Customer reviews
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A couple of days ago, I came across this used Canon 1D Mark IV in near mint condition at a price that's roughly 30% the cost of newer models and I'm not disappointed with this purchase. I shoot indoor variety games such as high school basketball in low light gyms and I can strongly recommend the 1D Mark IV for high speed action photography in all conditions after using it for a week. I was fortunate to pick up one of the last, new in box, samples of this magnificent camera at a steal price!!! And last but not least, 42nd PHOTO has premium quality, plus there's always a professional that can help you to take the right decision. I really appreciate that. Don't hesitate to ask questions
Review of , following an experience of by CECILE HALE A.
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I've never ordered here again but item was as described. Ordered online and transaction went very smoothly. Delivery was prompt. The Camera is Pentax K-3 Mark Il| DSLR. Nice camera for the enthusiast. lt's a great tool for the company I work for full time for product and environmental photography. I highly recommend this camera store to my friends.
Review of , following an experience of by SALVATORE WALTON A.
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The X-T5 is a great entrant to my XT series fleet. I wanted an upgrade from XT-2, the XT-5 I pre-ordered from 42photo has been a godsend as I can still use my x-mount lenses; Fuji XF 18-55 and 55-200. It came with all accessories, battery, power adapter, USB cable, headphone adaptor, shoulder strap, body cap, hot shoe and a Limited one-year warranty from Fujifilm. Noise performance is incredible. Thank you 42photo for helping with the purchase and SO far I'm pleased with the quality of the camera.
Review of , following an experience of by STEWART CHANEY A.
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Very Happy with Pentax & 42PHOTO is the Best. After talking to professional photographers and friends, I finally got this Pentax K-1 Mark II and a 28-105mm lens. I went into 42PHOTO in the morning with the intention of purchasing a Nikon D610. After holding the K-1 in my hands, it's intuitive LCD display and Wi-Fi marked the end of my quest. It takes fabulous pictures and is very easy to use, lightweight and solidly constructed. I must add that I have never dealt with a better company than 42PHOTO, Jonathan the salesman also added a filter and SDXC card to boot! Every question was taken care of promptly and they resolved any error without reluctance. l 'Il always buy from them in future.
Review of , following an experience of by THOMAS A.
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First impressions create long lasting memories about a company's core values and level of customer service. From the neat and well-laid camera store to the attentive and genuine staff members surely nailed it! They managed to finish a very arduous repair to my Nikon D6 in time. Great communication from the start of the process of diagnosis, repair cost and fresh updates. I would highly recommend to anyone who cares about their equipment.
Review of , following an experience of by JOSH MOON A.
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42PHOTO - The Best In The Business. Thanks to a good friend's recommendation a few years ago I tried out 42PHOTO. I've become a loyal customer ever since. If I need technical advice I know I can get it from these folks since their opinions have proven to be completely on target again and again. Their supply of photographic kit is incredible and their shipping process gets my orders out the door and on their way in record time. And thanks to the care they take in securely packaging orders, everything shows up in perfect shape. Friendly staff, knowledgeable, and customer focused + good prices and a large selection = the Best In The Business, I can recommend 42PHOTO to you without any reservation. I only wish I had discovered them sooner. Thank you!
Review of , following an experience of by JOSIAH A.
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Outstanding Lifelong Investment from 42nd Street Photo I first rented the lens from 42nd Photo and I got a sense of fulfilment in it I wanted to own it. Great lens for distant wildlife, motor sports and birds. lt's lighter than my Sigma lenses and it arrived exactly as what I wanted. Purchase from 42nd Photo may not be the cheapest but everything is predictable, packing, delivery, etc. Warmest of recommendations:-)
Review of , following an experience of by STEWART CHANEY A.
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Excellent Aftercare service & Follow-up service! I purchased the wrong fluid head for my tripod unit. Was contacted before my item actually posted to confirm the suitability of the item. Turned out the head was incompatible with my Manfrotto tripod. I was given a couple of other suitable options. Finally selected a Sirui VA-5 head, this is a major shift moving away from Amazon cheap products to 42nd Street Photo quality. Great sales &control logistics ensured I had the right part before it shipped!!
Review of , following an experience of by DAVID FROST A.
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I am an amateur photographer, I grabbed Sony a6000 and 55-210 lens, an affordable but powerful camera for far away shots It was delivered in only a few days and it included everything said it would. 42photo.com offered a great deal including an extra battery, USB cable, memory card etc. in a one-off discounted sale. Will definitely return in the future!!!
Review of , following an experience of by ALFRED NEWMAN A.
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42photo.com has the best customer service! All of their products are as advertised and their shipping process is excellent and fast! Thanks Jonathan for your hard work and dedication to your customers, I will continue shopping here for many years to come!
Review of , following an experience of by FREDRIC THOMPSON A.
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From the start of ordering to receiving the Sony a7 IV camera I ordered, I was kept informed every single step of the way. No glitches, no issues, just straightforward information that was precise and concise. Ordered one day got it next day with free delivery; on time at the time I was informed. Top Class Service.
Review of , following an experience of by ANDREW ABBOTT A.
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I ordered a new Nikon Z8 camera from 42photo.com, which was delivered safe and sound the next day. The camera was about $170 cheaper than every where else. 42photo.com is my new favorite camera store. Thanks!
Review of , following an experience of by EARNESTINE MORRIS A.
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Item was ordered last night after normal business hours. I received lightning fast updates about order progress- and the item was delivered safe and sound today! Item was very well packaged and exactly as I expected. This is the standard other camera stores should strive for.
Review of , following an experience of by DARRELL MOSLEY A.
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Do not buy! I have bought a Nikon d5600 camera it arrived in a box that didn't even hold the camera in as the side was torn off..not only that it came in a box advertising a different camera! It's a gift for Xmas so I asked them to just send me the correct box so that I could put it in( after they reassured me the camera was new- I did have my doubts) they are now refusing to send a box out until I return the box it comes in ( why they want a broken box is beyond me) and to top it all say it may not be here for Xmas so that means a gift with no box at all!
Review of , following an experience of by AARON WORDSWORTH A.
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The customer service is rediculous..do not buy! I will be returning the whole thing now And paying a little extra to get it from a shop..at least that way I know it's new..the state of this box and the fact it's in a wrong box makes me doubt it is..with the customer service I've had I wouldn't trust this company at all! Buy at your own risk!!!
Review of , following an experience of by TEDDY MONROE A.
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Told to wait in for delivery. Didn’t arrive and next day it was left in the porch!! Poor delivery!! Email was answered but sorry poor overall experience
Review of , following an experience of by THOMAS PEARL A.
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Avoid this company on Amazon it's on the FBI radar for fraud in New York they tried to close down due to the skyrocketed New York office lease and bankruptcy chapter 11
Review of , following an experience of by GEORGE FORSTER A.
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Absolutely awful auto emails Made an account and if you leave something in your basket, they send spam emails over the course of a few days reminding you to purchase. 1) you should only send an email reminding to purchase if you’re going to offer a small discount as a reason to email.. otherwise, the purchase has clearly not been made because it was cheaper elsewhere. 2) you shouldn’t be sending multiple emails of this nature, one is more than sufficient
Review of , following an experience of by CHARLIE A.
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Very bad customer service.
Review of , following an experience of by RICHARD BRENTFORD A.
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Have bought from 42 street the D7500 came not packaged very well, the box was dented at the base and looked liked it had been on the shelf for ages. But what really upset me there was no user manual with the camera, thus i had to go online every time to check procedures. This is bad, how can one use a new camera without the manual, and not everyone has a computer, 42 street should have mentioned this to me before shipment. I did speak to a male at 42 street and in fairness to him he did say when the manuals come in he would send me one. Im not happy with them and the attitude speaking to them on the phone. Looks like i will be buying else where from now on.
Review of , following an experience of by NEIL BUSCHNER A.
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I paid for a canon 75-300 lens but it turns out that 42 street do not carry stock, they take your money and order up items as and when the customer buys them. This is bad distance selling practice, money should be taken on delivery or possibly despatch using tracked carriage. From a previous attempted purchase I know this lens is very unlikely to be available unless 42 street holds stock so the order was cancelled. But the refund takes 1-3 days to process. I should add communication with the customer services team was good.
Review of , following an experience of by TRISHA WESTWOOD A.
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First time I have used this company and I can assure you it will be the last. I have always used B&H Photo and I will continue to do so. Use these muppets at your peril!!
Review of , following an experience of by JERRY FLETCHER A.
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I ordered celestron binoculars 80. Paid the money and ordered was placed and expected delivery showing 30th Dec to 2 Jan. No tracking link nor delivered. Order status still showing dispatched.Ray agreed to refund, but slow progress. No contact tel no. Trying to raise complain still waiting
Review of , following an experience of by JAY FLEMING A.
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Lumix G85 camera never turned up Ordered a Lumix G85 advertised on Amazon for Christmas delivery. Contacted the company as I was concerned it wasn’t going to arrive in time as it hadn’t arrived after four days. I was told it would definitely arrive on Thursday but it didn’t arrive Really poor service from 42 street no attempt to resolve the problem basically left me high and dry to scramble around trying to find a replacement
Review of , following an experience of by MARTIN FORD A.
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Non-USA Nikon products -No Manufacturer warrant- No disclaimer The products are imported from china. I bought a rebel t7 with lense 18-55 warranty 2, yr which normally comes with 2 years warranty by canon. I contacted canon to schedule a repair and was told it is a "non-US" model, so not covered by them. I called 42 street and they confirmed that the store is based in the US but the products are from the Far East. They then claimed that camera are covered by a one year warranty. When I was buying the camera ($600.99 vs $550.00 on Amazon-so NOT a bargain). There was no such disclaimer. So I definitely feel conned.
Review of , following an experience of by BERNIE WATKINS A.
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Unwanted returns period I tried to return the unused, still boxed, mint item - but was refused a refund, but offered the chance to return it, and then pay an additional $40 for the right product. I was a first-time buyer, now a last-time buyer, pretty poor goodwill for an honest mistake
Review of , following an experience of by TAMMY SMITH A.
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The Epson ink I was ordering changed its price higher in one day
Review of , following an experience of by MERRILL HUTCHINSON A.
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Delivery service shocking. Promised delivery guaranteed 1pmon a Saturday. Never arrived. No way of contacting them
Review of , following an experience of by ROBIN CROW A.
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Poor aftercare service Standard kit glorified, poor after sales can't get through to contact provided. Still not hooked up to view remotely
Review of , following an experience of by JASON DOHERTY A.
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Make no mistake, they are re-selling grey imports from overnight setting but this is (just) covered by their lies where they say the name of the supplier will be on the invoice. There is nothing else on their site to suggest that they are not CE marked Europe Goods. My camera body came boxed as a "Kit" with the lens removed. This may be OK given their low prices but be sure you know what you are getting in to.
Review of , following an experience of by CONNOR DONHORM A.
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Junkyard camera store!!! The website didn't clearly state that an EOS R6II that I purchased was a used item so I assumed it was new. Within 20 minutes of receiving the camera the following were noticed: (1) a mark between the shutter, (2) an anomaly between the screen panel and the case approx. 1 inch below left corner, (3) a mark on the back of the camera, and (4) a couple of deep marks/dots that looked like dirt initially but they do not come off. (Other observation: the plug is an camera two pinned plug with grey UK adapter. A lot of marks on the original box so not something you’d buy as a present. Longer wait on delivery compared to other retailers).
Review of , following an experience of by JERRY CHEESEMAN A.
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Approach with caution, some staff very rude Ordered a camera and was reassured on 3 separate occasions that it would be delivered by a certain date but the camera did not materialise. One of the ladies I spoke to on the phone was extremely rude and patronising. The cost saving was not worth the extra stress and upset caused by using this company. I would approach with caution and don’t believe everything you are told
Review of , following an experience of by CAROL DIBBLE A.
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Still waiting 3 months later for my 2 cams to arrive. Countless back and fourth emails and now I am getting absolutely no response. Shocking customer service. Reported to FTC
Review of , following an experience of by RG PERRY A.
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sold me a used camera lens as new. cost over 1k. They are a very untrustworthy company. do not ever buy from them.
Review of , following an experience of by JOE JAMESTOWN A.
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Scam artists bait-and-switch European version story just cancelled and asked the bank to reverse the money
Review of , following an experience of by LEE LAUGHLIN A.
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BEWARE!!! I ordered a $1500 setup that never shipped and they charged my card despite PayPal’s policy that cards will not be charged until the item has shipped.
Review of , following an experience of by KATIE NIGHTINGALE A.
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I had to reorder as my order was not processed and discovered that days later
Review of , following an experience of by LAWRENCE PARKE A.
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Misleading websites and poor customer service ordered a lens delivery 6-8 days after 6 days chased no email or tracking number 10 days I cancelled no refund despite charging credit card with no delivery
Review of , following an experience of by KEIR SCHUMACHER A.
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I ordered a camera body advertised as available for next-day shipping. A week later, I was told it was on backorder, with no estimate of when it might arrive. Avoid this retailer at all costs.
Review of , following an experience of by LEWIS COMBS A.
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42 photo have taken their shady practices to eBay and Amazon. I ordered what I thought was a genuine Nikon accessory only to find out it was a gray market when it arrived. They’re ruining the trust in online shopping. I will never use this company again.
Review of , following an experience of by ARMANDO HANEY A.
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My wife and I purchased a Canon EOS R7 camera a few weeks ago. A day later, I was told it was an "overseas model" and I needed to upgrade for $300 to get a warranty. When I refused, they became pushy and rude. Don't buy from 42 photo, any local dealer will price match their "deals" and you would be safer.
Review of , following an experience of by EMANUEL YANG A.
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Purchased a discounted Canon lens only to find out it was an international model. They claimed I needed to pay an extra fee for a warranty. So I canceled the order and will stick to reliable sellers like Adorama and B&H. Would NEVER EVER RECOMMEND TO ANYONE.
Review of , following an experience of by IRENE KRUEGER A.
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Fake Promises. The low prices drew me in but the experience was very unpleasant. I ordered a Sony camera and the next day they told me the price was increased because it was an "international version." The "real" camera would cost hundreds more. I canceled immediately.
Review of , following an experience of by CAROLINE LEACH A.
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Ordered a DSLR that included a free battery and bag. When the camera arrived, neither accessory was included, and customer service claimed it was "an error on the listing." They refused to honor the deal. Bottom line, I will not be buying from this business again.
Review of , following an experience of by CLAIRE REID A.
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I just feel like this is a straight up scam. They just let me leave the shop without paying for the shipping and now asking me to pay $59 as they know I would need my camera back
Review of , following an experience of by ADAM LEVINE A.
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Ordered a lens listed as in stock. Days later, I was told it was back-ordered, and to get it sooner, I’d need to pay $200 more for an “expedited” version. I canceled immediately.
Review of , following an experience of by PETER CHANG A.
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"ONCE IS ENOUGH FOR ME!" I FEEL IM A EVEN TEMPERED INDIVIDUAL EVEN WHEN IT COMES TO "SORRY, BUT EVERTHING WENT SIDEWAYS SIR SITUATIONS" THIS TIME, NO... SORRY, ON YOU 42Photo ORDERD 29TH, EXPEDITED SHIPPING FOR FREE, SURE WHY NOT, 1200.00 PART, NOT SPARE CHANGE FOR SURE! 7-8 DAYS LATER. NO THANKS, AND CUSTOMER SERVICE JUST NOT PRESENT IN HEART! THATS OK THOUGH....JUST NO MORE, THANKS FOR THE OFFER ETC....YOU WILL NEVER GET ANY MORE OF MY MONEY 42photo!
Review of , following an experience of by BROOKE V MAY A.
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I was sold a lens represented as a United States item, there was no warranty card with the lens and the box is not for the US market. I was overcharged for a misrepresented item
Review of , following an experience of by WILLIAM BROOKLYN A.
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Ordered a tripod through their Amazon store thinking it was a good deal. After paying, they reached out claiming it was out of stock and tried upselling me to a different, more expensive model. Their tactics aren’t just limited to their website, they're now on major marketplaces too.
Review of , following an experience of by CHELSEA ROTH A.
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DO NOT buy film rolls from here. Way way wayyyyy too expensive and I forgot to check the price before paying cuz I didn’t think film could cost this much!
Review of , following an experience of by ROY FORSTER A.
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The import models do not have Canon warranty. I should have done this research earlier. I did see that this store has decent ratings and did not go into the details to see that many other customers had the exact same experience.
Review of , following an experience of by JANE DEAUX A.
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terrible customer service and obnoxious sales tactic
Review of , following an experience of by JOE HARGREAVES A.
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I bought a “new” camera from these suckers on Amazon, $1700+ only for me to open my package and see the screen on the D780 have weird white “grease” buildup, after a week of ownership I got sick of seeing it and looked at it in depth and realizing it’s a tiny crack behind the screen. The return process is too lengthy and annoying to try to engage with
Review of , following an experience of by CHARLES WHITMAN A.
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Beware of False Advertising from this company. I ordered a lens, however what I received was different. They offered to upgrade me to the domestic version for an extra $450. After checking with Nikon, I learned there’s no such thing as an "import version. Bad company.
Review of , following an experience of by NEAL SPARKS A.
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I ordered a Fujifilm X-T5 that was in stock with fast shipping. 6 days later, I was told it was on back-order for several weeks. If it wasn’t available, why list it as in stock? This is bait-and-switch operation at its finest. What a waste of time!
Review of , following an experience of by ROSEMARIE MEAD A.
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This place is a sham. I originally purchased what I thought was a authentic US version camera only to find on the bottom of the 4th tab on their page it stated "import version". Not being a camera professional, I thought all things are imported. I signed up for a credit card through their website and paid for the camera. After which, I found that this was a gray market camera which I did not want. I canceled my order and took a ding on my credit score because of this. I left a bad review. 42photo contacted me and said they had a non gray market camera that they would send me at the same price as long as I changed my review, so I did. 42photo sent me a gray market camera anyway. Additionally, the took a camera & lens package deal, opened the box, took the lens out and sent just the camera. The box that states, along with the serial #, that it includes a camera lens. Now every time I turn on the camera I am notified that I am not running in the default configuration and that I must accept it prior to using the camera!. I've spent hours researching this and there is no way to stop it
Review of , following an experience of by LESLIE FORD A.
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TERRIBLE EXPERIENCE I had purchased a Nikon z9 and lens ftz ii adapter bundle. I had issues with the autofocus so I filed for a return and sent back both considering I had bought them in a bundle. Upon review their return center stated I had bent pins on the motherboard and they couldn't do the return. So I thought "ok I will just fix it myself or buy a new one if I can't" thinking that it was just a couple bent pins in one of the connectors. However, after a week I still had not received my items back. I called and they said they'd email me a tracking number within 24 hours. I got no email. A day or 2 after the supposed email should've arrived. My package arrived. I opened it to find my camera severely damaged. Way worse than I definitely sent it back as. Then to further dissatisfy me with this experience I got the box for the camera back but the camera is no longer in it. I don't know where it went but you can believe I am beyond livid. I will never be buying from 42Photo again. This was overall a terrible experience and I don't look forward to the ordeal of getting this figured out.
Review of , following an experience of by TANYA ROTH A.
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Ruined my Christmas Suprise! I try to suprise my sister every Christmas, so this year I wanted to buy here a nice point & shoot. I called 42photo so I could talk to a human and make sure it would be shipped in an UNMARkED box! Sure, they say!!!! Well it shows up in a CANON box with no effort on their part to hide it! Ruined my Christmas suprise! I called them and all I got was a pathetic sorry. Never again!
Review of , following an experience of by RACHEL G. GOLDMAN A.
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Dishonest company. Be very sure of what they are actually giving you.
Review of , following an experience of by SARAH GREWAL A.
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I went on Amazon and saw a great price on a lens that I knew was going to be a gray market version. I called their direct number and asked them to confirm that it was in stock (like the website showed) and that it would be mailed right away. They confirmed that it was in stock and it would ship within 48-72 hours of my order. They told me the best way to order it was online. I placed the order online and received a call the next day telling me that it was not the US version and that they needed to order it from their "European warehouse". I asked if it was in stock at their warehouse in Europe and his response was that he had no idea. They would let me know if 4-5 weeks of when it would ship. Believe the reviews on this one and do not order from them online. If the price is to good to be true, it's because it is
Review of , following an experience of by EDWARD WIZMAN A.
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DONT BUY DONT BUY AMAZON Scammers. They sell grey market cameras but unsure if they are even legit could be fakes. Grey Markets are legit just sold outside of the US. Has No US backing on warranty. Lucky I went through a finance company and have them involved. Jonathan or Ray comes off trustworthy but that’s far from it. File claims on BBB. Filed a bank claim and US Bank will be getting
Review of , following an experience of by JULIA LAKERS A.
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The most ignorant and disrespectful communication one can have with the customer. The Fujifilm camera body was not delivered to the mentioned address, and 42photo does not care to respond to my quiries - simply sends denials to claims without any explanation. FedEx 'proof of delivery' is an empty document without indication of the address where the item was delivered. The only thing the shop says is 'the order is delivered and we cannot do anything'. DELIVERED? WHERE TO? This is nonsence! I am not leaving this issue, I will make sure that the relevant authorities are informed and deal with this case. I paid around 2K USD for the product and will take all possible steps to get back my money or the ordered new product. - and again I received the same answer to this review as well… it is a nonsense to ground on a document showing that the item was delivered to Miami… I have filed a claim to FedEx asking to provide the GPS proof and they are dealing with this currently. Although this should be the function of the shipper. It is easy to thank for nice comments but when your customer has a problem here the real face of the seller reveals. I would expect the support of the seller in such situation.
Review of , following an experience of by AKILA GREENHALGH A.
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The worst place ever. The dishonesty of this establishment is staggering!! DON'T GO THERE !! Got super RIPPED OFF on a lens i knew nothing about. and they don't even bother to respond for the complaint.
Review of , following an experience of by SHEILA WELCH A.
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Bought a $300 pair of binoculars and lens for my r5 and it only worked for one day. after that i tried and tried everything but nothing worked so just waiting on a response for my refund.
Review of , following an experience of by VICTORIA KANTROWITZ A.
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Avoid on eBay & Amazon too!!! This is a bait and switch, selling the European gray market camera (no US warranty) instead of the US version. With the threat of a 20% restocking fee they then try to switch the order for a much higher price US version that they don't list on their website and I'm not sure they can even supply. They agreed to price match which I authorized, but they charged a higher amount. If you accept the package, you are stuck if something is wrong, so be sure to check their policy with regard to ensuring the package is not damaged and camera operable before accepting. You have the option with UPS to decline the package, but beware they send it without a signature required. I had the same experience as many others. Jonathan or Johnson yelled at me and made threats. All calls go back to the same person, so don't expect to speak with a supervisor because he said he is a supervisor. I will make sure to check a company's reviews from now on.
Review of , following an experience of by RACHEL BOND A.
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I bought on Amazon This company is absolutely scam! ALL their stuff is 100% from a gray market. So no warranty in USA at all. You can check the authorized Canon dealers list and you won’t find them. Don’t trust and bypass on Amazon for reliable dealers.
Review of , following an experience of by ANDREW WHITTAKER A.
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Brazenly crooked camera bait and switch. Advertised the lowest price on Canon eos r6ii Kit on AMAZON Prime Shopping. I placed the order on Sunday and paid extra for 1 Day Air and got confirmation email. Received phone call from representative on Monday that the camera that I ordered in an "international version" and I will have to pay extra for the US version. They also told me that the camera will arrive on Friday even though I paid $31 extra for 2 day air shipping. Nowhere on their web page did it state that the camera they are selling is an international version (grey market). Stay, FAR, FAR away from this company on AMAZON extremely dishonest business with shady practices unless you want to get burned on your purchase.
Review of , following an experience of by LUIS FALCANIO A.
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STOLE FROM MY👽👽👽👽🙊 My grandmother 60 yes went to buy a "go pro hero 11 black" and stating she was given a "go pro hero 10 session" paid $1, 425 for something that costs $ 200, The dishonesty of this establishment is staggering!! Learn from our mistake
Review of , following an experience of by LESLIE WRIGHTSON A.
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The classic bait and switch con job. I ordered a camera on their website priced for $1879, a day later they call and said the order I placed was for the "European colour gray" - which was an indiscriminate lie, the camera doesn't change based on which color is given. Also, their website only had a price for this lens, which never disclosed it was grey market. They said the "US Model" was $1199, which was the same price as any other retailer. I said I wouldn't want the lens at that price, then I was told, "There may be some rebates Sony is offering on this, let me check." In reality, the dude checked with Mr. Jonathan who magically dropped the price by $100 dollars. I still decided to cancel my order, that magically led to another $50 price decrease. A complete and utter scam, sounds like other reviewers had the same experience. Don't even entertain this sham as an option. Also, they write all their own 5 star reviews - what person would give them a 5 star review? An employee??
Review of , following an experience of by VINCENT CANDLER A.
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AVOID AT ALL COSTS! LIARS, SCAMMERS, CHEATERS, THEY SAY WHAT SPEAK ALL LENGUAGE AND THEN HE CAME STUPID AND DONT UNDERSTAND NOTHING. SON
Review of , following an experience of by ERIN WRIGGLEWOOD A.
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This business will scam you! I was looking for a Canon eos r6ii online and according to google this place had the best price and had a 4 star review. I was pleased to be saving around $800 and took a chance. The site promises 1-2 day free shipping and the camera was in stock. Three days later I received a phone message from someone at the store wanting to confirm my order. I’ve been ordering online since the invention of the internet and have never received a call wanting to confirm my order, which raised a red flag. Before returning the call I started to check yelp reviews and the BBB. I was not surprised when I read similar stories which warned of additional charges and bait and switch techniques. I then called this business and asked for the status of my order. The man on the phone assured me my order was ready to be shipped out via UPS and said all he needed was confirmation that I would approve of a signature required on delivery. What business sends a $2000 camera and doesn’t require a signature? I informed him he send it via UPS how ever they normally sent out cameras of that value but he insisted I consent authorizing a signature (at which point the conversation ended). I then received an e-mail saying the camera was out of stock. Wait the estimated 4-6 weeks or cancel my order. Shop at your own risk.
Review of , following an experience of by SHERRY GRIFFIN A.
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Avoid on Amazon & eBay They are either dishonest with their customers or their website is inaccurate. Either way, STAY AWAY!!!
Review of , following an experience of by JADE YATES A.
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Unfair customer treatment. I received disrespect from a sales associate (Silvio). He got frustrated at me asking detailed questions about DSLR. After making the complaint, I found out my name was in a negative light with the company. I was told I can buy from them but can’t return. I made returns due to their items being defective and I assume they felt it hurt their business. It seems I was then targeted for this. The senior manager specially stated “While I understand you are sighting an unusual circumstance, we are not blocking you from making any purchases. We are only stating that if you decide to make a purchase we will not refund or exchange any purchases for any reason. This would include defective, damaged in transit, etc.’”
Review of , following an experience of by LYNNE SILVERSTONE A.
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Same bait and switch tactic as everyone else experienced. Placed my order, and then received an email saying I needed to call their representative, Graham, to answer a few questions. I did, and he asked what camera body I’d be using with the lens I was ordering. He then explained that I’d ordered the international version of the lens (this wasn’t noted anywhere in the product description) and that it wouldn’t be able to autofocus if attached to my camera body... but of course the domestic version would be able to autofocus, and it would come with a warranty, for just $450 more. Ray blatantly lied; international versions of lenses are the exact same product as the domestic version, and the autofocus wouldn’t have been an issue. I cancelled my order and he lost a $1050 sale. Do NOT shop here unless you’re fine with dishonesty and shady business tactics.
Review of , following an experience of by VENGEFUL SOULS A.
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I was looking at had a ding in the frame. Once I made my choice, the salesman let me know that they would be preparing my camera. I paid my money and walked out. A couple of blocks away I decided to pull out the camera and take a photo. I looked down and noticed the ding in the frame! He had sold me the display model without telling me! I went back and announced that I had been under the impression that he was selling me a brand new camera. He seemed a little embarrassed and got me a new one. Beware of this dishonest establishment! I don't care how long they say they have been in business!
Review of , following an experience of by JOHNSON MCGEE A.
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MALA GENTE, ESTAFADORES, MANTENERSE LEJOS, MALTRATAN A LA GENTE Y LA ENGAÑAN VENDIENDOLE LAS COSAS MAS CARAS
Review of , following an experience of by CARLOS HERNANDEZ A.
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BEWARE EVERYONE, DOUBLE CHECK EVERYTHING BEFORE YOU CLICK THE FINAL PURCHASE BUTTON. THEY WILL NOT HONOR IT.
Review of , following an experience of by BENJAMIN CONNOR A.
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The package was supposed to arrive on November 3rd. Today is the 2nd January 2025 and the package hasn't even left its country of origin. I wrote to DHL but received no response. I contacted the seller and they told me I have to wait until January 22nd to request a refund. Do not make Amazon @42photo purchases
Review of , following an experience of by DISAPPOINTED A.
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The experience was very bad. I am not a business entrepreneur. I only bought one camera, but you repeatedly charged my card! I am very angry! The customer service department is unfair! Someone bought more than one set and sent it out! I bought a camera for my own use and you kept charging my card! So angry! Very disappointed in you!
Review of , following an experience of by JAMES WOODWARD A.
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I have placed an order for Fujifilm camera gfx from 42foto , they called to verify I was not available, I called back and verified, they said they would ship the cM camera body in singular and I asked right away, weather the camera body or camera with lense. He answered camera body. I said I have placed an order of bundle, and he started asking me why I needed lense. I said it was for my business and he answered it was coming to your daughter's address. I got angry and answered what kind of difference it makes to you weather it is for me or my daughter or my business? He got very angry and cancelled the orders. Please stay away from these unreasonable people, you could clearly feel the hatred he was living towards me at that moment. I wonder weather the ownership is aware of the attidue and position oft the their creature
Review of , following an experience of by PRESTON BANDER A.
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Customer isn't a remote concern. Returns are a hassle. They make you sign for everything so they save on insurance. There's just no reason to shop with them.
Review of , following an experience of by DAVID RUBENSTEIN A.
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Poor delivery and refund experience I had read good reviews of the shop and ordered $3000 worth of equipment for a business. I offered to come pick it up from the shop but was told not to worry and it will be delivered by noon next day. Next day no delivery, and i had a gig coming up. They copied the the address wrong, would not give me a refund, and if i wanted to order again and to come pick it up it will be another $3K and they will process the refund when Fedex returned items to them...really bad service and follow up!
Review of , following an experience of by JEREMY BRIGHTON A.
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Kate is horrible. She was very unprofessional and should not be working in customer service. Hung up on me after I was saying thank you after I was being talked to like she wasn’t some who worked in customer service. I received a nonfunctional camera and very disappointed with this place.
Review of , following an experience of by MATT HOCKINGS A.
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This place is a joke. Came across a great deal on a lens, paid for my order and then the scam began. I got an email saying I had to call their manager. Turns out, I had ordered the international version which doesn't actually exist. To get the US version, it was going to cost me an extra $300. It's a total bait and switch business.
Review of , following an experience of by ROBERTO FRANKLIN A.
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I saw a great price on a lens that I knew was going to be a gray market version, only to be told weeks later that it was the 'European' model and was indefinitely delayed. They kept offering me the US version for an extra cost, which was clearly their plan all along to scam me. I'm reporting them to the FTC.
Review of , following an experience of by JAVIER GILMORE A.
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This company is a complete joke. They advertise deals that don't exist, and their customer service is non-existent. Avoid them at all costs.
Review of , following an experience of by ROGER WASHBURN A.
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I was lured in by their low prices, but it was a trap. They tried to pull the 'international version' scam on me. Thankfully, I did my research and realized what they were doing. Don't make the same mistake I almost did.
Review of , following an experience of by JACKIE PARISH A.
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Beware of this company's bait-and-switch tactics. They advertise low prices on their website, but they'll try to upsell you to a more expensive product after you place your order. It's a complete scam.
Review of , following an experience of by MEL GALLAGHER A.
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Absolutely the worst experience I've ever had with an online retailer. They canceled my order without notifying me and then tried to pressure me into buying a more expensive product. Their customer service was rude and unhelpful.
Review of , following an experience of by CHRISTI MCGUIRE A.
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Good speedy service. I was always kept informed about delivery. Packaging was excellent. The camera itself has been excellent, the image quality is excellent, and it's a great value for the price. Highly recommend.
Review of , following an experience of by LILLIAN COCHRAN A.
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42 photo had a great deal on a used Nikon Z6 III camera. I was a bit hesitant about buying online but they had a thorough description and vivid photos and the package arrived in excellent condition and just as described. I paired it with the 24-120mm f/4 lens, and it's the perfect setup. Jack helped me figure out which accessories I needed.
Review of , following an experience of by KENDRICK THOMAS A.
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Finally upgraded my tripod. So lightweight and compact- perfect for hiking! Found it on this site and the delivery was fast. Thanks to John for pointing me towards the best option.
Review of , following an experience of by ANTONE GOODMAN A.
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Order arrived as described with emails to keep me updated at each step. Thank you
Review of , following an experience of by FRANCISCO HENDERSON A.
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This was my first time dealing with 42photo.com and I could not be happier. The website was easy to navigate, and the lens I ordered arrived quickly and in perfect condition.
Review of , following an experience of by ELISE LYONS A.
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Great service received and a quality Sigma 28mm f/1.4 lens at a great price! I would definitely recommend
Review of , following an experience of by ROSE BENDER A.
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Regular updates on my order were great, I knew exactly what stage the order was at and when it was expected to be delivered. The Canon RF 70-200mm f/2.8 lens I ordered arrived within a couple of days. The packaging was also top-notch, which is always a relief with expensive lenses.
Review of , following an experience of by KATELYN LEVINE A.
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Canon 40mm f2.8 pancake lens The folks at 42Photo recommended this lens . Very pleased with the quality of the lens. Good investment. And, of course, great service by 42Photo.Highly recommended!
Review of , following an experience of by MAX FLEETWOOD A.
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Fantastic Customer Service No hassle at all! Great company to deal with.The very good balance between price and quality easily convinces us to buy it. Very good Cost-to-Benefit.
Review of , following an experience of by MYRA GRIFFIN A.
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Great 42Photo service and delivery. Great and ordering was easy. Gave this gift to my brother and he absolutely loved it from the first day I gave it to him.
Review of , following an experience of by NORMAN RUSHTON A.
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Canon 70-200 lens. Works great and so does 42Photo Efficient conversation, clear communication and timely delivery of the item.Highly recommend this product and would purchase again.
Review of , following an experience of by ASHLEY FLEUR A.
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$2,000 lens When spending up to $2000 on a single lens, you need great expertise and honest opinions. 42photo has a phenomenal tight-knit team that's passionate about photography. 42Photo NYC has been around for a while and has a good reputation on the photography community. This is one of their more affordable high street vendors. I called 42Photo on Christmas eve, it was past the shipping deadline for the day, but they had it to me the next day. They are the best crazy fast shipping.
Review of , following an experience of by JEAN E. CARROLL A.
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Superb quality! excellent customer service and shipping
Review of , following an experience of by GORDON RODERICK A.
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NIKON 24-120/4 AF-S G ED lens I just purchased. Quality and price wise. Will recommend to everyone
Review of , following an experience of by RAY BUCHANAN A.
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CANON LENS, SALESMAN WAS VERYKNOWLEABLE . HIGHLY RECOMMEND 42PHOTO FOR ALL OFYOUR PHOTOGRAPHY NEEDS.
Review of , following an experience of by NOEL DIXON A.
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Great Company I think that 42Photo has the finest cameras and equipment in the City of New York I bought the other cameras there I've never had problems with it or any of the equipment I bought I recently bought a Canon r6ii and I love it
Review of , following an experience of by LAURA HURST A.
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Great quality, price, and reliability. 42 is selling at a great price! Recommended
Review of , following an experience of by KIM LIEBBMANN A.
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Great Service I purchased this Nikkor 50mm f 1.8 lens for my Z6, 42nd St photo are always have the best prices and service. When I called 42nd st photo, They were a great help. They suggested a choice of 2, and I picket the one that I thought would help me the most. No mater what you are looking for, They will help you.
Review of , following an experience of by CLAUDIA ROBERTS A.
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GREAT VALUE! ARRIVED IN NEW,PERFECT CONDITION.GREAT CANON LENS AND A SUPER VALUE! IT WAS WELL-PACKAGED ALSO. 42PHOTO PRICES AND CUSTOMER SERVICE CANNOT BE BEAT!!!!
Review of , following an experience of by WOODROW NUNN A.
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Good price at 42Photo. Quality is fantastic. I strongly recommended.
Review of , following an experience of by RAYMOND GERANAN A.
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Good product with good price Canon 100mm macro lens was the recommended brand by one of the 42Photo sale professionals and I trusted them to give me good advice.
Review of , following an experience of by BARBARA MILLER A.
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Satisfied Customer I purchased a Nikon 80-200mm f/2.8 lens, Very pleased with the quality of the lens. Good investment. And, of course, great service by 42Photo.
Review of , following an experience of by CLARKE NEXWELL A.
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Nikon 18-200mm lens. 42photo was as efficient as ever in shipping the item. Great price for a great product. I always find high standards with the products that i buy from 42photo
Review of , following an experience of by HARRY BOOKER A.
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nice product! Excelent quality at a great price. 42Photo delivered fast and cheaper than *!!
Review of , following an experience of by ANDREW MERCER A.
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Great product for the price Better than canon as suggested by the camera expert at 42Photo. Staff member was very helpful & knowledgeable
Review of , following an experience of by JONATHAN GUERRERO A.
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Great Product for Great Price 50mm Prime Canon lens, I would definitely recommend this.It was a great purchase
Review of , following an experience of by LUIS HENDRIQUE A.
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Great product! That is great customer service.Shipping as always is GREAT!
Review of , following an experience of by VAUXHALL A.
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Great Shopping Experience Truly amazed at your store. Knowledgeable and friendly staff makes one want to return for more. Simplified purchasing which is efficient and saves time thanks for making the purchase a great experience, can't wait to return....Thanks!
Review of , following an experience of by CLAIRE MCWHIRTER A.
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Quick delivery. I ordered some ND filters from these guys and they arrived quickly, packaged well. They seem pretty good so far. Can't wait to get out and use them properly.
Review of , following an experience of by BRAD MORRISON A.
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Excellent in every way. The company was so easy to deal with from their on line chat, online ordering to speaking to someone on the phone. Excellent value for money
Review of , following an experience of by MALCOLM MCCORMICK A.
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Needed a telephoto for birding, and 42 photo had the Sigma 150-600mm lens at a decent price. The pics and descriptions were helpful, so I went for it. It arrived quickly and was packed well. So far, I'm pretty happy with it and am getting some nice sharp shots.
Review of , following an experience of by EARL VAUGHAN A.
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I was impressed with the range of products on this website and the prices were very competitive. The packaging was also top-notch, ensuring my Canon EOS R8 camera arrived safe and sound. A great experience from start to finish.
Review of , following an experience of by CHARLES BERRY A.
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I have used this company on a number of occasions and never had a problem. Keep up the good work!
Review of , following an experience of by FELIX WALTON A.
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Ordering was quick and easy, tracking was simple, and delivery was right on time. The packaging was also excellent, protecting my camera during shipping. A truly professional and reliable service.
Review of , following an experience of by STEVEN HUNTER A.
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All worked with no hassle I ordered a Nikon zf with 40mm lens. It arrived the next day, securely packed up. It worked straight out of the box with no issues at all.
Review of , following an experience of by CRAIG VALCAV A.
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Excellent service, recommended The whole process was very safe and secure and I was updated throughout each stage of the preparation process up until it arrived at my door. Which, by the way, turned up excellently packaged. Very secure and very happy with my order, would definitely recommend to anyone.
Review of , following an experience of by TRACY FARRELL A.
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Good camera at a good price for the studio. Camera was provided on Wednesday and works well. I was kept well informed of the dispatch, testing and delivery. Delivery arrived well packaged with everything present. Camera works very well so far and was provided at a good price. Would recommend as long as you know exactly what you want.
Review of , following an experience of by FIONA BECKETT A.
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Buy with Ironclad Confidence 42nd Photo were great, they kept me up to date on any updates to my order at stage of dispatch and delivery. Camera Arrived in good condition and is working Great!
Review of , following an experience of by LENNY SEWELL A.
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Lumix g9 ii camera Great service and very happy with delivered camera
Review of , following an experience of by SOPHIE SMITH A.
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Impressive process-driven service from start to finish I’ve had a great experience with this company. They kept me updated throughout the entire process, support team is top-notch—very knowledgeable and quick to help. The delivery was smooth as well. Overall, I’m really happy with everything!
Review of , following an experience of by THOMAS WRIGHTSON A.
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Great service and quality I was very impressed with the level of service and overall quality regarding the Sony ZF1 vlogging camera, The pricing of the accessories was reasonable and the time between ordering to having the camera body delivered was not too long.
Review of , following an experience of by JOHN GRAY A.
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Excellent customer service. Every aspect of order and delivery went very smoothly. The ordering process on the website was good. Easy to follow, clear pricing, with recommendations on some items.
Review of , following an experience of by JOHN CROW A.
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The ordering process on the website was good. Long time customer and would happily recommend.
Review of , following an experience of by ALEX BRIGHTON A.
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Iv had 2 cameras from 42Photo. First one was 6 years ago and I never had one problem with that. Iv now received my new Nikon Z8 camera. Which was dispatched and delivered in two weeks. Very happy with 42Photo. Will be buying my next camera from them that for sure.
Review of , following an experience of by JAMIE SARGENT A.
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2nd Sony ZVE10 camera I’ve bought from 42nd Photo and both times have been perfect, fast delivery good price and quality cameras
Review of , following an experience of by CONNOR FORREST A.
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Great camera at decent price and great service I ordered one of the next day camera which arrived early the following day. The camera itself is great and works perfectly. Helpful customer service aiding in sorting out delivery time suitable for me.
Review of , following an experience of by FRANKLIN WINCHESTER A.
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A great service , every step of the way updates, very happy, recommend!!
Review of , following an experience of by ALLAN SWEENEY A.
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I purchased a Nikon Z8 camera during the Black Friday sale, and after over 2 weeks of regular use I can safely say it works perfectly. The website itself was also very easy to navigate and I was kept informed of my purchase throughout the delivery process. Highly recommended
Review of , following an experience of by CHRIS DREWMAN A.
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Great customer service. My camera has been working fantastically and wouldn’t have hoped for a better product.
Review of , following an experience of by MR. ANDERSON WARNER A.
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Information given about the binoculars we wanted when it kept going out of stock. The binoculars is fantastic and I have a super happy daughter. Great customer service.
Review of , following an experience of by MARK GERMAINE A.
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Fantastic service had it a year and need camera support once when i bought it! which was very quick and efficient. Would buy from you again as when there's a problem you solved it quickly. Top quality and thank you so much
Review of , following an experience of by VINCENT HOLLAND A.
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Fantastic experience. Well packaged and fast shipping and an excellent price. Cannot rate them highly enough!
Review of , following an experience of by KERRY SIMPSON A.
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Professional and very patient sales team were a great help with some questions and advice.
Review of , following an experience of by XAVIER GLIDDON A.
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10/10. Great service. Very Happy. Before purchase I called 42Photo to confirm all the details. Very helpful. Process was easy. It was delivered exactly when they said it would It was well packaged, safe and secure. All in all a very good experience on an excellent Black Friday deal. 10/10 would recommend.
Review of , following an experience of by DAVID FORSTER A.
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Great overall service. Ordered a few camera's in the past and always experienced great service, support and selection of cameras
Review of , following an experience of by ANDY LEECH A.
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Great customer service support.Simple order process. Regular updates on delivery. All looks good. Have not yet tested the camera as it’s a Xmas present.
Review of , following an experience of by GARY BERESFORD A.
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Great selection, quick shipping and wonderful customer service. The Canon EOS R3 camera I ordered has elevated my wildlife photography to new heights. 42 photo ensured a seamless transaction with clear details. I’m deeply impressed by the care and expertise they bring to their service.
Review of , following an experience of by HAROLD CONNOR A.
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The folks at 42photo.com know their stuff. I've been ordering from them for about 7 years or so and my orders always arrive on time & complete.
Review of , following an experience of by LUTHER POWELL A.
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We are so impressed with 42 photo. The website is super easy to order from & delivery a breeze. Very happy with the Nikon Z7 II camera we purchased. Thank you so much. We will happily buy again.
Review of , following an experience of by SHIRLEY HIGGINS A.
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42 street photography has an extensive inventory of cameras, lenses and tripods, the prices are reasonable, the order process is pretty clean, shipping is quick and reasonably priced and customer support is good.
Review of , following an experience of by JEFFERY REYES A.
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The Nikon Z7 II camera I ordered came within a few days and was just what I expected. I've been ordering items from 42 photo for years. Every purchase experience so far has been perfect. Easy process, quick turnaround and total satisfaction!
Review of , following an experience of by YOUNG WHITEHEAD A.
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Great service, fast and efficient. My new Canon EF 50mm f/1.2 lens arrived yesterday and I’m already in love with the sharpness it offers. Delivery was on point too.
Review of , following an experience of by MARLENE YOUNG A.
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The Godox V1 flash I needed for an upcoming shoot arrived just in time. The entire process was smooth and hassle-free. Works perfectly with my Nikon Z8 camera. Fast and reliable.
Review of , following an experience of by JIMMIE GLOVER A.
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Shipping was fast and I am very satisfied with the Fujifilm GFX 50S II camera I bought. The camera produces breathtaking detail and the lens complements it perfectly. 42 ST PHOTO offered competitive pricing and fast shipping. I would definitely recommend them for anything you order online. Thank you
Review of , following an experience of by MARYANN M A.
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Easy to order from and quick shipping. Only place I could find the Sony FE 24-105mm f/4 lens I needed. Thanks!!
Review of , following an experience of by PEGGY LOGAN A.
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This is the third time I have ordered from 42photo.com and every experience has been great. The orders have been correct, packed and delivered with care. I will continue to order from them.
Review of , following an experience of by KERI DAVIDSON A.
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Online order processing was fantastic and speed of delivery was excellent. The checkout process was a breeze, and the Sony FE 24-70mm f/2.8 lens arrived earlier than expected, in perfect condition, and has significantly enhanced my video projects.
Review of , following an experience of by KRISTINE HAYNES A.
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I got precisely what I ordered! Every aspect was done professionally. Specifically, there was a Nikon Zfc camera & a tripod in the package. All in all, a reasonably good experience.
Review of , following an experience of by GABRIEL UNDERWOOD A.
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From start of placing order to delivery this was a five star experience. Updates on order were received via email and the Nikon Z6 III camera I ordered arrived in good condition and exactly as ordered. Would not hesitate to use this website in the future.
Review of , following an experience of by MITCHELL A.
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Great company to work with, my order was shipped fast and delivered on time. I wasn’t expecting such a smooth experience. The camera’s speed and the tripod’s stability have significantly improved my event photography. Will definitely be ordering more soon.
Review of , following an experience of by RICKEY SHELDON A.
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Incredibly straightforward and user-friendly website - was able to order the exact Sony a7R III camera I needed, and it arrived on time and exactly as described. I’m absolutely thrilled with the results. The camera’s resolution and the lens’s versatility are perfect for architectural photography. Thanks 42nd street photo
Review of , following an experience of by JARED KENNEDY A.
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The Sony E 15mm f/1.4 lens was easy to order, but a little difficult to find on the website. Shipping was fast and I'm happy with the lens.
Review of , following an experience of by JUANA MENDOZA A.
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I needed a fast turnaround for a wide-angle lens, and they delivered! It was securely packaged and performs beautifully. I will certainly order from 42 ST PHOTO again.
Review of , following an experience of by JOEL LYNCH A.
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My order was delivered promptly, exactly as described on website, packaged appropriately, and I was kept informed of progress. First class!
Review of , following an experience of by CASEY HAWKINS A.
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Good selection for my underwater photography equipment. The underwater camera housing I ordered came earlier than I expected. Now I’m ready to capture some amazing ocean shots.
Review of , following an experience of by RAUL COLLIER A.
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As a wedding photographer, I appreciate how seamless it was to get my new camera. From ordering to delivery, everything went perfectly. I am truly pleased.
Review of , following an experience of by NICK RANDALL A.
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Incredibly fast experience. Order, packaging, and delivery was all handled very quickly and the Nikon Z8 camera was securely packaged. This level of service is rare, and I can’t recommend this store enough.
Review of , following an experience of by JAIME ROLLINS A.
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The studio lighting kit I ordered came in perfect condition and earlier than I expected. It’s been a fantastic addition to my workflow. I would absolutely use 42photo.com again!
Review of , following an experience of by CARMEN LOWE A.
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Prompt delivery and clear instructions all be safe packaging.
Review of , following an experience of by ADRIAN BROWN A.
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Company is ran like clockwork and the service was impeccable. Easy ordering process, great product, delivery and collection on time.
Review of , following an experience of by STEPHEN COLTON A.
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Great communication and was able to easily and quickly expedite my order!
Review of , following an experience of by RAYMOND HORTON A.
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Nikon 200-500 lens Amazing company, everything from start to finish went smoothly. The lens was delivered promptly and the service throughout will definitely make me buy from 42nd Photo in the future.
Review of , following an experience of by NEVILLE PORTER A.
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Leica Q3 43 camera Excellent service as always.Delivery arrived on time, the equipment was in great shape and the process went smoothly. I will definitely use again
Review of , following an experience of by ANDY MORTON A.
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