Customer reviews
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1. Awesome Customer Service 2. Provided us the best offer out of all places I checked! (Keep in mind, any original quote provided is always an estimate based on the truth about the vehicle We were honest and that’s what makes any car selling/buying experience easy regarding quotes and estimates) 3. Updated Real Time Updates day of arrival 4. Communication was very clear. 5. Our concierge was awesome, funny and it made it easier to sell our beloved car. 6. Management too nothch! Very honest Company - Roger was awesome and our concierge. Congratulations on a great business (Coming from a former professional executive) Thank you again!!!
Review of , following an experience of by NOEMY P. *
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Nick came out and was absolutely a pleasure to deal with. He did a quick check of the vehicle and gave me a check with the same price that was quoted to me online right there on the spot. Very easy and quick. I will highly recommend this site to everyone I know who wants to sell a vehicle.
Review of , following an experience of by KAMRON P. *
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The woman that came to appraise my car was extremely nice , patient , great energy, quick process. Gave me what was quoted online , came to me and printed my check and I cashed it same day . WhipFlip is literal greatness and I will recommend them to anyone . Thanks a lot the car selling process was 1 day dealing with them and I couldn’t be happier. Honestly
Review of , following an experience of by VIVIEN W. *
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Customer service was great the gentle that came was really good explained everything
Review of , following an experience of by PORTER P. *
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Easy transaction, very polite representative.
Review of , following an experience of by PHILIP J. *
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Great experience
Review of , following an experience of by GAETANO M. *
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Perfect service communicative punctual fair and expeditious
Review of , following an experience of by WARD F. *
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I had never heard of WhipFlip so I was cautious. I am pleased to say the process was quick and very fair on values. My experience with them was extremely positive!
Review of , following an experience of by TATE R. *
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Kept thinking....if it seems too good to believe, something must be wrong. You were everything you stated. So simple and easy. Lee was my rep. He was great. Very nice and informative. Quick inspection, cut the check and said he was all done, but if I had more questions I had his number and to reach out to him. He was at my house on Wednesday and the vehicle was picked up on Friday.
Review of , following an experience of by HAYDEN R. *
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Awesome service. Quick, easy to set up. The convenience is incredible!
Review of , following an experience of by WILSON S. *
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Very pleased with WhipFlip the sale process was exactly as they said it would be,quick,honest and professional. Will use them again
Review of , following an experience of by THERON C. *
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Fast, painless and gave Me a very fair price for My HHR. Just a few signatures and money in the bank! Thanks Whipflip!!
Review of , following an experience of by ETHEL B. *
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Amazing! Such an easy process and fair price! Brandon was amazing!
Review of , following an experience of by MARC E. *
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Excellent service and the gentleman who came to see the car was efficient prompt and knowledgeable! Easy also
Review of , following an experience of by CLAUDINE H. *
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Most of the transaction was semless, however I had to switch from laptop to cell phone to complete all the info and photos. It would be nice to complete on one device.
Review of , following an experience of by LADARIUS B. *
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Nick from Pa did a very thorough job going over my car and found very little wrong with my car and I was given the amount that was quoted online. It was a very nice experience I would definitely use again if the price was right and highly recommended
Review of , following an experience of by ALFREDA L. *
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The absolute best!
Review of , following an experience of by DEVIN W. *
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It was fast and easy!
Review of , following an experience of by WADE S. *
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Clarence was fast, friendly, and very professional!!
Review of , following an experience of by CAROLYNE S. *
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My concierge was named Brandon Lewis and I can’t say enough good things about him he was so sweet and made the process super simple it took slightly longer than I thought but that tends to happen lol he was super sweet and insightful we talked about a few other random little things that weren’t pertaining to selling the car which made it also more personal would highly recommend this service!
Review of , following an experience of by MARLIN C. *
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Worked out great. Great company. Thanks again
Review of , following an experience of by TYRA L. *
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I didn’t know what to expect, since I had never heard of this company before. However, the process was smooth. They offered me more than other companies did. Communication was mostly through text message, but they did call me to make sure I understood the process. The representative that inspected my vehicle was friendly, professional and efficient. He printed me a check on the spot.
Review of , following an experience of by MADIE B. *
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If you answer their questions honestly then their quote for your car will be accurate. I tried Carvana first and they lowballed me. I tried private sale and they low balled me. WhipFlip offered almost 2k more than both which was actually within Kelly Blue Book. The process was quick and easy. Id recommend it and would probably use the service again.
Review of , following an experience of by EVIE W. *
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The experience with Whip Flip was amazing fast and very friendly and my only complaints is I think that my offer even after the inspection of my 2012 Volvo that was a up and running car I should have gotten more for it! Other than that great even down to cashing my check with no problem they take the hassle out of taking your car all over the place to sell and even help you to not worry about all the work it take to privately sell all the work is done for you and they come to you and pick the car up so for my experience with Whip Flip I say GREAT JOB GUYS 🌟🌟🌟🌟 Ps. And the whole experience only took about 15 mins and we was done if that👍🏼
Review of , following an experience of by TOMASA B. *
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Great service and a fair price. I recommend them for your car selling too..
Review of , following an experience of by LUIS R. *
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WhipFlip allowed me to send pictures in addition to a summary of my vehicle. This is an additional step that other online auto buyers didn't provide that helped get a more accurate understanding about of my car and thus a fair price on the car. Very easy to use and very quick turnaround.
Review of , following an experience of by BRENDAN B. *
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Always easy process
Review of , following an experience of by IMMANUEL B. *
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This was to good to be true! It was AWESOME! I submitted the information on Friday and on Monday morning I had a check in hand and car picked up. $2000 more than CarMax $1000 more than Carvana and way better customer service because they come to you and they provide several calls, text and emails! This is the best customer service experience I have ever had. Again, still in shock with the outstanding customer service! I hope this service stays around because this is the only way to sale a car!
Review of , following an experience of by NARCISO R. *
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WhipFlip gave me the highest offer on my car. They came the next day and brought a check to my house. I will recommend WhipFlip to anyone!
Review of , following an experience of by REINA W. *
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The process was very easy. I received the price they told me I would. Harley came out viewed the car and gave me a check on the spot. The tow truck came the next day and picked up the car. Very impressed with how quick it all happened
Review of , following an experience of by WILLIAM B. *
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Easy transaction. No issues at all. Quoted the price online and gave me a bank check for the price quoted.
Review of , following an experience of by JORDANE H. *
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Very fast
Review of , following an experience of by AGLAE M. *
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Great customer service! Very fast and efficient! Super easy process. Thank u so much for being such a great company!
Review of , following an experience of by AUDREY M. *
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Was very happy with my vehicle sale to Whipflip. I was waiting for the payment to be posted to leave a review as I was a little skeptical having never done a vehicle sale like this before, but my car loan is paid off and I'm impressed by how easy it was to sell my car! Would recommend to anyone that doesn't want to go through the private sale hassle. From start to finish - the process is super easy and the representative was very nice and accomodating.
Review of , following an experience of by GARNET W. *
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Great experience..fast ..on time accuracy
Review of , following an experience of by KAELYN O. *
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Great experience selling our veh. I will definitely recommend your company.
Review of , following an experience of by KAILEE Z. *
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No complaints about the person who came out to inspect the car, the team also worked with me. Initial price was $2100 before I applied problems to my car.. After applying what was wrong with my car and taking pictures of my car and sending it in my initial buy price was at about $1191 and after the inspection they cut it down to $500 after which we had a conversation and agreed on $800. I understood there were things wrong with my car however I was honest about the condition of my car and so to get almost a $600 deduction was disappointing. HOWEVER, they worked with me and I understood why they wanted a deduction. So i appreciate that, I also wish they they could’ve picked the car up same day, but i understand because of the process of inspection. My advice: just beware when they come to inspect your car the value could be much different than what you initially got AFTER applying what was wrong with you car.
Review of , following an experience of by GUS D. *
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WhipFlip was great! It took right at 30 minutes to arrive, drive and cut a check for my vehicle. Good not have been easier.
Review of , following an experience of by PETER D. *
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So easy and so convenient.
Review of , following an experience of by CAMREN M. *
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Brandon was very professional and friendly to work with. Transaction was quick and easy.
Review of , following an experience of by JOANIE T. *
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My original offer was lowered for codes that weren’t there. Also, you guys took my license plate. So not sure what to do about that. Your rep was really cool though.
Review of , following an experience of by ALEXYS S. *
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Answer by whipflip.comFlagHi, upon looking at your account we noticed that the deductions that you are referring to were due to a stored code in your vehicles computer system. We strive to give the most accurate prices but that may change based on what we see on the driveway. Regarding your license plates, they were destroyed upon pickup.
Answer by Alexys SFlagOkay, thank you.
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The process was very easy and quick once you agree to the offer to buy your vehicle. A couple of suggestions: First: stop your auto emails and texts from sending repeat messages numerous times. Second: It took the tow truck 5 days to pick up the vehicle which was somewhat inconvenient as we have to park in the street and we could not move it to make it easier for us to park our other vehicle. Would have been nice for it to have been picked up quicker. Even with those, I still give 5 stars.
Review of , following an experience of by HORACIO K. *
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Great service, no hassle, good price
Review of , following an experience of by RHODA R. *
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My son mentioned his friend had used Whipflip and was very satisfied and we should try it before we used the offer from Carmax. We were pleasantly surprised. The process was simple the agent was knowledgeable and explained the whole process. They came to the house and dropped off a check for the car and it was taken within 2 days as he said it would be. I’d certainly use them again!
Review of , following an experience of by FRIEDRICH G. *
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It was a very good experience. It took less time than I anticipated. The appraiser was very professional and even got me back more money than I was originally quoted.
Review of , following an experience of by ISAC S. *
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The process was very simple. I got the most competitive price for my vehicle out of about 5 other years offers. Evander arrived at my home for the appointment on time and with a text to let me know he was in route. The whole process took less than 30 minutes and was seamless. Would recommend! Great communication and very personable.
Review of , following an experience of by AMELIA K. *
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Seemless experience. Would definitely use them again. Agent showed upcon time and was very friendly. Process took about 15 minutes and then I had a check in my hand for the amount I was quoted.
Review of , following an experience of by ALEX W. *
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Whipflip's offer was excellent. The app is great, however I did ask 2 questions through the app and did not get a response. Biggest complaint is the payoff quote I got from VW had fine print stating "this is not a valid dealer payoff". As a result someone had to phone VW credit to get official payoff information. The rep had to go to another appointment while someone from whipflip was on hold and then return once he got approval. This could be avoided if you asked for the payoff through the app, rather then receiving it on site. (Which is what your biggest competitor does)
Review of , following an experience of by MADELINE S. *
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A great experience. Nicholas was awesome. The entire process was very simple. He was in and out in little less than one hour. Thank you Nicholas.
Review of , following an experience of by LARRY B. *
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Excellent service, quick & fair offer. I had my check deposited and car picked up within a few hours. I highly recommended WhipFlip.
Review of , following an experience of by SHANNON K. *
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I had a real good experience i would definitely recommend to my friends and family
Review of , following an experience of by BRIDIE C. *
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Fast and easy process. They give a fair rate for your car and I'd use them again or refer a friend next time, for sure.
Review of , following an experience of by BILLY G. *
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Great experience with WhipFlip. I can not believe I got a check on the same day! My representative Mike was awesome, was very transparent through the entire process and a down to earth Knowledgable guy. Highly recommend the service and will use again.
Review of , following an experience of by MOISES B. *
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The process was seamless and Safiyah was wonderful
Review of , following an experience of by META R. *
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Price was low for what I expected to receive, but it was the highest offer around. Experience was quick, exceptional, and pain free. Process took 15 to 20 min. Check was printed on the spot and Car was picked up within 24hrs. The plus+++ was Whip Flip concierge Stephanie Fanfera who showed up with a firm handshake and a beautiful smile. She explained the procedure in details and helped me emotionally let go (lol). After the Whip Flip deal was done, Stepanie spent a few more minutes making sure I removed all my personal items from the vehicle, she removed my license plate, and reminded me to call and cancel my insurance. Thanks Stephanie 👍🏼👍🏼
Review of , following an experience of by MICAH B. *
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Selling my car to this company was the easiest thing ever. The representative who came to my home and inspected my car was awesome. I had such a nice time speaking with him and he truly seemed to enjoy his job. He is from a military family as am I so it was like meeting an old friend. I have a tendency to buy and sell vehicles more than most people. I’m a bit obsessed with the cars from my youth such as mustangs and Challengers and I look forward to working with WhipFlip again. I was sad to hear the Challenger go and I could certainly hear it when the transport truck came to fetch it the next evening. My kids ran outside to watch them drive away with what looked like a dozen or so beautiful cars on their transport vehicle. But though I was sad to watch it leave I look forward to my new racer. The representative paid me with a Wells Fargo check. In NC that’s really great. There was no hold on the check. I dealt with another company as of late who asked me to hold the check and then my bank placed a hold on the check. When I deposited the check from WhipFlip and the teller said “No Hold” I was soooo happy!!! I would definitely recommend this company.
Review of , following an experience of by KATELIN T. *
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Excellent customer service.
Review of , following an experience of by GLENDA H. *
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I never leave reviews for anyone or anything however, in this instance, I was blown away by service, the professionalism and kindness that I received from the people at whip flip. A young lady named Jordan came to my home was on time very kind, very respectful and completely thorough. I have no children but if I had a girl I wish she was like Jordan. She really was that exceptional. I can’t say enough positive things I’m retired military and believe me when I tell you it’s very hard to make me happy. but happy I am!!!
Review of , following an experience of by NELSON H. *
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The process of selling the car was easy and painless.
Review of , following an experience of by LAURY C. *
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Whole experience was positive. WhipFlip was very thorough in looking over my car and took it on a long test drive to make sure it was in good condition. Gave me fair value for the car and issued check on spot.
Review of , following an experience of by XANDER P. *
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I was truly surprise by the experience as it was such a simple and quick process. I would definitely recommend using whip flip.. Stephanie was amazing to work with and very friendly. I will definitely use whip flip again for any future needs… #amazing experience
Review of , following an experience of by LENORE M. *
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Saved me time. Fast and efficient process.
Review of , following an experience of by EDYTHE S. *
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1,000 STARS!!!! A seemingly too good to be real experience was exactly as promised. Got over $1000 more than webuyanycar and they came to me an hour before I was set to go sell to webuyanycar and was finished in minutes. Didn’t have to leave the house. WhipFlip made this the easiest car sale I have ever had. To anyone, it really is that easy, are super friendly and they stand behind their process.
Review of , following an experience of by DONATO S. *
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Very easy and professional!
Review of , following an experience of by RODERICK B. *
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The rep was very nice and kind
Review of , following an experience of by NONA F. *
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Had a very wonderful experience, We had the pleasure of working with Nick very professional and courteous, pricing was fairly spot on what we were quoted. Would highly recommend, even though it took a bit longer due to internet connection, we didn’t mind.
Review of , following an experience of by RUBIE G. *
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First time dealing with WhipFlip. Their Rep. Nick showed up 2 minutes prior to our appointment time which is a great start. Nick was very professional and did a through job of inspecting my car's exterior, interior, engine then took it for a test drive around the neighborhood. Nick removed the license plate off of the car for me and informed me that the car will get pick up in 1-3 days. The overall process from start to finish took 58 minutes. A Great experience and I will choose to deal with WhipFlip again in the future.
Review of , following an experience of by EBBA J. *
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Nick was professional & courteous. He had extensive knowledge of the vehicle we were selling & explained the process thoroughly. It was a pleasure to work with Nick & he gave us a fair deal on the car. Very impressed!
Review of , following an experience of by ESTA B. *
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I had two cars to sell. Stephanie came out and had the process completed in about an hour. The amount I received was reduced after the diagnostic, not happy about that, but I was pleased to get checks on the spot and both vehicles were towed the next morning. I’ve sold 3 cars total through Whip Flip and would absolutely do business with them again in the future. Nothing’s worse than the hassle of trying to sell a car on your own!
Review of , following an experience of by QUINCY B. *
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Stephanie was prompt, professional, and explained everything in layman’s terms. Although I was ultimately not offered what I had been originally quoted, (almost half the amount), the process was painless and quick and I liked how I received a check on the spot. No waiting. My vehicle was picked up the next morning.
Review of , following an experience of by KRISTOFFER M. *
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Was happy to sell my car everything was smooth and easy will tell other people sell car with you
Review of , following an experience of by JACKSON M. *
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Was fast and easy and gave me a good price.
Review of , following an experience of by DONNY H. *
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Excellent service. Representative was knowledgeable and answered all our questions.
Review of , following an experience of by ESTEVAN F. *
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It was quick and easy, paid on the spot. Now I didn’t care about the money so much as I had just bought a brand new car and needed to get rid of my old beater, I actually received much more than I expected and also much more than a dealer would ever take on trade in. Great service.
Review of , following an experience of by GIOVANI S. *
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The driver arrived 42 minutes after the appointment scheduled
Review of , following an experience of by AHMAD R. *
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Answer by whipflip.comFlagHello, thank you for you feedback. It really helps us we continuously strive to make our services better. We reviewed the case with the concierge that arrived at your house, Stephanie. She mentioned that she was stuck in traffic. She attempted to call you but couldnt get a response. She then texted you to inform that she was running late and you responded ok. Unfortunately, the traffic was not under her control. We thank you for the business.
Answer by Ahmad RFlagThat's all fine and totally understandable but 42 minutes is unexpectedable time increased twice if traffic was a concern why not adjust a better leave time traffic is not excuse to be late first and foremost the time was automatically given 1030 with my consideration cause the appointment was for 10am correct concierge text me with the first intention to arrive at 1030 not 10am so if Stephanie had any consideration being on time the most reasonable time would been 10 15 to 1020 maximum you run your business how you guys do and I'll run mind the way business should be handled good day never again would I suggest or reference you guys thanks 😊
Answer by whipflip.comFlagWe appreciate your response. We will work with the specific concierge team member to be able to provide a better customer experience going forward.
Answer by Ahmad RFlagSure! would probably be best approach.
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I am in the process of moving out of state and was referred to WhipFlip by a friend. The process was straightforward and easy. Safiyah was wonderful and a dream to work with! I highly recommend.
Review of , following an experience of by STEVIE B. *
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Service was fast and communication was great! Highly recommended if you want a fair price and great service!
Review of , following an experience of by OLLIE B. *
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Safiyah was pleasant to deal with and I was happy to hear you honored the price that was sent to me the day before. The process was easy, and I will recommend your company to anyone I know is in the market to sell a used car.
Review of , following an experience of by MARYJANE R. *
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It was such a pleasure dealing with Whip Flip ! They couldn't make the process any easier. Everyone involved was extremely nice and helpful. They truly do give you a fair deal. Don't hesitate to sell your car with them.
Review of , following an experience of by MADALINE K. *
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It was a fast and easy process would do it again
Review of , following an experience of by JAQUAN W. *
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Could not be more happy with the service, especially the guy who came out to look at my car. Very easy process, offer was a little low, but good enough to accept.
Review of , following an experience of by THERESA M. *
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I give this company all tens as cross the board. Must say they are quick, the process is unbelievably easy. They have excellent customer service and by far they quote you the best offer for your vehicle. I am 100% satisfied. Highly recommend using whipflip for yourself you won't b disappointed. Will look forward to selling with them again in the future.
Review of , following an experience of by FERN M. *
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Great experience! Nick was very personable and full of knowledge. Super easy, quick & friendly deal!
Review of , following an experience of by TAVARES E. *
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Everyone was really nice to work with
Review of , following an experience of by MELANY H. *
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It was very easy process. I have done this several times and by far WhipFlip offered me almost double what any other company offered. The offer was something I couldn’t refuse. Thank you whip flip
Review of , following an experience of by NYASIA S. *
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I hada great experience with WhipFlip. Excellent customer service... shout out to Saf. She is awesome and very diligent! I'm happy with the transaction. 😁 I recommend this company!
Review of , following an experience of by LEOPOLDO W. *
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Excellent customer service, with professional and friendly personnel. I had a great experience with this company. I would definitely do business with them again in the future.
Review of , following an experience of by CLIFFORD B. *
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The representative (Clarence) that came out to assess and purchase my vehicle was VERY professional and courteous. Excellent customer service, fast and smooth transaction. I would highly recommend WhipFlip to anyone wanting to sell their vehicle. Thank you!
Review of , following an experience of by RIVER F. *
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My experience was great! WhipFlip gave me the best price of all the online car sale companies. The process was simple and everything was completed quickly. Everyone was courteous and helpful. I highly recommend them!
Review of , following an experience of by TOBIN F. *
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Very professional and straightforward process. The person who inspected the car was very nice, and she answered all of our questions regarding the sales process.
Review of , following an experience of by FREEMAN J. *
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Very easy! Super-nice concierge. I had a check on the spot for the amount offered because I had filled out the condition honestly.
Review of , following an experience of by VERN B. *
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Everything was good and I was paid, except the truck is still sitting in front of my house. They have not come to pick it up yet.
Review of , following an experience of by TREMAYNE H. *
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Paid the offer they sent
Review of , following an experience of by ROSELYN T. *
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njck was great he went over the entire truck and gave me the price they quoted
Review of , following an experience of by KOLE G. *
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The process was quick and easy to work through. Price was good and payment was prompt. I would definitely recommend WhipFlip if you don’t want to deal with advertising and selling to an individual.
Review of , following an experience of by EDNA M. *
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Fast and simple. Picture system would be perfect if it captured roof as well since it alters the price a bit if there’s perceived damage.
Review of , following an experience of by ELSA M. *
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Great customer service
Review of , following an experience of by RICKIE O. *
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Had very smooth transaction. Fast service and got a fair price. Buyer was on time and very professional. Highly recommend for those not wanting to waist time with private sale.
Review of , following an experience of by HOWELL U. *
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AMAZING, PHENOMENAL, AS ADVERTISED EXPERIENCE!!! 50 STARS! I was extremely skeptical as selling a car shouldn't be this easy especially with a payoff over $48,00 and have not heard of them before. They beat Carmax and Carvana by over $2,000 and were in and out of my driveway in minutes. Check in hand, cleared, and my payoff was $0 by the end of the week. While there are plenty of services way to good to be true, WhipFlip is one that 100% stands behind everything they say. Recommending all to use this company. This is how a car should be sold in the modern day.
Review of , following an experience of by WINONA K. *
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Exceptional and professional service. I have found my one and only way I will ever sell vehicles. If you have not tried Whip Flip, you owe it to yourself to give them a try!
Review of , following an experience of by VINCENZA W. *
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