Customer reviews for Compressionstore.com

4.5 / 5

Calculated from 914 reviews obtained over the last 12 months

3020 reviews since 27/05/2023

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Compressionstore.com offers an excellent selection of quality products, with a user-friendly website and prompt order fulfillment. Many customers appreciate the perfect fit of their items and consistently high satisfaction with their purchases.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information compressionstore.com

  • Company

    Compression Store

  • Description

    We are a wholesale provider of Jobst� gradient compression garments, rated #1 by physicians around the world. Compression Store Inc. is the largest Jobst� only online dealer. Call 1-866-697-3515 now.

  • Address

    1840 Enterprise Drive 48309 Rochester Hills, MI

  • Website

    https://www.compressionstore.com

  • Category

    Health and beauty

Contact Compression Store

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icon sparkle Review Summary

Compressionstore.com offers an excellent selection of quality products, with a user-friendly website and prompt order fulfillment. Many customers appreciate the perfect fit of their items and consistently high satisfaction with their purchases.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    Order prepared and delivered specifically as requested by myself and verified by the vendor. Excellent pricing for the consumer.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    I have edema and some mobility issues I bought this as a addition to one proscribed by my doctor. Excellent choice. Now it is easier to wash one and wear the other

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  • 5 / 5
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    great product

    Review of , following an experience of by A A. *

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  • 4 / 5
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    good company to do business with. Site easy to use, ordering easy and kept uptodate regarding order.

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  • 5 / 5
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    I ordered the wrong shade, called the store and spoke with a very kind gentleman who exchanged them for the right shade, and I was not charged for shipping!

    Review of , following an experience of by A A. *

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  • 4 / 5
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    A bit awkward to use, but I was able to find what I wanted

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  • 3 / 5
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    The wrong name was put with my address on the order. I was surprised that it arrived safely. What is the General terms of use and the confidentiality policy of the verified reviews that is required to be checked with this review???

    Review of , following an experience of by A A. *

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    Answer by compressionstore.com
    Flag

    Thank you for your feedback. We apologize for the mix-up with the name on your order. We are glad to hear that the package still managed to reach you safely, but I understand that it must have been a bit surprising and concerning. Rest assured, we're committed to ensuring a smooth and accurate ordering process for our customers, and we'll take steps to prevent such errors in the future. Regarding your question about the General Terms of Use and Confidentiality Policy for Verified Reviews, it's essential that we maintain your privacy and protect your information when you leave a review. We take your privacy seriously and make sure that any personal details or identifying information are kept confidential. Rest assured that we won't share your personal details or use your reviews for any other purposes without your explicit consent.

  • 1 / 5
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    I measured my legs socks were still too long. They were harder to put on than any others I tried. I will never buy these again

    Review of , following an experience of by A A. *

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    Answer by compressionstore.com
    Flag

    Thank you for your feedback. We apologize that the item was still too long even after measuring your legs, and that they were harder to put on compared to other socks you've tried. We never want our customers to feel disappointed or dissatisfied with our products. We understand the frustration of not finding the perfect fit and the challenges you face when trying to put them on. To resolve this matter, our customer service team will reach out to you. They will work closely with you to assist you in finding the best solution. Our goal is to ensure that you're completely satisfied and that any other concerns you may have are addressed promptly.

  • 4 / 5
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    Comfortable compression knee high.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    I have been a customer with Compression Store and have always been a very satisfied customer. If ever there is an issue you immediately handle it with fast, convenient service. I have also recommended your online service to friends and folks that need to wear compression stockings. Keep up the great job of putting the customer first. Thank you.

    Review of , following an experience of by A A. *

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  • 4 / 5
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    Your service is very good. The only reason I dropped you to 4 stars rather than 5 stars is due to the fact that I had previously ordered my knee highs in navy blue but didn’t realize they did not have the silicone at the top. I wanted to return them but unfortunately my husband has been very ill and in the hospital for the better part of a month. So, needless to say, the last thing on my mind was returning the stockings. And the time frame to return them expired during that time. Since then I have ordered them with the silicone top and they are wonderful. Thank you for all you do to service the public.

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  • 5 / 5
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    Easy to find what I am looking for, and fast delivery.

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  • 4 / 5
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    They are too small. I won't ever be able to get them on.

    Review of , following an experience of by A A. *

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  • 1 / 5
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    don't fit and I measured my leg are very very hard to put on the material does not stretch I would never buy these again

    Review of , following an experience of by A A. *

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    Answer by compressionstore.com
    Flag

    Our customer service representative will reach out to you directly to address the fitting issues and explore potential solutions. We want to ensure that you have a satisfactory experience with our products. Thank you for bringing this to our attention, and we appreciate your patience while we work towards resolving the issue.

  • 5 / 5
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    Very good for service and delivery, thanks you

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Excellent service on email ordering. Quality brands.

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  • 5 / 5
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    Professional service on the call to order and timely, appropriate shipping

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  • 5 / 5
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    Love the Compression Store

    Review of , following an experience of by A A. *

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  • 4 / 5
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    Worked very well

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Quick shipping, great price, exactly what I ordered, will be ordering again!

    Review of , following an experience of by A A. *

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  • 5 / 5
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    I have used other brands and they just don’t measure up. Due to a stint being place in my left leg ( it destroyed the vascular gates) I put a stocking on when I get up every morning and it doesn’t come off until I’m ready for bed. It’s very important that the stockings last and doesn’t bunch up anywhere.

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  • 5 / 5
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    Aaa

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  • 5 / 5
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    Been using this brand for years and have been very impressed with the quality of the product

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  • 5 / 5
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    Prompt order fulfillment and delivery.

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  • 5 / 5
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    all was good

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  • 5 / 5
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    all was good and easy

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  • 5 / 5
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    Just what I wanted. Really love the silicone stay in place dots on the band Would love to have toeless and heelless. Had to order from another company

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  • 5 / 5
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    my order arrived right on time

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  • 5 / 5
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    Great service. I would recommend! Knowledgeable and kind-

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  • 5 / 5
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    Easy to navigate website and checkout process. They have an excellent selection of products. Things I've ordered have always been in stock.

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  • 5 / 5
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    I am able to get quality products at competitive prices through compressionstore.com. I was happy to be able to get a percentage off during a recent promotion, saving a little more, which is always a bonus:)

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  • 5 / 5
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    I received my order in a very timely manner. The order was exactly what I expected. I plan on ordering another two pair of compression socks.

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  • 5 / 5
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    Great customer service

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Great compression, very comfortable,use gloves or an air to put on as they are lighter weight.

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  • 5 / 5
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    very comfee

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  • 5 / 5
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    I like the product, thank you.

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  • 5 / 5
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    I placed an order for compression hose again. I ordered in January 2023 and again in June 2023. The quality is excellent and with a discount the price is great for my budget. I will not order from anyone else.i have alot of trust in this company.

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  • 5 / 5
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    I was urgently in need of something that would allow me to put 20-30 compression socks on my husband who is temporarily unable to put them on himself. I found 3 products at the CompressionStore that appeared to meet my need, ordered them and quickly received them. Two of the three worked great for my situation. It was very easy to return the third product and get a credit. My husband is happy and so are my arthritic hands. The compression store has been his source for compression socks and now for donning aides. Nice people to deal with!

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  • 5 / 5
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    Very helpful with questions I had. These stockings were for my husband, and yes he needs help putting them on but they are helping him feeling better.

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  • 4 / 5
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    Order was messed up. 3 items delivered on separate days. I had to call customer service to locate one item. Customer service responded very quickly to get my order delivered.Quality of the compression socks are very good, but the cost per pair is ridiculous. Mark up must be astronomical.

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    Answer by compressionstore.com
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    We apologize for the inconvenience caused by the separate deliveries and appreciate your feedback on the quality of the compression socks. We're glad our customer service responded quickly to resolve the issue. Regarding pricing, we strive to offer competitive prices while maintaining product quality. We value your feedback and will consider it as we review our pricing strategies. Thank you for your understanding and continued support.

  • 5 / 5
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    great service & great product

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  • 5 / 5
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    this is a great product I have used them for years

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  • 5 / 5
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    Superior quality and fits great

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  • 5 / 5
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    We were given these at the Physical Therapy section as my husband had really swollen legs. So he has to wear them all day and he just got to to take them off at night. My daughter ordered them for us, and they came fairly quickly. Now I will wash the first set and put the new ones one. Easy to put in after you learn how!

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  • 2 / 5
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    15 days to deliver!

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    Answer by compressionstore.com
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    We apologize for the delay in delivering your order. We understand that receiving your items in a timely manner is important. Our team is working diligently to ensure that future orders are processed and shipped more efficiently.

    Answer by A A
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    OK!

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  • 2 / 5
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    I paid a little extra for shipping in 2-5 days but it took longer

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    Answer by compressionstore.com
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    We apologize for the delay in delivering your order. We understand that you paid for expedited shipping and expected a quicker delivery. Our team will look into the issue and reach out to you to resolve it as soon as possible. Thank you for your understanding and patience.

  • 5 / 5
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    This pair is long enough!

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  • 1 / 5
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    wrong product received

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    Answer by compressionstore.com
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    We apologize for the mistake in your order. We strive to ensure accuracy in every shipment, but unfortunately, errors can occur. Our customer service team will reach out to you to rectify the situation and arrange for the correct product to be sent to you. We appreciate your understanding and apologize for any inconvenience caused.

  • 5 / 5
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    Excellent service. I just joined compression Store. Some of the things haven't been entered

    Review of , following an experience of by A A. *

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  • 5 / 5
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    The thigh high hose are the right fit and color. Would definitely purchase again.

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  • 5 / 5
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    When I accidentally ordered the wrong size, they were wonderfully swift to get it replaced.

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  • 2 / 5
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    Shipping was fast. However the product quality is questionable. I ordered 2 pairs and one already run on my knees!

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    Answer by compressionstore.com
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    I'm sorry to hear about the issue with your recent order. We aim for high-quality products and it's regrettable that you've experienced this. Our team is aware and a representative will contact you soon for further details and resolution.

  • 5 / 5
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    Because my husband has to wear these every day, I just bought 4 new pairs. It helps when they go on sale for $63.00 as it cost us $255.00 for our last order. I would order more if they go on sale again for that price.

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  • 5 / 5
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    I had a problem with a pair of hosery. The band at top was unraveling where connected to hose. Compression Store sent me a prepaid envelope to mail them back and they sent me a new pair. Great customer service.

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  • 2 / 5
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    I did not get the stockings I ordered. II ordered knee high and got mid calf

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    Answer by compressionstore.com
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    I'm truly sorry to hear about the mix-up with your recent order. We strive for complete customer satisfaction and it seems we fell short this time around. It is important to us to make things right. A member of our Customer Service team will be reaching out to you shortly to get this resolved. We will work with you to ensure you receive the correct stockings that you initially ordered. Thank you for bringing this to our attention, and we appreciate your patience as we work through this.

  • 5 / 5
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    Excellent website. Easy to read. Information is concise and simple and ads are at a minimum.

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  • 5 / 5
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    Great customer service. The website is easy to navigate.

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  • 5 / 5
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    Great service! So glad you keep all the prior purchase measurements so I don't have to hunt for sizes before I call. My last purchasse got here in just 2 days even though you didn't have it in stock! Thank you so much!

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    Answer by compressionstore.com
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    We're thrilled to hear that you had such a positive experience with us! It's our goal to make the shopping experience as convenient as possible for our customers, and we're glad that our system of retaining prior purchase measurements has been helpful to you. We always strive to get orders delivered as quickly as possible, even when the items are not immediately in stock. We appreciate your feedback and thank you for choosing us for your needs.

  • 3 / 5
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    I thought I ordered under knee size but got over calf instead

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    Answer by compressionstore.com
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    We're truly sorry for the mix-up with your order. It's crucial to us that our customers receive exactly what they ordered. We'll personally reach out to you to rectify this situation and guide you through our returns process. We're committed to ensuring you have the correct product you initially intended to purchase.

  • 4 / 5
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    Was a pleasure doing business with you folks.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    So many options! I found what I was looking for.

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  • 5 / 5
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    Everything fine. thanks!

    Review of , following an experience of by A A. *

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  • 3 / 5
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    Good compression weight but too long Would not buy again for that reason

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    Answer by compressionstore.com
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    We're sorry to hear that the length of the stockings didn't meet your expectations. Sizing is always a bit tricky when it comes to compression wear. We're always here to help you find the right fit for your needs, so don't hesitate to contact our customer service if you need any guidance for your future purchases. Thanks for your feedback, it's highly appreciated.

  • 5 / 5
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    Very user friendly

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  • 5 / 5
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    Fast delivery; accurate shipment; easy ordering. I like this website.

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  • 5 / 5
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    Prompt, excellent service on repeat order.

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  • 5 / 5
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    Wonderful communication on order. Quick, accurate shipping. I would highly recommend TheCompression Store.

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  • 5 / 5
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    My wife loves them!

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  • 5 / 5
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    The personnel at Compresionstore.com have always been efficient and helpful to me over the years. That's why I continue to come back to them to order compression socks. Thank you so much for your help and support to me over the years.

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  • 5 / 5
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    I am very happy with the support stockings although it did take almost two weeks to ship and receive them

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  • 5 / 5
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    Good service

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  • 4 / 5
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    The medium stockings I bought were very tight and I threw them away. I am now wearing the Mild sort in a Large, and they are good. They are best not pulled up all the way to the top of the lower leg, where they can cause constriction.

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  • 4 / 5
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    The customer service is fine. However, the sheer Sigvaris hose I've bought lately seems to get runs easily than when I first started buying hose from the Compression Store. I'm not sure if it's because they get knock off hose or if it's an issue with Sigvaris hose(or maybe it's due to bad luck).

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  • 2 / 5
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    My stocking had a darker color line down the middle of the stockings. Never had this issue before. Stocking must have been in warehouse too long. Sent the two boxes back and requested that you inspect the two boxes I ordered to replace them. Received another two boxes and they looked the same as the first order. Couldn't have been inspected before they shipped to me.

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    Answer by compressionstore.com
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    We're really sorry to hear about the issue you've encountered with the stockings. Your satisfaction is our priority and we're here to assist you. Our team will be reaching out to you soon to discuss your concerns in detail and resolve the situation. Thank you for bringing this to our attention.

  • 5 / 5
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    Service was Great

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  • 5 / 5
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    The Velcro wraps are easy to put on and provide reliable compression

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  • 5 / 5
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    I've tried other brands and think these are the best

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  • 1 / 5
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    I can't get the thing to work and I can't get my compression stockings on.

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    Answer by compressionstore.com
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    I'm really sorry to hear about the difficulties you're having with getting your compression stockings on. We understand how crucial it is for our products to be user-friendly, and we want to assist you. We'll be reaching out directly with some tips and support that may help. Thank you for your patience.

    Answer by A A
    Flag

    OK, thanks.

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  • 5 / 5
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    Fit great. Feel great

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  • 5 / 5
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    ."…….

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  • 5 / 5
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    Socks are a good colour and compression but are a bit short. Going to order a second pair is a different size to try to get more length.

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  • 5 / 5
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    They carry genuine Mediven socks, have accurate measuring instructions and timely service.

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  • 5 / 5
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    I have ordered from here before and I have been satisfied with the service and the product.

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  • 5 / 5
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    I like the quality and fit of the compression hose that I purchased.

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  • 5 / 5
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    This store was helpful, caring, professional and accommodating. What more could I possibly want!

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  • 5 / 5
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    just getting ready to order another pair

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  • 5 / 5
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    Easy to order. Always in stock & arrive in a timely manner.

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  • 5 / 5
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    I really love my compression stockings!

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  • 4 / 5
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    disappointed that the company is not affiliated with a pharmacy that can submit for reimbursement to medicare or supplemental insurance. Person I spoke to on the phone was not terribly helpful or encouraging.

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  • 4 / 5
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    Good performance, but a little slow on shipping.

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  • 5 / 5
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    I've always received excellent service from Compression Store over several years. Orders are filled quickly, accurately, and delivered ontime.

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  • 4 / 5
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    They are comfortable, but they aren't stopping my feet and ankles from swelling. I can't go any tighter or my legs go numb

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  • 5 / 5
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    Offers the stockings I use. Delivers in a timely manner.

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  • 5 / 5
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    User friendly. Many different compression styles and colors.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Great service

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The website is information is clear and easy to understand. My order's have been delivered in just a few days and the products are as they say. My one incident for a defective stich on a hosiery was handled with ease. A photo and message of the issue was resolved quickly through the customer service department. Thank you, Stacey

    Review of , following an experience of by A A. *

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  • 5 / 5
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    As advertised. Just right fit & compression. I totally recommend ya'll & I will be back. Thanks.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    We ordered two pair of compression socks to try them out My spouse was happy with them reducing edema so we then ordered two more pair. They fit well and work well.

    Review of , following an experience of by A A. *

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  • 1 / 5
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    Terrible customer service. We reached out to you several times and my elderly patient did as well with no resolution

    Review of , following an experience of by A A. *

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    Answer by compressionstore.com
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    I'm genuinely sorry to hear about the difficulty you and your patient have been experiencing. Our goal is to provide efficient and helpful customer service, and it sounds like we fell short in this instance. Please accept our sincere apologies for any frustration caused. I assure you we're taking your feedback seriously and will reach out directly to address and resolve the issue promptly.

    Answer by A A
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    When

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  • 5 / 5
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    better than copper fit.

    Review of , following an experience of by A A. *

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