Customer reviews

• 5 / 5

  

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  Great service! SendinBlue.com was easy to install and get up and running.

  Review of 8/31/22, following an experience of 3/10/22 by ALEXZANDER T. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Mediocre UI. But the biggest reason I dropped it is that they simply don't do what you're paying then to do: deliver your mail to your list. Here's why: First they don't send scheduled emails on time. They batch send (for reasons thatI don't understand). They never once got the first batch out within even an hour of the scheduled time. And there's a big difference between an email received at noon (lunch break) and 1 PM when people are back to work. But more outrageously, if the initial batch (say 500 recipients) doesn't get what they consider to be "enough" engagement, they abort the rest of the send. In other words, your recipients must open your email within minutes or an hour or your entire blast doesn't go out. Of course, that weird censoring procedure also compounds the scheduling unreliability. This process of killing your mailblast at their own arbitrary whim cost my 8,000 subscribers an edition of my newsletter. I would NEVER use them again.

  Review of 8/2/22, following an experience of 6/3/22 by AILEEN B. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  All my campaign enails end up customers’ spam folder. I asked for a refund, they did not issue full refund.

  Review of 7/30/22, following an experience of 5/31/22 by TOBY C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I love the service. It is a great all in one!

  Review of 7/30/22, following an experience of 6/1/22 by IZAIAH O. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  It was pretty good! My main issue is that they only gave a 7 day notice that my account was inactive and would be deleted, including all campaigns, templates, etc. That's just too short of a window!

  Review of 7/30/22, following an experience of 3/16/22 by FRANCIS H. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Awful service.

  Review of 7/21/22, following an experience of 5/22/22 by HUGH J. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I think this is a very convenient and good product. I was excited when evaluating it for a PTO, because their basic version is free. After setting everything up, we realized that we needed to add a user, so the president and the secretary could use it, but then the the cost jumped to $65 per month, which is not feasible. Great product but pricing options suck.

  Review of 7/21/22, following an experience of 5/25/22 by ANNABELLE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Have not had any problems since I signed up.

  Review of 7/16/22, following an experience of 5/17/22 by TRE L. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Sendinblue works well for me. I wish it had better integration with some of my other tools but, overall, it's one of the better mailing list programs I've used.

  Review of 7/16/22, following an experience of 5/19/22 by KELSI F. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Busy undermining progressives.

  Review of 7/16/22, following an experience of 5/17/22 by LEONARDO S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  It's a little too expensive and the templates are NOT very interesting

  Review of 7/2/22, following an experience of 5/17/22 by JANAE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  After trying several others, yours is far and away the best experience I've had. I sincerely look forward to growing my business with you.

  Review of 6/15/22, following an experience of 4/17/22 by LORENZ G. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  didn't do what I expected it to do

  Review of 6/15/22, following an experience of 4/16/22 by HERMINIA O. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Sendinblue has so far served me well as an email subscription and delivery service. Their free plan is just what I needed to get started with my website and small business. So far, I highly recommend Sendinblue.

  Review of 5/30/22, following an experience of 4/12/22 by JOVAN Q. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Easy for the most part. Vocabulary can be confusing. I.e. Campaign refers to sent mail?? I'm learning thd system and doing ok.

  Review of 5/30/22, following an experience of 4/12/22 by SONYA H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The improvements are excellent. There is still no template for an event: Concert, Art Show, Yard Sale etc.

  Review of 5/30/22, following an experience of 4/1/22 by JAMIR B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Sendinblue is very easy to use for beginners like me. I have a free account. I will upgrade my membership if I get a little busier with my email campaign.

  Review of 5/30/22, following an experience of 4/7/22 by KENNA H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  So far so good, relatively easy and intuitive to use. I think what i would like to see is pre-written suggested content that has historically brought higher open and read rates. These can be suggestions for Subjects, Previews and Body of the emails. With all the Campaigns that customers have run, the analytics for those should be readily avaialble to use to drive this. For beginners like me, this would really help!

  Review of 5/30/22, following an experience of 4/4/22 by ADELINE M. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  The service works I just am getting a ton of spam leads from our lead page since going to this platform.

  Review of 5/30/22, following an experience of 3/31/22 by GERMAINE D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  SendinBlue helps you transform your customer engagement.

  Review of 5/30/22, following an experience of 4/4/22 by MADGE S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I’ve just used it once, though I used ONELOGIN before which I guess it is the same. It works well for me and I’m planning to use it more in the future.

  Review of 5/30/22, following an experience of 4/11/22 by ALFREDO B. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I didnt like it at all. I got complaints about it and I dont want to use it any more

  Review of 5/29/22, following an experience of 3/30/22 by LORENZO W. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Most of my emails went to spam. My attendees at the workshop dropped to half because they didn't get the email. I have been doing this workshop for a year every Wednesday, yet if people don't get the email they think I am not holding it that week...so it was the email issue. It seems your mass emails are identified as spam for some reason. I used you for 3weeks and lost half my attendees. The next week I changed to constant contact and they all returned! Amazing! Sorry guys, your easy to use but your backend needs work, lots of it.

  Review of 5/27/22, following an experience of 3/28/22 by LUCAS D. *

  *Pseudonymized data at the request of the author

  Answer by brevo.com

  

  Flag

  Hey Sandra, I hope you're doing well! Thanks for reaching out. I'm very sorry that you've had this negative experience with our service and would love to assist you further if you're interested. Upon checking with our Customer Experience Team, we identified a few reasons why your campaigns have had a low deliverability rate since the domain had not ben authenticated. Please feel free to reach out to us if you're open to discussing this further so we can find a suitable solution for you. Thanks a lot! Nadja from Sendinblue

  Answer by Lucas D

  

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  I believed the message being sent was being sent from sandra.squires@derekoneill.com which is a business email and it had no trouble in the past. If you were sending it from my personal email which is a gmail account, then it may not be considered an authenticated email, I don't know. It should have been sent from the derekoneill.com address

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• 5 / 5

  

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  Awesome tool but too geared towards automation while it could benefit from more insights and marketing data

  Review of 5/27/22, following an experience of 3/29/22 by LEONORA O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great product, great service, great company

  Review of 5/27/22, following an experience of 3/30/22 by ANJALI W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The customer service has been excellent. Billing seamless. And, the product is excellent, as well.

  Review of 5/27/22, following an experience of 3/29/22 by JAMEL S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I am very pleased with the service. The design function is good, testing is easy and delivery is reliable. Access to my lists could be improved -my only suggestion.

  Review of 5/24/22, following an experience of 3/26/22 by MARQUIS L. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I didn't really use the tool, it didn't present enough value to catch my attention because I use so many tools

  Review of 5/24/22, following an experience of 3/24/22 by BENEDICT L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It is an excellent product and I will gladly recommend it to anyone. Thank you

  Review of 5/24/22, following an experience of 3/24/22 by ANAHI U. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Cancelled the free tier account after 3 months without ever stating that anywhere i saw, even though the account was sending email daily via the API

  Review of 5/23/22, following an experience of 3/18/22 by STACEY K. *

  *Pseudonymized data at the request of the author

  Answer by brevo.com

  

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  Hey Ali, Thank you for your feedback! I'm very sorry about the deletion of your account, however, this is our policy according to data storage guidelines. Did you in the meantime get a chance to open a new account with us? I sincerely apologize for the inconvenience this has caused you. Please reach out to us with any further questions. Thank you and all the best, Nadja from Sendinblue

• 3 / 5

  

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  It's too expensive for real

  Review of 5/21/22, following an experience of 3/21/22 by JOSH N. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Navigation is easy once you learn the program.

  Review of 5/9/22, following an experience of 3/14/22 by DEJUAN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I thought the use of this service is good. I am a new business and this helps me to create a relationship with my audience. I am glad I selected SendInBlue

  Review of 5/9/22, following an experience of 3/15/22 by SUSIE K. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  It just doesn't do what you want it to do. Use Customer.io - it's better

  Review of 5/9/22, following an experience of 3/10/22 by DEVYN B. *

  *Pseudonymized data at the request of the author

  Answer by brevo.com

  

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  Hey Eric, Thank you for reviewing our service. I apologize that our platform didn't meet your expectation. Is there anything in particular that you didn't enjoy about our service? I do hope I can assist you in the best way. Please reach out to us via our contact form if you have any questions: https://www.sendinblue.com/contact/ Thank you and all the best, Nadja from Sendinblue

• 5 / 5

  

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  I have used other email campaigns but this is the easiest and best looking I have found

  Review of 5/9/22, following an experience of 3/12/22 by ZION W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Our small business needed a solution that didn't cost a fortune, was easy to use, and allowed us to connect with our email subscribers. We're happy with our choice.

  Review of 4/9/22, following an experience of 2/22/22 by BUDDY V. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The Sendinblue interface, templates, list/contacts creation are all good. However, there should be tutorials/videos to help you navigate the site and to know all the features that are available in Sendinblue.

  Review of 4/8/22, following an experience of 2/14/22 by BEATRICE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very helpful

  Review of 4/4/22, following an experience of 2/9/22 by RETHA V. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This plugin resolved some issues I was having with form acknowledgement and informational e-mail responses. It was easy to activate and use.

  Review of 4/4/22, following an experience of 1/28/22 by FIDEL S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  First time ever using an email platform. Everything is working well for me.

  Review of 4/4/22, following an experience of 2/16/22 by RYLEY P. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  TRASH SERVICE

  Review of 4/4/22, following an experience of 2/1/22 by MARLENE H. *

  *Pseudonymized data at the request of the author

  Answer by brevo.com

  

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  Hey Levy, I'm sorry to hear about your negative experience with our platform. I would love to get to the bottom of this and identify how we can best help you. Would you be so kind and send us an email to support@sendinblue.com? Looking forward to hearing from you soon, Nadja from Sendinblue

• 5 / 5

  

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  I love SendInBlue! Easy to use, always upgrading, generous to tiny nonprofits. And with a logo I can be proud of having on my emails!

  Review of 4/4/22, following an experience of 2/7/22 by ARA P. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  All of my campaigns are getting flagged by the recipients emails and being filtered into the promotion or spam inboxes. This has lost us business opportunities. I won't be returning to Send In Blue unless this gets resolved.

  Review of 3/20/22, following an experience of 1/19/22 by CORA C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The platform is very easy to use. The templates are attractive and meet my needs.

  Review of 3/20/22, following an experience of 2/1/22 by WARD H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  This has been a great experience as far as design capabilities. I have been having a problem where customers seem to become unsubscribed when they buy something in our store, but I am still not sure if this is happening on the Shopify end. Otherwise, I think the interface is a little plain and boring, but technically everything works great! Thanks for the great product!

  Review of 3/20/22, following an experience of 1/21/22 by SHAWN L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I am extremely pleased and will share with others. Thank you!

  Review of 3/20/22, following an experience of 2/1/22 by IAN Y. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  While SendinBlue found our list to be incompatible with their terms of service the refund was immediate and uncomplicated.

  Review of 3/20/22, following an experience of 1/22/22 by MACIE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  As a very small business, the service sendinblue.com offers is phenomenal!

  Review of 3/20/22, following an experience of 2/1/22 by CECILIA R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  So far, this has been a breeze to navigate. With the exception of trying to type into the fields at times, the menu gets in the way and can’t see what I’m writing. So I have to switch to mobile view and enter my info in the field then back to desktop view to see how it looks. Other than that, I’m really liking the service! Beats the other ones I’ve used so far.

  Review of 3/20/22, following an experience of 1/28/22 by MAXIMO S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Navigation is more difficult than the last service I used but after much time I have figured out what I need. I can't resize photos on the program, and don't know that I am over the limit until I get notice that the delivery is suspended.

  Review of 3/19/22, following an experience of 1/18/22 by TAMARA E. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Still in the process of gaining familiarity

  Review of 3/19/22, following an experience of 1/16/22 by CELINE R. *

  *Pseudonymized data at the request of the author

  Answer by brevo.com

  

  Flag

  Hey Renee, Thanks a lot for your feedback. Please let me know if there's anything I can do to help you familiarize yourself with the platform. You can contact our Customer Experience Team via this form: https://www.sendinblue.com/contact/ Thanks and all the best, Nadja from Sendinblue

• 2 / 5

  

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  After I signed up, I had problems using the service. I communicated several times with your representatives, but no one was able to help me. Finally, I had to ask for a refund.

  Review of 3/18/22, following an experience of 1/17/22 by KOBE F. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Pricing needs to be more competitive.

  Review of 3/18/22, following an experience of 1/17/22 by HUGH F. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I do not recommend send in blue

  Review of 3/17/22, following an experience of 1/16/22 by WERNER S. *

  *Pseudonymized data at the request of the author

  Answer by brevo.com

  

  Flag

  Hey Robert, I'm sorry to hear about your negative experience with our platform. I would love to get to the bottom of this and identify how we can best help you. Would you be so kind and send us an email to support@sendinblue.com? Looking forward to hearing from you soon, Nadja from Sendinblue

  Answer by Werner S

  

  Flag

  A little late, gut thanks I tried to get responses forever with no luck, have moved on to a system with good customer support.

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• 1 / 5

  

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  I reached out to them before I moved over my marketing to them and they told me what I wanted to hear to get me to move over. Once I did and they took my money they blocked my account so that I couldn’t send emails. I had to move back to the company I was using before. Huge waste of time and money.

  Review of 3/15/22, following an experience of 1/14/22 by JOSEPH H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The SMTP service was a life saver as we were having emails bounced from our applications using Google Mail or Office 365 mail.

  Review of 3/4/22, following an experience of 1/9/22 by BERNITA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I solved my Wordpress contact page send issues by using send in blue.

  Review of 3/4/22, following an experience of 1/10/22 by MADIE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service

  Review of 3/4/22, following an experience of 1/10/22 by DELPHINE B. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I wish I was able to create an overall background for an entire campaign, instead of each individual block. I also wish it was easier to navigate

  Review of 3/4/22, following an experience of 1/3/22 by SASHA Q. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service for managing your mailing list

  Review of 2/25/22, following an experience of 1/2/22 by ABRAHAM W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy to use!

  Review of 2/25/22, following an experience of 12/31/21 by MADISYN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  NA NA

  Review of 2/25/22, following an experience of 1/2/22 by MACIE F. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Not what you advertised, you get the " if you do this, then you get this". Not good.

  Review of 2/25/22, following an experience of 12/27/21 by MURPHY K. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  compared to competitors, the service is not user friendly,

  Review of 2/18/22, following an experience of 12/20/21 by ABIGALE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent platform to reach customers

  Review of 2/18/22, following an experience of 12/20/21 by MORTIMER W. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I could not enter text the other night, the prompt boxes got in the way.....grrrrr....

  Review of 2/13/22, following an experience of 12/15/21 by MAXIMILLIA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great functionality, easy to use!

  Review of 1/29/22, following an experience of 12/14/21 by MARJORY O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This service takes a little getting used to in terms of setup, but that's to be expected. If you take a little time to work through it you will find it's fantastic. I'm a startup agency that needs to send more than the average group of e-mails and sendinblue.com is perfect. Thank you all for offering the tiers you do for small business.

  Review of 1/29/22, following an experience of 12/14/21 by MYRON C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  So far having a great experience with SendinBlue. Easy to to setup, I have it integrated with wordpress as well, and they offer some great customizable templates for sending out emails.

  Review of 1/29/22, following an experience of 12/14/21 by GRACIELA R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  During 2020 and part of 2021 we required an email program that would allow us to email important Covid-19 information and news to the parents of the pediatric clients that attend our therapy clinic. We found Sendinblue.com, which offered a free service and a few newsletter templates as well as the ability to track who read the messages we sent. It worked fabulously. The only drawback was that our address book, which had taken some time and effort to modify, was deleted after I'd waited too long between email blasts. The free subscription doesn't maintain a record of data beyond a specified period of time. Otherwise, I recommend this product.

  Review of 1/28/22, following an experience of 12/8/21 by SAMANTA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  thank you, its a great experience, you handle email campaigns really well

  Review of 1/28/22, following an experience of 12/7/21 by ESTHER O. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  I'm a little concerned with the hit rate of some of my generated emails going to a my customer's inbox vs. their spam folder. Also a little concerned about the delay on how long it takes to sometimes have transactional emails sent out.

  Review of 1/28/22, following an experience of 12/3/21 by OCEANE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Works great ......

  Review of 1/28/22, following an experience of 12/1/21 by JORDAN K. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Very deceiving, expensive and emails dont look as good as they show. Also it goes straight to spam

  Review of 1/28/22, following an experience of 11/29/21 by DALLIN W. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Shocked you would send me a chance to review your services. WAY too many hoops to jump through. Never did get the account fully up and running. When I tried to cancel they only wanted to give me about a 40% refund. Currently fighting the charges with the help of my bank. Horrible company - avoid at all costs!

  Review of 1/28/22, following an experience of 12/1/21 by WILLOW M. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  Sendinblue has strict rules about how their customers obtained and managed their email lists. I liked that they had a pay-as-you-go billing scheme and they looked like a great service. I have a list of customers that had built up over the years before the days of strict opt-in. Since I could not meet the criteria, I did not use them. I got several solicitation emails from them urging me to use the service and I unsubscribed from their emails. It seemed that I had to unsubscribe more than once before they stopped, and now I get this request for review which I regard as another violation of my unsubscribe request. I do not know who or what "Verified Reviews" is or how they got my email or how they know I considered Sendinblue. I can only assume that Sendinblue shared my email with them. It seems to me that Sendinblue's dedication to clean email lists should be more closely applied to their own lists.

  Review of 1/28/22, following an experience of 12/2/21 by MATHEW G. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I've been using sendinblue for about 2 months. My needs are very limited so I'm just using the free stuff. As time goes on I'm sure I'll move over to the paid stuff. I do want to say getting things setup was extremely easy. I would recommend this product

  Review of 1/24/22, following an experience of 11/28/21 by REINHOLD E. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  The tool is ok but they are tricky - bait and switch, to work with and their support appears to be bot-based. I wouldn't recommend them for any serious business. I would rather pay bit more and use another tool instead. WE have put in so much work only to find out that they are not the right fit.

  Review of 1/24/22, following an experience of 11/23/21 by GLENNIE K. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  Send in blue offers no support with gravity forms and leads not importing into their CRM, so because of that, it was pretty pointless for our team to use this CRM.

  Review of 1/23/22, following an experience of 11/23/21 by JERRY T. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  We tried migrating from a competing solution. We brought over a list of our existing 50,000 subscribers. The import worked well, however when we sent out a newsletter, sendinblue delivered only 900 emails. They explained that they use some kind of algorithm to determine how many people should receive the email. It didn't make any sense and is completely unexpected. We decided not to use sendinblue and went back to our previous provider. Btw, we still haven't received the refund..

  Review of 1/23/22, following an experience of 11/24/21 by CLIFTON P. *

  *Pseudonymized data at the request of the author

  Answer by brevo.com

  

  Flag

  Hey Mark, I hope you are doing well. Apologies for the late response. I am very sorry for this frustration. I've checked your case with our Customer Experience Team and they confirmed that we have canceled your plan and refunded you back in November. We're sorry to see you go! Wishing you all the best, Nadja from Sendinblue

• 4 / 5

  

  Edit Flag

  I love the service and am planning to use it for.my start up. I, however, feel that the documentation can be improved given we have to do custom emailing.

  Review of 1/5/22, following an experience of 11/20/21 by ALAN B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Love it!!!

  Review of 1/4/22, following an experience of 11/19/21 by LAFAYETTE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service and fairly priced.

  Review of 1/4/22, following an experience of 11/16/21 by BRANDY M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good service

  Review of 1/3/22, following an experience of 11/18/21 by SANTINO L. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Sendinblue is a very helpful email service which provides us precise information about our subscribers, however I expect that it doesn't remove subscribers who don't open or click our campaigns just in first or second time. Many thanks.

  Review of 1/3/22, following an experience of 11/18/21 by ERLING W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Works perfectly for me

  Review of 1/1/22, following an experience of 11/16/21 by ANABELLE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Thank you for the service

  Review of 12/31/21, following an experience of 11/15/21 by STEPHAN L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I love Sendinblue, makes sending my work emails so much easier! It used to take me 3 hours to send and now I can do it in minutes!

  Review of 12/28/21, following an experience of 11/10/21 by DARIO G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Our company hasn't been with Sendinblue that long (just 2 months), however thousands of emails later we really like the service. We primarily signed up for the SMTP app and really like the logs and statistics on our transactional emails sent. So far we are happy with our choice and feel Sendinblue by far offers the best features for SMTP.

  Review of 12/28/21, following an experience of 11/11/21 by COLE R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  User friendly.

  Review of 12/24/21, following an experience of 11/8/21 by HERMINA F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I’m a newbie to sendinblue so haven’t used it to it’s full value. I will say however that the customer service I got when I ran into a small problem was way better than the other ESPs I have used in the past. Really helpful and prompt customer service that actually resulted in a solution.

  Review of 12/24/21, following an experience of 11/8/21 by EDWINA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Sendinblue.com is very easy to work in and the service is top-notch! I highly reccomend

  Review of 12/21/21, following an experience of 11/4/21 by EDMUND W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  It is fairly simple to use.

  Review of 12/21/21, following an experience of 11/5/21 by GENE U. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great!

  Review of 12/20/21, following an experience of 11/4/21 by ANGELINE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Sendinblue is a powerful tool like no other, it allows you to quickly incorporate your brand font on your designs and has an editor that makes this the best design-oriented email marketing tool.

  Review of 12/18/21, following an experience of 11/1/21 by JOYCE K. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  I am new to creating newsletters. I have tried two other services and found them either more robust or easier to learn. One thing sendinblue insists upon that I find annoying is all email addresses in my list must approve being included before they can receive any newsletters. I discovered this when trying out test newsletters on my test group. Other services use an honor system instead. I know this will become a problem when I go to transfer an existing mailing list that I have been using of current followers.

  Review of 12/18/21, following an experience of 10/19/21 by ADRAIN D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great system for our clients!

  Review of 12/18/21, following an experience of 10/30/21 by MISAEL H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Sendinblue is the one service that always connects without all the over-complication of the other services.

  Review of 12/18/21, following an experience of 10/20/21 by WELLINGTON A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  A highly effective and easy method to tap in to your existing customer base!!!

  Review of 12/18/21, following an experience of 10/20/21 by TATYANA B. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Terrible customer service. Just cares about making more money and doesn’t listen to the customer.

  Review of 12/11/21, following an experience of 10/12/21 by RANDI S. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Communication with the company is unnecessarily difficult and agents are conceited. A no for us!

  Review of 12/9/21, following an experience of 10/10/21 by ROY G. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Valuable offering, above average support

  Review of 11/27/21, following an experience of 9/24/21 by JADE T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Since switching to Sendinblue service has been great, optimal deliverability and a very, easy-to-use implementation make this our preferred choice moving forward.

  Review of 11/27/21, following an experience of 10/6/21 by GARRICK K. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  mails gots in spam

  Review of 11/27/21, following an experience of 9/28/21 by HASSIE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Send in Blue has a very robust free version. I look forward to growing with Send in Blue.

  Review of 11/27/21, following an experience of 10/5/21 by ADALINE P. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  I really don't want to spend time recounting all of it, it just really was not a pleasant experience.

  Review of 11/11/21, following an experience of 9/9/21 by MARIANO S. *

  *Pseudonymized data at the request of the author

  Answer by brevo.com

  

  Flag

  Hey Adrian, I'm very sorry you had a negative experience with us. I totally understand that this can be very frustrating. If there's anything I can do to help you or if you have any questions, feel free to reach out to me directly via LinkedIn. Thanks, Nadja Zaghra from Sendinblue

• 5 / 5

  

  Edit Flag

  sendinblue is a well thought out and well designed service. Pricing is extremely flexible. Customer service is among the best I've ever experienced. I am very satisfied with my choice to go with sendinblue.

  Review of 11/11/21, following an experience of 9/26/21 by RAMONA T. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  SendinBlue’s interface is not the easiest or most intuitive, but it gets the job done if you’re interested in sending to a mailing list without a ton of fancy bells and whistles. It may have hidden depths I haven’t yet explored.

  Review of 11/6/21, following an experience of 9/8/21 by CORTNEY S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The features I need in an easy to learn interface and extensive API with support. A generous free allowance with reasonable pricing after.

  Review of 11/6/21, following an experience of 9/6/21 by VIRGIE M. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Horrible customer service, when calling, left several messages (unable to hold for a live representative - not good!) - never got a return call

  Review of 11/6/21, following an experience of 8/30/21 by BRANT W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  This is perfect for a small business to use, very resourceful as well!

  Review of 10/16/21, following an experience of 8/31/21 by MARLENE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I found it was very easy to use. EXCELLENT Service.

  Review of 10/13/21, following an experience of 8/28/21 by DEMARIO O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very impressed. I appreciate the detailed reports.

  Review of 8/24/21, following an experience of 7/9/21 by MONROE F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Works great and simple to set up.

  Review of 8/9/21, following an experience of 6/23/21 by MAXIMO C. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Many problems moving our list to sendinblue. If it wasn’t for my agency pushing them I would never be here. Very difficult to work with moving our list from mail chimp

  Review of 8/7/21, following an experience of 6/8/21 by AYANA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Send in Blue is a simple great platform easy to use and very efficient. S.M

  Review of 7/17/21, following an experience of 5/19/21 by GARRISON K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  As a new blogger with no income yet, I appreciate the option to use Sendinblue's free service which allows me to send automated email sequences. Other email marketing services do not allow this function with their free versions.

  Review of 7/2/21, following an experience of 5/5/21 by ANYA B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  I always find my way around Sendinblue and it seems trustworthy. Sometimes the software is slow. But so far so good!

  Review of 6/25/21, following an experience of 5/10/21 by DARRELL C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Love this program for our company e-blasts -- so easy to use.

  Review of 6/7/21, following an experience of 4/22/21 by MICHAEL D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service.

  Review of 6/6/21, following an experience of 4/21/21 by SHEA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  SendInBlue is my single-most valued piece of software in my startup. It’s intuitive and easy to use. I’ve set up a landing page, registration form, email automation tool, and can intelligently track which of our contacts have seen certain messages. We are a pre revenue startup. Thanks to send in blue, I’m watching user signups for our app come in around the clock! The best thing I ever did was drop HubSpot and purchase SendInBlue.

  Review of 6/6/21, following an experience of 4/21/21 by ELISSA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  SendinBlue has excellent features as well as responsive and well-trained technical support.

  Review of 5/31/21, following an experience of 4/15/21 by JOHNSON K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  SendInBlue is an excellent marketing tool that has all the bells and whistles that we needed. The ability to pay month to month, not charge by number of contacts and be able to pause our subscription made it the right choice for our small business.

  Review of 5/27/21, following an experience of 4/11/21 by MILAN O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great Service!

  Review of 5/26/21, following an experience of 4/8/21 by DAYNA O. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  ....

  Review of 4/29/21, following an experience of 3/14/21 by MOHAMMAD W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Easy to use!

  Review of 4/24/21, following an experience of 3/9/21 by HEAVEN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very good, great service. I would recommend this platform.

  Review of 4/20/21, following an experience of 3/4/21 by TORREY L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Really loved how professional the emails looked and how easy they were to make!

  Review of 4/17/21, following an experience of 3/2/21 by CLARK M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  good innovative reliable company

  Review of 4/14/21, following an experience of 2/27/21 by JAYCEE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Simple program with the ability to make my own template for simplification of my weekly emails. Chose send in blue over other platforms because of ability to create text/sms list in future and because to my knowledge they havent joined the censorship brigade like mailchimp has

  Review of 3/28/21, following an experience of 2/10/21 by JULIEN L. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  I was testing this vendor but ran into several design limitations. Also, the CAPTCH set up was complicated and I was unable to complete it. The functionality of lists and folders was good; unsubscribe forms could be customized which is also good.

  Review of 3/25/21, following an experience of 1/29/21 by ONIE B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Overall a very good experience. I have used Mailchimp and SendGrid and Sendinblue is a better product.

  Review of 3/23/21, following an experience of 2/1/21 by CHRISTY A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Email does not get delivered at all. i will never use or recommend Sendinblue to My enemies. it is not worth a Penny at all. Please dont use it. Worst service ever.

  Review of 3/23/21, following an experience of 1/20/21 by KORY C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  It’s simple enough to use and has the features I need.

  Review of 3/23/21, following an experience of 2/1/21 by BLAZE P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Love the free plan. It more than meets our current needs. Super easy to use and does what I need it to do

  Review of 3/23/21, following an experience of 2/5/21 by VIOLA D. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  The drag and drop creator is very helpful and easy to use. We have had feedback that not all recipients are receiving all emails, but overall we're happy with it.

  Review of 3/23/21, following an experience of 1/27/21 by GUNNER B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I've been very pleased! Easy to navigate and great customer service!

  Review of 3/23/21, following an experience of 1/25/21 by JENSEN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  SendInBlue has been pivotal to our customer acquisition.

  Review of 3/5/21, following an experience of 1/18/21 by YASMINE P. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  how can we even send out messages to our clients if all the email addresses imported are blocked by your site while we can just email using outlook to our clients?

  Review of 3/5/21, following an experience of 1/5/21 by DERECK H. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Poor, poor customer service

  Review of 2/28/21, following an experience of 1/5/21 by ARLO K. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  Tried service for free. But my databade does not accept by service. Contacted couple of times Customer Care, but without any results. Waste my time. Switching to Mailchimp.

  Review of 2/28/21, following an experience of 12/30/20 by TOMMIE F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very easy to use, I like it!

  Review of 2/28/21, following an experience of 12/30/20 by SVEN M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  It’s a lot more user friendly than Mailchimp. I generally like it. I only think it needs some improvement on the workflow because it doesn’t seem to work properly. Also, there should be time zones outside of Europe provided for users who are scheduling emails outside of the Europe. Other than that, SendinBlue is really good for email campaigns!

  Review of 2/28/21, following an experience of 1/4/21 by AARON B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good explanations and instructions, easy to understand, and everything worked correctly. The elements they provide for putting together a newsletter actually helped me to do a better job than I would have done on my own. Highly recommended

  Review of 2/16/21, following an experience of 12/24/20 by ESTRELLA R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  very efficient

  Review of 2/16/21, following an experience of 12/21/20 by CARMINE H. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  price was not for the month it was for amount of email one could send ... very misleading and wrong .... want be doing business again

  Review of 2/16/21, following an experience of 11/30/20 by MOSE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great company! Love the trial so far, going to consider upgrading soon.

  Review of 2/16/21, following an experience of 12/20/20 by NATHANIEL R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  An excellent service! Easy to use and to create a good looking newsletter. I highly recommend!

  Review of 2/16/21, following an experience of 12/20/20 by VIVIANE H. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Worst service. Can’t get anyone on the phone. Horrible tracking and platform.

  Review of 2/12/21, following an experience of 11/19/20 by ALVENA M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  It's fairly straight-forward to navigate and use. Would be nice to customize templates a bit more (add photo/text blocks where we want).

  Review of 1/25/21, following an experience of 12/11/20 by MACI B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The price is right and so far no problems. Tech support was responsive.

  Review of 1/19/21, following an experience of 12/5/20 by CHRISTIANA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great! Easy to use, !

  Review of 1/18/21, following an experience of 12/4/20 by KALE F. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  often get timed out of emails sent during an hour, but other than that AWESOME.

  Review of 1/9/21, following an experience of 11/25/20 by RYANN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  very good, i would recommend to small business, great service

  Review of 1/6/21, following an experience of 11/22/20 by JOVANNY S. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  The templates aren't very appealing, and the UI doesn't have a good flow to it and is a little buggy.

  Review of 1/5/21, following an experience of 11/18/20 by MURPHY P. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  This is helpful in reviewing open rates and set an email sequence.

  Review of 1/4/21, following an experience of 11/17/20 by BOYD O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Sendinblue.com offers a great "free" service that will help growing businesses have the same powerful and professional marketing image when communicating with their customers. Once your business grows you can then opt in for one of the highly valued paid programs that are offered.....Nicely done Sendinblue!

  Review of 1/4/21, following an experience of 11/18/20 by VIOLETTE T. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Unfortunately, we will likely need to find another service. Send in Blue has had a number of challenges on the tech side -- like email campaigns going out later than scheduled due to server challenges apparently, and glitches with our mailing list saving. Another concern is that the customer support has been poor -- a lot of emails to try to solve relatively small problems. And, their pricing scheme is deceptive -- there's a lot they don't explain upfront, like the inability to switch between pricing plans mid-month. They appeared cost-competitive at first, and are turning out not to be.

  Review of 1/1/21, following an experience of 10/18/20 by RASHEED J. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  I'm pleased with the two campaigns I've created and sent. The email creation tool is not as intuitive as I would like, but I signed up for the free account so can't really complain. Emails went out on the date and time I chose. Good response so far.

  Review of 12/28/20, following an experience of 11/13/20 by RAPHAEL B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Good options provided. Would likd to know how to land email in primary in inbox instead of promotion

  Review of 12/28/20, following an experience of 11/13/20 by BULAH F. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Many how to use instructions difficult to find or non-existent. No support.

  Review of 12/27/20, following an experience of 11/12/20 by OCEANE B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent help for business.

  Review of 12/26/20, following an experience of 11/11/20 by KIM R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  no issues

  Review of 12/23/20, following an experience of 11/6/20 by BARTHOLOME Z. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Mostly works OK, but the 2 emails we have sent have both had numerous soft bounces due to sendinblue IPs being on blacklists. Not sure if this is a common problem or if we have just been unlucky. Time will tell.

  Review of 12/21/20, following an experience of 11/6/20 by SANDY H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great way to save your contacts and send MESSAGES

  Review of 12/21/20, following an experience of 11/5/20 by AUSTIN E. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  I run a very small business. So small that I still work a full time job. I really was looking for an inexpensive way to send my price list to my customers easily instead of to each person one at a time. The problem I have with your service is I didn't fully understand the way it worked so when I sent out my first distribution list that when I realized I was closing in on having the maximum number of subscribers already and would need to pay for your service. I can't justify the expense right now to spend $300 a year to send out 12 lists a year. Your pricing structure goes from zero to expensive real quick. Mail Chimp has a $9.99 a month service which is more reasonable for my needs and I'm balking at even having to pay that right now.

  Review of 12/20/20, following an experience of 10/6/20 by CRUZ B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Really simple to use. Hardly any learning curve..

  Review of 12/19/20, following an experience of 11/3/20 by DOUG D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I love how easy the program is to use and meets my needs as a small business.

  Review of 12/18/20, following an experience of 11/3/20 by ADELINE F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  For my very small business Sendín Blue has been perfect for my modest website needs. And I’m confident that it’ll continue to be a great fit if my business grows!

  Review of 12/18/20, following an experience of 11/3/20 by LEOLA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Sendin Blue allows me to keep my clients updated, at a very reasonable rate. Their system is easy to use and gets the job done.

  Review of 12/17/20, following an experience of 11/2/20 by ROGER S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I'm new to Send in Blue. So far I like it very much! Thank you!

  Review of 12/12/20, following an experience of 10/28/20 by GARFIELD M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  sendinblue.com is really great. I used to use Mail Chimp. It was awkward, complex and not very use-friendly. Sendinblue scores great in all these categories, in my opinion.

  Review of 11/26/20, following an experience of 10/12/20 by ONIE L. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  My contacts were rejected

  Review of 11/25/20, following an experience of 9/11/20 by ARA H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Overall it is a great program. I'm a little annoyed at how some of the organizational stuff works. (I think my brain just works a bit differently than the organizers of this software.)

  Review of 11/17/20, following an experience of 9/30/20 by IRMA D. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  My company has enjoyed creating our email content and sending it to clients.

  Review of 11/17/20, following an experience of 9/30/20 by ALLIE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The site is easy to navigate and the tools are also easy to use.

  Review of 11/16/20, following an experience of 10/2/20 by BREANA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  SendinBlue is an excellent service for constructing and sending newsletters. The tools are easy to use and it's simple to learn how. Furthermore, when I did have a question, the customer service was wonderful and provided the exact assistance I needed. Thanks for the great experience, SendinBlue!

  Review of 11/15/20, following an experience of 10/1/20 by MARIO H. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Horrible and many of our flyers end up in our subscribers spam mail. We lost a lot of business with this company.

  Review of 11/15/20, following an experience of 9/1/20 by ELISE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Thank you

  Review of 11/14/20, following an experience of 9/30/20 by JUDD L. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I did a large campaign and did not get any results. I sent emails in small batches every day for several days. I was very disappointed, after paying to have the required "clean up" done that I got nothing from this project. Brenda

  Review of 11/13/20, following an experience of 8/29/20 by XANDER B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The free level is meeting our needs.

  Review of 11/5/20, following an experience of 9/21/20 by GERARD B. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  The email was sent, but for the first several hours, it was held in a quarantine. This wouldn't be a problem normally, except that all users in our campaign still received an email with a huge warning plastered on it saying that the sender is being investigated for malicious behavior. The whole thing turned out to be an issue involving the fact we mentioned a new pricing structure for our business in the email, and I guess Sendinblue's algorithms thought it might be something malicious. Understandable to an extent, but this issue could have severely hurt our credibility.

  Review of 11/4/20, following an experience of 9/20/20 by COLEMAN N. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service

  Review of 11/3/20, following an experience of 9/19/20 by GINA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Its a very nice service, super easy to understand, I sent my first email shortly after I register, I didn't like that the free service you are limited to 300 emails per day plus if you have more than 300 you have to manually push them day by day, but I understood that I wasn't paying anything and that would be lifted once I pay for a subscription, totally fair.

  Review of 10/31/20, following an experience of 9/16/20 by BRAULIO C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I like the service and it works well, but converting all my timed campaigns to GMT instead of local time is weird.

  Review of 10/31/20, following an experience of 9/13/20 by JANIS C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Very simple to navigate. Straight to the point and love it.

  Review of 10/28/20, following an experience of 9/13/20 by MADALYN M. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  Need more clarity of how it works

  Review of 7/30/19, following an experience of 5/15/19 by ROSE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very Helpful...

  Review of 6/21/19, following an experience of 5/6/19 by ALYSHA K. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order