arepair.ca

Customer reviews for arepair.ca

4.9 / 5 1

Calculated from 100 reviews obtained over the last 12 months

762 reviews since 06/12/2017

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Information arepair.ca

  • Company

    Maple Leaf Appliance Repair

  • Description

    We repair all makes and models of household appliances. With over 15 years of combined experience and technicians available in Vancouver, Calgary and Edmonton. Call us today!

  • Address

    12001 Oak Knoll Dr. Mark Mark

  • Website

    http://arepair.ca/

  • Category

    Household appliances

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Customer reviews

  • 5 / 5 1
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    We are looking forward to the repair and feel very confident in the workmanship!

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  • 5 / 5 1
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    Very friendly and took the time to explain what the issue was.

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  • 5 / 5 1
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    Amazing service and the technician was polite and very thorough.

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  • 5 / 5 1
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    Best refrigerator technician we have ever had - and we have had! Very knowledgeable and pleasant fellow and he even caught a leak in the water line we didn't know existed. 5 out of 5 or 10 out of 10. Highly recommend this company. Excellent service and reasonable prices too.

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  • 5 / 5 1
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    very happy with the service

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  • 5 / 5 1
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    Extra careful re: Covid to protect us. Removed outdoor shoes. Neat, professional, and clean appearance. Pleasant and patient. Listened, and took time to explain. Experienced. Organized and fully prepared with tools needed to investigate intermittent problem with washer.

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  • 5 / 5 1
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    Helpful service. Nice guy. Provided clear options.

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  • 5 / 5 1
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    quick determination of the issue and plan to fix.

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  • 5 / 5 1
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    Yuri did a great job, one of the best serviceman Iv'e ever had. Keep him he's the best advertising your company has.

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  • 5 / 5 1
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    Quick worker, clean and polite. Clear communications. Enjoyed talking to him

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  • 5 / 5 1
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    Yuriy was fantastic - very personable and honest. Very happy with the service provided.

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  • 5 / 5 1
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    Great service; had to wait for a part to arrive; follow service was excellent. Technician is very professional.

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  • 5 / 5 1
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    Yuri was extremely knowledgeable and professional. Excellent service. We are extremely happy with his performance.

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  • 5 / 5 1
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    Quick and easy! Very happy with service completed

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  • 5 / 5 1
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    He was a nice guys

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  • 5 / 5 1
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    Thanks

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  • 5 / 5 1
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    Yuriy was very pleasant

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  • 5 / 5 1
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    Great to have same day service, and have the replacement part we needed. Thanks for such a quick turnaround.

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  • 4 / 5 1
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    Expensive in my opinion.. but is done

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  • 5 / 5 1
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    Yuri has come twice to fix appliances for us. He is wonderful. Knowable, efficient and very nice. Please keep him as an employee. We trust him. He is a great asset.

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  • 5 / 5 1
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    Yuri was knowledgeable pleasant Explained everything Top notch Will certainly recommend

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  • 5 / 5 1
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    In Out fixed!!!

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  • 5 / 5 1
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    Great customer service. Knowledgeable technician!

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  • 5 / 5 1
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    Friendly, personable and very thorough work. Dismantled the dryer to determine the cause of problem and reassembled. Our dryer is functioning again for now but a new motor is recommended, hence, a new dryer. Thanks very much for your proficiency and advice. Much appreciated.

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  • 5 / 5 1
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    quick determination of the issue and plan to fix.

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  • 5 / 5 1
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    Yuri, He was pleasant, helpful and top notch overall. really happy customer here

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  • 5 / 5 1
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    Really appreciated Uryi fixing our freezer He did a really terrific job and I would recommend him to ALL MY friends when they need help repairing their appliances. Great Company. Thank you !!! 👍👍👍

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  • 5 / 5 1
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    Yuriy was professional and thorough at identifying and repairing the issue with our dishwashwer. We wouldn't hesitate to recommend your sevice. Thank you!

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  • 5 / 5 1
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    We were very impressed by your technition. He advised on how to use our washer even though the required part needed was no longer available

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  • 5 / 5 1
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    Trouble shooting was tough on this one, but was reasonable with the charges. Thank you.

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  • 5 / 5 1
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    exselent service,very nice man ,will give him a 10

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  • 4 / 5 1
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    service was good but expensive

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  • 5 / 5 1
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    Very knowledgeable and accommodating

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  • 5 / 5 1
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    Yuriko was very friendly and informative.

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  • 5 / 5 1
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    Yuriy was very thorough with his explanations and with the work he undertook! My only bit of disappointment was that my address was copied down incorrectly when I made my initial call!

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  • 5 / 5 1
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    Excellent service

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  • 5 / 5 1
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    Quick and competent response.

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  • 5 / 5 1
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    Timing, information, knowledge etc. Alex was great.

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  • 5 / 5 1
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    Great service, thoroughly explained

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  • 5 / 5 1
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    It was an easy, fantastic experience from beginning to end. I submitted the online form and got a call back in 15 minutes. The person on the other end was friendly and personable ( sorry, I forget their name), they explained the process and costs and asked to book the appointment, which they could do same day! I took the next day. Eli was great and had our issue diagnosed quickly with a quick fix. The people are fantastic, top notch customer experience and we will not deal with any other company from now on! Maple Leaf Appliance is the only choice.

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  • 5 / 5 1
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    Alex was very good at explaining everything about the refrigerator repair.

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  • 5 / 5 1
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    Yuriy is very thorough and professional, explains everything well and treats us like a valued customer.

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  • 2 / 5 1
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    Your technician was unable to fix the thermostat on my refrigerator due to lack of parts. It cost me $126, despite the claim on your website that if you couldn't repair there would be no charge.

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  • 5 / 5 1
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    Prompt efficient informative. Great job.

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  • 5 / 5 1
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    I have a roommate who likes to take over. Technician was very good handling him This man had no authority as I am the house owner and paid the service charge. Technician was very polite snd professional in dealing with both myself and the “cling-on”. Thank you !!

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  • 5 / 5 1
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    He took the time to explain things further and also preventive maintenance.

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  • 5 / 5 1
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    Excellent service from Eli

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  • 5 / 5 1
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    Thank you so much for getting the fridge fixed. You are wonderful!!

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  • 5 / 5 1
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    Amazing experience! Technician was a joy to have! He was very knowledgeable and thorough and did a great job of explaining and making appropriate recommendations.

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  • 5 / 5 1
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    Very knowledgeable & gave us a lot of office. Did not rush off until he checked all functions on dishwasher were working. Highly recommend!

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  • 5 / 5 1
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    The technician was able to identify the problem quickly and provided the repair necessary to fix it. He was very personable and answered all the questions we had.

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  • 5 / 5 1
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    Professional. Personable. So far....meeting all our expectations! Thank you!

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  • 5 / 5 1
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    Everything as expected. Thank you.

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  • 5 / 5 1
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    The best . Tutu was very informative, patient and listened, before diagnosing the problem.

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  • 5 / 5 1
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    Great guy- totally on top of his game.

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  • 5 / 5 1
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    Very pleasant and patient in explaining what he did and what I needed to do

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  • 5 / 5 1
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    Friendly, fast, explained everything, polite, left everything clean...you guys are great and I will call only you again in the future!

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  • 5 / 5 1
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    Friendly and informative

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  • 5 / 5 1
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    Very professional and knowledgeable, thank you for the great service.

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  • 5 / 5 1
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    Yuri knows his stuff. Came within 3 hours of my call. Courteous and efficient.

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  • 1 / 5 1
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    Dishwasher still holding water after 2 attempts. $250 labour for “vacuuming” that has not worked is a bit ridiculous. Tech is very stand-off ish and hard to communicate with. Will not recommend.

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  • 2 / 5 1
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    $126 dollars for less than 10 minutes of your time just to tell me the repair cost would exceed the cost of a new machine seems really excessive.

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  • 5 / 5 1
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    Thank you Alex for your repair. Clean and efficient. Great explanation of the problem with the Blomberg Dryer and the solution.

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  • 5 / 5 1
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    Very good service. My problem is solved and Eli knew right away what the problem was and he advised me the correct action to take. My fridge was back in service in about 1.5 hours which was better than I expected. Thank you for the great service.

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  • 5 / 5 1
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    It was great service.

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  • 3 / 5 1
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    I want to no why I was charged for 2 service callas the repair man was at my house already u mean if I had 3 things to be fixed I would have paid over 300 just for him to come to my door

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  • 5 / 5 1
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    Alex was super cordial, friendly, and knowledgeable. The only negative experience was the time line. There was a 3 hour window and he arrived in 3.5 hours. Maybe over booking his schedule? Too bad because the actual appt was excellent.

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  • 5 / 5 1
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    Alex did a great job of diagnosing, explaining, and resolving the issue!

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  • 5 / 5 1
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    Very friendly and professional

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  • 5 / 5 1
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    Yurily was great

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  • 5 / 5 1
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    Received great service from very friendly guy

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  • 5 / 5 1
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    He was great, quick and very polite. Would use your service again based on our experience

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  • 5 / 5 1
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    Very excellent service ! Will definitely recommend Maple Leaf to others for repair needs.

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  • 5 / 5 1
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    Used the webform to book my appointment and received lighting fast response. Fortunate that I was able to get same day appointment. Alex the service tech was very knowledgable and helpful and quick and courteous. Highly recommend!

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  • 3 / 5 1
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    Unable to fix my dryer as I was told parts were not available.

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  • 5 / 5 1
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    Friendly efficient service. Nice office staff. Fast repair

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  • 5 / 5 1
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    Alex was awesome! Thank you sooo much ❤️

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  • 5 / 5 1
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    I appreciate the serviceman talking m thru the problem, it was helpful. Sounds like i need a new washer!

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  • 5 / 5 1
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    Booking of the appointment was very nicely handled. Response was quick and the lady who called was very pleasant and very helpful.

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  • 5 / 5 1
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    Nothing, I wanted to complement Turin and what he had to say. He was great

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  • 5 / 5 1
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    Technician confirmed my suspicion- a new washer is needed. Some confusion as he thought the problem was a dryer it a washer even though I gave the receptionist the serial number for the washer

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  • 5 / 5 1
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    Thanks Yuriy!

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  • 5 / 5 1
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    He wore his mask, which is always great, and being in our home we didn’t... sorry about that!

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  • 5 / 5 1
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    We love our new vinyl plank flooring. The installer was very friendly and did a great job !! Brent & Jackie Diewold

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  • 5 / 5 1
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    My wife and I are both blown away by the friendliness and high quality service we received today by our technician Yuriy. Not only was he very personable and knowledgeable but he also took the time to explain our problem quite thoroughly. He also showed us what caused the issue and recommended brands to steer clear off. We would highly recommend Yuriy and Maple Leaf Appliance Repair to anyone and will definitely be requesting Yuriy again should the need arise. Outstanding service - Yuriy was awesome!!

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  • 5 / 5 1
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    Great experience! Will definitely use again.

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  • 2 / 5 1
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    The service man put in a new thermostat and charged us 315.00 then he called to tell us it wasn't the thermostat that it was the panel and that would costed us another 250..00dollars!! We are seniors and I really think 250..00 for labor is a rip off Very disappointed,

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  • 5 / 5 1
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    Alex was very professional and knowledgeable.

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  • 5 / 5 1
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    Your Technician, Alex, was so very personable. I enjoyed our conversations while he was making his repair

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  • 5 / 5 1
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    Yurih was very pleasant, helpful and thorough. He is an asset to your company. I have added your company's phone number to my contact list in case of future repairs because of my experience with him!

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  • 5 / 5 1
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    Very pleasant and gave us ideas on what to do about getting a new frig and looking for a good price. Appreciated his caring manner.

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  • 5 / 5 1
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    Alex was very thorough.

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  • 5 / 5 1
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    The technician was very knowledgeable and friendly.

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  • 5 / 5 1
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    Alex is a pleasure to have come to our home.

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  • 5 / 5 1
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    Yuriy was very knowledgeable and friendly. I would recommend his services to anyone.

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  • 5 / 5 1
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    Alex gave me a lot of helpful information about my appliance!

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  • 5 / 5 1
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    Very pleasant technician

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  • 5 / 5 1
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    excellent service. recommend!

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  • 1 / 5 1
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    Charged me $100 for 10 minutes

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  • 5 / 5 1
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    I can't say enough on how happy I am with the service maple leaf provided on my samsung fridge. They helped when no one else could. Thank you so much!

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