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Review Summary
French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.
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Jennifer margaret T.
Apr 29, 2025
Verified reviewThe website is cumbersome and difficult to use. Frequently I would have to start over completely in due to not being able to go back and change something when I went to the next page. Also, the lack of an App is ridiculous in 2025. The emails make it nearly impossible to see what services I have added and with no app, there is nowhere to check. Will not book with french bee again. Also, after paying for seats, I decided to upgrade to better seats and it charged me full price for them instead of crediting for the seats I had already paid for.
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Omar G.
Apr 29, 2025
Verified reviewVery friendly user web, everything is clear and dont need a lot of steps for reservation
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Beverly N.
Apr 27, 2025
Verified reviewI'm telling everyone about the great value of flying with French Bee to Paris! Easy to book your ticket and pay only for what you need. Website is easy to navigate
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M. A.
Apr 27, 2025
Verified reviewWe accidentally booked two separate tickets and customer service couldn't help us, so now we must fly separately.
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Zyanya izcaltik V.
Apr 25, 2025
Verified reviewHi! I feel like the UI could be more intuitive and allow you to create an account to see your username and past/current reservations. Besides that I think it's a well build website. In addition, sometimes it's not clear what type of extra services you can purchase if you don't dive deeper into the website. Thank you!
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Xavier I.
Apr 25, 2025
Verified reviewThe site doesn’t allow login which would help keep track of reservations. The ability to select seats in different tiers under one reservation would be a nice upgrade.
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Marjorie E.
Apr 25, 2025
Verified reviewHaving an 8.5 Flight and selling a ticket that does not include food is really strange to me. I can understand low fare flights but for domestic and short flights its ok not offer meals or offer them with extra charge, but an international flight that is that long should not even consider a ticket with no meal option. I think in some countries that is illegal. I found that strange.
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Laurent jean pierre marie D.
Apr 25, 2025
Verified reviewI did make a reservation on French Bee but made an honest mistake - I contacted your customer service rep 9 minutes after ticket was issued. I spent 45 minutes on the phone with your customer service Rep and nothing was resolved (it was between 10 and 11 AM). I only got a call at 5 PM that day giving me the extra fee to correct the date of departure.
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Christian G.
Apr 22, 2025
Verified reviewI am used to other website from different airlines. It takes a little bet to get used to it
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Simon L.
Apr 22, 2025
Verified reviewWas charged 160 usd to check in bag at airport. I travel as professional athlete and always bring my bag under checked bags. Bag is oversize but not overweight. Attending was checking it in no issue as i always have done and i bring it to oversize. Supervisor shows up says i need to pay 160 since it is not either skiing, or scuba gear !!! And it is considered a second bag on my ticket even though it was my only bag. I payed as i know i get everything reimbursed. I have been traveling for years around the world as an athlete and this is the first time this has happened to me. I will never recommend this airline to any of my teammates and friends on the circuit or any of the students thag i coach. Overall very disappointed. Luckily i booked ba and aa for my return.
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Collins A.
Apr 22, 2025
Verified reviewSeat selection is simple and explanatory
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Clayton S.
Apr 20, 2025
Verified reviewI cancelled a flight and was told I had a cancellation confirmation, but no refund has come through. I have tried reaching out to the team but no one has responded to me.
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Patrick E.
Apr 20, 2025
Verified reviewNot always easy to navigate thru your web site.
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Loic M.
Apr 7, 2025
Verified reviewI'd like to be able to save my account so I can quickly book next time. Also I'd like to see the seat map before I enter all passager's info to be able to change flight in case the seats I want are not available
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A. H.
Apr 7, 2025
Verified reviewWebsite was attractive and easy to use.
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Amir S.
Apr 7, 2025
Verified reviewEasy and straight forward. Not pleased with the 120 EUR price tag for the luggage check in and also the no complementary meal service provided during the flight.
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Anabela aurora G.
Apr 7, 2025
Verified reviewSuper Service sehr nett und alles sauber & ordentlich - es gab sogar kostenlos Wasser und kostenlose Decken !
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Liliane R.
Apr 7, 2025
Verified reviewIt was excellent Competent and super nice representative My situation was taking care of super fast!
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Arcadia V.
Apr 7, 2025
Verified reviewNavigating was easy
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Joan M.
Apr 7, 2025
Verified reviewThe site is easy to use.
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