Customer reviews

• 5 / 5

  

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  I have not yet received the package it is taking a long time to arrive

  Review of 11/12/21, following an experience of 6/7/19 by NELLE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Wery good!

  Review of 11/12/21, following an experience of 6/7/19 by PIPER K. *

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• 5 / 5

  

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  Good quality and quick delivery

  Review of 11/12/21, following an experience of 7/23/19 by ABNER Z. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very like

  Review of 11/12/21, following an experience of 6/26/19 by JERRY K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Service très rapide, fortement recommandé.

  Review of 11/12/21, following an experience of 7/23/19 by MAY K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I like the products in your shop very much. Love the brands! And when I asked something about a size I got a very quick response. Thank you su much for your help.

  Review of 11/12/21, following an experience of 7/23/19 by HALEY Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Thank you, once again, for your excellent service an have a wonderful summer :)

  Review of 11/12/21, following an experience of 6/26/19 by AURELIO D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The website is easy to use and features a wide variety of lovely, sensual undergarments. I appreciate the selection, the shipping options and cost, and the excellent response time from customer service when I have questions. C’est bon!

  Review of 11/12/21, following an experience of 7/23/19 by CARMEN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  trésor

  Review of 11/12/21, following an experience of 7/23/19 by BRANDYN L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super! ))

  Review of 11/12/21, following an experience of 7/23/19 by KATHRYNE B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All is good.

  Review of 11/12/21, following an experience of 7/23/19 by CARLETON B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Magnifique magasin, j'aime utiliser vos services, la livraison est très rapide, merci.

  Review of 11/12/21, following an experience of 7/23/19 by CATALINA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The shipping is so quick. The items are well packaged in boxes and bags so it feels like I was able to shop at the actual store. Always a lovely experience.

  Review of 11/12/21, following an experience of 6/26/19 by NIKO S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  As I do not speak French, I am assuming you want my feedback. I love your products and will continue to buy from you. I have a little trouble with sizing, as some of your brands have larger sizes under different names. If you could please include some info on different brand sizing, it would be a great help. Thank you for your great service-***

  Review of 11/12/21, following an experience of 7/23/19 by VITO G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I ordered two sets for my wife an Aubade and a Simone Perele. Everything was dispatched on time, arrived on time and was very nicely gift wrapped.--Super.

  Review of 11/12/21, following an experience of 7/23/19 by PETE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Service rapide!

  Review of 11/12/21, following an experience of 7/23/19 by BRENNAN C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  l'expedition dure 8 jours, c'est trop long!

  Review of 11/12/21, following an experience of 7/23/19 by KIARA G. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I am a repeat customer. The service is consistently efficient and courteous.

  Review of 11/12/21, following an experience of 7/23/19 by ALTA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Je suis d'accord avec tout!

  Review of 11/12/21, following an experience of 7/23/19 by EDWIN Z. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Alles sehr gut.

  Review of 11/12/21, following an experience of 7/23/19 by REILLY C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Beautiful lingerie-Fast service-Great back up-Wouldn't buy anywhere else.

  Review of 11/12/21, following an experience of 7/23/19 by PIERRE Z. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great selection, great service. Merci bien!

  Review of 11/12/21, following an experience of 7/23/19 by ELENOR B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Thank you for the excellent service and very nice article.

  Review of 11/12/21, following an experience of 6/26/19 by SHEMAR E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  all perfect

  Review of 11/12/21, following an experience of 7/23/19 by NAKIA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The provided service is great ,very prompt and useful-Very satisfied and glad with the quality of the service I received.-Thanks a lot for your help and support-

  Review of 11/12/21, following an experience of 7/23/19 by ELOISA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  you are the best!!!!!!!

  Review of 11/12/21, following an experience of 7/23/19 by TIMMY B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good and prompt service!

  Review of 11/12/21, following an experience of 7/23/19 by LEATHA C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Qualité et service :100%

  Review of 11/12/21, following an experience of 7/23/19 by NELS W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect.

  Review of 11/12/21, following an experience of 7/23/19 by DEMARCUS R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  -Supurb qualité et service, comme toujours

  Review of 11/12/21, following an experience of 7/23/19 by JAKAYLA M. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Product is perfect with poor packing.-

  Review of 11/12/21, following an experience of 7/23/19 by ANIBAL S. *

  *Pseudonymized data at the request of the author

  Answer by dessus-dessous.com

  

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  Hello,--You have recently participated to our satisfaction survey about our services at Dessus Dessous and we thank you.-We are however sorry to learn about your dissatisfaction.--We attach a great importance to our customers satisfaction and all our packages are wrapped with care.-Our quality department indeed verifies each shipment in order to ensure the best service.-We have reported this incident to the concerned service.--Please accept our most sincere apologies for the inconvenience caused.--Looking forward to seeing you soon on our website at www,dessus-dessous.fr.--Best regards,

• 5 / 5

  

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  superbe

  Review of 11/12/21, following an experience of 7/23/19 by GINO S. *

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• 5 / 5

  

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  Very pleased!

  Review of 11/12/21, following an experience of 7/23/19 by GEORGIANNA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very pretty and the package is good as well

  Review of 11/12/21, following an experience of 7/23/19 by MADILYN T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fabulous company with huge selection. Very professional. Highly recommend this Dessous-Desdus.

  Review of 11/12/21, following an experience of 7/31/19 by NEHA M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  On ne m'a pas laisser savoir (p.e. par mail) que le paquet a été livré dans le service point.

  Review of 11/12/21, following an experience of 7/23/19 by LOYAL Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good service

  Review of 11/12/21, following an experience of 7/23/19 by TIFFANY O. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  bad post packaging

  Review of 11/12/21, following an experience of 7/23/19 by MARISOL M. *

  *Pseudonymized data at the request of the author

  Answer by dessus-dessous.com

  

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  Hello,--You have recently participated to our satisfaction survey about our services at Dessus Dessous and we thank you.--Please acknowledge that we prepare all parcels with great care and attention.--We have sent your comment to our packing service.--We apologize for the inconvenience.--We are very committed to your satisfaction and the trust you place in us.--We wish you a very good day.---Best regards,

• 5 / 5

  

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  Exellent

  Review of 11/12/21, following an experience of 7/23/19 by VICENTE T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I cannot believe how fortunate I was to stumble onto the web site for Dessus Dessous. I live in the United States in Washington DC where the price for luxury lingerie is absolutely ridiculous and that is if you can even find the brands DD sells. I love the lines of Empriente, Lise Charmel, Simone Perele, Aubade and others and DD makes it so affordable for me to purchase and enjoy my favorite beautiful lingerie. Their customer service is outstanding and they are reliable and easy to do business with a half a world away. As I always say - Love Dessus Dessous!

  Review of 11/12/21, following an experience of 7/23/19 by REYNOLD K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service et très rapide -

  Review of 11/12/21, following an experience of 7/23/19 by DIXIE F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have been using this store for many years and was not disappointed. I will recommend it to all my friends and acquaintances. The last order came with a gift for me and was unexpected. THANK YOU THAT YOU LOVE YOUR CUSTOMERS !!!!

  Review of 11/12/21, following an experience of 7/31/19 by PEDRO G. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Ravie de votre service. Attention toutefois à la qualité de certain articles avant de les envoyer ! Un soutien gorge Aubade m'a été envoyé avec des strass manquants sur un pendant accroché au nœud central. Ce n'est pas dramatique mais à mon sens, l'article présente un défaut car non conforme à l'état neuf.

  Review of 11/12/21, following an experience of 7/23/19 by STEPHON C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service et livraison rapide. Mais Rossi Post dans mon pays n’est pas la meilleure option de partenaire, le dernier colis est arrivé avec des traces d’une autopsie. Je vous conseille de changer le service de livraison en Russie.

  Review of 11/12/21, following an experience of 7/23/19 by CLARISSA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Best

  Review of 11/12/21, following an experience of 7/23/19 by KATLYNN S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellente service.

  Review of 11/12/21, following an experience of 7/23/19 by MYRTLE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Always good service and a pleasure to business with

  Review of 11/12/21, following an experience of 7/23/19 by BRENDON G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  J'aime vraiment votre site. comme le travail des employés. Je reçois des réponses à toutes les questions que je pose. J'aime les prix de votre magasin. Désolé, je suis en train d'écrire avec un traducteur de Google.-Merci pour votre travail.--***

  Review of 11/12/21, following an experience of 8/6/19 by LORA G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All is very good!!! I will to do any Oder any more

  Review of 11/12/21, following an experience of 8/16/19 by SHANIA N. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Спасибо

  Review of 11/12/21, following an experience of 7/31/19 by JOLIE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect service and communication.

  Review of 11/12/21, following an experience of 8/16/19 by CARLEE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  *****

  Review of 11/12/21, following an experience of 8/2/19 by NORVAL G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great online shopping platform

  Review of 11/12/21, following an experience of 8/14/19 by LEONEL K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It is not my first order in this shop and I'm sure not the last.Simple procedure of placing order. Quick delivery. And no doubt high quality of excellent goods!!!

  Review of 11/12/21, following an experience of 8/5/19 by GUSTAVE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Très content du service:j'habite en Belgique!!!

  Review of 11/12/21, following an experience of 8/1/19 by LEONE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All to the satisfaction and 5 star evealuation is deserved. I have been buying on the Dessus Dessus web sizes for some time and highly válce the service and asistence, fast deliveries etc. Thank you, ***

  Review of 11/12/21, following an experience of 8/5/19 by KRYSTEL L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good service. -Clear website and quick delivery, only three days delivery to Holland.

  Review of 11/12/21, following an experience of 8/13/19 by JACKY Q. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  *****

  Review of 11/12/21, following an experience of 8/13/19 by LEILA C. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Bonjour,-Nous avons jusqu'a présent encore rien reçu.-J'ai pris contact avec vous autres la semaine passée.-Depuis ce temps plus de mail plus de communication.-Comment on doit le faire pour avoir notre argent de retour.-C'est déjà la deuxième fois qu'on a des problèmes.-A la poste il ne trouve rien en on reçoit plus de mail ni de téléphone de chez vous autres.-Qu'est ce qui se passe ?-J'èspère d'avoir comme même un mail ou tél. en retour.-Bien dévoué-***--

  Review of 11/12/21, following an experience of 8/12/19 by ADELIA W. *

  *Pseudonymized data at the request of the author

  Answer by dessus-dessous.com

  

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  Bonjour,--Vous avez récemment participé à une enquête de satisfaction concernant nos prestations chez Dessus Dessous et nous vous en remercions. -Cependant, c'est au regret d'apprendre votre insatisfaction. --Un de nos collaborateurs du service expédition a pris contact avec vous afin de vous informer du suivi de votre commande.--Vous nous avez bien confirmé la bonne réception de votre commande.--Sachez qu'en tant qu'expéditeur du colis, nous faisons le maximum pour résoudre les éventuels problèmes qui peuvent survenir lors de l'expédition, en étroite relation avec les services suivi de Colissimo. -C'est pourquoi, il ne faut pas hésiter à venir vers nous dès que vous rencontrez un problème avec votre envoi. --Nous entamons alors les démarches nécessaires afin que votre colis vous parvienne dans les plus brefs délais. --Toutes nos excuses pour ce désagrément bien indépendant de nos services. -Au plaisir de vous revoir prochainement sur notre site. --Bien cordialement,L'équipe Dessus-Dessous

• 5 / 5

  

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  Le service était excellent! La livraison a été rapide et la qualité de la marchandise était parfaite. Je vais certainement acheter avec vous à nouveau.

  Review of 11/12/21, following an experience of 8/6/19 by JOSIANE A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  *****

  Review of 11/12/21, following an experience of 8/12/19 by RICKEY H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Livraisson rapide, qualité excellent, prix excellent!

  Review of 11/12/21, following an experience of 8/8/19 by SEDRICK W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service, great underwear

  Review of 11/12/21, following an experience of 8/6/19 by RHETT W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service! Thank you!

  Review of 11/12/21, following an experience of 8/14/19 by LIBBY K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Réponse rapide-Effacer le statut de la transaction-Affichage anglais-L'emballage du produit est poli

  Review of 11/12/21, following an experience of 8/15/19 by ETHYL L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Tres Bien!-

  Review of 11/12/21, following an experience of 8/5/19 by DENNIS J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellente service!! Toujours!!!

  Review of 11/12/21, following an experience of 8/6/19 by OKEY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Toujours service excellent; merci.

  Review of 11/12/21, following an experience of 8/8/19 by VERDA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This website offers excellent service! The selection of designers and inventory is excellent, and the prices are great. My orders are always delivered quickly, and the communication, including order confirmations, payment receipts, and delivery status are wonderful. I highly recommend Dessous Dessous Lingerie online.

  Review of 11/12/21, following an experience of 8/5/19 by ELINORE P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fastet Shipping and Perfect Service

  Review of 11/12/21, following an experience of 8/21/19 by PIERRE N. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  tout est parfait

  Review of 11/12/21, following an experience of 8/30/19 by HANNA C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The best

  Review of 11/12/21, following an experience of 8/20/19 by KALEB L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Je suis tellement ravie de la qualite de vos produits, de l'excellence qualite/prix et de la rapidite de vos livtaisons, que je vous ai recommande a toutes les belles femmes que je connais des 2 cotes de l'Atlantique, qui pourraient apprecier le patrimoine d'art et de raffinement qu'est la lingerie francaise de France!--Svp que vous continuez comme ca! -J'en ai meme offert comme cadeau a ma voisine!--J'attends que la collection Baiser d'Ete de Lise Charmel soit en soldes pour pouvoir l'acheter!--Merci,-***

  Review of 11/12/21, following an experience of 8/20/19 by HEAVEN B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Le service etait rapide et j’ai ete tenu au courant de ma commande.

  Review of 11/12/21, following an experience of 9/9/19 by MACEY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super and fast service! I like! :-)

  Review of 11/12/21, following an experience of 9/2/19 by DARRYL R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent!

  Review of 11/12/21, following an experience of 8/26/19 by DINO B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service from order to delivery

  Review of 11/12/21, following an experience of 9/4/19 by JUWAN D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very very good

  Review of 11/12/21, following an experience of 8/23/19 by ALLIE G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast shipping and delivery, well-packed, my third order and again everything was great, definitely will order again, bras are perfect.

  Review of 11/12/21, following an experience of 8/22/19 by CHELSEY S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Thank You

  Review of 11/12/21, following an experience of 9/3/19 by MARION Z. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I am very satisfied, fast shipping

  Review of 11/12/21, following an experience of 9/2/19 by CAROLYN S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Je suis etonee de la vitesse de la livraison cette fois ci parce qu'en general il prend bcp plus--C'est tres utile l'information continuelle sur la livraison, car ca m'a aide bcp a chercher mon collis a la poste...

  Review of 11/12/21, following an experience of 8/20/19 by ZION D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  *****

  Review of 11/12/21, following an experience of 8/30/19 by ANTONE P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  bon service, excellent produits

  Review of 11/12/21, following an experience of 9/10/19 by DORTHY K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Beautiful items, and international shipping was excellent. Thank you!

  Review of 11/12/21, following an experience of 9/2/19 by ROSS D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect

  Review of 11/12/21, following an experience of 9/4/19 by LEW W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service

  Review of 11/12/21, following an experience of 9/3/19 by DEJA V. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything is ok

  Review of 11/12/21, following an experience of 9/4/19 by JAMISON S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent

  Review of 11/12/21, following an experience of 8/23/19 by DEJA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  entière satisfaction-very good post packing

  Review of 11/12/21, following an experience of 8/20/19 by ASSUNTA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Shipping cost to much money

  Review of 11/12/21, following an experience of 9/16/19 by FREDERIK W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  very responsive and helpful.

  Review of 11/12/21, following an experience of 10/2/19 by DORA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I'm satisfied, very good

  Review of 11/12/21, following an experience of 9/19/19 by LAWSON M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  très bien.

  Review of 11/12/21, following an experience of 9/18/19 by MARCO B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Amaizing!

  Review of 11/12/21, following an experience of 10/7/19 by IVAH B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Je suis content de tout dans le service.-Mais le plus important, c’est que c’est le plus beau des vêtements que vous voulez acheter. Par conséquent, plus belle lingerie Lise Charmel et des rabais sur nég

  Review of 11/12/21, following an experience of 10/1/19 by PATIENCE T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  rapide est efficace

  Review of 11/12/21, following an experience of 9/23/19 by KAYLI B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good Service

  Review of 11/12/21, following an experience of 9/26/19 by CLAUDIA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good quality, good experience.

  Review of 11/12/21, following an experience of 9/11/19 by LISETTE H. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I received a different bra style than ordered.-Since I live in Israel it will not be worth to send it back so now I'm stuck with a bathing suit I don't like.-It's very disappointing. -

  Review of 11/12/21, following an experience of 9/17/19 by SHANIA S. *

  *Pseudonymized data at the request of the author

  Answer by dessus-dessous.com

  

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  Hello,--You recently participated in a satisfaction survey concerning our services at Dessus Dessous and we thank you for it.--Our customer service has already made contact with you and proceeds to the exchange of the article.--We apologize for the inconvenience.--We look forward to seeing you on our website.--Best regards,team Dessus-Dessous-

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