Review Summary
Walk-In Lab offers a highly convenient and affordable service for lab tests, with quick and reliable results. Customers appreciate the user-friendly ordering process and excellent pricing. Overall, experiences are consistently positive, highlighting professionalism and responsive service.
- This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Review Summary
Walk-In Lab offers a highly convenient and affordable service for lab tests, with quick and reliable results. Customers appreciate the user-friendly ordering process and excellent pricing. Overall, experiences are consistently positive, highlighting professionalism and responsive service.
- This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Customer reviews
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Affordable, relatively easy to sign up for lab. Quick response.
Review of , following an experience of by CATHY S.
Answer by walkinlab.comFlagHi Cathy, Thank you for taking the time to share your experience with us. We're delighted to hear that you found our services affordable, easy to sign up for, and appreciated the quick response. Your feedback is invaluable and motivates us to keep delivering quality service. We look forward to serving you again! Thank you, Laura C. Customer Service Specialist
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It would have been nice had you put the fact that your Boise Meridian offices were closed. Very bad PR
Review of , following an experience of by LES W.
Answer by walkinlab.comFlagHi Les, Thank you for your feedback. We are contracted with Labcorp and Quest Diagnosistcs for all our blood draws. However, we are a separate entity. We can file a complaint with the lab on your behalf if you would like us to do so for you. I'm very sorry that this happened. Please reach out to us at 1-800-539-6119 so that we can better assist you. Thank you, Melinda L. Customer Service Assistant Manager
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Very easy. Low prices. Fast results when I use Quest .
Review of , following an experience of by CHRISTINE R.
Answer by walkinlab.comFlagHi Christine, Thank you so much for your wonderful feedback. We're thrilled to hear that you found our services easy to navigate, with competitive pricing and fast results. Your satisfaction is our priority, and your kind words motivate us to continue our efforts. We appreciate your review. Thank you, Laura C. Customer Service Specialist
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Great experience he explained what each test was for and had patience
Review of , following an experience of by ANGELIQUE K.
Answer by walkinlab.comFlagHi Angelique, Thank you so much for your kind words about your experience with us. We’re thrilled to hear that our team was able to explain the tests clearly and provide the patience you needed. Your feedback is invaluable to us as we strive to offer the best service possible. We hope to assist you again in the future! Thank you, Laura C. Customer Service Specialist
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I have now used this service 4 times and I will continue using it and telling everyone I know about it!! Its fantastic!! And SOOOO easy to use!! And then ontop of it all, they give you points for discounts!!! I was already going to have my blood tests done, and they have great prices and THEN you earn points!! I just got $20.00 off my latest test!! LOVE!! Thank you for such a great service!!
Review of , following an experience of by CASSANDRA M.
Answer by walkinlab.comFlagHi Cassandra, Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such a positive experience using our service multiple times and that the points for discounts have added extra value for you. Your encouragement means a lot to us, and we’re grateful for your support in sharing our service with others. We look forward to continuing to provide you with great service in the future! Thank you, Laura C. Customer Service Specialist
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Always a smooth procedure from placing the order, payment, faxing requisition to lab and getting test done. Couldn’t ask for better.
Review of , following an experience of by PATRICIA H.
Answer by walkinlab.comFlagHi Patricia, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a smooth experience with placing your order and getting your tests done. Your appreciation means a lot to us, and it inspires our team to continue providing exceptional service. We look forward to serving you again! Thank you, Laura C. Customer Service Specialist
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It was a very easygoing, and fast responsive process! No hiccups at all and way cheaper than regular labs!
Review of , following an experience of by SHELLISE W.
Answer by walkinlab.comFlagHi Shellise, Thank you for your wonderful feedback! We're thrilled to hear that you found our process quick and cost-effective. Providing a seamless experience is our priority, and your kind words motivate us to continue delivering excellent service. We appreciate your support and look forward to serving you again! Thank you, Laura C Customer Service Specialist
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Quick and easy. Test results were on par with my PPO.
Review of , following an experience of by MICHAEL L.
Answer by walkinlab.comFlagHi MIchael, Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our services quick and easy and that your test results met your expectations. Your feedback reinforces our commitment to providing reliable and efficient testing. We truly appreciate your feedback. Thank you, Laura C Customer Service Specialist
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Good and fast service
Review of , following an experience of by BRIGITTE C.
Answer by walkinlab.comFlagHI Brigitte, Thank you so much for your positive review. We're thrilled to hear that you had a good and fast experience with our services. Your satisfaction is our top priority, and your kind words inspire us to continue providing excellent service. We appreciate your feedback and hope to serve you again in the future. Thank you, Laura C Customer Service Specialist
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Super easy and clear ordering instructions! And a lot of partners in the area
Review of , following an experience of by MARISA S.
Answer by walkinlab.comFlagHi Marisa, Thank you so much for your wonderful feedback. We're thrilled to hear that you found our ordering instructions easy to follow and appreciate our extensive network of partners in your area. Your satisfaction is important to us, and we look forward to continuing to serve you in the future. Thank you, Laura C Customer Service Specialist
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Delighted that I found this service. Ordering was easy and user friendly. Received results next day via email. Happy with my experience.
Review of , following an experience of by KATHLEEN S.
Answer by walkinlab.comFlagHi Kathleen, Thank you so much for your kind words. We’re thrilled to hear that you found our service easy to use and that you received your results promptly. Your satisfaction is our priority, and feedback like yours motivates us to keep striving for excellence. We look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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My insurance stopped covering one specific test. I'm happy there is Walk-In Lab! The prices are reasonable compared to the labs' uninsured prices. WIL is quick and reliable. I print nothing as it always goes to the lab I use electronically. Highly recommend WIL.
Review of , following an experience of by AMY A.
Answer by walkinlab.comFlagHi Amy, Thank you for sharing your positive experience with Walk-In Lab. We're delighted to hear that our reasonable prices and quick service have made a difference for you after your insurance changes. Your recommendation means a lot to us, and we're committed to providing reliable solutions for your testing needs. We appreciate you! Thank you, Laura C. Customer Service Specialist
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Very easy process to schedule appt and get results
Review of , following an experience of by LILIA C.
Answer by walkinlab.comFlagHi Lilia, Thank you so much for your fantastic review. We're thrilled to hear that you found scheduling your appointment and receiving results to be a simple and smooth process. Your feedback truly motivates us to continue providing excellent service. We appreciate your feedback and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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Everything was easy from ordering online, printing my order and scheduling with the lab. Results were made available as they were completed with a fast turnaround time. Very pleased.
Review of , following an experience of by SHERRI N.
Answer by walkinlab.comFlagHi Sherri, Thank you for taking the time to share your positive experience with us. We’re thrilled to hear that you found the ordering and scheduling process easy, and that you received your results promptly. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing Walk-In Lab! Thank you, Laura C. Customer Service Specialist
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I am so glad I found Walk-In-Lab! Easy to use online. Simply pay and print your lab order. Then take it to your nearest lab that is compatible with Walk-In-Lab!
Review of , following an experience of by DIANA T.
Answer by walkinlab.comFlagHi Diana, Thank you so much for your wonderful review of Walk-In Lab! We are thrilled to hear that you found our online service easy to use and that the process of obtaining your lab order was seamless. Your positive feedback inspires us to continue providing excellent service. We appreciate you taking the time to share your experience! Thank you, Laura C. Customer Service Specialist
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great experience
Review of , following an experience of by SANJEEV S.
Answer by walkinlab.comFlagHi Sanjeev, Thank you for taking the time to share your wonderful experience with us. We’re thrilled to hear that you had a great time using our services. Your feedback inspires us to continue providing top-notch care and support. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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As usual - no problems at all, and results were back the following day.
Review of , following an experience of by STUART B.
Answer by walkinlab.comFlagHi Stuart, Thank you for your wonderful review. We truly appreciate your kind words and are delighted to hear that you experienced a smooth process and timely results. Your feedback motivates us to maintain our commitment to excellence. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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Smooth a great service
Review of , following an experience of by BRIGITTE C.
Answer by walkinlab.comFlagHi Brigitte, Thank you so much for your wonderful review. We’re thrilled to hear that you had a smooth experience with our services. Your feedback is invaluable and motivates us to continue providing excellent service. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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Great opportunity to keep up on how you are physically. I love the fact that I can,through out the year, I check up on my health!
Review of , following an experience of by PAUL O.
Answer by walkinlab.comFlagHi Paul, Thank you for sharing your feedback! It is great to know that you are pleased with our service to help take care of your testing needs. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Laura C. Customer Service Specialist
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Very convenient and fast.
Review of , following an experience of by S C. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello! Thank you for your wonderful feedback. We're thrilled to hear that you found our services convenient and fast. Your satisfaction is our top priority, and your kind words motivate us to continue providing high-quality service. We truly appreciate your feedback. Thank you, Laura C. Customer Service Specialist
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This was such a great option for me when I couldn't get my tumor markers drawn at my oncologist's office! So grateful this exists.
Review of , following an experience of by JENNIFER G.
Answer by walkinlab.comFlagHi Jennifer, Thank you so much for your kind words and for sharing your experience with us. We’re thrilled to hear that we could provide a solution when you needed it most. Your feedback means a lot to us, and we’re glad to support you on your health journey. Wishing you the best in your ongoing care. Thank you, Laura C. Customer Service Specialist
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Very easy to find, order and schedule the tests you need.
Review of , following an experience of by LYNN D.
Answer by walkinlab.comFlagHi Lynn, Thank you for your wonderful review! We’re thrilled to hear that you found our platform easy to use for ordering and scheduling your tests. Your positive feedback means a lot to us and encourages our team to continue striving for excellence. We appreciate your feedback and look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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Very easy and saved loads of money. Thanks!
Review of , following an experience of by JOANNE S.
Answer by walkinlab.comFlagHi Joanne, Thank you so much for your lovely review. We're thrilled to hear that you found the process easy and were able to save money with us. Your satisfaction is our priority, and we appreciate your support. If you have any further feedback or suggestions, we’re all ears! Thank you, Laura C. Customer Service Specialist
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Easy to order and reasonable prices.
Review of , following an experience of by SUSAN W.
Answer by walkinlab.comFlagHi Susan, Thank you so much for your wonderful review. We're thrilled to hear that you found our ordering process easy and our prices reasonable. Your feedback is greatly appreciated, as it motivates us to continue providing excellent service. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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This is easy and very affordable. The labs that I went to knew exactly what I was doing and did not question the lab order.
Review of , following an experience of by SHERRI T.
Answer by walkinlab.comFlagHi Sherri, Thank you so much for your fantastic review. We're thrilled to hear that you found our services easy to use and affordable, and that the lab tech was attentive to your needs. Your positive experience reinforces our commitment to providing a seamless process for our customers. We truly appreciate your feedback! Thank you, Laura C. Customer Service Specialist
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So glad I came here - Carrie did an outstanding job!
Review of , following an experience of by AMANDA B.
Answer by walkinlab.comFlagHi Amanda, Thank you so much for your wonderful review! We're thrilled to hear that Carrie provided you with outstanding service. Your positive feedback motivates our team to continue delivering quality experiences. We appreciate you sharing your thoughts with us! Thank you, Laura C. Customer Service Specialist
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Excellent!
Review of , following an experience of by H R. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello! Thank you so much for your wonderful review and the perfect rating. We truly appreciate your support and are thrilled to hear that you had an excellent experience with us. Your feedback motivates our team to continue providing top-notch service. If you have any further thoughts or suggestions, we’re always here to listen. Thank you, Laura C. Customer Service Specialist
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Always fast!
Review of , following an experience of by PENNY D.
Answer by walkinlab.comFlagHi Penny, Thank you so much for your wonderful feedback. We're thrilled to hear that you consistently find our service fast! Your support means a lot to us, and we look forward to continuing to meet your needs. Thank you for choosing Walk-In Lab. Thank you, Laura C. Customer Service Specialist
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Excellent service , private and no need for a doctor visit. Thank you walk in labs
Review of , following an experience of by ERROL R.
Answer by walkinlab.comFlagHi Errol, Thank you so much for your kind words and for choosing Walk-In Lab. We're thrilled to hear that you appreciated our excellent service. Your satisfaction is our priority, and your feedback motivates us to continue providing quality care. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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quick and easy !
Review of , following an experience of by LYUBOMIR I.
Answer by walkinlab.comFlagHI Lyubomir, Thank you for your wonderful review. We’re thrilled to hear that you found our services quick and easy! Your positive feedback motivates us to continue providing a seamless experience for our customers. We appreciate you and hope to serve you again soon. Thank you, Laura C. Customer Service Specialist
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I have used Walk-In-Lab for years. Besides their great pricing, they are efficient and effective. The website is easy to use, and I benefit from their rewards program.
Review of , following an experience of by DAVID G.
Answer by walkinlab.comFlagHi David, Thank you so much for your wonderful review! We're thrilled to hear that you've been benefiting from our competitive pricing and the ease of using our website. It’s great to know you enjoy our rewards program as well. Your continued support means a lot to us, and we look forward to serving you for many more years to come! Thank you, Laura C. Customer Service Specialist
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Haven'y used Walk-In-Lab before, but it was a pleasant experience. They were able to provide the order and the results very quickly. I'd recommend.
Review of , following an experience of by E N. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello! Thank you for taking the time to share your experience with Walk-In-Lab. We're thrilled to hear that you found our service quick and satisfactory. Your recommendation means a lot to us! We look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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Clear concise results
Review of , following an experience of by SHERYL B.
Answer by walkinlab.comFlagHi Sheryl, Thank you for taking the time to share your positive experience with our service. We're delighted to hear that you found our results clear and concise. Your feedback truly motivates us to continue providing high-quality services. We appreciate you. Thank you, Laura C. Customer Service Specialist
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Excellent. Got all results in less than 24 hours. Good price. Well organized website and follow up. Thank you.
Review of , following an experience of by A E.
Answer by walkinlab.comFlagHI A.E, Thank you for your wonderful feedback! We're thrilled to hear that you received your results quickly and found our pricing and website organization satisfactory. Your appreciation for our follow-up means a lot to us as we strive to provide excellent service. We look forward to assisting you again in the future! Thank you, Laura C. Customer Service Specialist
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Easy to order and pay. Very fair pricing.
Review of , following an experience of by STEPHEN B.
Answer by walkinlab.comFlagHi Stephen, Thank you so much for your wonderful review. We're thrilled to hear that you found our ordering process easy and our pricing fair. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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Ordering is easy.
Review of , following an experience of by CARL B.
Answer by walkinlab.comFlagHi Carl, Thank you for your kind words and for sharing your positive experience with us. We’re thrilled to hear that you found ordering easy! Your feedback truly motivates our team to continue delivering a seamless experience. We appreciate you! Thank you, Laura C. Customer Service Specialist
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Absolutely LOVE LOVE LOVE this service and it is so much more affordable than going thru Quest itself. And the customer service is amazing!!
Review of , following an experience of by CASSANDRA M.
Answer by walkinlab.comFlagHi Cassandra, Thank you so much for sharing your wonderful experience! We're thrilled to hear that you love our service and find it more affordable than other options. Our team is dedicated to providing exceptional customer service, and your kind words mean a lot to us. We appreciate you and look forward to continuing to serve you! Thank you, Laura C. Customer Service Specialist
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Great experience
Review of , following an experience of by AKSANA K.
Answer by walkinlab.comFlagHi Aksana, Thank you so much for your wonderful review and the 5-star rating! We're thrilled to hear that you had a great experience with us at Walk-in Lab. Your feedback inspires us to continue providing excellent service. If there's anything more we can do in the future, please know we are here to assist! Thank you, Laura C. Customer Service Specialist
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Best possible alternative for routine lab work. Way more efficient and expedient than traditional medical establishment. And money saved is money earned isn’t it?
Review of , following an experience of by ALLEN M.
Answer by walkinlab.comFlagHi Allen, Thank you so much for your kind words and positive feedback. We are thrilled to hear that you find our services efficient and a valuable alternative to traditional lab work. Your perspective on saving time and money truly resonates with our mission. We appreciate you and look forward to continuing to serve you well. Thank you, Laura C. Customer Service Specialist
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Service is excellent
Review of , following an experience of by B R. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello, Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service. Your feedback motivates us to continue providing the best possible support to our customers. We appreciate you taking the time to share your thoughts! Thank you, Laura C. Customer Service Specialist
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Easy to order lab work. Quick turn around and very reasonable rates. Such a good service.
Review of , following an experience of by JUNE N.
Answer by walkinlab.comFlagHi June, Thank you so much for your wonderful feedback. We're thrilled to hear that you found our ordering process easy, enjoyed quick results, and appreciated our reasonable rates. Your satisfaction is our top priority, and we’re committed to providing quality service. We look forward to continuing to meet your lab needs in the future. Thank you, Laura C. Customer Service Specialist
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Timely, easy to use and immediate results
Review of , following an experience of by ROGER D.
Answer by walkinlab.comFlagHi Roger, Thank you so much for your wonderful review! We’re thrilled to hear that you found our service timely and easy to use, and we’re glad you appreciated the immediate results. Your feedback inspires us to continue providing a positive experience for all our customers. Thank you for choosing Walk In Lab. Thank you, Laura C. Customer Service Specialist
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I had a lot of questions about my health and was not getting answers because the NIH has placed parameters of age and probability on Cindy. After breast cancer at 34 and colon cancer at 44, I was tired of waiting to be “of age” for certain tests. Walk in labs put the power of discovery beck in my court. Thank you! Everyone deserves to know about their own health to better guide their future.
Review of , following an experience of by BEVERLY V.
Answer by walkinlab.comFlagHi Beverly, Thank you for sharing your experience with Walk In Lab. We’re glad to hear that our services empowered you to take charge of your health. Your feedback is invaluable. We appreciate your trust in us and wish you all the best on your health journey. Thank you, Laura C. Customer Service Specialist
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Ordering lab tests from Walk-In-Labs is easy, quick, and affordable. I have used them for a couple of years now and never had a problem.
Review of , following an experience of by DEBBIE-ANN J.
Answer by walkinlab.comFlagHi Debbie-ann, Thank you so much for your kind words! We’re thrilled to hear that you find ordering lab tests from Walk In Lab to be easy, quick, and affordable. Your loyalty over the years means a lot to us, and we’re committed to continuing to provide you with excellent service. We appreciate your feedback and look forward to supporting your lab testing needs in the future. Thank you, Laura C. Customer Service Specialist
Answer by Debbie-ann J.FlagThank you!!
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Very friendly, professional and minimal waiting time.
Review of , following an experience of by DEBORAH H.
Answer by walkinlab.comFlagHi Deborah, Thank you for your wonderful review! We’re thrilled to hear that you found the staff friendly and professional, and that your wait time was minimal. Your feedback is incredibly valuable to us, and we appreciate your kind words. We look forward to continuing to provide you with excellent service! Thank you, Laura C. Customer Service Specialist
Answer by deborah h.FlagThankyou
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Can always find the test(s) needed at a great price! Sales are good and frequent. Purchase points are also a great perk!
Review of , following an experience of by PATRICIA R.
Answer by walkinlab.comFlagHi Patricia, Thank you for your wonderful review! We're thrilled to hear that you find our tests both affordable and accessible, and that you appreciate our frequent sales and purchase points. Your feedback motivates us to continue providing the best services possible. We truly value your feedback and look forward to serving you again soon! Thank you, Laura C. Customer Service Specialist
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Simple and easy.
Review of , following an experience of by MICHAEL L.
Answer by walkinlab.comFlagHi Michael, hank you for your wonderful feedback! We're thrilled to hear that you found our services simple and easy to use. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any further insights, we’d love to hear from you. Thank you, Laura C. Customer Service Specialist
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Easy and reliable process. All good
Review of , following an experience of by PAULO R.
Answer by walkinlab.comFlagHi Paulo, Thank you for your wonderful review! We're thrilled to hear that you found our process easy and reliable. Your positive feedback inspires us to continue providing excellent service to all our customers.Thank you for choosing Walk-In Lab. Thank you, Laura C. Customer Service Specialist
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Walk-In Lab is so easy to use and lets me be in control of my lab work. The prices are so much less than going through the doctor's office or even directly through the lab. It is very convenient to have all my routine labs done before I see my doctor, so we don't have to wait for results to come back to properly manage my chronic health issues.
Review of , following an experience of by MARTHA P.
Answer by walkinlab.comFlagHi Martha, Thank you so much for your wonderful review! We're thrilled to hear that our service has empowered you to take control of your labs and that you find our prices competitive. It's always our goal to provide convenience and support for managing health issues effectively. We appreciate your feedback and look forward to continuing to serve your lab needs in the future. Thank you, Laura C. Customer Service Specialist
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Incredibly easy and efficient process. I'm glad a nurse practitioner told me about it.
Review of , following an experience of by SCOTT G.
Answer by walkinlab.comFlagHi Scott, Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our process easy and efficient, and happy that the nurse practitioner mentioned us to you. Your satisfaction is our top priority, and we're here to support you on your health journey. Thank you, Laura C. Customer Service Specialist
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Love using this site
Review of , following an experience of by JULIANNA P.
Answer by walkinlab.comFlagHi Julianna, Thank you so much for your wonderful review! We’re thrilled to hear that you love using our site. Your satisfaction is our top priority, and we appreciate your support. If there’s anything we can do to enhance your experience further, please feel free to share your thoughts. Thank you, Laura C. Customer Service Specialist
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Super easy to use. Book the blood tests you need and select a lab. Hassle free.
Review of , following an experience of by JOANNE L.
Answer by walkinlab.comFlagHi JOanne, Thank you so much for your wonderful feedback. We're thrilled to hear that you found our process easy and hassle-free. Your satisfaction is our priority, and your kind words motivate us to continue providing a seamless experience. We appreciate you taking the time to share your thoughts! Thank you, Laura C. Customer Service Specialist
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My last experience in Walk in lab was really bad. There was no one at reception desk and people had to wait for more than 20 minutes just to talk to someone. Staff was rude and instead of being apologetic they were arguing and trying to defend short staff excuse. For God sake, hire more people and give good customer service the people visiting your labs. Customer Service and is not just attending people, it is also about talking to customers politely with the smile on face smile. You guys really need to send your staff for customer service training.
Review of , following an experience of by MOHAMMAD A.
Answer by walkinlab.comFlagHi Mohammad, Thank you for taking the time to share your feedback about your recent experience at the lab. We sincerely apologize for the wait time. We are contracted with LabCorp and Quest Diagnostics for all of our blood draws. However, we are a separate entity. We would be happy to file a formal complaint with the lab you went into for testing. Please reach out to us at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda L. Customer Service Assistant Manager
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Easy process and pretty fast results
Review of , following an experience of by M G. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello! Thank you so much for your kind words about our easy process and quick results. We truly appreciate your positive feedback, as it motivates us to maintain high standards in our services. Should you have any further thoughts or inquiries in the future, we are here to listen. Thank you, Laura C. Customer Service Specialist
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Super fast turn around, got my result within a week!
Review of , following an experience of by EDDIE H.
Answer by walkinlab.comFlagHi Eddie, Thank you so much for your wonderful review! We’re thrilled to hear that you experienced a super fast turnaround for your results. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience. Thank you, Laura C. Customer Service Specialist
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Walk in Lab used to easier to access. You used to be able to take the lab order to DLOs now they are not accepting them. I went to 2 labs that day, I was sent to 1 and they sent me to another.
Review of , following an experience of by E G. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello, Thank you for sharing your experience with us. I tried reaching out to you by phone to discuss your issue at the lab but was unable to leave a voicemail. LabCorp locations should have been able to accept and fill your lab order with Walk-In Lab. Please reach out to us at 1-800-539-6119 with the location that you went into so that we can look further into this for you. I'm happy that you were able to go to another location and have your testing done that same day. You are valued as a customer and we hope to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda L. Customer Service Assistant Manager
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Easy to navigate site. Great prices. Recommended!
Review of , following an experience of by JULIE E.
Answer by walkinlab.comFlagHi Julie, Thank you so much for your wonderful review. We’re thrilled to hear that you found our site easy to navigate and that you appreciate our great prices. Your recommendation means a lot to us! We’re committed to providing a seamless experience and look forward to serving you again. Thank you, Laura C. Customer Service Specialist
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Super organized I scanned my drivers license for ID. They called me quickly and I was out of there. Results in 24 hours.
Review of , following an experience of by MARY N.
Answer by walkinlab.comFlagHi Mary, Thank you for taking the time to share your positive experience! We’re thrilled to hear that the process was organized and the quick turnaround met your expectations. Providing efficient service and timely results is our priority. We appreciate your feedback and look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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It's easy and smooth.
Review of , following an experience of by PUI K.
Answer by walkinlab.comFlagHI Pui, Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that you found our services easy and smooth. Your feedback motivates us to continuously improve and provide the best possible experience for all our customers. We appreciate you! Thank you, Laura C. Customer Service Specialist
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I couldn’t believe the turn around on my results. Wow. Literally less than 24 hours. Absolutely fantastic!!!!!
Review of , following an experience of by CAMERON C.
Answer by walkinlab.comFlagHi Cameron, Thank you so much for your wonderful feedback! We’re thrilled to hear that you received your results in less than 24 hours. Our team is dedicated to providing fast and reliable service, and it’s great to know we met your expectations. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
Answer by Cameron C.FlagNo, thank you!!! Your service is a game changer. I work on the road 10 months a year so I don’t have a primary physician. This is a way I can keep tabs on my own health.
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Great service, easy to use website, excellent value.
Review of , following an experience of by LARRY N.
Answer by walkinlab.comFlagHello Larry, Thank you for sharing your wonderful feedback. We're thrilled to hear that you found our service great, the website easy to use, and the value excellent. Your satisfaction is our priority, and it's rewarding to know we're meeting your expectations. We appreciate you and look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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Placing my order with you is always easy. Reps are pleasant and helpful.
Review of , following an experience of by CAROLE F.
Answer by walkinlab.comFlagHi Carole, Thank you for your wonderful feedback. We’re thrilled to hear that you find placing orders easy and that our representatives have been helpful and pleasant. Your satisfaction is our priority, and we truly appreciate you taking the time to share your experience. We look forward to serving you again soon! Thank you, Laura C. Customer Service Specialist
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Always professional and service-oriented.
Review of , following an experience of by KATHY K.
Answer by walkinlab.comFlagHi Kathy Thank you so much for your kind words! We’re thrilled to hear that you found our team to be professional and service-oriented. Your positive feedback motivates us to maintain the high standards we strive for every day. We appreciate you and look forward to serving you again! Thank you, Laura C. Customer Service Specialist
Answer by Kathy K.FlagYou are very welcome.
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Walk in Lab's customer service is first class. The agents are friendly, courteous, and efficient. The agent I spoke with on the phone took care of everything for me, so all I had to do was show up at the lab for the blood draw. I received the results quickly afterwards. I will continue to use walk-in-lab.
Review of , following an experience of by STEPHANIE A.
Answer by walkinlab.comFlagHi Stephanie, Thank you so much for your kind words! We're thrilled to hear that our customer service team provided you with friendly, efficient support and that your experience at the lab was smooth. It's great to know you received your results quickly and plan to continue using Walk-In Lab. We appreciate your trust in us and look forward to serving you again! Thank you, Laura C. Customer Service Specialist
Answer by Stephanie A.FlagThank you, Laura, for your thoughtful reply. It's another example of your very outstanding customer service. Wishing you all the best!
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Was a great all around experience. I did need to reschedule my first appt. but not a big issue and service was great when I arrived. Timely response on results, draw on Friday, results early next week.
Review of , following an experience of by WILLIAM L.
Answer by walkinlab.comFlagHi William, Thank you for taking the time to share your experience! We’re delighted to hear that your appointment rescheduling was handled smoothly and that you were pleased with our service and timely results. Your feedback encourages us to keep striving for excellence. We appreciate you! Thank you, Laura C. Customer Service Specialist
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User friendly website, quick turnaround, reasonable prices.
Review of , following an experience of by MARILYN F.
Answer by walkinlab.comFlagHi Marilyn, Thank you for your wonderful review! We're thrilled to hear that you found our website user-friendly and our turnaround time quick, all at reasonable prices. Your satisfaction is our priority, and feedback like yours motivates us to keep improving. We appreciate you! Thank you, Laura C. Customer Service Specialist
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Very efficient.
Review of , following an experience of by CAROL L.
Answer by walkinlab.comFlagHi Carol, Thank you for taking the time to share your experience! We're thrilled to hear that you found our services very efficient. Your positive feedback inspires us to continue delivering quality care. We appreciate you and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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I was able to order lab tests at a reasonable price that my Naturopath had requested I get. Since naturopathic services are not covered by my insurance, I was delighted to find this option, and the ordering process was seamless. I was also greatly appreciated that they were able to fax the order to my lab since I do not have a working printer.
Review of , following an experience of by BARBARA S.
Answer by walkinlab.comFlagHi Barbara, Thank you so much for your wonderful feedback. We are thrilled to hear that you found our lab tests affordable and that the ordering process was seamless for you. It’s also great to know that we could assist you by faxing your order to the lab. Your satisfaction is our priority, and we appreciate you sharing your experience with us! Thank you, Laura C. Customer Service Specialist
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Excellent
Review of , following an experience of by LOUIS D.
Answer by walkinlab.comFlagHi Louis, Thank you for sharing your feedback with us. Your thoughts are valuable as we strive to improve our services. If there are specific areas where we fell short, we encourage you to share them so we can better address any concerns. We value you as a customer and we wish to earn 5 stars in the future. Thank you, Melinda L. Customer Service Assistant Manager
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Love the thorough lab descriptions.
Review of , following an experience of by MARK R.
Answer by walkinlab.comFlagHi Mark, Thank you so much for your lovely review and for taking the time to highlight our thorough lab descriptions. We’re glad to hear that you found them helpful and informative. Your feedback inspires us to continue providing valuable resources for our customers. We appreciate you! Thank you, Laura C. Customer Service Specialist
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Very quick and reasonable charges
Review of , following an experience of by CAROL G.
Answer by walkinlab.comFlagHi Carol Thank you for your wonderful review! We’re thrilled to hear you found our services quick and reasonably priced. Your positive feedback inspires us to continue providing excellent service to all our customers. We appreciate you taking the time to share your experience! Thank you, Laura C Customer Service Specialist
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Excellent!!
Review of , following an experience of by MARK S.
Answer by walkinlab.comFlagHi Mark, Thank you for your wonderful review and the perfect rating! We’re thrilled to hear that you had an excellent experience with us. Your feedback motivates us to keep providing the best service possible. We truly appreciate you and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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No issues - very satisfied!
Review of , following an experience of by M H. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello! Thank you so much for your wonderful feedback. We're thrilled to hear that you had a satisfying experience with Walk In Lab. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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no confirmation sent, no one able to respond to quesitons, had to cancel
Review of , following an experience of by RON P.
Answer by walkinlab.comFlagHi Ron, Thank you for sharing your experience with us. I have looked over your order and see that you called in about your appoitment time that you scheduled with the lab. We are contracted with LabCorp and Quest Diagnostics for all our testing. However, we are a separate entity. Unfortunately as explained to you by our agent over the phone if the appoitment isn't scheduled by us then we wouldn't have access to the information. You should have received an email or text confirming your appoitment details from the lab itself. In the future we would be happy to help you schedule over the phone. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda L. Customer Service Assistant Manager
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Best prices especially if you are buying multiple blood tests. They also have packages for extra savings. They always have sales as well. You can buy now and they blood order is good for a year for those that are constantly needing blood work.
Review of , following an experience of by J B. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello! Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you find our prices competitive and appreciate the extra savings with our packages and sales. It’s wonderful to know that our flexible blood order policy is beneficial for your needs. We look forward to serving you again soon! Thank you, Laura C. Customer Service Specialist
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Always easy access and quick I have use it for years and love it
Review of , following an experience of by YOHANKA C.
Answer by walkinlab.comFlagHi Yohanka, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had easy access and quick results with us over the years. Your loyalty means a lot to our team. If there’s anything specific you'd like to share or if you have further feedback, we’re here to listen. Thank you for being a valued customer! Thank you, Laura C. Customer Service Specialist
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I have been using Walk-In Lab for several years and have been very happy with their service including getting prompt results of my tests.
Review of , following an experience of by WILLIAM S.
Answer by walkinlab.comFlagHi William, Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that you have consistently been happy with our prompt results. Your feedback motivates us to maintain our high standards of service. We look forward to continuing to support your health journey! Thank you, Laura C. Customer Service Specialist
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the online ordering is pretty straight forward. I'm 80 years old and reluctant sometimes to dig through order sites, but this is a well planned web site and no problems finding the tests i wanted.
Review of , following an experience of by S F. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagThank you for your wonderful feedback! We're thrilled to hear that you found our website easy to navigate and that you successfully located the tests you needed. Your experience means a lot to us, and we strive to make online ordering as straightforward as possible for all our customers. If you ever have additional thoughts or suggestions, we’re here to listen. Thank you, Laura C. Customer Service Specialist
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I had an appointment. I showed up to find the lab was closed. I had to go to another location where I didn’t have an allotted time so I had to wait. Why couldn’t I have been emailed in advance when they were not going to honour my appointment? The lab experience itself was great. Anita drew my blood and the results were to me faster than I had anticipated. The experience was frustrating 3/5. The procedure was great. 5/5
Review of , following an experience of by MARY H.
Answer by walkinlab.comFlagHi Mary, Thank you for sharing your experience with us. We truly apologize for the inconvenience caused by the closure of the lab and understand how frustrating it must have been to rearrange your appointment. We are contracted with LabCorp and Quest Diagnostics for our blood draws. However, we are a separate entity. We would be happy to file a formal complaint with the lab you went into for testing. Please reach out to us at 1-800-539-6119 so that we can better assist you. We value you as a customer and we wish to earn 5 stars in the future. Thank you, Melinda L. Customer Service Assistant Manager
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Very fast efficient and test results were there the next day!
Review of , following an experience of by MARY B.
Answer by walkinlab.comFlagHi Mary, Thank you for sharing your positive experience with us! We’re thrilled to hear that you found our services fast and efficient, and that you received your test results the very next day. Your feedback motivates us to continue providing top-notch service to all our customers. Thank you, Laura C. Customer Service Specialist
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Great process. Ordered through Walk-in lab and had labs done at Quest. Very happy with ability to have labs done without physician order.
Review of , following an experience of by DENETTE L.
Answer by walkinlab.comFlagHi Denette, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our ordering process and were satisfied with having labs completed without your physician's order. Your feedback is greatly appreciated and motivates us to continue providing accessible healthcare solutions. Thank you, Laura C. Customer Service Specialist
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Very good service
Review of , following an experience of by JOHN B.
Answer by walkinlab.comFlagHi John, Thank you so much for taking the time to share your positive experience with us. We’re thrilled to hear that you found our service to be very good. Your satisfaction is our priority, and your feedback encourages us to keep striving for excellence. We appreciate you and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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GREAT LAB!!!
Review of , following an experience of by RANDELL S.
Answer by walkinlab.comFlagHi Randell, Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with us. Your support means a lot and encourages us to maintain our high standards. If you have any further feedback or suggestions, we’re always here to listen. Thank you again! Thank you, Laura C. Customer Service Specialist
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Very Good Service!
Review of , following an experience of by TAMMY W.
Answer by walkinlab.comFlagHi Tammy, Thank you so much for your wonderful feedback and the 5-star rating. We’re thrilled to hear you had a positive experience with our service. Your support inspires us to continue delivering the best care possible. We look forward to serving you again! Best regards. Thank you, Laura C. Customer Service Specialist
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I have used Walk-in-Labs for years. I like it a lot. But this time I ended up selecting the wrong test because the distinction between 2 very similar tests was not very clear. I'm not sure who is responsible for writing descriptions but they could have been a little more specific.
Review of , following an experience of by A H. *
*Pseudonymized data at the request of the author
Answer by walkinlab.comFlagHello, Thank you for your feedback, and we truly appreciate your continued support of Walk-in-Lab over the years. We're sorry to hear about the confusion with the test selection process. We've taken your concern seriously and have forwarded it to our team for review. We’re committed to providing clear and accurate descriptions to help guide our customers in making the best choices. Your input is invaluable in helping us improve. Please don't hesitate to reach out if you have any further questions or need assistance. We’re here to help! Thank you, Lacey T. Results Department Manager
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Great service and great support!
Review of , following an experience of by VOLKAN S.
Answer by walkinlab.comFlagHi Volkan, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our service and support. Your satisfaction is our top priority, and it’s always rewarding to know we're meeting your expectations. We appreciate your trust in us and look forward to serving you again! Thank you, Laura C. Customer Service Specialist
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The order processing is simple and the results are quick and easy to understan
Review of , following an experience of by SHARON M.
Answer by walkinlab.comFlagHi Sharon, Thank you for your wonderful feedback! We're thrilled to hear that you found our order processing simple and the results quick and easy to understand. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Thank you, Laura C. Customer Service Specialist
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Superb service and on- line fast results!
Review of , following an experience of by ANTONIO A.
Answer by walkinlab.comFlagHi Antonio, Thank you so much for taking the time to share your positive experience with us. We’re thrilled to hear that you found our service superb and enjoyed our fast online results. Your satisfaction means the world to us, and we appreciate your kind words. Thank you for choosing Walk In Lab! Thank you, Laura C. Customer Service Specialist
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Very short waiting time - appointment was on time. Staff friendly and professional. Julia was wonderful and did a perfect blood draw - first time, no pain, no redirects. I received my results on the portal within 24 hours. Thank you!
Review of , following an experience of by LYNN W.
Answer by walkinlab.comFlagHi Lynn, Thank you for your wonderful feedback! We're thrilled to hear that you experienced short wait times at the lab. Your kind words mean a lot to us. We appreciate you taking the time to share your experience and look forward to serving you again! Thank you, Laura C. Customer Service Specialist
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Great insight from the test that I ordered. Fast too! Highly recommend.
Review of , following an experience of by ANDREW R.
Answer by walkinlab.comFlagHi Andrew, Thank you so much for your wonderful review! We're thrilled to hear that you found great insight from the test you ordered and that you appreciated the fast service. Your recommendation means a lot to us. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
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Everything was great. From selecting the test I needed to finding location and making an appointment was easy.
Review of , following an experience of by KAKHABER S.
Answer by walkinlab.comFlagHi Kakhaber, Thank you for your wonderful feedback! We're thrilled to hear that you found the process of selecting a test, locating a site, and making an appointment so easy. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing Walk-In Lab. Thank you, Laura C. Customer Service Specialist
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Once I figured out the use of the Kiosk, signing in and getting assistance went smoothly.
Review of , following an experience of by RUTH A.
Answer by walkinlab.comFlagHi Ruth, Thank you for reviewing our service and rating us with 5 stars. We are happy to provide you with a great service. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Laura C. Customer Service Specialist
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I've used the lab services twice now to monitor how my diet and exercise routine is improving my health. Both times have been a great experience! I'll continue to use their services. The collection site is inside a Walgreens which is convenient and the results are available the next day.
Review of , following an experience of by BRIAN K.
Answer by walkinlab.comFlagHi Brian, Thank you for sharing your positive experience with us! We’re thrilled to hear that our lab services have been helpful in monitoring your health journey, and it’s great to know that you found the collection site convenient. Your support means a lot to us, and we look forward to continuing to assist you in the future! Thank you, Laura C. Customer Service Specialist
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Can't say enough good things about Walk-In Lab. I've used at least three times to get some additional testing done. They make it so easy and fast. Prices seem very fair and the staff is very professional and super friendly.
Review of , following an experience of by WILLIAM S.
Answer by walkinlab.comFlagHi William, Thank you so much for your wonderful feedback about Walk In Lab. We’re thrilled to hear that you find our services easy, fast, and fairly priced, and we truly appreciate your kind words about our professional and friendly staff. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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Everything about Walk in Lab is convenient and easy to manage - from choosing the correct tests to finding the best discount prices. This last order was actually me getting ahead of myself as my Dr. ordered the labs for my appointment with her. So another awesome feature of Walk in Lab, is the test I ordered does not expire for one entire year and I’ll be using it for a 3 month follow up! Very professional and secure! Thank you! Lorelynn
Review of , following an experience of by LORELYNN M.
Answer by walkinlab.comFlagHi Lorelynn, Thank you so much for your wonderful review! We're thrilled to hear that you found our services convenient and easy to manage. It's great to know that our flexible test expiration policy works well for your needs. We appreciate your trust in us and are committed to maintaining a secure and professional experience for all our customers. Thank you, Laura C. Customer Service Specialist
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Walk-In Labs is awesome. I love the site and the ease of purchasing and scheduling lab work and retrieving and viewing the results HIGHLY recommend them.
Review of , following an experience of by TRACY B.
Answer by walkinlab.comFlagHi Tracy, Thank you so much for your wonderful review! We’re thrilled to hear that you found our site easy to use for purchasing and scheduling lab work, as well as accessing your results. Your recommendation means a lot to us, and we’re here to continue providing you with a seamless experience. Thank you, Laura C. Customer Service Specialist
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great service
Review of , following an experience of by HILDA S.
Answer by walkinlab.comFlagHi Hilda, Thank you so much for taking the time to share your positive experience with us. We’re thrilled to hear that you found our service to be great! Your satisfaction is our top priority, and it motivates us to continue providing quality services. We appreciate you and look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
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Very helpful staff. Willing to assist.
Review of , following an experience of by VALENTINE H.
Answer by walkinlab.comFlagHi Valentine, Thank you for your wonderful feedback! We're thrilled to hear that our staff was able to assist you effectively. Your appreciation motivates us to continue providing the best service possible. If you need any further assistance in the future, feel free to reach out. Thank you, Laura C. Customer Service Specialist
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Very easy process!
Review of , following an experience of by EMILY H.
Answer by walkinlab.comFlagHi Emily, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you found our process to be very easy! Your feedback is invaluable as we strive to maintain a seamless experience for all our customers. Thank you, Laura C. Customer Service Specialist
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Good service
Review of , following an experience of by SENAY M.
Answer by walkinlab.comFlagHi Senay, Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you received good service, as it reflects our commitment to providing quality care. Your feedback encourages us to continue striving for excellence. We appreciate you! Thank you, Laura C. Customer Service Specialist
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