Customer reviews for 42photo.com

3.3 / 5

Calculated from 190 reviews obtained over the last 12 months

11702 reviews since 07/05/2020

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Information 42photo.com

  • Company

    42nd Street Photo

  • Description

    42nd Street Photo is a premier retailer specializing in cameras, electronics, and imaging solutions. The company offers a comprehensive selection of digital and film equipment, lenses, and accessories, serving both professional photographers and everyday enthusiasts. In addition to retail, 42nd Street Photo provides expert repair services, film developing, and high-quality printing, ensuring complete support across the photography and technology spectrum. Its reputation is built on integrity, reliability, and a commitment to customer satisfaction, making it a trusted name in the industry. By combining traditional expertise with modern innovation, 42nd Street Photo continues to be a leading destination for capturing and preserving life’s most important moments.

  • Address

    15 West 36th Street 10018 New York

  • Website

    https://www.42photo.com

  • Category

    Hifi, photos and videos

Contact 42nd Street Photo

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Customer reviews

  • 5 / 5
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    42nd street photo are a unique company, with an interesting range of products, fantastic staff and brilliant customer service. Free shipping, great selection, compatible prices, 30-day return policy. I love everything about this store.

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  • 3 / 5
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    Confused The website was extremely confusing. It took me 2 hours to complete my order.I hope next time will be easier.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Purchased a Sony Alpha A7R IIIA and Sigma 24-70mm f/2.8 DG DN Art Lens. Was a bit nervous using a company I haven't dealt before with given high value of order but Trustpilot reviews were good. Shouldn't have worried - they kept me up to date by email and camera arrived in a week. am very pleased with my purchase and 42PHOTO's service. Recommended.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Great quality lens exactly as described. Delivered extremely quickly and safely packed. Great communication from seller throughout which is a rare thing these days! Will definitely buy from this retailer again.

    Review of , following an experience of by A A. *

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  • 3 / 5
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    Almost good Prompt service, good price but free cable protector not included.

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  • 5 / 5
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    I have purchased numerous items from 42nd street photo including a Nikon Z7 II and more than one lens. The shipping has always been prompt with good packaging. Items listed in stock have always been in stock, which is more than I can say for some other companies. All in all, I am very satisfied with 42nd street photo and will continue to purchase items through them. Highly recommended!

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Ordered a Sony a7 IV camera when 42nd street photo was offering a great discount. Transaction was smooth, and the shipping was very quick. Highly recommended.

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  • 5 / 5
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    My first time ordering from 42nd street photo was surprisingly good! Great price on my item and it came bundled with other accessories that I was not expecting. The price beat others and the shipping was fast and traceable. Overall five star experience.

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  • 5 / 5
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    I’ve used 42nd street photo to purchase a few items over the years. Their customer service is amazing and they’ve always managed to get the camera/ lens sent to me within a week with no fail. I wouldn’t shop anywhere else for my cameras.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    The customer service provided by 42nd street Photo and Video is the best in the business, or any business for that matter. Thank you for being the best.

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  • 5 / 5
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    Amazing prices, excellent customer service, next day delivery, highly recommend! Will definitely use again 😊

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  • 4 / 5
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    Very easy to deal with, my only concern was that after I sent my equipment I got the final quote which was less than the original quote which I accepted but there was no explanation as to why it was reduced, other than that the new camera I chose was in stock and delivered free the following day so overall a simple process.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Fast shipping and super happy about my camera. Price was awesome too. Will definitely be ordering more in the future.

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  • 5 / 5
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    excellent! I bought canon 1DX MK3 top service and top communication with Jonathan. will buy from them again!

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  • 5 / 5
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    Geat Service and price. Best price around for a pair of Celestron Binoculars. Service was excellent, next day delivery, well packaged. Can't fault!

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  • 5 / 5
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    OM OM-1 camera with 12-40mm f/2.8 lens purchase I had a few queries regarding this camera and received detailed answers within a very short time which was impressive. Nothing seemed to be too much trouble for the sales staff to handle. There were constant updates regarding delivery and camera arrived on exactly the day stated. The competitive price would certainly rule out any future purchases being made from the "usual" high street and online suppliers !! Overall a great company to deal with and a camera I am thrilled with. Great result.

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  • 5 / 5
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    Great experience and customer service. They key is communication with every step. And the camera is perfect. Thank you

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  • 4 / 5
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    The service I had was excellent and everyone was friendly. However, the incorrect item was delivered and, for me, it was awkward to sort out the problem and get the correct item. A little more time spent checking the item to send should have stopped the error.

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  • 5 / 5
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    42nd street photo is outstanding in every way. In addition to having competitive prices for a wide variety of cameras and lenses, bags and tripods, they also help everyone from the novice to professional photographer. The staff is well informed, helpful, and patient. They have everything you need for photography and film.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    I just got my Samyang 14mm f/2.8 lens from 42nd street photo and what can I say. I took a few shots of my friends baby and OMG. It is too sharp. Great lens for short money, Will continue to utilize 42nd street photo when shopping for all my photography needs.

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  • 5 / 5
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    Extremely fast shipping, everything I've ordered so far has been exactly as advertised. Highly recommend using them

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  • 5 / 5
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    After using 42nd street photo for a few years there is no reason to give them less than five stars. Their customer service is exemplary, prices are very competitive, and speed of shipping is so good it leaves me grateful such a store exists.

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  • 5 / 5
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    42nd street photo has become my one stop shop for photography/video gear and accessories. I always have a pleasant online customer experience and the expedited shipping is a plus.

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  • 5 / 5
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    Great customer service, and great recommendations. They are always happy to help with questions, even after your purchase! They have an assortment of options for every budget, and can explain the differences between similar products. Highly recommend!

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  • 3 / 5
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    Absolutely appalling customer service from 42nd street photo!!!! Ordered my DSLR Camera on 15 sept. with expected dispatch but Item never arrived. Chased several times by e-mail and was told item was being packaged at Warehouse and would be dispatched within 48hrs. I'll have to chase them again

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  • 5 / 5
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    Navigation of the website was easy. The lens was shipped in a few days and the price was right. I couldn't believe how quickly it shipped and it was wrapped very carefully to ensure it was safe during shipment.

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  • 5 / 5
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    I have always done my photography and videography business with them, and I have always been thoroughly pleased with their products, service, and prices.

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  • 4 / 5
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    Very good selection of everything photography. The employees I dealt with during my visit were very pleasant, respectful, and knowledgeable. Even though they didn't have exactly what I was looking for, they were able to point me in the right direction.

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  • 5 / 5
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    My order was shipped and received promptly. Item was well packaged and arrived with no damage. Will definitely continue to shop with 42nd street photo for my camera gear.

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  • 5 / 5
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    I received my order within two days, but I paid for fast shipping it was in perfect condition!! I will recommend them to people.

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  • 5 / 5
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    My order was processed quickly and received it sooner than expected. 42nd street photo has always provided excellent service for my camera purchases.

    Review of , following an experience of by A A. *

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  • 4 / 5
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    Great quality gear at affordable prices. Highly recommended with choices to suit all budgets.

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  • 5 / 5
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    Very knowledgeable staff and always very helpful. Excellent place to buy and sell gear! I picked up a Canon EF 17-40mm f/4 lens from 42nd street photo and super excited to have it as well as the price couldn't be beat anywhere.

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  • 5 / 5
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    Received my order in about 2 days when I was expecting it in 3-5 day. It was received in excellent condition and working properly.

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  • 5 / 5
    Edit Flag

    42nd street photo is always a pleasure to work with. Their fast online expertise through the chat option is great. They've always answered my questions and guided me towards quality products that meet my budget. I'm very new to photography and they've always answered my questions in a way I can understand.

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  • 5 / 5
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    The camera is everything I was hoping for and shipping was prompt. I will continue to purchase items through 42nd street photo.

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  • 5 / 5
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    I bought a used lens. The description was spot on and the order arrived on time. I couldn't be any happier. Highly recommend for all photographic needs.

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  • 5 / 5
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    I stumbled upon these guys doing a photo session a few months back and was impressed by the amount of gear they had. They honestly went above and beyond my expectations! From the friendliness and customer service in the store to the cleanliness of both cameras I left with them, I’m super pleased. I highly recommend these folks for your photography gear needs

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  • 5 / 5
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    I've been a customer for literally decades, back when I was still buying Kodak and Fujifilm. They've always been completely professional and most concerned about the customer. I love the website; it is easy to navigate and I can always find what I am looking for, I go to them for all my photo needs/ gear concern because honestly I just love the vibe there.

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  • 5 / 5
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    I've been ordering from 42nd street photo for years. The products are always as described, the shipping is prompt, with everything packed perfectly and you can't beat their customer service. I cannot recommend them highly enough!

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  • 5 / 5
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    The staff here are extremely knowledgeable and helpful, and don't get annoyed if you ask questions without making a purchase. The store's selection isn't massive, but there's a very good chance they'll still have the gear you need.

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  • 5 / 5
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    I recently purchased a Fisheye lens from 42nd street photo which was rated in excellent condition. It was packed very well for shipping. Once I unpacked it, I started to use it right away and the ability to change the focal length is honestly worth the price. I will definitely use this company again

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  • 5 / 5
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    Great web site, easy to navigate. Super fast shipping. Ordered a camera body on Friday night. Item packaged and picked up by FedEx next day, delivered to me in Texas.

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  • 5 / 5
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    Very knowledgeable customer service over the phone. I need an expert opinion regarding a good circular polarizer that will work well with the Fuji Fine pix that I ordered through 42nd street photo then I was given great advise with 3 options, item numbers and prices. I must say that is awesome! The check out is easy , straight forward and secure. Great Job!

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  • 3 / 5
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    Great place with lots of gear. The employees inside were very helpful seeing as how I'm an amateur in photography. Unfortunately for my particular camera they didn't have the lens I was looking for.

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  • 5 / 5
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    Fast shipping, great packaging, and I couldn't be happier with the condition of the used camera I purchased. Will definitely buy from them again.

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  • 5 / 5
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    As someone who has no experience with photography or professional cameras and lens, everyone at 42nd street photo has been so helpful on the phone and via live chat. They have helped me purchase everything I need to start shooting better portraits for my business.

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  • 5 / 5
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    Great lens for the money I recently ordered a Canon EF 8-15mm f/4 lens from 42nd street photo and am extremely satisfied. I highly recommend 42nd photo over any other online retailer.

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  • 5 / 5
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    I love 42nd Street photo and I have purchased really awesome gear from them in the past. My recent purchase was a Nikon D800 camera. I haven't truly read the instructions yet but the features are amazing. Am Very impressed with the overall quality of the camera body as well as the zoom lens. The camera was exactly what I paid for and it’s awesome. will definitely use 42ndstreetphoto.com again, highly recommended

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  • 5 / 5
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    As a new digital photographer, I really appreciate it when people take the time to explain the uses and applications of different accessories. I am so grateful for Jimmy's help today! He was super knowledgeable and helpful in assisting me with selecting the appropriate accessories for my Canon EOS R6. I highly recommend checking out 42nd street photo for your camera/photography needs!

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  • 5 / 5
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    One of the best experiences I have had in dealing with selling used cameras. Jack at 42nd street photo was polite, personable and knowledgeable. Fair prices for the camera presented. They are top on my list for their customer service and fair deals. They have a customer for life in me

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  • 5 / 5
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    Purchased a 18-400 Tamron lens. Couldn't be happier. Great service from 42photo as well.

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  • 1 / 5
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    Never going back to the shop cause the young guy tried to sell me stuff even though he made a mistake saying that the product had the things I need that had none. Never going back cause it is too expensive

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  • 5 / 5
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    DiCAPac WP-S5 Great waterproof case for my EOS T3i Cannon camera, Everything as advertised- very well built.

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  • 5 / 5
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    Have used this company several times and they are excellent. Great communication and great value. Highly recommended.

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  • 5 / 5
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    Decided to get a MINT condition DJI Mavic 2 PRO drone. Excellent price, easy to order and arrived in superb condition....actually better than anticipated!

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  • 3 / 5
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    Friendly and helpful but if you're thinking of selling your equipment you will get better prices elsewhere. It's a pity the low buying prices don't reflect in the selling prices.

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  • 5 / 5
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    Canon R3 I pre-ordered my Canon EOS R3 Mirrorless Digital Camera in September 2021 and finally received it two weeks ago. I waited for months for this camera to arrive and AT LAST it's here!!! I just love it. During the long back-order process, I felt 42nd St. Photo was with me every step of the way sending me notices on the status of my order. I can't say enough good things about this company. I have dealt with them for many years and have never had a bad experience. Their customer service is the best.

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  • 5 / 5
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    Very pleased with the camera body and it was delivered on time.

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  • 5 / 5
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    Highly recommend. I've bought most of my photography equipment here. Staff are very pleasant, knowledgeable and pleasant. Prices are also very good compared to other photography vendors.

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  • 5 / 5
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    Great choice and very efficient service/delivery

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  • 5 / 5
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    Excellent fast service

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  • 5 / 5
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    A lovely little shop with incredible prices and friendly staff, very happy i found this place because i will be going back many times

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  • 5 / 5
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    Put my lens in for a repair took longer than I expected but still amazing service. Done everything to help me.

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  • 5 / 5
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    Great place. Staff are very knowledgeable and repairs are reasonably priced.

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  • 5 / 5
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    Simplicity, Honesty , Reliability

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  • 5 / 5
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    Sony a7R III A This is another great product from 42photo, they have great selections, prices and services. I am really confident and enjoying it. Also, I always highly recommend 42photo as authorized Sony dealer to everyone. 42photo packaged it so well and their shipping was great. Came in perfect condition. Thank you.

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  • 4 / 5
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    Excellent product and company ruined only by the choice of FedEx as carrier who were a total failure. 42photo refunded my delivery charge.

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  • 4 / 5
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    After an initial hiccup with the courier company, my equipment was received and payment was made to me in a couple days. My exchange camera was also sent out immediately. I only wish they would use a more reliable courier such as DHL and respond to emails quicker.

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  • 5 / 5
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    Epson Expression XP-15000 This printer replaced an Epson Artisan 1430 printer that unexpected died. I did a significant amount of research before settling on this photo printer and with 42nd Photo's easy on-line ordering I purchased one on a Monday and had it on my front porch Wednesday afternoon. Set up was relatively easy with no problems encountered. The Rep at 42nd Photo was very professional and knowledgeable. This is everything the description says it is!!!! I have had multiple wide format printers over the years and this is the reason I stay with Epson and 42nd Photo! Awesome!!!!!! Absolutely pleased with this purchase!

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  • 5 / 5
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    Plenty of stock, guy really knows his stuff and could have sold me something 3 x the price but didn’t. I don’t know anything about the Bino-monocular world so it was nice to have someone not upsell me and give me exactly what I needed. If you need to see further than your eyes will normally manage, this is the shop for you.

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  • 3 / 5
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    The quality is lacking. My lens opened endless Issues in less than 30 days

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  • 5 / 5
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    Great value, excellent quality and fast delivery. Very happy with the Nikon lens I bought

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  • 5 / 5
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    My guy Jonathan helped me out with exactly what I needed to get me started, great guy, amazing customer service and knowledge of the products and managed to get me the right product for my budget. Overall great service and will be visiting again soon.

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  • 5 / 5
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    Great helpful customer service from John- initially with camera repair and subsequently sourcing a sony charger

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  • 4 / 5
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    0rdered a nikon 70-200 f2.8s from 42photo a while back and man it took absolutely ages to get to me ive emailed and contacted through their website, to be fair i got a quick reply to tell me there was a delay everywhere (and there was i knew this) also got a monthly generic email saying there was a dely but eventually i got it and im very happy with it , ive just ordered the dji mini 3 pro wth rc and i know im in for a wait so look forward to a monthly email again but i know i will get it eventually a little bit of patience is all thats needed sometimes :)

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  • 2 / 5
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    Order was not complete, not given a refund and have not been made aware if the item is out of stock or if I’m getting a refund?

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  • 5 / 5
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    Thanks to John and the team. Took the time to answer all my questions and gave genuine advice based off my needs. I was approached as soon as I came in, able to get hands on with all the equipment and all done in a professional and friendly way.

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  • 3 / 5
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    They are terrible at informing you of when the delivery will arrive, who will deliver it, lack of tracking, where the item is at any given time, and customer service could be a lot better. Just feel like I am kept in the dark. Not helpful at all basically for ease of mind....

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  • 4 / 5
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    Friendly and helpful, but not over enthusiastic customer service. I explained that I was recovering from a stroke, but no ovpffer was made to fit the support strap to the pair of binoculars I had just purchased. Due to a left hand side limb weakness I experienced a great difficult in fitting the supplied loose strap and at one point would have gladly returned the binoculars. I think that it is absolutely ridiculous that the strap was not supplier fitted and that this service should be offered to all customers in the future

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  • 5 / 5
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    Great camera cleaning service. Friendly and efficient.

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  • 5 / 5
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    Great customer service and advice from Jonathan. Will definitely be back in the future.

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  • 5 / 5
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    I brought my Hasselblad down to the store for servicing on Monday. It was all fixed up on Wednesday, and I received it in the mail this morning (Friday). The staff was knowledgeable and very pleasant. 42nd St. Photo was recommended to me by another Hasselblad user, and I would definitely recommend them to others as well.

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  • 4 / 5
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    I pre-purchased my camera. I waited for him for 3 months. He finally came. After a week, unfortunately, it broke. I waited another 4 weeks for a repair, but it's ok. Waiting and the fault was not the fault of 42nd Street Photo but of the manufacturer - I watched this product all over the world. I recommend 42nd Street Photo and the products sold there. The service is very fine

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  • 5 / 5
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    Was looking for a good deal and I found it. Item came promptly and we'll packaged. Was constantly updated on the stage of my order. Will purchase again from 42nd street photo.

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  • 2 / 5
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    They claim to offer a warranty but this is completely false. I could not get my camera repaired by the manufacturer because 42nd street photo are not a licensed dealer and when i sent it back to them for repair they initially accepted the claim. Then 2 months later claimed it was irreparable and offered me half the price i paid.

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  • 5 / 5
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    Great service, helpful online staff Have used the shop when it was in NJ always had great service from the staff. So it has continued with the online store. Knowledgeable and helpful staff. They were helpful in solving the issue with the item and sorting out the fund. I would use 42nd St. PHOTO again

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  • 5 / 5
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    I have purchased many electronic products from 42nd street photo over the last 5 years and each time I have experienced excellent customer service, great value and fast delivery. Highly recommend for the purchase of electronic products.

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  • 5 / 5
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    Top notch service with very accurate estimates and no hidden extras. My cameras were serviced, very thoroughly cleaned and in one case brought back to life. Highly recommended.

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  • 5 / 5
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    I cannot fault in any way my purchase experience with 42nd street photo. They were cheaper than Amazon and gave me a very good part-exchange on my previous camera. I have no hesitation in recommending this company and will definitely shop with them again.

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  • 3 / 5
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    This website is decent and reliable. Only problem with my delivery was that my delivery was delayed for almost two weeks due to supplier delays and I wasn't notified until I contacted them. Other than that, the products delivered are good quality

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  • 5 / 5
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    Unexpectedly quick delivery I was trying to get hold of the Fuji X100V and they're hard to find. I checked with 42nd Photo and cust.serv told me probably two months so I ordered with the condition I could cancel right up until shipping. The icing on the cake' thing turned up 5 days later

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  • 5 / 5
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    42nd street photo delivered the ordered item in excellent condition and in the time-frame promised. This is not the first time that I have used them and they have delivered each time. I would be happy to purchase from them in the future.

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  • 5 / 5
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    Nikon D500 Best price from a trusted retailer and delivery very swift. This is my second DSLR from 42nd Street PHOTO and the service has always been first rate

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  • 5 / 5
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    Everything went smoothly and we were kept informed throughout the order fulfilment and delivery process. You can't beat their prices or service!

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  • 5 / 5
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    Love the Camera and Love the Purchasing Experience I did my homework and narrowed my choice for a Nikon DX DSLR to replace my 12 year old D70s down to the D7500 and the D500. I finally decided on the 500, even though some $700 more, due to the differences in the feature set. Sure, they may not be as different as price suggests, but for the overall package and probably the only chance I'll have to go top-of-the-line, I'm really happy with my choice. I've shot only some 100 pictures and am delighted with the results. Our lighthouse, long-distance views of the Olympic mountains and forests look noticeably better than what I shot with the 70s just the week before the 500 arrived. As for 42nd street photo, I go with them every time over brand A due to the personal touch of connecting with staff, the free-and-fast shipping and return/adjustment policy (which I haven't needed). I will use them for my future photographic needs and, based on my experience, can thoroughly recommend them.

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  • 5 / 5
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    Simply amazing. I ordered a Sigma 18-35mm f/1.8 lens for my Canon 90D on a Tuesday, and it arrived well sealed with bubble wraps and a bag within 2 days. I would totally buy many more in this website, it's my trusted supplier now. :)

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  • 5 / 5
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    I have used this company on several occasions. Although their prices aren't usually the cheapest available, I find them fairly competitive. I will be checking out for other items and recommending to my friends.

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  • 5 / 5
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    Very friendly costumer service! They addressed all of my questions!

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  • 3 / 5
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    I found just the camera I was looking for at an excellent price. Although there was a small delay in shipping my order I received personal service from 42nd street photo who kept me informed of progress and even phoned me to make sure I had received it on schedule.

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