Customer reviews
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Awesome, very responsive to quotes, great price and fast shipping.
Review of , following an experience of by VIVIENNE BROMLEY A.
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Nikon Z8 with the 24-120mm delivered the next day by DHL. I cannot recommend them enough. If your looking for camera equipment and they stock it! I would buy it from Willoughby's Cameras.
Review of , following an experience of by WILLIAM FORD A.
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Good prices and fast delivery. The site was easy to find the item I wanted, and with a good price. Delivery was quick with good notification. I would use again.
Review of , following an experience of by ALEXANDRA O'NEILL A.
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Bang on. Fast delivery. Quality products.
Review of , following an experience of by LAURA BROWNE A.
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Good bunch of people, know how to service. Very knowlegeable sales person. Products as described. Good prices. Well packed. Shipped across the pond, ran into customs issues, resolved quickly by WCE. Plenty of follow-up. Will definitely buy from again
Review of , following an experience of by ARNOLD CONNOR A.
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Great service and price I have used willoughby's several times in recent months for substantial purchases. The service and price has always been first class
Review of , following an experience of by JERRY BRONSON A.
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The products were delivered as described, the service and support were very good and courteous, we would order from WCE again at any time.
Review of , following an experience of by BOBBY ALVES A.
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Easy interaction. Everything arrived promptly, as ordered.
Review of , following an experience of by BRADLEY METCALFE A.
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Absolutely fantastic service from Rachel, and she explained everything clearly and answered all of my questions on both occasions. I will be happily placing more orders with Willoughby's Cameras in the near future. Thank you to the team for a fantastic service and quick delivery!
Review of , following an experience of by ADAM HAYLEY A.
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Communication was great, responses quick and product delivered when it was supposed to be and all working perfectly. Will use again, thank you.
Review of , following an experience of by RORY WALTERS A.
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Good price and communication item arrived next day no problems would buy from them again!!
Review of , following an experience of by TANYA TRAVIS A.
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Brilliant and Efficient service Ordering is very easy and whom i spoke to on the phone was very polite, I will definitely get my equipment from Willoughby's Cameras in the future, also the prices are outstanding. Thank you all at Willoughby's Cameras.
Review of , following an experience of by BARRY HUNTER A.
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I was a little worried ordering my Leica D-Lux 7 from WCE. Guess what no prob at all ordered friday got it Saturday and a follow up phone call to check all was ok.Would have no prob buying from the again
Review of , following an experience of by NICHOLAS HOLMAN A.
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Delivery was delayed, but Rachel in customer service kept me informed and sorted out the issue with my particular shipment. My camera was securely packaged. I recommend the company.
Review of , following an experience of by JAMES RUSSELL A.
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I purchased a couple of high-end photography items and received them the very next day and also received a courtesy call to make sure they arrived safely the items were well packed, great service all round will buy from them again, Highly recommended A
Review of , following an experience of by ANDREW RICHARDSON A.
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Great deal on my purchase and super fast delivery, I’d say old school customer service but they are actually better than that. Firmly in my favourites and will recommend to other and use again.
Review of , following an experience of by CHRISTINE WALKER A.
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I have used Willoughby's Cameras twice now, and on both occasions item arrived next day as promised Best price and next day delivery as promised. Everything good, would recommend.
Review of , following an experience of by LINDA WOODLAND A.
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A from me! Excellent customer service team with rapid delivery. The service from start to finish was exceptional so would have no hesitation to use them again and recommend them to my friends.
Review of , following an experience of by TED HOLMAN A.
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We ordered a Nikon D5500 two years ago, and now just ordered a Nikon D780 camera. It took just two days for me to receive my goods. Will definitely use again. Thank you Willoughby's Cameras!!! Brilliant service. Keep it up :)
Review of , following an experience of by DAVE BARCLAY A.
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Willoughby's Cameras review - 10/10 Bought a camera and received next day, very good condition and quick delivery. Would recommend.
Review of , following an experience of by NINA CARROLL A.
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Ordered a Canon RF100-500mm lens on Saturday. Due to high level of orders I did not receive until Tuesday. I was kept fully informed by email. Delay was not a problem to me. Item was well packed and arrived via DHL at time slot predicted. Price was very competitive.
Review of , following an experience of by MARCUS BRIERLY A.
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The customer service is also incredible with really prompt helpful response. Will be using again.
Review of , following an experience of by REBECCA PERRY A.
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Was so fast and incredibly fantastic staff, I bought my Sony camera yesterday and got it today less than 24 hours, will buy lens next week, thank you so much next day deal.
Review of , following an experience of by WAYNE KRAMMER A.
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i brought a camera and lens, they were very helpful over the phone I had next day delivery too! Friendly and good communication, amazing prices, i am happy with deliver companies, highly recommended!
Review of , following an experience of by LOUISE GIBSON A.
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Fantastic service!! Very fast response to email queries and my warranty repair and very helpful. I've used them twice now and can't fault them on anything.
Review of , following an experience of by ROB REDMOND A.
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Excellent service from start to finish. Ordered on the Wednesday delivered on the Thursday. I shall definitely be using this company again.
Review of , following an experience of by DAVID WELBURN A.
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I purchased a Nikon p1000 camera at a very competitive price. The order was delayed only by one day and I was keep fully informed by Rachel from the support team. I am very pleased with the item and service. Well done Willoughby's Cameras
Review of , following an experience of by JOAN HUMPHREYS A.
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Great experience and would certainly use again for my camera/optics needs. Super helpful with answering questions on their live chat even in the evening when I reached out. Well priced, next day delivery, body as expected. Thank you WCE, happily satisfied customer.
Review of , following an experience of by DAVE PARKER A.
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I bought a Canon EOS R7 camera it arrived well packaged and I’m pleased with it. I did have to contact customer services who were very knowledgeable and helpful. It was delivered when it was supposed to be. A few delays due to the bank.
Review of , following an experience of by GARRY MATTHEWS A.
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Camera came very securely wrapped and would definitely use again. Excellent service at the right price. I highly recommend Willoughby's Cameras for anyone looking to buy their next camera!!!
Review of , following an experience of by KELVIN BULLOCK A.
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Unrivalled price & service. Camera delivered day after purchase. I've also found their technical support to be polite and knowledgeable.
Review of , following an experience of by GAVIN SIMPSON A.
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The staff that I have spoken to are very knowledgeable and pleasant to deal with I have used WCE before and I will definitely use them again and I have recommended them to my friends. I hope you find this helpful.
Review of , following an experience of by SHERRY HOFFMAN A.
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Their prompt delivery and attention to detail have truly exceeded my expectations. I will definitely recommend Willoughby's Cameras to everyone for the five star service they offer.
Review of , following an experience of by ZACH WHITMAN A.
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Willoughby' s camera made it easy to purchase the Sony a7R V camera. The website was user-friendly, and shipping was fast. Communication was great and I was able to track the courier and know when my camera would arrive. When it did it was very carefully packed to ensure protection in transit. The camera itself is of fantastic quality and I am very pleased with it and the service I received. I will definitely use them for all my photographic items and accessories from now on.
Review of , following an experience of by BRENDON HODGE A.
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I`ve used Willoughby's camera three times now and they have a good choice of gear at fair prices plus give prompt service. I will carry on using them in the future. 100% satisfaction.
Review of , following an experience of by DAVIS GLASS A.
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Firstly, the camera arrived one working day after I ordered it, which is fantastic, considering I was so impatient to have it! Also I am really happy with it, it has a great feel and works great. All my needs were met, it is lightweight, easy to use, and captures good image quality. Pleasure to do business with willoughbys.com
Review of , following an experience of by TRAVIS A.
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The staff were extremely helpful. My order was processed very quickly and efficiently. The order was placed at 5 pm and it was delivered the next day at 10 am. The camera arrived safely. I’ll definitely return for more photographic equipment
Review of , following an experience of by KAYLEIGH WALTON A.
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The Nikon Z8 camera and 24-120mm lens came very quickly and when I had a query it was dealt with quickly and efficiently. I will definitely use them again. Thanks.
Review of , following an experience of by SANDERS A.
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No question about giving Willoughby's camera a five star rating, I have bought a number of cameras and lenses from them over a 6 month period - they are an excellent company, and you can have full confidence if you are thinking of using them.
Review of , following an experience of by MELODY CAMPOS A.
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Online shopping can't get much better than this. I ordered a Sony Alpha a7 III camera on Monday evening and it was delivered by FedEx on Wednesday morning. The price was the best around, too. Very happy to recommend this company. Brilliant service.
Review of , following an experience of by RAMSEY A.
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Buying my Sony a6700 camera from willoughbys.com was simple and enjoyable. The website was straightforward, and customer service was excellent. Shipping was quick, and the packaging was secure.
Review of , following an experience of by MADDEN POPE A.
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The online checkout is very easy to use and there is the option to pay through PayPal. I was kept up to date with the progress of my order via email, and a tracking number allowed me to keep track of the delivery. I found the postage charges very reasonable for 48 hour courier! I would not hesitate to recommend Willoughby's camera to a friend and will definitely buy from them again in the future!
Review of , following an experience of by KIERAN HARDIN A.
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I have purchased many photographic items for myself and my family from Willoughby's and the service has always been extremely friendly, efficient and fast. I’ll be back for more equipment!
Review of , following an experience of by AMIR HOLDER A.
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The website was easy to navigate, and shipping was swift. The Nikon Z5 camera I ordered arrived well-packaged. I’ll be back for more gear!
Review of , following an experience of by QUINCY JENKINS A.
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Ordered a Canon RF 24-105mm f/2.8 lens online. Not only was the price very competitive but the ordering and delivery was fast. Emails kept me bang up to date with how my order was progressing with a link to enable me to track the delivery right to my door. Absolutely excellent.
Review of , following an experience of by FLEMING A.
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Order arrived very quickly, all products safely packaged and in mint condition. I am very pleased both with the speed I received my order and with the quality of the purchases. Well done guys, more orders will follow.
Review of , following an experience of by JADYN DUNCAN A.
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Received email notification of dispatch and link to courier so I could track package which arrived next business day. Perfect. The fact that they encourage customers to provide feedback here says a lot about there commitment to customer satisfaction.
Review of , following an experience of by MITCHELL A.
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Extremely satisfied with the quality and price of the camera i have purchased with Willoughby's camera, fast delivery as well.
Review of , following an experience of by DAMIAN A.
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I ordered a Canon EOS R7 camera and it came within 72 hours, the camera has exceeded all my expectations, and comes with all the accessories needed to get started. Very impressed with the quality of everything, especially at such a reasonable price. willoughbys.com is always my first stop when looking for camera gear, great service.
Review of , following an experience of by GENESIS A.
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Fantastic service, as always! Kept informed of the progress of my order, every step of the way. Willoughby's are real enthusiasts, their range and knowledge is brilliant.
Review of , following an experience of by MARCELO A.
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Ordered a Sony ZV-1F camera on Monday evening and it arrived mid morning on Wednesday with no delivery charge! I would have no hesitation in recommending Willoughby's camera to anyone due to the excellent service I received. Wish all companies were this efficient!
Review of , following an experience of by KALEY BALDWIN A.
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I have made several orders with Willoughby's camera and I am always extremely happy. They exceed in all areas. First off, the delivery is always as early as it could possibly could be. If you order something they always deliver within 2-3 days, unless the product is not in stock, and that's with the cheapest delivery option. Also Customer service-wise, they are perfect.
Review of , following an experience of by MATTIE A.
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Great prices, fast delivery and fantastic customer service. My first stop for camera equipment.
Review of , following an experience of by KATHLEEN C A.
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would recommend this company to my friends as the camera I ordered was delivered safely and on time.
Review of , following an experience of by ISRAEL A.
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Ordered a Canon EOS R6 Mark II camera at a very good price and it was delivered well within 24 hours all the way to Seattle. The camera is fantastic. Absolutely brilliant service. Thanks a lot willoughbys.com. Great company to deal with.
Review of , following an experience of by MOORE A.
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Great service, good quality goods.
Review of , following an experience of by DOMINIC FARRELL A.
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The best photographer’s online shop. Excellent service, one knows exactly what one gets. Sending and receiving items smooth and simple. Gear I bought Exactly as promised. Will use no other from now on.
Review of , following an experience of by ASHLEY PLATT A.
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Have used WCE several times. Good range of equipment, quality and descriptions good. Delivery is quick.
Review of , following an experience of by ANDREW SMITH A.
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Very clear and easy to use website with good descriptions and excellent photographs. Fast delivery with great packaging.
Review of , following an experience of by KYRA WRAGG A.
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Wonderful to deal with WCE. Straight forward and seamless experience.
Review of , following an experience of by DEBORAH MARGILL A.
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I have bought a three cameras from this company over the last year or so, each one has arrived, boxed, with all components in excellent condition. Brilliant pricing structure, excellent communication and swift delivery.
Review of , following an experience of by TIFFANY GUEST A.
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Quality product that has been delivered & offers great value.
Review of , following an experience of by KEVIN DONNELLY A.
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Good company … I found this company is very easy to deal with and their customer service is second to none. I would recommend them to anyone who wants camera gear.
Review of , following an experience of by SANDY EASTLEY A.
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camera condition accurately described
Review of , following an experience of by DAVID MENDEZ A.
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Everything is always exactly as advertised - no surprises. And the process for buying is incredibly straight forward.
Review of , following an experience of by SHERRY GREEN A.
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Best source for secondhand camera gear First class products and service from WCE, every time
Review of , following an experience of by JESSICA YOUNG A.
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I am a first time shopper and will continue to do so. The entire process from purchasing my camera online to receiving it in the mail was seamless and very easy.
Review of , following an experience of by VICTORIA SPENCER A.
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Excellent service from Willoughby's Cameras as usual. Had a little issue with the camera but Jimmy helped me sort it out. All good now very happy. Can't recommend Jimmy & Willoughby's Cameras highly enough!
Review of , following an experience of by JAKE BISHOP A.
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Highly recommended Second time I’ve bought from WCE following a recommendation. Sales team very helpful and whole process online simple and quick delivery which was very well packaged. Wouldn’t hesitate to buy again
Review of , following an experience of by MICKY PEARSON A.
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Great range of gear, very accurate descriptions and prompt delivery.
Review of , following an experience of by GEORGE RANDERICK A.
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Good product and a good price. Lens in perfect condition. Delivery very slow but that's FedEx fault. Refunded delivery charge but 4 days late.
Review of , following an experience of by BARRY SAUNDERS A.
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Great service Saw a Macro lens on the web site reasonably priced with condition described as good. Ordered said lens and was delighted to receive it the following day securely packaged with the overall condition far better than l was expecting. Would not hesitate to recommend on my experience with WCE.
Review of , following an experience of by SEAN GRIFFITH A.
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My Nikon d500 is exactly as advertised on WCE's website. I received continuous communication on the shipping process. Highly recommend WCE camera!
Review of , following an experience of by PAUL COLLEY A.
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Great Service, fast postage and always know when to expect my items, fantastic all round well done guys at WCE.
Review of , following an experience of by GEORGIA VAUGHAN A.
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Great company to deal with. I can buy secondhand gear safe in the knowledge that it's a trusted source. Items are always exactly as described. In this case I bought a camera body that was described as 'well used' but it was in very good condition, with a few small marks.
Review of , following an experience of by DERRY JONES A.
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Canon 180mm Macro lens The lens I purchased was exactly as described on the web site and very reasonably priced. In all a superb company to deal with. I shall certainly be visiting them again when I am in need of further photographic equipment. Many thanks Willoughby's Cameras.
Review of , following an experience of by KENNETH NEAL A.
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The salesman I dealt with was extremely courteous,friendly and knowledgeable.
Review of , following an experience of by ANNA TAYLOR A.
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Always a pleasure to deal with Willoughby's Cameras a nice easy transaction
Review of , following an experience of by JOHN CHAMBERS A.
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Exactly as described only better condition. Looked like new. Packaged like it was made of eggs and fragile. Amazingly better packaging and padding than any other used equipment dealers I have bought from.
Review of , following an experience of by SHERRY TAYLOR A.
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Sony A7C with 24-70mm GM lens I have never had any bad experiences with these guys, have bought many items from them and customer service as been great. Products described are accurate and I'm always happy to use these guys again.
Review of , following an experience of by SARAH BARKER A.
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I have used Willoughby's Cameras for many years and the quality of service both via their web site or in store has never varied the quality of used product is excellent and in the case of a problem rectified quickly and with courtesy a five star photographic store
Review of , following an experience of by PETER MORRISON A.
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Olympus Zuiko telephoto zoom lens Willoughby's Cameras, are one of the best suppliers I’ve used. Their products are competitively priced and their service is second to none. This is the same if you visit their shop or order online. I’m happy to recommend them to everyone, including friends or family.
Review of , following an experience of by ROBIN MOSS A.
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Excellent service in store as usual when ordering photographic equipment
Review of , following an experience of by BARBARA MCLAREN A.
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The patient, thoughtful and expert advice went way beyond my hope and expectation. There was no pressure or sales pitch just genuine kind help in finding the very best solution for my son’s needs. We ordered at the weekend and went to collect today.
Review of , following an experience of by AMY DREW A.
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The camera ordered was received in good condition. The whole process of purchasing from Willoughby's Cameras was great. I was well informed of the progress of my order at every step and of course I am delighted with my purchase.
Review of , following an experience of by TERRY NIELSEN A.
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Canon EF 100-400 lens and 1.4x converter I'm impressed by the service received, all very straightforward including arranging the shipment by DHL. The offer price was at the top end of my expectations/hopes. I was kept in constant touch with how things were progressing, and item was in my doorstep within 48 hours of my accepting the offer. Peace of mind all round!
Review of , following an experience of by KARL HURST A.
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Preowned camera exactly as described on website. Prompt delivery using renowned FedEx courier. Working straight out of the box. This is the second time that I've sold camera gear to Willoughby's Cameras, and had excellent service each time. Very happy with Willoughby's Cameras and will use them again.
Review of , following an experience of by JEREMY STONE A.
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I have found Willoughby's cameras do what you want from a company. The deliver what they promise at a competitive price, and have even amazed me with next day delivery on an item I was not expecting. They kept me fully informed of the progress of out of stock items. I will use them again
Review of , following an experience of by JOHN HANCOCK A.
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Excellent secondhand lens in spectacular condition.In perfect working order and at a very good price.Delivered very quickly and very well packaged. Highly recommended
Review of , following an experience of by JAYDEN GOSNELL A.
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Brilliant Service My online order was fulfilled within an hour, and it was delivered securely by DHL the following morning, very well packed and exactly as I expected. And at a good price
Review of , following an experience of by CECIL PALMER A.
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Excellent service Great advice received in Willoughby's Cameras store, then I was able to order online from the Willoughby's Cameras store store - my lens was delivered next day. Great service
Review of , following an experience of by LYNNE HELMER A.
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Olympus 17mm 1.8 lens Ordered Saturday evening and arrived lunchtime Monday. Lens in excellent condition and working fine so thank youu.
Review of , following an experience of by HARRY BARBER A.
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Ordered online and got cheaper filters but they didn't have them so they honoured the order with Hoya filters, more than twice the price.
Review of , following an experience of by HENRY ARCHER A.
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The staff at WCE Manhattan go above and beyond to help out with any questions you may have about camera gear. They are experienced and knowledgeable about photography so I really appreciate their advice. WCE Manhattan is my go-to. Thank you!
Review of , following an experience of by RALPH JONES A.
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Super service from the team, very knowledgeable about the item i bought. will be buying a lot more from them.
Review of , following an experience of by FRANKLIN GWYN A.
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As always first class service and lots of excellent advice from them all.
Review of , following an experience of by PETER DREW A.
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Excellent service lens was sent quickly by courier Will use again without hesitation
Review of , following an experience of by MICHAEL SNOW A.
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Efficient delivery Incredibly swift service keeping me informed all the time of the status of my item. Also replied promptly to my initial enquiry. Parcel arrived exactly on time and was packaged well to prevent damage.
Review of , following an experience of by BEATTY VAUGHAN A.
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GREAT TEAM Easy order process. Slight issue that was resolved very quickly and professionally. Arrived well packaged and on time with regular updates.
Review of , following an experience of by GERRY ARTHUR A.
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Good company to buy from Very simple ordering process, very fast and helpful customer service, very reasonable pricing, speedy delivery, excellent packaging and the items that I ordered were in great condition. Will most certainly buy again from this company
Review of , following an experience of by SUSAN GAILEY A.
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