Customer reviews for willoughbys.com

3.5 / 5

Calculated from 177 reviews obtained over the last 12 months

10900 reviews since 31/03/2020

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Information willoughbys.com

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Customer reviews

  • 5 / 5
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    Great customer service. Always quick to respond with great answers and understanding of my needs.

    Review of , following an experience of by TIM DENKEY A.

  • 5 / 5
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    Always a quick response to an issue.

    Review of , following an experience of by BRYAN BARBARY A.

  • 5 / 5
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    Each and every time they responded quickly and helped to make our website more professional looking and lots more productive.

    Review of , following an experience of by EARL NEWELL A.

  • 5 / 5
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    The response time, in line with solutions to my problem have made my experience with Willoughby's camera matched in customer support for a website. I truly appreciate the attention to detail and follow up as well.

    Review of , following an experience of by CHARLES DEARBORN A.

  • 5 / 5
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    Willoughby's is always quick with support. We have never had a question go unanswered or not resolved quickly. They are a pleasure to work with and look forward to a great partnership in the future.

    Review of , following an experience of by BRIAN CHAPMAN A.

  • 5 / 5
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    Great communication and work ethic !

    Review of , following an experience of by DEBRA HANLON A.

  • 5 / 5
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    Quick Response Time They always respond quickly and know exactly what my needs are.

    Review of , following an experience of by PERRY SMALLS A.

  • 5 / 5
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    Overall Experience Quick response, courteous reps and user friendly website!

    Review of , following an experience of by JENNIFER WARD A.

  • 5 / 5
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    I have nothing but positive things to say. Every part of the process has been easy and I appreciate how much they communicate. They haven’t forgotten about me and are always there to help.

    Review of , following an experience of by MARK HUTTON A.

  • 5 / 5
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    New to the service and happy with their response to our needs! Great customer service so far!!

    Review of , following an experience of by NICKY HUDSON A.

  • 5 / 5
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    Awesome Experience Indeed. Willoughby's has been awesome for our organization, they have helped us every step of the way, we can’t be more happier

    Review of , following an experience of by CIERRA BROWNE A.

  • 5 / 5
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    After ordering my Sony FE 35mm f/1.4 lens I was constantly updated with my ordering status by email and my order arrived in quick time. Great service all round and would definitely order from this company again.

    Review of , following an experience of by WALTON A.

  • 5 / 5
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    Ordered a Nikon Z6 III camera at a competitive price, which was delivered promptly in perfect condition with an excellent free camera bag. The camera came in intact and on time at the exact time it was estimated and also in great condition. I always return to Willoughby’s camera and recommend them to all who seek good cameras.

    Review of , following an experience of by KIRBY A.

  • 5 / 5
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    The buying process, the delivery and all the communications have been quick and effortless. The camera I ordered was delivered quickly, packed securely and was in perfect condition as advertised on the site. I am very pleased with my camera, and will use Willoughby’s camera again for my photography requirements.

    Review of , following an experience of by LOWELL ARNOLD A.

  • 5 / 5
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    I found Willoughby's camera from a Google add. I wanted the Sony a6700 so I searched everywhere over the web. Willoughby’s not only had it in stock but their prices were really low. The camera came earlier than it was expected, well packed and in perfect working order. Will be ordering again in the near future

    Review of , following an experience of by CARLSON A.

  • 5 / 5
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    Fantastic! Got an absolutely unbeatable price on a Nikon Z5 camera, emailed willoughbys.com to see if they could schedule delivery for a certain day which they did. The camera arrived on the requested day and is absolutely beautiful. Thank you

    Review of , following an experience of by EMMITT DAVIDSON A.

  • 5 / 5
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    Since my last order, I have been able to improve my gear by buying a Sony FE 70-200mm f/4 lens from Willoughby's camera, and it was a very smooth experience. The lens was shipped quite fast, and it came in a wonderful package. I will be ordering again, 5 stars is not enough for your outstanding service.

    Review of , following an experience of by KENT JENKINS A.

  • 5 / 5
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    Never bought from these guys before but it was so easy. Spotted a Sony a6400 camera at a great price. Payment via PayPal was super quick and easy. The camera was dispatched immediately and arrived exactly when stated it would. No hanging around all day! Superb. Will definitely be buying again from this company.

    Review of , following an experience of by WILL PAUL A.

  • 5 / 5
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    I had a good experience with willoughbys.com. My Nikon Z7 II arrived promptly and the camera itself is just what I wanted, and at a reasonable price. I will certainly use willoughbys.com again

    Review of , following an experience of by LEROY HALE A.

  • 5 / 5
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    My ordered turned up bang on time and I was able to track the shipment all the way. Superb service and very comfortable purchasing expensive items via willoughbys.com

    Review of , following an experience of by AMELIA LANDRY A.

  • 5 / 5
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    I have used Willoughby’s before and again I found that their website is clear easy to use and works well; the pricing, delivery and other information was presented well; I ordered a Sony a7 IV camera, and it was delivered on time, safely packaged, and in perfect condition as stated.

    Review of , following an experience of by ROBINSON A.

  • 5 / 5
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    I ordered a Panasonic Lumix G95 camera and it came within two day and well packaged. I had an amazing experience where customer support helped me with all of my queries and gave professional advice. My overall experience surpasses my expectations. I will definitely shop with Willoughby’s camera again and encourage everyone who needs great quality camera equipment and solid service to turn to this company.

    Review of , following an experience of by ASHLEY RICHARD A.

  • 5 / 5
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    Great price, great package. Happy with delivery time and can't fault anything with my order.

    Review of , following an experience of by BLANCA A.

  • 5 / 5
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    I was looking for a Manfrotto tripod and I chose to look up willoughbys.com. The website is straightforward and the customer service department was quite polite in responding to my concerns, which makes the whole experience very pleasant. The tripod came on time and was packaged well. Would not hesitate to use Willoughby’s camera again.

    Review of , following an experience of by LINDA CHANDLER A.

  • 5 / 5
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    The experience of ordering online at Willoughby’s camera was very impressive. The Canon RF 50mm lens was simple to purchase and easy to find on the website. My order got to me sooner than predicted and was well packaged. I am a happy client and would endorse the company without any reservations.

    Review of , following an experience of by ELMER WEBB A.

  • 5 / 5
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    Willoughby's camera made it so easy for me to shop for my first professional camera, the Nikon Z6 camera. They were so easy to deal with. My order came in less than a week, fully packed and undamaged. Overall, the service was better than anticipated. I am so happy I decided to purchase here. I will be back for more accessories!

    Review of , following an experience of by JEFFRY LAWRENCE A.

  • 5 / 5
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    Willoughby’s photo has really earned my trust. The last order that I placed with them was a Sony FE 24-70mm lens, and not only was the price competitive but the service was on a different level. The lens arrived as scheduled and was packaged well. It is a pleasure to deal with such a dependable camera store.

    Review of , following an experience of by CORDELL GONZALEZ A.

  • 3 / 5
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    This Canon RF 85mm f/1.2 lens was on at a great price. Great service, Great communication and fast delivery. All round great service

    Review of , following an experience of by JESSICA CARNEY A.

  • 5 / 5
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    Brilliant to deal with, fast delivery, well packaged, excellent prices. Would definitely use again

    Review of , following an experience of by EDWARDO HINTON A.

  • 5 / 5
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    Out of the many camera stores that I searched for placing an order for Sony a7 III camera, Willoughby’s was able to provide the services that I needed. Everything from placing the order to receiving it was very easy. I am satisfied with their website as it has the needed product information that helped in my decision making. The camera was safely packaged and customer service was always on hand to attend to questions.

    Review of , following an experience of by MARGRET HENDERSON A.

  • 5 / 5
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    I finally decided to order a Canon EOS R6 camera from Willoughby’s since it had the lowest price and great customer feedback. Placing an order was easy. The camera’s case arrived four days after I had ordered it, with no damage whatsoever. I was pleased with the service and the product and would definitely go back to buy more photography equipment.

    Review of , following an experience of by ROBT NEWTON A.

  • 5 / 5
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    Looked on quite a few websites for a Sony FE 85mm f/1.4 lens and this website was the cheapest. I was a little cautious but the lens came very quickly, well packaged and their communication was great. An email was sent at each stage of dispatch. Very pleased and thank you willoughbys.com

    Review of , following an experience of by ERNESTO SOLOMON A.

  • 4 / 5
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    The website was easy to navigate and once I had decided on brand and model it was simple & easy to order. Once I had completed the purchase I was updated by email, the package arrived on the target day and the box was carefully packed. This is the first time that I have purchased anything online and I will do so again. Thank you

    Review of , following an experience of by AUGUSTUS BURNETT A.

  • 5 / 5
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    I went ahead and ordered a Manfrotto tripod from this online store and I can say it was worth it. The site was quite user-friendly, and I received my confirmation in no time. The tripod was delivered in perfect condition and I am very happy with the purchase.

    Review of , following an experience of by ERIC SWEENEY A.

  • 5 / 5
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    A reliable hassle free service, excellent communication and good prices. The staff replied to my requests very quickly and the online order was easy to place. The Canon EOS R5 camera arrived earlier than I expected, and it was well protected. Willoughby’s is now my first choice for quality camera equipment and next I want to order a telephoto lens from them.

    Review of , following an experience of by RUTH G A.

  • 5 / 5
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    Willoughby's photo are an easy company to order from. The website is simple to navigate and telephone communication is top notch. Their orders are quickly fulfilled, with tracking information offered. Top marks from me.

    Review of , following an experience of by MURRAY VARGAS A.

  • 5 / 5
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    Brilliant website, easy to navigate and place an order. Prices very competitive and the delivery service was the icing on the cake.

    Review of , following an experience of by PATRICIA LEON A.

  • 5 / 5
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    I placed my order for the Nikon D7500 camera and the service was more than satisfactory as all my questions were answered by staff members. Placing an order was easy, and the camera arrived much sooner than expected. It was in perfect shape and the overall experience with Willoughby’s was smooth. Now I’m looking for some other lens to buy from their site.

    Review of , following an experience of by ARTHUR HERMAN A.

  • 5 / 5
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    Excellent website, easy to use to place order etc. Immediate confirmation of order via email, then follow-up emails confirming shipping date etc. My order arrived extremely well packaged to prevent shipping damage and arrived within 2 days of placing the order.

    Review of , following an experience of by MARGARET A A.

  • 5 / 5
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    My order arrived very quickly and well packaged. The camera was exactly as described and sensibly priced. I'd happily buy from these guys again.

    Review of , following an experience of by TANIA A.

  • 5 / 5
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    The Nikon Z8 camera that I bought was significantly cheaper at willoughbys.com than anywhere else I looked, the delivery was quick, and there was really nothing I can complain about. I'd definitely shop here again.

    Review of , following an experience of by FLEMING A.

  • 3 / 5
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    The camera I ordered was the cheapest around. Process of placing an order was easy enough and will definitely use willoughbys.com again. Delivery wasn't the fastest, but it was satisfactory. Communication since placing an order, which included the tracking details, was excellent!

    Review of , following an experience of by CHRISTY TERRELL A.

  • 5 / 5
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    Good prices and quick delivery. I would definitely use this company again. They have a very good selection of cameras and lenses at the right price. Plus they keep you informed every step of the way with regards to when the order is received, processed, dispatched etc. and I really like that.

    Review of , following an experience of by QUINTON B A.

  • 5 / 5
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    Quick service and goods arrived as promised.

    Review of , following an experience of by ANGELA MARQUEZ A.

  • 5 / 5
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    The service was superb next day delivery and a very good price.I’m very very happy with my purchase and a quality well built lens.

    Review of , following an experience of by GRAHAM THORNTON A.

  • 4 / 5
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    The order process was easy, packaging was spot on. Only reason 4 stars didn’t arrive on day said would arrive, day after.

    Review of , following an experience of by CHARLIE SAVIOUR A.

  • 5 / 5
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    Fast & Excellent Service! Super seamless check out, shipping and everything. I'm sure I will come back. I would highly recommend using Willoughby Photo for your photographic needs

    Review of , following an experience of by JEFFREY MYERS A.

  • 5 / 5
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    Helpful, knowledgeable staff Everyone was so helpful both on the telephone, via email and in person. It was a pleasure to use Willoughby's and I will certainly shop there again.

    Review of , following an experience of by DAVID CRAWFORD A.

  • 5 / 5
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    Used Fiji 50-140mm 2.8 lens Great value and speedy delivery. The speed from ordering to delivery was extremely quick. Cannot recommend this site enough.

    Review of , following an experience of by PAUL HUTTON A.

  • 5 / 5
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    Good, friendly and efficient service

    Review of , following an experience of by KELVIN TYLER A.

  • 5 / 5
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    A superb service. The pair of Swarovski 8x30 C binoculars was described as 9 I have to say it looks totally unused. I would highly recommend Willoughby's Photo for your needs. It will be my first port of call in the future.

    Review of , following an experience of by HENRY HILT A.

  • 5 / 5
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    Prompt and efficient service following simple and easy online order. Would happily use them again.

    Review of , following an experience of by MARTIN JACKSON A.

  • 5 / 5
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    Very efficient service. The lens was as described, it arrived quickly and was well packaged. Very happy with it.

    Review of , following an experience of by LARA CALLAWAY A.

  • 5 / 5
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    Great offers online too. Excellent service.Recommended. will definitely use again.

    Review of , following an experience of by NICK BIRMINGHAM A.

  • 5 / 5
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    Excellent service and fast delivery

    Review of , following an experience of by AUDREY HIRSCHMAN A.

  • 5 / 5
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    Canon Prograff 300 Good product as described. Quick delivery well packed.

    Review of , following an experience of by MIKE ANDREWS A.

  • 5 / 5
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    Panasonic Lumix G9ii Well informed and helpful staff. The technical advice I was given helped me make a more informed purchase and also saved me some money.

    Review of , following an experience of by TOM LOWELL A.

  • 5 / 5
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    Purchase was carefully packaged and was exactly as described in the online advert. Very happy with the whole experience and glad I have a replacement lens at a very affordable price.

    Review of , following an experience of by GARETH WALTERS A.

  • 5 / 5
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    Quick and easy purchase. Fast delivery, securely and safely packed.used Willoughby's many times with no negative concerns

    Review of , following an experience of by TREVOR OWENS A.

  • 5 / 5
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    Easy quick purchase Selected what I wanted. Paid reasonable price. Willoughby's that they are an excellent mail order company.

    Review of , following an experience of by JEFF CLEMENTINA A.

  • 5 / 5
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    Easy purchase. Ordered by phone. Friendly, helpful staff. Quick delivery.Highest quality retail experience.

    Review of , following an experience of by CHLOE DICKINSON A.

  • 5 / 5
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    Great people to deal with, from online shopping to the shop staff from floor staff to managers, Willoughby's Photo is my local store, I find the staff knowledgeable, polite and great to deal with.

    Review of , following an experience of by SHANE FORSTER A.

  • 5 / 5
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    Canon 70 200mm L lens Fast delivery, product declared used.My used lens looks new! As usual great service from Willoughby's Photo. Many thanks.

    Review of , following an experience of by SEAN WHITWORTH A.

  • 5 / 5
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    Very prompt delivery of my new telephoto lens, arrived a couple of days earlier than expected. Trying to get to grips with it, now.

    Review of , following an experience of by SALLY WICKS A.

  • 5 / 5
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    Great service the items were as described and delivery was quick and efficient,Will definitely use Willoughby's Cameras again

    Review of , following an experience of by HOWARD BROWNE A.

  • 5 / 5
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    Absolutely brilliant shopping experience!!! The order and delivery of my Canon EOS R50 camera from willoughbys.com was easy and effective from start to finish. I was kept reliably informed at each stage of the transaction and the delivery arrived, as promised, within an hour time frame.

    Review of , following an experience of by ISMAEL LEON A.

  • 5 / 5
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    I have ordered from willoughbys.com and never had a problem. The prices are always competitive and delivery has always gone smoothly. Would definitely recommend them and use them again myself.

    Review of , following an experience of by DOLLIE VELEZ A.

  • 5 / 5
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    Very fast shipping with frequent updates on delivery time. I ordered my Nikon D750 camera after finding it at the best price on willoughbys.com. After the purchase i was frequently updated with texts about delivery time and also given the option of various delivery slots. I found this very helpful and will definitely buy from willoughbys.com again

    Review of , following an experience of by HARRIS BRAUN A.

  • 4 / 5
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    I received my Sony FE 24-70mm f/2.8 lens in good time and had great communication regarding delivery. The lens was packaged nice and securely. I have been getting the shots for wildlife as well as portrait photography and it has exceeded my expectations. Thank you Willoughby's for your customer service and proficiency in delivery. Cheers all.

    Review of , following an experience of by NEWMAN A.

  • 5 / 5
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    After much research and study of different camera types and models, I made up my mind to choose the Canon EOS R5 camera, which Willoughby’s had in store at a reasonable price. The website was quite informative. I placed my order, and everything went on well, with no complications. The order was acknowledged within minutes, and Willoughby’s had information about the shipping at all stages. There was a lot of packing when the camera was received, and everything was just as expected.

    Review of , following an experience of by DEMETRIUS HICKS A.

  • 5 / 5
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    I've used willoughbys.com a couple of times before, and each time they've proved a service nothing short of excellent. Online ordering is fast and simple and you're frequently kept up to date with the status of your order. Couldn't ask for anything more. As long as the service remains this good, I will continue to use them for my photographic needs. Give them a try!

    Review of , following an experience of by MALCOLM CLIFTON A.

  • 3 / 5
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    The tripod I needed was in stock, ordered on a Thursday and it was delivered on Monday within the time slot quoted by text. Updated and informed all the way through the process, excellent!!!

    Review of , following an experience of by MONICA GILMORE A.

  • 5 / 5
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    Since the moment I purchased my Canon EOS R7 camera, every stage of the delivery process was documented and made clear to me. On my experience I would highly recommend this company.

    Review of , following an experience of by DARRON MARQUEZ A.

  • 5 / 5
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    Fast delivery, customer support team were very helpful. The Sony FE 24-70mm f/2.8 lens I ordered came within a couple of days. Couldn’t be happier!

    Review of , following an experience of by WOODROW HENDERSON A.

  • 5 / 5
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    Fantastic company and service! Very happy with my new camera. Prompt communication and delivery, cannot fault them.

    Review of , following an experience of by ALANA LELIEVRE A.

  • 5 / 5
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    Good range of products. Low prices & speedy delivery. The time of delivery since the order was confirmed was quite short and my Canon RF 100mm f/2.8 lens arrived in perfect condition. Outstanding!!!!

    Review of , following an experience of by WILLIAMSON A.

  • 5 / 5
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    The service was excellent. The order was processed quickly and the notifications kept me informed of its status. A great purchasing experience.

    Review of , following an experience of by MICHAEL STARR A.

  • 5 / 5
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    Great customer service, very fast delivery.

    Review of , following an experience of by BRETT ROWE A.

  • 5 / 5
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    Shipped Wednesday afternoon and arrived Friday morning. Great speed, great service, wonderful experience! Thank you Willoughby's Photo!

    Review of , following an experience of by SIMON KERR A.

  • 5 / 5
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    I conducted thorough research and finally decided on the Canon EOS R3 camera. Willoughby’s online chat assisted me in addressing some concerns and made the choice easier. The camera was well packaged and delivered on time. Thanks to Willoughby’s great service! Good work! I would not go to any other store.

    Review of , following an experience of by LUCIEN MCKAY A.

  • 5 / 5
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    Product arrived quicker than anticipated, was kept updated with delivery, price was very competitive.

    Review of , following an experience of by SHANE WRIGHT A.

  • 5 / 5
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    I had been looking to buy the Sony FE 85mm f/1.4 lens and finally placed an order through willoughbys.com. The whole process of order and payment went smoothly and I was also kept informed of the delivery. The lens arrived very well packed and was delivered in perfect condition. Thank you Willoughby’s for such efficient service.

    Review of , following an experience of by JAMES MACDONALD A.

  • 5 / 5
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    OM1 Mark II Excellent service, couriers to deliver to our region. Highly recommended the OM1 camera.

    Review of , following an experience of by GEORGE COMPTON A.

  • 5 / 5
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    I recently wanted to upgrade my DSLR camera. I read the review and willoughbys.com was the best place. My order was placed and I was happy that it arrived bang on time within an hour slot provided. I’m thrilled with my purchase, and I was kept informed of the time slot for delivery.

    Review of , following an experience of by DANNY BRYANT A.

  • 5 / 5
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    The website was easy to navigate, prices were competitive and delivery was extremely prompt and efficient.

    Review of , following an experience of by SANDOVAL A.

  • 5 / 5
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    Great price, friendly customer service. Thank you.

    Review of , following an experience of by DANIEL WOODLEY A.

  • 5 / 5
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    I purchased the Olympus OM-D E-M5 Mark III camera from Willoughby’s camera. Thanks to their complete website, it was easy to place my order and compare the cameras, and ordering was rather simple. The camera came well packaged, and in full working order. I would definitely use the store again and would recommend them to anyone. A very happy customer!

    Review of , following an experience of by GARY MULLEN A.

  • 5 / 5
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    Excellent service from Willoughby's Cameras. They kept me informed from order through to delivery. I was also impressed with their price as they beat the alternative sites I visited.

    Review of , following an experience of by FIONA REDMOND A.

  • 5 / 5
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    Great price and service Fast and easy to deal with and provided a great price on a Fujifilm x mount Rokinon 14mm f/2.8 lens

    Review of , following an experience of by STACEY MITTENS A.

  • 5 / 5
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    Willoughby Camera sent my stuff quickly and without issue!

    Review of , following an experience of by CHARLOTTE WALMER A.

  • 5 / 5
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    Quick and efficient service. Easy to do business with

    Review of , following an experience of by HILDA EDMONDS A.

  • 5 / 5
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    Fast delivery, great prices , professional advice. Highly recommended

    Review of , following an experience of by MICHAEL SWEYER A.

  • 5 / 5
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    Excellent Experience Prompt, efficient service. Item arrived as described, delivery process enhanced by good tracking info. Will definitely order from Willoughby's cameras next time. Thank you

    Review of , following an experience of by AIDEN GRIFFIN A.

  • 5 / 5
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    Excellent service, even though I had to wait for the product to be in stock it was updated and sent as soon as possible.

    Review of , following an experience of by RALPH DICKINSON A.

  • 5 / 5
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    Great service Received the Fujifilm xt5 camera in 4 days. Fast and efficient delivery. Fujifilm xf35mm lens. Great camera kit. Setup in 30 minutes. Very fast ordering process

    Review of , following an experience of by BRADY TUCKER A.

  • 5 / 5
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    Great service, will use again

    Review of , following an experience of by RODNEY BOWEN A.

  • 5 / 5
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    Fantastic service and great communication from every member of the team so far. Rachel worked with me to rectify an issue (a product issue, no fault of Willoughby emporium), and the whole experience has been clear, friendly and easy. Will shop here again.

    Review of , following an experience of by GEORGE GREENWOOD A.

  • 5 / 5
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    Great turn around. Ordered on the 31st October, received 7th Nov. Did not expect this for many weeks. Thank you.

    Review of , following an experience of by ALVIN SMART A.

  • 5 / 5
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    Fast service. Friendly and helpful. Very price as well. Highly recommended

    Review of , following an experience of by NICOLA MCPHERSON A.

  • 5 / 5
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    Very fast process from ordering to delivery. Perfect shopping experience!

    Review of , following an experience of by RAYMOND LAKE A.

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