Customer reviews for bottompaintstore.com

Customer reviews

• 5 / 5

  

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  Very polite fast friendly service

  Review of 3/31/21, following an experience of 3/10/21 by DREW L. *

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• 5 / 5

  

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  Easy to order. Shipped quickly. Packaging was a little sketchy, seeing that the gallon of paint was partially crushed on the bottom of the can. Otherwise everything was flawless!

  Review of 3/31/21, following an experience of 3/8/21 by LETA B. *

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• 5 / 5

  

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  Delivery great timing excellent

  Review of 3/31/21, following an experience of 3/6/21 by MYRA R. *

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• 5 / 5

  

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  The Better Paint Store!

  Review of 3/31/21, following an experience of 3/9/21 by GINO R. *

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• 5 / 5

  

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  Could not place order on line So I called and spoke to the most perfect person and shortly after everything was complete.

  Review of 3/31/21, following an experience of 3/10/21 by COLTEN M. *

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• 1 / 5

  

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  Color doesn't match color chart. Customer service refused to resolve.

  Review of 3/31/21, following an experience of 3/3/21 by MARIE M. *

  *Pseudonymized data at the request of the author

  Answer by bottompaintstore.com

  

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  Hi, We did work on resolving the issue. We received your photos of the color you received and sent them to the manufacturer to review and they confirmed that you did receive the correct color and due to computer monitor color calibration differences, color swatches may not accurately represent the actual paint color. Sincerely, Bottom Paint Store

  Answer by Marie M

  

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  You should fix your color chart on web site. Your actual sky blue matches whaler blue on web site. Look at what you sent me and compare to web site color chart. Secondly take care of customer

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• 5 / 5

  

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  price was reasonable and shipping was very prompt... pleased.

  Review of 3/31/21, following an experience of 3/12/21 by DELL K. *

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• 5 / 5

  

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  arrived super quick and the paint seems high quality. Customer service was topnotch.

  Review of 3/30/21, following an experience of 3/3/21 by AVIS S. *

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• 5 / 5

  

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  Contacted the company to confirm a few technical details prior to ordering and received good guidance. Product was delivered as scheduled.

  Review of 3/30/21, following an experience of 3/4/21 by SAUL L. *

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• 1 / 5

  

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  Color chart on web site is incorrect. They willing to do anything about it. Poor' customer service

  Review of 3/30/21, following an experience of 2/26/21 by KEANU F. *

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• 5 / 5

  

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  Responsive company, many choices.

  Review of 3/16/21, following an experience of 3/5/21 by TORRANCE E. *

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• 5 / 5

  

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  It was real easy to order, the price was good, and rhe speedy delivery was the best part ot the experience as my boat was in the boatyard waiting for the barrier coat.

  Review of 3/15/21, following an experience of 3/5/21 by DAVIN H. *

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• 5 / 5

  

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  Website is easy to navigate, item was packaged extremely well, and Package arrived fast.

  Review of 3/15/21, following an experience of 3/6/21 by MELODY W. *

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• 5 / 5

  

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  All goo

  Review of 3/15/21, following an experience of 3/6/21 by KARIANNE S. *

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• 5 / 5

  

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  Great!

  Review of 3/14/21, following an experience of 3/4/21 by PRICE C. *

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• 5 / 5

  

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  good paint, however, I do not know why bottom paint has to cost almost $200 per gallon

  Review of 3/12/21, following an experience of 2/27/21 by ENOS C. *

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• 5 / 5

  

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  Ordered on a Wednesday and the package arrived Friday before I even knew it had shipped. Amazing delivery, will remember and use this store again.

  Review of 3/12/21, following an experience of 3/3/21 by RUTH K. *

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• 5 / 5

  

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  What was on the website was what I received and it was here fast! Thanks.

  Review of 3/12/21, following an experience of 2/27/21 by KIMBERLY T. *

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• 5 / 5

  

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  Great selection of bottom paints at a good price and fast / free shipping.

  Review of 3/12/21, following an experience of 3/2/21 by LEXIE E. *

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• 4 / 5

  

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  very ease to navigate and order Paint was delivered in time-frame as promised; the bottom of the can was dented a bit but it did not appear that the container was breached.

  Review of 3/11/21, following an experience of 3/2/21 by ELENORA B. *

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• 5 / 5

  

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  Good company to deal with and fast delivery

  Review of 3/11/21, following an experience of 2/26/21 by JANET E. *

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• 5 / 5

  

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  Quick service and easy to use product

  Review of 3/10/21, following an experience of 2/28/21 by JERAD K. *

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• 5 / 5

  

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  Quick service and robust packaging. Most other times I had bottom paint shipped it arrived dinged up. This time zero damage.

  Review of 3/9/21, following an experience of 2/28/21 by REINHOLD O. *

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• 5 / 5

  

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  They had reasonable prices and good selection of bottom paint. Delivery was very prompt. Have not used the paint yet so can not comment on it.

  Review of 3/8/21, following an experience of 2/26/21 by CINDY S. *

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• 5 / 5

  

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  Fast shipping

  Review of 3/8/21, following an experience of 2/26/21 by ORVAL K. *

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• 3 / 5

  

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  Got my order in timely manner, however I ordered a gallon of paint and the can itself was banged up pretty bad when I got it, thankfully it didn't open

  Review of 3/6/21, following an experience of 2/24/21 by KRISTA O. *

  *Pseudonymized data at the request of the author

  Answer by bottompaintstore.com

  

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  Hi Robert, Thank you for your order and feedback. We're sorry to hear the can was banged up during shipping. If it is not usable or is a defective feel free to call us 888-505-2313 and we can schedule a return/new shipment. Sincerely, Bottom Paint Store

• 5 / 5

  

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  Great price, easy to navigate the website, delivery was fast and the can of paint was very well protected against possible damage!!!! Would definitely order from Bottompaintstore again!!!

  Review of 3/6/21, following an experience of 2/25/21 by FRANCIS P. *

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• 5 / 5

  

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  Fast shipping and good selection with outstanding prices.

  Review of 3/6/21, following an experience of 2/25/21 by KAMREN Z. *

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• 5 / 5

  

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  Third order from Bottom Paint Store and had fast delivery and good price for all items purchased.

  Review of 3/4/21, following an experience of 2/23/21 by LAWRENCE W. *

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• 5 / 5

  

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  Good Fast Shipping Good "Chat" help

  Review of 3/2/21, following an experience of 2/12/21 by ARVILLA M. *

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• 5 / 5

  

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  Great price, as advertised, quick delivery.

  Review of 3/2/21, following an experience of 2/9/21 by JORDYN H. *

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• 5 / 5

  

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  awesome color paint

  Review of 3/2/21, following an experience of 2/10/21 by KEEGAN R. *

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• 5 / 5

  

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  I have not opened the 2 boxes yet. They both arrived together and the cardboard boxes are in perfect condition. They arrived on time as promised.

  Review of 3/2/21, following an experience of 2/17/21 by FRIEDA S. *

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• 5 / 5

  

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  Pretty fast delivery

  Review of 3/2/21, following an experience of 6/22/20 by MYLENE S. *

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• 5 / 5

  

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  No surprises, quick delivery.

  Review of 3/2/21, following an experience of 2/19/21 by FOREST T. *

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• 2 / 5

  

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  The paint seemed very old, about a 1" of really thick stuff on the bottom of the can it took forever even with my drill to mix it up, I mixed it over and over but seemed to keep settling out as I used it, I order another gallon to finish my boat project because I was committed to the color, I hope its better, it arrived today in a dented can.

  Review of 3/2/21, following an experience of 2/3/21 by ALBERT R. *

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  Answer by bottompaintstore.com

  

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  Thank you for the review of your Aluma Hawk product. We apologize for the damage incurred during transit of the second order. We hope you like this product as it is one of our most popular items. Please let us know if you need any assistance in the future. Bottom Paint Store

  Answer by Albert R

  

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  It's A great color, sticks to the metal and wood well I sure hope it holds up.

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• 5 / 5

  

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  Amazingly fast

  Review of 3/2/21, following an experience of 2/2/21 by LEOPOLD J. *

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• 5 / 5

  

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  Good price. Immediate shipment with very good email communication and shipment tracking. Will continue to purchase from this vendor.

  Review of 2/19/21, following an experience of 2/1/21 by ULISES M. *

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• 5 / 5

  

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  The primer I ordered seemed expensive, but it worked great. The paint available in California did not work and I had to spend $150 to get the railings and iron work sanblasted a 2nd time. This time I used the bottom paint primer and it worked great

  Review of 2/19/21, following an experience of 2/5/21 by AMIRA S. *

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• 5 / 5

  

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  Excellent customer service.

  Review of 2/19/21, following an experience of 1/31/21 by BRANT W. *

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• 5 / 5

  

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  quick shipping, will use again thx

  Review of 2/19/21, following an experience of 2/6/21 by KENTON L. *

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• 5 / 5

  

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  Everything was great from the website, to the delivery and particularly the help on the phone to picking the correct paint!

  Review of 2/19/21, following an experience of 1/28/21 by MIKE T. *

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• 5 / 5

  

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  Easy order, same product for way less dollars, free delivery. What's not to like!

  Review of 2/19/21, following an experience of 2/3/21 by AMY B. *

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• 5 / 5

  

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  Good price, fast delivery, all as it should. Cheers

  Review of 2/19/21, following an experience of 2/5/21 by ORION B. *

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• 5 / 5

  

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  You had the best price, free shipping, and arrived days before I thought it would. What else could I ask for? Great job Bottom Paint Store! You're my go to for the future.

  Review of 2/19/21, following an experience of 2/1/21 by RAMON N. *

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• 5 / 5

  

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  Very easy to order, excellent price and fast shipping

  Review of 2/19/21, following an experience of 2/6/21 by KALEY S. *

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• 5 / 5

  

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  Great service. No issues with order

  Review of 2/19/21, following an experience of 1/31/21 by MATHIAS K. *

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• 5 / 5

  

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  Great background information on any coating for my boat. Fast delivery always. and they answer their phones!

  Review of 2/19/21, following an experience of 2/4/21 by MAEGAN O. *

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• 5 / 5

  

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  Professional service and knowledgeable

  Review of 2/19/21, following an experience of 2/2/21 by HAL L. *

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• 1 / 5

  

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  I received the wrong item. I called. I emailed. I live chatted. All with no reply.

  Review of 2/19/21, following an experience of 1/27/21 by ED Z. *

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  Answer by bottompaintstore.com

  

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  Our apologies David for our error in sending the wrong product. We contacted shipping on 1/29 and they were shipping out the correct item, you can keep and destroy or donate the wrong item. We have requested tracking information for the replacement and will send it as soon as possible.

  Answer by Ed Z

  

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  Thank you. I understand that mistakes happen and I appreciate your efforts in making it right. I think the most important thing here is communication. Just make sure to reply to calls and emails in a timely manner. Thanks!

  Answer by bottompaintstore.com

  

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  Thank you for your patience and understanding. It looks like your replacement was delivered 02/02 with UPS tracking 1Z3447340397541650 and signed at reception by ARSENULT. Please let us know if you need any further assistance.

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• 4 / 5

  

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  All round service, from research to ordering and delivering, was very good. Information that's also provided is very good in helping the DIY'ers achieve goals. That's the way every providers in products should be. Thanks again for all your hard work.

  Review of 2/8/21, following an experience of 1/26/21 by CHRIST W. *

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• 5 / 5

  

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  prompt delivery!!

  Review of 2/8/21, following an experience of 1/25/21 by KEATON S. *

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• 5 / 5

  

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  Quality product and quick dependable service.

  Review of 2/8/21, following an experience of 1/23/21 by CELIA A. *

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• 5 / 5

  

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  very fast shipping

  Review of 2/8/21, following an experience of 1/25/21 by JOELLE M. *

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• 5 / 5

  

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  I received my order quickly

  Review of 2/8/21, following an experience of 1/25/21 by KORY H. *

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• 5 / 5

  

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  Ordering was fast and easy,!would use again.

  Review of 1/31/21, following an experience of 1/22/21 by COOPER W. *

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• 5 / 5

  

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  easy ordering and prompt delivery

  Review of 1/31/21, following an experience of 1/22/21 by SHYANNE C. *

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• 4 / 5

  

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  The only problem I encountered was that the paint can was badly dented. No overflow spillage, but, I'm a little worried when I open it this spring. Shipping was fast.

  Review of 1/31/21, following an experience of 1/22/21 by MIRACLE H. *

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• 4 / 5

  

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  ordered on line..delevery was promp

  Review of 1/30/21, following an experience of 1/21/21 by FRANZ M. *

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• 4 / 5

  

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  the store has a great selection, you can easily find what you need. i was needing my product within a certain timeframe as i had expensive yard help waiting for it's arrival. the associates on the chat line were extremely patient with me, way more than i was with them. to eliminate stress, order in plenty of time to receive the order, especially if it's coming ltl instead of ups as you're at the mercy of the truck line's need to consolidate loads. my product arrived safe and sound, and free shipping is a real bonus. i'll buy from them again.

  Review of 1/30/21, following an experience of 1/6/21 by WAYNE A. *

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• 5 / 5

  

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  The site was great, and the shipping was excellent, awesome packing, maybe even a bit of overkill, but thats better than the alternative

  Review of 1/28/21, following an experience of 1/20/21 by FLETCHER H. *

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• 5 / 5

  

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  easy, convenient and great price. haven't tried product yet (winter) but came highly recommended from fellow boaters in NJ and my marina.

  Review of 1/28/21, following an experience of 1/20/21 by LOTTIE G. *

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• 4 / 5

  

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  customer service was good

  Review of 1/28/21, following an experience of 1/12/21 by HALEY H. *

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• 5 / 5

  

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  Easy to order, quick delivery and best price

  Review of 1/27/21, following an experience of 1/19/21 by TAVARES O. *

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• 5 / 5

  

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  Great company - always!

  Review of 1/27/21, following an experience of 1/18/21 by DIANNA R. *

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• 5 / 5

  

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  Easy order Fast Shipping

  Review of 1/26/21, following an experience of 1/17/21 by SYDNI H. *

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• 4 / 5

  

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  Prompt

  Review of 1/26/21, following an experience of 1/17/21 by MARIAH H. *

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• 5 / 5

  

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  Excellent service and quick delivery!

  Review of 1/24/21, following an experience of 1/13/21 by MADILYN A. *

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• 5 / 5

  

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  Great service and great prices!!

  Review of 1/22/21, following an experience of 1/13/21 by ANDRES O. *

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• 5 / 5

  

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  The site was well organized and they responded to my questions promptly. The order was shipped and received within the timeline they originally stated. The containers were well padded and protected with no leakage or damage.

  Review of 1/21/21, following an experience of 1/13/21 by LAVADA B. *

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• 5 / 5

  

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  Great company. Great personal service. They answer their phones and follow through. Best prices, great delivery. Why go anywhere else

  Review of 1/21/21, following an experience of 1/8/21 by LIBBY W. *

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• 5 / 5

  

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  very easy to navigate the site, information easily available

  Review of 1/21/21, following an experience of 12/17/20 by CREOLA P. *

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• 5 / 5

  

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  all good

  Review of 1/21/21, following an experience of 1/8/21 by REECE O. *

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• 5 / 5

  

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  Simple and arrived on time

  Review of 1/20/21, following an experience of 12/27/20 by MARJOLAINE W. *

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• 5 / 5

  

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  Easy transaction and great communication on order.

  Review of 1/19/21, following an experience of 1/11/21 by VERNIE K. *

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• 4 / 5

  

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  Website is easy to navigate. Order process was easy.

  Review of 1/19/21, following an experience of 1/6/21 by KATHERINE R. *

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• 5 / 5

  

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  I ordered the brushable gelcoat and i received it quickly. I had a question in regards to the application and customer service answered it immediately. Great customer support!

  Review of 1/18/21, following an experience of 1/9/21 by DOLORES H. *

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• 5 / 5

  

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  Very fast shipping!

  Review of 1/15/21, following an experience of 1/5/21 by SHERMAN H. *

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• 5 / 5

  

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  Easy and fast at the right price.

  Review of 1/12/21, following an experience of 1/4/21 by LUIGI K. *

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• 5 / 5

  

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  I found the Bottom Paint Store website very easy to use. They have everything I need for restoring my sailboat. The prices are very good also.

  Review of 1/12/21, following an experience of 1/3/21 by BLANCHE K. *

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• 5 / 5

  

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  Great service and quick delivery

  Review of 1/12/21, following an experience of 1/3/21 by BETTYE R. *

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• 5 / 5

  

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  Fair pricing and good service.

  Review of 1/6/21, following an experience of 12/24/20 by VLADIMIR T. *

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• 4 / 5

  

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  I ordered two gallons of petite HD. It was delivered on time 🎈

  Review of 1/5/21, following an experience of 12/28/20 by ALBA M. *

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• 5 / 5

  

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  Excellent service

  Review of 1/5/21, following an experience of 12/27/20 by EVANGELINE K. *

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• 5 / 5

  

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  competitive prices

  Review of 1/2/21, following an experience of 12/21/20 by FOREST L. *

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• 5 / 5

  

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  Simple. Easy. Best prices by a mile.

  Review of 12/31/20, following an experience of 12/14/20 by CAMRYN K. *

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• 5 / 5

  

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  Had what I wanted at a good price and shipped fast

  Review of 12/31/20, following an experience of 12/22/20 by KYLIE D. *

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• 5 / 5

  

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  Easy to order. Fast shipping.

  Review of 12/26/20, following an experience of 12/18/20 by HAYDEN D. *

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• 5 / 5

  

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  Prompt service in the product was well packaged.

  Review of 12/25/20, following an experience of 12/17/20 by PEDRO B. *

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• 5 / 5

  

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  Great customer service and shipping was here in 3 days. Thanks to everyone at Bottom Paint Store. Merry Christmas also.

  Review of 12/25/20, following an experience of 12/17/20 by JOVANY R. *

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• 5 / 5

  

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  I haven't used the paint yet but it cane here very fast and was packaged very well.

  Review of 12/25/20, following an experience of 12/16/20 by ANTHONY J. *

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• 5 / 5

  

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  Good prices and selection

  Review of 12/25/20, following an experience of 12/16/20 by AMPARO J. *

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• 5 / 5

  

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  Bottom Paint Store offers quality marine products and a very good price, and ships quickly. In addition, packages always arrive well packaged and protected with foam.

  Review of 12/22/20, following an experience of 12/3/20 by TALIA Y. *

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• 5 / 5

  

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  My order came fast! I would definently order from them again

  Review of 12/21/20, following an experience of 12/12/20 by ROYCE B. *

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• 5 / 5

  

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  product received as advertised. Super customer service, thanks!

  Review of 12/18/20, following an experience of 12/6/20 by YVETTE V. *

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• 4 / 5

  

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  Happy with online store, ordering and paint costs... was not thrilled with the shipping process. Was expecting 3-to 4 day shipping with simple receive the paint. Paint was shipped freight via Saia...sat in a terminal in for 4 days... discovered I had to call Saia to schedule delivery... would of been nice to know this up front and avoided the delay in shipping.

  Review of 12/18/20, following an experience of 11/10/20 by FRANCISCO B. *

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  Answer by bottompaintstore.com

  

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  Thank you for the feedback Jay. We apologize for that delay, SAIA is supposed to contact receiver at phone number on file for delivery as they require sign off for receipt of goods and it should not have been your responsibility to make the initial contact. We appreciate your business and hope to work with you again.

• 5 / 5

  

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  Fast delivery

  Review of 12/16/20, following an experience of 12/8/20 by EVERARDO W. *

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• 5 / 5

  

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  Good service, quick shipping, no complaints at all!

  Review of 12/16/20, following an experience of 7/27/20 by YAZMIN B. *

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• 5 / 5

  

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  Staff very helpful answering questions, fast shipping and reasonable prices. Have not used products yet.

  Review of 12/16/20, following an experience of 12/7/20 by CAROLE M. *

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• 5 / 5

  

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  The process went well, the product arrived early, thank you!!

  Review of 12/15/20, following an experience of 12/2/20 by BERTRAND S. *

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