No rating available from the last 12 months

The rating is calculated based on reviews from the last 12 months. This brand currently has no reviews in this period.

Reviews for Brevo.com

Total: 505 reviews since 01/01/2015

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

-

Based on reviews from the last 12 months

  • 52%
  • 18%
  • 9%
  • 7%
  • 15%

Filters
  • 52%
  • 18%
  • 9%
  • 7%
  • 15%

Request to leave a review
  1. 1 Fill in the form
  2. 2 Verified Reviews will verify the information provided
  3. 3 You will receive a review request by email

Invoice or purchase order *

No files to upload

  • A. A.

    Feb 25, 2022

    Verified review
    • Collected and verified by Verified Reviews

    NA NA

  • A. A.

    Feb 25, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Very easy to use!

  • A. A.

    Feb 25, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Excellent service for managing your mailing list

  • A. A.

    Feb 18, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Excellent platform to reach customers

  • A. A.

    Feb 18, 2022

    Verified review
    • Collected and verified by Verified Reviews

    compared to competitors, the service is not user friendly,

  • A. A.

    Feb 13, 2022

    Verified review
    • Collected and verified by Verified Reviews

    I could not enter text the other night, the prompt boxes got in the way.....grrrrr....

  • A. A.

    Jan 29, 2022

    Verified review
    • Collected and verified by Verified Reviews

    So far having a great experience with SendinBlue. Easy to to setup, I have it integrated with wordpress as well, and they offer some great customizable templates for sending out emails.

  • A. A.

    Jan 29, 2022

    Verified review
    • Collected and verified by Verified Reviews

    This service takes a little getting used to in terms of setup, but that's to be expected. If you take a little time to work through it you will find it's fantastic. I'm a startup agency that needs to send more than the average group of e-mails and sendinblue.com is perfect. Thank you all for offering the tiers you do for small business.

  • A. A.

    Jan 29, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Great functionality, easy to use!

  • A. A.

    Jan 28, 2022

    Verified review
    • Collected and verified by Verified Reviews

    I'm a little concerned with the hit rate of some of my generated emails going to a my customer's inbox vs. their spam folder. Also a little concerned about the delay on how long it takes to sometimes have transactional emails sent out.

  • A. A.

    Jan 28, 2022

    Verified review
    • Collected and verified by Verified Reviews

    thank you, its a great experience, you handle email campaigns really well

  • A. A.

    Jan 28, 2022

    Verified review
    • Collected and verified by Verified Reviews

    During 2020 and part of 2021 we required an email program that would allow us to email important Covid-19 information and news to the parents of the pediatric clients that attend our therapy clinic. We found Sendinblue.com, which offered a free service and a few newsletter templates as well as the ability to track who read the messages we sent. It worked fabulously. The only drawback was that our address book, which had taken some time and effort to modify, was deleted after I'd waited too long between email blasts. The free subscription doesn't maintain a record of data beyond a specified period of time. Otherwise, I recommend this product.

  • A. A.

    Jan 28, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Sendinblue has strict rules about how their customers obtained and managed their email lists. I liked that they had a pay-as-you-go billing scheme and they looked like a great service. I have a list of customers that had built up over the years before the days of strict opt-in. Since I could not meet the criteria, I did not use them. I got several solicitation emails from them urging me to use the service and I unsubscribed from their emails. It seemed that I had to unsubscribe more than once before they stopped, and now I get this request for review which I regard as another violation of my unsubscribe request. I do not know who or what "Verified Reviews" is or how they got my email or how they know I considered Sendinblue. I can only assume that Sendinblue shared my email with them. It seems to me that Sendinblue's dedication to clean email lists should be more closely applied to their own lists.

  • A. A.

    Jan 28, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Shocked you would send me a chance to review your services. WAY too many hoops to jump through. Never did get the account fully up and running. When I tried to cancel they only wanted to give me about a 40% refund. Currently fighting the charges with the help of my bank. Horrible company - avoid at all costs!

  • A. A.

    Jan 28, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Very deceiving, expensive and emails dont look as good as they show. Also it goes straight to spam

  • A. A.

    Jan 28, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Works great ......

  • A. A.

    Jan 24, 2022

    Verified review
    • Collected and verified by Verified Reviews

    The tool is ok but they are tricky - bait and switch, to work with and their support appears to be bot-based. I wouldn't recommend them for any serious business. I would rather pay bit more and use another tool instead. WE have put in so much work only to find out that they are not the right fit.

  • A. A.

    Jan 24, 2022

    Verified review
    • Collected and verified by Verified Reviews

    I've been using sendinblue for about 2 months. My needs are very limited so I'm just using the free stuff. As time goes on I'm sure I'll move over to the paid stuff. I do want to say getting things setup was extremely easy. I would recommend this product

  • A. A.

    Jan 23, 2022

    Verified review
    • Collected and verified by Verified Reviews

    We tried migrating from a competing solution. We brought over a list of our existing 50,000 subscribers. The import worked well, however when we sent out a newsletter, sendinblue delivered only 900 emails. They explained that they use some kind of algorithm to determine how many people should receive the email. It didn't make any sense and is completely unexpected. We decided not to use sendinblue and went back to our previous provider. Btw, we still haven't received the refund..

    Reply from Brevo.com

    Hey Mark, I hope you are doing well. Apologies for the late response. I am very sorry for this frustration. I've checked your case with our Customer Experience Team and they confirmed that we have canceled your plan and refunded you back in November. We're sorry to see you go! Wishing you all the best, Nadja from Sendinblue

  • A. A.

    Jan 23, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Send in blue offers no support with gravity forms and leads not importing into their CRM, so because of that, it was pretty pointless for our team to use this CRM.

Reviews displayed in chronological order

About Brevo.com

Brevo

Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform thanks to intuitive and scalable marketing and CRM tools such as Email, SMS, WhatsApp, Chat, Marketing Automation, Meetings, and much more.

Our commitments

Since its creation, Avis Vérifiés has been committed to strengthening trust between brands and consumers. Having participated in the development of the world's first standard aimed at guaranteeing the authenticity of online reviews (which became NF ISO 20488), we defend total transparency and compliance with ethical practices in the collection, moderation and publication of customer reviews.

Certification
Review administration system compliant with the ISO 20488 standard.
Reviews subject to control.
  • For more information on reviews features, the possibility to contact the reviewer, and the reasons for refusal, please consult our transparency charter
  • No consideration was given for reviews
  • Reviews are published and kept for a period of five years
  • Reviews are not editable: if a customer wishes to change their review, they must contact Verified Reviews to delete the existing review and post a new one.
  • Replies to reviews may have been assisted or generated by tools using artificial intelligence. However, human validation is required before publication.
See our transparency charter