Customer reviews for brightlifedirect.com

Customer reviews

• 5 / 5

  

  Edit Flag

  Professional and efficient. Good communication. Will buy again.

  Review of 1/18/25, following an experience of 1/2/25 by BRUCE S.

• 5 / 5

  

  Edit Flag

  Site very user friendly. Very easy to navigate.

  Review of 1/18/25, following an experience of 12/28/24 by DUANE F.

• 5 / 5

  

  Edit Flag

  Very satisfied with your product. Delivery was very fast.

  Review of 1/18/25, following an experience of 12/30/24 by ROBERT C.

• 5 / 5

  

  Edit Flag

  It’s always a pleasure to order from Brightlife Direct. I have recommended them to many in my lipedema groups. They offer a wide range of brands, sizes and if you need customer service it is excellent!! Shipping is fast and reliable.

  Review of 1/18/25, following an experience of 12/31/24 by TIFFANY B.

• 5 / 5

  

  Edit Flag

  The j u z o thigh high support stockings. Fit well, are soft and supportive.

  Review of 1/18/25, following an experience of 12/26/24 by D M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I call and they have all my information on what size my mother wears and I just let them know what kind and color and I’m good to go. I have never used the website just by phone but their customer service is amazing!!! I wish all company’s did business like this one.

  Review of 1/18/25, following an experience of 12/23/24 by BEV W.

• 3 / 5

  

  Edit Flag

  Slow shipping

  Review of 1/18/25, following an experience of 12/23/24 by JANE G.

  Answer by brightlifedirect.com

  

  Flag

  Thanks for letting us know about the shipping—waiting longer than expected can definitely be frustrating. We’re always looking for ways to speed things up, so your feedback is super helpful. We appreciate you sticking with us and hope your next experience is much smoother!

• 5 / 5

  

  Edit Flag

  I like BrightLife very much especially Allegro compression stockings which are great.

  Review of 1/18/25, following an experience of 12/24/24 by LAURI S.

• 3 / 5

  

  Edit Flag

  I have ordered and used a Juzo armband from BrightLife for about 5-7 years. These armbands are easy to get on and they wash up great. I do have issues with their website, however. I used to be able to look up a previous order and click on a reorder button and the item came up in my cart. It was great. Now I have trouble locating my item. I search under the item no. In the description and it doesn’t even come up. I also have trouble locating my points and un-using them if I change my mind. Website used to be awesome.

  Review of 1/18/25, following an experience of 12/26/24 by DIANE S.

  Answer by brightlifedirect.com

  

  Flag

  Thank you for sharing your experience! Your feedback about the website is really valuable. It’s frustrating when things that used to be easy, like reordering or managing points, become a challenge. We hear you on that. We’ll make sure your concerns are shared with our team so we can work on making the site more user-friendly again. If you need help finding your items or managing your points in the meantime, our customer service team would be happy to assist! Thanks for sticking with us and for helping us improve.

• 4 / 5

  

  Edit Flag

  They would not give me payments in 3 parts although I have been buying from Brightlife for years. It’s because my credit is locked because I was hacked several years ago. My drug prescription gives me payments in 3 months. Your doing this has left a bad taste in my mouth.

  Review of 1/18/25, following an experience of 12/26/24 by D N. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great compression socks and fast shipping.

  Review of 1/18/25, following an experience of 12/26/24 by WILLIAM M.

• 1 / 5

  

  Edit Flag

  I was contacted that the item I ordered was no longer available AFTER I was charged. It happened to fall at the end of my billing cycle so I will not see a refund till my next statement. I don’t thing you should charge someone for something you don’t have. Take the item off the website if you don’t have it. Poor business practices.

  Review of 1/18/25, following an experience of 12/26/24 by JAN W.

  Answer by brightlifedirect.com

  

  Flag

  We totally understand why this situation would be frustrating. Thanks for sharing your experience—it really helps us improve. You're absolutely right; charging for an item that isn’t available is not ideal, and we should do better at keeping our inventory updated to prevent this kind of inconvenience. We’ll also make sure your feedback gets passed along so we can avoid situations like this in the future. Thanks for sticking with us!

• 1 / 5

  

  Edit Flag

  The site was easy to use as usual. I receive my order an ample time, but…… the quality of the stockings are not the same. I have been using them for the past 15 years and I have never had them run and have holes in the heels and toes like I have now. What has happened? I hope that you can answer that question for me. I used to be a satisfied customer of Mediven. But I am totally no longer impressed. Please let me know if there’s anything that you can do for me like replace the ones that have run within the first couple of weeks.

  Review of 1/18/25, following an experience of 12/26/24 by MARLENE M.

  Answer by brightlifedirect.com

  

  Flag

  Thank you for taking the time to share your experience. It’s clear how much you’ve trusted Mediven over the years, so we can imagine how disappointing this change in quality must feel. This shouldn’t be happening, especially after 15 years of being a loyal customer. We’d love to help make this right for you. A member of our customer service team will reach out to you to assist with the return process. Your feedback is incredibly important, and we’ll make sure it’s shared with the manufacturer too. We truly appreciate your loyalty and want to restore your confidence in us. Let’s get this sorted out!

• 5 / 5

  

  Edit Flag

  Great service, knowledgeable & speedy delivery.

  Review of 1/18/25, following an experience of 12/23/24 by SHERYL O.

• 5 / 5

  

  Edit Flag

  I had no problems with the company or my order.

  Review of 1/18/25, following an experience of 12/23/24 by GERMAINE S.

• 5 / 5

  

  Edit Flag

  I recently bought a pair of hose, one of them ripped. I called and they said I could send back and receive a new one free of charge.

  Review of 1/18/25, following an experience of 12/23/24 by CASSANDRA H.

• 5 / 5

  

  Edit Flag

  Have been wearing compression socks from Brightlife for years. I still have my first pair. They wear forever.

  Review of 1/18/25, following an experience of 12/26/24 by CAROLYN T.

• 5 / 5

  

  Edit Flag

  Thank you

  Review of 1/18/25, following an experience of 12/23/24 by JOE G.

• 5 / 5

  

  Edit Flag

  These socks fit well and are tall enough for my long, skinny legs. I like the patterns. Great socks!!

  Review of 1/18/25, following an experience of 12/21/24 by ARDEN C.

• 5 / 5

  

  Edit Flag

  Super chaussettes ! Je les utilise pour les marathons, les semi-marathons et le travail. Je recommande cette marque pour sa qualité.

  Review of 1/18/25, following an experience of 12/22/24 by SARAH B.

• 5 / 5

  

  Edit Flag

  They made some revision compare to what I bought around 2021 version. They become more durable. They also fit better too.

  Review of 1/18/25, following an experience of 12/17/24 by CHUANYU X.

• 5 / 5

  

  Edit Flag

  Great fit and material

  Review of 1/18/25, following an experience of 12/15/24 by PAT R.

• 5 / 5

  

  Edit Flag

  I have placed several orders with Brightlife and never had any problems. My orders have been received within a few days and anytime I have had to call them directly with a question the people have been more than helpful and professional.

  Review of 1/18/25, following an experience of 12/16/24 by SUSAN S.

• 5 / 5

  

  Edit Flag

  Excellent product, fast delivery.

  Review of 1/18/25, following an experience of 12/21/24 by B V. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to use website for ordering online.

  Review of 1/11/25, following an experience of 1/9/25 by GENE B.

• 5 / 5

  

  Edit Flag

  There are a good variety of items to choose and it's easy to order.

  Review of 1/11/25, following an experience of 1/2/25 by DENISE H.

• 5 / 5

  

  Edit Flag

  The website is very easy to use and is loaded with a substantial amount of information on each product item.

  Review of 1/11/25, following an experience of 1/3/25 by JOHN R.

• 2 / 5

  

  Edit Flag

  as i was ordering stay apparently gloves popped on my order i could not take them off my order so i was billed for them they came although i didnt want them then they came in size small i wear medium i want to know how to return them

  Review of 1/11/25, following an experience of 12/31/24 by MARION L.

  Answer by brightlifedirect.com

  

  Flag

  Thanks for letting us know about this! It sounds like those gloves were incorrectly added to your order, and to make things worse, they’re the wrong size. That’s definitely frustrating, and we can see why you’d want to get them returned. Don’t worry—returns are absolutely doable, and we’ll make sure you’re not stuck with something you didn’t want. A member of our team will reach out shortly to guide you through the return process and make it as smooth as possible. Thanks for sharing your experience—it helps us improve, and we’re here to make things right for you!

• 5 / 5

  

  Edit Flag

  Arrived in a timely manner. Easy to call and talk with customer service.

  Review of 1/11/25, following an experience of 11/29/24 by L F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  wonderful product. perfect fit, prompt service. I’m very pleased

  Review of 1/11/25, following an experience of 1/2/25 by KAREN L.

• 5 / 5

  

  Edit Flag

  The support hose are of high quality. I have found customer service to be very responsive to the needs of the consumer. Good company to do business with. I highly recommend them.

  Review of 1/11/25, following an experience of 12/25/24 by ALBERT W.

• 5 / 5

  

  Edit Flag

  Always an easy transaction, good product selection, fast shipping.

  Review of 1/11/25, following an experience of 1/6/25 by KIMBERLY M.

• 5 / 5

  

  Edit Flag

  I appreciated Helmut's assistance with the return/exchange of my Juzo glove.

  Review of 1/11/25, following an experience of 1/8/25 by E W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Warm, firm compression hose. To date, no odor issues, likely due to materials used, so that's a big plus over standard products. Pleased with the fit and am awaiting the results of how they handle machine washing.

  Review of 1/11/25, following an experience of 12/30/24 by WILLETT L.

• 5 / 5

  

  Edit Flag

  I'm very happy with the process for doing the exchange.

  Review of 1/11/25, following an experience of 1/9/25 by TIMOTHY S.

• 5 / 5

  

  Edit Flag

  Good product and service.

  Review of 1/11/25, following an experience of 1/3/25 by MONTE C.

• 5 / 5

  

  Edit Flag

  Easy to order and have what I need.

  Review of 1/11/25, following an experience of 12/11/24 by DIANNE G R.

• 1 / 5

  

  Edit Flag

  Still waiting on the shipping confirmation. Have not received the product I ordered two weeks ago.

  Review of 1/11/25, following an experience of 12/23/24 by Y J. *

  *Pseudonymized data at the request of the author

  Answer by brightlifedirect.com

  

  Flag

  We completely understand how this would leave you feeling let down. Two weeks without a shipping confirmation is far from ideal, and it’s not the experience we want for you. Let’s get to the bottom of this! We’ll make sure someone from our team reaches out to check on your order and provide an update right away. Your time is valuable, and we’re here to make things right. Thanks for hanging in there—we’ll get this sorted for you!

• 5 / 5

  

  Edit Flag

  Excellent customer service and compression socks true to fit.

  Review of 1/11/25, following an experience of 12/24/24 by PETER U.

• 5 / 5

  

  Edit Flag

  These make a big difference. I get more out of my day when I wear them. I have two pair now, and they go on easily. Definitely recommend!

  Review of 1/11/25, following an experience of 12/25/24 by GABRIELLE A.

• 4 / 5

  

  Edit Flag

  Excellent selection and service. Shipping time could be improved.

  Review of 1/11/25, following an experience of 12/20/24 by JOHN H.

• 5 / 5

  

  Edit Flag

  Worked great.Thumbs little big but worked well.

  Review of 1/11/25, following an experience of 12/20/24 by DEBRA R.

• 5 / 5

  

  Edit Flag

  Helpful, knowledgeable

  Review of 1/11/25, following an experience of 12/23/24 by ANITA G.

• 5 / 5

  

  Edit Flag

  a 10 very good fast shipping thanks

  Review of 1/11/25, following an experience of 12/24/24 by JOHN K.

• 5 / 5

  

  Edit Flag

  Already did

  Review of 1/11/25, following an experience of 12/16/24 by LOIS W.

• 5 / 5

  

  Edit Flag

  I was able to maneuver through the site with ease. I found it to be user friendly and easy to get where I needed to go.

  Review of 1/11/25, following an experience of 12/6/24 by DIANNE H.

• 5 / 5

  

  Edit Flag

  I’m very satisfied with my order. The people in customer service were really helpful and nice and the delivery was excellent and as always I am very satisfied with my order. I wouldn’t go anywhere else. I am very satisfied. Thank you

  Review of 1/11/25, following an experience of 12/23/24 by CAROLYN H.

• 5 / 5

  

  Edit Flag

  The order came quickly and they fit just right. Very satisfied

  Review of 1/11/25, following an experience of 12/24/24 by MAURINE H.

• 1 / 5

  

  Edit Flag

  The size charts displayed next to the Mediven Espirit Armsleve were wrong. As that's the model I wear, I used that size chart for reference while ordering my Medi Harmony and Comfort arm sleeves. As a result, the two arm sleeves in this order do not fit. I'd like to make a return but I no longer have the packaging, which is a shame. Please make sure all your product size charts are aligned with the manufacturer's guidelines, so customers like me who don't make this kind of mistake can make purchases on your website more comfortably. Here's a link to Medi Espirit actual Size Chart: https://www.mediusa.com/support/size-charts/mondi-esprit-arm-sleeve-and-glove-sizing-chart/

  Review of 1/11/25, following an experience of 11/30/24 by CARLOS D.

  Answer by brightlifedirect.com

  

  Flag

  Thank you so much for sharing this, and we completely understand how frustrating this situation must be. When you rely on a size chart, it should be accurate and consistent—no exceptions. However, please note that even though these items are manufactured by the same brand, there will be differences in sizing between the variants. That being said, we always recommend using the sizing chart provided on our product page/website to ensure that you'll get the correct size/item. We've checked the website you've provided and there's a slight difference in their sizing. Comfort and Harmony have the same size chart and here's the link for reference: https://www.mediusa.com/support/size-charts/mediven-comfort-arm-sleeve-sizing-chart/. We appreciate your feedback about the size charts. Please note that we allow exchanges up to 90 days from the date of purchase even if you no longer have the packaging. You may exchange the items for Mondi Esprit Armsleeve since this is available on our website, please feel free to contact our customer service team. Thanks for your patience and for bringing this to our attention!

• 5 / 5

  

  Edit Flag

  Website and ordering easy to navigate. Customer service is very quick to respond to any issues.

  Review of 1/8/25, following an experience of 1/3/25 by TERRI H.

• 5 / 5

  

  Edit Flag

  Prompt delivery and easily return any item if necessary.

  Review of 1/8/25, following an experience of 1/2/25 by TRAUTE B.

• 5 / 5

  

  Edit Flag

  All great very pleased with the expertise and pleasantness of all. The best!

  Review of 1/8/25, following an experience of 12/31/24 by ELLEN L.

• 4 / 5

  

  Edit Flag

  Ordered via phone. Everything was satisfactory.

  Review of 1/8/25, following an experience of 1/3/25 by K R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Always polite and helpful by phone or email. My orders arrive in a timely manner and they had no problem with me returning a product.

  Review of 1/8/25, following an experience of 1/1/25 by VICKI R.

• 5 / 5

  

  Edit Flag

  Easy to order, all my personal information is available, just waiting for shipment

  Review of 1/8/25, following an experience of 1/4/25 by ALAN N.

• 5 / 5

  

  Edit Flag

  service was excellent. Order was backordered and the agent worked out a solution to get me the items as soon as possible. A great company to work with

  Review of 1/8/25, following an experience of 12/31/24 by DARLENE M.

• 5 / 5

  

  Edit Flag

  The person I spoke with was kind and helpful. He was interested in me as a person, which was reflected in his cordial responses. I was very pleased with the service I received.

  Review of 1/8/25, following an experience of 1/6/25 by C B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent customer service

  Review of 1/8/25, following an experience of 1/6/25 by TERRY L.

• 5 / 5

  

  Edit Flag

  Love everything about BriteLife….always satisfied with products, service and shipping!!

  Review of 1/8/25, following an experience of 12/31/24 by TIFFANY B.

• 5 / 5

  

  Edit Flag

  Have lots of variety to choose from. Always find what I need and good quality

  Review of 1/8/25, following an experience of 1/2/25 by GERRY T.

• 5 / 5

  

  Edit Flag

  I really liked how fast my garment was delivered to me

  Review of 1/8/25, following an experience of 1/1/25 by COLLEEN B.

• 2 / 5

  

  Edit Flag

  It would be helpful if in the description of products there was an explanation of the suggested uses for different styles/vendors/uses of items like support stockings. In ordering for 20-30mm pressure, you can purchase hosiery fron $27/pr up to almost $80/pr, Britelife was a suggested vendor for us and I had to simply make a guess.

  Review of 1/8/25, following an experience of 12/20/24 by JANE E.

  Answer by brightlifedirect.com

  

  Flag

  We really appreciate you taking the time to share that feedback — We can totally see how helpful it would be to have clearer information on product descriptions, especially when you’re trying to choose the right pair of support stockings and want to make an informed decision. The wide price range can definitely be overwhelming without knowing exactly what you're getting for the different options! We always want to provide as much helpful info as possible, so you feel confident in your choices. Thanks again for pointing this out!

• 5 / 5

  

  Edit Flag

  Fast delivery, good product.

  Review of 1/8/25, following an experience of 12/23/24 by WILLIAM T.

• 5 / 5

  

  Edit Flag

  Quick delivery and my perfect fitting Jobst sleeve arrived well packaged! TY Brightlife!

  Review of 1/8/25, following an experience of 12/27/24 by MARJORIE M.

• 5 / 5

  

  Edit Flag

  The site was easy to find and understand the different choices. I bought the discount brand of compression. So far very high quality and strong compression. It was also almost half the price of jobst’s discount brand. So far so good!

  Review of 1/8/25, following an experience of 12/20/24 by MICHAEL S.

• 5 / 5

  

  Edit Flag

  Even in spite of the holidays, I was told my order would arrive on 1/6/25. It actually arrived on 12/30/24 and I was delighted because I needed more hose.

  Review of 1/8/25, following an experience of 12/26/24 by PAULA S.

• 4 / 5

  

  Edit Flag

  Site was good. Manufacturer labeling of product poor. Shipping receipt, box where stockings came in and stamp on Core Spun black 20-30 was short but they were not. Had to return stockings three times. Enddd up with khaki color which are fine but wanted black.

  Review of 1/8/25, following an experience of 12/28/24 by BARB M.

• 5 / 5

  

  Edit Flag

  It was great

  Review of 1/8/25, following an experience of 12/30/24 by TERESA C.

• 5 / 5

  

  Edit Flag

  Fast shipping. least expensive compression socks I could find. But still too expensive.

  Review of 1/8/25, following an experience of 12/22/24 by JOHN A H.

• 5 / 5

  

  Edit Flag

  Awesome buying experience. Great prices and easy ordering. Good experience

  Review of 1/8/25, following an experience of 12/29/24 by FORREST C.

• 5 / 5

  

  Edit Flag

  I always depend on Britelife for their wonderful Therafirm stockings. Customer service excellent and product has always been delivered on time. Thank you.

  Review of 1/8/25, following an experience of 12/30/24 by VIRGINIA H.

• 5 / 5

  

  Edit Flag

  I've always had a good experience with BrightLife

  Review of 1/8/25, following an experience of 1/1/25 by JEAN G.

• 5 / 5

  

  Edit Flag

  Your compression socks are very comfortable & I’m really pleased with the quality.

  Review of 1/8/25, following an experience of 12/20/24 by ANNA M.

• 3 / 5

  

  Edit Flag

  I don't like the fact, that you don't provide estimate delivery date. I have no clue how long I should wait

  Review of 1/8/25, following an experience of 12/18/24 by YULIA D.

  Answer by brightlifedirect.com

  

  Flag

  We completely understand how frustrating it must be not knowing when to expect your delivery. It’s always better to have a clear estimate so you’re not left wondering. We really appreciate you bringing this up. Your feedback is super helpful as this will help us improve. In the meantime, if you ever need more details on an order’s status, feel free to reach out to our customer service team. They’ll be happy to give you an update and help keep you informed. Thanks again for sharing, and we’re committed to making this better for you!

• 5 / 5

  

  Edit Flag

  Site navigation was logical and easy. Response was a little slower than expected but probably owing Festive season. Product is good and at aresonable price.

  Review of 1/8/25, following an experience of 12/17/24 by BEN M.

• 4 / 5

  

  Edit Flag

  Customer service very good. Will order again .

  Review of 1/8/25, following an experience of 12/18/24 by D M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  With the ability to refer to an easy to size chart, the fit is appropriate. The fit is beneficial.

  Review of 1/8/25, following an experience of 12/20/24 by GAIL M.

• 5 / 5

  

  Edit Flag

  I have always used this type of compression stocking. My care workers even love them. I sometimes forget I have them on. I would get them as my choice all the time.

  Review of 1/8/25, following an experience of 12/18/24 by GERMAINE S.

• 5 / 5

  

  Edit Flag

  it works

  Review of 1/8/25, following an experience of 12/18/24 by GENE S.

• 5 / 5

  

  Edit Flag

  The online site was very good. I like the item I bought very much and they are easy to put on and feel comfortable.

  Review of 1/8/25, following an experience of 12/20/24 by DONNA G.

• 5 / 5

  

  Edit Flag

  I have made several purchases thru Brightlife online and always had a smooth experience. My last order literally came within 2 days. The site is user friendly and their customer service is very helpful whenever I have called them directly.

  Review of 1/8/25, following an experience of 12/16/24 by SUSAN S.

• 5 / 5

  

  Edit Flag

  Helmut was cordial. affable, and very helpful in assisting me with my exchange.

  Review of 1/8/25, following an experience of 12/16/24 by FREDRICK S.

• 5 / 5

  

  Edit Flag

  I have been wearing compression surgery hose for many years. I had cancer in my left leg twice and had lymph nodes removed. The hose help with swelling in my leg.

  Review of 1/8/25, following an experience of 12/16/24 by PHYLLIS E T.

• 1 / 5

  

  Edit Flag

  You accepted my order, said the goods were coming. Next thing I get notification That the goods were not available. Grateful that the money was refunded prompgly

  Review of 1/8/25, following an experience of 12/16/24 by MARGARET C.

  Answer by brightlifedirect.com

  

  Flag

  We're really sorry to hear about the confusion with your order — that sounds frustrating, especially after you were told the goods were coming, only to find out they weren’t available. We can imagine how that would leave you feeling disappointed. We're glad to hear the refund was processed quickly, but we understand that’s not the experience you were hoping for. We’ll definitely look into this and work on improving how we communicate product availability so that situations like this don’t happen again. Thank you for your feedback, and we hope to provide a smoother experience for you in the future.

• 5 / 5

  

  Edit Flag

  Always have what i need.

  Review of 1/8/25, following an experience of 12/15/24 by MARIE M.

• 5 / 5

  

  Edit Flag

  I am happy with the Core Spun compression stockings that I have been buying. Last year I decided to try some different ones, and I think I only wore each of them about twice. I went back to the Core Spun. My only complaint is that I wanted the exact same style in a different color, but I couldn't figure out how to order them. Thanks for making a regular type stocking instead of nylon, that works for me!!

  Review of 1/8/25, following an experience of 12/15/24 by KATHY K.

• 4 / 5

  

  Edit Flag

  Your web site jumps around too much and I can't find the stockings I wish to purchase.to place an order.

  Review of 1/8/25, following an experience of 12/13/24 by JUDITH L.

• 5 / 5

  

  Edit Flag

  7he Rep was quite helpful and completed my order

  Review of 1/8/25, following an experience of 12/16/24 by CAROLYN P.

• 5 / 5

  

  Edit Flag

  Great customer service. Socks have always been of good quality and performed as expected. Thanks BrightLife!

  Review of 1/8/25, following an experience of 12/16/24 by J M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I got a quality product for a reasonable price. I’m very happy with the 15-20m thigh high stockings that I bought from them. The web site works well so the purchase was easy and delivery was prompt.

  Review of 1/8/25, following an experience of 12/14/24 by LYNN G.

• 5 / 5

  

  Edit Flag

  You allwaysseem to have what I want in stock and the delivery is fast

  Review of 1/8/25, following an experience of 12/13/24 by THOMAS O.

• 5 / 5

  

  Edit Flag

  Very good

  Review of 1/8/25, following an experience of 12/13/24 by BRIAN M.

• 5 / 5

  

  Edit Flag

  Excellent service. They always respond quickly.

  Review of 1/8/25, following an experience of 12/13/24 by NETTA F.

• 2 / 5

  

  Edit Flag

  Still haven’t received the item. I was told it’s on back order, but it’s still for sale on their website.

  Review of 1/8/25, following an experience of 12/11/24 by MELISSA M.

  Answer by brightlifedirect.com

  

  Flag

  We totally understand how frustrating that must be, especially when you're told an item is on backorder but it’s still listed as available on the website. That definitely creates some confusion and disappointment. Thank you for sharing your experience — we’ll make sure to take a closer look at how we're communicating availability on our website. In the meantime, we’d recommend reaching out to customer service again for more detailed information about your order and the backorder status. They should be able to give you a more specific timeline and help with any next steps. We really appreciate your feedback and are committed to improving the experience for you moving forward.

• 5 / 5

  

  Edit Flag

  I found the website very easy to maneuver and place my order. There is not one thing that I think that needs to be improved.

  Review of 1/8/25, following an experience of 12/12/24 by DIANNE H.

• 5 / 5

  

  Edit Flag

  love their products and service. love the toe sock

  Review of 1/8/25, following an experience of 12/13/24 by REBECCA H.

• 5 / 5

  

  Edit Flag

  Excellent customer service !

  Review of 1/8/25, following an experience of 12/13/24 by PETER U.

• 5 / 5

  

  Edit Flag

  Web navigation is easy to use. The stockings have worked well for me for many years.

  Review of 1/8/25, following an experience of 10/14/24 by DIANNE G R.

• 5 / 5

  

  Edit Flag

  Great product! Excellent service!

  Review of 1/8/25, following an experience of 12/6/24 by SVETLANA D.

• 3 / 5

  

  Edit Flag

  Waistband too tight

  Review of 1/8/25, following an experience of 12/9/24 by MAUREEN A.

  Answer by brightlifedirect.com

  

  Flag

  Thanks for your feedback! We understand how uncomfortable a tight waistband can be, especially when you’re expecting something more comfortable. It’s definitely important to get the fit just right. If you’d like, we can help you find a different style or size that might be a better fit for you, please feel free to contact our customer service team. Your comfort is our priority, and we’re here to make sure you get something that works better.

Reviews displayed in chronological order