Customer reviews for us.peugeot-saveurs.com

4.5 / 5

Calculated from 211 reviews obtained over the last 12 months

1365 reviews since 31/07/2019

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The brand is praised for its excellent product quality, beautiful designs, and smooth user experience. Customers appreciate the ease of ordering and timely delivery.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information us.peugeot-saveurs.com

  • Company

    Peugeot Saveurs

  • Description

    Since 1840, Peugeot Mills have been an essential benchmark for gourmets and great chefs alike. They are exceptional pieces that have become tableware icons, from coffee mills to salt, pepper or spice grinders, manual or electric, Peugeot Mills are a pleasure to use with their sleek and elegant design, their noble indestructible materials, their range of shapes and colours and their ever more innovative mechanisms, with a lifetime guarantee. A wide range of Peugeot Mills so you can get the best from each product Pepper mills, salt mills, spice and coffee grinders, both manual and electric, are all designed with a single goal: to extract the most perfect texture, grind and flavour possible, in the search for a delicious sensory experience. An aromatic journey through the world of the senses, an invitation to culinary excellence with decidedly modern and contemporary approach, reflecting the perception of what is the French art of living today.

  • Address

    ZA la Blanchotte 25440 Quingey

  • Website

    https://us.peugeot-saveurs.com/

  • Category

    Home and garden

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icon sparkle Review Summary

The brand is praised for its excellent product quality, beautiful designs, and smooth user experience. Customers appreciate the ease of ordering and timely delivery.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 4 / 5
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    Fast shipping, easy ordering, but I was sent the wrong product.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    I broke my pepper grinder which I bought many years ago and was so happy to see it is a classic item, still being produced. It came in the mail very quickly and in perfect condition.

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  • 5 / 5
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    Everything was smooth.

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  • 5 / 5
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    Every step of the process was flawless. Our order shipped promptly, and arrived ahead of our expectations.

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  • 5 / 5
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    favorite gift for special friends/family--arrived on time and in perfect condition

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Top notch pepper mil! I love it. Settings make such a difference in food prep. Also delivery time was phenomenal...fast, really fast. I so appreciate the quality and attention to every design detail. I highly recommend ❤️

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  • 4 / 5
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    Really quick shipping though it was a bit pricey for a single, small item. Good tracking details provided throughout.

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  • 3 / 5
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    Good enough website. None of the glassware sections were really filled out which is a shame, but I understand that supply lines are stretched at the moment. I just wish I could see what I was missing out on rather than blank pages.

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  • 4 / 5
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    Good, but not perfect.

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  • 5 / 5
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    This was a gift. It was quickly sent out and delivered in time for my son’s birthday.

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  • 5 / 5
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    I had an issue with a pepper grinder sent to me and was VERY appreciative of the way the company handled it. So happy with the customer service response that I bought four more grinders that have arrived and I am very pleased with the new ones.

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  • 5 / 5
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    This is the best pepper mill! I gave one to my daughter for xmas and she said it even had pepper corns in it. Very nice! So I just bought one for my son's birthday!!!

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  • 2 / 5
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    I ordered my product as a gift towards the end of January but received no communication and saw my order sit in a pending status for a month. I was charged when I placed the order so it was strange I didn’t hear anything. I sent an email, received no response. I had to call and the representative said they would look into it but I didn’t hear back. Then all the sudden a few days later I got the email it was shipped. The product arrives but the journey to get there was frustrating.

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    Answer by us.peugeot-saveurs.com
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    We are so sorry to hear about your experience and can assure you that we are working hard to improve our procedure and guarantee faster delivery times. We hope you will give us another chance. Thank you again for shopping with us.

  • 5 / 5
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    I have a pepper mill for years and works great. Hesitant to try the salt mill, heard so many complaints. Decided to try the Peugeot salt mill. Use it every day and I am so pleases I took a chance and tried. Wouldn't be without it.

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  • 5 / 5
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    Great quality, excellent communication

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  • 1 / 5
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    Zero Customer service and support for defective items shipped to me in the US. I got stuck with items that are defective, emailed for help and support, no reply for over a month. Such a waste of time money.

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    Answer by us.peugeot-saveurs.com
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    Hello, Tara. Thank you for contacting Peugeot Saveurs about your order of two Meribel grinders. We apologize for the late reply to your concerns below. We have been experiencing an irregular volume of requests and are a little behind. We are sorry that the two mills you received are presenting manufacturing flaws and we are happy to help you with a return label. Would you like to receive a refund at this point or a new set of mills? Please let me know how to proceed. You should receive an email with an electronic return label ; please make sure to check your Junk box also. Thank you for reaching out, and have a great weekend. Regards,

    Answer by A A
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    Amazing. It takes your team months to provide zero customer service to me on mutilple communication platforms. Yet, once I fill out a negative review, you contact me twice within the hour. Not impressed. I am returning the items for a full return. I have lost 100% faith in your companies quality control, product design, customer service, and boilerplate resolution options. I will never shop with you again.

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  • 5 / 5
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    Quick shipping and excellent communication throughout the process. The products are also superb.

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  • 5 / 5
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    Excellent service and incredibly fast shipping!

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  • 5 / 5
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    Very good service and quick delivery.

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  • 5 / 5
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    Beautiful pepper grinder, so easy to use. fast shipping.

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  • 2 / 5
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    Received the pepper grinder I ordered in a box that obviously it wasn't intended for. The box was twice as big as the pepper grinder. Very disappointed as the grinder also didn't work as the one I demo'd in the store. Very hard to turn the handle. All in all very disappointed. Unfortunately my husband threw out the box so now I can't even return the grinder!

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    Answer by us.peugeot-saveurs.com
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    Hello, Lori. Thank you for contacting Peugeot Saveurs. We are sorry there is an issue with the Isen mill you recently purchased. Will the performance of the mill improve if you loosen the knob on top of the mill and grind clockwise only? If not and you would like to return the mill, please let me know and we will send you a return label. Thank you for reaching out and have a good weekend.

    Answer by A A
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    No, having had your grinders before that was the first thing I did, I loosened it till it almost fell off. For 16 years I had the electric push version till the mechanism stopped working, I am looking for as good a replacement, it doesn’t need to be electric, just have variable grinding sizes. I like your more modern looking ones but find it hard to locate them. Do you have any suggestions?

    Answer by us.peugeot-saveurs.com
    Flag

    Hello, Lori. We will issue a call tag for your return and recommend different mills. Please check your email to continue the conversation. Thank you!

    Answer by A A
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    No, having had your grinders before that was the first thing I did, I loosened it till it almost fell off. For 16 years I had the electric push version till the mechanism stopped working, I am looking for as good a replacement, it doesn’t need to be electric, just have variable grinding sizes. I like your more modern looking ones but find it hard to locate them. Do you have any suggestions?

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  • 5 / 5
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    Great experience. Prompt shipment and great communication. The item we ordered exceeds expectations. We are so pleased!

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  • 5 / 5
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    great

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  • 5 / 5
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    Website user friendly;

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  • 1 / 5
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    Poor customer support

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    Answer by us.peugeot-saveurs.com
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    We are sorry about your experience and hope you will enjoy the replacement mill we are sending you. Thank you again for choosing Peugeot.

  • 5 / 5
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    The website is easy to navigate and provided all the details I needed to evaluate the product online prior to purchase. Ordering was simple, and the product arrived promptly.

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  • 1 / 5
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    I received the incorrect item, and a week after contacting the company, am still awaiting a response. Quite terrible.

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    Answer by us.peugeot-saveurs.com
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    Hello, Devin. Thank you for contacting Peugeot Saveurs about your order ending in 6581. I apologize for the issue; we will send you the correct mill 39431 on Monday along with a return label for the Paris Graphite Salt Mill, unless you would enjoy keeping it and using it. That's the least we can offer, given the error in shipping. Just let me know. We will reach back in a few days with a tracking number for the new order. Thank you for reaching out, and have a pleasant evening. Regards, Customer Service

  • 1 / 5
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    I emailed a week ago about an issue and haven't heard anything back.

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  • 5 / 5
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    Excellent Peugeot quality, as usual.

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  • 5 / 5
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    Very good customer service from David B. when I received the wrong type of salt and pepper shakers. He emailed me a return label and I received the correct set of shakers within a week.

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  • 1 / 5
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    Returns are not accepted. Peugeot should not do retail in the USA

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    Answer by us.peugeot-saveurs.com
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    Thank you for reaching out. We would be happy to assist you with a return. Please contact our Support line for more information: support-usa@peugeot-saveurs.com ; we look forward to making this right for you.

    Answer by A A
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    Dear Sir or Madam I am writing as instructed in the message you sent me by VERIFIED RETURNS (see below)Please send me instructions how to return merchandise and receive a refund.  Bill of Sale is below   Bill of Sale Dear Client:Thank you for your purchase! Your order number is #18000006527 A tracking number will be sent to you when your order is ready to ship. Please make sure to check your SPAM, or JUNK E-mail folder for update emails from Peugeot. Unfortunately we cannot change this order. Your order can be canceled and you can place an additional order if you missed something. If your order was placed after regular business hours, on weekends or during a holiday, we will process it on the next business day. Due to high volume at our warehouse and customer service departments, it may take 5 to 10 business days for your order to ship out. If you have opened an account with us, you will be able to track your order in your account page at our website: www.peugeot-saveurs.com You may check our Return Policy here: https://us.peugeot-saveurs.com/en_us/inspiration/terms-of-sales-usa/ For quick questions about your order, you can email us at support-usa@peugeot-saveurs.com Sincerely, Peugeot Saveurs North America, LLC www.peugeot-saveurs.comYour Order #18000006527Placed on Feb 9, 2021, 2:27:03 PMBilling addressRobert or Eisenberg 7320 LAKE ST apt 5 IL RIVER FOREST, Illinois, 60305 United States T: 7089322597Shipping addressRobert or Eisenberg 7320 Lake St Apt 5 River Forest, Illinois, 60305-2231 United States T: 7089322597Payment MethodCredit Card paymentShipping MethodUSPS - USPS ShippingItemsQtyPriceMolèneColour : BlackGrinding system : Classic settingMaterial : AcrylicSize : 5.52in.Spice : Salt1$24.50MolèneColour : RedGrinding system : Classic settingMaterial : AcrylicSize : 5.52in.Spice : Salt1$17.50Subtotal$42.00Shipping & Handling$12.00Grand Total (Excl.Tax)$54.00IL STATE TAX (6.25%) $3.38IL COUNTY TAX (1.75%) $0.95IL CITY TAX (1.25%) $0.68IL SPECIAL TAX (1%) $0.54Tax$5.55Grand Total (Incl.Tax)$59.55See you soon on https://us.peugeot-saveurs.com/en_us/

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  • 5 / 5
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    I have ordered multiple times from Peugeot, first the mill and later spices, and each time my order has arrived quickly and exceeding my expectations. Premium experience!

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  • 5 / 5
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    Awesome products. I have purchased from Peugeot in the past and will again.

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  • 1 / 5
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    I received the wrong item. I have tried to contact the company several times regarding this and have had no response.

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  • 4 / 5
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    The experience with the order was good, but the item arrived damaged. It does not appear the item was damaged in shipping so it's possible someone packaged a damaged item. I tried to submit a help ticket online but had to call in to get help. Overall the online tools seem to have some issues that should be addressed. Issues as follows. I tried to start a return thinking that would be the best way to get a replacement, but this was approved without follow up on my comments. I was also not able to upload photos due to a bug in the website code. The next attempt was to submit an email through the contact form, but I never received a confirmation of a follow up to that message. Ultimately I had to call in to get a replacement order started (this is still in progress). The person that helped me on the phone was great and sent a follow up email requesting pictures right away. Hopefully I can get a replacement grinder sent out soon. The damage is only cosmetic so I have the grinder to use in the interim.

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  • 1 / 5
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    Did not receive product and over a month worth of shipping time...

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    Answer by us.peugeot-saveurs.com
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    Thank you for your comment; we apologize for the delay in shipping and the inconvenience this may have caused. We understand you received a partial delivery and will contact you to adjust the order. We regret this issue and will take care of your shortly. Thank you.

  • 5 / 5
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    Purchase was easy and secure. Shipping was on the pricey end, however.

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  • 5 / 5
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    Clear website, fast service, great product, NOT made in China!

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  • 5 / 5
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    The delivery was very fast, considering how the post office has been hobbled by the former administration. Packaging was well done, too.

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  • 5 / 5
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    Once the item came back in stock it was quickly ordered and delivered. SO glad I can "see my salt and pepper" again. LOVE my Peugeot mills, such a great product and so elegant. Merveilleux!!!

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  • 5 / 5
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    The site was intuitive to use. My order was confirmed immediately and was shipped to and received by me promptly.

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  • 5 / 5
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    Easy and quick to get just the right salt mill.

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  • 5 / 5
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    Great service!

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  • 5 / 5
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    *****

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  • 5 / 5
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    Ordering easy. Information regarding order and shipping was efficient and updated.

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  • 2 / 5
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    Didn’t arrive until about a month after shipment and no communication about when it shipped

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  • 3 / 5
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    If you’re going to update me on shipping and delivery, don’t do it in using “The Boy Who Cried Wolf” as a model. And UPS shares the blame.

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  • 5 / 5
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    A beautiful product that creates very finely ground pepper. I hope it never breaks!

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  • 5 / 5
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    Far exceeds our expectations. We use a pepper grinder for 1-2 meals everyday so it was time to get a well engineered, high quality piece. Peugeot meets all of that plus a sleek modern style.

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  • 4 / 5
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    I like the quality of the products in general and the ease of ordering on line. See the issue below, however, that I have with one product.

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  • 5 / 5
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    The website was easy to navigate. Delivery was super fast. I will definitely be back for more purchases.

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  • 5 / 5
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    lovely

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  • 5 / 5
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    exactly what I was expecting

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  • 5 / 5
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    Peugeot-saveurs.com had the best price on the pepper mill I was looking for. They shipped it to me in Hawaii, and I had it within a week. I am pleased and impressed.

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  • 4 / 5
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    My only issue was that I somehow never received an email confirmation that my order had definitely been placed, and had to call your offices to verify it - other than that, clear sailing.

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  • 4 / 5
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    I had difficulty finding specific salt granule size that worked properly in the grinder. After buying several different salts locally I decided to see if Peugeot sold special salts that would work. I did order several of these after reading info on Peugeot’s site directly. If this information had been available with the grinder purchase it would have saved a lot of frustration. Note that I purchased the grinders from a reseller and not Peugeot directly. Very happy with the grinder now that I purchased salts directly from you.

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  • 5 / 5
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    Great offerings.

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  • 4 / 5
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    Efficient although the item could have been packed for shipping more effectively as the item came loose during shipping but was undamaged.

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  • 5 / 5
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    Easy and fast

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  • 5 / 5
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    I have ordered from Peugeot in the past, experiencing great customer service and was delighted this time as well.

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  • 5 / 5
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    Fast Service 5 star Easy website 5 star Great Quality in Packing / Shipping Service 5 star Responable Prices 4 Star

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  • 4 / 5
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    great product.good service

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  • 5 / 5
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    Quick shipping with tracking information. Wonderful experience!

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  • 5 / 5
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    I was very happy to be offered a replacement for my pepper mill that had stopped working and replacement parts were no longer available.

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  • 5 / 5
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    We dropped the top to our pepper grinder and could not find it anywhere and it is an old grinder so on a lark I decided to order a new one - pretty much knowing it would never fit - and it fit ! and it is a beautiful new head dress for our very old pepper grinder . The process was amazingly easy ! Thank you ! ***** ***** **** - ********* **

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  • 4 / 5
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    Very happy with items. Wish I had purchased larger items since I cook often. These are more suited for tabletop use.

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  • 5 / 5
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    Very good customer service

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  • 5 / 5
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    Both my salt and pepper shakers were even more beautiful in person. I love displaying them on my counter.

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  • 5 / 5
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    A simple layout for the website, that I thought was easy to Navigate.

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  • 5 / 5
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    Exactly what I wanted

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  • 5 / 5
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    Very easy to place my order and shop the website. I got my order very quickly. And everything about my order was as described on the website.

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  • 1 / 5
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    Contacted customer service 7 days ago, with no response. Defects on delivered product.

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  • 5 / 5
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    Site was easy to navigate, order arrived on time.

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  • 5 / 5
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    Site was easy to navigate and had all the details I needed to make an informed decision. The shipping speed was decent and I received timely updates and my order arrived as projected and undamaged.

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  • 5 / 5
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    No problems with our order, fast shipping

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  • 5 / 5
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    Very attentive customer service. Pepper grinder performs as expected.

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  • 1 / 5
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    Very bad. Wrong item was received, I emailed customer service, NEVER RECEIVED ANY ANSWER. I tried calling, only got voice mail. This company is a JOKE!

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  • 1 / 5
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    Ordered the Elis Sense Salt & Pepper Mills. The box didn’t have a packing slip and the box of mills came without any instruction booklet . I felt like this was someone’s return . I googled on how to fill the mills & watched the video on You tube . Both mills were extremely hard to turn from locking to unlocking . I contacted Ted customer service , Jeff, and after going back k & forth with emails he finally stated he would start a return authorization for me . I haven’t heard from him in a week & just emailed him once again with no response . Very disappointed in your customer service and your product . For the price of $200 , I didn’t expect this quality . The salt mill will not return to the locked position , only goes halfway . I will now contact my credit card company & dispute the charge .

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  • 5 / 5
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    Spectacular build. Beautiful object

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  • 5 / 5
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    Good service, quick shipment. Useful website with great choice of products

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  • 5 / 5
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    Excellent

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  • 1 / 5
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    I returned these. My call to customer service was not warmly received even though I did my best to be friendly and provide my concerns so they could understand the consumer point of view on their product. I was cut off in mid sentence and forwarded to another representative who didn't want to hear the details again, just wanted to send me a return label. When I discovered that it wasn't a postage paid return label, I had to press further for a prepaid return label as I felt the one grinder was defective, and that the partial prefills with unlabeled ingredients was uncomfortable. That took about five minutes of the rep "checking with the supervisor" twice. In no case was any representative friendly or understanding.

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    Answer by us.peugeot-saveurs.com
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    Thank you for your recent order. We are sorry that you were not 100% satisfied. Your return is in transit right now and a full refund is being processed. We apologize for the delay and appreciate your patience.

  • 1 / 5
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    First I cannot believe within 1 year of purchasing expensive pepper and salt mills I have to special order replacement bulbs. Then I order and they are the wrong ones. They don’t even sell replacements in the US. An expensive waste of money. Never again.

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  • 5 / 5
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    great selection - shipped FAST!

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  • 5 / 5
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    My product didn’t arrive and I notified them and it was immediately resent. Great service after I notified them .

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  • 5 / 5
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    Pleasant shopping experience, happy to get such a good deal on a quality product. Purchase arrived well packaged, quick delivery, truly professional experience. They also make it easy to register your product (I just wish I remembered to keep my tag for the Lot#, note for future orders!).

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  • 5 / 5
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    Wonderful products!

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  • 5 / 5
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    good no issues with site or shipping

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  • 5 / 5
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    Excellent quality and fast delivery!

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  • 5 / 5
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    Pleased. :-)

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  • 5 / 5
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    Beautiful glass. Amazing packaging made the perfect gift

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  • 5 / 5
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    Superb service. Beautiful design.

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  • 5 / 5
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    Great company, clear and easy ordering.

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  • 5 / 5
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    The website is good. Easy to find things and it gives a good product description.

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  • 4 / 5
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    Great products, fast delivery, over packaged.

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  • 5 / 5
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    Great little stocking stuffer.

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  • 5 / 5
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    Easy ordering, quick delivery and amazing products!

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  • 5 / 5
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    Great website with good flow, performance and navigation.

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  • 4 / 5
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    The crank is somewhat hard to turn using the long peppercorns but since I've never ground long peppercorns before it just may be the way they are. But I like the mill a lot, especially since it was the only one I could find that specifically mentioned it was for the long variety.

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  • 5 / 5
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    Solid Service!

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Reviews displayed in chronological order