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Review Summary
French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.
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A. A.
Mar 11, 2023
Verified reviewPage listed the same person twice; card didn’t work, no American Express, had to start over, had to call the next day to pay. Frustrating.
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A. A.
Mar 11, 2023
Verified reviewGreat easy to navigate website!
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A. A.
Mar 1, 2023
Verified reviewI had no issues and was able to easily book my flight.
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A. A.
Mar 1, 2023
Verified reviewBooking was a breeze, lots of great info on the aircraft which made seat selection easy (not that there's a lot of choices) but it gives us comfort knowing what our seats will be like.
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A. A.
Mar 1, 2023
Verified reviewWas very easy to navigate and figure out. This is my first international flight. So it was great for a beginner as well. I will see how it goes after my flight experience with Frenchbee.
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A. A.
Mar 1, 2023
Verified reviewAlthough I am glad that there is a flight home at a cheaper rate, I feel the hidden fees are slightly evil. Not only do they advertise the lowest tier ticket which doesn’t include a check in bag or a meal, they also charge you for any seat on the plan, extra for a window extra for an isle. Finally the international purchase fee that I was charged was annoying because how can an online purchase be international, surely international travelers would be booking online in advance, how would they expect an international fee on top of the cost of the ticket.
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A. A.
Mar 1, 2023
Verified reviewVery easy for a first time international travel booking, was very easy to understand throughout the whole process. Will see how it goes after flight experience.
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A. A.
Mar 1, 2023
Verified reviewOverall good
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A. A.
Mar 1, 2023
Verified reviewLove the aircraft, it's not cramped even in Economy Class, and also LOVE its sustainability! Staff is friendly and planes, thus far, depart & land ON TIME :-)
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A. A.
Mar 1, 2023
Verified reviewPlane cancelled, broken parts, 5 waiting hours to be told the flight is cancelled...
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A. A.
Mar 1, 2023
Verified reviewI was so happy and impressed with the quality of service and airplane crew and airplane itself. I’ve traveled Air France with the same destination and interesting enough FrenchBee was just so much kinder, cleaner and calmer. I felt much more at ease. Will definitely fly with then again.
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A. A.
Mar 1, 2023
Verified reviewEasy to book, great company
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A. A.
Mar 1, 2023
Verified reviewFast easy and simple
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A. A.
Mar 1, 2023
Verified reviewEasy to book my trip
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A. A.
Mar 1, 2023
Verified reviewIt was a bit confusing
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A. A.
Mar 1, 2023
Verified reviewSeamless and affordable. Website could be better designed and customer service could be easier to access and faster to respond. Other than that, great experience.
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A. A.
Mar 1, 2023
Verified reviewI found the seat selection process confusing on my smartphone. It was hard to understand which seats were available to me, and what additional costs they would incur.
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A. A.
Mar 1, 2023
Verified reviewWeb site not upfront about seat selections and payment
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A. A.
Mar 1, 2023
Verified reviewI had no issue with my booking. Everything was fast, accurate and easy to follow. My only comment is that the website would load slowly and sometimes would not even load at all - gave me error messages few times so I had to close the page and open a new one (refresh would not help). Otherwise, everything was fine, and the prices were so much better than other companies. Thank you!
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A. A.
Mar 1, 2023
Verified reviewI lost everything, I purchased the cheapest ticket with no rebooking option. My passport was stolen 2 days before, I could not fly. I lost everything.
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