Customer reviews for brightlifedirect.com

Customer reviews

• 5 / 5

  

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  They had just what I was looking for

  Review of 6/25/23, following an experience of 5/29/23 by A A. *

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• 5 / 5

  

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  I was very satisfied with the whole experience.

  Review of 6/25/23, following an experience of 6/4/23 by A A. *

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• 5 / 5

  

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  Easy exchange. Good company to buy from

  Review of 6/25/23, following an experience of 5/27/23 by A A. *

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• 5 / 5

  

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  Couldn’t find my compression socks anywhere in the size I need but they had it!! I am glad I found this website!

  Review of 6/25/23, following an experience of 5/28/23 by A A. *

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• 5 / 5

  

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  Solaris ExoSoft Glove: The glove was very nice, fit well and true to the sizing suggested. I have swelling in my hand and arm so the band on this glove was small and tight. The band cut into my arm. I need a looser fit and wider band on my glove. The staff at Brightlife was amazing and made the return and exchange easy. Everyone is very knowledgeable at BrightLife and professional. I found a great glove; actually two, with their assistance to replace the ExoSoft.

  Review of 6/25/23, following an experience of 6/1/23 by A A. *

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• 5 / 5

  

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  I like the sheer look on my legs. The fit is perfect.

  Review of 6/25/23, following an experience of 5/30/23 by A A. *

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• 3 / 5

  

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  The site is easy to navigate , however there are issues with the product I like to talk about that seem to be excluded here. The survey is too general and at least to me, rather worthless. I’ve been shopping with you since the 90s. The products I’ve received have been the same brand but for the last couple of years have been less supportive than the original ones. As a test on my last order, I purchased a smaller size and these seem to work better but are not as long. I always purchase in multiples and now have a bunch of support hose that are too big. Their also unopened, would I be able to exchange them for medium?

  Review of 6/25/23, following an experience of 6/1/23 by A A. *

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• 5 / 5

  

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  love them they hold up less expensive then even the doctor

  Review of 6/25/23, following an experience of 5/30/23 by A A. *

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• 5 / 5

  

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  They are my go-to for all hosiery and sock needs

  Review of 6/25/23, following an experience of 6/4/23 by A A. *

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• 4 / 5

  

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  Fit well! Very happy with the socks.

  Review of 6/25/23, following an experience of 6/5/23 by A A. *

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• 5 / 5

  

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  the website is easy to use. everything I order fits great. delivery is fast

  Review of 6/25/23, following an experience of 6/4/23 by A A. *

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• 5 / 5

  

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  The staff member was very helpful. Knew exactly how to solve my issue. Was kind and made me feel supported in solving the issue. Thank you to the staff member. She was an excellent representative of the Company.

  Review of 6/25/23, following an experience of 6/5/23 by A A. *

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• 5 / 5

  

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  Clear communications, prompt action. Thank you, thank you.

  Review of 6/23/23, following an experience of 5/31/23 by A A. *

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• 3 / 5

  

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  Ho hum.

  Review of 6/23/23, following an experience of 5/30/23 by A A. *

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• 5 / 5

  

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  Excellent product at a good price. Very friendly employees. Quick shipping. Always satisfied.

  Review of 6/23/23, following an experience of 5/27/23 by A A. *

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• 5 / 5

  

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  They were great. They took back my 3 gauntlets and exchanged them for 3 larger ones, with no shipping costs!

  Review of 6/23/23, following an experience of 5/31/23 by A A. *

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• 5 / 5

  

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  Excellent compression socks, quick delivery and great price

  Review of 6/23/23, following an experience of 6/1/23 by A A. *

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• 5 / 5

  

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  Items were as described. Good quality.

  Review of 6/23/23, following an experience of 5/27/23 by A A. *

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• 5 / 5

  

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  I was completely satisfied with the product!

  Review of 6/23/23, following an experience of 6/1/23 by A A. *

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• 3 / 5

  

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  Great prices for the most part - wish insurance would cover something anything- like that you can use shop pay and make monthly payments. However each time I order I always seem to get a message that items are on back order and shipping takes forever- another problem is when using mobile app (which I do as I have no home internet) I can use my reward points- no option- always have to contact customer service AFTER I have paid full price to then wait up to 10 business days for my refund- love the rewards though good incentive to keep shopping from them - return policy amazing - have been using this site for over a year now

  Review of 6/23/23, following an experience of 5/27/23 by A A. *

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  Answer by brightlifedirect.com

  

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  Wow, we really appreciate this in-depth feedback. You've highlighted some super valuable points for us. We're thrilled you find our prices and our Shop Pay option helpful, and it's wonderful to hear that you're making good use of the rewards system. However, we totally understand the frustration with backorders and slower shipping times. We're working to streamline our processes to get your much-needed items to you faster. And, of course, it shouldn't be a hassle to redeem your hard-earned rewards! We hear you loud and clear about the mobile app, and we'll be looking into how we can enhance that experience. Thank you for your patience and your loyalty. We look forward to continuing to serve you.

• 5 / 5

  

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  This was not my first purchase of the 20-30mmhg toe caps. I have always received great service from BrightLife.

  Review of 6/23/23, following an experience of 5/31/23 by A A. *

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• 5 / 5

  

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  had problem ordering online and called customer service...lady took right care of me and had the items in hand in 4 days

  Review of 6/23/23, following an experience of 6/1/23 by A A. *

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  Answer by brightlifedirect.com

  

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  So happy to hear that our customer service team was able to step in and make your shopping experience smoother! Your kind words have given us an extra boost today. Remember, we're just a phone call away anytime you need us.

• 5 / 5

  

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  Good quality and service.

  Review of 6/23/23, following an experience of 6/1/23 by A A. *

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• 5 / 5

  

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  pleasant people to speak to and great advice

  Review of 6/23/23, following an experience of 5/26/23 by A A. *

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• 5 / 5

  

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  First time trying open toe style … both my toes and my legs are happy!

  Review of 6/23/23, following an experience of 5/26/23 by A A. *

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• 5 / 5

  

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  Excellent selection, much better than Amazon. Easy to navigate. Good prices. Fast shipping.

  Review of 6/23/23, following an experience of 5/25/23 by A A. *

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  Answer by brightlifedirect.com

  

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  Wow, what a compliment! We're thrilled to hear you found our selection better than Amazon's. We're continuously striving to provide an easy-to-navigate site, competitive prices, and fast shipping. Your feedback tells us we're on the right track! Thank you for your kind words and we look forward to serving you again in the future.

• 5 / 5

  

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  Completely excellent; they always are!

  Review of 6/16/23, following an experience of 5/24/23 by A A. *

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• 5 / 5

  

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  Great customer service, hit some special discounts for my order, received delivery before faster than a speeding bullet. Very happy!!!

  Review of 6/16/23, following an experience of 5/30/23 by A A. *

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  Answer by brightlifedirect.com

  

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  Your kind words have us grinning from ear to ear! Super happy to know our service and speedy delivery hit the spot. Looks like you found our special discounts too - bonus! Here's to more great experiences ahead.

• 5 / 5

  

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  Product and service we’re exactly as promised. Will not hesitate to use this business again. Thanks

  Review of 6/16/23, following an experience of 5/29/23 by A A. *

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• 5 / 5

  

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  Shipment is prompt and compression stockings are of high quality.

  Review of 6/15/23, following an experience of 5/29/23 by A A. *

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• 5 / 5

  

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  Knee socks are easy to put on my son. Due to my arthritis in my hands I can't put those old style socks on him. They keep the fluid down in his legs/feet as needed and they are comfortable on him.

  Review of 6/15/23, following an experience of 5/30/23 by A A. *

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  Answer by brightlifedirect.com

  

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  Reading your message really warmed our hearts. It's terrific to hear how our knee socks are making a positive difference for both you and your son. They're designed exactly for this - to provide comfort, ease, and help manage fluid buildup. Thanks for sharing your experience with us!

• 5 / 5

  

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  Superior customer service, excellent price, excellent support stockings. Highly recommend.

  Review of 6/15/23, following an experience of 5/30/23 by A A. *

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• 5 / 5

  

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  Items were on backorder but received before needed to use new supply !! Prices are getting to be absurd even when on sale. I get a twofer since I only wear on one leg. I will need to wear these for the rest of my life so good to have a dependable supplier.

  Review of 6/15/23, following an experience of 5/24/23 by A A. *

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  Answer by brightlifedirect.com

  

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  We're glad your backordered items arrived on time! Thanks for sticking with us through thick and thin. We know that prices can be a pinch point, especially when you're a lifer in the compression sock game. We're committed to finding ways to ease that pressure while still delivering the quality you rely on. It’s customers like you who make our job worthwhile. We appreciate your continued trust in us!

  Answer by A A

  

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  Thanks for the reply and kind note. It would be wonderful if the Sigvaris donning gloves would be the original green gloves. The blue ones are NOT the same. I know that is beyond your control, but maybe you can pass it on to them.

  Answer by brightlifedirect.com

  

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  Your insight on the Sigvaris gloves is noted, and we'll make sure your preference for the original green gloves is passed along to the Sigvaris team. Thank you for sharing with us!

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• 5 / 5

  

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  I found navigation on the site to be relatively easy, and I’m very happy with the product I received

  Review of 6/15/23, following an experience of 5/29/23 by A A. *

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• 4 / 5

  

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  delivery time took longer than identified, but I like the product.

  Review of 6/15/23, following an experience of 5/30/23 by A A. *

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• 5 / 5

  

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  Had a slight problem with my recent shipment. I contacted them & they made sure everything was squared away. They were great.

  Review of 6/14/23, following an experience of 5/29/23 by A A. *

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• 1 / 5

  

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  slow as Christmas! Reported it would be shipped by DHL then arrived 3 weeks later via US Post Office. No Direct that I can see. Disappointed.

  Review of 6/14/23, following an experience of 5/26/23 by A A. *

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  Answer by brightlifedirect.com

  

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  Thanks for reaching out. It sounds like our shipping speed wasn't up to snuff this time, and for that, I'm really sorry. We usually aim for Santa's sleigh-level speed, not 'slow as Christmas'. We're looking into what might have caused this delay. We value your feedback and are committed to making things better. Hang in there with us!

• 5 / 5

  

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  the order was good and the dispatch perfect.

  Review of 6/14/23, following an experience of 5/27/23 by A A. *

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• 5 / 5

  

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  Seriously, I have never dealt with a better company. Friendly, competent, quick, fix their errors quickly, Fix MY errors quickly. You should look no further for your compression needs. I have been with them since 2008.

  Review of 6/14/23, following an experience of 5/29/23 by A A. *

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  Answer by brightlifedirect.com

  

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  Your message brought smiles to our faces and warmth to our hearts. It's customers like you who remind us why we do what we do. We love being there for you, through mistakes and victories alike! Since 2008, you’ve been on this journey with us, and we can't express enough how grateful we are. You’re not just a customer, you’re part of our BrightLife family. Let's continue making strides in your compression needs together!

  Answer by A A

  

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  I truly mean it. I have never dealt with a better company.

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• 5 / 5

  

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  Easy to get hold of a knowledgeable person - good range of products at better pricing than our local hospital "med spa"

  Review of 6/14/23, following an experience of 5/28/23 by A A. *

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  Answer by brightlifedirect.com

  

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  Your feedback just brightened our day! We're delighted that you've found our team helpful and our product range and pricing satisfactory. Our aim is to provide quality service and value to our customers. Thank you for choosing us and we're here whenever you need assistance.

• 4 / 5

  

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  Great product. The only reason can't give it five stars is that the velcro patches are too small in size and should be at least another inch or two wider. This would allow a better grip

  Review of 6/14/23, following an experience of 5/26/23 by A A. *

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• 5 / 5

  

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  I have ordered my Medvine support hose from BrightLife for many years. They always give me a discount and my order comes right to the house. I need these support stockings very much. With out them I can hardly walk for the pain.

  Review of 6/14/23, following an experience of 5/28/23 by A A. *

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• 5 / 5

  

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  Awesome satisfaction with product and service. My new 20-30 Sigvaris knee highs are wonderful. No sliding with the silicon bands at the top. I have told many Friends about your product and service. I highly recommend Bright Life for their product and_SERVICE.

  Review of 6/14/23, following an experience of 5/26/23 by A A. *

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• 5 / 5

  

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  Brightlife is great! Their prices are great thier customer service is fantastic. I had some questions about certain socks and the gentleman that help he was not only knowledgeable about all the products he introduced me to other products and told me about the rewards program. When you are paying $30-90 for a pair of socks every little bit helps. Keep doing great things Brightlife!!

  Review of 6/14/23, following an experience of 5/26/23 by A A. *

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  Answer by brightlifedirect.com

  

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  Your fantastic feedback has us beaming over here at Brightlife! We're thrilled to hear you've had a great experience with our customer service and found our team knowledgeable and helpful. It's our pleasure to introduce you to new products and savings through our rewards program. We're committed to giving you the best experience possible, and your kind words inspire us to keep doing just that! Thank you!

• 5 / 5

  

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  Always fast shipping. Always great customer service. The Allegro brand fits my wife perfectly, does the job of compression very well for her and the price is much better than the other brands (though they have the others as well for those that prefer).

  Review of 6/14/23, following an experience of 5/27/23 by A A. *

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• 5 / 5

  

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  I've been looking through website after website trying to find socks that will fit my little feet and short legs. These socks fit perfectly and are comfortable. I love them and plan on purchasing more.

  Review of 6/14/23, following an experience of 5/29/23 by A A. *

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• 5 / 5

  

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  Delivery was timely, and the pricing on this item was significantly less than in the local medical supply store (for the identical item). Since my insurance doesn't cover these compression wraps, this is very helpful.

  Review of 6/14/23, following an experience of 5/26/23 by A A. *

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• 5 / 5

  

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  Very helpful people, and I needed a lot of help. The return policy is excellent, too. Periodically, just about everything goes on sale so, if it's possible to wait, one can get a better deal.

  Review of 6/14/23, following an experience of 5/27/23 by A A. *

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• 5 / 5

  

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  Great company! Great products! Great customer service!

  Review of 6/14/23, following an experience of 5/26/23 by A A. *

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• 5 / 5

  

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  Pleasant staff answering calls. Great product!

  Review of 6/14/23, following an experience of 5/26/23 by A A. *

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• 5 / 5

  

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  Nice price delivery and fit... Great product!! Thank you!!

  Review of 6/14/23, following an experience of 5/26/23 by A A. *

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• 5 / 5

  

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  The web site is easily navigated, coupons & earned points are easily factored in, Delivery was quick.

  Review of 6/14/23, following an experience of 5/28/23 by A A. *

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• 5 / 5

  

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  Outstanding selection of compression garments at very reasonable prices and excellent customer service.

  Review of 6/14/23, following an experience of 5/26/23 by A A. *

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• 4 / 5

  

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  BrightLife Direct is a well established company that offers a variety of products. I ordered thigh high light compression socks. This product was on back order, but it cleared quickly and we received the product in a very timely manner.

  Review of 6/14/23, following an experience of 5/27/23 by A A. *

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• 5 / 5

  

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  Quick service, great product

  Review of 6/14/23, following an experience of 5/25/23 by A A. *

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• 5 / 5

  

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  Love the socks. Better than the last ones I had. Love the silky texture and band at the top that keeps them up by my knees.

  Review of 6/14/23, following an experience of 5/25/23 by A A. *

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• 5 / 5

  

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  Able to use the online ordering with ease. Enjoyed having a sale to help contain the cost of compression stockings.

  Review of 6/14/23, following an experience of 5/23/23 by A A. *

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• 2 / 5

  

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  I’ve always ordered successfully, quickly, and easily by phone, twice a year, for about 16 years. This last time turned into a nightmare. When I asked the rep to pull up my last order, he said it was from six years ago. At they point I hung up and decided to try to order online. I clicked on the open toe option which I usually purchase and placed my order. About 10 days later I received my order only to see that it was closed toe. Texts to the company resulted in returning the stockings and 10 days later receiving the correct ones. I miss talking to a person. I’m sad for all the problems. You have a great product which I have to continue using. So I hope the next order will go better. But now I’m off of the six-month schedule I was using due to all the delays. I don’t like giving a bad review, and wasn’t going to say anything, but you kept sending emails asking , so here you are.

  Review of 6/14/23, following an experience of 5/18/23 by A A. *

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  Answer by brightlifedirect.com

  

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  Firstly, I want to apologize for the frustration and inconvenience you experienced on your last order. That's not the kind of experience we aim to provide, especially for someone who's been a loyal customer for 16 years like you. I'm sorry for the confusion and mix-up. Your feedback is crucial to us in improving our service and ensuring this doesn't happen again. I hope we can make it up to you on your next order and provide the easy, successful service you've come to expect from us over the years. We appreciate your honesty and your continued trust in our products. We're committed to making things right for you.

• 5 / 5

  

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  I have been with Brightlife for years and I am very satisfied in all aspects, the quality, fast delivery, caring kindness for the customers. Thank you!

  Review of 6/14/23, following an experience of 5/22/23 by A A. *

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• 5 / 5

  

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  Very good!

  Review of 6/14/23, following an experience of 5/25/23 by A A. *

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• 4 / 5

  

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  They are pricey but they are very comfortable. The gripping on these thigh highs don’t irritate my skin like the cheaper thigh highs do.

  Review of 6/14/23, following an experience of 5/20/23 by A A. *

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• 5 / 5

  

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  Very satified

  Review of 6/14/23, following an experience of 5/24/23 by A A. *

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• 5 / 5

  

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  BrightLife website is easy to use. The product I chose was delivered in a timely manner, and is as described on the website. The stockings I ordered and received are well made and the cost was a fair one.

  Review of 6/14/23, following an experience of 5/18/23 by A A. *

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• 5 / 5

  

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  It was very easy to order

  Review of 6/14/23, following an experience of 5/21/23 by A A. *

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• 5 / 5

  

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  The navigation was tricky due to not having a section for just leg wraps, however, the delivery and products are spit on

  Review of 6/14/23, following an experience of 5/23/23 by A A. *

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• 5 / 5

  

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  I was concerned because I hadn't received an order I placed 3 weeks ago so I texted and received extreme ly prompt response. Any time I have had a question or concern the customer service department takes care of it quickly and efficiently! Very pleased with their service for many years thst I have been a customer!

  Review of 6/14/23, following an experience of 5/19/23 by A A. *

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  Answer by brightlifedirect.com

  

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  Your kind words have really made our day! We're so glad to hear that our customer service team was able to resolve your concerns promptly. Our aim is to always be here for you, answering your questions and addressing any concerns efficiently. Thank you for your loyalty over the years, it's customers like you that make all our efforts worthwhile!

• 5 / 5

  

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  Had my previous orders listed so only had to make a call.Thank you

  Review of 6/14/23, following an experience of 5/19/23 by A A. *

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• 4 / 5

  

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  Very comfortable made my leg feel good

  Review of 6/14/23, following an experience of 5/24/23 by A A. *

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• 5 / 5

  

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  Excellent service, delivery, and stockings.

  Review of 6/14/23, following an experience of 5/19/23 by A A. *

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• 5 / 5

  

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  Everything was professional and perfect

  Review of 6/14/23, following an experience of 5/25/23 by A A. *

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• 5 / 5

  

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  always able to find the stocking that works for me every time!!!

  Review of 6/14/23, following an experience of 5/22/23 by A A. *

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• 5 / 5

  

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  I would recommend BrightLife to anyone needing these products. I do wish the descriptions of the products were easier to understand and that dhe products were less expensive. I would like to have more hose, but I honestly can't afford more at this time. I would also like to be able to purchase navy support knee highs, but they are not available. I would advise anyone who is purchasing BirghtLife items to measure before purchasing. I do like the items that I have purchased from BrightLife, especially the open toed items.

  Review of 6/14/23, following an experience of 5/25/23 by A A. *

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• 4 / 5

  

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  Review of 6/14/23, following an experience of 5/18/23 by A A. *

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• 4 / 5

  

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  Product was as advertised and shipped on time.

  Review of 6/14/23, following an experience of 5/22/23 by A A. *

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• 5 / 5

  

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  Great product and prices.

  Review of 6/14/23, following an experience of 5/24/23 by A A. *

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• 5 / 5

  

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  Excellent, prompt service. Always great customer relations when I need to call them.

  Review of 6/14/23, following an experience of 5/24/23 by A A. *

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• 5 / 5

  

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  Long time customer. Recent order of milk socks came quickly as usual. My comfort is that if I have any problem with the product, BrightLife will resolve the issue.

  Review of 6/14/23, following an experience of 5/25/23 by A A. *

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• 5 / 5

  

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  Site navigation very good, telephone service excellent, online help was excellent. Louise C.

  Review of 6/14/23, following an experience of 5/25/23 by A A. *

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• 5 / 5

  

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  Very satisfied with my purchase- and it arrived quickly.

  Review of 6/14/23, following an experience of 5/25/23 by A A. *

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• 1 / 5

  

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  It is very hard to order online on your site. The last time I went to my previous order and there's to reorder from there. It would not put it in the cart. Just overall it is always difficult to order from you all. I have thought of trying to find another company. It is also very difficult to apply any discount dollars I have coming. The whole thing could be greatly improved on.

  Review of 6/14/23, following an experience of 5/25/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  I'm really sorry to hear about the difficulties you've been having with our website. We want your online shopping experience to be as smooth and easy as possible, and it sounds like we've fallen short of that goal. Your feedback is super important to us and we're going to look into the issues you've mentioned right away. We'll reach out to you directly to assist with your order and applying your discount. We truly value your business and hope we can turn this around for you.

• 5 / 5

  

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  The site is easy to use and their products are great!

  Review of 6/14/23, following an experience of 5/24/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good company to do business with. They want their customers to be happy with their purchases and, if necessary, will exchange or refund easily.

  Review of 6/14/23, following an experience of 5/22/23 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  they are easier to get on than the previous

  Review of 6/14/23, following an experience of 5/25/23 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  All ok but , sort of because , you need larger sizes. And one time I specified open toe and received closed toe

  Review of 6/14/23, following an experience of 5/24/23 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Service is down more often than the DSL was and during the day is slows to a crawl on my mobile device.

  Review of 6/14/23, following an experience of 5/24/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  I'm really sorry to hear about the issues you've been experiencing with our service, especially on your mobile device. We understand how frustrating slow and inconsistent service can be and we appreciate your patience as we work to improve. Your feedback is vital to us, and we'll be using it to help identify the areas where we need to improve. Thank you for bringing this to our attention.

• 5 / 5

  

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  Ordering was easy. Received product in a timely manner.

  Review of 6/14/23, following an experience of 5/23/23 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  The site is easy to use. The overall checkout was fine. The delivery was not good this time. I have ordered before, and received the orders within 5 days. This time, it took almost two weeks from the time I placed the order. I don't think it was their fault directly, however they are responsible from startt o finish.

  Review of 6/14/23, following an experience of 5/22/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  We're pleased to hear that you found our site easy to use and had a smooth checkout process. However, I'm sorry to hear about the delay in your delivery this time around. Even though the issue might have been out of our immediate control, we do take full responsibility for the overall experience. We're working on improving our delivery times, and your feedback will be instrumental in these efforts. Thanks for your patience and understanding.

• 4 / 5

  

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  I am just learning to wear the hose..

  Review of 6/14/23, following an experience of 5/20/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  My compression socks arrived in a timely manner and were exactly as described.

  Review of 6/14/23, following an experience of 5/23/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have been using this company’s products for years and am , as always, very satisfied!

  Review of 6/14/23, following an experience of 5/22/23 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I ordered 3 pair of one item and I received 2 pairs as ordered and the third pair received was not the same item.

  Review of 6/14/23, following an experience of 5/23/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  I'm sorry to hear about the mix-up with your order. We'll reach out directly to correct this issue. We appreciate your understanding and patience.

• 5 / 5

  

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  I have been very satisfied with the service I have received from Brightlife. My items have been received very timely. The prices are reasonable or less than other computers.

  Review of 6/14/23, following an experience of 5/23/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I placed my order by phone. The lady representative was very kind and helpful. My order arrived very quickly. I’m pleased with my items as always!

  Review of 6/14/23, following an experience of 5/24/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have made several purchases from Brightlife Direct. My experiences when ordering online has been great..very easy for an 80 year old senior, who is NOT computer savvy! All my purchases were from the Mediven line (recommended by my Doctor) and they have exceeded my expectations. I finally have compression hose that fit me perfectly! I have, and will continue recommending Britelife Direct.

  Review of 6/14/23, following an experience of 5/23/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The items ordered were just as expected. The order was received in a timely manner.

  Review of 6/14/23, following an experience of 5/24/23 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This company was prompt and courteous and took care of both an order and a return in a timely manner.

  Review of 6/14/23, following an experience of 5/25/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  Hearing your positive feedback just put a big smile on our faces! We're thrilled to know we hit the mark with your order and return process. We're here to make your experience as seamless as possible, every time. Looking forward to assisting you again!

• 5 / 5

  

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  I enjoy the lighter weight of this pair of stockings.

  Review of 6/14/23, following an experience of 5/22/23 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  ordered and were out of stock had to wait they are on the way

  Review of 6/14/23, following an experience of 5/25/23 by A A. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

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  Thank you for your patience! I'm sorry for the wait you've had on your order due to the stock situation. It's not the experience we aim to give. We're working hard to get your items to you as quickly as possible. Hang in there, they're on the way!

• 5 / 5

  

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  My wife spoke to someone on the phone to ask questions and order. The person was very helpful, and she received the stockings as ordered.

  Review of 6/14/23, following an experience of 5/23/23 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Navigation of the site is fine except for returns which is a bit confusing. Also with shipping charged both ways it’s expensive to return an item. Customer service has been excellent and I would buy from Brightlife again.

  Review of 6/14/23, following an experience of 5/18/23 by A A. *

  *Pseudonymized data at the request of the author

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