Customer reviews for Compressionstore.com

Customer reviews

• 3 / 5

  

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  I mistakenly did not add a "free pair" (had received a postcard with the offer) to my Juzo Max order and because of the timing of the order was unable to contact anyone from Compression Store until the following Monday. I asked it there was a way to add the additional pair to my order but was told they were ready to be shipped and that it would be impossible. While I realize it was my fault for hitting the place order button without reviewing it one last time, I guess I felt since for years, I exclusively buy my compression hose from Compression Store.com, there might have been some other option. Totally my fault, but a little hurt that nothing could be done.

  Review of 11/8/23, following an experience of 10/14/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for your feedback. We apologize to hear about the challenges you encountered with your recent order. We understand that mistakes can happen and we appreciate your loyalty as a long-time customer. This is certainly not the service we aim to provide and it shows that we fall short in this stance. To address this matter, our customer service team will reach out to you. We appreciate you for bringing this to our attention and we are actively working to address and improve our processes to prevent such occurrences in the future.

• 5 / 5

  

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  The price is high, it should be half of what is charged.

  Review of 11/8/23, following an experience of 10/17/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  We totally understand where you’re coming from. Pricing is a big factor when choosing a product or service. We’re always working to provide the best value we can. Your feedback is really important to us and helps us understand what our customers are looking for. Thank you for sharing your thoughts!

• 5 / 5

  

  Edit Flag

  COMPRESSIONSTORE.COM IS THE ABSOLUTE BEST! I only purchase my knee high compression hose from compressionstore.com because they carry a huge selection of styles and regularly have sales. I recently had an issue with an order (due to my own stupidity!) and after contacting Customer Service, the problem was rectified promptly. Not only are the products they sell top notch, their Customer Service representatives go above and beyond to make your experience great! THANKS compressionstore.com!

  Review of 11/8/23, following an experience of 10/14/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  It’s fantastic to hear that you’re loving our selection and sales. We're thrilled that our customer service team was able to help sort out your order. We’re here for you anytime you need us. Thank you for being such an awesome customer!

• 5 / 5

  

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  They sent the order fast and it had exactly what I ordered. I would recommend them to my friends or patients!

  Review of 11/8/23, following an experience of 10/19/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for recommending us! We're pleased to hear that your order arrived quickly and was accurate. We strive to provide our customers with the best possible service and ensure that they are satisfied with their purchases. We appreciate your business and look forward to serving you again.

  Answer by A A

  

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  You are welcome!

  Answer by A A

  

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  You are welcome!

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  Very good.

  Review of 11/8/23, following an experience of 10/18/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  We're delighted to hear that you had a positive experience with your purchase with us! Thank you for choosing us and we look forward to serving you again.

• 5 / 5

  

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  Had a problem with a recently ordered item and company exchanged the item quickly

  Review of 11/8/23, following an experience of 10/16/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  It’s great to hear that we were able to sort out the issue with your order swiftly. We always aim to make things right for our customers. Your feedback is a big help in making sure we’re on the right track. We appreciate your business and look forward to serving you again.

• 5 / 5

  

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  Great product and fast delivery

  Review of 11/8/23, following an experience of 10/14/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  We’re thrilled to hear that you’re happy with our product and the delivery speed. Your satisfaction is our top priority and your feedback helps us serve you better. Thank you for taking the time to share your experience!

• 5 / 5

  

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  Very Professional experience. Quick shipping. Quality products

  Review of 11/8/23, following an experience of 10/16/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  It’s great to hear that you had a professional experience with us and that our shipping was up to speed. We’re thrilled that you’re satisfied with the quality of our products. We’re here to ensure that your experience only gets better with each purchase. Thank you for sharing this with us!

• 5 / 5

  

  Edit Flag

  Very quick shipping, easy to find my hose by using previous orders. The awards points program is much appreciated. I didn’t need customer service with this order but have always received quick responses when I’ve reached out before.

  Review of 11/8/23, following an experience of 10/20/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  We're delighted to hear that your shopping experience was quick and easy and we appreciate your positive feedback on our rewards program. We strive to provide our customers with the best possible service and ensure that they are satisfied with their purchases. We appreciate your business and look forward to serving you again.

• 5 / 5

  

  Edit Flag

  Good

  Review of 11/8/23, following an experience of 10/15/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for sharing your feedback. We are glad to hear that you are satisfied with your purchase. We strive to provide our customers with the best possible service and ensure that they are satisfied with their purchases. We appreciate your business and look forward to serving you again.

• 5 / 5

  

  Edit Flag

  I have worn the Jobst athletic socks for years. Excellent fit and quality! Compression store is my favorite place to buy them. They ship promptly and we’ll packaged.

  Review of 11/8/23, following an experience of 10/21/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  It’s wonderful to hear that you’re a fan of the Jobst athletic socks and that you’ve been with us for years. We’re thrilled that you’re satisfied with the fit and quality of our products. Your kind words about our prompt shipping and packaging made our day! We’re committed to providing the best service and products to our customers, and your feedback helps us do just that!

• 5 / 5

  

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  Easy way to order-had just what I needed speedy delivery Will be ordering more soon Definitely recommend

  Review of 11/8/23, following an experience of 10/16/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  We're thrilled to hear that you found the ordering process easy, received a speedy delivery, and plan to order more in the future. We strive to provide our customers with the best possible service and ensure that they are satisfied with their purchases. We appreciate your business and look forward to serving you again.

• 5 / 5

  

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  Great deal!!

  Review of 11/8/23, following an experience of 10/17/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  That’s awesome to hear! We’re thrilled you found a great deal. Your satisfaction is our top priority and we look forward to serving you again!

• 3 / 5

  

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  I've had Medivan socks before and were very pleased. This time I ordered the toeless ones. Even with the slip-on thing, it's an aerobic workout to get them on and off.

  Review of 11/8/23, following an experience of 10/16/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for your feedback. We apologize to hear that you're experiencing difficulty in putting them on and taking them off, even with the slip-on device. Your comfort is important to us and we want to ensure that you have a positive experience with our products. To address this matter, our customer service team will reach out to you. We appreciate you for bringing this to our attention and we look forward to serving you better.

• 5 / 5

  

  Edit Flag

  There had been a problem, possibly with incorrect sizing, but the company immediately sent me a label and replaced my compression stockings with the correct ones. Thank you.

  Review of 11/8/23, following an experience of 10/19/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  We appreciate your understanding and are glad we were able to promptly address and resolve the sizing issue. We strive to provide our customers with the best possible service and ensure that they are satisfied with their purchases. We appreciate your business and look forward to serving you again.

• 5 / 5

  

  Edit Flag

  web site good, delivered on time, stocking good quality, easy to put on.

  Review of 11/8/23, following an experience of 10/22/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  It’s wonderful to hear that you found our website user-friendly and that your order was delivered on time. We’re delighted that you’re happy with the quality of our stockings and found them easy to put on. Your positive feedback is a big motivation for us to continue providing excellent products and services. Thank you for sharing your experience with us!

• 5 / 5

  

  Edit Flag

  Price was very good. I like the quality of Juzo socks. I ordered three items one was back ordered but as soon as they got it, they sent it to me.

  Review of 11/8/23, following an experience of 10/16/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  We’re so glad to hear that you’re happy with the price and quality of our Juzo socks. We always strive to deliver all items as quickly as possible and we’re glad we were able to get that back-ordered item to you promptly. Thank you for your patience and for being a valued customer!

• 5 / 5

  

  Edit Flag

  My therapist had things written down for me to old.

  Review of 11/8/23, following an experience of 10/15/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  We understand that they’re making sure they have all the important points written down so nothing gets missed. Remember, it’s all about supporting you and your journey. We appreciate your business and look forward to serving you again.

• 3 / 5

  

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  I am a little disappointed in the compression socks I recently purchased. They feel tighter than the 20/30 that I ordered. I also wish they were a little lighter so they looked more natural on my skin.

  Review of 11/8/23, following an experience of 10/15/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for your feedback. We apologize to hear that the compression socks you recently purchased are not meeting your expectations in terms of comfort and appearance. Your feedback is valuable and we understand your disappointment. To address this matter, our customer service team will reach out to you today. We appreciate you for bringing this to our attention and we want to assure you that we are actively improving our product offerings to ensure that we provide the best quality products to our customers.

• 5 / 5

  

  Edit Flag

  I have worn Juzo stockings for 20 years. I ve tried other brands but always return to Juzo. They fit and wear well. Thankyou for allowing me to continue. The app is easy to use, although this time I called the service number.

  Review of 11/8/23, following an experience of 10/20/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for sharing your feedback. It's great to hear that you've had a positive experience with Juzo stockings, and we appreciate your loyalty. We strive to provide our customers with the best possible service and ensure that they are satisfied with their purchases. Thank you for choosing us and we look forward to serving you again.

• 5 / 5

  

  Edit Flag

  No problem placing my order, fast and easy. I have worn these compression socks for several years and they are great. Delivery took 2 weeks, but didn't need them right now.

  Review of 11/8/23, following an experience of 10/21/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  It’s fantastic to hear that you found the ordering process smooth and that you’re enjoying the compression socks. We understand that the delivery took a bit longer than expected and we appreciate your patience. We’re always working on ways to get our products to our customers faster and your feedback is super helpful for us in this process. We appreciate your business and look forward to serving you again.

• 5 / 5

  

  Edit Flag

  So far so good. The thigh high stay up with glue and the knee highs don't cut off my circulation.

  Review of 11/8/23, following an experience of 10/13/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  It’s fantastic to hear that our thigh highs and knee highs are working out well for you. We’re all about making sure our products are comfortable and don’t hinder your circulation. Your feedback is super helpful for us to keep doing what we’re doing right. Thank you for taking the time to share this with us!

• 5 / 5

  

  Edit Flag

  no comment

  Review of 11/8/23, following an experience of 10/18/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for sharing your feedback. We hope that you are satisfied with the products that you've purchased and that they meet your expectations. We appreciate your business and look forward to serving you again.

• 5 / 5

  

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  Great selection and reasonable prices!)

  Review of 11/4/23, following an experience of 10/15/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for your positive feedback! We're pleased to hear that you found our selection great and our prices reasonable. We strive to provide our customers with the best possible service and ensure that they are satisfied with their purchases. We appreciate your business and look forward to serving you again.

• 5 / 5

  

  Edit Flag

  Stockings arrived quicker than I expected. That's always nice!

  Review of 11/4/23, following an experience of 10/11/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick, reliable service. Thanks.

  Review of 11/4/23, following an experience of 10/10/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to order and acceptable delivery time. I'm not happy to pay for the shipping however,

  Review of 11/4/23, following an experience of 10/10/23 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  They have a nice range of quality compression socks and provide good service. However, sometimes they are out of stock and you have to wait for your order.

  Review of 11/4/23, following an experience of 10/9/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Need coffee color for black skin tone. I wear skirts at work as a teacher’s assistant. People look down at my legs with astonished look “doesn’t she know that is not her color?”

  Review of 11/4/23, following an experience of 10/13/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  good promo, quick delivery.

  Review of 11/4/23, following an experience of 10/14/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I’m able to find what I need for busy days and fun days in good colors with great support. The products have been good value over several years.

  Review of 11/4/23, following an experience of 10/10/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  It’s so great to hear that you’re finding what you need in our products, and that they’re providing the support you need for both busy and fun days. We’re thrilled that you’re enjoying the colors and finding value in them over the years. Your feedback is super important to us and helps us continue to improve and offer products that our customers love. Thanks for sharing your experience with us!

• 4 / 5

  

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  The layout of the stocking choices could be better

  Review of 11/4/23, following an experience of 10/12/23 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  It was backordered and I finally received it. They did give me the option of canceling or waiting. The contents of the order was just what I wanted. The socks work fine,

  Review of 11/4/23, following an experience of 9/18/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service and competitive pricing.

  Review of 11/4/23, following an experience of 10/12/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service and competitive priceing.

  Review of 11/4/23, following an experience of 10/12/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for your kind words! We're pleased to hear that you had a positive experience with our service and pricing. We strive to provide our customers with the best possible service and ensure that they are satisfied with their purchases. We appreciate your business and look forward to serving you again.

• 5 / 5

  

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  These compression stockings fit well.

  Review of 11/4/23, following an experience of 10/13/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  i was very pleased with the price paid for the knee highs we ordered. We will continue to order from the Compression Store as long as we can get these good prices.

  Review of 11/4/23, following an experience of 10/11/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  We’re thrilled that you found our prices for knee highs to your liking. We always aim to provide the best value to our customers, and it’s wonderful to know that we’re succeeding in that regard. Your continued support means a lot to us. Rest assured, we’ll keep doing our best to maintain our good prices.

• 4 / 5

  

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  They came in a timely manor, the price was the best I had seen for a long time. They fit well & the color is nice.

  Review of 11/4/23, following an experience of 10/10/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fit right and do the job

  Review of 11/4/23, following an experience of 10/11/23 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Ordered on 10/11 and still have not receiced it!!!

  Review of 11/4/23, following an experience of 10/11/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for your feedback. We apologize for the disappointing experience you've had with your order. We understand the importance of receiving an order on time and to address this matter, our customer service team will reach out to you. We want to assure you that we are actively working to improve our procedures to ensure more proactive communication, especially when there are delays or backorders. We appreciate you for bringing this to our attention and look forward to serving you better.

• 4 / 5

  

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  Everything went well.

  Review of 11/4/23, following an experience of 10/10/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The variety of options for compression stockings was good; they arrived quickly and in perfect condition. The Customer Service representative is the most outstanding I've encountered online. I'm in the process of selecting a donning device and need dimensions. The rep is willing to contact Sigvaris Melany in New Zealand to get the info for me. The best!

  Review of 11/4/23, following an experience of 10/12/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very pleased with the product and with the help I received from staff.

  Review of 11/4/23, following an experience of 10/12/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  We're delighted to hear that you are pleased with both the product and the assistance you received from our staff. Customer satisfaction is our top priority and we appreciate your positive feedback. Thank you for choosing us and we look forward to serving you again.

• 5 / 5

  

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  Excellent service and help.

  Review of 11/4/23, following an experience of 10/18/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for your positive feedback! We're delighted to hear that you've had an excellent experience with our service and support. We strive to provide our customers with the best possible service and ensure that they are satisfied with their purchases. We appreciate your business and look forward to serving you again.

• 5 / 5

  

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  Overall better than average service. Product is great. With all kinds of business wanting reviews it gets rather irritating.

  Review of 11/4/23, following an experience of 10/16/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  We appreciate your feedback on our services and products. We understand that requests for reviews can become overwhelming. Thank you for choosing us and we hope to continue meeting your expectations in the future.

• 5 / 5

  

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  Good job on follow-up when I had questions and delivery issues.

  Review of 11/4/23, following an experience of 10/11/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  We’re really glad to hear that our team was able to assist you with your questions and delivery issues. We always strive to provide the best service possible, and it’s great to know that we were able to help you out. Your feedback is greatly appreciated and will help us to continue improving our customer service.

• 4 / 5

  

  Edit Flag

  Only one problem arose: without any warning two single shipments of 1 pair of socks, not my size or type, arrived with one of them indicating another payment was due. I took 2 calls to customer service to clear up the mistake and required me to ship the merchandise back though at their expense and my inconvenience.

  Review of 11/4/23, following an experience of 10/16/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great stockings and great deal!

  Review of 11/4/23, following an experience of 10/17/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  We're thrilled to hear that you're happy with your stockings and the deal you received. We strive to provide our customers with the best possible service and ensure that they are satisfied with their purchases. We appreciate your business and look forward to serving you again.

• 5 / 5

  

  Edit Flag

  They arrived in a timely way & they fit well. The color is what I wanted.

  Review of 11/4/23, following an experience of 10/10/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  We’re so glad that your order arrived on time, fit well, and was just the color you wanted. It’s always our goal to meet your expectations and it sounds like we did just that. We appreciate your feedback and look forward to serving you again in the future. Thanks for sharing your positive experience!

• 4 / 5

  

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  Everything went as expected.

  Review of 11/4/23, following an experience of 10/10/23 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  When I needed to do an exchange I filled out the form on line but got no response. I tried to call customer support perhaps 20 times over the course of a week. I always got a message telling me they could not connect me at this time and I should try later.. In desparation I started calling random numbers to reach some human being. I got a very helpful lady in another department who said she would try to help.. She made some inquiries aand said someone would call me within an hour. Two hours later no one had called and I called her back to report this. She made more inquiries and told mme someone would call shortly. I got the call and my exchange got taken care of. The name of the helpful woman was Nikkki or Mikki. She deserves great credit. Without her I cannot imagine how I ever would have broken through the barrier around customer support.

  Review of 11/4/23, following an experience of 10/12/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for your feedback. We apologize to hear about the challenges you faced in attempting to initiate an exchange and the difficulties you encountered in reaching customer support. This is certainly not the level of service we aim to provide and we understand the frustration this must have caused. We're glad to hear that Mikki was able to assist you and facilitate the resolution of your exchange. Her dedication to helping you is commendable and we will ensure that your positive feedback is shared with the relevant team. We want to assure you that we are actively working to improve our service to ensure that we are providing our customers with a better experience.

• 5 / 5

  

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  Is this review for the site or the socks? The site is not easy, had to work to find short socks. The socks are very good. Although the 15-20 is hard to get on, they do a great job of keeping the swelling down. They stay up but don’t really dig in. They are comfortable and tough. I have muscular calves, and they work over them fine. Haven’t put a hole in them yet. Throw them in the washer and dryer. They take back their shape but don’t shrink. I tried to reorder them but wanted to try the 8-15, but couldn’t find them in short and Dynaven. So ordered a diff brand , hope I like them.

  Review of 11/4/23, following an experience of 10/17/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for providing detailed feedback on both the site and the socks. We appreciate your input. It's great to hear that you find the socks effective in managing swelling and that they have proven to be durable for you. Regarding the site, we understand that ease of navigation is important and we'll take your comments into consideration for improvements. Thank you for choosing us and we look forward to serving you again.

• 4 / 5

  

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  Navigation good on website. Easy to find product.

  Review of 11/4/23, following an experience of 10/13/23 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  It is hard to know what compression is needed. You should be able to exchange socks, shipping free, for a different compression. I wanted to try a stronger compression so I bought a pair. I had a coupon code for $5 off. If I returned the socks, I would be out the $6.95 shipping and the $5. This compression hurts, but I don't have the money to return them and then order a new pair. Very frustrating.

  Review of 11/4/23, following an experience of 10/11/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  Thank you for your feedback. We apologize for the disappointing experience you've had with your order, especially with the return process. It's important for customers to feel supported and have flexibility when it comes to finding the right compression level. To address this matter, our customer service team will reach out to you. We want to assure you that your input regarding the exchange process will be communicated to the relevant team for consideration in future improvements. We appreciate you for bringing this to our attention and we look forward to serving you better.

• 5 / 5

  

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  Web site easy to use, gloves are as described, and delivered on time.

  Review of 11/4/23, following an experience of 10/18/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  We're glad to hear that you found our website user-friendly and that the gloves met your expectations. We understand that timely delivery is essential and we're glad to have met your expectations. We appreciate your business and look forward to serving you again.

• 5 / 5

  

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  Great product and easy ordering.

  Review of 11/4/23, following an experience of 10/10/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I love the fit.

  Review of 11/4/23, following an experience of 10/13/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

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  We're delighted to hear that you love the fit of our products! Your satisfaction is our priority and we appreciate your positive feedback. Thank you for choosing us and we hope to continue meeting your expectations in the future.

• 5 / 5

  

  Edit Flag

  Good service, good product

  Review of 11/4/23, following an experience of 10/6/23 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  First, I paid for two day delivery, and the first shipment was two days being confirmed. Then, you sent me the wrong compression stockings. Then I had to send them back and wait for you to receive it before you could ship my order for New, correct compression stockings. Then, you sent it 5 to 8 day delivery and it arrived in Houston 10 days later.. then, it never arrived at my house, and is still missing. Then, you had me fill out an insurance claim for your benefit. Still no compression stockings at my house. Now, you notified me that you’re sending another supposed pair of compression stockings 5 to 8 days delivery. It’s almost a month now and I still haven’t seen what I paid for. Your company is horrible and the way you treat your customers is pathetic. I will never do business with you again

  Review of 11/4/23, following an experience of 10/7/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

  Flag

  Thank you for your feedback. We apologize to hear about the extensive issues you've faced with your order, from delays and incorrect shipments to the prolonged wait and insurance claims. Such experiences are far from the standard of service we aim to provide and we completely understand your frustration. We want to assure you that we take this matter seriously and we acknowledge the impact this situation has had on your shopping experience with us. We appreciate you for bringing this to our attention and we will review our procedures and work towards better customer service for our customers in the future.

• 5 / 5

  

  Edit Flag

  I ordered the Mediven Angio knee high 20-30mmHg for my diabetic husband. It is a very nice, comfortable sock with cushioning in the foot, but it wasn't "tall" enough to stay up to the correct position near the knee on my very tall husband. These socks were returned today. I needed to call the CompressionStore with a question, and found them extremely pleasant and helpful. I highly recommend Compressiostore and find their website easy to use.

  Review of 11/4/23, following an experience of 10/3/23 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Good, prompt service

  Review of 11/4/23, following an experience of 10/6/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to order, arrived on time, great business to patronize.

  Review of 11/4/23, following an experience of 10/6/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I am very pleased with your service susan 10 24 23

  Review of 11/4/23, following an experience of 10/4/23 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  I have answered this question two times already. The last pair I purchased the rim that hold the nylon part came unraveled but I forgot to say the other one had a small tare on it. It must had been a bad batch. They are expensive so that not good for the buyer.

  Review of 11/4/23, following an experience of 10/8/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

  Flag

  Thank you for your feedback. We apologize to hear about the issue with the unraveling rim on your compression stocking. Quality concerns like this are certainly not what we aim for and we understand your frustration. To address this matter, our customer service team will reach out to you. We appreciate you for bringing this to our attention and look forward to serving you better.

• 5 / 5

  

  Edit Flag

  Prompt delivery.

  Review of 11/4/23, following an experience of 10/7/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to manuver

  Review of 11/4/23, following an experience of 10/7/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very prompt service. Excellent quality of products sold. I prefer dealing with you directly rather than through Amazon.

  Review of 11/4/23, following an experience of 10/10/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

  Flag

  We're delighted to hear that you appreciate our prompt service and find our product quality excellent. We understand your preference for direct dealings, and we're here to provide the best service for your needs. We appreciate your business and look forward to serving you again.

• 5 / 5

  

  Edit Flag

  I keep the box from our last order and always try to order the exact same compression stocking. I'm ninety years old and I was able to order the correct item on your website.

  Review of 11/4/23, following an experience of 10/9/23 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Good company, true to their word!

  Review of 11/4/23, following an experience of 10/10/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Received my socks on time, easy to order really good quality. Love my socks

  Review of 11/4/23, following an experience of 10/6/23 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  The website is extremely to use and find items. I tried to find the open toe Sigvaris socks I always ordered and had to settle for closed toe. When they arrived, the socks were a different color than I like.

  Review of 11/4/23, following an experience of 10/9/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

  Flag

  Thank you for your feedback. We apologize to hear about the challenges you faced with our website and the color discrepancy in the socks you received. We want to assure you that we are continually working to enhance our website. Your specific feedback regarding difficulty in finding items is valuable and we will ensure it's communicated to the relevant team for further improvement. Regarding your order, our customer service team will reach out to you. Thank you for bringing these issues to our attention and we appreciate your understanding as we work to improve our services.

• 5 / 5

  

  Edit Flag

  Easy ordering. Good delivery. Product description is what it said it was.

  Review of 11/4/23, following an experience of 10/9/23 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Never received product.

  Review of 11/4/23, following an experience of 10/5/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

  Flag

  Thank you for your feedback. We apologize to hear that you never received the product you ordered. This is certainly not the experience we want our customers to have and we understand the frustration this may have caused. To address this matter, our customer service team will reach out to you. We appreciate you for bringing this to our attention and we look forward to serving you better.

• 4 / 5

  

  Edit Flag

  My vascular dr ordered the wrap with undersock to help heal leg ulcers. I continued to use the undersocks after I no longer needed the wrap as I found them very comfortable. They lasted over a year then when one of my big toes finally wore through I ordered just the undersocks for mild compression. I’m pleased with the comfort of the compression level & especially the length, but was disappointed that these do not have the reinforced heel & toe as the others did. So I’m not expecting them to last as long as the prev ones did before the toe wears through.

  Review of 11/4/23, following an experience of 10/5/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good products

  Review of 11/4/23, following an experience of 10/9/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I found exactly what I was needing. Checkout was easy and shipping was quick.

  Review of 11/4/23, following an experience of 10/6/23 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  This was a repeat order of socks to replace those I bought last year. I could find my size and brand easily.

  Review of 11/4/23, following an experience of 10/9/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  GREAT BUT NEED A SUNTAN SHADE,

  Review of 11/4/23, following an experience of 10/6/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  There was an error in my order and IMMEDIATELY it was corrected and i received the missing item!

  Review of 11/4/23, following an experience of 10/3/23 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Well after wearing them for about two times the rim on the compression stocking started to unravel. I was upset about that. We pay good hard working $$ for those and their not cheap.

  Review of 11/4/23, following an experience of 10/8/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

  Flag

  Thank you for your feedback. We apologize to hear about the issue with the unraveling rim on your compression stocking. Quality concerns like this are certainly not what we aim for and we understand your frustration. To address this matter, our customer service team will reach out to you. We appreciate you for bringing this to our attention and look forward to serving you better.

• 4 / 5

  

  Edit Flag

  Wish they were a bit longer, but otherwise a good product. Leave a very natural appearance.

  Review of 11/4/23, following an experience of 10/6/23 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  These were bought for my patient and she is pleased

  Review of 11/4/23, following an experience of 10/7/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Delivery was fast and accurate, customer service kept me informed as to a backorder and delay. Excellent!

  Review of 11/4/23, following an experience of 10/6/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

  Flag

  We're delighted to hear that your delivery experience was fast and accurate, and that our customer service team kept you well-informed about backorders and delays. Providing excellent service and keeping customers informed are top priorities, and we're glad to hear we met your expectations. We appreciate your business and look forward to serving you again.

• 1 / 5

  

  Edit Flag

  A horrible experience from start to finish...you people ought to be ashamed of yourself for the way you treated me and performed. I will never do business with you ever again nor will I recommend you to anyone.

  Review of 11/4/23, following an experience of 10/7/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

  Flag

  We appreciate your honest feedback and we're truly sorry to hear that you had such a negative experience with us. Customer satisfaction is of utmost importance to us and it's disheartening to hear that we fell short of your expectations. This is not the level of service we aim to provide and we are actively working to address and improve our processes to prevent such occurrences in the future. We appreciate you for bringing this to our attention and we look forward to having another opportunity to serve you better.

• 5 / 5

  

  Edit Flag

  I already sent this review!

  Review of 11/4/23, following an experience of 10/9/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Knowledgeable staff that goes out of its way to be sure the customer is happy

  Review of 11/4/23, following an experience of 10/2/23 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  Website is extremely hard to use. I wanted the open toe which I’ve always purchased but I couldn’t find them. So I had to order closed toe and the color is different than what I purchased in the past.

  Review of 11/4/23, following an experience of 10/9/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by compressionstore.com

  

  Flag

  Thank you for your feedback. We apologize to hear about the challenges you faced with our website and the color discrepancy in the socks you received. We want to assure you that we are continually working to enhance our website. Your specific feedback regarding difficulty in finding items is valuable and we will ensure it's communicated to the relevant team for further improvement. Regarding your order, our customer service team will reach out to you. Thank you for bringing these issues to our attention and we appreciate your understanding as we work to improve our services.

• 5 / 5

  

  Edit Flag

  easy

  Review of 11/4/23, following an experience of 10/9/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I ordered the wrong size and contacted customer services immediately. They quickly responded with instructions on how to reorder another size and return my order - it was so smooth and easy. Love my new pair and they are top quality and fit perfectly. I would definitely order another pair when needed. April

  Review of 11/4/23, following an experience of 10/1/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good prodiuct which I use.

  Review of 11/4/23, following an experience of 9/18/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service

  Review of 11/4/23, following an experience of 9/25/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to navigate the site, Excellent product

  Review of 11/4/23, following an experience of 9/30/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  It was easy to find the product I wanted on the web site. The delivery was prompt. This is a product that I have purchased previously from the seller and that I consider excellent. I have received excellent customer service from the seller.

  Review of 11/4/23, following an experience of 10/1/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  These socks are the best I've ever used. They fit well, comfortable and suitable for casual or dressy trous

  Review of 11/4/23, following an experience of 10/2/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fit perfectly and are easy to put on.

  Review of 11/4/23, following an experience of 9/30/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Saw what I needed. Ordered it. Received it.

  Review of 11/4/23, following an experience of 10/1/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  n/c

  Review of 11/2/23, following an experience of 10/4/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great product, I've used them for years.

  Review of 11/2/23, following an experience of 10/1/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good variety fast delivery.

  Review of 11/2/23, following an experience of 10/3/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Delivery was fast and items were packaged well. Great fit & length (I ordered petite, I'm 5'). Very comfortable and they do not slide down.

  Review of 11/2/23, following an experience of 10/3/23 by A A. *

  *Pseudonymized data at the request of the author

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