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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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Jamie S.
May 23, 2026
Verified reviewHave been ordering misc parts for a 1957 Willys wagon. Everything ordered was shipped and received very quickly and have never had to return anything. Make sure and do a thorough review of what you need and you’ll get exactly what you wanted
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Michael H.
May 23, 2026
Verified reviewEasy to find what I need, questions were answered quickly via email.
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Steve B.
May 23, 2026
Verified reviewGreat resource for parts and knowledge!
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Daniel S.
May 23, 2026
Verified reviewSuper awesome website and catalogue. Fast shipping and clear communication with back orders.
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Kenneth N.
May 23, 2026
Verified reviewYou may or may not get your parts. I have been waiting almost a month for a part that was in stock, called twice. Still no parts.
Reply from Kaiserwillys.com
We sincerely apologize for the inconvenience you've experienced with your order. We understand how frustrating this must be, and we appreciate you bringing this to our attention. Please reach out to our customer service team directly so we can assist you further and resolve this matter.
Reply from Kenneth N.
Called again, vendor has part, but still hasn't sent it my way. What is the problem . I'm about to cancel my payment, and order it somewhere else. Bad customer service for sure.
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Smith P.
May 22, 2026
Verified reviewParts are always as advertised along with quick delivery.
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Chandrasekaran C.
May 22, 2026
Verified reviewShipping charges and shipping preference can be given to Over seas customer during purchase of spares so it’s convenient for the customer to finish it in one go
Reply from Kaiserwillys.com
Hello, and thank you for taking the time to share your thoughts. We appreciate your feedback regarding shipping options for our overseas customers. Your insights are valuable to us, and we are continuously striving to enhance our services. If you have any further suggestions or questions, please feel free to reach out. Thank you again for your input!
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Jason V.
May 21, 2026
Verified reviewVery knowledgeable staff Easy to work with
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Bret T.
May 21, 2026
Verified reviewWebsite's great, just waiting on the cam to show up
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Philip H.
May 21, 2026
Verified reviewThe part that I bought did not fit.
Reply from Kaiserwillys.com
Thank you for taking the time to share your feedback. We're sorry to hear that the part you purchased did not fit as expected. We understand how frustrating this can be and encourage you to reach out to our customer service team so we can help you find a suitable solution.
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Leland G.
May 20, 2026
Verified reviewPart arrived on time, fit eas perfect.
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Bill A.
May 20, 2026
Verified reviewExcellent transaction. Great communication and shipping was quick.
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Leonard G.
May 20, 2026
Verified reviewThe rebuilt carb I ordered was exactly what I thought I ordered. The carb worked correctly with very little adjustments for the engine to run smooth. The price was reasonable but, don't we all think everything is too high. There was a 200 dollar core charge but that was quickly credited back once they received my old carb. I will ordered again.
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Terrance P.
May 20, 2026
Verified reviewSuperb customer service and fast shipping.
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David S.
May 20, 2026
Verified reviewAlways the right parts. Always the best customer service. Always ready to answer any questions. Excellent experience overall.
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Robert W.
May 20, 2026
Verified reviewParts are always top quality. Fast delivery.
Reply from Kaiserwillys.com
Thank you for taking the time to share your thoughts! We're thrilled to hear you’re satisfied with the quality of our parts and our delivery service. Your feedback is invaluable, and we appreciate your support. If you have any further comments or suggestions, please feel free to reach out.
Reply from Robert W.
The star rating should be 5. Can it be changed?
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Ghislain D.
May 20, 2026
Verified reviewonderdelen worden correct afgeleverd , maar voor je de onderdelen besteld best goed nazien bij herstellingen wat je nodig hebt want transport kosten en invoerrechten lopen hoog op
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Louis P.
May 20, 2026
Verified reviewI always have had grat experience with Willys on orders. Mike Meditz should be complimented for his assistance and always has been above excellent.
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David O.
May 19, 2026
Verified reviewI love this outfit. Great parts,service and catalog.
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Alex B.
May 19, 2026
Verified reviewWebsite allows you to pay in full for items then tell you they are not in stock with no update of when items will be in. Happy to sell items they don’t have but take you money
Reply from Kaiserwillys.com
Thank you for taking the time to share your experience. We sincerely apologize for the frustration this has caused. Our team is committed to improving stock communication and appreciate your feedback. If you have any further questions or concerns, please don’t hesitate to reach out.
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