Go to website
Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
-
Greg B.
May 18, 2025
Verified reviewKW is a go-to for me for parts for my MBs, GPW, older CJs, and my trucks. They are very reliable, seem to always have everything in stock, and they ship quick. Plus, I love that they are active in the hobby, going to shows, with videos on YouTube, and that they still have a print catalog, which I love to peruse. In short, I’ve never had a complaint or customer service problem, ever, and that goes back many years now. I wouldn’t hesitate to recommend them to anyone looking for Jeep parts.
-
Richard C.
May 18, 2025
Verified reviewAlways great service
-
Donald C.
May 18, 2025
Verified reviewKW has been extremely helpful with making sure that I receive the correct parts for my 3A build. Even when there is a shipping problem that is no fault of their own… KW has made it right and promptly corrected the issues. They may not be the cheapest option for parts but their customer service and support is outstanding!!
-
David S.
May 18, 2025
Verified reviewAlways the best experience when dealing with KW. They have the parts and the knowledge. The staff is extremely helpful and quick to respond to any questions.
-
Christopher D.
May 18, 2025
Verified reviewMike and the team at KW are very knowledgeable and helpful every time I reach out to them for help.
-
William P.
May 18, 2025
Verified reviewGood service.
-
Clark A.
May 18, 2025
Verified reviewVery nice part, good packaging, quick shipment, recommend seller.
-
Jess P.
May 18, 2025
Verified reviewI have been ordering from K-W for quite some time, nearly a year. I am restoring a 1962 Willys CJ5. The staff at K-W has been very knowledgeable and willing to assist me with what probably seems like dumb questions. They are my first choice for my Jeep parts. In March I purchased a new, braced, floor for my Jeep. I knew this was a dropped shipped item from their supplier, as K-W has not carried such items in their warehouse in the past. I received a shipping notice within a couple days. The floor arrived, like nearly everything else in a reasonable time (about a week). It was delivered by either FedEx or UPS, I do not remember. It came wrapped in plastic, sustained no damage and I have it installed. In April I purchased a new, braced bed for my Jeep. Again, I knew this would be dropped shipped from K-W's supplier, for the aforementioned reasons. After one week I had not received any shipping notice for the bed, nor had I heard nothing from K-W. I telephoned K-W and spoke with a fellow (forgive me I did not get his name). After researching my order the fellow told me the bed was to be dropped shipped from their supplier. He told me the supplier, for some reason, wanted the name of a commercial business in my area, to drop off the bed instead of delivering it to me. I explained my previous purchase of the floor. The fellow placed me on hold and contacted their supplier. The matter was, I believe, resolved and I believe the bed has been shipped. The issue I have is the fact that no one, neither a representative from K-W, nor a representative from their supplier, contacted me about the shipping dilemma. I believe had I not contacted K-W to inquire, I would still be waiting for shipping info. Very unfortunate that my delivery was put off a week due to lack of communication between K-W and their supplier. The delay has cost me time and a window for assistance from another person.
Reply from Kaiserwillys.com
Thank you for your detailed feedback and for being a loyal customer over the past year. We're glad to hear that our team has been able to assist you with your Jeep restoration journey. We sincerely apologize for the communication breakdown regarding your recent bed order, and we understand how frustrating that can be. Your insights are invaluable in helping us improve our processes, and we appreciate your patience as we work to enhance our service.
Reply from Jess P.
This review was not intended to be a stab in the back. You have a great company, to whom I have referred several fellow jeepers to. Respectfully, Jess
Show exchanges Hide exchanges -
Mark C.
May 18, 2025
Verified reviewIt works great lots of parts nobody else has I have called the parts dept several times for help they always give me a good answers even if it means not to buy something
-
Kevin C.
May 18, 2025
Verified reviewright parts, quality parts.
-
Jeffery C.
May 18, 2025
Verified reviewParts showed up in timely matter. Good prices.
-
Mike A.
May 18, 2025
Verified reviewI have been dealing with formally Walks for many years to keep my 1963 CJ3B going and they always had the right part and good quality and customer service.
-
David F.
May 18, 2025
Verified reviewI love when I placed an order it’s easy and fast good job mans !!!
-
Enrique diego D.
May 18, 2025
Verified reviewNice Káiser Willys to buy!
-
Donald A.
May 18, 2025
Verified reviewnavigation is great, I do have a suggestion for you, your rubber items such as shifter boots, floorbroad seals, and windshield seals, if you were to make a neoprene option for these items I would buy them, because I live in AZ and rubber starts disintegrating in the first year, and is pretty much gone by year 3, the AZ sun is brutal, an enemy to plastic and rubber products, a grocery bag sitting in summer sun disintegrates in 2 months, thank you considering this suggestion.
-
Gerald H.
May 18, 2025
Verified reviewMike and his Team are on top of the parts we need from time of order to delivery. No issues to report other that excellent service and top quality components at a fair price.
-
David L.
May 18, 2025
Verified reviewExcellent customer service. Top-of-the-line merchandise.
-
Kenneth H.
May 18, 2025
Verified reviewI have been ordering parts with this company for years and have always had excellent service!
-
Dave S.
May 18, 2025
Verified reviewDelivery as expected. Back ordered part came with in a few days. If you need it they it!
-
Bob H.
May 18, 2025
Verified reviewAfter a bit of confusion about my freight payment, my order arrived in Australia in 7 days Quality parts and great service, very helpful staff especially dealing via email
Reviews displayed in chronological order
Contact
Go to website
Certification
