Reviews for Us.frenchbee.com

Total: 1 124 reviews since 15/09/2022

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3.9

Based on 376 reviews from the last 12 months

  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

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  • Loic V.

    Mar 25, 2025

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    Finding best price is relatively easy, non stop flights should be more hi lighted, it's not clear at first

  • Fang Y.

    Mar 25, 2025

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    Zaira went above and beyond to help me resolve the booking issues online.

  • Gabriel H.

    Mar 25, 2025

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    Very easy just wish there were flights out of Tampa or Orlando to Paris.

  • Alissa B.

    Mar 25, 2025

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    Was ok for first time.

  • Zachary Z.

    Mar 25, 2025

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    Very ez

  • Christian emilia L.

    Mar 25, 2025

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    I love my experience traveling with French Bee it was easy and quick.

  • Dominique C.

    Mar 25, 2025

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    It was pretty simple. The pricing situation got a little confusing but overall, I would book again.

  • Isin T.

    Mar 25, 2025

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    It is very easy to book flights and make changes. Everything is clearly explained.

  • V. J.

    Mar 25, 2025

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    Beware! Date Selection Glitch Leads to Costly Errors on Frenchbee I recently encountered a truly frustrating and financially damaging experience while attempting to book tickets on Frenchbee. The core issue lies within their fundamentally flawed date selection process, a glitch that renders the entire booking experience unreliable and potentially costly. This isn't a minor inconvenience; it's a systemic problem that undermines the user's trust and reflects a severe lack of attention to detail on the part of the website developers. Let me elaborate on the specific issue. During the booking process, I carefully selected my desired travel date using the provided calendar interface. I meticulously chose the correct month, day, and year, ensuring that my selection was accurate. However, the problem arose when I needed to navigate back to a previous step, such as reviewing seat availability or verifying passenger details. Each time I pressed the "back" button, the month dropdown within the date selection tool would inexplicably revert to the current month. This effectively erased my previously chosen date, leaving me with the default, incorrect month. This behavior occurred repeatedly, regardless of the browser or device I used. I experimented with different browsers, clearing my cache and cookies, and even tried accessing the website from different devices, but the issue persisted. It's clear that this is a fundamental flaw in the website's code, not a localized problem on my end. The consequences of this glitch were significant. Despite my best efforts to double-check my selections at each stage, I ultimately purchased tickets for the wrong day. The lack of a persistent, clearly displayed selected date throughout the booking process further exacerbated the problem. There was no readily visible reminder of my intended travel date, making it easy to overlook the erroneous month change. The financial impact of this error was substantial. I incurred additional costs to reschedule my travel plans, and I lost valuable time and experienced considerable stress. The inconvenience extended beyond the financial aspect; it disrupted my travel arrangements and caused significant frustration. This experience highlights a severe deficiency in the website's user interface and state management. The fact that the month dropdown reverts to the current month on back navigation suggests a lack of thorough testing and a disregard for basic user experience principles.

  • Lois carole O.

    Mar 22, 2025

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    Everything was fine. But there was confusion about whether I can take a carry-on. When I went to choose which category and price point it said carry-on was included. But then when I actually purchased it, it said you have to buy a bag carry-on is not included. I’m still confused

  • Eva jarem C.

    Mar 22, 2025

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    System easy to navigate

  • Joseph m R.

    Mar 22, 2025

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    By the end of process,your site payment system did not respond to my bank only after 3 trials

  • B. S.

    Mar 22, 2025

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    Charges for each and everything _ how about toilet use, oxygen, ensuring not to crash, air, seat cushion, tray, back seat, carpet, light, - might as well before it goes bankrupt!#?😡 Customer Service phone line recording says they are closed. My call got dropped twice. Olga was helpful and professional.

  • Petr J.

    Mar 22, 2025

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    Easy! Great price.

  • Li D.

    Mar 18, 2025

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    The price is unbeatable.

  • Julianne R.

    Mar 18, 2025

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    it's only okay. not always easy or responsive.

  • M. D.

    Mar 18, 2025

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    It gave a good opportunity to have a low fare.

  • D. K.

    Mar 18, 2025

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    I recently purchased tickets from French Bee using my personal credit card, expecting to be reimbursed by my employer. However, I never received a receipt for my payment. When I contacted customer service to request one, they refused to provide it, leaving me in a difficult situation where I cannot claim my reimbursement. It is basic practice for any airline to issue a receipt upon request, yet French Bee has made this unnecessarily difficult. Now I am stuck, unable to get my money back, simply because they won’t provide a simple document confirming my payment. This frustrating experience has made me think twice about ever booking with French Bee again. I strongly advise anyone who needs proper documentation for expenses to be cautious when dealing with this airline.

  • C. P.

    Mar 16, 2025

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    Very confusing and was followed every day by finish you booking messages hope my booking is ok I tried to reach you to confirm but have not figured out how yet

  • Allan N.

    Mar 14, 2025

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    Ease of navigating the website

Reviews displayed in chronological order

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