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Review Summary
Capital Auto Parts comes across as a smooth, reassuring place to order wheels, tires, and rims. Customers describe deliveries that arrive on time, in good condition, and with communication that stays clear from purchase to arrival.
Delivery
"They were amazing to deal with, and shipping was quick and tires were better than I expected"
"Excellent communication and fast delivery."
"Livré a temps en tout temps"
Team expertise
"My first experience with capital got say not only was the employee knowledgeable attentive well informed 👍 an honest the item was delivered faster…"
My first experience with capital got say not only was the employee knowledgeable attentive well informed 👍 an honest the item was delivered faster then mentioned thank you for your service 👍
"Always very prompt, efficient and quick service. Staff is very knowledgeable and helpful at all times."
"Very good, great service. I would recommend."
Responsiveness
"Service and quickness as expected"
"Excellent customer service. The team exceeded expectations to provide replacement parts quickly. I highly recommend this company."
"Réponse rapide et gens courtois!"
Friendliness & courtesy
"Expérience with great service and very helpful. Thanks to the crew."
"Great service and very helpful."
"Excellent staff"
Digital experience
"Great overall experience.. website was easy to use.. communication about deliverywas excellent. Parts fit 100%"
"First time using the site, site was easy to navigate with wide selection of products at competitive price point with shipping included"
"Amazing service, knowledgeable and easy to order the parts from their website."
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J. W.
Oct 2, 2025
Spontaneous reviewfast service, easy to talk with. Understands what they sell
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Cory M.
Sep 25, 2025
Spontaneous reviewBest prices, excellent customer service. Brian Barber was very helpful and responsive A , would recommend purchasing from Capital Auto Parts
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Greg S.
Sep 24, 2025
Spontaneous reviewIt was easy to search for winter rims to fit my Mini Countryman on the site - and I got personal attention from phone support when questioning what the difference was between the 2 options presented. I was advised which SKU to order and to trial fit before mounting tires. The wheels showed up within a few days and turns out they do fit on the car. Perfect.
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E. D.
Sep 20, 2025
Spontaneous reviewVerry good
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Ahme E.
Sep 19, 2025
Spontaneous reviewStaff always prompt to respond and very helpful.
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Richard G.
Sep 18, 2025
Spontaneous reviewI was having trouble tracking my order, they came through and we’re on it with a delivery date response was quick as as well as delivery thanks
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Christian D.
Sep 18, 2025
Spontaneous reviewExcellent service!! Super fast responses in the the online chat. Ordered at 10 am and ready for pickup at Ottawa location by 1 pm. Wonderful! This is my new tire store from now on!!!
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Susan S.
Sep 18, 2025
Spontaneous reviewWe had great difficulty finding this part anywhere. Patient. Helpful. Fast delivery. Accurate.
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Craig S.
Sep 18, 2025
Spontaneous reviewQuick and easy, product as described and delivered in no time at all. Will defiantly be buying from this place again.
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Andy B.
Sep 18, 2025
Spontaneous reviewCapital Auto seems to be well organized and they ARE efficient. I received my tires quickly and though I've yet to have them installed, they look great. I'm pleased.
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Matthew P.
Sep 13, 2025
Spontaneous reviewGreat service. Will use again.
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Brock A.
Sep 13, 2025
Spontaneous reviewOrdered some tires from them and it went smoothly. Would order with them again
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Simon T.
Sep 11, 2025
Spontaneous reviewJe recommande Capital Auto Parts j’ai eu un très bon service. Un gros merci à Brian Barber et son équipe,
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Chris B.
Sep 10, 2025
Spontaneous reviewFast shipping, good price!
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Chris G.
Sep 10, 2025
Spontaneous reviewGreat service and customer care, the guys reached out and messaged about my order to clarify things. You don’t get that at every place.
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Chadi B.
Sep 5, 2025
Spontaneous reviewfast and reliable service
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Karl C.
Sep 5, 2025
Spontaneous reviewPrice was Awsome delivery was great the wear on tires is to be decided based on mileage and performance
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James L.
Sep 4, 2025
Spontaneous reviewExcellent service. After another place left me hanging for 2 weeks, a week and a half later I had ny tires at my door that no one else could find including my parts department
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Igor B.
Sep 2, 2025
Spontaneous reviewThe best price, fast and free shipping.
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Stephan M.
Aug 21, 2025
Spontaneous reviewI had a great experience buying my tires with Capital. I even called them to confirm everything was good to go and the were there to help me with friendly service. Delivery was on time and tired of great quality with a great price.
Reviews displayed in chronological order
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