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Review Summary
TricorBraun is highly regarded for its excellent product quality and reliable service, with prompt deliveries and a user-friendly ordering system. Many customers express satisfaction with their impressive selection and the attentive customer support provided.
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A. A.
May 25, 2021
Verified reviewI’m not sure exactly what review item this is for, but it’s definitely for my hot sauce company. I am an extremely small company and packaging options direct has always delivered quickly. And if there has ever been an issue it gets taken care of 1000%! You can feel free to purchase with confidence.
Reply from Tricorbraun.com
Hi Joe, Thank you so much for the fantastic review! We love to hear we are checking all of your boxes as a supplier! If there is anything we can do to improve your shopping experience, please let us know. Looking forward to doing business with you again soon. Best, Your Friends at POD
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A. A.
May 25, 2021
Verified reviewTimely shipment and great product.
Reply from Tricorbraun.com
Hello Christopher, We know these products are essential for keeping your business running and doing our absolute best to ensure they get there safely and on time. We really appreciate the kind words and look forward to doing business with you again soon. Best, Your Friends at POD
Reply from A. A.
Absolutely!
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A. A.
May 25, 2021
Verified reviewWhile I did have a problem with my order, customer service was very friendly and accommodating. My issue was fixed beyond my satisfaction, so for that I will give 5 starsz
Reply from Tricorbraun.com
Hello Alex, So happy to hear you had a great interaction with our customer service team! We pride ourselves on being the best in the business. Let us know if there is anything we can do to improve your shopping experience next time around. We look forward to doing business with you again soon. Best, Your Friends at POD
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A. A.
May 25, 2021
Verified reviewJust what I order at the right price and service.
Reply from Tricorbraun.com
Hi David, We appreciate your business. Please let us know if there is anything we can do to further improve your experience! Best, Your Friends at POD
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A. A.
May 24, 2021
Verified reviewGreat product, great service, prompt, professional, affordable. Nuff said.
Reply from Tricorbraun.com
Hi Charles, Thank you for the kind words. We pride ourselves on having the best customer service in the industry! Please let us know if there is anything we can do to make your experience even better next time. Best, Your Friends at POD
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A. A.
May 24, 2021
Verified reviewWill you guys ever carry spice grinder tops? I love how fast I get my products
Reply from Tricorbraun.com
Hi John, Thank you for the review! I'll reach out to the supply chain team to see if that's something we can source! Best, Your Friends at POD
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A. A.
May 23, 2021
Verified reviewThank you so much!
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A. A.
May 22, 2021
Verified reviewShipping is great and any broken jars has been replaced in a timely manner. I LOVE the option of the free shipping with min. Purchase.
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A. A.
May 22, 2021
Verified reviewI cannot say enough about the customer service team here. I’ve never had nicer, more friendly, and effective team members help me with my business needs. The website is easy to navigate and it is really simple to coordinate products together (e.g. bottles and lids) thanks to the linking of grouped products on the product page itself.
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A. A.
May 22, 2021
Verified reviewThe bottles arrived in good condition, but the cases not so much. at least 2 of the cases are entirely unusable and 3 or 4 others will need extra attention. Much of the damage could be attributed to the cases overhanging the pallet they were stacked on. But in spite of these issues, I am very happy with your service
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A. A.
May 22, 2021
Verified reviewGood products and excellent customer service 🙂
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A. A.
May 21, 2021
Verified reviewArrived quickly and intact. Appreciated the free shipping option once I met the minimum. One lid short of ordered quantity. However, it is expected to be off one or so when ordering singles instead of prepackaged quantities. Will note on next order. Quality of product was excellent. Product was clean and packed well.
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A. A.
May 21, 2021
Verified reviewshipping was fast and accurate
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A. A.
May 21, 2021
Verified reviewWebsite was easy to navigate. Happy with purchase. Everything fit perfectly.
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A. A.
May 20, 2021
Verified reviewOrder filled quickly
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A. A.
May 20, 2021
Verified reviewI have made multiple orders this year from this company. They have always been very quick in their shipment and very fair and their pricing. We only had one issue and it was the shipping company’s fault not theirs. And they were able to go over and beyond helping me out. They did 1000% more than they needed to! This is a company you can trust to take care of you when anything goes bad. But like I stated majority the time I’ve never had an issue with anything.
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A. A.
May 20, 2021
Verified reviewMy order always arrives within a few days which is AWESOME. Any issue with my order has always been handled quickly. The customer service team is exceptional.
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A. A.
May 20, 2021
Verified reviewTheir service is always timely! And my products look like the picture!
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A. A.
May 20, 2021
Verified reviewI love it very fast delivery
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A. A.
May 20, 2021
Verified reviewMistake with delivery of the whole package and delivering my boxes sealed. They were not sealed.
Reply from Tricorbraun.com
Hello Doreen, Thank you for your feedback on your recent order. We apologize that part of your order was not delivered with the original order and had to be reshipped. We are working hard to put better practices in place and we appreciate your feedback as we can use this information to better ourselves. I have forwarded your concerns about the boxes not being sealed to our warehouse. Please always feel free to contact us at Info@PackagingOptionsDirect.com with any concerns or questions. Best, The Team at Packaging Options Direct
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