Reviews for Us.frenchbee.com

Total: 1 124 reviews since 15/09/2022

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3.9

Based on 376 reviews from the last 12 months

  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

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  • U. P.

    Jul 9, 2025

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    Every time I wanted to change the date of the flight I had to reset the entire booking and input all my flight details in again which was extremely frustrating. Prices seemed to change by the hour which was very nerve-racking.

  • Anna S.

    Jul 9, 2025

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    It was quick and straightforward. I wish Frenchbee had an app where I could view my booking and upload my passport information for ease of check in.

  • H. L.

    Jul 9, 2025

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    Exelent

  • Timothy B.

    Jul 9, 2025

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    Doesnt clearly show price options for add ons future and current

  • Robert P.

    Jul 9, 2025

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    We website is so very difficult to navigate and makes it very hard when you return to look at your seats, change seats you've already paid for, etc. I ended up paying for seats multiple times just because I was moving them - which was simply trying to coordinate with other people. Its one thing to say its non refundable, but to not allow someone to change a seat without paying it again is really thoughtless.

  • Lesley H.

    Jul 9, 2025

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    It was easy and quick.

  • Stefen S.

    Jul 9, 2025

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    SFO - Paris round trip: Hard to do return flight from London rather than Paris.

  • Maureen N.

    Jun 30, 2025

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    I love French Bee! What a great airline!

  • Francisco javier L.

    Jun 30, 2025

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    Good experience

  • Anthony B.

    Jun 30, 2025

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    Customer service agent was helpful

  • Dwight villanueva A.

    Jun 30, 2025

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    It would be nice and much easier if they have an app that you could download like the other airlines wherein you can see your trips through the app.

  • Eric S.

    Jun 30, 2025

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    Had to cancel my flight on a Sunday. Call center is closed, and unable to use website (since I was already checked in). In dispute with French Bee!

  • N. C.

    Jun 30, 2025

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    The website was not up-to-date enough to allow me to create an account. I tried multiple times, but the website never proceeded forward. I always like creating a profile with airlines to just make sure I can return to manage my booking. It was very frustrating to not have this option as the website didn't seem up to date enough to do so.

  • Roman J.

    Jun 30, 2025

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    EXCELLENT

  • Kendall W.

    Jun 30, 2025

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    The process was easy and upfront

  • C. B.

    Jun 22, 2025

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    I love everything about this airline

  • Sapna W.

    Jun 22, 2025

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    Mediocre

  • Maya helene S.

    Jun 22, 2025

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    The experience was fine except on safari browser during seat selection the entire right side of the plane was obscured by the menu and you need to fix that

  • Daniel chung ping L.

    Jun 22, 2025

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    Adding e mail for access code for delivering .

  • Jade M.

    Jun 22, 2025

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    It was okay. The website is a little chaotic.

Reviews displayed in chronological order

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