Customer reviews for bestmaterials.com

Customer reviews

• 5 / 5 1

  

  Edit Flag

  works great

  Review of 1/1/24, following an experience of 12/7/23 by JAMES C.

• 5 / 5 1

  

  Edit Flag

  EXCELLENT CUSTOMER SVC & RECIEVED IN EXTREMLY TIMELY MANOR WILL ALWAYS USE BEST MTRLS.....

  Review of 1/1/24, following an experience of 11/29/23 by BRYAN H.

• 5 / 5 1

  

  Edit Flag

  Easy to find and order , was exactly what I needed.

  Review of 1/1/24, following an experience of 11/30/23 by DUSTY R.

• 5 / 5 1

  

  Edit Flag

  Our product arrived quickly and was what we expected. When there was an issue with part of the product, they resolved the issue quickly.

  Review of 1/1/24, following an experience of 12/4/23 by NICK D.

• 2 / 5 1

  

  Edit Flag

  Site says item ships in 3-4 days but my order(only one part order)did not ship for 3 weeks and was instant payment w/ credit card

  Review of 1/1/24, following an experience of 11/17/23 by CRAIG H.

• 5 / 5 1

  

  Edit Flag

  FAST SHIPPING!! CONTRACTORS DREAM FOR MATERIAL ORDERING!! GREAT PRODUCT QUALITY & SELECTION

  Review of 1/1/24, following an experience of 12/6/23 by DAVIN R.

• 4 / 5 1

  

  Edit Flag

  Ordering was super easy.

  Review of 1/1/24, following an experience of 11/30/23 by JENNIFER F.

• 5 / 5 1

  

  Edit Flag

  Great

  Review of 12/26/23, following an experience of 11/27/23 by ALEX W.

• 2 / 5 1

  

  Edit Flag

  price for material was reasonable, they rip you off on the shipping costs

  Review of 12/26/23, following an experience of 11/29/23 by THEODORE M.

  Answer by bestmaterials.com

  

  Flag

  Hello, We have reviewed your order and will be able to refund you a shipping credit. Someone from our Best Materials team will be reaching out to you to let you know the amount refunded. We are glad the product worked for your project.

• 5 / 5 1

  

  Edit Flag

  Our second time ordering from bestmaterials.com, and again flawless!

  Review of 12/26/23, following an experience of 11/27/23 by LISA F.

• 5 / 5 1

  

  Edit Flag

  Product arrived on time and packaged carefully and sufficiently. Ordering process was easy enough. Very responsive customer service!

  Review of 12/26/23, following an experience of 11/30/23 by LUCY F.

• 5 / 5 1

  

  Edit Flag

  Great purchase! Great price and fast shipping!

  Review of 12/26/23, following an experience of 12/5/23 by MARCUS F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Easy to navigate site, shipping was very fast.

  Review of 12/26/23, following an experience of 11/30/23 by BRIAN J.

• 5 / 5 1

  

  Edit Flag

  Prompt shipment. No issues.

  Review of 12/18/23, following an experience of 11/26/23 by LEE S.

• 5 / 5 1

  

  Edit Flag

  This transaction was smooth as glass. I found the item I needed using the simple search bar, ordered the item, and the price, even including shipping, was better than anywhere else. Excellent!

  Review of 12/18/23, following an experience of 11/21/23 by DOUGLAS C.

• 5 / 5 1

  

  Edit Flag

  Arrived quickly, specs were clear & is as expected.

  Review of 12/18/23, following an experience of 11/18/23 by KIM M.

• 5 / 5 1

  

  Edit Flag

  Great service, would buy from again.

  Review of 12/18/23, following an experience of 11/29/23 by HARRY M.

• 5 / 5 1

  

  Edit Flag

  Installed this ridge vent foam yesterday and it is working great. Plus it will keep small birds and insects out of my shed.

  Review of 12/18/23, following an experience of 11/27/23 by JIM H.

• 1 / 5 1

  

  Edit Flag

  No comments because my stuff never arrived on my house and I lost my money.

  Review of 12/18/23, following an experience of 11/17/23 by NELLE M. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

  Edit Flag

  From the time of the order to shipping was way to long.

  Review of 12/16/23, following an experience of 11/2/23 by STEVE M.

• 5 / 5 1

  

  Edit Flag

  Arrived on time. Nice and solid product!

  Review of 12/16/23, following an experience of 11/14/23 by CARY T.

• 5 / 5 1

  

  Edit Flag

  BEST MATERIALS ARE GO TOO! FAST SHIPPING, GREAT QUALITY & PRICING

  Review of 12/16/23, following an experience of 11/21/23 by DAVIN R.

• 1 / 5 1

  

  Edit Flag

  Best Material calls this item a 10 inch defuser lens for your solar tube light assembly. Unfortunately, the item is NOT 10 inches. In fact it’s 11 inches! When I called Best Material for an explanation or offer to exchange the item a monotoned careless customer service person stated in the description (buried) the item is described as 11.25 inches. I explained even this information is inaccurate because the item is in fact 11 inches in diameter, no more no less! She stated that’s just how they are manufactured. Frustrated I purchased a non-refundable item $32.00 and not even an offer to switch it out. When I asked for a 9 inch defuser lens she put me on hold to check. Never doing business with this crappy company again.

  Review of 12/16/23, following an experience of 11/14/23 by PAUL F.

  Answer by bestmaterials.com

  

  Flag

  Hello, We are currently looking at the website description to verify the dimensions. If we are able to assist with a swap on an item or offer a refund due to the inaccuracy of our site, we will inform you of the next steps. We apologize for the inconvenience and hope to resolve this for you as soon as possible.

• 3 / 5 1

  

  Edit Flag

  I got discount on my order, but the shipping cost more than the order.

  Review of 12/15/23, following an experience of 11/13/23 by SALVADOR R.

• 2 / 5 1

  

  Edit Flag

  Difficult website. Should have guest checkout. Called and couldnt place order over phone had to spend 15 min re-setting up account. Other than that person was helpful

  Review of 12/15/23, following an experience of 11/13/23 by JAMES B.

• 5 / 5 1

  

  Edit Flag

  Materials were what was anticipated and installed well.

  Review of 12/1/23, following an experience of 11/13/23 by H TIMOTHY P.

• 5 / 5 1

  

  Edit Flag

  Their product was priced right, was mailed out immediately to me, and was delivered in good condition.

  Review of 11/27/23, following an experience of 11/6/23 by MARY W.

• 5 / 5 1

  

  Edit Flag

  Although I ordered the wrong item Best Materials worked with me to get the correct item and a refund.

  Review of 11/27/23, following an experience of 10/27/23 by LAURIER T.

• 4 / 5 1

  

  Edit Flag

  they work good we just got them in the ovens was waiting for the element.

  Review of 11/27/23, following an experience of 10/30/23 by GARY G.

• 4 / 5 1

  

  Edit Flag

  The product came as stated in the shipping which is great. I made a mistake in ordering and wish it was easier to change or cancel order but it wasn't that difficult overall. Products were as described and in perfect condition . Overall very good

  Review of 11/27/23, following an experience of 11/11/23 by JAMES W.

• 5 / 5 1

  

  Edit Flag

  The pipe were very good

  Review of 11/27/23, following an experience of 11/6/23 by FRANK G.

• 5 / 5 1

  

  Edit Flag

  fast delivery

  Review of 11/27/23, following an experience of 10/31/23 by KERN K.

• 2 / 5 1

  

  Edit Flag

  I ordered 130 6" 1/2 round gutter supports and paid for 130. I only got 117. With no explanation. But the box was marked 130 shipped. When I got to the powder coating shop and actually opened the box and counted , I found to be short 13 supports with clips. When we called to let them know, we'll that didn't go so well. Your company asked us to spread the supports and take a picture of them to prove that we were not lying. I have a receipt of the 117 supports that were powder coated. Why would I only do 117 if that's all I got. The installation of the gutter system is now on hold and well, we are now waiting for someone to contact us and either give me back my money or ship me the 23 supports. Very unprofessional treatment of a customer.

  Review of 11/27/23, following an experience of 10/26/23 by JOVANNY W. *

  *Pseudonymized data at the request of the author

  Answer by bestmaterials.com

  

  Flag

  The 13pcs you were shorted have been reordered and will be shipped to you as soon as they become available with an expedited shipping request. When companies similar to ours ask for photos of the products that were shipped to a customer it's per the manufacturers request. We don't make false accusations as mistakes happen. We need to show the manufacturer what was received to have them ship what was shorted. It's a process. We apologize for the inconvenience this has caused and the delay with your installation. You will receive the 13pcs that were missing not 23pcs. Again, this is our process when an issue arises with a shipment. Sorry you feel this was unprofessional of us to handle your order in this manner. We have already been in contact with your team and this matter has been resolved. Thank you and have a great week!

• 5 / 5 1

  

  Edit Flag

  Items showed up quickly and in excellent shape.

  Review of 11/27/23, following an experience of 11/10/23 by L SCOTT D.

• 5 / 5 1

  

  Edit Flag

  EASY TO USE WEBISTE AND ORDERING IS SIMPLE

  Review of 11/27/23, following an experience of 10/31/23 by JODI R.

• 4 / 5 1

  

  Edit Flag

  My order came out good, was packaged well. Took a bit to get here but that was the delivery service

  Review of 11/27/23, following an experience of 11/13/23 by ILLYA A.

• 5 / 5 1

  

  Edit Flag

  We were able to purchase a special hard to find fastener from bestmaterials.com. We called support just to confirm something, then proceeded to place the order online. It was easy and straightforward. The best part is despite the published long lead time, we received our order within a few days! Overall, ordering from bestmaterials.com was a pleasure.

  Review of 11/27/23, following an experience of 11/6/23 by LISA F.

• 5 / 5 1

  

  Edit Flag

  Quick and responsive. On time delivery.

  Review of 11/27/23, following an experience of 10/30/23 by BRIELLE K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Shipped and received on time great product selection

  Review of 11/27/23, following an experience of 11/11/23 by STACY N.

• 5 / 5 1

  

  Edit Flag

  Exactly what I ordered and quick delivery.

  Review of 11/27/23, following an experience of 11/12/23 by JOHN V.

• 5 / 5 1

  

  Edit Flag

  Best Materials website was easy to navigate, ordering was easy, products arrived on time, and lastly, I received timely emails on the status and delivery of my orders.

  Review of 11/27/23, following an experience of 11/4/23 by WAYNE B.

• 4 / 5 1

  

  Edit Flag

  The website needs major improvement

  Review of 11/27/23, following an experience of 11/13/23 by KELLY P.

• 5 / 5 1

  

  Edit Flag

  specific hardware in stock that I could not find anywhere else

  Review of 11/27/23, following an experience of 10/24/23 by IAN M.

• 5 / 5 1

  

  Edit Flag

  Great products and pricing and fast delivery.

  Review of 11/21/23, following an experience of 10/21/23 by KRIS L.

• 4 / 5 1

  

  Edit Flag

  I had a couple problems in the beginning. I sent an email with some questions for a large order I intended to purchase, but did not receive a response, which was disappointing. After a couple of calls, I did get through to a representative who helped me in a timely manner and was polite. I elected to order online ($7k with $7k shipping). I was a bit nervous sending that amount of money to a business I have never heard of before, but this is where they impressed me. I received my order confirmation immediately, as well as at least one email daily to let me know the status. Order was shipped (5500lbs) within a couple of days and delivered not long after. The freight driver was awesome and very accommodating to my unique delivery situation. (Jordan @TST-CF- 5 stars). With the stress-free process of the ordering, shipping, and delivery, I can overlook that my email flew under the radar. Lord knows I have done it too! Thank you for a pleasant business experience! It is rare these days...

  Review of 11/21/23, following an experience of 10/25/23 by THOMAS H.

• 5 / 5 1

  

  Edit Flag

  I've ordered before so it was easy to do a repeat order, even if it has been a while

  Review of 11/21/23, following an experience of 10/23/23 by JEFFREY M.

• 5 / 5 1

  

  Edit Flag

  I made an error in my order and their sales reps helped me with a refund as well as purchasing the correct item.

  Review of 11/21/23, following an experience of 10/25/23 by LAURIER T.

• 3 / 5 1

  

  Edit Flag

  Once the item I ordered was shipped, we received in a timely manner. However, I ordered on 10/19/23 and materials didn't ship until 11/1/23. This also happened on a previous order that didn't ship in a timely manner, and I had to cancel that order.

  Review of 11/21/23, following an experience of 10/19/23 by TAMMY Y.

  Answer by bestmaterials.com

  

  Flag

  Hello, We appreciate the review and the information shared. The item on your order had to be ordered from the manufacturer which caused the delay. We apologize for the inconvenience. We are currently working with our vendor partners to update all lead times on our website. When the item was made available it shipped 3 day select as requested.

• 5 / 5 1

  

  Edit Flag

  Super easy ordering, fast shipping and great products!

  Review of 11/21/23, following an experience of 10/24/23 by MICHAEL M.

• 4 / 5 1

  

  Edit Flag

  Quick easy transaction.

  Review of 11/21/23, following an experience of 10/22/23 by JULIE K.

• 5 / 5 1

  

  Edit Flag

  I received the material within a few days.

  Review of 11/18/23, following an experience of 10/17/23 by MIKE M.

• 4 / 5 1

  

  Edit Flag

  Site is good, ordering was easy, delivery took longer than the 3 day’s shipping I paid for, and it’s an expensive but necessary piece of rubber and flashing.

  Review of 11/18/23, following an experience of 10/23/23 by KERRY L.

• 5 / 5 1

  

  Edit Flag

  Gray service

  Review of 11/18/23, following an experience of 10/25/23 by DOVIE A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Got exactly what was ordered and then some. Timely updates on shipping, reasonable price, and adequatly packaged. You can't take forgranted that someone get's it right the first time.

  Review of 11/18/23, following an experience of 10/23/23 by DAVID A.

• 5 / 5 1

  

  Edit Flag

  Great customer service and fast shipping!

  Review of 11/18/23, following an experience of 10/24/23 by CORY J.

• 4 / 5 1

  

  Edit Flag

  I like it but shipping costs are just too much. A significant percentage of material cost. Maybe the cost is lower than going to store. Not compared yet.

  Review of 11/18/23, following an experience of 10/26/23 by FABIO P.

• 5 / 5 1

  

  Edit Flag

  I was skeptical after reading those reviews. Communication wasn't that great, but everything came as describe on time.

  Review of 11/18/23, following an experience of 10/26/23 by JACK D.

• 5 / 5 1

  

  Edit Flag

  My order arrived as promised and was easy to install.

  Review of 11/18/23, following an experience of 10/16/23 by JIM S.

• 5 / 5 1

  

  Edit Flag

  Fast Service!

  Review of 11/18/23, following an experience of 10/18/23 by DAVE P.

• 5 / 5 1

  

  Edit Flag

  So far I have had great service and the products seem dependable and durable. Time will tell.

  Review of 11/18/23, following an experience of 10/17/23 by LAURIER T.

• 5 / 5 1

  

  Edit Flag

  Excellent customer service

  Review of 11/18/23, following an experience of 10/18/23 by JOHN K.

• 2 / 5 1

  

  Edit Flag

  The product is great. The poor rating is because I paid for a quick delivery of 3 days and 5 days later it was shipped. The package arrived late (by 5 days) and was damaged. The product was bent and damaged due to poor shipping. Knowing it would take longer to get a new one, we made the damaged product work.

  Review of 11/18/23, following an experience of 10/17/23 by ADAM G.

  Answer by bestmaterials.com

  

  Flag

  Hello, We apologize for the inconvenience with shipping dates and damages to the item. The lead time for this item is 1-2 days to prepare the package. This item was shipped directly from the manufacturer and the original ship date was for 10/18 but did not make it on the carrier's truck. When we contacted the manufacturer to let them know of the delay, they did reship 3 day select but it was several days later on the 23rd. We will be glad to issue you the shipping fees in full. If you decide to purchase from our website again, please inform us in advance and we will check if we can offer an additional discount on the next order.

• 4 / 5 1

  

  Edit Flag

  I had a hard time setting up an account. The first one I called in the sales person I talked to wasn’t very helpful. The second time I called a different salesperson helped me. He was more than willing to do whatever I needed everything went smooth. God Bless!

  Review of 11/4/23, following an experience of 10/23/23 by RANDY B.

• 1 / 5 1

  

  Edit Flag

  I paid for two day air and received my order 11 days later.

  Review of 11/1/23, following an experience of 10/20/23 by DAVID C.

  Answer by bestmaterials.com

  

  Flag

  Hello David, The timeline of your order is what caused the delays. The order was placed after business hours on Friday evening. We are closed over the weekend and processed your order Monday morning. The manufacturer ships this item direct to our customers as this is made to order. The item was manufactured and then shipped on 10/27 2nd day air. We did not have all these details to give you at the time of your order. However, we are willing to refund you the shipping amount if you like. Please let us know if we can help you any further.

• 5 / 5 1

  

  Edit Flag

  Extremely fast delivery. Excellent product.

  Review of 10/31/23, following an experience of 10/18/23 by PIERRE E.

• 5 / 5 1

  

  Edit Flag

  Very helpful and they shipped on time when we asked them to do so. Very happy

  Review of 10/31/23, following an experience of 10/19/23 by RECEIVING J.

• 5 / 5 1

  

  Edit Flag

  i was happy to find a place where I could order just the amount of foam backer rod that I needed. The website was straight forward and there was ample communication about shipping and delivery.

  Review of 10/30/23, following an experience of 10/18/23 by ABBY M.

• 5 / 5 1

  

  Edit Flag

  Very good product and it arrived on time

  Review of 10/30/23, following an experience of 10/12/23 by BRIAN G.

• 5 / 5 1

  

  Edit Flag

  This was great! Quick & simple.

  Review of 10/30/23, following an experience of 10/12/23 by ROBERT S.

• 5 / 5 1

  

  Edit Flag

  Price was great and what I needed was a bit hard to find and the price was very good. They shipped them quickly and reasonably.

  Review of 10/30/23, following an experience of 10/18/23 by SCOTT G.

• 5 / 5 1

  

  Edit Flag

  Easy to do

  Review of 10/29/23, following an experience of 10/12/23 by STEPHEN W.

• 5 / 5 1

  

  Edit Flag

  Order for complete roof drain lacked the dome/strainer. They made it right immediately, sent missing part next day.

  Review of 10/28/23, following an experience of 10/11/23 by PETER R.

• 5 / 5 1

  

  Edit Flag

  Best Materials is a unique company that really cares about what their Customers think about their buying experience.

  Review of 10/28/23, following an experience of 10/11/23 by GARTH H.

• 5 / 5 1

  

  Edit Flag

  easy transaction, great communication/notifications, prompt shipping. thanks

  Review of 10/27/23, following an experience of 10/15/23 by DAVID A.

• 4 / 5 1

  

  Edit Flag

  The customer service staff was helpful with providing spec sheets for the grate that we purchased. This helped ensure that it fit.

  Review of 10/24/23, following an experience of 10/12/23 by ANGIE C.

• 4 / 5 1

  

  Edit Flag

  Materials and Products are good but the shipping costs are too high. I would buy much much more if the shipping prices were fair.

  Review of 10/24/23, following an experience of 10/12/23 by MICHAEL V.

• 5 / 5 1

  

  Edit Flag

  Great service. Great product!

  Review of 10/23/23, following an experience of 10/10/23 by DON L.

• 5 / 5 1

  

  Edit Flag

  Nice website, well organized and easy to find items. Also good pricing. Lastly, the shipment was very well packaged with lots of bubble wrap to protect the item. Thank you.

  Review of 10/23/23, following an experience of 10/11/23 by WILLIAM H.

• 5 / 5 1

  

  Edit Flag

  Great service - easy ordering online. My order arrived quickly (way ahead of schedule) & was packaged well.

  Review of 10/21/23, following an experience of 10/9/23 by OTHO H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent. The copper tape is exactly for what I was looking. Glad best materials offered this product.

  Review of 10/21/23, following an experience of 10/9/23 by ANNE B.

• 1 / 5 1

  

  Edit Flag

  The product is not as advertised on the page. The item is actually a strong yellow / Gold color. Customer service is unwilling to provide a workable solution to providing the incorrect product.

  Review of 10/21/23, following an experience of 10/9/23 by EVAN E.

  Answer by bestmaterials.com

  

  Flag

  Hello Evan, We have investigated and addressed your concern and thank you for sharing that the photo on our site does not match the actual item shipped. Since then, we have updated the photos on our site and will be sending you a return label soon.

• 4 / 5 1

  

  Edit Flag

  Ordering, shipping and customer service were all excellent with no problems.

  Review of 7/25/22, following an experience of 9/15/21 by GILBERTO S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Had a need for a TPO 1 way roof breather vent. Local supply didn't have what I needed. Best materials had it and delivered within a couple days. Got the job done and customer is happy. That makes me happy too. I'll buy again from them when the need arises with confidence

  Review of 3/18/22, following an experience of 2/15/22 by SYLVESTER B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Good experience

  Review of 3/18/22, following an experience of 2/16/22 by ERICA J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Good deal Good jod

  Review of 3/18/22, following an experience of 2/17/22 by WESTON R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent service

  Review of 3/18/22, following an experience of 2/17/22 by LUDWIG S. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  My initial order for a simple drain cover came without the screws, but after I called in, they had me the screws in a couple of days. I was disappointed that I paid for premium delivery, but couldn't take advantage of it without the screws. Everyone I dealt with was friendly and professional.

  Review of 3/18/22, following an experience of 2/17/22 by CARMELLA H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent

  Review of 3/18/22, following an experience of 2/16/22 by SHAYNE Z. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Clean service, quick delivery and quality materials.

  Review of 3/18/22, following an experience of 2/16/22 by PATRICK C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Christina in Shipping is the example of customer service. She navigated thru a very difficult situation with a transporter who had not responded to multiple inquiries for a shipment that was three weeks beyond the advertised delivery date with a non-working answering system to ultimately find my product and get it to my jobsite. Her commitment to customer service was refreshing and should be rewarded!

  Review of 3/18/22, following an experience of 2/3/22 by EWELL N. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

  Edit Flag

  What I ordered was not in stock. Best Materials does not have a handle on their inventory.

  Review of 3/18/22, following an experience of 2/14/22 by DORIAN L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Used this company twice and they have not let me down so far. Plan on continuing business with them .

  Review of 3/18/22, following an experience of 2/8/22 by OPAL H. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  Way to much time wasted on e-mails instead of quality control!

  Review of 3/17/22, following an experience of 2/12/22 by ENRIQUE P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Good service

  Review of 3/17/22, following an experience of 2/14/22 by LEVI J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Quick professional service.

  Review of 3/15/22, following an experience of 2/9/22 by PIPER D. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  Said it was in stock, 2 weeks later it is 6-8 weeks out on back order. Credit card already billed even though they didn't have the product.

  Review of 3/15/22, following an experience of 2/16/22 by ELZA L. *

  *Pseudonymized data at the request of the author

  Answer by bestmaterials.com

  

  Flag

  Hello Andrew, Thank you for your review. We understand your frustrations with our website and the transaction process. We are currently working with our API team to add a function that will display live inventory status. We are unable to stock each item in our warehouse and do ask our suppliers to fulfill orders when necessary. The transaction is immediate when submitted and we are able to refund orders when applicable. We apologize for not meeting your expectations. Sincerely, Greg Gonzales

• 5 / 5 1

  

  Edit Flag

  Would recommend

  Review of 3/15/22, following an experience of 2/13/22 by JONATHAN A. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  Their website was just a bit touchy to maneuver… But other than that they did a good job, even though they could not get the product that I desired they gave a prompt refund of my money

  Review of 3/15/22, following an experience of 2/4/22 by LAUREL G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  The product arrived in excellent condition due to the fantastic packing. It also arrived in a timely manner.

  Review of 3/14/22, following an experience of 2/16/22 by MADILYN O. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

  Edit Flag

  Good products, poor in communication.

  Review of 3/14/22, following an experience of 2/16/22 by NIKITA H. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order