Customer reviews for 42photo.com

Customer reviews

• 1 / 5

  

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  Unreliable to steer clear of

  Review of 9/18/20, following an experience of 7/8/20 by CASANDRA R. *

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• 1 / 5

  

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  I emailed to confirm that there were Celestron products in the shop, they first asked me hurriedly for the product code and to call back. I called them back with the requested issues but I was told very sharply that the store was full and that they couldn't listen, they didn't even give me time to reply that they took away the communication. Now it is true that it was Saturday afternoon but a little more courtesy would not hurt. As for me, the store is excluded from my purchases.

  Review of 9/18/20, following an experience of 7/8/20 by CLARK B. *

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• 1 / 5

  

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  Rude employee here, I was ready to buy a Nikon camera, but they did not let me try it in a very strange way ... Useless place, if you can not try in the shop it might be worth buying online. And on amazon it cost much less

  Review of 9/18/20, following an experience of 4/4/20 by HEATH B. *

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• 1 / 5

  

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  Bad shop, rude and arrogant staff, poor and out of vogue photography products. To avoid.

  Review of 9/18/20, following an experience of 7/8/20 by BERTRAM L. *

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• 5 / 5

  

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  It's not a shop, it's a house. Beyond the excellent prices that are significantly lower than any other store that a primary photo lab can provide. Service is something that needs to be taught in any self-respecting mass media faculty. The art of service, the ethos that J.Leeds uses to spearhead the store employees to his dominant marketplace and is conducted like this whether his clients is known by name or first-time. And it is already said, "Support America's local commerce." And here both the product and the service is wonderful.

  Review of 9/17/20, following an experience of 9/9/20 by AVIS O. *

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• 3 / 5

  

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  I came to buy a compact camera, encountered an inexperienced team, they cannot decipher all the differences between brands and types, I came out dissatisfied and with the camera best suited to my needs. Hardly recommend, really a regrets shopping experience .... Too bad that the seller is not available.

  Review of 9/17/20, following an experience of 8/9/20 by EMMANUEL G. *

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• 4 / 5

  

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  I bought my first camera from this leading photography source. I came from John and it was definitely worth it I know I'll never forget this moment and I'll be sure to go back there for more equipment I'll need in the future John and Rachel thanks for the exceptional service

  Review of 9/17/20, following an experience of 6/7/20 by LAILA D. *

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• 4 / 5

  

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  I arrived at 42nd Photo house to clean the sensor with 2 bodies. The service is provided at no cost, a very professional and courteous service. After cleaning, I checked the sensor and left some stains. Without hesitation and he very kindly cleaned the sensor again (no charge on their part). Highly recommend the photography house, kind attitude, professional service and satisfied customers !!!!

  Review of 9/17/20, following an experience of 2/3/20 by ERYN K. *

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• 5 / 5

  

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  Professional, courteous and reliable service at a level that we do not meet every day. It is clear that the team is well-attuned with photography and knows how to direct and suggest equipment suitable for the desired photographic purpose. On my last purchase with them, I needed urgent equipment and even though it was a Saturday evening, I received an exceptional service to my home! There will be a lot of businesses that provide service at this level and provide a pleasant atmosphere for a successful purchase! :)

  Review of 9/17/20, following an experience of 2/9/20 by JANE W. *

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• 5 / 5

  

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  As a professional photographer, I have been a customer of the photography house for many years. The service I receive and receive is the best. Professional and kind service I am a New Yorker and drive for a few miles just to be in a photo shop, especially them.

  Review of 9/17/20, following an experience of 8/9/20 by GRETCHEN P. *

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• 5 / 5

  

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  I am glad that you can see abundant items, such as monopods and tripods, and touch them. I am also happy with the detailed product knowledge of the friendly staff.

  Review of 9/17/20, following an experience of 5/6/20 by GARRISON F. *

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• 5 / 5

  

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  Highly recommend 42nd photo. Highly professional and personal service Nikon's highest reliability and quality for brand photographers When it got stuck, he immediately fixed a lens what an excellent employee

  Review of 9/17/20, following an experience of 5/6/20 by ERIK H. *

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• 5 / 5

  

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  The photographic house on Park Ave Addictive store for a variety of photo accessories ranging from cameras, filters, lenses, tripods and more. There is a camera repair lab on site Exceptional service

  Review of 9/17/20, following an experience of 6/6/19 by ALEXIS B. *

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• 4 / 5

  

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  Top notch service. As a professional photographer, I handle equipment regularly And each time the equipment is premium feel. And I get VIP service Highly recommend to all photography enthusiasts to come to the store and enjoy myself

  Review of 9/17/20, following an experience of 5/6/20 by KRISTIN G. *

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• 5 / 5

  

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  Most of the optical products you want are available. Enriched viewing corner for audio products. A good selection of rifle scopes and spotting models. The clerk has a wealth of knowledge and can provide the necessary answers. Considering the 10% reduction in price, the price is comparable to that of major internet-webshop sites. The after-sales service is also substantial and very satisfying.

  Review of 9/17/20, following an experience of 4/5/20 by LARISSA S. *

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• 5 / 5

  

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  Wow! What a service !!!! I arrived with my camera to clean up dirt from the sensor, and fortunately the initial cleaning was successful and no need to open the camera. The cleaning was done with very professional compressed air pressure !!! Highly recommend the service and courteous attitude. Thank you

  Review of 9/17/20, following an experience of 5/6/20 by ROSLYN H. *

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• 4 / 5

  

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  I was afraid that the atmosphere at the entrance was a bit tense sending chills and he was refusing a little amateurs seemingly ... ... I was scared, but I tried going in as soon as I got courage and got going. Clear and organized floor on key floor with key holder on the keyhole like toy camera with the following digital camera function From digitalcine wide-angle lens to SLR lenses and filters as well as ordinary lens hoods like a Lee. All kinds of consumer handled products are lined up such Telescope and you can purchase the latest astronomy item. Old products can also be purchased but there are also restrictions. It is attractive to see them selling on the net but also exhibits a variety of tripods which are rarely seen in the real store and which are difficult to get together with the 8 mm film related products. I want to take some time and watch every piece at the exhibition thoroughly!

  Review of 9/17/20, following an experience of 6/5/20 by RAHUL M. *

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• 5 / 5

  

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  A very professional place, usually all Leica cameras can be repaired, cleaning the camera sensor without charge was so hearty of them. Friendly service, parking in the nearest mall, they give a voucher for free parking

  Review of 9/17/20, following an experience of 1/17/20 by MEDA Y. *

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• 5 / 5

  

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  Professional powerhouse for photography, experts in DSLR, Point &shoot, underwster, mirrorless, medium format & kid's toy cameras. A professional home for photography needs, multiple-brands camera experts, a professional lab. Welcomed warmly I arrived with a camera malfunction that I did not buy here, Rachel kindly and happily helped until the problem was resolved highly recommend!

  Review of 9/17/20, following an experience of 2/3/20 by PRINCESS H. *

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• 5 / 5

  

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  I bought a service camera was excellent! I got a detailed explanation with a lot of patience, there is a great selection of cameras and equipment, in short an excellent shopping experience !! warmly recommended

  Review of 9/17/20, following an experience of 6/7/20 by VALENTINA G. *

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• 4 / 5

  

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  I came to the store for the first time to clean a sensor. The treatment I received there is extraordinary after 20 minutes the camera came back to me. And the courtesy is there above all.

  Review of 9/17/20, following an experience of 10/10/20 by CALISTA M. *

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• 5 / 5

  

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  I arrived at the photography house after an in-depth conversation that let me realize that I was in professional hands. A courteous staff, a dexterous photographer, understood my needs and gave an accurate and excellent pro streaming PTZ camera. Thank you to John Leeds for the professionalism and technical information that I am able to take over.

  Review of 9/17/20, following an experience of 5/6/20 by ALEXIS J. *

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• 5 / 5

  

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  This house of photography attained the toehold in the New York local photography community several years ago. The treatment is professional, things do not fall between the chairs, the answers are clear and succinct, not trying to "push" equipment that I have no need but seek to understand my need. Before buying advice, get all the information you need here, and after purchasing they help with any questions that arise (and it seems to me that I am one of the heady consumers they have quite a few) - Highly recommend!

  Review of 9/17/20, following an experience of 11/11/19 by JEAN S. *

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• 4 / 5

  

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  A minimalist and homely shop..John and James go out of their way to provide good service and it is appreciable..Friendly come to see if it is for help / explanation or whether it is for buying equipment

  Review of 9/17/20, following an experience of 11/11/19 by PATTIE H. *

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• 5 / 5

  

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  Amazing and professional people, reasonable prices and good service

  Review of 9/17/20, following an experience of 7/8/20 by JULIEN T. *

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• 5 / 5

  

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  Patient sellers know how to tweak cameras settings and equipment to customer needs and do not try to upsell unnecessary equipment Personal and post-purchase attitude remain attentive to the customer.

  Review of 9/17/20, following an experience of 8/9/20 by MARCIA B. *

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• 5 / 5

  

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  I arrived at 42nd Photo to clean the sensor and the viewfinder of the camera. Everything done thoroughly from testing to cleaning the sensor but the mirror could not be cleaned because of a complex problem. I received extensive advice from the owners and eventually did not charge even though I insisted. Well done

  Review of 9/17/20, following an experience of 6/7/20 by MONSERRATE B. *

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• 5 / 5

  

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  42nd Photo sports quality photo equipment, plus camera repair. Excellent and high quality service by knowledgeable in videography and photography. They also fixed a camera and replaced an improper new tripod for better. There is parking in front of the store and a little in front of it with people coming from the city.

  Review of 9/17/20, following an experience of 3/4/20 by ANTONETTE F. *

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• 3 / 5

  

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  It's size and stock is pretty amazing. If I lived in New York I would buy a lenses t-mount from here. However, they don't have many unique items. They have items that are hard to find but not exactly unique items like you imagine are in B&H Photo. Some cool photo gadgets would have been nice. As a camera-focussed store it is excellent. As the ideal photography store it left me wanting more.

  Review of 9/17/20, following an experience of 7/9/20 by COLTEN S. *

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• 3 / 5

  

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  Huge store. Overpriced chunk of pro-consumer goods if you are a beginner look elsewhere. However, don't expect to save money by purchasing here. Goods are mostly sold at their maximum retail price. Plus, consider warranties and they cannot dislodge Japanese language menus on consumer electronics.

  Review of 9/17/20, following an experience of 3/2/20 by KARI S. *

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• 4 / 5

  

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  I bought a first prosumer camcorder and a Kenko SGW-05 37mm 0.5x Wide Angle Converter Lens in the store. The service was amazing! A team of three courteous, pleasant professionals who understand their work, and understand what constitutes a good service. John helped me with the long deliberation I had about the camera model, with the great patience that comes with a seasoned expert's explanations. I was in the store for almost two hours, and I received a really excellent service. Highly recommend.

  Review of 9/17/20, following an experience of 5/6/20 by BLAKE O. *

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• 5 / 5

  

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  So good

  Review of 9/17/20, following an experience of 5/6/20 by DINA W. *

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• 4 / 5

  

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  Underwater imaging equipment for both video and stills, excellent ratio and very good prices. Recommended for snorkeling amateur and pro divers.

  Review of 9/17/20, following an experience of 10/10/19 by ELMORE C. *

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• 5 / 5

  

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  First class experience! John Leeds and the the team were a helpful and assisted me in getting a viewfinder and took the time to show me how to ensconce it. I also purchased a camera from them and strobes for my studio. They took the time to explain things to me (which I really appreciated). Customer service at a high level (I’m not used to this in New York). Also economical prices! Highly recommend!!!! :)

  Review of 9/17/20, following an experience of 4/4/20 by YESSENIA M. *

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• 5 / 5

  

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  High level development and scanning. The prices are good, I understand not the cheapest, but the experience is very superior product. The attitude from the staff at the place is very warm, and they are happy to help and answer general questions about film. Feel it is a place with a passion for the photo/video profession.

  Review of 9/17/20, following an experience of 8/17/20 by ESMERALDA W. *

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• 2 / 5

  

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  I'm thirteen yrs' old and I came here with my mom to buy my first camera. I yesterday recently having outgrown my W100 which was sold to us by the people in this shop. This time I had told my mom the camera I wanted, a red-hot, sleek Olympus Tough TG-6. Arrived at around 10;15, the salesperson was not interested in my questions. He kept pointing to my mom more expensive cameras until I dragged my mom out of this store burning in rage. We got the camera downtown at a store I will give my five star. I told my friends not to go to this store, told their parents too.

  Review of 9/13/20, following an experience of 6/7/20 by SAMSON A. *

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• 1 / 5

  

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  We came to buy a whole load of camera stuff on 2.13.20. The salesperson didn't want to help my husband in a wheelchair into the store initially since he said that ‘there are other customers ' !! He didn’t want to put the ramp for the wheelchair and said he could lift the wheelchair up since setting up the ramp ‘will take too long’ We have bought items in this store worth thousands of dollars previously and are disappointed and saddened at this discrimination in modern day. Thank you but no thank you!! Would advice any one with disability or for that matter any one else not to go to this store !!

  Review of 9/13/20, following an experience of 6/7/20 by MIKAYLA B. *

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• 2 / 5

  

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  Well-pitched shop, good supply, but when the owner/employee found out that I was interested in a Lithium battery pack @$20 instead of an expensive camera, his attention and helpfulness ebbed away painfully. Walked out with an unpleasant feeling and bought the tripod where they did appreciate my requests.

  Review of 9/13/20, following an experience of 6/7/20 by MIA B. *

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• 2 / 5

  

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  The staff is extremely unfriendly and unable to explain the technical details of the products they are selling. I went there on several occasions, everytime I asked them to explain me the differences between certain gadgets, they rolled their eyes and gave me 'don't bother me look' and let me pick the device without any helpful advice. They take the full advantage of being the big player in this part of the streets- if you expect a significant amount of customer service, avoid this shop at all cost..

  Review of 9/12/20, following an experience of 6/7/20 by GENESIS M. *

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• 3 / 5

  

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  It is a good place to try the lense you are thinking of buying on the Internet or try to get to the technical insights. Although selling the used lense almost half the price is not possible to a trade in, the choice of accessories is extremely limited, prices are hitting-their-roofs and customers are treated according to how much they're likely to spend.

  Review of 9/11/20, following an experience of 5/6/20 by DONNELL D. *

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• 5 / 5

  

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  42photo is a great store for all things photography and video related! They have an immense amount of gear to narrow down or feast your eyes upon while you wait to talk to someone at the shop. The staff is very talented and nice and the prices are mostly fair! And it's well located near a subway station! What more can you ask for?

  Review of 9/11/20, following an experience of 5/12/20 by NORA R. *

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• 4 / 5

  

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  Went in to buy GoPro equipment. Excellent service by a guy who described qualities perfectly. Great looking store with excellent range of equipment. Best photography shop Ive been into in Manhattan!

  Review of 9/11/20, following an experience of 6/7/20 by VALENTINA R. *

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• 5 / 5

  

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  My husband and I have been searching painstakingly for specific Camera Digiscoping Adapters. In the advent of the COVID-19 and Anarchy in most cities, spotting scopes are hard to find. We called all the big chain door stores with no luck. Then we found 42nd Photo. We were helped by Paul Wilkinson, and was pleased to find what we wanted. He put our purchase on a temporal hold (which they don't do) for the next day by 10 noon, since we lived 1-hour drive from them. We were so pleased with his helpfulness and dedication to customer service. When we arrived everyone there was very helpful. Will go back in a flash for my next tools purchase. Thanks guys.

  Review of 9/11/20, following an experience of 7/8/20 by DESTIN C. *

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• 5 / 5

  

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  Jacob was super helpful. These guys understand photography culture. They don’t jettison customers during these times of high demand. Great to know this shop is around. They called when I was approved and even swapped a new lens cap for me. They also showed me some of the cleaning kits for my new camera lenses. Great store.

  Review of 9/11/20, following an experience of 8/8/20 by RAYMOND C. *

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• 5 / 5

  

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  Most intricately designed shop for photo and video equipment in New York, but without special deals, almost all of the prices higher, than suggested hit & miss prices that you can find in Amazon or B&H . Staff very pleasant and helpful . Also, I have good impression that staff well attuned in photography and video technical information. Recommend

  Review of 9/11/20, following an experience of 7/8/20 by CAYLA C. *

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• 5 / 5

  

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  Best all-rounded photography shop with the whole shebang under it's roof!! Great selection of cameras/lenses and camcorders equipment! Staff is extremely professional and knowledgeable! Thank for everything! Will definitely be back!!

  Review of 9/11/20, following an experience of 6/7/20 by SHANA S. *

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• 5 / 5

  

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  Jacob and his crew were excellent. Having used cameras and film when I was younger, I have a pretty good feel for shooting accuracy, detail and sharpness but I'm unfamiliar with SLR. Jacob answered all my questions clearly and honestly and led me to the purchase of a Canon EOS 5D Mark IV Dslr that I am very happy with so far. Thanks, guys! Keep up the good work!

  Review of 9/11/20, following an experience of 5/6/20 by COLTEN H. *

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• 4 / 5

  

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  Knowledgeable staff, extremely competitive (or better than) prices. Very knowledgeable and willing to answer all questions. No biases (that I noticed) and clearly very down-to-earth people. Jonathan gave us impartial opinions and helped me pick up a great Vortex 7x25 Rangefinder at a more than fair price. Ill definitely be returning.

  Review of 9/11/20, following an experience of 11/12/19 by BURLEY B. *

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• 5 / 5

  

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  If you're looking to purchase a camera, 42Photo is the place to do it! All of the staff are phenomenal and give great customer service. I was specifically helped by Jacob who was professional, knowledgeable, and extremely helpful. He was willing to answer any questions I had and was very patient which was very reassuring as a first time camera buyer. I will most definitely be back in the near future as this is the only place I will purchase lenses and equipment from. My experience here went above and beyond what I had anticipated. Don't go to those huge retail chain stores to purchase a point n shoot or GoPro, support your local mom and pop shop and shop at 42ndPhoto. Again, thank you Jacob and thank you for your service.

  Review of 9/11/20, following an experience of 8/9/20 by HANNAH M. *

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• 5 / 5

  

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  Cool photography, optics and videography store! The employees & managers were really helpful in addressing my various issues & needs that I was having with my Canon VIXIA HF R80 Camcorder. They are well informed, very good at customer service and go above and beyond. Thank you guys for a great shopping experience and answering all my questions. Will be using again in the future 100 percent. They also have a great selection of drones and quadcopters/accessories which I really appreciated. They are also taking very appropriate and excellent measures in this time of uncertainty to make sure that people are socialdistancing and free of the viruses. CUSTOM THIS STORE + it helps to support local Manhattan-grown business!

  Review of 9/11/20, following an experience of 9/9/20 by ALYCIA E. *

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• 5 / 5

  

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  It is the most important store in Manhattan with regard to modern photographic merchandise. Here they will help you with repairs and advice on new upgrades for your gear. There is a decent selection of cameras and tripods, although prices are not the most competitive on the market. But sometimes we pay for service and attention, and not just for the monetary value of things.

  Review of 9/11/20, following an experience of 9/9/20 by JANY N. *

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• 3 / 5

  

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  Over expensive and not a good attitude towards service. Customers are looked down on.

  Review of 9/11/20, following an experience of 2/2/19 by GREEN O. *

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• 3 / 5

  

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  To be honest the only reason to use 42nd Photo is because they are the only big store of their kind in NYC. Friends and I all have the same experience when asked to get back to us about (expensive) Leica we would like to buy - promises are made about getting back (within a week) but this never materializes. Had lenses/sensor cleaning work that would be ready in a week but was not done in more than a month (again after I had to follow up I was told it would be done in the next week because someone was not there).... They have good variety of darkroom supplies but it is worth my while to source same from Adorama and Fenway Photo in New York due to service... need to step it up guys!

  Review of 9/11/20, following an experience of 4/8/20 by KARSON M. *

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• 5 / 5

  

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  Not only cameras, camcorders, lenses and related items, but also an extensive range of optical gear etc. Staff are knowledgeable and helpful (A NOTE on this to counter those posting negatively on this point: Customer service is a 2 way street - If you are just shooting the breeze, or merely browsing, or even researching your whims and wants ~ then it's really not fair to expect Staff to drop everything and attend to you because you're bored or needy ;) Also not fair to judge Staff for mirroring Customers who walk in with with sometimes-less-than-courteous-attitudes.)

  Review of 9/11/20, following an experience of 7/7/20 by CALEB M. *

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• 5 / 5

  

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  Excellent shop, the staff are all friendly and helpful no matter how silly your questions may be. Did my landscape photography training, purchases and upgrades with them and it was a pleasure every step of the way.

  Review of 9/11/20, following an experience of 6/7/20 by DAREN O. *

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• 5 / 5

  

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  Friendly and professional service. Traditional commerce at its best! I advise all professionals and lovers of photography.

  Review of 9/11/20, following an experience of 3/12/20 by CHESLEY W. *

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• 5 / 5

  

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  Went there to buy a memory card for my Fujifilm and they were extremely helpful and gave me good advice on I would need for my camera. I then called back a day later to buy an enlarger paper, the SD card and accessories were extremely good value. If you're in New York I would totally recommend this shop for all your camera needs. Hello from Denver!

  Review of 9/11/20, following an experience of 7/8/20 by MARIBEL D. *

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• 5 / 5

  

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  Very helpful and welcoming staff who help you with what you need. They have a good collection of large format, mirrorless, cine, SLR, medium-format, and special effects lenses.

  Review of 9/11/20, following an experience of 6/7/20 by BILL L. *

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• 5 / 5

  

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  Excellent knowledge and very helpful!

  Review of 9/11/20, following an experience of 9/11/20 by QUEEN F. *

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• 5 / 5

  

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  Popped into the store with the idea of buying red dot/holographic sights and happened to catch a glimpse of their range of rifle scopes in the shop's window. The lady who came to help me was extremely friendly and knowledgeable and was happy to give me (in my opinion at least ) accurate and impartial advice on the best weaponry sights for my particular guns.After taking quite a while looking at the illuminated sights stock I eventually decided to grab a Trijicon SRO Adjustable LED Reflex Sight and was able to negotiate a price equal to the best I'd seen online.Whilst I can't speak in relation to the reported negatives experienced at this store I'd be happy to recommend 42nd Photo in NYC to anyone who's looking for Riflescopes, spotting scopes, binoculars & laser rangerfinders.

  Review of 9/7/20, following an experience of 3/4/20 by CARTER S. *

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• 3 / 5

  

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  42nd Photo are always nice and clean. But I do not like the lack of explicit website description, specifications and the fact that at this location all the staff is very old. There no staff of my generation. But go to the garden city store, and you find more younger staff. But here there is not enough experience.

  Review of 9/7/20, following an experience of 6/7/20 by KEVIN S. *

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• 4 / 5

  

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  This was one of the best camera shops I have experienced, they didn't just correctly explain relevant gear but assisted in imparting basic 101 photographic tenets. They also offer camera cleaning services on specific days. Jacob was a jewel of the clown employee.

  Review of 9/7/20, following an experience of 7/14/20 by OSVALDO L. *

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• 4 / 5

  

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  Bought a Fujifilm X-T4 from 42nd Photo New York city store. Great service from Jacob! His photographic prowess is amazing and made the whole experience very pleasant for me👍👍👍

  Review of 9/7/20, following an experience of 5/6/20 by SISTER F. *

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• 4 / 5

  

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  The one-stop stock of camera equipment in New York city. Staff is pretty knowledgeable about cameras and accessories. Overall every visit is a refreshing experience there. The only negative is that they don't do much discounts there. But then guess it is the price for quality 👍

  Review of 9/7/20, following an experience of 5/6/20 by MAURINE Q. *

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• 5 / 5

  

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  Looking for a dedicated 80mm Leica lens ! You guys have taken good care of me in the past. Price and advice Top marks!

  Review of 9/7/20, following an experience of 6/7/20 by OTHA S. *

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• 5 / 5

  

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  Jonathan the owner is a legend! I recently came in to buy a Pentax KP DSLR body and Jonathan really helped me out with what I was needing! Made sure I left with the body I needed, the lens, and everything I would need and all while working to accommodate my price range! I’ve also purchased from the store prior to this and have always received exquisite service from this man! When it comes time for me to buy the external battery grip and extra lenses, I’ll definitely be coming back to see Jonathan and get his awesome service!

  Review of 9/7/20, following an experience of 5/6/20 by MARCELLA S. *

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• 5 / 5

  

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  Great store. They have almost all the equipment readily available. And the staff is also very friendly and helpful.

  Review of 9/7/20, following an experience of 4/3/20 by ARELY E. *

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• 5 / 5

  

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  Rachel helped me to not only narrow down a suitable camera but all the supplementary bits to go with. She was keen, painstaking and friendly and yet was personable, well-mannered and patient. Exceptional traits in a salesxpert! I will definitely go back during the coming years as my journey through the land of photography continues and I hope that I can call on her experience and wisdom as I need it. I would recommend 42nd Photo and in particular Rachel to anyone seeking good honest reliable information about cameras and all that goes with it.

  Review of 9/7/20, following an experience of 5/6/20 by NATHEN S. *

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• 5 / 5

  

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  Hasselblad dreamland! The gentleman there was very knowledgeable and patient in helping me pick out a Hasselblad 907X 50C. While in the store I was also thinking of buying either a XCD 65mm f/2.8 and the XV Lens Adapter from Hasselblad but I also was open to paying a bit extra for the exceptional Hasselblad 907X Special Edition Optical Viewfinder. Ended up walking out of the store with a backpack full that he recommended to me for a lot less money and couldn't be happier.

  Review of 9/7/20, following an experience of 3/4/20 by OTILIA B. *

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• 5 / 5

  

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  Sloan at 42nd Photo sold me a lens and some accessories a week ago. I can't recommend this place highly enough. National camera chains like Mike's in Houston can't compare to what these guys have to offer. Sure, the prices can't match what you can get online/Amazon but you'll have firsthand photography discourse with an expert. These guys have great depth on photography knowledge and you'll walk out of the store having learnt a thing or two about your purchase.

  Review of 9/7/20, following an experience of 5/6/20 by MONTY L. *

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• 5 / 5

  

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  Very good variety of photography related things and also has a very good customer service

  Review of 9/7/20, following an experience of 6/7/20 by ELINOR H. *

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• 5 / 5

  

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  The sole purpose of this review is to identify one of your greatest employees. In the shop, he told me his name is Sloan. I have been in store a few other times, they had sold me an old Nikon 35mm film camera and he has helped me out with it every time with no hesitation, showing me how to load and unload the film, ( i now know how to do it) advising on what film I could buy, setting it up ready to use and take photos and being really helpful when it comes to developing. this store has definitely got my future custom for developing my films now.

  Review of 9/7/20, following an experience of 6/7/20 by SHYANNE H. *

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• 5 / 5

  

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  I always get my pictures printed here and they all looked magnificent! The lady who works there, Rachel, was incredibly helpful and really knowledgeable. I've been getting my photographs printed at 42nd Photo throughout the years, but she was the first employee to actually go through and edit all my photos to make sure that they would fit properly. She took the time and went the extra mile, which is greatly appreciated. I would definitely recommend going to 42nd Photo and asking for Rachel--a very friendly and professional employee!

  Review of 9/7/20, following an experience of 8/9/20 by JAQUELIN K. *

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• 5 / 5

  

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  Friendly and helpful staff, good communication for orders, competitive prices.

  Review of 9/7/20, following an experience of 5/6/20 by IMOGENE G. *

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• 5 / 5

  

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  One of few remaining dedicated photography shop s that's very well stocked - lots of kit for amateurs to pros and folks looking for a no-frills family camera etc. They also stock binoculars, optics, filters, lighting, studio lighting and more - sometimes cheapest unlike. online retailers but still great to have them there. I visited to have some photos printed and the set up worked very well - film quality was good enough - happy to recommend.

  Review of 9/7/20, following an experience of 5/2/20 by MAGDALENA P. *

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• 2 / 5

  

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  Went in to look at three lovely Sony cameras with Vlogger accessory toolkits. Perfect. Got a card with a name and number. And then it was useless. They never answer the phone. Ever. No message service. Just this "new camera offers" intrusive messages. A guaranteed way to piss off anyone. So went to Willoughby's Camera Emporium instead.

  Review of 9/7/20, following an experience of 7/8/20 by EULAH W. *

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• 5 / 5

  

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  While some of the others may use plentiful of stock as a selling point, 42nd Photo definitely won my heart insofar as their hyper-activeness I encountered here. They didn't have the lens I was after (Leica medium-format), however I was greeted by the owner, who made me feel like a reunion with a high-skul schoolmate. We had some great conversation about Leica and travel and he even offered me a coffee while I just sat and relaxed, even though he knew I wouldn't be buying anything. He even offered to clean up the camera, though there was nothing to clean as it was so new at that point. Talk about fantastic service! I eagerly await my summer 2021 visit to New York so that I can visit the new location! See you soon, my friend!

  Review of 9/4/20, following an experience of 3/5/20 by RUSTY L. *

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• 4 / 5

  

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  Absolutely customer-driven, polite service. What I really liked about the way they handled the situation was a small mistake. They apologized, ACKNOWLEDGED and offered some alternatives to the arrangement. Today this has to be greatly appreciated !! : not held back or quieted down (they could have done it smoothly because I hadn't noticed), but had already been phoned in advance: if it didn't suit me, I wouldn't have to bother. Thanks.

  Review of 9/4/20, following an experience of 2/1/20 by LLEWELLYN E. *

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• 5 / 5

  

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  The only place in town where i could buy an adapter to mount a flash on a tripod

  Review of 9/4/20, following an experience of 8/23/20 by AUDREANNE H. *

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• 4 / 5

  

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  42ND Photo has curved an analog dedicated section that's is a very unique. The shop is compact but holds very nice vintage pieces. The prices are reasonable. Also sells a good variety of film stock which is quite rare to see nowadays. I did not try the coffee unfortunately but other customers came in, drunk and said it was good...would come back to buy more stuff if I ever find myself in New York.

  Review of 9/4/20, following an experience of 3/4/20 by ANTONIO Z. *

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• 5 / 5

  

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  I recently started dealing in vintage photography, but fortunately rushed first to google. Confounded by the sheer data available, I turned to 42nd Photo. Brutal charismatic service, very understanding of the profession, working beautifully and quickly (recall / scanning) and also their prices are completely affordable.

  Review of 9/4/20, following an experience of 6/24/20 by JANY D. *

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• 5 / 5

  

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  Best customer service I’ve seen in the United States. They are proven experts with a fine mix of digital and analog cameras. I am well-attuned with photography and they made me feel like an amateur. Still, they went above and beyond when helping me. They resuscitated my camera for a fraction of the quoted cost (around 20 USD total) and they also were able to tackle any issues I had about anything photography related. Veritable experts who are passionate about what they do. I love this shop. I bought a camera from them just to give them by business out of respect. Can’t say enough good things about them. Go ahead and check it out!

  Review of 9/4/20, following an experience of 8/9/20 by MONIQUE D. *

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• 5 / 5

  

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  Cool interior full of vintage cameras. Helpful and knowledgeable staff. They can develop and scan negatives for you professionally. It's a dog-friendly place, which is also a plus. I can recommend them wholeheartedly.

  Review of 9/4/20, following an experience of 5/6/20 by EDA K. *

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• 5 / 5

  

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  For many years we have been regularly ordering photographic accessories here, mainly quality lense cleaning tools. We have rarely come here since the digital revolution and the rise of the mirrorless system. I recommend this place because it is very well equipped, with a wide selection and well-prepared colleagues to make sure you shop comfortably. Thank you 42nd Photo Street!

  Review of 9/4/20, following an experience of 4/23/20 by CORBIN K. *

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• 3 / 5

  

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  There are a few rotten apples in the store. The young lady, surprisingly, is still a beginner but very helpful, is delighted to help you test your craved goods. However, there is a bald guy that I can not tell his attitude. It's not customer-centric and unfortunately a bit pessimistic. If you are a bad seller then you've come to th wrong place. 5 stars for the shop equipment, 5 stars for the lady, but -2 for the above mentioned guy.

  Review of 9/4/20, following an experience of 7/8/20 by LEA H. *

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• 5 / 5

  

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  The shop has a large selection of all types and brands of cameras, Canon, Panasonic, Nikon, Fuji, Pentax, Olympus, and Sony, to name but a few. There are countless bags and accessories. I ordered and got the goods in two minutes. The address is hard to find because the direction is incomplete, but it is not the fault of the business but of the state government.

  Review of 9/4/20, following an experience of 6/7/20 by CHAYA T. *

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• 3 / 5

  

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  The seller did not want to find the aftermarket product spectacularly, either in the web or in the shop. I found the factory that cost 5x much. Finally, I was able to buy it. Other than that, everything was fine.

  Review of 9/4/20, following an experience of 3/8/20 by NYASIA H. *

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• 5 / 5

  

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  I bought them a couple of times. They were always super-quality. What I looked for was always at the ready. Prices were okay. What I couldn't decide on was helping. I don't understand some of the star ratings here, but no problem. There are some folks determined to dig up "dirt" and just because they're unhappy, so everyone else should be struck in their grief. I'm sure I'll go to them, I think it's a super-shop.

  Review of 9/4/20, following an experience of 7/8/20 by LEORA J. *

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• 5 / 5

  

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  I'm always happy to go to them. The team is very kind, professionally prepared and to the best of their ability. If I can't decide on something, because they have used most of the products they sell, they can give advice from experience. The store has a lot of demonstration products that you can try before buying, which can be a great help if you encounter compatibility issues. They are among the very first to organize free photo workshops days where companies arrive with their new bills for everything.

  Review of 9/4/20, following an experience of 5/5/20 by AFTON B. *

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• 4 / 5

  

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  get good cameras...but not the cheapest.

  Review of 9/2/20, following an experience of 7/8/20 by ROXANE S. *

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• 5 / 5

  

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  Very over-the-moon with my new Canon EOS 90D purchased at 42nd Photo in New York. The reason I purchased there was simple - the staff are are an authority in the field and amazingly helpful and took a look of time to answer all my questions and made sure I understood carefully everything that I needed to understand. I finally decided on this particular model after talking at length with Sloane who owns many Canons himself so I got real first hand advice from a Canon expert and connoisseur. Earlier that day I was at a retail outlet of their major competitor and they were unhelpful, unfriendly and wouldn't show me things because they simply didn't want to. I'm a fan of 42nd Photo in New York and will return there from now on as my go-to camera shop.

  Review of 9/2/20, following an experience of 7/8/20 by JARVIS D. *

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• 3 / 5

  

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  Don't ever ask for advice if your camera breaks! $150 to send it to Los Angeles for repair and that's before the work. That is all they ever offer, or to buy a new one obviously.

  Review of 9/2/20, following an experience of 7/8/20 by DANIKA S. *

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• 5 / 5

  

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  Internet buyers in the market would bet on the dollar for B&H and Amazon along with retail big box stores, but very few know about 42nd Photo. They offer high quality photo/video merchandise at alternatively competitive prices. Their customer service is top notch. All my purchases have been at a much lower price than the more popular websites and have qualified for free shipping! Their sales reps have given me coupon codes to use which saved me even more money. You need to check out 42nd Photo!

  Review of 9/2/20, following an experience of 8/8/20 by HAVEN B. *

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• 5 / 5

  

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  Excellent service from 42nd Photo. I purchased HXR-MC88 Full HD Camcorder from Sony here. Very happy with the camcorder and the switcher & remote controller is worth your hard-earned money in my opinion as you get an additional Sony ECM-VG1 shotgun microphone with an ultra-lightweight body and smooth tone for different kinds of shooting. The price offered, service provided and advice from John at 42ND PHOTO was first class. He had the camcorder deployed immediately which I received the very next day. All in all a captivating shopping moment and I couldn’t have expected anything more from 42nd Photo. Thank you :-)

  Review of 9/2/20, following an experience of 2/28/20 by LILY H. *

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• 5 / 5

  

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  PHOTOGRAPHY COURSES, LATEST CAMERAS, VIDEO EQUIPMENT & ACCESSORIES Unsurpassed experience and photographic knowledge. Great selection of products. Best advice available in New York that rivals the might B&H Photo. Service given that goes the extra mile. TOP-FLIGHT PHOTOGRAPHY COURSES annually in NYC from July to Nov.

  Review of 9/2/20, following an experience of 7/7/20 by FLAVIO N. *

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• 4 / 5

  

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  One of my favourite shops in New York. Fantastic cameras and lens with interested and helpful staff.

  Review of 9/2/20, following an experience of 6/7/20 by BO K. *

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• 5 / 5

  

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  Best camera store I have ever been! Wide range of different medium-format cameras. Excellent quality and service. Mr Leeds and Sloane are always so kind and helpful. Highly recommended!

  Review of 9/2/20, following an experience of 6/7/20 by NOAH B. *

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• 5 / 5

  

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  Quickly and efficiently. They value the customer like gold, for such a turnaround time and quality is unparalled.

  Review of 9/2/20, following an experience of 7/8/20 by GINA S. *

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• 5 / 5

  

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  They calibrated the 5D camera and EF 28 mm F1 lense by 1.8: 1.8. Cost with return shipping (Extremely FAIR) below $300 per invoice, 23% including state tax. Attentive phone communication from a service technician to accounting department. Together with return shipments - less than 10 days - acceptable. Reading negative opinions, I had some concerns, but I can't calibrate the body myself. So I hit the road as 42nd Photo promised it'd be checked for free, and it was to be quick; so I have to gi ve a review. If somebody gave me a payment, then anyone with evidence produce it here. I will clearly state that I was not asked to do so. Best regards and thank you.

  Review of 9/2/20, following an experience of 6/7/20 by ALAINA H. *

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• 5 / 5

  

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  Astronomy hobbyists Mecca! 42nd Photo is my absolute favorite place in New York to buy optics, they have the best prices along with their massive selection to choose from, and the best part is if there's a better deal they will match or beat it, and if they don't have your favorite solar binoculars or telescopes in stock, they can get it and get it fast too.. They offer courses to enrich lunar observatory and even astronomy beginner courses to capture captivating lunar, planetary or stellar photos or videos, it's all around a great place for Reflectors,Refractors, Catadioptrics and information. On top of all this they have a on site telescope to try out your new toy and if you have any mishaps, they also have a on site sensor/lense cleaning! Literally doesn't get any better people!

  Review of 8/31/20, following an experience of 7/8/20 by KAMRYN P. *

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