Customer reviews for Compressionstore.com

Customer reviews

• 5 / 5

  

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  Could not be better

  Review of 8/9/23, following an experience of 7/22/23 by A A. *

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• 5 / 5

  

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  It helped fibrosis in my stomach, I did leave it on too long and got bruised. I’m still working on the fibrosis but this is helping the process.

  Review of 8/9/23, following an experience of 7/16/23 by A A. *

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• 5 / 5

  

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  Website was easy to navigate. Delivery was prompt. Very satisfied with product. Have ordered from website in past and will order from website in the future.

  Review of 8/9/23, following an experience of 7/22/23 by A A. *

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• 5 / 5

  

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  It was very easy to make an exchange - I appreciated that!

  Review of 8/9/23, following an experience of 7/20/23 by A A. *

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• 5 / 5

  

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  I wear Medi compression stockings (hip length with silicone beads) because of vein insufficiency in both legs. I use 40-50 mg Hg on the left and 20-30 mg Hg on the right. I have tried other brands, but come back to Medi. The Compression Store has what I need and ship promptly.

  Review of 8/9/23, following an experience of 7/14/23 by A A. *

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• 5 / 5

  

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  Satisfied pleasant salesman

  Review of 8/9/23, following an experience of 7/17/23 by A A. *

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• 5 / 5

  

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  Very satisfied with entire process. Easy to find what I wanted on the website. Easy to order what I needed. Delivery was prompt.

  Review of 8/9/23, following an experience of 7/22/23 by A A. *

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• 5 / 5

  

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  I love these and will be ordering more.

  Review of 8/9/23, following an experience of 7/18/23 by A A. *

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• 5 / 5

  

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  Greatest socks ever! Perfect for diabetics!!

  Review of 8/9/23, following an experience of 7/21/23 by A A. *

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• 5 / 5

  

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  Thank you. I was pleased with the order process. Very happy ti find everything.

  Review of 8/9/23, following an experience of 7/20/23 by A A. *

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• 5 / 5

  

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  The service was great 👍. The kind of stockings I order work well for me though in the summer months the stockings cling to one's skin. I wished they weren't as expensive as they are though having the rewards program is a good company idea.3

  Review of 8/9/23, following an experience of 7/17/23 by A A. *

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• 5 / 5

  

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  I'm very satisfied! Easy to use website. Prompt shipping and my last night garment was worn out. The new one is so much more comfortable. Thanks for being there for my needs!

  Review of 8/9/23, following an experience of 7/22/23 by A A. *

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• 5 / 5

  

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  fast shipping - as advertised

  Review of 8/9/23, following an experience of 7/24/23 by A A. *

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• 5 / 5

  

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  I have been shopping with TheCompressionStore.com for years. My orders have been fulfilled quickly and accurately every time. I highly recommend them.

  Review of 8/9/23, following an experience of 7/18/23 by A A. *

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• 2 / 5

  

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  I bought two pair of travel15/20 compression socks, one for my father size 5 and myself size 3. My father, who has MS, wears one on his swollen leg. He has worn them daily since giving them to him, and really likes them. I have not received my size 3 socks yet even though they both were ordered together. I was never made aware that I wouldn’t receive them until 9/28/23! I had to email the company to find out what was going on! At that point, I asked for them to find the next closest sock to the travel one, and they told me the price was significantly higher on them and I would have to pay the difference. Was not happy that #1 I was never told they were on back order and #2 due to this fact, they wouldn’t send me a replacement sock in its stead without paying for the difference themselves. By the way, I also have MS with terribly swollen feet and legs…not a happy customer.

  Review of 8/9/23, following an experience of 7/16/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for your feedback. We apologize for the disappointing experience you've had with your recent order. We understand the importance of timely communication and ensuring that our customers are informed about the status of their orders. The lack of communication regarding backorders and the subsequent issues with finding a suitable replacement sock are not reflective of the level of service we aim to provide. To address this matter, our customer service team will reach out to you directly to find a suitable solution that meets your needs. Thank you for bringing this to our attention and we're committed to ensuring that you have a positive experience with us moving forward.

  Answer by A A

  

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  Thank you

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• 5 / 5

  

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  Great price and great compression hose

  Review of 8/9/23, following an experience of 7/20/23 by A A. *

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• 4 / 5

  

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  The bra with the extension is working well for me..

  Review of 8/9/23, following an experience of 7/19/23 by A A. *

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• 5 / 5

  

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  Pleased with my order.

  Review of 8/9/23, following an experience of 7/17/23 by A A. *

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• 5 / 5

  

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  everything was great

  Review of 8/9/23, following an experience of 7/21/23 by A A. *

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• 5 / 5

  

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  All aspects of the process and product were excellent.

  Review of 8/9/23, following an experience of 7/19/23 by A A. *

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• 5 / 5

  

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  Ordered, took a bit of time, but I'm completely satisfied with the product.

  Review of 8/9/23, following an experience of 7/19/23 by A A. *

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• 5 / 5

  

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  Finding what I wanted/needed on their website was easy because I already knew exactly what it was and they stocked it. I should probably add that if I DIDN'T already know, all the choices available there--normally a GOOD thing--might've bewildered me, but luckily that was irrelevant. Their price was the best my internet search for them came up with, so I placed an order for 3. I really hadn't planned on ordering that many--I did it to get free shipping, figuring, as they wore out over time, I'd eventually get to use all of them. The process for placing that ordering and paying for it was easy and smooth, and the hose arrived at my house promptly and in good shape.

  Review of 8/9/23, following an experience of 7/19/23 by A A. *

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• 4 / 5

  

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  Delivery detail is not clear. One shipment had DHL listed as carrier and the other order had USPS stated as carrier. Both orders were delivered by USPS. the details for the DHL order had delivery slated for 5 days later and details said the order was delayed. Compressions socks for my order, Jobst sport, are not truly knee highs. They are an inch or two shorter that the dress sock. And terminate two inches below the knee.

  Review of 8/9/23, following an experience of 7/17/23 by A A. *

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• 5 / 5

  

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  very good and great compression on my husband legs.have tried many different companies but these are the best will be buying again

  Review of 8/9/23, following an experience of 7/22/23 by A A. *

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• 5 / 5

  

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  Easy to order and stocking exactly what I ordered.

  Review of 8/9/23, following an experience of 7/16/23 by A A. *

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• 4 / 5

  

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  Good Experience

  Review of 8/9/23, following an experience of 7/8/23 by A A. *

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• 4 / 5

  

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  Nice compression for my swollen legs but a tad difficult to put on...

  Review of 8/9/23, following an experience of 7/17/23 by A A. *

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• 5 / 5

  

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  Site-easy to find item, easy to order, item exactly what I wanted. Delivery was quick. When I need another pair of compression stocking I will order same item from your website again. Thank you.

  Review of 8/9/23, following an experience of 7/16/23 by A A. *

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• 5 / 5

  

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  Easy to put on since it is open toes. Very comfortable during for all day wear

  Review of 8/9/23, following an experience of 7/14/23 by A A. *

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• 5 / 5

  

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  Super fast shipping and great customer service!!!

  Review of 8/9/23, following an experience of 7/12/23 by A A. *

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• 5 / 5

  

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  The service was excellent due to the quality of employees you have. It was a pleasure dealing with them.

  Review of 8/9/23, following an experience of 7/14/23 by A A. *

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• 4 / 5

  

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  everything was good & fast delivery

  Review of 8/9/23, following an experience of 6/26/23 by A A. *

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• 3 / 5

  

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  The shade is too dark for my skin color.

  Review of 8/9/23, following an experience of 7/11/23 by A A. *

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  Answer by compressionstore.com

  

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  Thank you for your feedback. We understand that finding the right shade that complements your skin tone is important and we want to ensure that you're satisfied with your purchase. To address this matter, our customer service team will reach out to you directly to assist you in finding an alternative shade that better matches your preferences. Thank you for bringing this to our attention and we're dedicated to making sure you find the perfect shade for your needs.

• 5 / 5

  

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  I was very satisfied with the customer service that I received

  Review of 8/9/23, following an experience of 7/12/23 by A A. *

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• 5 / 5

  

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  These open toe stockings are very comfortable and not too tight below the knee. The quality is good also.

  Review of 8/2/23, following an experience of 7/12/23 by A A. *

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• 5 / 5

  

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  Excellent.

  Review of 8/2/23, following an experience of 7/13/23 by A A. *

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• 5 / 5

  

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  Worth the money spent, wash n wear, keeps its shape. Have several pairs for daily use. Finally, a company that make an excellent product.

  Review of 8/2/23, following an experience of 7/12/23 by A A. *

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• 5 / 5

  

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  Great

  Review of 8/2/23, following an experience of 7/10/23 by A A. *

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• 5 / 5

  

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  I had to exchange stockings and get replacement, different color. It was very easy 👍

  Review of 8/2/23, following an experience of 7/11/23 by A A. *

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• 4 / 5

  

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  The slippie gator is too large and hard to use

  Review of 8/2/23, following an experience of 7/10/23 by A A. *

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• 5 / 5

  

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  Love the Medi thigh highs in beige!

  Review of 8/2/23, following an experience of 7/12/23 by A A. *

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• 5 / 5

  

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  I had to exchange the order but it was handled quickly and efficiently.

  Review of 8/2/23, following an experience of 7/7/23 by A A. *

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• 3 / 5

  

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  All my orders are received with inside packaging a mess. Product is protected, however, looks like received from a war zone. Return experience isn’t exactly easy. No return label with order. Had to call and was told that my discount code would not be extended on return. Why not?

  Review of 8/2/23, following an experience of 7/6/23 by A A. *

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  Answer by compressionstore.com

  

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  Thank you for your feedback. We apologize that you have received your package in poor condition. While we strive to ensure that the items are well-protected during shipping, we understand that the appearance of the packaging is equally important and we will work towards improving our packaging process to provide a more positive unboxing experience. Regarding your discount code, unfortunately, discount codes have an expiration date and it's not always possible to extend them after they have expired or have been used already. Thank you for bringing these issues to our attention and we're committed to providing you with a better experience going forward.

  Answer by A A

  

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  Return should be equal exchange. I will take my business where returns are fair.

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• 5 / 5

  

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  Very Comfortable, legs have less pain and I've been wearing them every day since I received them.

  Review of 8/2/23, following an experience of 7/8/23 by A A. *

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• 5 / 5

  

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  All went well for me - Thanks

  Review of 8/2/23, following an experience of 7/6/23 by A A. *

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• 5 / 5

  

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  Fast and understanding service

  Review of 7/27/23, following an experience of 7/6/23 by A A. *

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• 5 / 5

  

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  Great product, fast shipping and a fair price.

  Review of 7/27/23, following an experience of 7/8/23 by A A. *

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• 5 / 5

  

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  Called in my order. Girl knew what I wanted.

  Review of 7/27/23, following an experience of 7/11/23 by A A. *

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• 5 / 5

  

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  Very pleased

  Review of 7/26/23, following an experience of 7/6/23 by A A. *

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• 5 / 5

  

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  I have bought Jobst compression stockings from this company for many years and never been disappointed by service or products.

  Review of 7/26/23, following an experience of 7/2/23 by A A. *

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• 5 / 5

  

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  excellent fit

  Review of 7/26/23, following an experience of 7/2/23 by A A. *

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• 3 / 5

  

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  Thought these would have the elastic with grippers on it as bought previously. Not made cc as well Disappointed

  Review of 7/26/23, following an experience of 7/8/23 by A A. *

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• 5 / 5

  

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  Customer service quickly tracked my “Back order”….and it arrived as promised. We rely on THERAFIRM EASE.

  Review of 7/26/23, following an experience of 7/6/23 by A A. *

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• 5 / 5

  

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  Very fast processing of my order with prompt shipping.

  Review of 7/26/23, following an experience of 7/6/23 by A A. *

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• 5 / 5

  

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  Excellent customer service! I accidentally ordered the wrong size and they were happy to exchange it including paying for the return shipping. The correct size was sent promptly. We were very pleased.

  Review of 7/26/23, following an experience of 7/3/23 by A A. *

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• 5 / 5

  

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  It was easy to find what I was looking for on the site and place the order. The socks are very soft and comfortable. A little heavy for summer, so I am saving them for fall.

  Review of 7/26/23, following an experience of 7/1/23 by A A. *

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• 1 / 5

  

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  Ordered two weeks ago. The charge went thru but no socks yet. These people suck!

  Review of 7/26/23, following an experience of 7/8/23 by A A. *

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  Answer by compressionstore.com

  

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  Thank you for your feedback. We apologize about the delay in receiving your order and we completely understand how frustrating this must be for you. We strive to provide prompt and efficient service, and it's disheartening to know that we fell short of your expectations in this instance. Your satisfaction is our top priority and to address this matter, our customer service team will reach out to you directly to provide updates on the status of your order and address any further concerns you may have.

• 5 / 5

  

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  I have used this company for a long time. They are very good at helping with any issues that come up. I would recommend this company for anyone needing compression hoses.

  Review of 7/26/23, following an experience of 7/8/23 by A A. *

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• 5 / 5

  

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  Always consistent service.

  Review of 7/26/23, following an experience of 7/1/23 by A A. *

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• 5 / 5

  

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  CompressionStore did great. The actual colors are difficult to discern. That is a product issue, not CompressionStore sales issue!

  Review of 7/26/23, following an experience of 7/5/23 by A A. *

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• 3 / 5

  

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  I found the website difficult to use due to having to re-enter data in order to get a second pair with the same color, style, size which was already selected once. Once given parameters it should be able to add quantity desired.

  Review of 7/26/23, following an experience of 6/28/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for your feedback. We apologize for any frustration you experienced while using our website and we truly appreciate your input as it helps us improve the user experience for all our customers. We understand how convenient it would be to have the option to add multiple quantities of the same color, style, and size without having to re-enter the data. Our goal is to provide our customers with a seamless and user-friendly shopping experience and we'll take it into consideration as we work on enhancing our website's functionality.

• 5 / 5

  

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  I would very much like to have this product in black.

  Review of 7/26/23, following an experience of 6/30/23 by A A. *

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• 5 / 5

  

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  Good service

  Review of 7/21/23, following an experience of 7/5/23 by A A. *

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• 5 / 5

  

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  The customer service is really helpful. I'd accidentally ordered the wrong style and they were able to change the order before it shipped. The order came within a week. I love the Juzo soft brand.

  Review of 7/21/23, following an experience of 6/27/23 by A A. *

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• 5 / 5

  

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  Easy to order and quick to ship. Juzo is a quality item.

  Review of 7/21/23, following an experience of 7/4/23 by A A. *

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• 5 / 5

  

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  Stockings are worth the price, wash and wear, never fall apart, the color never fades, this is an excellent buy.

  Review of 7/21/23, following an experience of 7/4/23 by A A. *

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• 5 / 5

  

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  Too small. But good material

  Review of 7/20/23, following an experience of 7/3/23 by A A. *

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• 5 / 5

  

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  Just as pictured

  Review of 7/20/23, following an experience of 6/27/23 by A A. *

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• 5 / 5

  

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  I received a replacement stocking super quickly. Excellent customer service.

  Review of 7/20/23, following an experience of 6/27/23 by A A. *

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• 5 / 5

  

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  I have been ordering from this website for the last 2 plus years and received nothing but great customer service. Even when an item isn’t in stock or on back order I am always kept up to date and given options if I need them. Thanks compression store for your excellent service.

  Review of 7/20/23, following an experience of 6/23/23 by A A. *

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• 5 / 5

  

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  The order arrived on time. After oncosurgery, I have been using these products for the 5th year. And this supplier never fails. Thank you.

  Review of 7/20/23, following an experience of 6/26/23 by A A. *

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• 5 / 5

  

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  I wish there were an easy way to repeat an order. And I got 10% off. Right after this sale Sigvarus went on sale for 15% off. If I only knew.

  Review of 7/20/23, following an experience of 7/1/23 by A A. *

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• 5 / 5

  

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  Easy, quick, accurate

  Review of 7/20/23, following an experience of 7/3/23 by A A. *

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• 5 / 5

  

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  Website was easy to use and project arrived within a reasonable amount of time.

  Review of 7/20/23, following an experience of 7/2/23 by A A. *

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• 5 / 5

  

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  My order was shipped to the wrong address but once customer service was aware another was shipped immediately and a refund for the out of stock items was issued.

  Review of 7/20/23, following an experience of 6/25/23 by A A. *

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• 5 / 5

  

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  The ordering was easy. It arived at my address in 2 to 3 days in good condition and they fit perfectly

  Review of 7/20/23, following an experience of 6/26/23 by A A. *

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• 5 / 5

  

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  It was easy to find the right product and order it, and it was delivered quickly. Very helpful!

  Review of 7/20/23, following an experience of 6/28/23 by A A. *

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• 5 / 5

  

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  my only problem was that I had the wrong size.

  Review of 7/20/23, following an experience of 6/27/23 by A A. *

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• 3 / 5

  

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  Good quick service .I feel the stocking lost support quick Gets loose and slips down!

  Review of 7/20/23, following an experience of 6/25/23 by A A. *

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  Answer by compressionstore.com

  

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  Thank you for your feedback. We're glad to know that you were pleased with our service and it's disheartening to know that the stocking does not stay in place and provides the support you need. To help resolve this, our customer service team will reach out to you directly to find a solution that works best for you. They can help you with the right size or suggest alternative options that might better meet your needs. Please know that your satisfaction is our priority, and we're committed to providing you with stockings that offer the support you require throughout the day. We appreciate your understanding as we work towards addressing this matter for you.

• 3 / 5

  

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  Have had some trouble with most recent orders getting runs in them. Have never had this trouble in the past 5 years with my signavarus stockings, Just with the last 4 pair.

  Review of 7/20/23, following an experience of 6/26/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for your feedback. We apologize for the trouble you've been experiencing with your most recent orders of stockings with us. We understand how frustrating it is to encounter runs, especially when you've had a positive experience with the product in the past. To help resolve this, our customer service team will reach out to you directly to find a solution that works best for you. Please know that your satisfaction is our priority and we're committed to providing you with stockings that will meet your expectations and will last long. We appreciate your understanding as we work towards addressing this matter for you.

• 5 / 5

  

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  Ordering was easy, the product was received on a timely basis and as advertised..

  Review of 7/20/23, following an experience of 6/27/23 by A A. *

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• 5 / 5

  

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  The order was fulfilled correctly and arrived on time.

  Review of 7/20/23, following an experience of 6/28/23 by A A. *

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• 4 / 5

  

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  Very satisfied with all aspects of my order

  Review of 7/20/23, following an experience of 6/24/23 by A A. *

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• 4 / 5

  

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  Great product. Would like the colors to include "Natural".

  Review of 7/20/23, following an experience of 6/26/23 by A A. *

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• 1 / 5

  

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  order system took payment without identifying an inventory shortage subsequent contact with customer service was slow and unable to hold the 60 day (now identified) inventory shortage backorder without prepayment

  Review of 7/20/23, following an experience of 6/25/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for your feedback. We apologize for the frustration that you've experienced with our order system and for the delays you've faced when trying to get in touch with our customer service team. We strive to provide prompt and helpful assistance, and it's disheartening to hear that we fell short of your expectations. Please know that we are actively working on improving our order system and customer service response times to avoid similar situations in the future. We value your loyalty as a customer and it's our goal to ensure that you have a positive experience with your purchase. We appreciate your understanding as we work towards improving our processes to better serve you in the future.

• 5 / 5

  

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  The people who worked with me were vey pleasant and competent. They double checked my measurements to be certain I was ordering the correct size. Delivery was excellent and prompt.

  Review of 7/20/23, following an experience of 6/24/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The service I received from CompressionStore,fulfilled all my standards for a very satisfactory shopping experience.The selection of products was excellent,I was given emails to tell me when to expect the product,and the stockings arrived in good time and with damage proof packing.Lastly,the price was competetive

  Review of 7/20/23, following an experience of 6/24/23 by A A. *

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• 5 / 5

  

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  Ordering was simple and product was received timely, and product was great!

  Review of 7/20/23, following an experience of 6/27/23 by A A. *

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• 5 / 5

  

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  Great socks and great service.

  Review of 7/20/23, following an experience of 6/24/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I love the convenience and savings I get from ordering my compression garments through this site!

  Review of 7/20/23, following an experience of 6/23/23 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Too expensive, too big and too baggy. will not buy again.

  Review of 7/20/23, following an experience of 7/3/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for your feedback. We apologize that the product did not fit well and didn't meet your expectations. We understand how crucial it is to find products that fit well and meet your needs. Your feedback helps us identify areas for improvement and we take your concerns seriously. To address this matter, our customer service team will reach out to you directly to find a solution that works best for you. They can help you with the right size or suggest alternative options that might better meet your needs. We value your trust in us and want to make sure you have a positive shopping experience.

• 5 / 5

  

  Edit Flag

  The Compression Store staff is responsive to inquiries and resolves issues to my satisfaction. I have had a very good experience with company, I will continue to order from them.

  Review of 7/20/23, following an experience of 6/25/23 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I paid extra for expedited shipping and it took 10 days My Mom needed them quick 🤬

  Review of 7/20/23, following an experience of 6/30/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for your feedback. We apologize for the delay with your order and we completely understand how important it is for your Mom to receive the order quickly. We'll take immediate steps to investigate what went wrong and ensure this doesn't happen again in the future. To address this matter, our customer service team will reach out to you directly to offer a refund for the expedited shipping cost you paid for and assist you with any other concerns you may have. We value your trust in us and want to make sure you have a positive experience with our services.

• 5 / 5

  

  Edit Flag

  Socks comfy, good support. Compression store gave excellent service for my questions

  Review of 7/20/23, following an experience of 6/23/23 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  very easy to order. I did have to exchange and the process was so easy and so efficient.

  Review of 7/20/23, following an experience of 6/29/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  From the online ordering to the quality of the product-this has been wonderful!

  Review of 7/20/23, following an experience of 6/24/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Received what I ordered…pleased with quality of merchandise.

  Review of 7/20/23, following an experience of 6/23/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Had to return an item and instead of requesting refund which took a month asked for credit which appeared once item was mailed. Of course, I plan to reorder other items that worked for me.

  Review of 7/20/23, following an experience of 6/25/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The compression store is fantastic! Super easy to order from and great prices. The compression garments fit well and work like they are supposed to. Super fast shipping as well. If more garments are needed I will definitely order from here again.

  Review of 7/20/23, following an experience of 6/26/23 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Fit is almost perfect

  Review of 7/20/23, following an experience of 6/18/23 by A A. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order