Customer reviews for 42photo.com

Customer reviews

• 5 / 5

  

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  Good communication from supplier everything went to plan product arrived safely in good condition.

  Review of 8/7/24, following an experience of 8/6/24 by ALLEN SHELDRAKE A.

• 4 / 5

  

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  Very much improved delivery experience compared to a previous occasion. Product well packaged. Can’t think of a better retailer for website choice. 42 St Photo's showroom, while not huge, is a joy!

  Review of 8/7/24, following an experience of 8/3/24 by LILLIAN GOLF A.

• 5 / 5

  

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  Excellent Support As always I find the team to be responsive, friendly and professional.

  Review of 8/7/24, following an experience of 8/1/24 by MICHAEL COX A.

• 5 / 5

  

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  wouldnt shop anywhere else Very Knowledgable staff . Extremely helpfull . We do not shop anywhere else for photography equipment

  Review of 8/7/24, following an experience of 8/6/24 by PETER PEARCE A.

• 5 / 5

  

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  Excellent service Camera was available from the website at a good price. Next day delivery worked exactly as it should, with DHL informing us of one hour delivery slot in advance. Could not ask for more.

  Review of 8/7/24, following an experience of 8/6/24 by JONATHAN NORWICH A.

• 5 / 5

  

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  Very impressed I am really impressed with the service. The lens is exactly as described and delivery was very fast. Thank you

  Review of 8/7/24, following an experience of 8/3/24 by CLAIRE FARRINGTON A.

• 5 / 5

  

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  Excellent and prompt service. Will definitely use 42 Photo again.

  Review of 8/7/24, following an experience of 8/6/24 by DANIEL PEARCE A.

• 5 / 5

  

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  Item matches description. Good price. DHL delivery very important. Very pleased with the lens.

  Review of 8/7/24, following an experience of 8/3/24 by TRACEY MUIR A.

• 5 / 5

  

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  Excellent as usual Good price, fast delivery at reasonable cost.

  Review of 8/7/24, following an experience of 8/6/24 by STEVE RUSSELL A.

• 5 / 5

  

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  Excellent Canon RF 70-200 f2.8 lens The lens I bought came in 2 days even though I didn’t pay for rapid postage, was excellently packaged, and the lens itself was if anything better than the description. Perfect service again

  Review of 8/7/24, following an experience of 8/6/24 by CHARLES BROWNE A.

• 5 / 5

  

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  Great customer service and excellent service and next day delivery. My purchase looked brand new saving me about $180. Thanks

  Review of 8/7/24, following an experience of 8/6/24 by LORRAINE SCOTT A.

• 5 / 5

  

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  Very happy Goods excellently described, well packed and promptly delivered. Prices very competitive- what more could you ask for. Highly recommended.

  Review of 8/7/24, following an experience of 8/2/24 by ALEX SAUNDERS A.

• 5 / 5

  

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  Excellent customer service! Super transparent and knowledgeable staff.

  Review of 8/7/24, following an experience of 8/6/24 by JACK MARLON A.

• 5 / 5

  

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  Fantastic company, great service & choice, ultra fast delivery. Could not recommend enough!

  Review of 8/7/24, following an experience of 8/1/24 by JEFF NASH A.

• 5 / 5

  

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  Quick, easy and efficient Ordered a lens from 42Photo for next day delivery. The whole ordering process was quick and easy. Delivered just after 8 am the day after I ordered it (door to door was probably only about 14 hours!)

  Review of 8/7/24, following an experience of 8/6/24 by ALEX HOGG A.

• 5 / 5

  

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  Easy to order, know when my order is coming. Helpful staff when I have phone in.

  Review of 8/7/24, following an experience of 8/4/24 by CAROL EDGERTON A.

• 5 / 5

  

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  42nd photo is a great service when ever you want something they got it your they will get it quickly for you great 👍

  Review of 8/7/24, following an experience of 8/6/24 by DERRICK HORTON A.

• 5 / 5

  

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  Brilliant retailer When you order from 42Photo your ordering from a very knowledgeable company that stands by the products they sell. Their prices are good and the next day delivery is really next day. I'll always shop here for my camera equipment.

  Review of 8/7/24, following an experience of 8/6/24 by PETE MUELLER A.

• 5 / 5

  

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  Always helpful, with lots of sound advice.

  Review of 8/7/24, following an experience of 8/5/24 by PAUL MAINLAND A.

• 5 / 5

  

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  Always very helpful. Do not attempt to sell you anything that is not appropriate for your equipment.

  Review of 8/7/24, following an experience of 8/6/24 by MARIO FREEMAN A.

• 5 / 5

  

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  Nikon Z50mm F1.8 lens Excellent service. With great staff. No issues whatsoever. Will definitely recommend them. I use the 42photo site and they have really been professional. Helpful and knowledgeable.

  Review of 8/7/24, following an experience of 8/3/24 by CHRIS DUNNING A.

• 5 / 5

  

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  Great online service, easy to order with a quick delivery time.

  Review of 8/7/24, following an experience of 8/5/24 by MARK HUNT A.

• 5 / 5

  

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  Best price, easy to navigate website great product range. Couldn't fault at all.

  Review of 8/7/24, following an experience of 8/6/24 by MALCOLM NICHOLSON A.

• 5 / 5

  

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  Bought 2 used lenses that looked like new, very pleased. Great company to deal with.

  Review of 8/7/24, following an experience of 8/6/24 by HENRY POPE A.

• 5 / 5

  

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  Just great and always there for you just great thanks for being there 👍 😀

  Review of 8/7/24, following an experience of 8/6/24 by KEITH LOCKYER A.

• 5 / 5

  

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  Great customer service as always. Dealt with professionally and swiftly.

  Review of 8/7/24, following an experience of 8/6/24 by VIRGINIA A.

• 5 / 5

  

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  Straight forward transaction. Excellent description. Well packaged. Let down on the delivery by the courier. Still gave a 5 Star review as 42Photo cannot be blamed for faulty courier service.

  Review of 8/7/24, following an experience of 8/6/24 by JACKSON TROWELL A.

• 5 / 5

  

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  Next day delivery, perfect item. Great service as always from 42PHOTO

  Review of 8/7/24, following an experience of 8/6/24 by GARRY WILLIAMS A.

• 5 / 5

  

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  Great advice and service, as usual. Prompt delivery of purchases too.

  Review of 8/7/24, following an experience of 8/6/24 by MALCOLM FREEMAN A.

• 5 / 5

  

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  Good communication, fast delivery.

  Review of 8/7/24, following an experience of 8/6/24 by GRAEME YOUNG A.

• 5 / 5

  

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  Excellent service and customer service. I was really reluctant to order some photo gear online, but it was the best choice to go with 42Photo. The process was straight forward, quick and easy. The item was delivered on time. I would highly recommend to anyone to use 42Photo.

  Review of 8/7/24, following an experience of 8/6/24 by BILLY HOLLAND A.

• 5 / 5

  

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  42.photo proved to be excellent I bought a pre used Sony 100-400 lens with free delivery and it arrived within 24 hrs. Packaging was excellent and the item was as described. Thank you.

  Review of 8/7/24, following an experience of 8/6/24 by AMANDA MAHONEY A.

• 5 / 5

  

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  Easy transaction, reliable service and fast shipping.

  Review of 8/7/24, following an experience of 8/6/24 by DOMINIC BURROWS A.

• 5 / 5

  

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  Great service and advice as usual. I wouldn't go anywhere else for my photography needs.

  Review of 8/7/24, following an experience of 8/5/24 by VERONICA BELLICK A.

• 5 / 5

  

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  Excellent service, prompt shipping, very easy to deal with.

  Review of 8/7/24, following an experience of 8/5/24 by WILLIAM BURTON A.

• 5 / 5

  

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  Excellent Was recommended to use 42Photo when I decided to take up photography and was very pleased with their advise expertise. Wouldn't go anywhere else now!

  Review of 8/7/24, following an experience of 8/6/24 by ALEX KELLERMAN A.

• 5 / 5

  

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  Great service and help from staff Although item was out of stock when originally ordered, delivery was very quick once it was back in stock and staff very helpful and responsive with a query I had. Highly recommended!

  Review of 8/7/24, following an experience of 8/6/24 by DENNIS PICKERING A.

• 5 / 5

  

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  Their prices are great, the delivery is quick and safely packaged, the website was a breeze to use, and shipping was lightning-fast. Customer service was responsive and informative. The Nikon Z6 III camera I ordered arrived securely packaged. Looking forward to using it for wedding photography.

  Review of 8/6/24, following an experience of 7/15/24 by ALLISSON HUFFMAN A.

• 5 / 5

  

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  Ordered over the web on Friday and my new Fotopro tripod arrived on the following Tuesday - excellent. The website was simple to use, shipping was quick, and customer service was top-notch. The tripod arrived well-protected. I will shop here again in the near future and advise other buyers to do so as well.

  Review of 8/6/24, following an experience of 7/26/24 by ADDISON A.

• 5 / 5

  

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  Plenty of quality and choice at the best prices! The service has been excellent. I recently ordered the Sony a9 III camera and received it quickly. The website was straightforward, and customer service was incredibly helpful. I am very happy with chosen 42photo.com so far

  Review of 8/6/24, following an experience of 7/30/24 by FIONA HAYDEN A.

• 5 / 5

  

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  Excellent choice of products, good value and fast delivery. Communications via text and email at each stage of the sale/delivery process. I'm very pleased with my purchase and the overall service. This is definitely the place to shop for camera gear.

  Review of 8/6/24, following an experience of 7/17/24 by DARRELL INGRAM A.

• 5 / 5

  

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  I got the Sony a6400 camera from 42nd street photo. The website was easy to navigate, shipping was fast, and customer service was excellent. The package was secure. Perfect for portrait photography.

  Review of 8/6/24, following an experience of 7/30/24 by BRUNO MEYERS A.

• 5 / 5

  

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  I have only used 42nd street photo twice, but on both occasions the service was brilliant. I ordered a Sony ZV-E10 II camera one afternoon and it arrived the following morning. On Sunday evening I ordered a Sony E 10-20mm f/4 lens and it arrived this morning. No fuss, just good service. Many thanks

  Review of 8/6/24, following an experience of 7/3/24 by LILIANNA GOODMAN A.

• 5 / 5

  

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  I bought the Olympus E-M10 IV camera from 42nd street photo. The website was intuitive, and customer service was prompt. Fast shipping and secure packaging. Great for underwater photography. I’ll be back for more equipment!

  Review of 8/6/24, following an experience of 7/10/24 by ZACHERY BROCK A.

• 5 / 5

  

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  Fast delivery, excellent product choice and fantastic customer service I hadn't used 42nd street photo before but will definitely be doing so again because they made it easy to purchase the Sony a7R V camera. The website was user-friendly, and shipping was fast.

  Review of 8/6/24, following an experience of 7/11/24 by ALINA HERRERA A.

• 3 / 5

  

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  This was my first purchase from 42nd street photo, and I must say that it was one of the easiest and hassle free transactions that I have had from an on-line store. There was a minor miscommunication about stock, but customer service handled it well. The camera I ordered arrived intact.

  Review of 8/6/24, following an experience of 7/11/24 by DESMOND ANDERSON A.

• 5 / 5

  

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  I bought a Nikon NIKKOR Z 24-70mm f/4 lens from 42photo.com. The communication was good, service was friendly and the lens was delivered quickly and with no problems

  Review of 8/6/24, following an experience of 7/10/24 by BRAYDON RUIZ A.

• 5 / 5

  

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  Good price,really fast delivery. Used lens was in mint condition so the description was spot on.

  Review of 8/6/24, following an experience of 8/2/24 by TIM COOPER A.

• 5 / 5

  

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  Very easy to place order. Delivered on time.

  Review of 8/6/24, following an experience of 8/2/24 by CUSTOMER A.

• 5 / 5

  

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  Ordered a Canon EOS R8 camera this week from 42nd street photo. I've always been wary of buying photographic equipment online but the camera is excellent - Very impressed with the features, size and weight of this piece which was delivered just 24 hours after I ordered. Fantastic service. I will definitely use 42nd street photo for any future camera/lenses purchases!

  Review of 8/6/24, following an experience of 7/10/24 by LENNOX A.

• 5 / 5

  

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  I ordered a Sony a6400 camera on a Tuesday night, the next day I received a text and e-mail confirming dispatch and received my order on Thursday morning. It arrived well packaged and in perfect condition. Thanks to the guys at 42photo.com for a swift and professional service.

  Review of 8/6/24, following an experience of 7/25/24 by COLLIN LEONARD A.

• 5 / 5

  

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  Wasn't expecting such a superb Nikon Z5 camera. Am amazed at the build quality, interface, and image quality I am really over the moon with this purchase, it's good value for money, there's nothing I don't like about it, a really great addition to my photographic kit. Overall a great shopping experience. Thank you

  Review of 8/6/24, following an experience of 7/24/24 by WEBSTER A.

• 5 / 5

  

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  Although I'm a relatively new customer, I have found both service and products absolutely first class. Also, the prices are outstandingly good, and the delivery date always correct. I'd recommend them to anyone serious about their photography.

  Review of 8/6/24, following an experience of 7/11/24 by HANCOCK A.

• 5 / 5

  

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  I recently ordered my Nikon Z30 camera late on Friday and it arrived Tuesday! Kept up to date with order status with emails. Excellent price too!! Would definitely recommend this company as my experience was first class - thank you

  Review of 8/6/24, following an experience of 7/25/24 by DARIAN A.

• 5 / 5

  

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  Excellent service I have used the company for many years because their website, products and service are excellent. Some days ago something went wrong with an order but I was able to speak to a real person, with no significant delay, who promptly and quickly dealt with the problem.

  Review of 8/6/24, following an experience of 8/2/24 by JENNY MCWILLIAMS A.

• 5 / 5

  

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  Great service and advice as usual. I wouldn't go anywhere else for my photography needs.

  Review of 8/6/24, following an experience of 8/2/24 by KENNETH FREEMAN A.

• 5 / 5

  

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  I'm a professional photographer and I use a few different online retailers for camera gear, based on their prices and previous good experience. 42photo.com are up there as one of my first choices - competitive prices, reasonable delivery charges and accurate stock levels on their website. I just received a Canon EOS R10 camera and, as is usual with 42nd street photo, it turned up the following day with no issues.

  Review of 8/6/24, following an experience of 7/31/24 by ESTELLE A.

• 5 / 5

  

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  The price of the Sony a7C II camera I ordered was very competitive, the camera was delivered on the day specified and there was the added bonus of an email so that I could track the order. I would definitely use this company again and would recommend to friends and family.

  Review of 8/6/24, following an experience of 7/17/24 by MORGAN A.

• 5 / 5

  

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  Treated myself to a Sony a7 III camera and i am well impressed with it and the overall service i got from 42photo.com, will definitely be shopping there again, 5 star service and unbeatable on price

  Review of 8/6/24, following an experience of 7/17/24 by SHAWN A.

• 5 / 5

  

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  Very quick service. I only used standard shipping but the goods arrived next day. Easy ordering process. Highly recommended

  Review of 8/6/24, following an experience of 8/2/24 by ANDRÉ STEVENSON A.

• 5 / 5

  

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  Great product and prompt delivery.

  Review of 8/6/24, following an experience of 8/1/24 by SHELLY HELMAN A.

• 5 / 5

  

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  The Sony a6600 camera I bought from 42nd street photo was fantastic and particularly good value for money. I love the professionalism with which the company handles business. For quick access to their website I even have them stored on my laptop.

  Review of 8/6/24, following an experience of 7/11/24 by JORDAN A.

• 5 / 5

  

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  Reliable Supplier Never had a problem with this company. Ordered photography paper, which came quickly and was well packed. Highly recommended

  Review of 8/3/24, following an experience of 8/1/24 by LILLY MCFARLANE A.

• 5 / 5

  

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  As always, great web experience and clear fulfilment process. Goods delivered quickly.

  Review of 8/3/24, following an experience of 8/2/24 by GUY BUTLER A.

• 5 / 5

  

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  Kate was very helpful to ensure that a deal was negotiated to my satisfaction.

  Review of 8/3/24, following an experience of 8/2/24 by JACKSON TWAIN A.

• 5 / 5

  

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  42Photo have a great website. It's easy to find what you're looking for and the checkout process is straightforward to navigate. They're also very efficient at processing orders and getting them shipped out to me.

  Review of 8/3/24, following an experience of 8/2/24 by ROBERT MUNRO A.

• 5 / 5

  

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  Excellent service as always. Ordered and delivered within 24 hours.

  Review of 8/3/24, following an experience of 8/2/24 by OLIVER BOOKER A.

• 5 / 5

  

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  The process was straight forward, quick and easy. The item was delivered on time. I would highly recommend to anyone to use 42Photo.

  Review of 8/3/24, following an experience of 8/1/24 by VINCENT PERKINS A.

• 5 / 5

  

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  I have been using 42nd Photo for many years and have always been impressed prompt and polite customer service.

  Review of 8/3/24, following an experience of 8/2/24 by WILLIAM HARDY A.

• 5 / 5

  

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  Thanks for your usual friendly and effective service.

  Review of 8/3/24, following an experience of 8/2/24 by COLIN HEATH A.

• 5 / 5

  

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  Great service and help from staff Although item was out of stock when originally ordered, delivery was very quick once it was back in stock and staff very helpful and responsive with a query I had. Highly recommended!

  Review of 8/3/24, following an experience of 8/1/24 by WILLIAM CLARK A.

• 5 / 5

  

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  Highly recommended! Great service. Best price I could find and super-quick delivery.

  Review of 8/3/24, following an experience of 8/1/24 by SIMONE TURNER A.

• 5 / 5

  

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  Amazing service! Next day shipping, arrived before I left on holiday. Very happy!

  Review of 8/3/24, following an experience of 8/2/24 by DAVID JONES A.

• 5 / 5

  

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  Super easy no hassle ordering and great quality lens would highly recommend 42Photo

  Review of 8/3/24, following an experience of 8/2/24 by ALAN ASHCROFT A.

• 5 / 5

  

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  Outstanding customer service. Thank you.

  Review of 8/3/24, following an experience of 8/2/24 by STEVE NASH A.

• 5 / 5

  

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  Great website, great stock choice of new and used, great grading of quality and overall fantastic fast service.

  Review of 8/3/24, following an experience of 8/1/24 by ABIGAIL NORTH A.

• 5 / 5

  

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  Jonathan at the 42nd street Photo store in Manhattan was incredible. He went above and beyond to make sure I got the camera I wanted before I left town. Top notch service all around.

  Review of 8/3/24, following an experience of 8/1/24 by DERRICK HURST A.

• 5 / 5

  

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  Just great service. Easy to navigate site and if you ever have a problem, they have real people to resolve it for you.

  Review of 8/3/24, following an experience of 8/2/24 by KELVIN PALMER A.

• 5 / 5

  

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  Superb Quality Customer Service. Purchased Used Camera, exactly as described, unfortunately didn't meet needs, so returned via local store. Good communications and prompt processing of refund. Thanks.

  Review of 8/3/24, following an experience of 8/1/24 by JENNIFER WESTWOOD A.

• 5 / 5

  

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  Dealt with the transaction brilliantly. Corrected a problem smoothly. with no fuss and promptly!!!

  Review of 8/3/24, following an experience of 8/2/24 by TONY SCARFE A.

• 5 / 5

  

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  Another excellent purchase, having used 42nd St. Photo many times before I feel safe that my items will be dispatched quickly, be well packaged and as described when it comes to used items. Highly recommend 42nd St. Photo for all your photo needs

  Review of 8/3/24, following an experience of 8/2/24 by LAYNE HOWLETT A.

• 5 / 5

  

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  Excellent product - as ordered. Great delivery too.

  Review of 8/3/24, following an experience of 8/2/24 by NIGEL JENKINS A.

• 5 / 5

  

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  Excellent store both online and in shop I have used 42nd Photo many times both online and in store. They are excellent to deal with, deliver fast and quick to respond to issues. Their store staff are always knowledgeable and do no upsell or over sell

  Review of 8/3/24, following an experience of 8/1/24 by GARRY OAKLEY A.

• 5 / 5

  

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  Great service and very quick delivery. Wouldn't hesitate to recommend 42photo

  Review of 8/3/24, following an experience of 8/1/24 by JOE MAHONEY A.

• 5 / 5

  

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  I have purchased a number of photo item from 42Photo over the years and have always found them knowledgeable, professional and quick in delivery.

  Review of 8/3/24, following an experience of 8/2/24 by SHANE STEINER A.

• 5 / 5

  

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  I have used 42Photo for many years now and will continue to. Service is brilliant, knowledge of products great and delivery superb. What more can be asked!! Most unusual in this day and age, keep up the great work and thanks.

  Review of 8/3/24, following an experience of 8/2/24 by AARON NORTON A.

• 5 / 5

  

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  Reconditioned Nikon Zf camera I bought a reconditioned Nikon Zf camera from 42nd Photo, the camera was boxed ‘as new’ and at a reasonable price Delivery was fast and the item was carefully and properly packaged and shipped. Good value I found and the company have been great to deal with

  Review of 8/3/24, following an experience of 8/2/24 by DAVID WATKINS A.

• 5 / 5

  

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  Great service I bought a Canon EOS r6 for a competitive price and it arrived promptly and exactly as described

  Review of 8/3/24, following an experience of 8/2/24 by PHILLIP MAUNCHIN A.

• 5 / 5

  

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  Good price, fast delivery. No hassle. They were sold as Excellent and that's exactly what they were, Delighted. I will certainly use them again. 5 Star Service. Many Thanks

  Review of 8/1/24, following an experience of 7/31/24 by GARRY FARROW A.

• 5 / 5

  

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  Viltrox 20mm lens for Nikon Z Fantastic company to deal with. The item arrived and was as described, over the moon with the service.

  Review of 8/1/24, following an experience of 7/31/24 by ANNE BROADHURST A.

• 5 / 5

  

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  Canon R6 Mk2 camera My first time visiting the 42Photo store NY and I will definitely be back! What a great store and such helpful and knowledgeable staff. Jonathan and John particularly worked hard to get me the best deal they could. Thoroughly recommend them!

  Review of 8/1/24, following an experience of 7/31/24 by DUNCAN GREENFIELD A.

• 5 / 5

  

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  Great price for the product I purchased, Prompt reliable delivery, kept informed at every stage of my purchase, Definitely would use 42nd Street Photo again.

  Review of 8/1/24, following an experience of 7/31/24 by GRIFFIN ASHTON A.

• 5 / 5

  

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  Quick delivery and well packaged item. I would use this company again.

  Review of 8/1/24, following an experience of 7/31/24 by BARRY ALDWORTH A.

• 5 / 5

  

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  Great service, told me my item was being delivered and it was in my hand the next day. Great service from 42Photo and DHL

  Review of 8/1/24, following an experience of 7/31/24 by AMANDA MCLEAN A.

• 5 / 5

  

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  Prompt delivery and good packaging. I dithered about whether to get an EOS r6 Mark II and was glad to secure one of the last available. Price competitive with that huge company named after a river, and I prefer to support good local retailers like 42Photo whenever possible.

  Review of 8/1/24, following an experience of 7/31/24 by LARRY BARKER A.

• 5 / 5

  

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  Item arrived very quickly and was well packed. Is in much better condition than I was expecting and was a very good price.

  Review of 8/1/24, following an experience of 7/30/24 by ROBERT JACKSON A.

• 5 / 5

  

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  Fujifilm XT5 camera Incredible! Not only that, the camera is like new (it was described as being in excellent condition) so I could not be happier with the service and product I’ve received. I think it’s the best site for second hand gear in the US. I also traded in a lens and the offer was in excess of other similar online retailers. Thank you.

  Review of 8/1/24, following an experience of 7/31/24 by SHARON MCKAY A.

• 5 / 5

  

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  Great service from 42Photo as usual - camera body and two lenses exactly as described - excellent condition, and for a very good price. Highly recommended.

  Review of 7/27/24, following an experience of 7/25/24 by DAVINA HARRISON A.

• 5 / 5

  

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  42nd photo is a great service when ever you want something they got it your they will get it quickly for you great 👍

  Review of 7/27/24, following an experience of 7/26/24 by NIGEL GRAHAM A.

• 5 / 5

  

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  Canon EF 24mm f2.8 lens Product matched the description and was delivered promptly.

  Review of 7/27/24, following an experience of 7/25/24 by STUART WILSON A.

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