The reviews highlight excellent product quality, fast shipping, and great customer service. Customers appreciate the smooth ordering process and are satisfied with their purchases.
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Marco G.
Oct 16, 2025
Verified reviewProCar Studio offers competitive pricing on quality performance parts. The customer service is solid, they answered every question I had throughout the entirety of our business transaction. Do be aware that the biggest drawback is time-related, and shipping-related. Though these aspects of their business are clearly listed on their site, if you are prone to skipping over the “fine print” you will miss the fact that return shipping in the case of refunds for mistakenly ordered items, or anything similar will require payment of shipping label and will incur a 15% restocking fee unless you decide to take store credit. And even then, you will not receive the exact amount you paid; I paid $573 and some change and was credited $529 and some change. But by this point the process had taken so long and been enough of headache that ai didn’t sweat the details and just ordered the correct parts A.S.A.P. All in all the process of the return took 2 weeks and resulted in a $140 dollar loss. $100 for the shipping label through UPS; and $40 dollar loss through refunded credit. At the end of the day, their team is solid, their products are excellent and their prices are almost impossible to beat. Just be cautious and make sure that you know what you’re ordering and that you have ample time set aside. TLDR: Solid team/customer service, quality parts for low price. Downsides are long shipping/return times and high return costs with no way to get 100% of your money refunded. Be careful and be patient. Would do business with them again :)
Reply from Procivic.com
Marco, Thank you for your detailed review! We appreciate your feedback regarding our team, pricing, and the quality of our performance parts. We're glad to know you found our customer service reassuring throughout your experience. We're sorry to hear about the challenges you faced with shipping and the return process. We strive to provide clear information about our policies, but we understand that mistakes can happen. If you have any questions or need further assistance in the future, please don’t hesitate to reach out to us. We're here to help ensure a smoother experience with your orders for your vehicle. Thank you for being patient and for your recommendation. We look forward to assisting you again! Best Regards, Customer Care
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S. B.
Oct 14, 2025
Verified reviewI’ve been waiting way too long
Reply from Procivic.com
Hello, We sincerely apologize for the delay on this. The order was processed through quickly and tracking was inputted the same day on 10/6. Since tracking was inputted by the manufacturer, we were assured it shipped without issues. If the tracking has not updated or stopped moving, it could be an issue with the delivery company. However, looking at our emails, you never reported an issue with the delivery. We always recommend to email us if you are experiencing issues with the package or the delivery. If you have not already, we recommend to email us to report and issue with the tracking and we can open a claim or investigation. Please feel free to contact us with any other questions or comments. Best Regards, Customer Care
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Frank G.
Oct 14, 2025
Verified reviewGreat selection and price and always in stock
Reply from Procivic.com
Frank, Thank you for your positive feedback! We're thrilled to hear that you found our selection and prices to your liking. We strive to maintain an extensive inventory to ensure our customers can always find the car parts they need. We look forward to serving you again in the future! Best Regards, Customer Care
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Kobe B.
Oct 10, 2025
Verified reviewVery good customer service, and order came in very very fast considering my location.
Reply from Procivic.com
Kobe, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our customer service and that your order arrived quickly. We strive to provide prompt service for all our customers, no matter where they're located. If you have any questions about future orders, just let us know! Best Regards, Customer Care
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Hector C.
Oct 7, 2025
Verified reviewFast shipping, very high recomended
Reply from Procivic.com
Hector, Thank you for your kind words! We're glad to hear you had a fast shipping experience. It's our goal to provide the best possible service as you upgrade your vehicle. If you ever have questions about your future orders, don’t hesitate to reach out. Best Regards, Customer Care
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William D.
Oct 4, 2025
Verified reviewGood site, great service
Reply from Procivic.com
William, Thank you for your positive feedback! We're thrilled to hear that you had a good experience with us. We're dedicated to providing the best place for upgrades for your vehicle. If you ever have questions or need assistance in the future, please don’t hesitate to reach out. Best Regards, Customer Care
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Sean D.
Oct 4, 2025
Verified reviewLove them.
Reply from Procivic.com
Sean, Thank you for your positive feedback! We're thrilled to hear that you love our products. If you have any questions or need assistance with your next order, feel free to reach out. Best Regards, Customer Care
Reply from Sean D.
I am 46 and the comfort of the Tien suspension is perfect. Not a hard bounce at all. Very nice ride. Could you send me a couple more Tien stickers ar maybe another Tien badge. Thanks so much in advance.
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Victor M.
Oct 4, 2025
Verified reviewFast shipping, the part I ordered worked like a champ!!!
Reply from Procivic.com
Victor, Thank you for your positive feedback! We're thrilled to hear that your part arrived quickly and is performing well. Your satisfaction is our top priority, and we hope to continue providing a great experience for all your future upgrades. Best Regards, Customer Care
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Steve S.
Oct 4, 2025
Verified reviewAuthentic , good service
Reply from Procivic.com
Steve, Thank you for your positive feedback! We're thrilled to hear that you had a good service experience with us. If you have any questions or need assistance with your next order, feel free to reach out. We're here to help you upgrade your vehicle. Best Regards, Customer Care
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Jim P.
Sep 30, 2025
Verified reviewFantastic...i received my order with no issues...thanks Pro Civic. I will be ordering with you guys again in the future. Thanks again...
Reply from Procivic.com
Jim, We're thrilled to hear that your order arrived without any issues! Thank you for trusting us with your car parts needs, and we look forward to serving you again in the future. Your positive experience is important to us! Best Regards, Customer Care
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Marvin P.
Sep 30, 2025
Verified reviewMy experience with Procar Studio was excellent! The customer service was outstanding, professional, and attentive to every detail. They went above and beyond to make sure everything was perfect. I highly recommend Procar Studio for anyone looking for quality and a team that truly cares about their clients.
Reply from Procivic.com
Marvin, Thank you so much for your kind words! We're thrilled to hear that your experience with us was excellent and that our team was able to meet your needs with professionalism and care. Your recommendation means a lot to us. We look forward to continuing to provide you with the best products and service for your vehicle! Best Regards, Customer Care
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Jack V.
Sep 30, 2025
Verified reviewGreat service, arrived on time and was well packaged. Legit seller, will continue to shop on here.
Reply from Procivic.com
Jack, Thank you for the positive feedback! We're thrilled to hear that your order arrived on time and well packaged. We strive to provide the best possible place for upgrades and appreciate your continued support. If you have any questions or need assistance with your future orders, please feel free to reach out! Best Regards, Customer Care
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Baldomero R.
Sep 30, 2025
Verified reviewGood fit and good quality
Reply from Procivic.com
Baldomero, Thank you for your positive feedback! We're thrilled to hear that you found the parts to be a good fit and of high quality. We aim to provide the best upgrades for your vehicle. If you have any questions or need assistance with future orders, feel free to reach out! Best Regards, Customer Care
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Shawn J.
Sep 24, 2025
Verified reviewGreat service. Everything arrived in perfect condition just as expected. Couldn’t ask for more.
Reply from Procivic.com
Shawn, Thank you for the wonderful feedback! We're thrilled to hear that everything arrived in perfect condition and met your expectations. If you have any questions about upgrades or future orders, please don't hesitate to reach out. Best Regards, Customer Care
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Dominic N.
Sep 24, 2025
Verified reviewThe exhaust system I bought that was not fit completely, so the shop had to modify it a little bit in to fit in. I am not satisfied this aftermarket exhaust system completely.
Reply from Procivic.com
Dominic, Thank you for sharing your experience with us. We're sorry to hear that the exhaust system required modifications for a proper fit. Aftermarket parts may often require minor modifications to fit all models. Your feedback is valuable, and we would be happy to discuss this further to ensure you're satisfied with your purchase. Please feel free to reach out to our customer service team. Best regards. Customer Care
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Vannak C.
Sep 24, 2025
Verified reviewThough shipping time was exceptional, I had fitment issues with their white line control arms for my 13 civic si. Even after confirming part compatibility.
Reply from Procivic.com
Vannak, I am sorry to hear about the fitment of your part. Double checking the information, the arms should have fit your model as well. This is not the first time we have sold these kits for your specific model and we have plenty of customer currently using it. Based on the email exchange you had with a tech, one side went on smoothly, which collaborates that the arms fit your model. However, the other side appeared to have had the bushing oriented incorrect from when it was assembled. We provide details on what can be done to correct this. We understand that you feel that it was incorrect, but you yourself confirmed that one side went in fine. Even though it is rare, assembly mistakes from the factory can occur and often times, can easily be corrected. If you do still have further questions or concerns, please feel free to contact us again. Best Regards, Customer Care
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Ashton O.
Sep 23, 2025
Verified reviewVery good communication for card verification, and delivered in less then a week in business days, if you don’t already order from here pro civic is the place to get aftermarket parts
Reply from Procivic.com
Ashton, Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our communication and fast delivery. It's wonderful to know that you find Pro Civic to be a go-to place for aftermarket parts for your vehicle. We're dedicated to providing the best possible upgrades for all our customers, and we look forward to serving you again in the future! Best Regards, Customer Care
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Jordan F.
Sep 23, 2025
Verified reviewThe first thing I want to say is that shipping was FAST. I couldn’t believe how fast it got here. The fitment on the splitter is perfect. I just drilled through the precut holes and screwed in the provided screws. No complaints!
Reply from Procivic.com
Jordan, Thank you so much for your wonderful review! We're thrilled to hear that the shipping was fast and that the fitment of your splitter was perfect. It sounds like you had a smooth experience with your installation. We highly value your positivity, and we're here to provide the best possible experience for all your future upgrades. If you have any questions or need assistance, please don’t hesitate to reach out. Best Regards, Customer Care
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Tim P.
Sep 23, 2025
Verified reviewI recently bought a 2012 Honda Civic Si — a car I’ve always wanted. While searching online for quality parts, I found Pro Car Studio. At first, I was hesitant because online ordering can be a gamble, but I decided to give them a try. I purchased the SiriMoto Clutch Master Cylinder Kit, and it’s hands-down the best experience I’ve ever had buying car parts online. The kit fit perfectly, installed with zero issues, and the quality exceeded my expectations. Shipping was incredible — I ordered late Friday night, it shipped first thing Monday, and arrived Wednesday. I’ve never seen turnaround like that outside of Amazon. Pro Car Studio clearly values their customers and takes pride in fast, reliable service. They’ve earned my loyalty — I’ll be buying all my future parts here. Thank you, Pro Car Studio, for the outstanding experience!
Reply from Procivic.com
Tim, Thank you so much for your wonderful review! We're thrilled to hear that your first experience shopping with us for your 2012 Honda Civic Si was so positive. It's great that the SiriMoto Clutch Master Cylinder Kit fit perfectly and exceeded your expectations. We work hard to ensure fast shipping and reliable service, and we’re glad that you noticed it! We look forward to helping you with all your future parts needs. If you have any questions about availability or anything else, please don’t hesitate to reach out! Best Regards, Customer Care
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Moua H.
Sep 23, 2025
Verified reviewGreat communication. Great service. Fast shipping. Excellent experience.
Reply from Procivic.com
Moua, Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our communication, service, and shipping. We strive to provide the best possible place to upgrade your vehicle and are glad that we met your expectations. If you have any questions about future orders, feel free to reach out to us anytime! Best Regards, Customer Care
Reviews displayed in chronological order