18 by PATSY Q. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Délai de plus d’un mois entre ma commande et la réception du produit

  Review of 11/12/21, following an experience of 8/24/18 by MAX K. *

  *Pseudonymized data at the request of the author

  Answer by dessus-dessous.com

  

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  Bonjour,--Vous avez récemment participé à une enquête de satisfaction concernant nos prestations chez Dessus Dessous et nous vous en remercions. Cependant, c'est au regret d'apprendre votre insatisfaction.--Après vérification, nous avons essuyé un retard exceptionnel seulement de quelques jours supplémentaires au délai d'expédition indiqué sur notre site dont nous vous en avions fait part.--A cela s'ajoute les délais de livraison classique pour une livraison en Australie.--Nous restons à votre disposition pour des informations complémentaires.--Au plaisir de vous retrouver sur notre site.--Bien cordialement,L'équipe dessus-dessous

• 5 / 5

  

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  Excellent quality of goods. Perfect work of the Customer Care team. Very fast delivery. I highly recommend!

  Review of 11/12/21, following an experience of 8/18/18 by JAZMYN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  très bien

  Review of 11/12/21, following an experience of 8/30/18 by ALYCIA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect

  Review of 11/12/21, following an experience of 8/28/18 by MAGGIE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  *****

  Review of 11/12/21, following an experience of 8/23/18 by LEONARD B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Wonderful dessous, very quick delivery, the best dessous shop

  Review of 11/12/21, following an experience of 8/27/18 by ANTONETTA D. *

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• 5 / 5

  

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  #NOM?

  Review of 11/12/21, following an experience of 8/17/18 by DAWSON A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  la photo peut différer de la réalité

  Review of 11/12/21, following an experience of 9/6/18 by KARSON R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  service: bon--les temps utilise: trop longue, 8 jours-

  Review of 11/12/21, following an experience of 8/31/18 by IAN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  excellent magasin en ligne, service rapide, juste prix

  Review of 11/12/21, following an experience of 9/4/18 by CASSIE W. *

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• 5 / 5

  

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  Excellence service, very fast delivery, great shop!!!

  Review of 11/12/21, following an experience of 8/31/18 by VERN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Every aspect of the deal with DD is very good and very transparent. I reccomend

  Review of 11/12/21, following an experience of 9/3/18 by SHAKIRA Z. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I am very happy with the service provided. I recieve my order in good time, and I absolutely love my Prima Donna bras which are top quality and a wonderful selection of types and beautiful colours. -

  Review of 11/12/21, following an experience of 9/4/18 by BRIANNE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I love my new brand and I wear them everyday!!--Merci beaucoup!!

  Review of 11/12/21, following an experience of 9/5/18 by SKYLAR G. *

  *Pseudonymized data at the request of the author

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