Customer reviews for brightlifedirect.com

Customer reviews

• 5 / 5

  

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  Good rewards program and prices; great service. Been a costumer for many years.

  Review of 10/23/24, following an experience of 9/30/24 by ELKE K.

• 5 / 5

  

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  My husband has a latex allergy and these knee high socks have been a blessing! The site was easy to navigate and we received our order within a very short time. I would highly recommend this site.

  Review of 10/23/24, following an experience of 9/29/24 by CYNTHIA B.

• 5 / 5

  

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  I’ve had multiple vein repairs due to accidents during Covid 19 lockdowns and couldn’t be seen right away. Thanks to a vein surgeon he was able to save me from poor circulation and blood clots. He also recommended your company to wear the support I needed on my legs for circulation. I’ve been wearing your product for 5 years and I’m doing great. I will continue to wear them because they are comfortable to wear as well. Thank you for your service. Your product along with my doctor saved my circulation problems due to my accidents.

  Review of 10/23/24, following an experience of 9/30/24 by KATHRYN C.

• 4 / 5

  

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  took long to receive

  Review of 10/23/24, following an experience of 9/27/24 by RUTH A.

• 5 / 5

  

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  This website is easy to navigate and I really like their products. They also have excellent customer service.

  Review of 10/23/24, following an experience of 9/30/24 by CAROLYN C.

• 4 / 5

  

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  I have been purchasing my support hose and socks from BrightLife for several years. I am very pleased with the quality, fit, color selection, and durability.

  Review of 10/23/24, following an experience of 9/30/24 by CAROL N.

• 5 / 5

  

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  Brightlife’s website is very easy to navigate and the products are well described with customer reviews. Orders are placed within a day and shipped. Shipping speed not the greatest but not bad, usually a week, sometimes a day or so sooner. Quality and return process are stellar. Customer service is the best.

  Review of 10/23/24, following an experience of 9/27/24 by ANN B.

• 5 / 5

  

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  Website easy to navigate. Superior Products and Great Customer Service

  Review of 10/23/24, following an experience of 9/27/24 by ROBERT S.

• 1 / 5

  

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  You didn’t correct my gift order

  Review of 10/17/24, following an experience of 10/15/24 by CHRISTINE A M.

  Answer by brightlifedirect.com

  

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  We're really sorry to hear that your gift order didn’t get corrected. That’s definitely frustrating! We appreciate you for bringing this to our attention as this will help us improve.

• 5 / 5

  

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  I love dealing with BrightLife. They let me know when they have sales and make it easy to order exactly what I want. They remember my previous orders to make re-ordering even easier. They ship right away and let me know when my order is coming

  Review of 10/17/24, following an experience of 10/14/24 by CHARLOTTE B.

• 4 / 5

  

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  I was looking for a specific product which you had in stock. The site was easy to navigate and place my order.

  Review of 10/17/24, following an experience of 10/16/24 by MANUEL A.

• 4 / 5

  

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  easy to order online.

  Review of 10/17/24, following an experience of 10/14/24 by JOE K.

• 2 / 5

  

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  Haven’t received yer

  Review of 10/17/24, following an experience of 10/9/24 by JEAN T.

  Answer by brightlifedirect.com

  

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  Thanks for keeping us in the loop! We understand how frustrating it is to be waiting for an order. We'll have a member of our customer service team check on the status for you and see what’s going on. We appreciate your patience, and we’ll get back to you with an update as soon as possible!

• 5 / 5

  

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  Great products and Excellent Customer Service. Recently had an issue which was resolved quickly and with a smile.

  Review of 10/17/24, following an experience of 10/9/24 by ROBERT S.

• 5 / 5

  

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  Great service

  Review of 10/17/24, following an experience of 10/13/24 by DIANE O.

• 5 / 5

  

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  Easy shipping. High quality products.

  Review of 10/17/24, following an experience of 10/11/24 by HEATHER B.

• 5 / 5

  

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  Fast shipping, efficient processing. Good price.

  Review of 10/17/24, following an experience of 10/8/24 by LINDA S.

• 5 / 5

  

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  I bought Juzo stockings, Buy 2 Get 1 free. The website was easy to navigate and find my product. Somewhat unclear how many to order to get 1 free. Do I order 2 or 3? It was clarified when I looked at my cart - 2.

  Review of 10/17/24, following an experience of 10/8/24 by PATRICIA T.

• 5 / 5

  

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  Good

  Review of 10/17/24, following an experience of 10/9/24 by LISA N.

• 5 / 5

  

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  Excellent selection of Juzo armsleeves & gauntlets. Accurate & fast. Like that I can choose alternate shipping options.

  Review of 10/17/24, following an experience of 10/7/24 by NANCY L.

• 5 / 5

  

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  Juzo armsleeves a great quality. BrightLife Direct delivers them efficiently!

  Review of 10/17/24, following an experience of 10/9/24 by KRISTINE H.

• 5 / 5

  

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  courtious, knowledgable, very helpful and efficient

  Review of 10/17/24, following an experience of 10/9/24 by SHARON L F.

• 5 / 5

  

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  Offers great variety of quality products. Reasonable prices. Very easy return experience.

  Review of 10/17/24, following an experience of 10/10/24 by CAROL M.

• 5 / 5

  

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  AGENT WAS INFORMATIVE AND POLITE

  Review of 10/17/24, following an experience of 10/14/24 by ARTHUR F.

• 5 / 5

  

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  OUTSTANDING customer service and product!!

  Review of 10/17/24, following an experience of 10/11/24 by ELAINE R.

• 5 / 5

  

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  I am a regular customer of Brightlife

  Review of 10/17/24, following an experience of 10/9/24 by JOHN M.

• 5 / 5

  

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  Liz was very helpful!!! Excellent service.

  Review of 10/17/24, following an experience of 10/8/24 by KAREN S.

• 3 / 5

  

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  Confusing options now. Once you choose the options you want size, length, top, calf; the choices you have should be presented with the 4 options clearly shown.

  Review of 10/17/24, following an experience of 10/13/24 by JANICE Z.

  Answer by brightlifedirect.com

  

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  Thanks for the feedback! We totally get how frustrating it can be when the options aren’t laid out clearly. We want the shopping process to be as easy as possible, so we’ll make sure your suggestion gets passed along to the team. Improving clarity in those steps sounds like a great way to make things smoother. If you need help picking the right options in the meantime, please don't hesitate to contact our customer service team—we’re happy to assist!

• 5 / 5

  

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  Large selection including my favorite, Mediven for Men Select.

  Review of 10/17/24, following an experience of 10/14/24 by BRAD B.

• 5 / 5

  

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  As always, very satisfied.

  Review of 10/17/24, following an experience of 10/4/24 by TERESA M.

• 4 / 5

  

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  ordering was easy

  Review of 10/17/24, following an experience of 9/27/24 by RUTH A.

• 5 / 5

  

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  Good quality

  Review of 10/17/24, following an experience of 9/30/24 by DONNA C.

• 5 / 5

  

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  BrightLife Direct always is available to help with questions on products, and to help decide what products fit my needs! Thanks!

  Review of 10/17/24, following an experience of 10/1/24 by ALLEN T.

• 5 / 5

  

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  Website easy to navigate, I can always quickly find what I want. Prices are good, great selection, and customer service is outstanding.

  Review of 10/17/24, following an experience of 10/7/24 by BRENDA F.

• 5 / 5

  

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  Good products. Easy to order online. Fast delivery.

  Review of 10/17/24, following an experience of 10/5/24 by CAROLYN T.

• 5 / 5

  

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  Excellent socks, great customer service and rewards program!

  Review of 10/17/24, following an experience of 10/6/24 by SUSAN G.

• 5 / 5

  

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  Excellent customer service. Received what was ordered in a timely fashion

  Review of 10/17/24, following an experience of 9/30/24 by TERRI G.

• 5 / 5

  

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  High quality and great fit!

  Review of 10/17/24, following an experience of 10/7/24 by RACHELLE M.

• 4 / 5

  

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  I have to return these XL comp. socks. They are too small. This is the 2nd time I have ordered and returned these socks. I told the clerk XL is too small!

  Review of 10/17/24, following an experience of 10/7/24 by HERB S.

• 5 / 5

  

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  These socks are by far the BEST SOCKS I’ve ever owned! The stay up without causing irregular compression areas! EXCELLENT!

  Review of 10/17/24, following an experience of 10/8/24 by T H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I had problems trying to order online and called. Worked out great. Order placed quickly and easily using my Rewards.

  Review of 10/17/24, following an experience of 10/8/24 by LEA W.

• 1 / 5

  

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  Very slow coming

  Review of 10/17/24, following an experience of 10/7/24 by JOHN D.

  Answer by brightlifedirect.com

  

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  Thanks for your patience! We know slow shipping can be frustrating. We're always looking for ways to improve, so we appreciate you sharing this with us!

  Answer by John D.

  

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  I probably was just a little Impatient, sorry

  Show exchanges Hide exchanges
• 1 / 5

  

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  Sorry, can't give you a good review, since I have not received them yet.

  Review of 10/17/24, following an experience of 10/8/24 by JOHN B.

  Answer by brightlifedirect.com

  

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  Thanks for the update! We totally understand—it's hard to review something you haven't received yet. If you need help tracking your order or want an update, please feel free to contact our customer service team. We’ll make sure it gets to you soon!

• 5 / 5

  

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  All of the BrightLife Direct employees are outstanding Sigvaris compression stockings are superior.

  Review of 10/17/24, following an experience of 10/4/24 by J W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very cordial speech from agent.What I loved the most when I called was that even though it had been several years since I last ordered, she rapidly told me what I last ordered which helped me order the exact same products. Glad to share this info! Allegro pantihose is great!Thank you!

  Review of 10/17/24, following an experience of 9/27/24 by TERRI W.

• 4 / 5

  

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  Pretty easy to use -I encountered a slight getting the product, but nothing major. The product arrived and I am happily using it. issue ordering

  Review of 10/17/24, following an experience of 9/27/24 by LOIS K W.

• 1 / 5

  

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  I ordered 9/28/2024, paid for expedited service to have my pantyhose by the time I flew to my nieces wedding. As of 6:30pm on 10/11/24 I still did not have them. Not happy.

  Review of 10/17/24, following an experience of 9/28/24 by GRETCHEN P.

  Answer by brightlifedirect.com

  

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  We totally understand how disappointing that must have been, especially with such an important event like your niece’s wedding. This is not the experience we want for you, especially after opting for expedited shipping. We’ll make sure our team looks into this to see what went wrong. We really appreciate your feedback, and your satisfaction means a lot to us!

• 1 / 5

  

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  Says item delivered but no product

  Review of 10/17/24, following an experience of 9/28/24 by COLIN A.

  Answer by brightlifedirect.com

  

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  That’s definitely concerning. We’ll notify our team to investigate the delivery issue and ensure you receive your order. We appreciate you for bringing this to our attention!

• 5 / 5

  

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  Easy ordering and prompt shipping.

  Review of 10/17/24, following an experience of 9/30/24 by TRACY H.

• 5 / 5

  

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  Excellent company to secure wonderful products for a fair price. Delivery has been reliably efficient.

  Review of 10/17/24, following an experience of 9/27/24 by GAIL R.

• 4 / 5

  

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  Easy ordering. The stockings come fairly quickly too.

  Review of 10/17/24, following an experience of 9/27/24 by PATRICIA F.

• 5 / 5

  

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  I called or text when ordering. Clerks were always very helpful. I have a hearing issue & the clerks were very understanding.i give them an excellent rating.

  Review of 10/17/24, following an experience of 9/27/24 by CAROLYN J M.

• 5 / 5

  

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  I love these stockings. I have short legs and could not find any that did not go over my knee. If I tried to wear them as a regular knee high they would roll and leave deep grooves in my skin. Brightlifedirect.com offers petite sizes. I will be ordering more because they fit me perfectly!

  Review of 10/17/24, following an experience of 9/25/24 by DIANNE G.

• 1 / 5

  

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  They were eleven inches longer than the l8-15 mmHg. Queen plus that fit perfect. Can not wear these. Wish I would have ordered the same one that fit.

  Review of 10/17/24, following an experience of 9/30/24 by DAVID W.

  Answer by brightlifedirect.com

  

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  We're sorry to hear the fit was off—especially when you found a style that worked so well for you before! It’s really important that you feel comfortable in your compression wear. Please note that we allow exchanges up to 90 days from the date of purchase. If you’d like to return your order for a different item, please feel free to contact our customer service team. Your satisfaction is our priority!

• 5 / 5

  

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  I have used this company for years and have always been satisfied with the quality of service as well as the merchandise.

  Review of 10/17/24, following an experience of 9/27/24 by L T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have been ordering from Bright Life Direct for several years. Always a prompt delivery. Their in house brand is excellent and very reasonably priced. They are my go to company for compression stockings!

  Review of 10/17/24, following an experience of 9/27/24 by KARYN H.

• 5 / 5

  

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  Easy to order.

  Review of 10/17/24, following an experience of 9/26/24 by LINDA O.

• 5 / 5

  

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  I had the best salesman ever. He called me back when my hose were back in stock. Assisted me in placing my order. Excellent service and I wish everyone was as caring as him. I can’t remember his name.😞

  Review of 10/17/24, following an experience of 9/24/24 by BECKY W.

• 5 / 5

  

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  I always buy Allegra. They are the best stockings out there

  Review of 10/17/24, following an experience of 9/24/24 by CHERLYN K.

• 4 / 5

  

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  Customer service was absolutely excellent. The number of promotional emails is absurd.

  Review of 10/17/24, following an experience of 9/24/24 by LINDA D.

• 5 / 5

  

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  Order arrived as primised

  Review of 10/17/24, following an experience of 9/24/24 by DORIS T.

• 2 / 5

  

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  Not to size. It was supposed to be a wide calf and wasn't.

  Review of 10/17/24, following an experience of 9/21/24 by JAMES S.

  Answer by brightlifedirect.com

  

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  We're really sorry to hear the fit wasn’t right—especially since you were expecting a wide calf. Your comfort is super important to us! We'll have a member of our customer service team reach out to you to help with an exchange. We appreciate you for bringing this to our attention as this will help us improve.

• 4 / 5

  

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  It was initially cancelled because they didn’t have my size. Then when I said I would need to return the other half of my order (lower leg) I was told they would look for it, I was offered a larger size which makes no sense. So I said no I would cancel the finally the right size was found ‘somewhere’. Because my order was cancelled I had to put my credit card info again. And through all this the representative must have called me at least 20 times in a day that I was trying to work. I know she was doing her best but the whole experience was extremely annoying.

  Review of 10/17/24, following an experience of 9/25/24 by R F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very customer oriented, supportive and kind. And the products are great.

  Review of 10/12/24, following an experience of 10/11/24 by JEAN L.

• 3 / 5

  

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  I couldn’t get through to customer service. I had a question about which size to buy on one item

  Review of 10/12/24, following an experience of 10/7/24 by BARBARA C.

  Answer by brightlifedirect.com

  

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  We're sorry to hear you had trouble reaching us—that’s definitely not the experience we want for you! We’d love to help you find the right size. We’ll make sure someone from our team reaches out to assist you ASAP.

• 5 / 5

  

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  They are very easy to deal with, great selection and fast shipping. The prices are also pretty fair, as they have many sales.

  Review of 10/12/24, following an experience of 10/9/24 by CINDY H.

• 5 / 5

  

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  The site is easy to navigate and I love the selection of Juzo armbands. They have a great band at the top and they stay in place all day, even when exercising. Shipping is very fast and the sales are amazing. I also like your rewards program. I have purchased from Brightlife Direct many times.

  Review of 10/12/24, following an experience of 10/8/24 by JEANNETTE P.

• 4 / 5

  

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  Haven’t received yet

  Review of 10/12/24, following an experience of 10/6/24 by JEAN T.

• 4 / 5

  

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  sometimes it is cheaper someplace else

  Review of 10/12/24, following an experience of 10/7/24 by WAYNE B.

• 5 / 5

  

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  excellent products, good prices and no delivery problems,you couldn't ask for more from a company. thank you

  Review of 10/12/24, following an experience of 10/9/24 by SUE T.

• 5 / 5

  

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  Great product lovely customer service

  Review of 10/12/24, following an experience of 10/9/24 by SHAR C.

• 5 / 5

  

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  I love Allegra

  Review of 10/12/24, following an experience of 10/9/24 by C K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The site is generally easy to use and intuitive, but I have had rewards drop off when setting up an order and then deciding not to proceed. I had to call to have the points added back by calling - which was done, just not considerate of my time.

  Review of 10/12/24, following an experience of 10/8/24 by D L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Always fast dependable service

  Review of 10/12/24, following an experience of 10/7/24 by ALLEN T.

• 5 / 5

  

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  I have worn these stockings for several years and I am very happy with the quality.

  Review of 10/12/24, following an experience of 10/7/24 by JUDY F.

• 5 / 5

  

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  In the 15 years I have been a customer I am pleased with the customer service, appreciate the email contacts for special sales, and am satisfied with my purchases. Delivery is always on time. I recommend Bright Life Direct in fact I have recommended them to others I know.

  Review of 10/12/24, following an experience of 10/8/24 by LINDA K.

• 5 / 5

  

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  I have been using their products for 17 years. Great people and so helpful since I messed up my order

  Review of 10/12/24, following an experience of 10/7/24 by MICHAEL K.

• 5 / 5

  

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  Excellent service handled everything perfectly

  Review of 10/12/24, following an experience of 10/9/24 by RICHARD L.

• 5 / 5

  

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  I like your website so I can order at my own "speed". I can order my regular supplies and I'm able to check for new products. Your products are good quality. Thank you for fast processing and shipping. Thank you!

  Review of 10/12/24, following an experience of 10/9/24 by PAT J.

• 5 / 5

  

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  Great products that my doctor’s office recommends. Good deals and fast shipping. Easy to place orders and they have the products I need.

  Review of 10/12/24, following an experience of 10/8/24 by JENNIFER R.

• 5 / 5

  

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  In stock what i want, prompt shipping, good price.

  Review of 10/12/24, following an experience of 10/9/24 by DONALD K.

• 4 / 5

  

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  I’m appreciate the ease of ordering, discount and quality of products

  Review of 10/12/24, following an experience of 10/8/24 by LINDA G.

• 5 / 5

  

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  I am always satisfied with the products and the quality of the the products I receive. I just wish they would get the cutimed mousse back.

  Review of 10/12/24, following an experience of 10/8/24 by MARY H.

• 5 / 5

  

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  excellent customer service

  Review of 10/12/24, following an experience of 10/10/24 by MARILYN C.

• 5 / 5

  

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  Know their stuff. Very efficient and helped me get the best deal.

  Review of 10/12/24, following an experience of 10/7/24 by CHUCK L.

• 5 / 5

  

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  I am happy to give a five star rating. I love your product from allegro which are the sheer knee highs that I use. It is a good product for a fair price from people who are very courteous when speaking on the phone. I always receive thru regular shipping the product within 4-5 days. What more could I ask for?

  Review of 10/12/24, following an experience of 10/8/24 by DELORES T.

• 5 / 5

  

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  I got to speak to a live representative, very kind, helpful and efficient. THANK YOUAs of Sun am I have not received my package yet.

  Review of 10/12/24, following an experience of 10/2/24 by DONNA L.

• 5 / 5

  

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  Excellent service, money-back returns, rewards program, and sales!

  Review of 10/12/24, following an experience of 10/4/24 by DEBORAH C.

• 5 / 5

  

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  Great service, and great promotions and offers.

  Review of 10/12/24, following an experience of 10/7/24 by HELANI C.

• 5 / 5

  

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  Slow delivery.

  Review of 10/12/24, following an experience of 10/2/24 by EDWARD S.

• 5 / 5

  

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  I have used the socks and they work great. So far no complain.

  Review of 10/12/24, following an experience of 10/7/24 by MUHAMMAD M.

• 5 / 5

  

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  Lovely socks! They have made a huge difference during my third trimester of pregnancy. My feet are visibly less swollen and I am in less pain. They are shipped from the USA to the UK and the shipping was the only negative. It’s a little pricey but they arrived and I am a happy customer!

  Review of 10/12/24, following an experience of 9/24/24 by DANIELLE B.

• 5 / 5

  

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  Responsive and caring!!

  Review of 10/12/24, following an experience of 10/7/24 by KIM C.

• 5 / 5

  

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  This was such a positive experience. The wraps fit perfectly! The time from placing the order to when they arrived was very reasonable and I greatly appreciated the quick turn around.

  Review of 10/12/24, following an experience of 9/30/24 by JANICE P.

• 5 / 5

  

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  I have purchased Jobst Sensifoot Knee High socks for over 20 years. Excellent product. This sale of $10 per pair; buy 3 pair and get 1 pair free, is the best sale i recall.

  Review of 10/12/24, following an experience of 9/27/24 by ARMAN C.

• 4 / 5

  

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  The site was easy to navigate and had a nice variety of compression stockings. The pair I ordered fit well and did the job of removing fluid from my legs following surgery. The comfort of the stockings is borderline in terms of feel—they feel itchy like wool next to my skin and left a little irritation. Better than Truform, which felt really rough, but not as smooth on the inside as Marena, which unfortunately didn't offer thigh high stockings..

  Review of 10/12/24, following an experience of 9/28/24 by MEREDITH N.

• 5 / 5

  

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  Excellent selection and quality.

  Review of 10/12/24, following an experience of 9/25/24 by CLARE L.

• 5 / 5

  

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  The night compression garment is perfect and does it's job well. I am impressed!

  Review of 10/12/24, following an experience of 9/25/24 by DIXIE C.

• 5 / 5

  

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  Excellent product and service.

  Review of 10/12/24, following an experience of 9/30/24 by MONTE C.

• 5 / 5

  

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  The service was quick and very good.

  Review of 10/12/24, following an experience of 9/26/24 by JOAN S.

Reviews displayed in chronological order